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  • Customer Service Representative (Part-Time)

    James Madison University 4.2company rating

    Patient access representative job in Harrisonburg, VA

    Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships Department: 100179 - Financial Aid and Scholarships Pay Rate: Hourly Specify Range or Amount: $15.00 per hour Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No Beginning Review Date: 1/30/2026 About JMU: At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. JMU offers several perks to all employees including: • A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. • Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios. • A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits. • Holiday Breaks: The university is granted 12 holidays a year. • Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment General Information: The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures. Duties and Responsibilities: Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options. Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students. Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling. Works closely with loan area as well as the University Business Office. Works with local high schools and JMU community with requests for presentation and workshops. Assists with the Financial Aid email box as needed. Qualifications: Required: Demonstrated oral and written communication skills Commitment to professional customer service Exceptional time-management, problem-resolution, and organizational skills Ability to work independently Demonstrated accuracy and strong attention to detail Additional Posting Information: Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check. This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
    $15 hourly 13d ago
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  • Customer Service Representative

    Rockingham Insurance Company 3.2company rating

    Patient access representative job in Harrisonburg, VA

    POSITION MISSION: Provide high quality customer service through accurate, timely, and professional responses relative to researching and answering billing, payment and policy questions, providing coverage advice and premium change pricing, and processing policy changes. Assess customer needs, service insurance policies, collect confidential client information, prepare reports and maintain records. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Promote products and company positively, answering customer questions and addressing concerns Communicate information, clearly and effectively, about policies and answer questions relating to coverage and premiums to customers managing expectations both via phone and email with a proactive approach Respond to in-person, phone and written requests for information, providing accurate, timely and responsive assistance to customers and agents. Data Entry for new business quotes, policy changes, and assign incoming email, mail, fax and voice messages to the correct agency team member Communicate with customers, agents, and company personnel to secure information necessary to resolve inquiries and explain policy change, billing, cancellation and reinstatement procedures. Develop and provide in-force policy change quotes for agents Research and resolve questions and concerns raised by customers Process daily downloads, incoming payments, endorsements, renewals, send Auto ID cards, mortgagee requests, and various other customer requests Handle basic billing questions (where to pay, who to pay, what to pay) and pass any higher-level questions to a Customer Experience Agent Document all conversations and interactions with customers, carriers and agents in AMS360 agency management system to support account sales, service and renewal cycle for follow up communication Schedule annual coverage review meetings with customers for agents Contact leads and schedule appointments for agents to present policies, quotes, and coverages OTHER DUTIES Assist in creating/maintaining prospective client lists from various sources Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Familiarity with all types of insurance policies (automobile, property, Agribusiness a plus, etc.), with a working knowledge of the insurance industry. Proactively learn and grow knowledge of insurance coverage and carrier appetite. Experience with using AMS 360 policy administration system or similar policy administration system. Ability to understand generated sales reports. Demonstrated ability to communicate, present, influence and sell effectively. Experience in delivering and maintaining client-focused solutions. Ability to work independently as well as support other team members. Organized with strong attention to detail and accuracy; utilizes time and available resources effectively with ability to handle multiple priorities and deadlines simultaneously and effectively. Continuously builds knowledge and skills connected with new developments in customer service, technology, and insurance products and services. Obtain and/or maintain Virginia property and casualty insurance license. COMPETENCIES: Critical thinking Detail oriented Strong work ethic Relationship building Strong organizational/time management skills Oral and written communication skills Customer-Service Oriented QUALIFICATIONS: Minimum high school diploma, GED, or equivalent. 1+ years of demonstrated success in an insurance call center or independent agency environment. Personal Lines insurance experience strongly preferred. CISR, CPIA or similar designation(s) preferred. Knowledge of Farm, Agribusiness, or Commercial underwriting experience helpful. Current Virginia Property and Casualty License preferred. Proficient in Microsoft Office (Word, Excel, Teams) PHYSICAL DEMANDS: Position operates in a professional office environment and routinely uses standard office and mobile equipment such as computers, phones, and photocopiers. Position may require traveling to attending both internal and external meetings, attending conferences and other training events Requirements: PI9048667fc99d-31181-39404217
    $29k-36k yearly est. 8d ago
  • Patient Service Representative

