Patient Care Coordinator
Patient access representative job in Aurora, CO
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Patient Care Coordinator is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions.
Hours: Monday - Friday, 6:30AM - 3:30PM
Location: 1421 S Potomac St, Aurora CO
Primary Responsibilities:
Applies knowledge/skills to a range of moderately complex activities
Demonstrates great depth of knowledge/skills in own function
Sometimes acts as a technical resource to others in own function
Proactively identifies solutions to non-standard requests
Solves moderately complex problems on own
Works with team to solve complex problems
Plans, prioritizes, organizes and completes work to meet established objectives
May coordinate work of other team members
May act as a resource for others
May coordinate others' activities
Extensive work experience within own function
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
2+ years of experience in a clinical setting or medical office
1+ years of experience in an office setting
Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications:
Bilingual (English and Spanish)
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline:
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyProject Finance Counsel, Renewable Energy Growth
Patient access representative job in Denver, CO
A renewable energy firm in Denver seeks a Project Finance-focused Attorney with 5+ years of experience in project finance and renewable energy. This role involves managing finance transactions, collaborating with teams, and engaging in regulatory initiatives. Ideal candidates will hold a J.D., demonstrate strong analytical skills, and have a solid background in tax equity. This position offers significant growth potential within a collaborative legal environment dedicated to promoting renewable energy infrastructure.
#J-18808-Ljbffr
Unit Care Coordinator (Licensed Practical Nurse/LPN)
Patient access representative job in Littleton, CO
The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Attended an accredited LPN program
Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment.
One (1) year geriatric nursing experience preferred
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Advanced knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
Chart appropriately, accurately, and in a timely manner
Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
Accurately prepare and administer medication as ordered by a physician
Respond in a leadership capacity to emergency situations related to patient and staff safety
Coordinate patient care plans and services with RN
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
Patient Care Coordinator - OnPoint Pediatrics at Highlands Ranch
Patient access representative job in Highlands Ranch, CO
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at OnPoint Pediatrics at Highlands Ranch! Come join a great group of medical professionals as our network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.
Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.
About the Role:
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager.
Responsibilities:
Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
Verify medical insurance coverage and assist patients with billing questions and payment processing.
Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.
Skills:
The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
Proficiency in using computer systems and electronic health record (EHR) software.
Strong communication skills, both verbal and written, with excellent telephone etiquette.
Preferred Qualifications:
Experience working in a primary care or outpatient clinic setting.
Familiarity with healthcare compliance standards such as HIPAA.
Certification in medical office administration or patient coordination.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Knowledge of medical insurance processes, patient billing, and appointment scheduling.
Proven experience in healthcare registration or front desk operations within a medical or clinical environment.
Supervisor Responsibilities: This position has no supervisory responsibilities
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
BENEFITS OFFERED
• Health insurance plan options for you and your dependents• Dental, and Vision, for you and your qualified dependents• Company Paid life insurance• Voluntary options for short-term disability, and long-term disability coverage• AFLAC Plans• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Applicants can redact age information from requested transcripts.
Compensation details: 20-24 Hourly Wage
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Easy ApplyPatient Access Representative
Patient access representative job in Lakewood, CO
**Job Summary and Responsibilities** As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
+ Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
+ Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
+ Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
+ Serve as a mentor to new associates and assist in new employee orientation.
**Job Requirements**
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
+ Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
+ Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
+ High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
**Where You'll Work**
At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
**Pay Range**
$18.00 - $25.95 /hour
We are an equal opportunity employer.
Patient Services Coordinator-LPN, Home Health
Patient access representative job in Denver, CO
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$49,900 - $67,400 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 04-09-2026
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Member Scheduling Specialist Level 1
Patient access representative job in Englewood, CO
Job DescriptionDescription:
Member Scheduler Specialist
VuePoint Diagnostics is seeking individuals who truly care about serving others and creating authentic connections with every call. The primary responsibility of this role is to place outbound calls to members identified by the system to schedule them for services available to them at no cost. This colleague will consistently demonstrate hospitality and empathy while efficiently and effectively interacting with members.
