Patient access representative jobs in Hoffman Estates, IL

CUSTOMER SERVICE REPRESENTATIVE, PART-TIME Global Electronics Association, the global trade association for the electronics manufacturing industry, seeks a PART-TIME CUSTOMER SERVICE REPRESENTATIVE (CSR). The CSR will Provide best in class service and support for Global Electronics Association's customers and members. Assure high levels of customer satisfaction through quality interactions and timely follow up. Educate customers about the Association's products and services, as necessary. Guide customers to online resources. Monitor issues and provide necessary follow-up and maintain consistency of service. The CSR reports to the Customer Service Manager. RESPONSIBILITIES Phone and Email Support - 85% • Provide a delightful experience for all customers by engaging in polite, positive, professional, and upbeat interactions via phone and in writing. • Use and share knowledge of company products, services, and policies to assist customers with inquiries, complaints, or problems. • Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers and members feel supported and valued. • Engage in active listening with callers, conferencing and clarifying information and diffusing angered customers/members. • Communicate with customer and partners via email in a professional and thorough manner. • Building lasting relationships with customers, members and internal team members based on trust and reliability. • Make recommendations for products and services that better suit customer/member needs or complement the products in which they are interested. • Seek answers to customer inquiries. Escalate issues, as necessary. When appropriate connect customers with other departments/colleagues for higher level support. • Process phone, email, and web orders in a timely and accurate manner. • Resolve backorders, follow up on order fulfilment, and keep customers updated on ship dates. • Process returns and other transactions as necessary within the ERP system. • Verify and update customer information before processing transactions, add new customer records to database when record does not exist. • Document all support activities with the case management system. Special Projects - 15% • Assist management with projects as needed. • Handle regular data entry projects and assist other internal teams with assigned projects as needed. • Assist with trade show projects as needed. • As time allows, review data and process flow in NetSuite and suggest improvements. • Conduct testing of system updates as assigned. • Represent the “voice of customer” on teams and in meetings/conversations, as necessary. REQUIREMENTS • High school diploma or equivalent, some college preferred. • 2 years of experience working with customers. • Excellent oral and written communication skills to effectively communicate with employees, customers, partners, and vendors. • Ability to work independently and collaboratively. • Ability to exercise proven computer skills. Familiarity with Microsoft Office, Skype/Zoom, and customer relationship management software a plus (e.g. SalesForce.com, NetSuite, Microsoft CRM, or equivalent). • Knowledge of and the ability to use a variety of standard office equipment such as a headset, telephone, and copy machine. Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefits. The Association has a hybrid/virtual work environment. Position reports to the Bannockburn, IL office. The pay range for this position is $20 - 25 per hour. The Association considers education, experience, internal equity, and other qualifying criteria to determine starting payrates. In addition to compensation benefits, Global Electronics Association offers a variety of health and welfare benefits, based on eligibility, including job status/hours worked each week. Please send resume and cover letter to e-mail: ****************************** Subject line should say: PT CSR The Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we've supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing. As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation.With global headquarters in Bannockburn, Illinois, the Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.

