Customer Service Representative - PT
Patient access representative job in Kahului, HI
$19.50/hour Monthly Commission Opportunity Shift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
Valid Driver's License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
KahuluiHawaiiUnited States of America
Primavera P6 Scheduler
Patient access representative job in Urban Honolulu, HI
Description Job SummaryThe P6 (Primavera) Scheduler will report directly to the Project Controls Manager and support construction division projects throughout the Continental United States (CONUS) and Outside of Continental United States (OCONUS). This role will involve developing, maintaining, and managing project schedules to ensure timely delivery of construction projects.Key Responsibilities
Schedule Development: Create, update, and maintain project schedules using Primavera P6.
Analysis and Reporting: Perform critical path analysis, prepare reports on project timelines, and provide insights based on scheduling metrics.
Coordination: Collaborate with project managers, engineers, and contractors to ensure alignment on schedules and deliverables.
Resource Management: Monitor and manage resource allocation against project timelines and budgets.
Risk Assessment: Identify potential scheduling risks and develop mitigation strategies to address them.
Minimum Qualifications
Education: Bachelor's degree in construction management, engineering, or a related field.
Experience: At least 3-5 years of experience as a scheduler in construction or project controls, with a demonstrated proficiency in Primavera P6.
Skills: Strong analytical and organizational skills, excellent communication abilities, and familiarity with project management methodologies.
Preferred Qualifications
Certifications: Project Management Professional (PMP) or Primavera P6 Certification.
Technical Skills: Proficient in using Primavera P6 software, advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.
Auto-ApplyAccountant IV - Leave Management
Patient access representative job in Hawaii
Salary Range: All new external applicants will be placed on the initial step of the salary range. However, placement above the initial step of the salary range will be based on special characteristics and critical needs of the position, an applicant's exceptional qualifications, the availability of funds, and other relevant factors. Such appointments require prior approval. Hawaii State Department of Education employees will be placed on the salary range in accordance with Department regulations.
Accountant IV, SR-22: $5,369.00 - $6,535.00 per month
Examples of Duties
The Accountant (Operations) IV supervises and participates in the collection, compilation, classification and evaluation of fiscal data; takes trial balances, makes adjusting and closing entries, verifies and analyzes financial data and prepares financial statements and reports; supervises lower-level personnel concerned with fiscal control; recommends changes of forms, procedures and policies governing the accounting functions and implements changes as directed; makes adjustment journal vouchers, verifying for correct application of accounting principles and for mathematical accuracy; prepares reports necessary for the determination and reporting of federal expenditures and fund balances on federal grant-in-aid programs; confers with representatives of the Budget and Comptroller's offices on financial matters; assists management officials by interpreting accounting data, trends, statements, etc., and explaining the program implications of accounting data.
The Accountant (Systems) IV studies the accounts, or reports, or procedural instructions within the area of assignment; holds discussions with operating employees, supervisors and program officials to learn the details of work processes and procedures that need to be reflected in the accounting system; and devises the system, or segment, prepares the necessary forms, manuals, procedures, etc.
The Accountant (Fund Control) IV initiates fiscal transactional data to be recorded in the general ledger accounts and in the subsidiary ledgers for unalloted appropriations, unencumbered allotments, revenue receipts, etc.; reviews and audits transactional data submitted by the various governmental departments and agencies for propriety and for correctness and accuracy as outlined in the Statewide Uniform Chart of Accounts; assists in preparing quarterly financial reports on the status of all appropriations, allotments, and encumbrances for all departments and for all funds of the State.
Minimum Qualifications
Basic Education Requirement: Bachelor's degree from an accredited 4-year college or university with at least 12 semester credit hours in accounting and/or auditing subjects.
Experience Requirements: Except for the substitutions provided for in this specification, applicants must have had progressively responsible experience of the kind and quality described in the statements below and in the amounts shown in the following table:
Class TitleAccounting
Experience
(years) Supervisory or
Spclzd Exp
(years) Total
Exp
(years) Accountant IV2-1/202-1/2
Accounting Experience: Progressively responsible professional accounting or auditing experience which may have included teaching accounting at the university level.
