Patient access representative jobs in Hillsboro, OR - 444 jobs

You are the first face patients see - setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our mission of making life better for others, we need compassionate and capable individuals to guide patients through every step of their healthcare journey. As a Patient Access Representative, you'll use your strong communication and interpersonal skills to collect insurance and other essential information, assist patients and families in understanding their financial responsibilities, collect co-payments, and ensure required legal documentation is obtained for state and federal compliance. Your attention to detail in creating accurate medical and financial records will make a meaningful difference for both patients and our medical teams. Patient Access operates 24/7, with shifts that may be 8 to 10 hours in length. Our ideal candidate will have a flexible schedule and be willing to work day, evening, and night shifts, including weekends and holidays. Candidates must also be available to complete a full-time training period lasting 5-8 weeks. Responsibilities The Patient Access Representative serves as the primary non-clinical contact for all hospital-based patient visits. Responsibilities include: Greeting, registering, checking in, and admitting patients according to scope and service line. Collecting patient demographics, identifying medical providers involved in care, and documenting medical decision-makers. Verifying insurance coverage and benefits, and determining patient financial responsibilities. Assisting patients and families in understanding active insurance coverage and providing guidance on accessing financial and insurance resources. Offering self-pay information and applicable discounts. Collecting copayments, coinsurances, deposits, and payments as appropriate. Collaborating with Revenue Cycle departments and hospital units to ensure accurate medical and financial records. Collecting and submitting required legal documentation to meet State and Federal compliance regulations. Qualifications Education: High School diploma or equivalent required. Two years college education including satisfactory completion of college level Health Records coursework preferred. Experience: A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third-party payor experience preferred. An understanding of health plan and benefit structures preferred. Skills: Effective written and verbal communication skills. Critical thinking and problem-solving skills required. Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines. Demonstrated effective interpersonal skills which promote cooperation and teamwork. Ability to withstand varying job pressures and organize/prioritize related job tasks. Ability to perform multiple tasks at the same time. Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner. Ability to deal with people in emergent and/or stressful situations. Ability to identify alternative means of communication as needed. Ability to adapt to change. Keyboard skills and ability to navigate electronic systems applicable to job functions. Ability to maneuver through several applications including electronic medical records, Microsoft Office applications, different software, website, and databases. Demonstrated understanding of complex collection issues. Demonstrated knowledge of multi-payor systems, and understanding and applying e-coverage results preferred. Demonstrated knowledge of billing/collection, past balances, deposits and knowing State and Federal rules and regulations preferred. Ability to understand and adhere to EMTALA (Emergency Medical Treatment and Labor Act) guidelines. Able to communicate patient financial communication, offer financial aid services, educating patients on eligibility and in and out of network status. Ability to enroll patients into Presumptive Medicaid services - which entails a detailed questionnaire with the patient to determine eligibility Knowledge of medical terminology. Pay Range USD $21.88 - USD $31.27 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

The Front Desk Specialist & Behavioral Health Milieu Coordinator plays a dual role in supporting both Behavioral Health (BH) and Assertive Community Treatment (ACT) program operations. This position provides trauma-informed, patient-centered customer service at the front desk, coordinates clinic flow, supports crisis response, and maintains a safe, therapeutic milieu for clients accessing behavioral health services. The role serves as a central communication hub among clinical staff, ACT team members, and clients, ensuring smooth access to care, efficient scheduling, and real-time support for individuals with complex behavioral health needs. This position interacts daily with individuals experiencing mental health crises, substance use disorders, houselessness, and high social complexity, requiring strong de-escalation skills, a calm presence, empathy, and firm boundary-setting. Essential Duties Milieu coordination and Client Support * Maintain a safe, welcoming, and therapeutic environment in the Behavioral Health waiting and common areas. * Provide supportive engagement, rapport-building, and basic needs assistance (e.g., water, orientation to space). * Monitor client behavior for safety concerns; promptly notify clinical staff of escalations or risk indicators. * Use trauma-informed de-escalation techniques and follow crisis response protocols in collaboration with licensed providers and ACT clinicians. * Assist clients in navigating services, including Behavioral Health, Medical, SUD services, ACT, and social services. * Support ACT clients with drop-in needs such as appointment reminders, care coordination, and communication with ACT team members. * Assist with transitions between services, escort clients when necessary, and support mobility or accessibility needs. Front Desk and Administrative Support * Serve as the first point of contact for BH and ACT patients via phone, walk-ins, and scheduled appointments. * Check in clients using the electronic health record scheduling system; confirm demographics, insurance, consents, and required documentation. * Answer the phone. * Coordinate with staff to ensure accurate scheduling of appointments. Other Duties * Support organizational initiatives, emergency-response efforts, and quality-improvement projects. * Perform other duties as assigned.

