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Patient access representative jobs in Hawaii

- 412 jobs
  • Customer Service Representative - PT

    Avis Budget Group 4.1company rating

    Patient access representative job in Kahului, HI

    $19.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. KahuluiHawaiiUnited States of America
    $19.5 hourly 3d ago
  • Primavera P6 Scheduler

    GSI Technology 4.6company rating

    Patient access representative job in Urban Honolulu, HI

    Description Job SummaryThe P6 (Primavera) Scheduler will report directly to the Project Controls Manager and support construction division projects throughout the Continental United States (CONUS) and Outside of Continental United States (OCONUS). This role will involve developing, maintaining, and managing project schedules to ensure timely delivery of construction projects.Key Responsibilities Schedule Development: Create, update, and maintain project schedules using Primavera P6. Analysis and Reporting: Perform critical path analysis, prepare reports on project timelines, and provide insights based on scheduling metrics. Coordination: Collaborate with project managers, engineers, and contractors to ensure alignment on schedules and deliverables. Resource Management: Monitor and manage resource allocation against project timelines and budgets. Risk Assessment: Identify potential scheduling risks and develop mitigation strategies to address them. Minimum Qualifications Education: Bachelor's degree in construction management, engineering, or a related field. Experience: At least 3-5 years of experience as a scheduler in construction or project controls, with a demonstrated proficiency in Primavera P6. Skills: Strong analytical and organizational skills, excellent communication abilities, and familiarity with project management methodologies. Preferred Qualifications Certifications: Project Management Professional (PMP) or Primavera P6 Certification. Technical Skills: Proficient in using Primavera P6 software, advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint). We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.
    $45k-67k yearly est. Auto-Apply 39d ago
  • Customer Service Representative, Day Shift (Entry Level, M-F) - Kapolei, HI ($1,000 Sign-on Bonus!)

    Johnson Brothers 4.6company rating

    Patient access representative job in Kapolei, HI

    Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry! : Johnson Brothers of Hawaii has been operating for the past 34 years on the island providing quality products and services. We are seeking an individual with outstanding communication skills to join our Customer Service team at our Kapolei office. You will be handling customer orders for computer entry and solving complex customer service issues with customers and the sales management team. The successful candidate must be self-motivated, able to work independently as well as part of a team, and have a positive and superior customer focus. The expected pay range for this role is $17.00/hr - $18.00/hr. It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon several factors, including but not limited to the candidate's qualifications, education, experience, internal equity, union status (where applicable) and alignment with market data. Johnson Brothers offers eligible team members and their dependents comprehensive health benefits and programs, which include medical, dental, vision, life insurance, health savings and flexible spending accounts. Other benefits for eligible team members include 401(k) with an employer match, short term disability coverage, company-paid long term disability insurance, generous paid time off (PTO) plans and paid parental leave. Job Description: * Provide excellent service and support to our customers and internal teams * Timely responses to customer inquiries regarding their account * Build and maintain customer and sales relationships * Ensure proper pricing levels for specific customers are entered timely and accurately * Assist customers and sales staff with new account set up and troubleshooting * Work with sales support teams to issue product samples * Act as a liaison for our National Chain accounts * Back up receptionist on a rotating schedule and as necessary * Communicate with sales and operations for account reconciliation assistance * Offer product guidance and knowledge when necessary * Maintain our database using our proprietary software also used by our customers. * AR duties - researching and resolving invoice discrepancies * Run and distribute daily reports You will Need to Have: * 2+ years of accounting and customer service experience and/or a 2 year college degree * Excellent communication skills both internally and externally and at all levels * A passion for learning and growing with us * Proven ability to work independently and is reliable * Attention to detail is critical, accuracy is a must * Ability to find ways to increase efficiency * Effective problem-solving skills when encountering new and unique challenges Computer and Application Skills: * Excellent skills with the entire MS Office Suite * AS400 experience is preferred What You Can Expect: * Competitive benefits package to full-time employees * 401K plan with a company match * Comprehensive health insurance options * Dental and vision benefits * Company paid life insurance and long-term disability * PTO, paid holidays and maternity/parental leave It's easy, just apply online at: ************************ Equal Opportunity Employer Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws. Worker Sub-Type: Regular Time Type: Full time
    $17-18 hourly Auto-Apply 18d ago
  • Patient Services Rep 2 - Registration - ONSITE Hawaii