    Zoll Lifevest

    Patient access representative job in Harrisonburg, VA

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR NsLoYfx1zV
    $30k-37k yearly est. 3d ago
  • Patient Coordinator

    Wave Dental Professionals

    Patient access representative job in Bridgewater, VA

    Patient Coordinator - Join Our Friendly, Modern Dental Team! Summit Smiles | Bridgewater, Virginia Are you an organized, outgoing, and detail-oriented professional who loves helping people? Summit Smiles is looking for a Patient Coordinator to join our growing team in our brand-new, state-of-the-art dental office! This is a fantastic opportunity to be part of a supportive, patient-focused environment where teamwork and positivity are at the heart of everything we do. What You'll Do Welcome and check in patients with a friendly, professional demeanor Schedule, confirm, and manage appointments efficiently Verify insurance and assist with treatment estimates Process payments and maintain accurate patient records Support the dental team to ensure a smooth daily flow Communicate clearly with patients about their treatment and financial options What We Offer Full-Time Position Schedule: 4 days per week and every other Saturday required Full Benefits Package including health, dental, paid time off, 401k with match, life insurance and more Competitive Pay + Monthly Performance Bonuses Work with Open Dental software in a brand new state-of-the-art facility Friendly, helpful, and supportive team environment About You At least 1-2 years of dental office experience preferred Excellent communication and multitasking skills Professional, reliable, and patient-focused A positive attitude and team-first mindset At Summit Smiles, we're passionate about creating beautiful smiles and a welcoming experience for every patient - and that starts with you! Apply Today! #indeedwavedp Requirements Education and Training High School Diploma or equivalent. Minimum one-year related experience and/or training; or equivalent of combination of education and experience. FLSA Status: Hourly Reports to: Operations Manager.
    $26k-37k yearly est. 13d ago
  • Scheduler- full-time

    Uva Imaging

    Patient access representative job in Charlottesville, VA

    Full-time Description UVA Imaging is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team! Are you passionate about patient care? Do you love interacting with people? Come and join our team as a Scheduler at our outpatient imaging center located in Charlottesville, Virginia. PAY AND BENEFITS: Accomplishing our mission takes a team of people, who are dedicated to treating others as they expect to be treated and who consistently demonstrate mutual respect. We hold our employees in high regard as the key component to our success. We offer a total compensation package including competitive base pay and a comprehensive benefits program for your health, your quality of life, and your future: Shift Differential Pay and Quarterly Bonus Program Paid Time Off and Holiday Pay Health Insurance including medical, dental, vision and prescription coverage with an FSA Account 401(k) plan with Company Match and Company-paid Life Insurance Short-term and Long-term Disability and Employee Assistance Program CAREER LADDER: We believe in advancement, upward mobility, and growth opportunities for our team members! This career ladder shows your point of entry into our team, as well as the growth and promotional opportunities available to you within our business office department: Scheduler I -- Scheduler II -- Business Office Supervisor -- Business Office Manager The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center. Requirements EDUCATION: To be competitive, must have high school diploma or general education degree (GED). At UVA Imaging, our mission is to provide each patient with quality, personalized care in a comfortable setting while offering referring physicians imaging services that accommodate their most specific needs. We combine the comfort and convenience of outpatient care with the expertise and innovation of the University of Virginia Health System. To learn more, visit us at *************************************************** Our Guiding Principles: Image - Integrity is the fair and honest benchmark by which we make decisions and take actions, in every situation, every day. Making a Difference - We distinguish our services by combining the comfort and convenience of outpatient imaging care with the innovation and expertise of University of Virginia Health System. Accountability - We lead by example, insisting on ownership and responsibility for the services and care that we provide. Growth - We are committed to meeting the evolving and expanding imaging needs of those we serve. Excellence - We strive to do our best at all times by creating a quality driven, patient-centered, employee empowered and safe workplace. Serving patients in over 50+ communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results. We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit ****************************** today to view all our clinical and non-clinical career opportunities. We are an Equal Opportunity Employer.
    $41k-77k yearly est. 60d+ ago
  • Outbound Scheduling Coordinator