About Us Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry. We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business-delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees' health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees' benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work. Personal Lines Customer Service Representative Position Summary The primary function of this role is to provide exceptional service to clients by assisting with policy inquiries, processing changes, and ensuring client satisfaction across all personal lines insurance products, including auto, home, renters, and umbrella policies. Responsibilities: Respond promptly and professionally to client inquiries via phone, email, and in-person. Process policy changes, endorsements, renewals, cancellations, and billing inquiries. Educate clients on policy coverage, limits, and options to ensure they have appropriate protection. Collaborate with insurance carriers to resolve client issues and ensure timely processing of requests. Maintain accurate and up-to-date client records in the agency management system (Applied Epic). Identify opportunities to cross-sell or upsell additional personal lines products. Assist with new business quoting and application processing as needed. Ensure compliance with all regulatory requirements and internal procedures. Other duties as assigned. Qualifications: High School Diploma or equivalent required; Associate or Bachelor's Degree a plus Valid and relevant Property & Casualty license within state of business, or willingness to obtain the license within 90 days of employment 1-2 years of experience in personal lines insurance or a customer service role Strong knowledge of personal lines insurance products and industry practices Proficiency in agency management systems (Applied Epic) and Microsoft Office Suite (Word, Excel, Outlook) Excellent communication, interpersonal, and problem-solving skills Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment Ability to pass a criminal background check as permitted by law Schedule: Monday-Friday, 8:30am-5:00pm Office Location: 852 W Bartlett Road, Bartlett, IL 60103 Benefits: Competitive Compensation Commensurate with Experience Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Job Details: The Customer Service Representative is the first person in the walk-up center that a customer comes in contact with for assistance. This position provides professional, knowledgeable, and courteous face to face customer support to all cardholders. This position typically works under close supervision and direction. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Assist Patrons regarding run transit fare payment programs. Processes all card registrations, faxes and emails inquiries within contractual Key Performance Indicator timelines and accuracy requirements Notifies management of all encounters that deviate from established policies, procedures and written/verbal instructions. Processes lost/stolen, damaged/defective cards patron requests. Processes authorized refunds via electronic transfers and banked money Processes Fare Adjustment Envelopes (FAE) as needed Assists with web account set-up and web access issues Initiates outbound courtesy calls as needed. MINIMUM JOB REQUIREMENTS: Bilingual English/Spanish. High School Diploma or equivalent. AA degree preferred. Plus a minimum of two years experience in Customer Service/Retail. Must be a good team player, possess a positive attitude, be self-motivated and excel in a fast paced environment. Able to work and respond in a time-sensitive environment. Willing to work extended hours. Ability to type 40+ WPM. Proficient in Microsoft Office. 1st Shift: 8:30am-5:00pm

Summary/Objective of Overall Role: The purpose of this role is to facilitate the processes and workflow of the services provided to our cliental by following the guidelines, existing instructions and standard operating procedures for the logistics role. The Senior Logistics Specialist will adhere to existing processes, while assisting with continuous improvement and process development needs of the role. Essential Functions: Service Trade™ proficiency based on existing Service Trade™ instructions Communicating reportable items to leadership per standard operating procedures Drafting and managing the employee scheduled to be approved by leadership and any schepdule updates, bi-weekly. Schedule/reschedule all jobs per standard operating procedures on a weekly/monthly basis Draft & manage all quotes from initiation of request (or reported deficiency) to scheduling of the job per standard operating procedures Add customers to the system & manage client records including updating location notes based on location & service provided. Act as scheduling liaison for subcontractors. Facilitate employee or job schedule changes to accommodate staff or client needs, including processing PTO/NPTO requests. Communicating reportable items to leadership per standard operating procedures Assist with documentation management by filing documents and updating files. Answer phones & relay messages Assist with facilitating candidate interviews Attend catch up meetings on a regular basis to inform & update leadership on the current state of jobs & scheduling needs. Ad hoc tasks to assist leadership & field staff. Logistics and Service Trade™ training Delegate & Supervise additional tasks to Jr. Logistics Specialist Oversee the completion of updates & maintenance of the daily field performance report, per standard operating procedures Oversee the completion of updates & maintenance of the service tracking report daily, per standard operating procedures Oversee the review of completed jobs & drafting overview emails daily, per standard operating procedures Oversee the daily customer service follow up calls, scheduling confirmation calls & service reminder calls, followed up with email correspondence. Oversee the facilitation & coordination of rental equipment for jobs as needed Oversee the facilitation & coordination of travel arrangements for field personnel Oversee, the management & updating of customer information (i.e. location instructions, assets/equipment, contact information etc.) in Service Trade™ Self-starter, able to work independently, with minimal supervision Organization/Prioritization Skills Ability to understand & follow SOPs Problem Solving skills Type a minimum of 60 wpm Time Management Other Duties: This role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Benefits: After 90 days