The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Follow-up on all Missed Opportunities Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all scheduled in repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Confirm customer information is accurate and complete for all communication needed. Ensure file is ready, vehicle is complete and CSR Quality Control Checked before customer is called for vehicle delivery. Daily audit of all Parts invoices posted in CCC Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95%, Kept Informed, Net Promoter Score Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: Collision University Training required in first 6 months of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the companys non-disclosure and confidentiality policies concerning customer information. Compensation details: 18-25 Hourly Wage PI4f47093c4efb-31181-39512250

Hiring for our brand new, state of the art surgery center! Act as first point of contact for patients at the Surgery Center. Greet and admit patients. Assist and direct patients to appropriate areas and respond to questions from the patient and/or patient's family. Confirm, prepare, and process patient information for surgery. Process payment for services, and check patients out. Perform work with a focus on effective communication with the patient, coworkers, and the physician. Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and "customer service," representing EHN in a professional manner at all times. Supervisory Responsibilities This position does not have supervisory responsibility but will assist with orientation and training of new and/or less experienced employees. Primary Duties and Responsibilities * Receive and relay incoming calls. * Greet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive, and responsive; present a professional and respectful demeanor at all times. * Follow established procedures for checking patients into and out of the surgery center. * Assist patient with forms and ensure all patient information is accurate and updated in the electronic medical records system, including personal information, insurance coverage and carrier. * Answer patient questions regarding appointments, fees, copayments, and services provided; escalate questions as appropriate. * Collect co-payments, deductibles and other charges as needed. * Verify referrals and authorizations. * Perform cashier duties by following established procedures for processing and recording payments, per EHN Cash Handling Policy. * Prep charts for upcoming surgeries; ensure patient information is updated in EHR; act as custodian of paper charts. * Coordinate surgery appointments with surgery coordinators; communicate with surgery coordinator regarding appointment changes. * Provide clerical support to the ASC; prepare correspondence and reports under the direction of the ASC Director. * Attend in-service programs as required. * Participate in medical records audit. * Maintain a neat, clean, and orderly reception and waiting room area. * Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. * Effectively communicate with patients, coworkers, and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone. * Protect confidential patient information and use good judgment in sharing patient information in a manner that is consistent with patient care and current laws and regulations, including HIPAA. * Adhere to all safety standards as established by company policy and OSHA requirements. * Perform work in compliance with company policy, department procedures and regulatory requirements, including State and Federal laws and regulations. Secondary Functions * Schedules or reschedules appointments. * Request, receive and transfer medical records to and from other EHN locations as necessary to ensure accurate and timely medical information is provided to ophthalmologists, optometrists, and technician. * Assist with patient discharge. * Perform various clerical functions as requested by ASC Director or Administrator and surgery center staff. * Other duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall.

--------------------------------------------------------------- This position is responsible for scheduling Primary Care patient visits (in home, virtual, and telephone) for new and existing patients. Primary responsibilities include receiving and processing new patient referrals, scheduling patient appointments, and patient or caregiver communication. Other duties include maintaining patient and internal documentation, providing information to potential patients, and starting patient charts. NOTE: This position is mostly remote with the need to go into the office on occasion. Estimated Hiring Range: $22.82 - $27.89 Bonus Target: Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. --------------------------------------------------------------- Essential Responsibilities Patient Referrals Receive and process incoming referrals including: Ensure intake forms are complete Confirm service address is within Housecall Providers area Check insurance contracts with Housecall Providers (in collaboration with billing department if required) Determine patient appropriateness for services (in collaboration with clinician/supervisor if required) Request and ensure arrival of medical records Mail or fax intake forms, as requested. Assign patients to appropriate wait list and manage wait list and encounter list including: Communicating with patients and families and/or referral source to support excellent customer service and update requests Identify people to be present at initial visit Notify all required parties of pending admission Patient Charts Create and enter information in the electronic medical record, assuring accuracy, completeness and compliance with policies and procedures. Maintain and assist with documenting all patients' interactions and support activities. Appointment Scheduling Work collaboratively with providers, patients and caregivers, and other Housecall Providers staff to schedule patients based on clinical need and provider availability. Maintain an accurate record of planned appointments. Arrange family and/or caregiver attendance at appointments and interpreters, as required. Communication Receive and respond to in-coming calls regarding questions for potential new patients. Work collaboratively with internal and external teams to ensure excellent communication and continuity of care. Direct information including complaints and clinical information to other staff members as relevant. Maintain and assist with documenting all patients' interactions and support activities. Essential Department and Organizational Functions Maintain patient/family and staff confidentiality in compliance with HIPAA laws. Practice within the scope of license, certification or registration, where applicable, and as required by law and regulation. Develop and maintain professional boundaries with all patients/family/caregivers. Maintain agreed upon work schedule and meet deadlines for completion of work. Serve as an ambassador for CareOregon and Housecall Providers at all times. Demonstrates cooperation and teamwork and maintains collaborative relationships with all levels of staff and community partners. Participate in orientation of new employees, volunteers or students seeking experience, as requested. Attend staff and mandatory in-services meetings, as required. Participate in ongoing education and assume responsibility for updating professional skills Familiar and comfortable with a person-centered approach to communication, education and care planning. Maintain patient and personal safety regarding occupational health and safety and participates in safety program, as requested. Participates in performance improvement efforts to continually assess and improve quality of care, as requested. Provide back up for other intake and scheduling specialists, as required. Perform other duties, as assigned. Experience and/or Education Required Minimum 3 years' experience in some aspect of the medical field, including experience with medical records system Preferred Experience in a primary care clinic, home health, or hospice setting Minimum 1 year' experience in customer service Knowledge, Skills and Abilities Required Knowledge Knowledge of medical terminology Detailed understanding of electronic medical record systems and the ability to integrate updates to those workflows on a regular basis Knowledge of HIPAA privacy rules and regulations Skills and Abilities Strong computer skills, including working knowledge of Microsoft Office system Excellent customer service skills, including the ability to interact professionally, patiently, and courteously with staff, patients, families and vendors over the phone and in person Excellent interpersonal skills Ability to work both independently and collaboratively Ability to take initiative and utilize innovative techniques and ingenuity Ability to interact with various departments throughout the organization Ability to prioritize tasks, manage telephone calls with a professional demeanor, problem solve, to stay focused and be organized, and work well to meet deadlines Ability to use good judgment, personal initiative and discretion to perform job responsibilities Ability to adhere to organizational standards, policies and procedures Ability to work flexible hours, if needed Ability to work effectively with diverse individuals and groups Ability to learn, focus, understand, and evaluate information and determine appropriate actions Ability to accept direction and feedback, as well as tolerate and manage stress Ability to sit, see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day Ability to lift, carry, stand, walk, bend, and/or pinch small objects for at least 3 hours/day Working Conditions Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure Member/Patient Facing: ☐ No ☒ Telephonic ☐ In Person Hazards: May include, but not limited to, physical and ergonomic hazards. Equipment: General office equipment Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used. Work Location: Work from home Schedule: Ability to work flexible hours, if needed We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. Housecall Providers offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer Housecall Providers is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.