The Member Scheduler Specialist reports to the Health Screening Call Center Manager.
Colleagues who are successful in this role typically:
Work well with minimal supervision and consistently achieve results.
Finds joy interacting with people of all life experiences, cultures and ethnicities
Are skilled at building connections and trust over the phone.
Resilience to maintain a positive attitude when handling objections or rejections.
Communicate persuasively to overcome common misperceptions about this service.
Thrive in a structured environment with clear procedures and expectations.
Use technology platforms to accurately document interactions.
Key Responsibilities:
Make outbound calls to existing or potential members using VuePoint's system-generated lists.
Verify Patient Information: Collect and confirm accurate patient information during the scheduling process.
Compliance and Documentation: Adhere to all privacy and confidentiality regulations, maintaining patient confidentiality while handling and protecting sensitive information. Complete necessary documentation related to scheduling activities accurately and efficiently.
Customer Service: Show courtesy and respect in all situations, ensuring a positive customer experience. Collaborate with other Member Scheduling Specialists and Field Technicians to ensure customer needs are met.
Clearly explain the value and process of our in-home screening services to encourage member participation.
Demonstrate adherence to all VuePoint Diagnostics scripts, policies, procedures and compliance guidelines.
Requirements:
Qualifications and Skills:
The ability to speak with members in a relatable style influences them to clearly understand and feel confident about the services we offer.
Minimum 2+ years' experience in a customer service role required
Minimum 1+ years' experience in a call center environment preferred
High school diploma or equivalent required
Previous experience in customer service, outbound calling, telemarketing, or sales.
Ability to ensure confidentiality of all members and other relevant information under HIPAA Guidelines.
Proven ability to meet performance targets in a structured environment.
Proven ability to persevere and self-direct throughout the workday.
Follow processes accurately and document precise records.
Proficient with Microsoft Outlook, Teams, Word, and Excel; able to quickly learn scheduling processes and documentation tools.
Must be able to perform all essential job functions with or without reasonable accommodations
Bilingual (Spanish) is plus.
Patient Access Coordinator
Patient access representative job in Lone Tree, CO
Job Description
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit ***************
Location Address: 10290 RidgeGate Circle, Lone Tree, CO 80124
Department: Administration
Work Schedule: Primarily Monday through Friday and will rotate weekends and holidays with other staff members.
What We Offer Our Team Members:
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.
What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.
Scan insurance cards, picture identification, and prior medical records.
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.
Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.
Monitor the correspondence dashboard in Athena (Return mail).
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.
Protect confidential information and patient medical records.
Answer phone calls, take messages, and forward based on urgency.
Contact patients missing “New Patient” paperwork, two days prior to their appointment.
Mail patient information and education materials.
Monitor faxes and distribute to appropriate staff/departments.
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
Ensure the building is locked and secured at close of business.
Other duties as assigned.
What You Bring:
High School Diploma or GED required.
1+ year administrative experience required.
Previous experience in reproductive medicine or Women's health is preferred.
Prior experience with Athena preferred.
Ability to work weekends, evenings, and holidays, on a rotating basis.
Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).
CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
This is primarily a Monday through Friday position and will rotate weekends and holidays with other staff members. Start time hours will vary starting between 6:30am to 8am based on which administrative desk they are working at for that day and end time will be 8 hours from start time.
This is a full time, benefitted position, working 40 hrs/week.
Patient Financial Advocate
Patient access representative job in Denver, CO
M-F 8-4:30, Located at the St Joseph Cancer Center
You.
You bring your body, mind, heart and spirit to your work as a Patient Financial Specialist.
Your attention to detail is tangible: you take pride in your work. You have a passion for assisting others navigate various public benefit programs.
You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
Us.
Saint Joseph Hospital is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 365-bed facility is one of the top-ranked hospitals in Denver, and has been awarded the highest national recognition possible for nursing excellence - Magnet designation - by the ANCC. We are proud to extend the mission of SCL Health by providing care for the poor, the vulnerable, our communities and each other. Our deep community roots date back to 1873, making us one of the oldest hospitals in Colorado.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
We.
Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity.
We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing.
