Patient access representative jobs in Hialeah, FL - 1,199 jobs

Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it. We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect. If you share these beliefs and want to join us to make a difference, please take some time to read the post below. REESPONSIBILITIES: The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Essential Functions: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party. Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc. Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served. Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client. Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc. Education and/ or Experience: High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred. Ability to work on word processing/internet software is needed for this position. Bilingual : English / Spanish Job Type: Full-time Benefits: Dental insurance Health insurance Life insurance Vision insurance Work Location: In person

Title: Bilingual Patient Access Center Representative Compensation: $15 - $16 Interview process: One onsite interview Hours: Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours Must haves 6 months-3+ years of call center experience Bilingual in English and Spanish Interested and able to work in a 100% phone support role Technically savvy and quick to pick up computer operations (email, phone systems, documentation platforms) Able to commit to the schedule - Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours Able to pass a background check including misdemeanors and felonies Able to pass a drug screen including marijuana Plusses Previous healthcare experience Experience with Epic EMR Exposure/knowledge of Talkdesk contact center platform Day-to-Day: Insight Global is seeking 20 Patient Access Center Representatives to join a healthcare system in Miramar, Florida. This Patient Access Center is responsible for answering calls for 50+ offices that are part or affiliated with the hospital system. The hospital system is migrating an additional 50 offices to their phone system and their team is urgently hiring. The PAC Representatives are responsible for answering all phone calls for the offices including patient appointments, prescription refills, rescheduling an appointment, following up on results, etc. The PAC will document these phone calls within the Talk desk system, complete the request or escalate the call if deemed necessary. The PAC team typically receives 100,000 phone calls per month and an average of 150-200+ calls per week for each Representative to handle. The ideal candidate will have prior customer service or call center experience working within a 100% phone support role and is technically savvy or able to learn computer systems quickly. The PAC team works on site everyday within one of the hospital's corporate offices. Compensation $15 to $16 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process. The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment. Key Responsibilities Enter and process customer purchase orders accurately within the ERP system Manage order flow from initial entry through shipment and delivery Communicate proactively with customers regarding order status, timelines, and changes Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up Coordinate closely with Sales, Operations, Production, and Logistics teams Monitor backorders, inventory availability, and shipment schedules Maintain accurate and up-to-date customer and order documentation Support credit review and approval processes as needed Required Qualifications 3+ years of customer service, order management, or sales support experience Strong written and verbal communication skills Experience working with ERP systems (preferred) High level of accuracy in data entry and order processing Proficiency in Microsoft Office (Excel, Outlook, Word) Preferred Qualifications Experience in manufacturing, electrical products, construction materials, or industrial environments Bilingual (English/Spanish) is a plus Core Competencies Customer communication and relationship management Problem-solving and issue resolution Time management and prioritization Team collaboration across departments What's Great About Working Here Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams Process-Driven Environment: Structured systems and clear workflows support accuracy and success Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued

FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours:Tuesday -Saturday 8:30 am to 5:00 pm. Must be open. Bilingual English and Spanish required. Due to the nature of this position and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: * Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. * Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs. * Initiate the application process bedside when possible. * Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. * Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress. * Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. * Records all patient information on the designated in-house screening sheet. * Document the results of the screening in the onsite tracking tool and hospital computer system. * Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. * Reviews system for available information for each outpatient account identified as self-pay. * Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. * Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. * Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. * Other Duties as assigned or required by client contract Additional Duties and Responsibilities: * Maintain a positive working relationship with the hospital staff of all levels and departments. * Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) * Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). * Keep an accurate log of accounts referred each day. * Meet specified goals and objectives as assigned by management on a regular basis. * Maintain confidentiality of account information at all times. * Maintain a neat and orderly workstation. * Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. * Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: * High School Diploma or equivalent required. * 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. * Previous customer service experience preferred. * Must have basic computer skills. Working Conditions: * Must be able to walk, sit, and stand for extended periods of time. * Dress code and other policies may be different at each healthcare facility. * Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