Non-Qualifying Experience: Experience in such positions as the following will not be accepted as qualifying professional experience: 1) bookkeeper or minor accounting or clerical positions; 2) accounting or bookkeeping machine operators; 3) such positions as those of office managers or owners of business who supervise accountants, auditors or bookkeepers, but do not participate in the accounting or auditing work with responsibility for its technical adequacy; and 4) positions concerned with taxation matters not requiring the application of generally accepted accounting and auditing principles.
Substitutions Allowed:
Substitution of Experience for Education: The following types of experience may be substituted for education on a year-for-year basis:
1. Professional, analytical or administrative experience which did not require the knowledge and application of accounting and/or auditing principles and practices, may be substituted for the Education requirement on a year-for-year basis providing the applicant can show that he/she has successfully completed at least 12 semester credit hours at the baccalaureate level in accounting and/or auditing subjects from an accredited college or university.
2. Professional accounting or auditing experience.
3. Responsible experience which involved maintaining general journals and general ledger accounts and related books and accounts, and preparing balance sheets and profit and loss statements and related accounting and financial reports. Experience of this nature may be gained by performing duties as a principal bookkeeper or other responsible work requiring the preparation and/or analysis of financial statements and accounting reports.
4. Any combination of the above.
Substitution of Education and Experience:
1. Possession of a Bachelor's degree from an accredited college or university with a minimum of 24 semester credit hours in accounting subjects may be substituted for 1/2 year of accounting experience.
2. Possession of a master's degree in accounting or a master's degree with equivalent accounting course work from an accredited college or university may be substituted for 1-1/2 years of accounting experience.
3. Applicants who possess a valid Hawaii Certified Public Accountant (CPA) Certificate or equivalent, will be deemed to have met the Basic Education and accounting experience requirements for at least the class Accountant III. A review of all of the applicant's education and experience is required in order to determine whether an applicant qualifies for higher levels.
Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.
Driver's License Requirement: These positions require a current, valid driver's license.
Supplemental Information
Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable.
Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years.
Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below:
* A copy of the applicant's TA History Report or equivalent system-generated report;
* A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or,
* Copies of the applicant's signed SF-10 Forms.
Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education.
Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force.
Equal Opportunity
The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.
Payday
New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month.
12-month civil service and SSP employees enjoy a range of competitive benefits:
* Holidays: You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
* Vacation: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year.
* Sick Leave: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits.
* Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan.
* Group Life Insurance: The State provides a free life insurance policy for employees and retirees.
* Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
* Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
* Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits.
* Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products.
* Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available.
* Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
* Social Security: As an employer, the State also contributes to an employee's social security account.
* Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation.
* Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.
The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements.
01
EDUCATION:
Which of the following best describes your level of education? Claims of possession of a Bachelor Degree and/or accounting/auditing credits MUST be verified via official or copy of official transcripts.
* Bachelor Degree with less than twelve (12) semester credit hours in accounting/auditing subjects
* Bachelor Degree with between twelve (12) and twenty-three (23) semester credit hours in accounting/auditing subjects
* Bachelor Degree with twenty-four (24) or more semester credit hours in accounting/auditing subjects
* No Bachelor Degree but possession of less than twelve (12) semester credit hours in accounting/auditing subjects
* No Bachelor Degree but possession of twelve (12) or more semester credit hours in accounting/auditing subjects
* None of the above
02
EDUCATION:
Which of the following best describes your level of education? Claims of possession of a Master's Degree MUST be verified via official or copy of official transcripts.
* Masters Degree in Accounting
* Masters Degree with equivalent accounting course work (program and course descriptions must be provided)
* None of the above
03
SUBSTITUTION:
Do you possess a valid Hawaii State Certified Public Accountant (CPA) Certificate?
* Yes, and I will submit verification within 7 days of applying
* No, I possess a CPA Certificate from another state/country
* No, I do not possess a Hawaii State CPA Certificate
04
SUBSTITUTION:
If you DO NOT possess a (A) Bachelor Degree with at least twelve (12) semester credit hours in accounting and/or auditing subjects; AND/OR (B) valid Hawaii State CPA Certificate; do you meet at least ONE (1) of the Allowed Substitutions of Experience for Education?