Patient Access Representative I (ON-CALL) Job Number: 1320825 Posting Date: Dec 4, 2024, 10:14:06 PM Description Job Summary: The Patient Access Representative I is a unique role within the Kaiser Permanente Health System environment. The Patient Access Representative I welcomes the patient into the care delivery setting and initiates the administrative systems that will lay the groundwork for the patients clinical care as well as the financial documentation. The Patient Access Representative I is responsible for ensuring a complete and accurate Patient admission/registration. Responsibilities include but are not limited to: collecting pertinent registration data, performing functions such as limited insurance eligibility and benefits verification, point of service cash collection, based on established manual or technological protocols, and completion of documentation necessary for the expedient registration/ admission of Patients according to organizational policy and procedures and federal/state/regulatory requirements. Obtaining inpatient bed assignments and processes inpatient admission, including direct admit, to include following patient identification protocols and completion of necessary documentation. Refers patients to Financial Counselors for Medical Financial Assistance. Answers and/or refers questions received from patients, visitors, staff as appropriate. Performs various related cash handling procedures per SOX control regulations. This position acts as an ambassador to ensure a patient friendly experience. The Patient Access Representative I has knowledge of state and federal regulations governing patient healthcare encounters and assures compliance. The Patient Access Representative I facilitates the patient and family care experience and aids them in understanding the Kaiser Permanente Healthcare System facilities and routines. The Patient Access Representative I works closely with both the financial team (Patient Business Services and the payor(s)) and the clinical team (nursing, physicians, hospital supervisors, etc) to ensure the optimum patient experience, accurate registration, maximum cash flow and reimbursements for the system. This position is an intermediate level position that requires a professional service-oriented individual with strong organizational skills working under limited supervision. The work environment at times can be stressful, pressured, or hostile. This position works on the front line with constant patient interaction in high volume registration areas and the Emergency Departments. Work situations are varied and require an individual with the ability to respond to patients and families with compassion, respect, and understanding. This position requires strong organization skills, prioritization, good judgment, diplomacy, and independent thinking. Internal contacts include physicians, staff and management throughout the organization, including, but not limited to, Patient Business Services, Patient Access Representative II and III, Utilization Management, Patient Flow Coordinators/HAS, and Health Information Management. External contacts include patients, families, community physicians, and outside organizations such as representatives from government agencies and allied hospitals. Independent decision-making is required in daily routine functions. Major decisions are subject to review and approval. Staff members in this position may perform all, or a combination of the duties described depending upon their assigned work area and the specific needs of the department.Essential Responsibilities: Registration: Greets and registers patients for various medical services in the hospital setting potentially in a 24 hour, 7 day a week environment and in a highly active fast paced setting such as the Emergency department. Pre-registers patients where applicable. Completes comprehensive bedside or telephone interviews with Patient, relative, or their representative to obtain pertinent demographic information, insurance data and/or third party liability information. Performs minimal eligibility verification and resolves discrepancies as able or defers to appropriate resource, identifies need for financial assistance recommendation and application, referring to the Financial Counselor where necessary. Verifies the patient demographic and insurance information with the patient consistent with CMS regulations, the National Registration Standards and regional policies. Verifies members eligibility and benefits from identified insurance plan(s) prior to or upon admission to the hospital, using computer based verification programs, as available. Uses problem-solving skills to verify patient identification through patient name, spouse names, SSN, DOB and address in order to identify and minimize duplicate medical records. Interview patient to obtain/determine appropriate insurance carrier and identifies, verifies, and inputs Other Coverage Information (OCI), primary, secondary, and tertiary payers for services provided. Performs registration function for all patient class and clinical services.Revenue Collection: Determines and collects cost-shares, and partial payments for services to be received. Enter/verify payments in the computer, close cash drawers, count currency, checks, and credit card payments at the end of each shift, and create deposits per cash handling policies. Provides patient liability information and collects the point of service cash from patients based on guidelines and/or systems provided by the department, including but not limited to: co-payments, deductibles, co-insurance, deposits, outstanding balances. Communicate to the patient the Northwests policy on payment of services or prepayment when significant patient liabilities are identified. Refers, as appropriate, to financial counselors. Interacts with Patient Business Services/Membership Services personnel regarding status of accounts as necessary to respond to questions/concerns related to registration requirements. Documents all activity pertaining to patients account in the system.Appointing: May schedule and/or cancel right type of appointment based on members needs and regional protocol. If applicable, makes return appointments.Regulatory/Organizational Compliance: Completes regulatory or policy required forms, to include payor requirements such as Medicare, L & I requirements and some commercial payors, and obtains all necessary signatures via mail, pre-admit, pre-op visit or upon admission/ registration. Makes copies of patient identification, insurance information and other related forms and documents, electronically scan capture where appropriate. Understands and adheres to the rules and regulations of Medicare, Medicaid, Managed Care and Commercial payers regarding referrals, preauthorization and pre-certification requirements. Is knowledgeable and maintains compliance with CMS by accurately completing Medicare Secondary Payer screening information to determine primary payor. Receives physician orders and, if applicable, performs medical necessity check using automated system. Interprets basic healthcare systems regulations and policies for patients and patient families consistent with the defined scope of work. Knowledge of MOAB training requirements for managing aggressive behavior. Maintains an understanding of HIPAA privacy and security regulations with respect to Patient confidentiality and regulations that govern system use for patient registration requirements. Understands and adheres to EMTALA regulations and the relevance for patient registration and patient liability collection in the Emergency Department.General Services: Stocks appropriate forms and supplies; takes out used supplies. Demonstrating responsibility in handling supplies and equipment in a cost-effective manner and according to standards such as policies, procedures, and infection control guidelines. Assist patients by providing specialty phone numbers, facility directions and office layouts; directing to other departments and administrative services for further information, for example (but not limited to) Membership Services, Dental and Pharmacy. Escorting patients to area of service. Initiates safekeeping and return of Patients valuables in accordance to hospital policy when required. Provides information assistance to Patients, visitors, and the public regarding general hospital policies and procedures. Interacts with patients physician regarding status of hospital account/registration issues and refers as needed. Provides patients demographic information/insurance plan updates to physician offices or other medical services, such as EMT services where appropriate. Responsible for maintaining records during system downtime and performs recovery processes. Maintains accurate statistical records of departmental activities as needed, for data gathering within the UBT work teams. Performs all other duties as assigned consistent with . Qualifications Basic Qualifications: Experience Minimum one (1) year of healthcare financial AND minimum one (1) year of office environment customer service OR Minimum two (2) years of post high school related education OR combination of education and experience.Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma or General Education Development (GED) required. License, Certification, Registration Basic Life Support Medical Terminology Certification Additional Requirements: Must obtain training and Medical Terminology certificate within 180 days if existing Patient Access Employee or has proof of completed Medical Terminology course, outside applicant must have upon hire.Obtains training and becomes CPR Certification within 30 days if existing Patient Access Employee or has proof of current CPR Certification, outside applicant must have upon hire. Excellent communication skills with all types of individuals.Excellent organizational and written skills, flexibility and ability to switch tasks frequently.Ability to type minimum 35 wpm with above average accuracy.Previous experience with cash handling required.Ability to operate CRT, IBM compatible PC, Windows, such as MS Word/Excel, copier, fax, phone, and headset.Job requires continuous reading skills and the ability to handle a heavy volume of work.Working knowledge of basic medical terminology, diagnostic related groupings, diagnosis and common procedure terminology to determine benefits and estimate service cost.Knowledge of Medicaid, Medicare, and other government and insurance/payor requirements.Knowledge of basic State and Federal regulations governing healthcare encounters, such as HIPAA, State workers compensation, third party liability for accidents, EMTALA and etc.Knowledge of and skill in the use of automated Patient care systems for admissions, registration, and basic medical records functions (registration systems).Knowledge of basic state and federal regulations regarding funding resources.Knowledge of organizations and/or facility based billing systems.Knowledge of department procedures and established confidentiality policies. Knowledge of communication techniques with ability to listen actively and respond to fellow employees/customers in a timely, competent manner both verbally and non-verbally. Preferred Qualifications: Obtains training to become a Certified Healthcare Access Associate by the National Association of Healthcare Access Management within 180 days of employment preferred.Previous experience with EPIC applications preferred.Previous hospital or ambulatory clinic registration experience.Certification by HFMA or NAHAM preferred.One (1) year of higher education preferred.Primary Location: Oregon-Hillsboro-Westside Hospital Regular Scheduled Hours: 1 Shift: Variable Working Days: Mon, Tue, Wed, Thu, Fri, Sat, Sun, Variable Start Time: 12:01 AM End Time: 11:59 AM Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Job Level: Entry Level Job Category: Customer Services Public Department Name: Westside Specialty MOB - Admitting - 1008 Travel: No Employee Group: W06|SEIU|Local 49 Posting Salary Low : 27.42 Posting Salary High: 33.29 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.