We're proud of what we know, which includes how much there is to learn.
Your day.
As a Patient Financial Specialist, you need to know how to:
Meet with patients and screen for potential Medicaid/State Public Benefit eligibility according to state based guidelines. Complete and submit appropriate applications to Department of Human Services or MA Site as applicable. Follow up through determination.
Educate patients about the Affordable Care Act, including potential eligibility during both open enrollment and in the situation of a life qualifying events. Explain qualified health plans, essential health benefits, differences in plan affordability, premium tax credits, and cost sharing. Assist individuals navigating through the web based State or Federal Marketplace.
Meet with patients to review and process financial assistance applications. Ensure completeness, verify supporting documentation, run credit reports and determine eligibility.
Provide procedure Price Quotes to patients. Assist uninsured expectant mothers who are ineligible for public benefits to sign up for SCL Health's Uninsured Maternity Program. Assist patients with Prescription Reimbursement programs.
Provide patients with an Explanation of Benefits and answer questions related to coverage and billing. Complete Point of Service Collections of co-pays, deductibles, and deposits. Arrange payment plans and process contract payments in Wells Fargo system and Epic.
Your experience.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School Diploma or equivalent
Current Certified Application Counselor (CAC) and Certified Application Assistant Site (CAAS) certifications
Minimum of one (1) year of experience in hospital site financial counseling, hospital/medical office, medical insurance and/or customer service
Demonstrated understanding of state and federal programs available
Demonstrated knowledge of Medicaid, Medicare, SSDI, and SSI qualification
Demonstrated knowledge and understanding of the 501r regulation
Demonstrated knowledge of Connect for Health Colorado programs and the ability to maintain certification
Preferred:
Previous Certified Application Counselor training (CAC) - State and/or Federal
At least two (2) years of experience in hospital site financial counseling, hospital/medical office, medical insurance and/or customer service
Bilingual proficiency in English and Spanish
Your next move.
Now that you know more about being a Patient Financial Specialist on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.
Auto-ApplyBilling & Patient Services Coordinator - Psychiatric Medical Team
Patient access representative job in Lakewood, CO
Behavioral Health Connections
Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a mission to positively impact individuals and families through compassionate, and client-centered care. Our mission is to deliver personalized care that uplifts our clients and builds supportive connections in communities. Through community based or
in-home services, and digital solutions as needed, we meet clients where they are-both physically and emotionally-to provide the right support at the right time. Serving communities across Colorado, we deliver equitable and creative “one-stop” behavioral health services-providing in-home mental health and substance use treatment, crisis stabilization, early childhood support, intensive outpatient programs, assertive community treatment, medication management, wrap around support and more. We believe care should meet people where they are, both physically and emotionally. Our approach is rooted in understanding, respect, innovation, and community collaboration.
Our vision is to empower individuals and families with complex needs, helping them overcome challenges, build essential skills, and access the resources necessary to achieve long-term well-being. We offer a wide range of services, including step-down care from inpatient hospitalization for youth and adults, comprehensive support for children and families, and specialized treatment for adults facing depression, trauma, substance use, and other mental health needs.
Our programming includes intensive care management supports for families and adults, Crisis Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed with serious mental illness, Child First for young children and caregivers, integrated co-occurring Intensive Outpatient treatment, individual and family therapy, medication management (including MAT), peer support, supported employment/housing, and holistic recovery services for mental health and substance use disorders.
Why Work With Paragon
Statewide Reach - Deliver care where it's needed most. We're not region-limited-serve communities across Colorado, including rural and frontier areas with limited access to care.
Flexibility & Work-Life Balance - Own your schedule. Partner with families to set visit times that work for them (and you), so you can enjoy Colorado's trails, slopes, and sunshine during off-peak hours.
Clinical Leadership & Support - Clinicians lead here. Our executive team includes licensed providers who shape business decisions with a care-first lens. We provide licensure supervision and regular consultation to support your growth as a clinician.
Comprehensive, Company-Paid Benefits - We cover health, dental, vision, short- and long-term disability, and life insurance-company-paid-so there are no premium deductions from your paycheck. Keep your full salary and your peace of mind.