    Corrohealth

    Patient access representative job in Hawaii

    About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: The ONSITE Patient Access Registration Rep II is responsible for tasks relating to the completion of patient registration and scheduling for hospital and/or physician services. The Access Registration Rep II will be required to have flexibility to learn and comprehend complex hospital systems in order to communicate directly with patients, healthcare providers, physician offices and ensuring the information collection is complete and accurate. The Access Registration Rep will interact with patients, payer, provider and clients according to company, client and federal guidelines. The rep will provide input for process development and reporting. The Patient Business Services Rep-Access Registration will be required to work schedules that accommodate a 7/24 work schedule and be able to independently make compliant decisions on how to apply HIPAA and FCC regulations. ***100% onsite position - Kona Hawaii (local candidates only)*** ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member. Access Registration Tasks Complete patient registration (post clinical triage of patient) by obtaining and verifying health plan coverage Accurately capture and document patient demographics and health plan information Support access registration, insurance verification and authorization functions Contact patient, physician offices and/or payers for follow-up on eligibility and authorizations Schedule patients for services as directed by department guidelines PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
    $30k-36k yearly est. Auto-Apply 33d ago
  • Outreach Patient Services Representative

    Waikiki Health Center 4.2company rating

    Patient access representative job in Urban Honolulu, HI

    Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full time Outreach Patient Services Representative. Pay rate for this role is $21.00 per hour. Schedule: 40 hour work week The Outreach Patient Services Representative (PSR) is a part of the outreach team. The Outreach PSR reports directly to the PSR Manager and is responsible for providing excellent and accurate customer service in a friendly manner. They also work collaboratively with the Medical Assistant and Medical Provider. The primary responsibility of the Outreach PSR is to safely drive the Mobile Medical Unit to outreach locations and administering day-to-day patient scheduling/check-in, patient registrations, and insurance eligibility. Duties include but are not limited to: Drive the mobile medical unit (MMU) to outreach locations Check-in patients to appointment. Operates at assigned function(s) in accordance with prescribed procedures. Accurately scans registration documents and indexes accordingly and timely. Continually to work with clinical team to identify ways to provide efficient and effective care. Other duties as assigned Qualifications: CDL (Commercial Driver's License) and 5-year driving history loss/clean drivers abstract . Familiarity with common software programs, (i.e., Windows-based programs) and iPad. Ability to quickly learn electronic medical record system (Athena). Ability to communicate effectively with patients, community members, and staff members, politely and professionally. High school graduate or equivalent. Experience driving oversize vehicle or capable of learning to drive oversize vehicle. One year working in a medical office preferred. In order to be considered for the position, you must apply through ADP Workforce Now: **************************************************************************************************************************** Id=19000101_000001&type=MP&lang=en_US *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional), Covid-19. Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances
    $21 hourly Auto-Apply 60d+ ago
  • Customer Service Representative II - Honolulu