    Shamrock Foods 4.7company rating

    Patient access representative job in Verona, VA

    The Outbound Scheduling Coordinator works in a fast paced environment to schedule all outbound freight while maintaining optimal building thru put, operational efficiency and on time route departures. * Scheduling outbound freight/routes based on departure times * Maintain proper building thru put by releasing adequate amount of selection waves to keep up with needed building sorting * Collaborate with transportation department to receive the necessary routes at proper time of the day. * Provide excellent service to both internal and external customers (Operations, and Carriers) * Ensure timely communication for any unexpected events which will affect flow of outbound freight (e.g., IT failure) to all stakeholders * Other duties as assigned. Qualifications: * High school diploma or GED * 1+ year logistics/warehouse experience preferred * Demonstrated proficiency is Microsoft Office products Outlook, Word, and Excel * Excellent interpersonal and communication skills * Must be highly attentive to detail * Must have the ability to multi-task * Proven experience in providing high levels of customer service to internal and external customers * Must be flexible and willing to work the demands of the department which may be subject to evenings, weekends and holidays. Corporate Summary: At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family's motto to "treat associates like family and customers like friends." Why work for us? Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs. Equal Opportunity Employer At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.
    $28k-37k yearly est. 19d ago
  • Customer Service Rep(04248) - 31 Miller Cir.

    Domino's Franchise

    Patient access representative job in Harrisonburg, VA

    We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing the best pizza experience anywhere. Our award-winning stores and people are continuously recognized nationwide for operational excellence and exceptional sales. This is a direct result of the loyalty and pride our team members exhibit on a daily basis. Our company is truly fortunate, as we have some of the industry's best as part of our team. Domino's has always provided an exceptional opportunity for growth-this remains the backbone of our long-term success. Whether you aspire to be an owner yourself or wish to advance into a management position, we are here to help you reach your goals. Gladly giving Free Kindness with Every Order! Job Description Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast-paced environment. Domino's Pizza takes care of their employees, it is a fact that we promote from within, and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are you waiting for, apply today! Qualifications • Must be able to work various shifts per week. • Positive Personality • Customer Service Oriented • Clear, Energetic Voice Additional Information • Locally Owned • Job Benefits • Flexible Schedules • Competitive Wages • Paid Training • Career Advancement Opportunities • Meal Discounts All your information will be kept confidential according to EEO guidelines.
    $26k-33k yearly est. 7d ago
  • Delivery Scheduler

    Hoc, Leading Energy Markets Compliance Solutions Provider 3.9company rating

    Patient access representative job in Mount Jackson, VA

    Apply Description Various shifts available. Pay differential offered for night and weekend hours. Our propane and ice scheduling team is growing with our business. Currently seeking a self-driven, team-oriented individual to plan, route, and schedule propane and ice deliveries to ensure customer satisfaction and efficient deliveries. This position works closely with the propane and ice delivery drivers, customers, and management to ensure deliveries are made efficiently and timely. Position will also be responsible for daily review of tracking reports, researching issues with a focus on efficient production and excellent customer service. Candidate will have strong written and verbal communication skills, excellent organizational skills with the ability to manage multiple tasks, good problem-solving skills, and proficiency in Word and Excel. Previous dispatch, scheduling, or planning experience a plus, but not required. Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity
    $55k-101k yearly est. 60d+ ago
  • RMA Community Scheduler