*About the Role* We're seeking a* Customer Service Representative* to join a high-performing team in a hybrid work environment. In this role, you'll handle inquiries related to contract administration, dealer portal access, and supply orders, while delivering exceptional customer support and building strong relationships. *Key Responsibilities* * Respond to inquiries from field representatives, dealerships, customers, and lenders. * Provide personalized support via email, phone, and chat. * Resolve customer issues using knowledge of products, services, and policies. * Address contract interpretation questions and troubleshoot portal access for auto dealers. * Generate accurate reports and collaborate with internal teams, including management. *Qualifications* * *Bilingual proficiency in English and Spanish is required.* * High school diploma or equivalent. * Minimum 2 years of customer service experience in an omni-channel contact center. * Strong multitasking skills across multiple systems; excellent typing and data entry. * Proficient in Microsoft Office and related tools. * Exceptional verbal, written, and active listening communication skills. * Ability to work Monday-Friday, 9:30 AM-6:00 PM EST in a hybrid schedule. *Additional Details* * One week of formal training followed by shadowing and ongoing support. * Flexible schedule with 3 remote days and 2 onsite days (Tuesday & Wednesday). * Casual, modern office environment with amenities including dining, fitness, and medical facilities. * Candidates must pass a typing test and call center proficiency assessment. *Pay Structure* * *0-2 years experience:* $19/hour ($21 bilingual) * *2+ years experience:* $21/hour ($23 bilingual) * *Max:* $23/hour ($25 bilingual) *Why Join?* This is an opportunity to work with a well-established organization in the automotive industry, offering a collaborative team environment and potential for long-term growth. *Job Type & Location*This is a Contract position based out of Deerfield Beach, FL. *Pay and Benefits*The pay range for this position is $19.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Deerfield Beach,FL. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Creating and managing case files using proprietary case management systems. Reviewing CT scans to ensure compliance with Mako Surgical protocol. Segmenting CT scans into 3D anatomical bone models using specialized medical imaging software Creating pre-operative surgical plans for robot-assisted total hip and knee replacements. Reviewing anatomical segmentation and surgical plans for accuracy, including landmark identification, implant sizing, and positioning. Uploading completed surgical plans to field-based representatives. Documenting all activities in accordance with department procedures and standards. Following standardized work instructions to ensure consistency and compliance. Supporting customer satisfaction by communicating clearly and providing timely updates to relevant teams. Collaborating with cross-functional teams to meet maintenance and pre-operative planning goals. Qualifications: High School Diploma or equivalent required. Minimum of 2 years of related work experience or equivalent education (Associate's degree or higher). Minimum of 3 years' experience in a healthcare, imaging, or technical production setting. Strong attention to detail with a focus on accuracy and repeatability. Ability to handle multiple tasks in a high-volume, fast-paced environment. Customer service orientation and effective communication skills. Proficiency in Microsoft Office Suite Experience with Salesforce or Materialize MIMICS Knowledge of Adobe Photoshop Radiology certifications or experience in CT, X-ray, or MRI Certification in Nursing or a related medical field Completion of a college-level anatomy course Familiarity with digital image processing or medical imaging platforms NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week; shifts are Monday through Friday, 8:30am - 5:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Responsible for effectively processing patient registrations by verifying, updating and collecting demographic and financial data for all applicable departments within the hospital. Additional Information Greet and direct patients and visitors to appropriate nursing units and departments. Obtain, verify and update all patient demographic and regulatory data, utilizing a variety of tools, software and websites. Educate patients on financial responsibility and potential solutions. Obtain signatures and distributes forms including: General Consent, Patient Rights, NoPP, IMM, COB, ABN, etc. Responsible for knowledge and accurate use and execution of policies and procedures, supporting tools, software and websites. Responsible for knowledge and accurate use of CMS guidelines including HIPAA, EMTALA, MSP, etc. Works effectively with fellow co-workers and all other hospital departments. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Commits to recognize and respect cultural diversity for all customers (internal and external). Meets performance standards established by leadership, including but not limited to registration quality, point of service collections, confidentiality and customer service. Performs other duties as assigned. Excellent customer service and communication skills Ability to discuss and collect patient financial responsibility Ability to work within various environments including: Emergency Dept, Central Reg, Bedside Reg, etc. Ability to work independently, prioritize and multi-task Medical terminology and/or insurance knowledge Bilingual; Spanish-speaking preferred. EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER: Education: High School Diploma or Equivalent Required Experience: 1-2 years of relevant experience preferred Software/Hardware: Microsoft Office and/or Medical Systems (e.g., Meditech) What Should I Know About Hialeah Hospital? Our 378-bed acute care hospital opened in 1951 to serve the Hialeah, Florida community. Our team is committed to honoring the trust that our patients place in us by providing compassionate, safe, high-quality care in the right place, and at the right time. Hialeah Hospital has been honored to receive a number of awards and designations for our superior health care services, including: Cardiac American Heart Association Get with the Guidelines - Heart Failure Gold Plus Award, 2018 American Heart Association Get with the Guidelines - Target Stroke Gold Plus Award, 2018 Bariatric American College of Surgeons/American Society for Metabolic and Bariatric Surgery - MBSAQIP Accredited Center BCBS â€" Blue Distinction Specialty Care Bariatric Surgery, January 2018 Neurology Advanced Primary Stroke Center Re-accreditation, April 2018 Women's Services American College of Radiology granted Stereotactic Breast Biopsy Re-accreditation, March 2016 Hyperbaric Unit Healogics Center of Distinction Award, 2017 Laboratory Services/Blood Bank Certificate of Accreditation from College of American Pathologist

At Claremedica, exceptional is the standard. Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we're working together to help seniors live happier, healthier, fuller lives. That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees' growth and wellness and where their full potential and value are realized. At Claremedica, we're excited about great people like you. We're even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities. Opportunity awaits - welcome to Claremedica. ESSENTIAL FUNCTIONS The Access Community Benefits Coordinator plays a critical role in supporting patients by connecting them with essential social service programs that enhance their overall well-being and access to care. As a key liaison between patients and available community resources, the coordinator is responsible for: Program Navigation & Assistance: Assisting patients in accessing and applying for a wide range of government and community benefit programs, including: Medicaid through the Department of Children and Families (DCF) Medicare Savings Programs SNAP (Food Stamps) Lifeline Government Phone Assistance Long-Term Care Waiver Medicaid LIHEAP (Low-Income Home Energy Assistance Program) Disabled Parking Permit Applications Special Transportation Services (STS) Section 8 Housing Assistance Patient Advocacy: Acting as an advocate to help patients understand their eligibility, complete applications, and follow up on the status of services. Community Resource Navigation: Maintaining up-to-date knowledge of available programs, application processes, and eligibility requirements to provide accurate guidance and support. Collaboration & Communication: Working closely with center administrator, marketing sales team, and external agencies to ensure coordinated support for patients' social and health-related needs. Documentation & Reporting: Accurately documenting assistance provided and maintaining compliance with organizational and regulatory requirements. The Access Community Benefits Coordinator serves as a compassionate and knowledgeable resource, ensuring that patients are empowered to access the full spectrum of benefits available to them for improved quality of life and health outcomes. DUTIES AND RESPONSIBILITIES The Access Community Benefits Coordinator is responsible for ensuring eligible members receive timely and effective support in accessing public assistance programs and are fully engaged with Claremedica's Access services. Key duties and responsibilities include: Medicaid Recertifications: Assist patients with DCF Medicaid redeterminations and recertifications, ensuring documentation is submitted on time to avoid lapses in coverage. Eligibility Screening: Conduct thorough screenings of all members for Medicaid eligibility and Dual Eligibility (Medicare & Medicaid) to maximize benefit access and improve health outcomes. Dual Member Growth: Strategically identify and support eligible patients to increase the number of Dual Eligible members at each center, contributing to overall center performance metrics. New Member Orientations: Conduct comprehensive new member orientations to educate patients about available benefits, services, and how to access them through Claremedica's Access program. Lead Generation & Outreach: Consistently generate a minimum of 10 qualified Access leads per month, referring patients to the appropriate sales or enrollment teams for PCP Changes or Plan Changes - New Sales. Access Engagement Rate: Ensure 90% of members per center are engaged and seen by an Access Representative, tracking contact efforts and outcomes to maintain a high level of program participation. Application Assistance: Provide direct support with applications for programs such as SNAP, LIHEAP, Lifeline, LTC Waiver, STS, and other community-based services. Documentation & Reporting: Maintain accurate records of all interactions, applications, and outcomes in internal systems and databases in compliance with organizational protocols. Team Collaboration: Partner with clinical teams, care managers, and community outreach staff to coordinate services and ensure patients receive holistic, wraparound support. Documentation in EHR: Accurately document all daily member appointments, interactions, and services provided in the Electronic Health Record (EHR) system to support performance tracking. The coordinator plays a key role in reducing social barriers to care and enhancing patient satisfaction by