a { text-decoration: none; color: rgba(70, 79, 235, 1) } tr th, tr td { border: 1px solid rgba(230, 230, 230, 1) } tr th { background-color: rgba(245, 245, 245, 1) } Customer Service & Logistics Specialist Company: Confidential Pay: $22-$25 per hour (DOE) Location: East Portland Metro Area Are you eager to learn, grow, and build a long‑term career with an organization experiencing significant growth? Our client stands out in their industry for delivering top‑quality customer service, and they are looking for someone who shares that same commitment to excellence. We are seeking a highly organized, customer‑focused professional to support Domestic and International B2B customers. This role is ideal for someone who enjoys problem‑solving, and is motivated by helping customers succeed. Position Overview In this role, you will support customers by providing timely communication, managing logistics, and ensuring accurate documentation for domestic and international shipments. You will collaborate with cross‑functional teams, navigate country‑specific requirements, and help resolve customer challenges-all while maintaining a high level of integrity and professionalism. Key Responsibilities Provide timely and professional communication regarding order status, availability, pricing, shipping details, credit issues, returns, and general customer needs Route domestic and international shipments using the most reliable and cost‑effective methods Plan international shipment routes while considering freight forwarder and country-specific requirements Enter accurate shipment handling instructions Assist customers with documentation and regulatory compliance Pre‑advise destinations for shipments requiring special attention (import permits, formal entry, etc.) Resolve customer challenges, including delays, missing shipments, or price adjustments, with urgency Support the creation and review of proposals, contracts, sales orders, and purchase orders Determine product classifications and export license requirements Required Skills & Competencies Proven customer service experience Strong written and verbal communication skills Professional phone and email etiquette Creative problem‑solving and conflict‑resolution abilities Ability to work effectively with cross‑functional teams Technical Skills Proficiency in Microsoft Outlook, Excel, PowerPoint, and Word Strong typing and data entry skills ERP experience, ideally with Navision Experience & Education 2-3 years of customer service experience High School Diploma or GED required Associate's or Bachelor's Degree a + Compensation & Benefits Pay: $22-$25 per hour Medical and dental insurance Life and disability insurance Paid vacation and sick leave 401(k) with company match Opportunity to grow with a company that values internal development