    Evoke Consulting 4.5company rating

    Patient access representative job in Hawaii

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Customer Service Representative II in CONUS/OCONUS - Honolulu, HI to support an engagement for an American agency within the United States Department of Agriculture that is committed to “helping people help the land” - their mission is to provide America's farmers and ranchers with financial and technical assistance to voluntarily put conservation on the ground, not only helping the environment but agricultural operations, too. The ProSidian Engagement Team Members work to will assist NRCS (Natural Resources Conservation Service) Pacific Islands Area Staff with the assimilation of program documentation, development of correspondence, checking documents for accuracy, processing payments, maintaining spreadsheets, etc. Other tasks include monitoring and tracking commencement and expiration of agreements and prepares agreement modifications and reviewing contract obligating documents and assist in internal auditing of agreements. Customer Service Representative II Candidates shall work to support requirements for Program Support and In addition to customer service duties (manning the reception area of the office, greeting clients as they enter, assessing customer needs, introducing customers to staff, filing, participating in staff meetings and taking phone calls) this position will provide administrative support to the three District Conservationists in Hawaii county and Honolulu county with office management responsibilities to include filing, data base entry, data retrieval, printing reports, and spreadsheets. This position will will work directly for the Oahu District Conservationist, however will support the Oahu field office staff as directed. • Provide support with collecting and assembling cost data and processing payment application requests and programs; reviewing a wide variety of invoices, vouchers, and other miscellaneous paperwork associated with NRCS Programs. • Assists with compiling all necessary supporting documents to substantiate payment requests, ensures that payment requests comply with provisions of long term contracting and are within obligated spending limits prior to submission of payment. • Assist with tracking producer requests for wetland compliance and highly erodible land assistance. Maintains wetland determination and highly erodible land case files including producer submitted records, conservation plans and associated maps. Tracks requests for appeals related to issued determinations. • Responsible for establishing and maintaining contracting files and producer records. This includes receiving and assembling program applications and collecting producer eligibility information. Responsible for compiling contract documentation including, but not limited to, conservation plans, maps, photographs, resource data and technical material. • Assists with driving Government vehicles to local shops for routine maintenance; tracks vehicle maintenance and mileage logs. • Assists with assembling technical notes and project documentation required to process modifications. • Provides a variety of technical information to program applicants and participants, such as specific program and land eligibility requirements. • Provides guidance to program applicants and participants on the completion of required conservation planning steps and provide basic explanations regarding practice statements of work and deliverable requirements for conservation program participation. Contractor support will defer to NRCS officials for site specific comments or questions. • Assisting agency staff with various accounting functions such as processing actions related to unfilled customer orders. This will include reviewing, monitoring, and tracking billing and collections of the agency's receivables. • Contact cooperators to follow-up on the status of conservation plan progress and transfer landowners to the appropriate staff when there are concerns with acceptance of the agreed upon conservation measures. • Answers telephone greets visitors and signs for incoming deliveries. • Some interaction with the general public in an office setting. Will work directly with conservation partners, program technicians in the Farm Service Agency, and NRCS Field Office personnel. Provides a variety of information to program applicants and participants, such as specific program and eligibility requirements, guidance on completion of required program applications, Adjusted Gross Income (AGI), and System for Award Management (SAM). • Reviewing applications for Farm Bill programs to ensure required information and forms are present and gathers items that are missing to create a complete application package. Determines that correct signatures are in place on applications. • Data entry in regard to processing contract documents and actions for approved contracts. Monitors and tracks commencement and expiration of contracts, contracts behind schedule, and contracts that have not completed a practice in the first year and prepares modification, termination, waiver, and annual practice reminder letters for signature. Processes annual contract reviews and various audits. Prepares documents for contract appeals and provides documents with open obligation audits. Monitors payment error rates and works to eliminate them. Qualifications The Customer Service Representative II shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. • A bachelor's degree is required • Possess valid state-issued driver's license; *Violations must be noted before use of Govt Furnished Vehicle; • Proficient in word processing; • Knowledgeable and experienced in utilizing a variety of computer hardware and software applications, such as Microsoft Windows, Word, Excel, and Access; • Ability to use e-mail and internet browsers i.e., Microsoft Outlook and Microsoft Internet Explorer; • Knowledgeable and experienced in operating small office machines, such as calculators, fax machines, scanning devices, postage meters, and copy machines; • Knowledgeable and experienced in general office procedures, such as preparing reports, spreadsheets, and filing. Familiarity with certified mail and return-receipt mail procedures; • Capable of working independently; • Possess basic and courteous telephone skills • Ability to learn and assist with entering and maintaining information in the Natural Resources Conservation Service (NRCS) software such as Protracts, Toolkit, Performance Results System. TRAVE L: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Honolulu, HI U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Additional Information CORE COMPETENCIES * Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership - ability to guide and lead colleagues on projects and initiatives * Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication - ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: * Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives * Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** * 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. * Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. * Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. * Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. * Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. * Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in " HONOR ABOVE ALL " - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED . Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $34k-38k yearly est. Easy Apply 1d ago
  • Scheduler