connecting members with the support they need to live healthier, more stable lives. Collaboration with Other Departments: Centers/Center Admins: Medical Assistant Center Operations & Sales Team: Welcome & Patient Engagement WORKING CONDITIONS General office working conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals. FREQUENCY FACTOR TABLE FUNCTION FREQUENCY Walking and standing Less than 25% Sitting More than 75% Physical Hand and Finger Dexterity (office equip. typewriter, computer) More than 75% Close vision the ability to adjust Focus (typewriter and/or computer) More than 75% Talking and Hearing More than 50% Lifting less than 10 pounds Seldom Lifting 10-30 pounds Seldom WORK ENVIRONMENT Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TRAVEL Local travel between care centers may be required for coverage. SAFETY HAZARD OF THE JOB Minimal Hazards Qualifications QUALIFICATIONS/REQUIREMENTS Experience with DCF Medicaid & SNAP, Social Security SSA - Supplemental Security Income SSI, Retirement, Disability and Medicare, Section 8 Housing, LIHEAP, STS and additional Community Social Programs. Customer Services Skills Data Entry and Experience with MS/Office (Word, Excel & Outlook) required. Advanced analytics reporting via Excel. English, Spanish and Creole speakers a plus. Demonstrable ability to communicate, build trust and rapport with clients on the phone. Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail.

Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services. Process orders, track shipments, and manage customer accounts to ensure satisfaction. Coordinate with internal teams to ensure timely and accurate delivery of services. Maintain detailed records of customer interactions and transactions. Provide clients with regular updates on service status and any changes to their orders. Qualifications: Associate degree or equivalent experience in customer service or a related field. 2-4 years of experience in customer service within the aerospace industry. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite.

We are hosting an on-site interview day in Boynton Beach, FL on Wednesday, January 28! Please apply to this position if you are interested in being considered for Access Center Opportunities with NYU Langone Health in Florida. A Recruiter will then reach out to confirm interest and schedule your interview time. We are hiring for full time Patient Scheduling positions, Monday - Friday, fully on-site, based in Boynton Beach, FL. Position Summary: We have an exciting opportunity to join our team as a Access Center Representative I. In this role, the successful candidate will act as the first "welcome" for the caller on behalf of the NYU Faculty Group Practice (FGP) physician practices. They will schedule patient appointments and field inquiries, concerns, and requests via inbound calls. The representative will instill loyalty and confidence by anticipating patient needs, displaying genuine interest, and providing accurate and efficient service to all patient and customer callers. As appropriate, the position will elicit patient information and follow established protocols to schedule patient appointments for specialized services. They will ensure that patient needs are met and promote the optimal Patient Experience. The Access Center Representative will establish and maintain effective relationships with patients and callers via active listening, empathy, rapport, courtesy, and professionalism. Job Responsibilities: Respond to multi-channel inquiries from patients, physicians, employees, and other callers regarding appointments, referrals, provider messages, and services within the Patient Access Center in accordance with established NYU FGP guidelines. Utilize physician protocols to schedule appointments for NYU FGP specialties and meet established Patient Access Center performance goals. Research providers and practices throughout the NYULH network to best meet the patient's needs. Manage conversations with a high level of sensitivity and use good judgment when determining and documenting appropriate disposition. Utilize NYU FGP Healthcare systems, Access Center applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc. During all interactions, display characteristics of inquiry, empathy, courtesy, and respect. Adhere to Patient Access Center call metrics and goals as outlined. Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes. Proactively keep up to date on all communications. Participate in multidisciplinary quality and service improvement teams as appropriate. Demonstrate regular, consistent, and punctual attendance. Adhere to Patient Access Center policies and procedures. Serve as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH mission, vision, and values and promoting excellence in the patient experience during every encounter. Drive consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off). Greet patients warmly and professionally, stating name and role, and clearly communicate each step of the care/interaction as appropriate. Work collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries, whether in person, by phone, or via electronic messaging. Proactively anticipate patient needs and participate in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalate to leadership as appropriate. Share ideas or any observed areas of opportunity to improve patient experience and patient access with appropriate leadership (i.e., ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.). Partner with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Take a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: To qualify, you must have a high school diploma or equivalent, plus 6 months+ of Contact Center or Customer Service-related experience or an equivalent combination of education and experience. Preferred Qualifications: Experience working within an access/contact center, hospital, clinic, or medical office scheduling environment is highly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal."