* Yes, I meet at least ONE (1) of the Allowed Substitutions of Experience for Education. I will elaborate on how I meet this substitution in the following question
* No, I do not meet any of the Allowed Substitutions of Experience for Education
* I do not need to substitute my experience to meet the Education Requirement. I meet (A) and/or (B) noted above
05
SUBSTITUTION:
If you responded "YES" to the above question, use the space provided to describe how your experience(s) meets at least ONE (1) of the Allowed Substitutions of Experience for Education. Separate your responses by each job title you held. Any work experiences that you list and describe below must also be in the Work Experience section of your application. Failure to provide all information may result in your application being deemed incomplete. If you did not respond "YES" to the above question, write "N/A" in the space provided.
06
EXPERIENCE:
List each professional level experience that you feel meets the Accountant Experience requirement. Include: (A) your job title and the name of your employer;
(B) a description of your employer or organization (e.g., government agency, private company/firm, self employment, etc.);
(C) the activities/services the organization provided and to whom (describe usual clientele);
(D) the major departments/sections of the organization, the department you worked in, and its general function; and
(E) the number of professional staff it regularly employed (give number and job titles).
Separate your responses by each job title you held. Any work experiences that you list and describe below must also be in the Work Experience section of your application. Failure to provide all information may result in your application being deemed incomplete.
07
EXPERIENCE (cont.):
Describe the primary functions of each of your positions listed above, separately. Include: (A) your major duties and responsibilities, listing descriptions of the specific tasks you performed;
(B) the level of responsibility and authority you held;
(C) a description of how your accounting responsibilities and authority differed from those of your supervisor. Avoid the use of vague terms, e.g., "audited," "accounting," "responsible for," "handled," etc.
08
EXPERIENCE (cont.):
Describe in detail your experience, if any, in each of the following areas for the positions you listed above, separately. (A) Preparation of financial statements and financial report writing.
(B) Analysis of fiscal data.
(C) Revenue and cost studies.
(D) Analysis and interpretation of accounting information as an aid to making business decisions.
(E) Design and/or implementation of accounting systems.
(F) Auditing.
Do not paste or give reference to your resume as a response to this question.
09
DRIVER'S LICENSE REQUIREMENT: These positions require a current, valid driver's license. You must mail in a copy (or attach a scanned copy) of your driver's license immediately upon applying for this position. If you do not meet this requirement, your application will not be given consideration for this position. Do you have a current, valid driver's license?
* Yes
* No
10
TRANSCRIPTS, CERTIFICATIONS, AND OTHER VERIFYING DOCUMENTS:
Official or copies of official transcripts, certifications (front and back), and other verifying documents must be received in our office within ten (10) calendar days from the date of your application. If these documents are NOT received by the deadline, your application may be rejected.
* I understand, and will submit the required documents to CSSP Recruitment within ten (10) calendar days.
* I understand, but I will not submit the required information. I understand that my application may be rejected.
* I have previously submitted my verifying documents for another recruitment.
Required Question
Employer Hawaii State Department of Education
Address P.O. Box 2360
Honolulu, Hawaii, 96804
Website ***********************************
Customer Service Representative, Day Shift (Entry Level, M-F) - Kapolei, HI ($1,000 Sign-on Bonus!)
Patient access representative job in Kapolei, HI
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!
:
Johnson Brothers of Hawaii has been operating for the past 34 years on the island providing quality products and services.
We are seeking an individual with outstanding communication skills to join our Customer Service team at our Kapolei office. You will be handling customer orders for computer entry and solving complex customer service issues with customers and the sales management team. The successful candidate must be self-motivated, able to work independently as well as part of a team, and have a positive and superior customer focus.
The expected pay range for this role is $17.00/hr - $18.00/hr. It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon several factors, including but not limited to the candidate's qualifications, education, experience, internal equity, union status (where applicable) and alignment with market data. Johnson Brothers offers eligible team members and their dependents comprehensive health benefits and programs, which include medical, dental, vision, life insurance, health savings and flexible spending accounts. Other benefits for eligible team members include 401(k) with an employer match, short term disability coverage, company-paid long term disability insurance, generous paid time off (PTO) plans and paid parental leave.
Job Description:
* Provide excellent service and support to our customers and internal teams
* Timely responses to customer inquiries regarding their account
* Build and maintain customer and sales relationships
* Ensure proper pricing levels for specific customers are entered timely and accurately
* Assist customers and sales staff with new account set up and troubleshooting
* Work with sales support teams to issue product samples
* Act as a liaison for our National Chain accounts
* Back up receptionist on a rotating schedule and as necessary
* Communicate with sales and operations for account reconciliation assistance
* Offer product guidance and knowledge when necessary
* Maintain our database using our proprietary software also used by our customers.