    Commonwealth Senior Living at Charlottesville 3.8company rating

    Patient access representative job in Charlottesville, VA

    Check this out! Wednesdays just got a whole lot more exciting because we're bringing you Walk-In-Wednesday! Stop by our community to explore the many new and exciting, in-demand careers with representatives from each department in one location. When: Every Wednesday from 10am-12pm Location: 1550 Pantops Mountain Plc. Charlottesville, VA The Community Scheduler is responsible for preparing and publishing the schedule for the community while ensuring proper staffing levels are maintained per regulation and overtime is minimized. The Community Scheduler will be required to work 20 hours a week as an RMA. Qualifications Must have a VA issued Registered Medication Aide License Computer skills including but not limited to MS Office, email, and scheduling software, preferably OnShift Interpersonal, organizational, and communication skills Ability to juggle swing shifts and the individual availability of all staff Demonstrates good judgment, problem solving and decision making skills Ability to work independently Staffing and scheduling experience preferred Culture Ambassador Models the core values of the company: We Care About People We Do the Right Thing We are Passionate, Have Fun, and Celebrate Success We Speak Up! It's Our Responsibility We Take Ownership and Add Value We are Respectful Areas of Primary Responsibility Creates and maintains staff schedules on a daily, weekly, and monthly basis per state guidelines and under the supervision of the department heads Maintains and schedules for sick, vacation, and long term leave requests Post the schedule by the 15th of the month for the following month Maintain overtime under the 3% threshold Communicate hiring needs based on hard to fill shifts and/or positions
    $37k-50k yearly est. Auto-Apply 60d+ ago
  • Pharmacy Technician / Patient Service Representative

    Brightspring Health Services

    Patient access representative job in Charlottesville, VA

    Job Description Prepares technical and clerical tasks associated with the preparation, labeling and dispensing of pharmaceuticals. Plays an integral role in the inventory and quality assurance activities. Schedule: Monday - Friday 8:30am - 5:30pm • Competitive Pay • Health, Dental, Vision & Life Insurance • Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off • Tuition Reimbursement • Employee Discount Program & DailyPay • 401k • Pet Insurance Responsibilities Coordinates and facilitates new referrals and admissions through collaboration with nurses, customer service and distribution Conducts and documents initial and ongoing assessment of specific patient, drug and disease information to identify real and potential drug-related problems or needs Escalates to a clinician as needed Answers inquiries from patients, families, physicians and other healthcare professionals. Escalates to a clinician as needed Maintains thorough and appropriate documentation in the customer/patient record of all clinical activities and communication with patients, physicians and other healthcare professionals Coordinates and schedules the preparation of IV therapies and home medical equipment orders with the assistance of the Pharmacist Helps coordinate patient care activities with Pharmacists, Nurses, other Technicians and Patient Care Coordinators Prepares labels, prescriptions and compounding/mixing worksheets and completes and maintains product lot numbers, expiration dates and batch records Generates delivery/pick slips under the supervision of the Pharmacist. Picks and pulls supplies and home medical equipment Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system Participates in branch management, department and intra-departmental meetings and quality improvement activities Adheres to all accreditation, OSHA, FDA, state, local and federal regulations and standards relevant to infusion pharmacy and home medical equipment Other duties as assigned Supervisory Responsibility: No Qualifications Successful completion of an approved/accredited pharmacy technician training program; IV certification preferred Registered Pharmacy Technician license in state of practice per state regulations National Pharmacy Technician Certification as required by the state board of pharmacy in state of practice One to three (1-3) years of related pharmacy experience in a home care setting, retail, or pharmacy setting General knowledge of drug terminology, pharmaceutical calculations, drug use and aseptic techniques Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis Effective mathematical and communication skills required Basic pharmacy knowledge of reading and interpreting prescriptions Ability to work independently, accurately, and efficiently Valid driver's license, preferred Driving Position: Yes **To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs**
    $30k-36k yearly est. 10d ago
  • Outbound Scheduling Coordinator