    Unified Business Technologies 4.2company rating

    Patient access representative job in Hawaii

    The Program Scheduler shall perform independent support services to satisfy the operational objectives of the Guam Posture Management Office (GPMO). The GPMO plans, synchronizes, program and execute the infrastructure development projects supporting USINDOPACOM's force posture initiatives and “To-Be Vision.” Scheduler Contract Support: Have a minimum of five (5) years' recent experience using Primavera' s P6 or Microsoft Project2010+ scheduling software on construction projects valued at least $3-5M. The value here is defined as construction project value. Have a minimum of five (5) years' experience in working with Engineering or Architectural disciplines and shall have a basic understating of engineering, architecture and construction trades. One (1) year of specialized experience in performing the tasks identified here in for Department of Defense projects is desirable but not required. Provide satisfactory proof of U.S. citizenship. (U.S. or naturalized). Have demonstrated the ability to go between Microsoft Project and Primavera when analyzing and integrating schedules. Most projects in pre-award have their schedules in Microsoft Projects. Most projects in the Far East utilize Microsoft Projects in lieu of Primavera. Be required to perform site visits to support, including the review of as-built schedules, to determine existing conditions and to document findings to support the rationale of the schedule analysis. Have demonstrated the ability to generate an independent Time Impact Analysis for use in change order negotiations. Sound understanding of construction concepts, principles and practices applicable to multi-disciplined engineering projects and the design, layout, and supervision of construction operation. Thorough knowledge of construction practices and methods and construction management skills. Have demonstrated experience performing construction schedule analysis including use of the program, Schedule Analyzer, in their analysis of changes to the Critical Path due to construction modifications and delay analysis. For task orders on the larger programs, at least 5 years' experience generating and maintaining Integrated Master Schedules for large construction programs consisting of multiple phases and varied project scopes is desired. Have demonstrated experience in the use and application of Microsoft Office (Word, Excel, PowerPoint, Outlook, etc), Primavera, CostWorks, etc. Can adapt to new software such as eCMS, MS Teams and Zoom may also be necessary. Provide a monthly schedule analysis for all OICC MCM projects. Compare monthly NAS to BOD(p) and CCD. Deliverable should be at the executive level and allow leaders to quickly determine the projects schedule health and if Construction Contractors are performing to plan. Preferable to possess relevant experience in managing NAVFAC projects with experience in major construction of new facilities.
    $27k-40k yearly est. 60d+ ago
  • Registration Clerk, Float (Full-time) - Maui Patient Service Centers, Wailuku, HI

    Sonic Healthcare USA 4.4company rating

    Patient access representative job in Wailuku, HI

    Quality is in our DNA -- is it in yours? You are a superhero when it comes to customer service and assisting patients. You've got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions. This opportunity is: Location: Wailuku, HI Status: Full-time Days/Hours: TBD Base hourly pay: $16.39 to $18.03 hourly In this role, you will: Welcomes on-site patients Secures appropriate billing and testing information, including date of birth, address, insurance, ABN, Medicare/MediCal information Must be able to decipher doctor's orders and make sure orders are complete May be required to take phone orders from physicians and client offices Complies with federal and state privacy laws relating to protected patient health information. May receive, sort, and route mail May take payments for services May be required to use Medi-Cal machines or online eligibility, adding machines, credit card machines, and company computer Performs other clerical duties as needed, such as filing, typing, photocopying, and collating Follow all HIPAA and Compliance guidelines. Participates in and supports all Quality Assurance and Quality Improvement endeavors for the laboratory, as applicable In addition to an employee's typical schedule, this position may require employees to work weekends, split shifts, and holidays if needed by the company. Other duties may apply as necessary. All you need is: A minimum of one year of previous medical reception experience is required. Ability to professionally interact with patients, physicians, clients, and Company visitors. Previous computer and phone experience preferred. High school diploma or GED required. We'll give you: Appreciation for your work A feeling of satisfaction that you've helped people Opportunity to grow in your profession Free lab services for you and your dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement with a 401(k) plus a company match A sense of belonging - we're a community! We also want you to know: This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and must maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: Job Category: Administration Company: Clinical Laboratories of Hawaii, LLP In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd. Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world's third largest pathology/laboratory medicine company with operations in eight countries. Sonic's success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $16.4-18 hourly Auto-Apply 60d+ ago
  • Representative II, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Patient access representative job in Urban Honolulu, HI

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 3d ago
  • Customer Service Representative - Pearl City