* AR duties - researching and resolving invoice discrepancies
* Run and distribute daily reports
You will Need to Have:
* 2+ years of accounting and customer service experience and/or a 2 year college degree
* Excellent communication skills both internally and externally and at all levels
* A passion for learning and growing with us
* Proven ability to work independently and is reliable
* Attention to detail is critical, accuracy is a must
* Ability to find ways to increase efficiency
* Effective problem-solving skills when encountering new and unique challenges
Computer and Application Skills:
* Excellent skills with the entire MS Office Suite
* AS400 experience is preferred
What You Can Expect:
* Competitive benefits package to full-time employees
* 401K plan with a company match
* Comprehensive health insurance options
* Dental and vision benefits
* Company paid life insurance and long-term disability
* PTO, paid holidays and maternity/parental leave
It's easy, just apply online at: ************************
Equal Opportunity Employer
Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.
Worker Sub-Type:
Regular
Time Type:
Full time
Auto-ApplyPatient Services Rep 2 - Registration - ONSITE Hawaii
Patient access representative job in Hawaii
About Us:
Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
JOB SUMMARY:
The ONSITE Patient Access Registration Rep II is responsible for tasks relating to the completion of patient registration and scheduling for hospital and/or physician services. The Access Registration Rep II will be required to have flexibility to learn and comprehend complex hospital systems in order to communicate directly with patients, healthcare providers, physician offices and ensuring the information collection is complete and accurate. The Access Registration Rep will interact with patients, payer, provider and clients according to company, client and federal guidelines. The rep will provide input for process development and reporting.
The Patient Business Services Rep-Access Registration will be required to work schedules that accommodate a 7/24 work schedule and be able to independently make compliant decisions on how to apply HIPAA and FCC regulations.
***100% onsite position - Kona Hawaii (local candidates only)***
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member.
Access Registration Tasks
Complete patient registration (post clinical triage of patient) by obtaining and verifying health plan coverage
Accurately capture and document patient demographics and health plan information
Support access registration, insurance verification and authorization functions
Contact patient, physician offices and/or payers for follow-up on eligibility and authorizations
Schedule patients for services as directed by department guidelines
PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Auto-ApplyOutreach Patient Services Representative
Patient access representative job in Urban Honolulu, HI
Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay.
Our Values
We are committed to providing the highest quality care and services to our island community.
We believe that respect is the foundation of our interpersonal relationships.
We maintain empathy and kindness, treating everyone as ohana.
We are creative and flexible in meeting community needs.
We will help empower others to reach their highest potential.
We are accountable to the community we serve and to each other.
Waikiki Health is seeking a full time Outreach Patient Services Representative.
Pay rate for this role is $21.00 per hour.
Schedule: 40 hour work week
The Outreach Patient Services Representative (PSR) is a part of the outreach team. The Outreach PSR reports directly to the PSR Manager and is responsible for providing excellent and accurate customer service in a friendly manner. They also work collaboratively with the Medical Assistant and Medical Provider. The primary responsibility of the Outreach PSR is to safely drive the Mobile Medical Unit to outreach locations and administering day-to-day patient scheduling/check-in, patient registrations, and insurance eligibility.
Duties include but are not limited to:
Drive the mobile medical unit (MMU) to outreach locations
Check-in patients to appointment.
Operates at assigned function(s) in accordance with prescribed procedures.
Accurately scans registration documents and indexes accordingly and timely.
Continually to work with clinical team to identify ways to provide efficient and effective care.
Other duties as assigned
Qualifications:
CDL (Commercial Driver's License) and 5-year driving history loss/clean drivers abstract .
Familiarity with common software programs, (i.e., Windows-based programs) and iPad.
Ability to quickly learn electronic medical record system (Athena).
Ability to communicate effectively with patients, community members, and staff members, politely and professionally.
High school graduate or equivalent.
Experience driving oversize vehicle or capable of learning to drive oversize vehicle.
One year working in a medical office preferred.
In order to be considered for the position, you must apply through ADP Workforce Now:
**************************************************************************************************************************** Id=19000101_000001&type=MP&lang=en_US
*Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional), Covid-19.
Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: *********************
Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances
Auto-ApplyScheduler
Patient access representative job in Hawaii
The Program Scheduler shall perform independent support services to satisfy the operational objectives of the Guam Posture Management Office (GPMO). The GPMO plans, synchronizes, program and execute the infrastructure development projects supporting USINDOPACOM's force posture initiatives and “To-Be Vision.”
Scheduler Contract Support:
Have a minimum of five (5) years' recent experience using Primavera' s P6 or Microsoft Project2010+ scheduling software on construction projects valued at least $3-5M. The value here is defined as construction project value.
Have a minimum of five (5) years' experience in working with Engineering or Architectural disciplines and shall have a basic understating of engineering, architecture and construction trades.
One (1) year of specialized experience in performing the tasks identified here in for Department of Defense projects is desirable but not required.
Provide satisfactory proof of U.S. citizenship. (U.S. or naturalized).
Have demonstrated the ability to go between Microsoft Project and Primavera when analyzing and integrating schedules. Most projects in pre-award have their schedules in Microsoft Projects. Most projects in the Far East utilize Microsoft Projects in lieu of Primavera.
Be required to perform site visits to support, including the review of as-built schedules, to determine existing conditions and to document findings to support the rationale of the schedule analysis.
Have demonstrated the ability to generate an independent Time Impact Analysis for use in change order negotiations.
Sound understanding of construction concepts, principles and practices applicable to multi-disciplined engineering projects and the design, layout, and supervision of construction operation.
Thorough knowledge of construction practices and methods and construction management skills.
Have demonstrated experience performing construction schedule analysis including use of the program, Schedule Analyzer, in their analysis of changes to the Critical Path due to construction modifications and delay analysis.
For task orders on the larger programs, at least 5 years' experience generating and maintaining Integrated Master Schedules for large construction programs consisting of multiple phases and varied project scopes is desired.
Have demonstrated experience in the use and application of Microsoft Office (Word, Excel, PowerPoint, Outlook, etc), Primavera, CostWorks, etc. Can adapt to new software such as eCMS, MS Teams and Zoom may also be necessary.
Provide a monthly schedule analysis for all OICC MCM projects. Compare monthly NAS to BOD(p) and CCD. Deliverable should be at the executive level and allow leaders to quickly determine the projects schedule health and if Construction Contractors are performing to plan.
Preferable to possess relevant experience in managing NAVFAC projects with experience in major construction of new facilities.
Registration Clerk, Float (Full-time) - Maui Patient Service Centers, Wailuku, HI
Patient access representative job in Wailuku, HI
Quality is in our DNA -- is it in yours?
You are a superhero when it comes to customer service and assisting patients. You've got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.
Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.
This opportunity is:
Location: Wailuku, HI
Status: Full-time
Days/Hours: TBD
Base hourly pay: $16.39 to $18.03 hourly
In this role, you will:
Welcomes on-site patients
Secures appropriate billing and testing information, including date of birth, address, insurance, ABN, Medicare/MediCal information
Must be able to decipher doctor's orders and make sure orders are complete
May be required to take phone orders from physicians and client offices
Complies with federal and state privacy laws relating to protected patient health information. May receive, sort, and route mail
May take payments for services
May be required to use Medi-Cal machines or online eligibility, adding machines, credit card machines, and company computer
Performs other clerical duties as needed, such as filing, typing, photocopying, and collating
Follow all HIPAA and Compliance guidelines.
Participates in and supports all Quality Assurance and Quality Improvement endeavors for the laboratory, as applicable
In addition to an employee's typical schedule, this position may require employees to work weekends, split shifts, and holidays if needed by the company. Other duties may apply as necessary.
All you need is:
A minimum of one year of previous medical reception experience is required.
Ability to professionally interact with patients, physicians, clients, and Company visitors.
Previous computer and phone experience preferred.
High school diploma or GED required.
We'll give you:
Appreciation for your work
A feeling of satisfaction that you've helped people
Opportunity to grow in your profession
Free lab services for you and your dependents
Work-life balance, including Paid Time Off and Paid Holidays
Competitive benefits including medical, dental, and vision insurance
Help saving for retirement with a 401(k) plus a company match
A sense of belonging - we're a community!
We also want you to know:
This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and must maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Administration
Company:
Clinical Laboratories of Hawaii, LLP
In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd. Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world's third largest pathology/laboratory medicine company with operations in eight countries. Sonic's success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services.