Want to giggle while you work? We love to work with kids and their families, providing important care, which is both fun and purposeful. As an Equal Opportunity Employer our team of experienced, talented professionals honors the company values of compassion, stewardship, excellence, integrity, flexibility, service, and inclusivity in everything we do - it is an integral part of who we are and what we seek in future employees. Metro Pediatrics is your best choice for a career in pediatric medicine. If you enjoy a fast-paced, upbeat, and supportive work environment taking care of kids, we invite you to apply and become part of our outstanding team! Start your pediatric medical career today. We encourage applicants to read more about our company and what we do at ************************************************ This position is eligible for our $1000 sign on bonus. The Patient Access Specialist is responsible for answering all incoming telephone calls and distributing to the correct destination. Greet and check-in patients, verify insurance information, and collect copayments and any outstanding account balances. Schedule patient appointments according to clinic protocol. Essential Functions Answer the telephone in a professional and courteous manner, scheduling patient appointments following procedures for proper timing and routing. Follow established guidelines to route complex messages to medical staff. Verify demographics for all patients, create new accounts, and verify eligibility for insurance coverage. Greet and check-in patients at front desk in preparation for their appointments with the provider. Notify clinical staff of patients arrival. Collect and record copayments and outstanding balances, and balance cash drawer daily. Participate in patient outreach to achieve ongoing quality measures and maintain scheduling guidelines. Sustain excellent patient interactions using clear communication and problem-solving skills. Maintain confidentiality of sensitive patient information at all times. Successfully work in a fast-paced, changing environment with effective time management and ability to multi-task and prioritize workload. Display high standards of office conduct. Ensure reception area and waiting room are clean and neat. Regularly sanitize counters and surfaces. Participate in site-specific and clinic-wide initiatives on an ongoing basis. Attend and actively participates in huddles and team meetings. Punctual, regular, timely, and dependable attendance. Metropolitan Pediatrics participates in E-Verify to confirm employees' eligibility to work in the U.S. Qualifications Education & Experience High school education or equivalent required. Experienced handling a high volume of telephone calls. Minimum of 1-2 years of experience in customer service, computers, general office procedures, and multitasking preferred. Vocational training in medical office procedures preferred. General understanding of medical terms and experience with EMR preferred.