    Shamrock Job Page

    Patient access representative job in Verona, VA

    The Outbound Scheduling Coordinator works in a fast paced environment to schedule all outbound freight while maintaining optimal building thru put, operational efficiency and on time route departures. Scheduling outbound freight/routes based on departure times Maintain proper building thru put by releasing adequate amount of selection waves to keep up with needed building sorting Collaborate with transportation department to receive the necessary routes at proper time of the day. Provide excellent service to both internal and external customers (Operations, and Carriers) Ensure timely communication for any unexpected events which will affect flow of outbound freight (e.g., IT failure) to all stakeholders Other duties as assigned. Qualifications: High school diploma or GED 1+ year logistics/warehouse experience preferred Demonstrated proficiency is Microsoft Office products Outlook, Word, and Excel Excellent interpersonal and communication skills Must be highly attentive to detail Must have the ability to multi-task Proven experience in providing high levels of customer service to internal and external customers Must be flexible and willing to work the demands of the department which may be subject to evenings, weekends and holidays. Corporate Summary: At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family's motto to “treat associates like family and customers like friends.” Why work for us? Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs. Equal Opportunity Employer At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.
    $30k-46k yearly est. 18d ago
  • Customer Service Representative

    National Seating & Mobility 4.5company rating

    Patient access representative job in Fishersville, VA

    Full-time Opportunity| 8- hour shift (day) | Monday - Friday | Competitive Pay The role as a Customer Service Representative is vital at National Seating and Mobility. Our shared mission to providing the best care for our clients' needs begins with you. In this role you will be the acting liaison between our clients, care givers, and referral sources. We look to you to exemplify our HEARTS values through communication with branch leaderships, Rehabilitation Technology Suppliers (RTS), Technicians, and other office support personnel. What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients' lives. We are dedicated to providing the best care for our clients' unique needs. Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life. NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us. Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service. Position Highlights: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . · Answer phone calls and manage phone requests and inquiries in a helpful and professional manner. · Order management, coordinating with branch staff, clients, clinicians, and care givers. · Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. · Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary. Qualifications for this position: · High School Diploma or G.E.D. · Communication Proficiency · Computer Proficiency · Organizational Skills Customer/Client Focus Benefits: · Paid Time Off · Company paid holidays · Health, Dental, Vision, & Life Insurance · 401k Company Match · Tuition reimbursement and Education Assistance We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives! #NSMT1
    $26k-33k yearly est. 19d ago
  • Hospital Based Bilingual Patient Advocate (Sun-Thurs 10-6:30)

    Elevate Patient Financial Solution

    Patient access representative job in Charlottesville, VA

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Charlottesville, VA, with a Sunday-Thursday schedule from 10:00 AM to 6:30 PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Advocate and EPIC on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, and meeting appointment dates and times. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Elevate PFS is an Equal Opportunity Employer #IND123
    $29k-37k yearly est. 51d ago
  • Patient Care Coordinator

    North Lake Physical Therapy

    Patient access representative job in Lovingston, VA

    The Patient Care Coordinator is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is the point of contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way! Competitive compensation Excellent benefits package including 401k, health, dental, and generous paid time off Multiple opportunities for professional development, specialization, and leadership Employee discount plans Employee Assistance Program (EAP) Investment from a company that wants you to succeed and thrive Job Description Greeting patients and providing outstanding customer service Coordinating the care for each patient from initial evaluation to discharge Answering phones Electronic scheduling Data entry Verifying current personal and financial information Maintaining patient charts and electronic medical records Collecting, posting, and depositing patient payments Faxing, filing, and performing any other duties as assigned Qualifications High school graduate or equivalent Excellent in-person and phone customer service Close attention to detail Great time management and organizational skills Team player attitude and energetic with a focus on excellent customer service Additional Information Rehab Associates of Central Virginia is an outpatient physical therapy clinic focusing on putting our patients' needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. From musculoskeletal headaches to lower back pain to heel pain syndrome, we can help our patients' pain issues and return them to regular activity. Rehab Associates has 16 physical therapy clinics throughout Central Virginia. At Rehab Associates of Central Virginia, we are dedicated to working with one another as a team across our sub-specialty practices, and with our physician partners, to: Improve the quality of life of every patient we treat. Deliver comprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve. Utilize our expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being. Provide a caring and rewarding work environment for our employees to enhance their personal and professional lives. Become every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need. Join us and be a part of our talented team!
    $22k-38k yearly est. 22h ago
  • Customer Service Representative