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyRepresentative II, Customer Service - New Patient Care
Patient access representative job in Urban Honolulu, HI
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Access Scheduling Representative, Full Time, Days, Kailua Primary Care
Patient access representative job in Kailua, HI
Located in Kailua, Adventist Health Castle has been one of the area's leading healthcare providers since 1963. We are comprised of a 160-bed hospital, eight medical offices, home care services, urgent cares and a vast scope of services located throughout O'ahu. In 2017, Adventist Health Castle was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. O'ahu is known for its ideal climate, diverse culture and picturesque landscape. The allure of Castle's laid-back lifestyle is complimented by its close-knit and proud community.
Job Summary:
Facilitates patient medical and financial clearance using medical and healthcare knowledge, clinical judgment, and communication skills to assist in resolving difficulties surrounding patient access, authorization of services and coordination of scheduled programs. Applies substantial knowledge of the job and experience to complete a wide range of activities with varying difficulty. Regularly works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
* Two years' healthcare experience: Preferred
Essential Functions:
* Coordinates and schedules patient care for all wellness programs. Facilitates communication between patient scheduling staff and all user departments, physicians, physician office staff, patient clients.
* Answers telephone inquiries regarding physician referrals and covers front desk duties when needed. Maintains patient scheduling data base.
* Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure. Submits documentation for retro-authorization as appropriate, files and appeal for denial of services.
* Develops monthly Wellness newsletter, updating website and developing promotional flyers. Actively participates in training. Performs other duties as assigned by department leadership.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyManaged Care Representative - Maternal Fetal Med Perinat FDC
Patient access representative job in Urban Honolulu, HI
Kapi'olani Medical Center for Women & Children is Hawai'i's only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i's leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women's Center and the Women's Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center.
As Hawai'i's premier maternity specialty hospital, Kapi'olani opened the Fetal Diagnostic Center in 1990. It is the state's first obstetrical center to provide comprehensive diagnostic services for pregnant women. Our staff is comprised of Maternal Fetal Medicine Specialists (physicians with specialized training and experience in the care of pregnant women and their fetuses, including high-risk pregnancies), technologists, genetic counselors and clinical nurses, all of whom are committed to helping our patients have the healthiest baby possible in a caring and nurturing environment.
If you have strong organizational and communication skills, you might be the ideal candidate to be our next Managed Care Representative. In this role, you will provide managed care and business process support to the outpatient clinics. We are looking for someone responsible and qualified, with strong attention to protocol and planning and a commitment to delivering the highest quality health care to Hawai'i's people.
**Location:** Kapiolani Medical Center for Women and Children, Honolulu, HI
**Work Schedule:** Day - 8 Hours
**Work Type:** Part Time Regular
**FTE:** 0.800000
Bargaining Unit: UPW
**Exempt:** No
**Req ID** 25887
**Pay Range:** 24.73 - 26.03 USD per hour
**Category:** Administrative
**Minimum Qualifications:** High School or equivalent. One (1) year clerical experience in a health care setting. Experience with managed care and government health plans.
**Preferred Qualifications:** Associate's degree. Physician Billing or Coding course. Experience in an outpatient clinic or physician's office.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
Please be advised the Hawai'i Teamsters & Allied Workers, Local 996 (Teamsters) at Kapi'olani Medical Center for Women & Children is conducting a strike beginning Friday, October 17, 2025.
Customer Service Representative/Bank Teller
Patient access representative job in Kailua, HI
IN BRANCH ONLY
Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023, 2024, and 2025 Best Places to Work in Hawai'i.
Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC.
Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful.
Branch Hours: Monday - Thursday 9am - 4pm and Friday 9am - 5pm.
Sign on bonus of $1500
Minimum Requirements:
Possess a High School Diploma (or equivalent).
Prior customer service experience.
Experience handling cash, as well as personal information.
Possess basic computer skills.
Pass a thorough background and credit check.
Finance Factors is proud to be an Equal Opportunity Employer.