Career Growth Opportunities - Grow with us. Explore new modalities and specializations and advance into leadership as we expand statewide.
Position Summary
The Billing & Patient Services Coordinator supports ParagonBHC's psychiatric medical team by managing patient communication, medical scheduling, insurance verification, and billing coordination. This position plays a key role in ensuring that psychiatric services-including medication management, psychiatric evaluations, and follow-up visits-are processed efficiently and in full compliance with regulatory and confidentiality standards.
The ideal candidate will demonstrate strong attention to detail, professionalism in patient interactions, and the ability to navigate complex insurance and billing processes in a behavioral health setting.
Key Responsibilities
1. Front Office & Communication Management
Manage mail, phones, faxes, and the contact email inbox, ensuring prompt and professional communication with patients, providers, pharmacies, and insurance representatives.
Greet and assist patients for psychiatric appointments, ensuring a compassionate and efficient front-desk experience.
Schedule and confirm appointments for psychiatric prescribers, coordinate follow-ups, and handle cancellations or reschedules.
Respond to patient inquiries related to medication management, appointment logistics, and insurance coverage.
Maintain strict confidentiality in all communications and patient interactions in accordance with HIPAA and mental health privacy regulations.
2. Billing & Financial Coordination
Gather invoicing data for psychiatric services and prepare reports for review by the billing and finance teams.
Complete weekly billing tasks and assist with reconciliation to ensure accuracy in psychiatric service charges and claims submissions.
Perform daily insurance verification for all scheduled medical and psychiatric clients, ensuring active coverage and authorization when required.
Conduct monthly “Do Not Bill” follow-ups to resolve issues and prevent billing errors.
Collect and process co-pays, sliding fee payments, and other patient balances related to psychiatric appointments or medication management.
Coordinate Medicaid Fraud Screening and ensure provider credentialing compliance for prescribers and medical staff.
3. Patient & Record Management
Support patients with billing, payment, or insurance questions related to psychiatric and medication services.
Manage patient record requests and ensure all disclosures meet HIPAA and behavioral health confidentiality standards.
Maintain accurate and organized medical and billing files, including psychiatric documentation, prescriptions, and insurance authorizations.
Complete and submit Prior Authorization Requests for psychiatric medications and services as directed by the medical team.
Collaborate closely with prescribers, nurses, and administrative staff to ensure coordinated and efficient patient care.
4. Systems, Data, & Reporting
Maintain accurate data in EHR and billing systems to support compliance, audits, and reporting.
Enter and update insurance, demographic, and billing information promptly and accurately.
Identify areas for process improvement related to billing, scheduling, and documentation flow within the psychiatric medical team.
Support preparation of reports related to productivity, authorizations, and financial trends.
Qualifications
Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Healthcare Administration, or related field preferred.
Experience:
Minimum 2 years of experience in a medical or behavioral health office setting, preferably in psychiatry or mental health.
Knowledge of Medicaid and commercial insurance billing, psychiatric medication prior authorization processes, and provider credentialing requirements.
Familiarity with EHR systems, PARS, or similar patient billing software.
Strong organizational, communication, and multitasking skills.
Commitment to confidentiality, accuracy, and customer service excellence.
Experience working in behavioral health or community health settings.
Knowledge of HIPAA regulations and medical record management.
Commitment to supporting patients and providers in a trauma-informed and patient-centered manner
Proficiency in Google Workspace or Microsoft Office Suite.
Ability to handle a high volume of communication while maintaining professionalism.
Language Skills: Bilingual (Spanish) preferred, depending on location.
Job Details
Type: Full-Time
Location: Lakewood, Colorado (Hybrid)
Department: Administration
Schedule: Monday - Friday standard business hours.
3 days/week in either the Centennial or Lakewood Office
Salary:
$57,000-$65,000
Benefits
Paid health, dental, vision, life, short- and long-term disability insurance.