    Dollar Financial Group 4.6company rating

    Patient access representative job in Pearl City, HI

    Are you interested in joining an exciting team? We are looking for people who seek a great career in a business savvy organization, and an opportunity to have a lasting career. Money Mart is seeking people who deliver excellent customer service, and have a desire to push boundaries. We offer competitive pay, quarterly bonuses, benefits and a fast-paced work place focused on developing leaders! Who are we? Money Mart has been helping people with their financial needs for over 25 years. Whether you need a payday loan, your check cashed, or simply need to wire some money, Money Mart is here to serve you. With branches open late, it's easy to see why more and more people choose us for fast, friendly, hassle-free solutions. What do you do? In this role - you will do it all; sales, customer service, local marketing, collections, security of your store, and the list goes on… In our company, the brighter you shine, the more training, and personal development you will get. This is a retail career, not just any ordinary job!! What do we need? You have retail experience in fast a paced environment. You have an amazing personality and communication style. You are super-organized and are a problem solver. You take pride in everything that you do, and it shows. You have unquestionable integrity. Why work for us? We invest in our employees, and offer extensive training, and development programs to set you up for future success. If we sound like a fit, and you're ready to start an exciting career with an organization that fosters employee growth, apply today! Job Description Consistently provide a high level of customer service in a prompt and timely manner. Maintain branch appearance and cleanliness. Knowledge of all check cashing procedures, check rates, and able to identify the various types of checks. Knowledge of all secondary products and services and how to cross sell them to the customer. Display effective verbal, written, and listening skills. Exhibits positive attitude during times of change. Handles and pays out money according to policy and procedure. Ensures customer complaints are handled with a sense of urgency, using good judgment and superior customer service. Ensure all complaints are reported to the supervisor timely. Understand and comply with all company policies and procedures. Properly use the Point of sale system to cash checks, process loan transactions, sell products, and balance cash drawer. Accurately account for all cash and negotiable equivalents by following all policy and procedures. Assist Manager in the collection process and prepare files for collections. Adhere to operational Security and LP policies as per company policy including all open and closing procedures. Knowledge of the general office duties and how to properly use all office equipment. Complete all paperwork timely and accurately. Complete all other tasks as directed by the Supervisor. Insures accurate input of all data into company and vendor systems. Insures full compliance with all Anti Money Laundering policy and procedures. Qualifications Previous banking, retail or sales experience Customer Service oriented Ability to multitask. Good computer skills. Excellent interpersonal & communication skills. Previous cash handling or sales experience of any kind a plus. Ability to work a flexible schedule including nights and weekends Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-34k yearly est. 1d ago
  • Patient Access Scheduling Representative, Full Time, Days, Kailua Primary Care

    Mid-Columbia Medical Center 3.9company rating

    Patient access representative job in Kailua, HI

    Located in Kailua, Adventist Health Castle has been one of the area's leading healthcare providers since 1963. We are comprised of a 160-bed hospital, eight medical offices, home care services, urgent cares and a vast scope of services located throughout O'ahu. In 2017, Adventist Health Castle was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. O'ahu is known for its ideal climate, diverse culture and picturesque landscape. The allure of Castle's laid-back lifestyle is complimented by its close-knit and proud community. Job Summary: Facilitates patient medical and financial clearance using medical and healthcare knowledge, clinical judgment, and communication skills to assist in resolving difficulties surrounding patient access, authorization of services and coordination of scheduled programs. Applies substantial knowledge of the job and experience to complete a wide range of activities with varying difficulty. Regularly works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree or equivalent combination of education/related experience: Preferred * Two years' healthcare experience: Preferred Essential Functions: * Coordinates and schedules patient care for all wellness programs. Facilitates communication between patient scheduling staff and all user departments, physicians, physician office staff, patient clients. * Answers telephone inquiries regarding physician referrals and covers front desk duties when needed. Maintains patient scheduling data base. * Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure. Submits documentation for retro-authorization as appropriate, files and appeal for denial of services. * Develops monthly Wellness newsletter, updating website and developing promotional flyers. Actively participates in training. Performs other duties as assigned by department leadership. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
    $30k-33k yearly est. Auto-Apply 29d ago
  • Managed Care Representative - Maternal Fetal Med Perinat FDC