Auto-ApplyHospital Based Patient Advocate
Patient access representative job in Urban Honolulu, HI
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Honolulu, HI, with a Monday-Friday schedule from 8 AM to 4:30 PM.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
* Provide exceptional customer service skills at all times.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Conduct in-person community visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
#IND123
Front Desk Patient Service Representative
Patient access representative job in Urban Honolulu, HI
Job Description
Front Desk Patient Service Representative
Patient Service Representative
Patient access representative job in Kailua, HI
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Urban Honolulu, HI
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
JOB TITLE: Customer Service Representative
JOB DESCRIPTION: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, resolving any issues or concerns they may have, and cross selling to the customers you are servicing.
RESPONSIBILITIES:
Respond to customer inquiries in person, via phone, and by email in a timely and professional manner
Provide accurate and detailed information about insurance policies, coverage options, and claims processes
Assist customers with policy renewals, changes, and cancellations
Collaborate with the sales team to cross-sell and up-sell insurance products and services
Update customer records and maintain accurate and up-to-date information
Meet or exceed established customer service goals and performance metrics
QUALIFICATIONS:
Property/Casualty licensed (currently licensed, or able to obtain license)
Able to effectively relate to a customer, answer their questions, and anticipate their needs
Excellent communication skills to assist customers and coordinate with other agency team members
Excellent problem-solving and decision-making abilities
Ability to multitask and prioritize tasks in a fast-paced environment
Ability to cross sell or generate cross sell leads for our sales team
If you are passionate about providing exceptional customer service and have a strong understanding of insurance policies and procedures, we encourage you to apply. Join our team and become part of a dynamic and growing organization!
Scheduler
Patient access representative job in Urban Honolulu, HI
Join a team that makes a difference in the lives of our clients and their families. If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of Honolulu-Kahala-Kailua is the company for you.
Our Schedule Coordinator will be a vital team member in the daily operations of our company. Our Schedule Coordinator will ensure that our clients receive the care they need from our caregiving team. individuals who enjoys organizing schedules for best coverage, recordkeeping, problem-solving, and customer service will love this job are encouraged to apply!
Why Work for Senior Helpers?
Great Place to Work Certified-91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
Autonomy-We encourage our team members' independence and believe in our team to complete their job duties without micromanaging
Task Variety-We provide an engaging workday that uses your various skill sets to avoid monotony
General Duties and Responsibilities but not limited to:
Manages workload based on goals, initiative, and prioritization.
Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. Maintains appropriate gross profit margin for each case.
Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. The company schedule must be complete three days before all scheduled shifts.
Communicate timely and positively any caregiver changes and updates to the schedules ahead of the scheduled time, with the client/family.
Track and record in company software for all scheduling changes.
Accept on-call duty averaging two weeks per month and as directed by supervisor.
Communicate and provide input to the internal staff on hiring needs on a regular basis.
May assist in keeping caregiver files up to date, including tracking expirations of any licensing, insurance, etc. in computer software. Collects new documents as directed, notifies supervisor when new documents cannot be obtained.
Audits timecards on a regular basis to ensure hours match scheduled hours.
Demonstrate an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
Coordinate shift back-fill activities in the event of caregiver tardiness or absences.
Act as point of contact with client family regarding schedules.
Maintain an excellent rapport with clients and caregivers and effectively promote positive interpersonal relationships.
Works in conjunction with supervisor in resolving complaints, incidents, and injuries.
What We're Looking For Our Scheduler to Have:
High School Diploma or equivalent (GED) is required, Associate's degree preferred
Previous experience in customer service preferred
Minimum of one year in a staffing/scheduling/logistics position preferred
Knowledge of general home care/healthcare staffing preferred
Excellent organization and communication skills
Quick-thinking and astute decision-making skills
Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently
Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience within a fast-paced environment
Excellent problem-solving and creative-solution abilities
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news
Auto-ApplySr. Patient Svc Rep - Admit and Reg_QMCP (Full-Time, 40 Hours, Rotating Shift)
Patient access representative job in Urban Honolulu, HI
RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Provides work leadership and guidance to the Patient Service Representatives. Monitors work queues and assigns and coordinates work assignments to ensure optimal workflow and operational efficiencies.
- Serves as a resource regarding patient access functions, including registration, cashiering and insurance verification.
- Monitors the Medicaid/Quest pending and Large Dollar work queues to ensure coverage is obtained and appropriate reimbursement from all parties is obtained.
- Provides administrative support to management, including assisting with on-call rotations as needed.
II. TYPICAL PHYSICAL DEMANDS:
- Finger dexterity, seeing, hearing, speaking.