We have an ongoing review of applicants and onboarding a few times each year, based on the needs of programs. We do not have a regular cycle of hiring. The next hiring phase is planned for March/April of 2026. This position works primarily in the Mark Richardson Interprofessional Simulation Center (MRISC) in the Robertson Life Sciences Building (RLSB), which is a 20,000 square foot facility. This position partners with the following including the undergraduate Medical Education programs; administers MMI's, OSCE's, CSAs, CPX, Physical Exam's, IPE training and all other standardized clinical teaching and simulation experiences within the four-year medical school curriculum. The SP depicts patients and provides feedback to our learners. In our inter-professional facility this position is also instrumental in the integration of Advanced Practice Nursing and other programs that are integrating SPs, simulation and our AV "SimCapture" technologies. This position will work in collaboration with other simulation partners across the university and hospital departments including Medicine, Physician's Assistant, Nursing, Dentistry, and the College of Pharmacy. Function/Duties of Position This position is under the direct supervision of the OHSU Senior SP Trainer and in partnership with the MRISC Operations Director. The duties include: portrayal of various clinical roles for educational purposes; help set up and put away the supplies for OHSU Simulation activities for faculty and student use; participate in simulation scenarios and OSCEs as an actor or in assisting to check students off of competencies. Help with other projects that facilitate learning activities for OHSU Simulation. Required Qualifications * The primary skills required for this position are an organizational skills, flexibility, and willingness to get the job done. * Experience in an academic environment. * 2 years of actor or standardized patient work. * A qualified candidate will be flexible, organized and willing to get the job done. * Must be able to perform the essential functions of the position with or without accommodation. Preferred Qualifications * Knowledge of healthcare terminology and skills equipment, computer and educational software. * Experience in an academic/teaching hospital. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

We have an ongoing review of applicants and onboarding a few times each year, based on the needs of programs. We do not have a regular cycle of hiring. The next hiring phase is planned for March/April of 2026. This position works primarily in the Mark Richardson Interprofessional Simulation Center (MRISC) in the Robertson Life Sciences Building (RLSB), which is a 20,000 square foot facility. This position partners with the following including the undergraduate Medical Education programs; administers MMI's, OSCE's, CSAs, CPX, Physical Exam's, IPE training and all other standardized clinical teaching and simulation experiences within the four-year medical school curriculum. The SP depicts patients and provides feedback to our learners. In our inter-professional facility this position is also instrumental in the integration of Advanced Practice Nursing and other programs that are integrating SPs, simulation and our AV “SimCapture” technologies. This position will work in collaboration with other simulation partners across the university and hospital departments including Medicine, Physician's Assistant, Nursing, Dentistry, and the College of Pharmacy. Function/Duties of Position This position is under the direct supervision of the OHSU Senior SP Trainer and in partnership with the MRISC Operations Director. The duties include: portrayal of various clinical roles for educational purposes; help set up and put away the supplies for OHSU Simulation activities for faculty and student use; participate in simulation scenarios and OSCEs as an actor or in assisting to check students off of competencies. Help with other projects that facilitate learning activities for OHSU Simulation. Required Qualifications The primary skills required for this position are an organizational skills, flexibility, and willingness to get the job done. Experience in an academic environment. 2 years of actor or standardized patient work. A qualified candidate will be flexible, organized and willing to get the job done. Must be able to perform the essential functions of the position with or without accommodation. Preferred Qualifications Knowledge of healthcare terminology and skills equipment, computer and educational software. Experience in an academic/teaching hospital. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Northwest ASC has a full time opening for a Receptionist/Registration Coordinator. Northwest Ambulatory Surgery Center (ASC) is a multi-specialty, ambulatory surgical center located in the northwest section of Portland, OR.We believe health and care are inseparable. We focus on offering a high quality, service-oriented environment for your surgical procedure. Our facility is accredited by Accreditation Association for Ambulatory Health Care. What You Will Do (Job Summary): The Receptionist / Registration Coordinator interfaces with patients and families, physicians and staff. Duties include: Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure; Process payments; Answer incoming phone calls in a professional and friendly manner; Manage all patient medical records; Receive, sort and distribute mail; maintain a clean and safe front desk and lobby area. Work hours are Monday - Friday, 8:30am-5pm What We Offer(based on status) * Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year. * 401k retirement plan * Paid holidays * Health savings accounts, healthcare & dependent flexible spending accounts * Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. Required Skills: * High School Diploma or GED * Experience working in a medical office * Must have the skills necessary to operate office equipment that are required to fulfill job duties. * Forty-five (45) wpm typing skills required. * Medical terminology and computer experience beneficial. * Good communication skills. * Ability to multitask. * Ability to recognize, evaluate, solve problems, and correct errors. * Skill in establishing and maintaining effective working relationships with other employees, patients and physicians. Who We Are We are part of a much larger team with United Surgical Partners International (USPI).At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities Qualifications Ability to read, write and speak English required (additional languages a plus). Effective interpersonal skills. Analytical ability for numbers and situations. Ability to type 40 wpm. Familiarity with medical billing; managed care and other medical insurance. Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting. Previous experience or training in customer service required. Associate Degree in business or related field preferred Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 81 Highland Avenue Scheduled Weekly Hours 8 Employee Type Regular Work Shift Evening (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in Earth City, MO. . Job Description Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Normally requires a Valid Driver's License, along with a clean driving record--willing to travel around the St. Louis area and surrounding cities Legal Authorization to Work in the US Additional Information Pay Rate: DOE 3+/- Month Contract Shift: Monday-Friday, dependant on location worked. Can be called as early as 4AM or 5AM about location to be worked that day. Hours could start as early as 7AM with end time as late as 9PM + every other Saturday. **Must be flexible

Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

Direct Hire Legal Accounting | AP/AR | Billing Join a collaborative and detail-oriented team where accuracy, integrity, and efficiency are valued every day. This position plays a key role in managing client billing, receivables, payables, payroll, and general accounting operations to ensure the firm's financial records remain precise and compliant. You'll work closely with attorneys, staff, and vendors to keep financial processes running smoothly and provide exceptional client service. LOCATION: Portland, OR SALARY: $90-110k/yr. DOE SCHEDULE: Full-time, Monday-Friday WHY YOU'LL LOVE THIS ROLE Supportive and professional work environment focused on teamwork and accountability. Opportunity to work across multiple areas of accounting and gain well-rounded experience. Competitive compensation and benefits package. Direct impact on firm operations through accurate financial management. KEY RESPONSIBILITIES Manage the complete billing cycle-from time entry and prebill review to final invoice preparation-to ensure accuracy and timely delivery. Process client payments, trust transactions, and vendor invoices while maintaining precise financial records. Reconcile accounts and prepare general ledger entries, supporting accurate month-end and year-end closings. Oversee payroll processing and compliance reporting, ensuring adherence to firm policies and regulatory requirements. WHAT WE'RE LOOKING FOR Minimum of 5 years of accounting or finance experience, ideally within a law firm environment. Proficiency with accounting and billing software; advanced Excel skills required. Strong attention to detail, organization, and accuracy in all work. Effective communicator with excellent problem-solving and analytical abilities. Demonstrated ability to prioritize tasks and work both independently and collaboratively. PHYSICAL REQUIREMENTS This position operates primarily in a professional office environment, requiring extended periods of sitting, computer use, and occasional lifting of files or office materials up to 20 pounds. The role involves frequent interaction with team members and clients in a standard business setting with moderate noise levels. DIVERSITY, EQUITY, AND INCLUSION STATEMENT We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status. This position is offered through the Legal Northwest Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Legal Northwest Branch for immediate consideration. Or contact our office directly at 503.242.2514 to speak with a Recruiter. Job ID# 140193 For more information regarding our company and employee benefits please click on the links below. About Legal Northwest | NW Staffing Resources NW Staffing Employee Benefits

This is a combined posting for an Associate Patient Care Coordinator and Patient Care Coordinator . The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply. We are growing and hiring for multiple openings in Primary Care and Specialty Care Clinics in the Portland Metro Area (Multnomah, Washington, Clackamas, and Yamhill Counties). We will discuss current open positions and your preferences during the interview. Providence caregivers are not simply valued - they're invaluable. Join our team at PROVIDENCE HEALTH & SERVICES - OREGON and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Key Responsibilities + Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone. + Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience. + Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information,and patient support. + Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC). + Demonstrate growth and proficiency in supporting Providence's mission of compassionate, high-quality care. + Able to manage multiple tasks and competing priorities Associate Patient Care Coordinator (1) Required Qualifications: + 6 months of customer service related experience. Preferred Qualifications: + 6 months of office experience, medical office preferred. Recent experience in the medical field. + 6 months of electronic medical record experience (e.g. EPIC) Salary Range, Oregon Min: $19.40, Max: $29.08 Patient Care Coordinator (2) Required Qualifications: + 1 year of experience in medical/healthcare setting. + Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion. + Electronic Medical Records experience (e.g. EPIC) Salary Range, Oregon Min: $21.16, Max: $32.37 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 410204 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 5011 PMG N STAFFING Address: Work Location: Workplace Type: On-site Pay Range: $See Posting - $See Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