    Vacle

    Patient access representative job in Charlottesville, VA

    We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers' queries and resolve them as soon as possible. Your aim should be to maintain cordial relations with our customers. As you will be in direct contact with our clients, you should have clear knowledge about products and their functions. In addition to this, you should be well-versed with our company's policies and procedures. Pleasant personality and good communication skills are the key requirements for this role. You should be competent enough to provide the best customer service to our clients. If you have the desired skills and qualifications required for this role, you can send in your applications to us. Responsibilities Update and maintain customer information in the database. Understand the kind of services we offer during the job training. Provide customers with all the information that they require. Keep track of customer accounts by recording their account information and the issues they have reported. Handle customer complaints actively and ensure its resolution on time. Take orders and calculate the charges by processing customers' information. Answer customer questions and maintain healthy relationships with the customers. Review customer accounts for any changes. Resolve customer complaints on time and ensure the quality of services is maintained. Handle change in policies of the company and explain them to the customer. Generate sales leads for our clients. Maintain a record of all the tasks undertaken and submit it to the higher management. Requirements Bachelor's degree in any discipline. High School Diploma with relevant experience will also be considered. 2+ years of experience as a Sales Representative or Front Desk Representative or related role in the Customer Service industry. Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc. Knowledge of social media will be an added benefit. Ability to provide results under pressure. Excellent communication and interpersonal skills. Good problem-solving skills.
    $26k-33k yearly est. 60d+ ago
  • Delivery Scheduler

    Holtzman Corp

    Patient access representative job in Mount Jackson, VA

    Various shifts available. Pay differential offered for night and weekend hours. Our propane and ice scheduling team is growing with our business. Currently seeking a self-driven, team-oriented individual to plan, route, and schedule propane and ice deliveries to ensure customer satisfaction and efficient deliveries. This position works closely with the propane and ice delivery drivers, customers, and management to ensure deliveries are made efficiently and timely. Position will also be responsible for daily review of tracking reports, researching issues with a focus on efficient production and excellent customer service. Candidate will have strong written and verbal communication skills, excellent organizational skills with the ability to manage multiple tasks, good problem-solving skills, and proficiency in Word and Excel. Previous dispatch, scheduling, or planning experience a plus, but not required. Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity
    $41k-78k yearly est. 60d+ ago
  • Customer Service Representative

    Jessica Martin-State Farm Insurance Agency

    Patient access representative job in Orange, VA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base pay plus Commissions Bonuses Health Insurance (after 30 days) Retirement (after 12 months) Paid Time Off (vacation and personal/sick days) Reimbursement for ExamFX (study guide) and one attempt at each test Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 22d ago
  • Front Desk Coordinator - Staunton

    The Joint Chiropractic 4.4company rating

    Patient access representative job in Staunton, VA

    Job Description Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires availability Monday - Friday, 9:45-7:00 and Saturday, 9:45-4:00 with occasional travel to our location in Charlottesville Compensation and Benefits Starting pay: $17-20 per hour + Bonus Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR MFFHk5wDh8
    $17-20 hourly 20d ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Patient access representative job in Charlottesville, VA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $26k-34k yearly est. 12d ago
  • Front Desk Coordinator - Staunton, VA

    The Joint Chiropractic 4.4company rating

    Patient access representative job in Staunton, VA

    Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires 3 days of availability between Monday - Saturday with Occasional Travel to Charlottesville Office. Compensation and Benefits Starting pay: $17 - $19 per hour + Bonus PTO Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
    $17-19 hourly Auto-Apply 42d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Harrisonburg, VA?

The average patient access representative in Harrisonburg, VA earns between $23,000 and $39,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Harrisonburg, VA

$30,000

What are the biggest employers of Patient Access Representatives in Harrisonburg, VA?

The biggest employers of Patient Access Representatives in Harrisonburg, VA are:
  1. Sentara Healthcare
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