The Gig: The Accessibility Specialist will understand, coordinate, and communicate special requests and/or assistance requested by our Sailors. As an Accessibility Specialist you'll gather details, and pertinent information, from Sailors on what specific needs/requests they may have in order to facilitate all accommodations and medical requests for Sailors voyaging with Virgin Voyages (VV). This role will work with internal teams to explore and approve these accommodation requests while also delivering on our Sailor experience. The Accessibility Specialist will provide direct support to Sailors and have direct communication via phone or emails and work alongside the back office departments, and shipboard teams, to deliver on our brand promise in preparing a Sailor for their voyage. The Accessibility Specialist will be the point of contact for all ships, legal, medical, and terminal operations, and any other areas of operations needed to ensure a safe and seamless experience for our Sailors. This gig is based at VVHQ - our swanky Virgin Voyages Head Office in Plantation, FL where we follow a hybrid work environment. We can't wait to 'sea' you in person during our Collaboration Days, Tuesdays, Wednesdays, and Thursdays, while you enjoy Mondays and Fridays' as remote days. What You'll Be Up To: ● First point of contact for all Sailor Accessibility and Medical inquiries. ●Works closely with all back office departments to coordinate responses to pre-cruise. Sailor inquiries in line with the most current company policy ● Evaluate individual Sailor or First Mate situations and escalate to Senior Leadership and authorize relevant forms of heroic recovery pre-cruise, during, and post-cruise. ● Identify and troubleshoot any system or phone issues, and if necessary contact appropriate technical support ●Conduct detailed research on bookings as needed utilizing Salesforce, Seaware, MXP, RingCentral, and other internal systems as needed ●Communicate effectively with leaders, peers, co-workers, and internal/external contact through both oral and written skills ● Provide support with training curriculum preparation and presentation as required Maintain CRM regarding the nature of issues and concerns and detailed records of all cruise credits, shipboard credits, and refunds for Sailors with Accessibility and Medical Requests ● Performs follow-up and resolution of problems and reports back to Senior Leadership as needed ●Lead the development and enhancement of our accessibility process to optimize procedures and Sailor experience. SuperPowers Required: ● Cruise industry experience is strongly preferred. ● Prior experience in exploring and approving disability-related accommodations. ● Nursing or paramedic experience is also preferred. ● Bachelor's degree ● Proficient in all Google Suite applications, such as Gmail, Sheets, Documents, Slides, Videoconferencing platforms, and other web-based applications. ● Knowledge of clinical applications of shipboard electronic health records preferred ● Experience in working with electronic health records and health systems is preferred. ● Expert-level writing and skills. ● Strong organizational skills with the ability to manage multiple and competing priorities. ● Ability to thrive in a fast-paced environment while prioritizing workloads. ● Excellent interpersonal skills and the ability to work with various teams. ● Analytical and logistics skills. ● Strong verbal and written communication skills required. ● Must have a professional attitude, presentation, and attire. ● Self-starter with the ability to focus on and achieve the company's needs. ● Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. ● Written Communication: Writes, informatively, and effectively. ● Diversity: Shows respect and sensitivity for cultural differences. ● Ethics: Treats people with respect. Keeps commitments, inspires the trust of others, and works with integrity and ethics. Upholds organizational values. ● Organizational Support: Follow policies and procedures. Completes administrative tasks correctly and on time. ● Possesses confident telephone skills and etiquette. ● Ability to use and learn standard software applications and in-house reservation systems. ● Accurately input and access data. ● Must be able to prioritize, organize, and follow up in a timely manner. What Matters to Us: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won't be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self. Virgin Voyages is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Virgin Voyages via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Virgin Voyages HR/Recruitment will be deemed the sole property of Virgin Voyages. No fee will be paid in the event the candidate is hired by Virgin Voyages as a result of the referral or through other means.