You are the first face patients see - setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our mission of making life better for others, we need compassionate and capable individuals to guide patients through every step of their healthcare journey. As a Patient Access Representative, you'll use your strong communication and interpersonal skills to collect insurance and other essential information, assist patients and families in understanding their financial responsibilities, collect co-payments, and ensure required legal documentation is obtained for state and federal compliance. Your attention to detail in creating accurate medical and financial records will make a meaningful difference for both patients and our medical teams. Responsibilities The Patient Access Representative serves as the primary non-clinical contact for all hospital-based patient visits. Responsibilities include: Greeting, registering, checking in, and admitting patients according to scope and service line. Collecting patient demographics, identifying medical providers involved in care, and documenting medical decision-makers. Verifying insurance coverage and benefits, and determining patient financial responsibilities. Assisting patients and families in understanding active insurance coverage and providing guidance on accessing financial and insurance resources. Offering self-pay information and applicable discounts. Collecting copayments, coinsurances, deposits, and payments as appropriate. Collaborating with Revenue Cycle departments and hospital units to ensure accurate medical and financial records. Collecting and submitting required legal documentation to meet State and Federal compliance regulations. Qualifications Education: High School diploma or equivalent required. Two years college education including satisfactory completion of college level Health Records coursework preferred. Experience: A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third-party payor experience preferred. An understanding of health plan and benefit structures preferred. Skills: Effective written and verbal communication skills. Critical thinking and problem-solving skills required. Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines. Demonstrated effective interpersonal skills which promote cooperation and teamwork. Ability to withstand varying job pressures and organize/prioritize related job tasks. Ability to perform multiple tasks at the same time. Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner. Ability to deal with people in emergent and/or stressful situations. Ability to identify alternative means of communication as needed. Ability to adapt to change. Keyboard skills and ability to navigate electronic systems applicable to job functions. Ability to maneuver through several applications including electronic medical records, Microsoft Office applications, different software, website, and databases. Demonstrated understanding of complex collection issues. Demonstrated knowledge of multi-payor systems, and understanding and applying e-coverage results preferred. Demonstrated knowledge of billing/collection, past balances, deposits and knowing State and Federal rules and regulations preferred. Ability to understand and adhere to EMTALA (Emergency Medical Treatment and Labor Act) guidelines. Able to communicate patient financial communication, offer financial aid services, educating patients on eligibility and in and out of network status. Ability to enroll patients into Presumptive Medicaid services - which entails a detailed questionnaire with the patient to determine eligibility Knowledge of medical terminology. Pay Range USD $21.88 - USD $31.27 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

Hiring for our brand new, state of the art surgery center! Act as first point of contact for patients at the Surgery Center. Greet and admit patients. Assist and direct patients to appropriate areas and respond to questions from the patient and/or patient's family. Confirm, prepare, and process patient information for surgery. Process payment for services, and check patients out. Perform work with a focus on effective communication with the patient, coworkers, and the physician. Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and “customer service,” representing EHN in a professional manner at all times. Supervisory Responsibilities This position does not have supervisory responsibility but will assist with orientation and training of new and/or less experienced employees. Primary Duties and Responsibilities Receive and relay incoming calls. Greet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive, and responsive; present a professional and respectful demeanor at all times. Follow established procedures for checking patients into and out of the surgery center. Assist patient with forms and ensure all patient information is accurate and updated in the electronic medical records system, including personal information, insurance coverage and carrier. Answer patient questions regarding appointments, fees, copayments, and services provided; escalate questions as appropriate. Collect co-payments, deductibles and other charges as needed. Verify referrals and authorizations. Perform cashier duties by following established procedures for processing and recording payments, per EHN Cash Handling Policy. Prep charts for upcoming surgeries; ensure patient information is updated in EHR; act as custodian of paper charts. Coordinate surgery appointments with surgery coordinators; communicate with surgery coordinator regarding appointment changes. Provide clerical support to the ASC; prepare correspondence and reports under the direction of the ASC Director. Attend in-service programs as required. Participate in medical records audit. Maintain a neat, clean, and orderly reception and waiting room area. Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. Effectively communicate with patients, coworkers, and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone. Protect confidential patient information and use good judgment in sharing patient information in a manner that is consistent with patient care and current laws and regulations, including HIPAA. Adhere to all safety standards as established by company policy and OSHA requirements. Perform work in compliance with company policy, department procedures and regulatory requirements, including State and Federal laws and regulations. Secondary Functions Schedules or reschedules appointments. Request, receive and transfer medical records to and from other EHN locations as necessary to ensure accurate and timely medical information is provided to ophthalmologists, optometrists, and technician. Assist with patient discharge. Perform various clerical functions as requested by ASC Director or Administrator and surgery center staff. Other duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall. Qualifications Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements) High school diploma or equivalent. Minimum of one year experience preferred. An equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties. Necessary Knowledge, Skills and Abilities Must be computer literate with proficiency in Windows based programs. Ability to complete basic mathematic equations. Knowledge and understanding of medical terminology and procedures. Must be highly organized with the ability to effectively prioritize duties. Ability to establish and maintain cooperative working relationships with all persons contacted in the course of performing duties. Strong interpersonal skills with a genuine desire to help people. Ability to address patient complaints and effectively resolve problems. Skill in handling difficult patients successfully and respectfully. Ability to communicate clearly and concisely, both orally and in writing. Must be detail oriented. Ability to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed. Physical Demands / Work Environment Majority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated, and moderately paced environment. This position requires manual/finger dexterity as necessary to perform daily job duties. Occasionally required to stand and/or walk for extended periods of time. Occasionally required to sit for extended periods of time. Occasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds. Reasonable Accommodations To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EHN believes that each employee makes a significant contribution to our overall success. That contribution should not be limited by assigned responsibilities. This job description is designed to outline primary functions, qualifications and job scope, but is not intended to limit the employee or EHN to only those job functions identified. EHN expects each employee to offer his or her services wherever and whenever necessary to ensure superior customer service, quality patient care, and the success of our business.