Flexible work hours
Discretionary Time Off (DTO)
401(k)retirement plan
Employee Assistance Program (EAP)
Professional development support
Referral bonuses
Diversity & Inclusion
Paragon Behavioral Health Connections is committed to creating a diverse, inclusive, and equitable workplace. We strongly encourage applications from candidates of all backgrounds, identities, and lived experiences.
Patient Access Representative
Patient access representative job in Lakewood, CO
Job Summary and Responsibilities As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
* Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
* Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
* Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
* Serve as a mentor to new associates and assist in new employee orientation.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
* Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
* Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
* High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Where You'll Work
At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
College Registrar
Patient access representative job in Westminster, CO
Who We Are With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.
Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek.
One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.
The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.
FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We're looking to hire people who share these values-along with our commitment to student success, equity and excellence.
Who You Are
You are a detail-oriented, analytical, and collaborative individual with strong leadership and communication skills who must balance a commitment to accuracy and compliance with a student-centered, customer service orientation.
You have excellent knowledge of the registrar profession and understand where and how "registrar" fits in the organization structure of an institution of higher education. You are a team-builder who can motivate staff to understand and positively interact with all constituents - students, faculty and administration.
You view the College Registrar position at Front Range Community College as a significant position at a good institution. You view FRCC as offering opportunities for you to professionally enrich and expand upon your career objectives.
In essence, you are an individual who thrives on precision, strategic planning, and supporting the academic journey of students while navigating complex administrative and regulatory landscapes.
General Summary - College Registrar
The College Registrar serves as a pivotal leader, responsible for managing and overseeing all facets of student records, enrollment, registration, and the progression and conferral of degrees. This role ensures strict compliance with institutional policies, state and federal regulations, and accreditation standards, while fostering a culture of accountability, innovation, and collaboration. Operating within a complex system of colleges, the Registrar must adeptly navigate intricate organizational structures, exhibit outstanding organizational expertise, and actively support the institution's overarching goals of enhancing student success, improving retention, and driving enrollment growth.
This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and will need to travel to all three FRCC campuses
Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.
Application Process:
Salary Range:$87,784 to $92,173.
The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate's education, training and experience as it relates to the requirements of the position, as well as the position's scope and complexity, internal pay equity and external market value.
Benefits: For information about benefits, please view APT & Faculty Benefits.
Priority consideration will be afforded to those applicants who submit a completed application by Wednesday, December 3, 2025. The search will continue until the position is filled. Applications must include these two documents:
* Letter of application specifically addressing the position description, qualifications, and how you have supported a welcoming environment in your current and previous positions and/or how you plan to do so through your work at Front Range Community College.
* A resume or curriculum vitae.
All application materials and any questions regarding the position or the search process should be submitted electronically to ***********************.
The co-Search Coordinators are:
HerbRiley and Tim Ebner of focus EDU
focus EDU is assisting Front Range Community College with this search for their new College Registrar.
Front Range Community College:
The College's mission, vision, and values statement may be reviewed at **************************
Primary Duties
Essential Functions:
* Leadership and Strategic Direction
* Provide strategic leadership for the Registrar's Office, cultivating a culture of continuous improvement and excellence in service.
* Build and strengthen partnerships with academic, administrative, and enrollment management and student success teams to advance institutional goals and student success.
* Supervise, mentor, and support staff, fostering a high-performing team environment that prioritizes equity, innovation, and collaboration.
* Collaborate with system-wide colleagues to share best practices, align goals, and promote consistent retention strategies.
2. Collaboration and Process Improvement
* Partner with departments, divisions, and system colleges to align policies, procedures, and practices.
* Lead and participate in cross-functional teams to identify and implement Registrar office process improvements that enhance efficiency, accuracy, and the student experience.
* Analyze existing workflows and systems to identify opportunities for streamlining and enhancing processes.
* Work closely with faculty, advisors, IT, and other key stakeholders to ensure academic and administrative processes support student success initiatives.
* Foster a culture of innovation and adaptability by regularly assessing institutional needs and proactively recommending and implementing changes.
* Actively engage with colleagues across the system to share best practices, align policies, and support to system-wide initiatives.
* Serve as a representative on system-level committees and projects to advance institutional and system goals.