The Gig: The Accessibility Specialist will understand, coordinate, and communicate special requests and/or assistance requested by our Sailors. As an Accessibility Specialist you'll gather details, and pertinent information, from Sailors on what specific needs/requests they may have in order to facilitate all accommodations and medical requests for Sailors voyaging with Virgin Voyages (VV). This role will work with internal teams to explore and approve these accommodation requests while also delivering on our Sailor experience. The Accessibility Specialist will provide direct support to Sailors and have direct communication via phone or emails and work alongside the back office departments, and shipboard teams, to deliver on our brand promise in preparing a Sailor for their voyage. The Accessibility Specialist will be the point of contact for all ships, legal, medical, and terminal operations, and any other areas of operations needed to ensure a safe and seamless experience for our Sailors. This gig is based at VVHQ - our swanky Virgin Voyages Head Office in Plantation, FL where we follow a hybrid work environment. We can't wait to 'sea' you in person during our Collaboration Days, Tuesdays, Wednesdays, and Thursdays, while you enjoy Mondays and Fridays' as remote days. What You'll Be Up To: ● First point of contact for all Sailor Accessibility and Medical inquiries. ●Works closely with all back office departments to coordinate responses to pre-cruise. Sailor inquiries in line with the most current company policy ● Evaluate individual Sailor or First Mate situations and escalate to Senior Leadership and authorize relevant forms of heroic recovery pre-cruise, during, and post-cruise. ● Identify and troubleshoot any system or phone issues, and if necessary contact appropriate technical support ●Conduct detailed research on bookings as needed utilizing Salesforce, Seaware, MXP, RingCentral, and other internal systems as needed ●Communicate effectively with leaders, peers, co-workers, and internal/external contact through both oral and written skills ● Provide support with training curriculum preparation and presentation as required Maintain CRM regarding the nature of issues and concerns and detailed records of all cruise credits, shipboard credits, and refunds for Sailors with Accessibility and Medical Requests ● Performs follow-up and resolution of problems and reports back to Senior Leadership as needed ●Lead the development and enhancement of our accessibility process to optimize procedures and Sailor experience. SuperPowers Required: ● Cruise industry experience is strongly preferred. ● Prior experience in exploring and approving disability-related accommodations. ● Nursing or paramedic experience is also preferred. ● Bachelor's degree ● Proficient in all Google Suite applications, such as Gmail, Sheets, Documents, Slides, Videoconferencing platforms, and other web-based applications. ● Knowledge of clinical applications of shipboard electronic health records preferred ● Experience in working with electronic health records and health systems is preferred. ● Expert-level writing and skills. ● Strong organizational skills with the ability to manage multiple and competing priorities. ● Ability to thrive in a fast-paced environment while prioritizing workloads. ● Excellent interpersonal skills and the ability to work with various teams. ● Analytical and logistics skills. ● Strong verbal and written communication skills required. ● Must have a professional attitude, presentation, and attire. ● Self-starter with the ability to focus on and achieve the company's needs. ● Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. ● Written Communication: Writes, informatively, and effectively. ● Diversity: Shows respect and sensitivity for cultural differences. ● Ethics: Treats people with respect. Keeps commitments, inspires the trust of others, and works with integrity and ethics. Upholds organizational values. ● Organizational Support: Follow policies and procedures. Completes administrative tasks correctly and on time. ● Possesses confident telephone skills and etiquette. ● Ability to use and learn standard software applications and in-house reservation systems. ● Accurately input and access data. ● Must be able to prioritize, organize, and follow up in a timely manner. What Matters to Us: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won't be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self. Virgin Voyages is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Virgin Voyages via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Virgin Voyages HR/Recruitment will be deemed the sole property of Virgin Voyages. No fee will be paid in the event the candidate is hired by Virgin Voyages as a result of the referral or through other means.