    Hawaii Pacific Health 3.8company rating

    Patient access representative job in Urban Honolulu, HI

    Kapi'olani Medical Center for Women & Children is Hawai'i's only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i's leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women's Center and the Women's Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center. As Hawai'i's premier maternity specialty hospital, Kapi'olani opened the Fetal Diagnostic Center in 1990. It is the state's first obstetrical center to provide comprehensive diagnostic services for pregnant women. Our staff is comprised of Maternal Fetal Medicine Specialists (physicians with specialized training and experience in the care of pregnant women and their fetuses, including high-risk pregnancies), technologists, genetic counselors and clinical nurses, all of whom are committed to helping our patients have the healthiest baby possible in a caring and nurturing environment. If you have strong organizational and communication skills, you might be the ideal candidate to be our next Managed Care Representative. In this role, you will provide managed care and business process support to the outpatient clinics. We are looking for someone responsible and qualified, with strong attention to protocol and planning and a commitment to delivering the highest quality health care to Hawai'i's people. **Location:** Kapiolani Medical Center for Women and Children, Honolulu, HI **Work Schedule:** Day - 8 Hours **Work Type:** Part Time Regular **FTE:** 0.800000 Bargaining Unit: UPW **Exempt:** No **Req ID** 25887 **Pay Range:** 24.73 - 26.03 USD per hour **Category:** Administrative **Minimum Qualifications:** High School or equivalent. One (1) year clerical experience in a health care setting. Experience with managed care and government health plans. **Preferred Qualifications:** Associate's degree. Physician Billing or Coding course. Experience in an outpatient clinic or physician's office. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity. Please be advised the Hawai'i Teamsters & Allied Workers, Local 996 (Teamsters) at Kapi'olani Medical Center for Women & Children is conducting a strike beginning Friday, October 17, 2025.
    $56k-68k yearly est. 60d+ ago
  • Customer Service Representative/Bank Teller

    Finance Factors Ltd. 3.7company rating

    Patient access representative job in Kailua, HI

    IN BRANCH ONLY Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023, 2024, and 2025 Best Places to Work in Hawai'i. Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC. Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful. Branch Hours: Monday - Thursday 9am - 4pm and Friday 9am - 5pm. Sign on bonus of $1500 Minimum Requirements: Possess a High School Diploma (or equivalent). Prior customer service experience. Experience handling cash, as well as personal information. Possess basic computer skills. Pass a thorough background and credit check. Finance Factors is proud to be an Equal Opportunity Employer.
    $31k-35k yearly est. Auto-Apply 25d ago
  • Hospital Based Patient Advocate

    Elevate Patient Financial Solution

    Patient access representative job in Urban Honolulu, HI

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Honolulu, HI, with a Monday-Friday schedule from 8 AM to 4:30 PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123
    $37k-43k yearly est. 25d ago
  • Front Desk Patient Service Representative

    Honolulu Imaging Center LLC

    Patient access representative job in Urban Honolulu, HI

    Job Description Front Desk Patient Service Representative
    $30k-36k yearly est. 2d ago
  • Patient Service Representative

    Zoll Lifevest

    Patient access representative job in Kailua, HI

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR vD8edWLwyQ
    $30k-36k yearly est. 21d ago
  • Customer Service Representative - Honolulu, HI

    Kedia Corporation

    Patient access representative job in Urban Honolulu, HI

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $32k-42k yearly est. 1d ago
  • Scheduler

    Honolulu 3.8company rating

    Patient access representative job in Urban Honolulu, HI

    Join a team that makes a difference in the lives of our clients and their families. If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of Honolulu-Kahala-Kailua is the company for you. Our Schedule Coordinator will be a vital team member in the daily operations of our company. Our Schedule Coordinator will ensure that our clients receive the care they need from our caregiving team. individuals who enjoys organizing schedules for best coverage, recordkeeping, problem-solving, and customer service will love this job are encouraged to apply! Why Work for Senior Helpers? Great Place to Work Certified-91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward. Autonomy-We encourage our team members' independence and believe in our team to complete their job duties without micromanaging Task Variety-We provide an engaging workday that uses your various skill sets to avoid monotony General Duties and Responsibilities but not limited to: Manages workload based on goals, initiative, and prioritization. Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. Maintains appropriate gross profit margin for each case. Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. The company schedule must be complete three days before all scheduled shifts. Communicate timely and positively any caregiver changes and updates to the schedules ahead of the scheduled time, with the client/family. Track and record in company software for all scheduling changes. Accept on-call duty averaging two weeks per month and as directed by supervisor. Communicate and provide input to the internal staff on hiring needs on a regular basis. May assist in keeping caregiver files up to date, including tracking expirations of any licensing, insurance, etc. in computer software. Collects new documents as directed, notifies supervisor when new documents cannot be obtained. Audits timecards on a regular basis to ensure hours match scheduled hours. Demonstrate an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions. Coordinate shift back-fill activities in the event of caregiver tardiness or absences. Act as point of contact with client family regarding schedules. Maintain an excellent rapport with clients and caregivers and effectively promote positive interpersonal relationships. Works in conjunction with supervisor in resolving complaints, incidents, and injuries. What We're Looking For Our Scheduler to Have: High School Diploma or equivalent (GED) is required, Associate's degree preferred Previous experience in customer service preferred Minimum of one year in a staffing/scheduling/logistics position preferred Knowledge of general home care/healthcare staffing preferred Excellent organization and communication skills Quick-thinking and astute decision-making skills Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience within a fast-paced environment Excellent problem-solving and creative-solution abilities We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news
    $39k-46k yearly est. Auto-Apply 60d+ ago
  • Sr. Patient Svc Rep - Admit and Reg_QMCP (Full-Time, 40 Hours, Rotating Shift)