3. Strategic Communication
* Serve as the primary institutional authority on policies and procedures related to student records and registration, ensuring consistent and clear communication across the college and system.
* Act as a liaison between academic and administrative departments to ensure alignment and transparency in processes and decision-making.
* Clearly communicate complex policies and technical processes to internal and external stakeholders, including students, faculty, and staff, in a concise and accessible manner.
* Provide training and resources to faculty, staff, and students to enhance their understanding of registration, records, and scheduling processes.
4. Accountability and Reporting
* Deliver timely and accurate data and reports to internal and external stakeholders to support informed decision-making and accountability.
* Regularly monitor and evaluate the effectiveness of the Registrar's Office operations, setting measurable goals and tracking progress.
* Promote transparency and accountability in all processes to build trust among students, faculty, and staff.
5. Registration, Technology and Systems Management
* Manage all aspects of student registration, including planning, troubleshooting, and enhancing the registration experience.
* Work closely with the Academic services and operations departments to maintain the academic course schedule, ensuring accuracy and alignment with the institution's priorities.
* Analyze data and trends to recommend improvements that support enrollment growth and student progression.
* Serve as the institutional leader and subject matter expert for Ellucian Banner and related systems, ensuring seamless optimal functionality and integration with other institutional platforms.
* Partner with IT and key stakeholders to implement system upgrades, resolve technical issues, and optimize processes to improve efficiency and accuracy.
* Utilize technology to improve the student and staff experience, streamline workflows, and ensure data integrity.
6. Supervision
* Directly supervise the Associate Registrars and their teams, ensuring efficient daily operations and alignment with institutional goals.
* Set clear expectations, provide ongoing feedback, and support professional development enhance to enhance team performance.
* Develop accountability structures and workflows that drive efficiency, accuracy, and high-quality service delivery.
* Cultivate a collaborative and supportive team culture that values communication, innovation, and growth.
7. Records Management and Compliance
* Manage the maintenance, security, and integrity of student academic records, ensuring compliance with FERPA, accreditation standards, and other applicable regulations.
* Develop, implement, and enforce policies and procedures related to student records, registration, transcripts, and degree audits.
* Ensure accurate reporting of student data to internal stakeholders and external agencies, including state and federal entities.
Required Competencies
* Required Competencies and How the Competency is Applied:
*
* Commitment to Values: Demonstrates leadership and collaborative behaviors and actions that support FRCC values. Promotes an environment where equity creates opportunities for all students to achieve their educational goals.
* Student Success Focus:Demonstrates behaviors and actions that support a student-first culture.
* Change Catalyst:Ability to encourage others to seek opportunities for different and innovative approaches when addressing problems and opportunities.
* Strategic Planning:Develops a vision for the future and creates a culture in which long-range goals can be achieved. Ensures that contributions to the strategic plan are rooted in equity-mindedness and student success.
* Leadership:Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
* Consensus Building:Ability to bring about group solidarity to achieve goals.
* Communication:Communicates effectively with individuals with different backgrounds; ability to communicate in a way that is consistent, competent, persuasive and confident while choosing words carefully and articulates expectations clearly.
* Team BuildingAbility to convince a group of people to work towards a goal.
* Motivation:Ability to inspire oneself and others to reach goals and/or perform to the best of their ability.
* Dynamic Mindset:Focus on building resilience in employees, promote innovation and creativity, and foster a commitment to professional growth.
* Collaboration:Willingness to work with colleagues across departments, specifically when job processes are integrated to strategically focus on ways to improve efficiency and effectiveness for students.
* Data Analysis:Uses data as a key component to assess performance towards goals supporting student success; uses data to determine current trends and issues and predict future impacts to the students and/or college. Plans for the future.
* Relationship Building:Outstanding interpersonal skills with the ability to establish positive and respectful working relationships with students, staff, and faculty.
* Coaching & Mentoring:Coaches and/or mentors direct reports and emerging leaders within the college. Willingness to share personal experience to guide their growth; seeks coaching to continue own personal growth.
* Evaluation for Improvement:Reviews evaluations of programs and services and seeks ways to improve performance where data reveals that achievement is not on track. Implements changes and reassess; willingness to phase out programs and services that are not relevant to current and future needs.