Delivers quality Customer Service from initial request for service until completion of end product Adheres to client protocols and jurisdictional regulations including appropriate documentation of same Ensures all referrals have been entered and cases created accurately Schedules exams with physician offices and enters date and times through office operating system Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary Prepares and sends exam notification letters, cancellation letters, no show letters daily When required, responsible for initiating and follow up of prompt pre-payment to providers Coordinates ancillary services such as transportation/translation as requested, following customer protocol Performs appointment reminder calls and appointment follow up calls as necessary Contacts appropriate agencies or persons for the purpose of verifying information Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols Ability to efficiently and accurately manage high volume of emails in a timely manner Communicates immediately with Supervisor with regard to any client concerns Operates company software and equipment Enters data by inputting alphabetic and numeric information into system via keyboard Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail Communicates using correct English, spelling, grammar, and punctuation Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines Proficiency with imaging/scanning documents Maintains confidentiality and discretion as a general rule Works effectively as a team contributor on all assignments Interacts professionally with other employees as well as clients Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics Understands current URAC standards as appropriate to job functions

My Health Onsite operates onsite and near-site health and wellness centers. We deliver advanced personalized work-site healthcare solutions to employers that enhance patient engagement while proactively improving health outcomes. Our medical team takes time to build strong relationships. No one is rushed in and out, and no one is a "number." Patients may access a range of medical services including x-ray, an onsite pharmacy, wellness services, treatment for acute illnesses and chronic conditions. Our programs go beyond caring for the sick and injured - we make prevention our number one goal. Schedule: Monday: 8am-6pm, Tuesday: 7am-5pm, Wednesday: 8am-4pm, Thursday: 10am-7pm, Friday: 8am-4pm Essential Responsibilities: Cheerfully greet and check in patients Maintain patient confidence and ensure confidentiality of patient care information Coordination and tracking release and request for patient medical records Coordination and tracking of patient referrals to outside imaging and medical providers Review daily and weekly patient schedules for accurate appointment times and providers Prepare correspondence between medical providers and patients Provide information and assistance to patients Perform general office duties such as scheduling appointments, answering phone, scanning and faxing Minimum Qualifications: High School Diploma Prior experience in medical setting and with an EMR Working knowledge of medical terminology Excellent customer service skills Strong knowledge of computer systems including Microsoft Outlook, Word and Excel Ability to effectively communicate with staff and patients using excellent written and verbal skills Friendly personality and ability to work well as a team member Benefits: Medical, Dental & Vision Insurance 401k with Company Match Generous Paid Time Off & Holidays My Health Onsite is an equal opportunity employer and a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.

* Perform daily abstraction of Trauma cases into the Trauma registry database. * Reviews Trauma admission records for identification of population. * Analyzes all records for quality assurance trauma standards recommended by governing bodies and as stipulated by regulatory group. * Performs the abstraction, coding utilizing the ICD and AIS coding required and application of all trauma data points in the registry taken primarily from inpatient trauma cases but to also include facility criteria. Must have: ATS trauma registry course completion, AIS 2015 course completion, ICD-10 trauma course completion or refresher course within the last 5 years, Pennsylvania trauma registry experience Prefer IQVIA experience, 3M coding experience,

Overview of the role The Insurance Verification Specialist (IVS) is responsible for verifying insurance coverage and obtaining necessary authorizations for patients requiring Continuous Glucose Monitoring (CGM) equipment. This role involves high-volume communication with insurance companies, patients, and healthcare providers to ensure seamless processing and approval of insurance claims. Essential Duties and Responsibilities Insurance Verification o Verify patient insurance coverage and benefits for CGM equipment. o Obtain pre-authorizations and pre-certifications as required by insurance providers. Documentation o Ensure all required documentation is complete and accurate for insurance claims submission. o Maintain detailed records of insurance verification and authorization processes. Communication o Make 30+ outgoing calls per day to insurance companies, patients, and healthcare providers. o Provide patients with updates regarding their insurance status and required