- Constant: sitting.
- Frequent: standing, walking, lifting and pushing/pulling weight up to 35 pounds, carrying usual weight of 5 pounds up to 15 pounds, reaching above, at and below shoulder level.
- Occasional: climbing stairs, walking on uneven ground.
III. TYPICAL WORKING CONDITIONS:
- Not substantially subjected to adverse environmental conditions.
- May be exposed to communicable diseases and other conditions common to a hospital and office environment.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
- High school diploma or equivalent.
- Bachelor's degree in business or related field preferred.
- Ability to perform 7,200 adjusted keystrokes per hour.
B. EXPERIENCE:
- Three (3) years patient access experience, including prior authorizations, insurance verification and registration in a hospital setting.
- Prior supervisory experience and/or demonstrated knowledge and ability to lead staff.
- Prior experience in Cadence scheduling preferred.
- Ability and skill in conducting training.
- Strong knowledge and understanding of different payor types (i.e. Medicare, Medicaid, Commercial, HMO, Workers' Compensation, No-Fault, Capitation, TPL, etc.).
- Strong knowledge of third-party reimbursement and Hawaii regulatory requirements related to reimbursement.
- Effective written and verbal communication skills.
- Strong time management, organizational, and interpersonal skills.
- Proficiency with Microsoft Office applications (i.e. Word, Excel, PowerPoint) and automated systems.
Equal Opportunity Employer/Disability/Vet
Coordinator/Scheduler
Patient access representative job in Pearl City, HI
Benefits: * Competitive salary * Opportunity for advancement * Paid time off COORDINATOR/SCHEDULER - Part Time Do you enjoy helping people and making a difference? Do you want to work with a local family-owned business and be treated like family? If you say yes to both questions, then we want to meet you.
PuroClean, a leader in emergency property restoration services, helps families and businesses take care of water, fire, mold, biohazard, and other types of property damage. We are a local, growing, family-owned company looking for reliable and friendly individuals who have a desire to help others.
Why PuroClean?
* Great Location: Pearl City Industrial (next to Sam's Club)
* Local, positive, family environment
* Competitive pay: $18-20/hr, depending on experience
* Paid time off - vacation, holiday, personal
* Bonus opportunities available
* Pay frequency - weekly
* Free parking
Responsibilities:
* Answer phones
* Provide great customer service over the phone
* Follow up with customers and vendors
* Assist with scheduling and coordination
* Prepare and format reports
* Written/verbal communication
* General office duties
* Administrative projects and support, as needed
Qualifications:
* Experience: minimum of 1 year of office experience
* Type at least 40 wpm
* Proficient at Microsoft Office (Word, Excel, Outlook)
* Good computer skills
* Reliable transportation to our office in Pearl City Industrial (near Sam's Club)
* Available to work as part of a rotational shift, including some nights and weekends
Ideal Qualities:
* Passion to serve customers and make a difference
* Excellent organizational skills and detail-oriented
* Proven track record of managing multiple priorities with time-sensitive deadlines
* Friendly and empathetic personality
* Skilled in taking initiative and problem-solving
* Effective communication skills - verbal and written
* Ability to work under minimal supervision
* Thrives in fast paced environments
* Knowledge of office administration, work process/flows, clerical work, use of office equipment
Customer Service Representative
Patient access representative job in Kailua, HI
is based out of Kailua-Kona. **MUST BE CURRENTLY LIVING IN HAWAII
Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo.
Responsibilities:
Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business.
Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups.
Develop profitable business with new customers through excellent selling, customer service and problem-solving.
Continuously improve and maintain in-depth product knowledge and expertise.
Code and input customer orders, pricing information into the computer system, and schedule delivery of products.
Follow a product/supply checklist for each customer's job and up-selling additional products and supplies.
Accept payment and apply it to the appropriate customer account.
Follow up on deliveries to ensure materials arrived complete and on time as promised.
Qualifications:
Previous experience in sales, new construction and/or commercial projects preferred
Knowledge of building materials, building process, and local building codes preferred
Excellent communication and interpersonal skills
Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
Effective time management and prioritization skills
Ability to work in a fast-paced environment
Experience working in a team atmosphere
Must take and pass drug test and consent to a background check
Competencies:
Customer Focus
Building Trust
Communication
Sense of Ownership
From
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