* Inclusive Excellence:Demonstrates behaviors that convey the importance of diverse lived-experiences and uses inclusive excellence as lens to guide decisions. Prioritizes reducing or eliminating barriers within departmental practices, procedures and processes.
Qualifications
Required Qualifications:
* Bachelor's Degree
* A minimum of 7 years of progressive leadership experience in a Registrar's Office or related field, preferably in a system of colleges.
* Expertise in Ellucian Banner or similar student information systems, with a proven track record of implementing system improvements.
* Strong understanding of FERPA, accreditation requirements, and other regulations impacting student records.
* Demonstrated ability to lead and inspire a team, fostering a culture of collaboration, innovation, and accountability.
* Excellent analytical, organizational, and problem-solving skills, with the ability to manage complex projects and prioritize competing demands.
* Strong communication and interpersonal skills, with a commitment to equity and inclusion.
Preferred Qualifications
* Master's Degree in a higher education or related field
* Experience working in a multi-campus or system-wide college environment.
* Knowledge of advanced reporting and data analytics tools to inform decision-making.
* Proven success in streamlining processes and enhancing the student experience through technology and innovation.
Welcoming. Respectful. Inclusive. Together, we are FRCC.
For information on Front Range Community College's Security, including Clery Act/Crime Statistics for the campuses and surrounding area, view FRCC's Annual Security Report.
Easy ApplyCust Care Rep I
Patient access representative job in Denver, CO
Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.
JOB TITLE: Cust Care Rep I
pay rate ($16.25/hr)
Job Description: Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.
Seeks, understands and responds to the needs and expectations of internal and external customers. Required to meet department goals. Requires a HS diploma or equivalent; up to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Patient Access Acute Float
Patient access representative job in Northglenn, CO
A Patient Access Representative I - Float is responsible for traveling to regional locations as staffing dictates and providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality.
**3 12 hr shifts**
**Essential Functions**
+ Greet and assist patients and visitors in a courteous and professional manner.
+ Obtain and verify patient demographic, financial, and insurance information.
+ Register and schedule patients for appointments, tests, and procedures.
+ Collect and process co-pays, deductibles, and balances due at the time of service and complete end-of-day balance process.
+ Provide patients with information on financial assistance, payment plans, and charity care.
+ Explain and obtain signatures on consent forms, policies, and disclosures.
+ Responsible for ensuring the adherence to Federal and state regulations, including the Emergency Medical Treatment and Labor Act (EMTALA).
+ Requires a strong understanding of regulatory requirements, insurance protocols, and hospital policies to safeguard patient rights and ensure compliance.
+ Provide patients with directions, maps, and parking information.
+ Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
+ Document and update patient records in the electronic health system.
+ Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.
**Skills**
+ Interpersonal Skills
+ Customer Service
+ Insurance Verification
+ Computer Literacy
+ Payment Processing
+ Medical Billing
+ Problem Solving
**Physical Requirements:**
**Qualifications**
+ High School diploma or equivalent is preferred.
+ Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
+ Experience with Epic preferred.
+ Customer service experience, preferably in a healthcare setting, is required.
+ Demonstrated ability to work in a fast-paced environment.
**Physical Requirements**
+ Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require caregivers to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Northglenn Healthcare Pavilion
**Work City:**
Northglenn
**Work State:**
Colorado
**Scheduled Weekly Hours:**
36
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.15 - $27.45
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Patient Care Coordinator
Patient access representative job in Thornton, CO
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Patient Care Coordinator is responsible for the completion of set processes and protocols, working cooperatively with all members of the care team to support the vision and mission of the organization, delivering excellent customer service and adhering to Lean processes, and supporting the teams in meeting financial, clinical and service goals.