documentation. Administrative Duties o Perform advanced administrative tasks including data entry and documentation follow-up. o Supply regular productivity reports to management. Collaboration o Partner with team members to support related accounts and streamline verification processes. o Work with e-prescribe and CRM platforms such as Brightree and Salesforce. Other duties as assigned. Requirements What'll You'll Bring Ideal candidate has a basic knowledge of CGM equipment and DME (Durable Medical Equipment) sales processing. medical terminology, an energetic, optimistic demeanor, and a “can do/will do” attitude! · Excellent verbal and written communication skills. · Professional telephone etiquette and the ability to build relationships with patients and providers. · Urgency, professionalism, and empathy in dealing with patients and busy medical professionals. · Proficient in Microsoft Office and data entry. · Experience with CRM platforms (Brightree, Salesforce) preferred. · Attention to detail and accuracy in documentation. · Ability to work independently with little supervision. · High school diploma or medical vocational/technical school graduate equivalent. · Previous experience in medical office settings or DME sales processing preferred. · Experience in high-volume call activity and medical documentation chasing. Why Quest Health Solutions, LLC We recognize our people drive everything we accomplish, and as such, we are dedicated to investing in our employees by fostering a culture of continuous learning, growth, and excellence. Our team works hard, and we recognize the importance of taking care of ourselves. We offer a comprehensive suite of benefit offerings to support the health, well-being, and financial health of our employees and their families. Our robust benefits package underscores our commitment to our people, our most important asset. Quest Health Solutions seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Benefits · Medical, Dental, and Vision Insurance · Life Insurance coverage · Paid time off and Holiday Pay · 401K with company match option · Growth opportunities

About the Role The Patient Access Representative/Surgery Scheduler position is responsible for receiving patients in a kind and caring manner and to ensure that the day-to-day operations of the front office are completed. MAJOR DUTIES AND RESPONSIBILITIES: Patient Access Representative • Checking patients in and out • Answering the phone to address patient inquiries and scheduling appointments • Documenting insurance information, personal information, payment methods and other important patient information • Updating patient files and appointment information accurately • Communicating information and important details to other medical care staff • Contacting insurance companies regarding coverage, preapprovals, billing and other issues • Processing payments from patients and handling billing issues between patients and insurance companies • Managing various types of paperwork and other clerical duties Surgery Scheduler • Exhibit excellent customer service internally and with patients and other external customers. • Schedule surgery at the appropriate facility. • Schedule coordinated surgeries with other physicians' offices as needed. • Order special surgical equipment, when necessary. • Communicate with Hospital Coordinator in regard to add-on cases, cancels or reschedules to ensure accuracy. • Schedule all surgical cases. • Enter all scheduled surgeries into the computer and update as necessary. • Monitor surgery schedule to maintain a consistent, efficient flow to avoid physician down time. • Forward to precert all outpatient and inpatient cases with patient's insurance company. • Obtain medical clearances for scheduled surgeries if needed. • Communicate all surgical instructions to patient via patient portal, letter, or phone call. • Send all surgical orders to surgical facility. • Other duties as assigned. JOB REQUIRMENTS: • Education o High School Graduate or GED equivalent o Organizational skills training preferred o Computer courses preferred o Organizational Skills Training preferred • Experience o 2 years previous experience in medical office setting preferred\ o 2-3 years experience working in a business office o 2-3 year supervisory experience o Previous experience with multi-phone lines Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before individuals or groups of people. Mathematical Skills Ability to calculate basic figures and amounts. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of basic computer software. Other Skills and Abilities • Requires great attention to detail and organization • Ability to develop and maintain effective relationship with physicians, staff, leadership and external entities. • Proficiency in Microsoft Office software, CAQH, various verification sites • Reliability, ability to multi-task and provide high-level problem solving skills • Ability to maintain strict confidentiality • Plan, coordinate, implement services to support the medical providers • Ability to work independently • Ability to work under pressure Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, approximately 8 hours per workday. Occasional evening and weekend work may be required as job duties demand. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK - PRN ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.