    Queen's Health System 4.8company rating

    Patient access representative job in Urban Honolulu, HI

    RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Provides work leadership and guidance to the Patient Service Representatives. Monitors work queues and assigns and coordinates work assignments to ensure optimal workflow and operational efficiencies. - Serves as a resource regarding patient access functions, including registration, cashiering and insurance verification. - Monitors the Medicaid/Quest pending and Large Dollar work queues to ensure coverage is obtained and appropriate reimbursement from all parties is obtained. - Provides administrative support to management, including assisting with on-call rotations as needed. II. TYPICAL PHYSICAL DEMANDS: - Finger dexterity, seeing, hearing, speaking. - Constant: sitting. - Frequent: standing, walking, lifting and pushing/pulling weight up to 35 pounds, carrying usual weight of 5 pounds up to 15 pounds, reaching above, at and below shoulder level. - Occasional: climbing stairs, walking on uneven ground. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - May be exposed to communicable diseases and other conditions common to a hospital and office environment. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent. - Bachelor's degree in business or related field preferred. - Ability to perform 7,200 adjusted keystrokes per hour. B. EXPERIENCE: - Three (3) years patient access experience, including prior authorizations, insurance verification and registration in a hospital setting. - Prior supervisory experience and/or demonstrated knowledge and ability to lead staff. - Prior experience in Cadence scheduling preferred. - Ability and skill in conducting training. - Strong knowledge and understanding of different payor types (i.e. Medicare, Medicaid, Commercial, HMO, Workers' Compensation, No-Fault, Capitation, TPL, etc.). - Strong knowledge of third-party reimbursement and Hawaii regulatory requirements related to reimbursement. - Effective written and verbal communication skills. - Strong time management, organizational, and interpersonal skills. - Proficiency with Microsoft Office applications (i.e. Word, Excel, PowerPoint) and automated systems. Equal Opportunity Employer/Disability/Vet
    $32k-36k yearly est. 24d ago
  • Coordinator/Scheduler

    Puroclean 3.7company rating

    Patient access representative job in Pearl City, HI

    Benefits: * Competitive salary * Opportunity for advancement * Paid time off COORDINATOR/SCHEDULER - Part Time Do you enjoy helping people and making a difference? Do you want to work with a local family-owned business and be treated like family? If you say yes to both questions, then we want to meet you. PuroClean, a leader in emergency property restoration services, helps families and businesses take care of water, fire, mold, biohazard, and other types of property damage. We are a local, growing, family-owned company looking for reliable and friendly individuals who have a desire to help others. Why PuroClean? * Great Location: Pearl City Industrial (next to Sam's Club) * Local, positive, family environment * Competitive pay: $18-20/hr, depending on experience * Paid time off - vacation, holiday, personal * Bonus opportunities available * Pay frequency - weekly * Free parking Responsibilities: * Answer phones * Provide great customer service over the phone * Follow up with customers and vendors * Assist with scheduling and coordination * Prepare and format reports * Written/verbal communication * General office duties * Administrative projects and support, as needed Qualifications: * Experience: minimum of 1 year of office experience * Type at least 40 wpm * Proficient at Microsoft Office (Word, Excel, Outlook) * Good computer skills * Reliable transportation to our office in Pearl City Industrial (near Sam's Club) * Available to work as part of a rotational shift, including some nights and weekends Ideal Qualities: * Passion to serve customers and make a difference * Excellent organizational skills and detail-oriented * Proven track record of managing multiple priorities with time-sensitive deadlines * Friendly and empathetic personality * Skilled in taking initiative and problem-solving * Effective communication skills - verbal and written * Ability to work under minimal supervision * Thrives in fast paced environments * Knowledge of office administration, work process/flows, clerical work, use of office equipment
    $18-20 hourly 55d ago

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Top 4 Patient Access Representative companies in HI

  1. Queens Health Systems

  2. Adventist Health System/Sunbelt, Inc.

  3. Mid-Columbia Medical Center

  4. Sonic Healthcare USA

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