Primary Responsibilities:
Obtain accurate and updated patient information, such as name, address and insurance information
Perform insurance verification on the date of service
Maintain medical records
Confirms and schedule appointments
Answer telephone calls promptly and courteously
Scheduling referrals
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments and scheduling follow-up appointments
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Comfortable working in high pace environment
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Notify clinical staff of schedule changes as they occur
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
Perform other related duties and assignments as required
All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements
Complete new clinical competencies rolled out by the Educational Committee
Work independently
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of proficiency in MS Word, Excel, and Outlook, including the ability to use multiple web applications
Preferred Qualifications:
1+ years of experience working in medical front office position performing duties such as scheduling appointments, insurance verification, and maintaining medical records
Knowledge of EMR software
Bilingual in Spanish and English
Soft Skills:
Ability to work independently and as a team, and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyPatient Care Coordinator - Columbine Family Practice
Patient access representative job in Littleton, CO
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at Columbine Family Practice! Come join a great group of medical professionals as our network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.
Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.
About the Role:
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager.
Responsibilities:
Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
Verify medical insurance coverage and assist patients with billing questions and payment processing.
Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.
Skills:
The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
Proficiency in using computer systems and electronic health record (EHR) software.
Strong communication skills, both verbal and written, with excellent telephone etiquette.
Preferred Qualifications:
Experience working in a primary care or outpatient clinic setting.
Familiarity with healthcare compliance standards such as HIPAA.
Certification in medical office administration or patient coordination.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Knowledge of medical insurance processes, patient billing, and appointment scheduling.
Proven experience in healthcare registration or front desk operations within a medical or clinical environment.
Supervisor Responsibilities: This position has no supervisory responsibilities
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
BENEFITS OFFERED
• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Applicants can redact age information from requested transcripts.
Compensation details: 20-24 Hourly Wage
PI340b445e1a05-26***********4
Easy ApplyPatient Access Representative
Patient access representative job in Arvada, CO
**Job Summary and Responsibilities** As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
+ Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
+ Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
+ Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
+ Serve as a mentor to new associates and assist in new employee orientation.
**Job Requirements**
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
+ Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
+ Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
+ High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
**Where You'll Work**
At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
**Pay Range**
$18.00 - $25.95 /hour
We are an equal opportunity employer.
Patient Access Representative
Patient access representative job in Lakewood, CO
Job Summary and Responsibilities As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
* Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
* Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
* Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
* Serve as a mentor to new associates and assist in new employee orientation.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
* Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
* Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
* High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Where You'll Work
Be part of one of our stand-alone sites offering both urgent AND emergency care under one roof CommonSpirit Health Mountain Region Urgent and Emergency Care. Located in great places to live, work and play like Arvada, Lakewood, Frederick, and Golden every center is equipped with lab, CT Scan and X-ray capabilities on-site to provide the right level of treatment at an appropriate cost. Patients needing emergency services are attended to in a calm environment with individual exam rooms. And unlike most urgent care centers, every patient is seen by a physician. If you're looking for a fresh opportunity outside of the typical hospital setting where you'll enjoy a fast-paced, expanded scope of practice, diverse patient population and a collaborative team, we look forward to your application!
Patient Access Representative
Patient access representative job in Lakewood, CO
Job Summary and Responsibilities As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
* Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
* Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
* Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
* Serve as a mentor to new associates and assist in new employee orientation.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
* Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
* Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
* High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Where You'll Work
Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you're looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.
Patient Care Coordinator - Parker Square
Patient access representative job in Parker, CO
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at OnPoint Family Medicine: Parker Square! Come join a great group of medical professionals as our network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.
Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.
About the Role:
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager.
Responsibilities:
Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
Verify medical insurance coverage and assist patients with billing questions and payment processing.
Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.
Skills:
The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
Proficiency in using computer systems and electronic health record (EHR) software.
Strong communication skills, both verbal and written, with excellent telephone etiquette.
Preferred Qualifications:
Experience working in a primary care or outpatient clinic setting.
Familiarity with healthcare compliance standards such as HIPAA.
Certification in medical office administration or patient coordination.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Knowledge of medical insurance processes, patient billing, and appointment scheduling.
Proven experience in healthcare registration or front desk operations within a medical or clinical environment.
Supervisor Responsibilities: This position has no supervisory responsibilities
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
BENEFITS OFFERED
• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Applicants can redact age information from requested transcripts.
Compensation details: 20-24 Hourly Wage
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