Senior Mechanical Construction Scheduler & Claims Avoidance Specialist We are seeking a skilled Senior Mechanical Construction Scheduler & Claims Avoidance Specialist to join our team. This position is crucial for ensuring that mechanical construction projects are completed on time and within budget while proactively preventing claims. The ideal candidate will have extensive experience in scheduling and a strong background in mechanical systems, particularly in piping, plumbing, and HVAC. Key Responsibilities Develop and maintain detailed construction schedules for mechanical projects including piping, plumbing, and HVAC systems. Analyze project plans and specifications to establish scheduling parameters and milestones. Coordinate with project managers, engineers, and subcontractors to gather scheduling input and ensure alignment across all teams. Identify potential scheduling conflicts and proactively implement solutions to avoid claims. Monitor project progress and update schedules regularly to reflect current status and forecasts. Prepare and present scheduling reports to stakeholders, highlighting critical path activities and any deviations from the plan. Facilitate scheduling meetings and discussions to ensure clear communication and understanding among all team members. Qualifications Bachelor's degree in Mechanical Engineering, Construction Management, or related field. Minimum of 7 years of experience in construction scheduling, with a focus on mechanical scopes. Proficient in scheduling software such as Primavera P6 or Microsoft Project. Strong understanding of mechanical construction processes, particularly in piping, plumbing, and HVAC. Excellent analytical and problem-solving skills to effectively manage scheduling conflicts. Proven ability to work collaboratively in a team environment and communicate effectively with various stakeholders. Benefits Salary Range: $115,000 - $140,000 401K plan with matching contributions Health, Vision, and Dental Insurance Paid Time Off Company annual bonus program Health Savings Account, Health Reimbursement Account and Flexible Spending Accounts Health Wellness Programs Ongoing education stipend for AACE/ASTM certifications Possibility of hybrid work environment (3 days onsite, 2 days remote Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: carson.kirk@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CK13-1856574 -- in the email subject line for your application to be considered.*** Carson Kirk - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where resourcefulness and problem-solving are key? If so, we have the perfect opportunity for you! We're seeking a Customer Support Representative to join our dynamic team. In this role, you'll be the backbone of our account support operations-handling everything from email and phone inquiries to resolving complex issues for drivers and internal stakeholders. Your professionalism and ability to think creatively will make a real impact every day. What You'll Do Serve as the primary support for account managers who oversee fleet operations. Assist with vehicle ordering and provide top-notch customer service for drivers and clients. Manage high-volume email and case inquiries, ensuring accurate documentation in real time. Handle unique challenges-whether it's helping a driver with an impounded vehicle or guiding them through future service needs. Make outbound follow-up calls and maintain clear, professional communication. Utilize internal systems (CARE) to track and resolve issues efficiently. Perform data-related tasks such as creating vehicle selectors, processing billing changes, generating reports, and updating driver information. Use Excel functions (including VLOOKUP and basic pivot tables) to organize and analyze data. What We're Looking For 2+ years of office-based customer service experience Strong written and verbal communication skills Professional presence for virtual meetings (via Teams) Proficiency in MS Office Suite (Outlook, Word, Excel) Ability to multitask across multiple databases and monitors High school diploma or equivalent Typing speed of at least 40 WPM Experience with Salesforce CRM preferred Key Skills Customer Service | Data Entry | Problem Solving | Microsoft Office | Email Communication | Salesforce CRM | Excel (VLOOKUP, Pivot Tables) Why You'll Love This Role: You won't just be answering calls-you'll be solving problems, building relationships, and making a difference for drivers and stakeholders. If you're resourceful, detail-oriented, and thrive on helping others, this is your chance to shine. Ready to join a team that values your expertise and professionalism? Apply today! Job Type & Location This is a Contract position based out of Schaumburg, IL. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Schaumburg,IL. Application Deadline This position is anticipated to close on Dec 15, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP through end of the year $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm

Job Title: Customer Service Representative - Producer Services Duration: 6 months Temp to Perm Hourly contract Position (W2 only) Note: Job Hours of operation 7:30am-8:00pm central time Job Schedule-Some Saturday hours may be required. Job Schedule-five days on site. TEMP TO PERM bilingual is a plus but not required Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals! Job Summary The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems. Responsibilities Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information Assist with basic technical troubleshooting Be able confident and capable to handle all new business, underwriting, claim and compensation situations. Learn soft skills while communicating with customers Focus on customers' needs and develops a customer centric approach in servicing customer's needs. Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's. Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership. Learn all policy product lines, all procedures for the core and worksite calls. Provides support for business partners as needed. Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership. Skills Ability to effectively communicate and build strong partnerships with newer employees. Basic computer skills and knowledge of database software. Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. Demonstrated attention to detail, organizational skills, and time management skills. Ability to work a flexible schedule to meet the needs of the business and performance requirements. Friendly and professional demeanor. Excellent communication and interpersonal skills. Ability to remain calm in stressful situations. Supplemental insurance knowledge and licensing is a plus. Bilingual language proficiency is a plus. Bilingual skills (verbal, written, read) in Spanish a plus Competencies Problem solving - take an organized and logical approach to thinking through problems and complex issues Initiative - Willing to do more than is required or expected Adaptability - ability to redirect personal efforts to respond to changing environment Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes Qualifications - External Education and Experience High school diploma or general education degree (GED); Associate degree preferred. 2+ years' experience in a contact center environment preferred. Compensation: The hourly rate for this position is between $20.00 -$22.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations

Job Title: Customer Service Representative - Producer Services Duration: 6 Months (Contract to Hire -CTH) No. of Positions: 1 Job Hours of operation 7:30am-8:00pm central time Job Schedule-Some Saturday hours may be required. Job Schedule-five days on site. TEMP TO PERM bilingual is a plus but not required Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX JOB SUMMARY The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems. RESPONSIBILITIES • Demonstrate consistent good quality and performance results. • Provide consistent service that is customer focused and professional. • Supporting Field Sales agents with insurance product information • Assist with basic technical troubleshooting • Be able confident and capable to handle all new business, underwriting, claim and compensation situations. • Learn soft skills while communicating with customers • Focus on customers' needs and develops a customer centric approach in servicing customer's needs. • Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's. • Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership. • Learn all policy product lines, all procedures for the core and worksite calls. • Provides support for business partners as needed. • Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership. SKILLS • Ability to effectively communicate and build strong partnerships with newer employees. • Basic computer skills and knowledge of database software. • Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. • Demonstrated attention to detail, organizational skills, and time management skills. • Ability to work a flexible schedule to meet the needs of the business and performance requirements. • Friendly and professional demeanor. • Excellent communication and interpersonal skills. • Ability to remain calm in stressful situations. • Supplemental insurance knowledge and licensing is a plus. • Bilingual language proficiency is a plus. • Bilingual skills (verbal, written, read) in Spanish a plus EDUCATION AND EXPERIENCE • High school diploma or general education degree (GED); Associate degree preferred. • 2+ years' experience in a contact center environment preferred.

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Context : Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit. Your Role : Act as the main point of contact for traders, building trusted relationships with Front Office desks. Handle Level 1 functional support: user requests, incident management, escalation, and follow-up. Gather and document business requirements, conduct functional testing, and support production releases. Collaborate with IT development teams (local and global) to deliver system enhancements. Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.). Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations. What We're Looking For : Bachelor's degree in Computer Science, Finance, or related field. Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives. Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management. Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.). Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet. Experience working with relational and no-relational databases (good SQL skills). Knowledge of FIX and other order/rfq/trading protocols. Excellent communication and stakeholder management skills, customer-focused mindset. Ability to multi-task, prioritize, and thrive in a fast-paced trading environment. Knowledge of Agile methodologies is a plus. This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.

A leading pharmaceutical company in Chicago is seeking an experienced Associate General Counsel specializing in securities and finance. This role involves advising on corporate disclosure, compliance with regulations, and providing complex legal support for various transactions. The ideal candidate will possess a Juris Doctor degree and significant legal experience, along with strong communication and negotiation skills. The company offers a competitive compensation package and a robust benefits plan. #J-18808-Ljbffr

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Monday through Friday - some evening hours required. Rate of Pay: This is a Full-Time Support Staff position at grade 11, with an annual salary range of $36,494 to $48,659. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Non-Exempt Grant Funded: No Job Summary: An employee in this classification performs work of moderate difficulty by assisting students in the registration process. Work is distinguished by the ability to maintain student records related to enrollment and residency. General supervision is received by the assigned manager. Required Knowledge: 1. High school diploma or High School Equivalency (GED/HSE), with a minimum three years previous customer service experience or equivalent combination of education and/or experience. 2. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail. 3. Considerable skill in problem solving and analytical deduction. 4. Considerable skills in verbal and written communication. 5. Working skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher 6. Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds. 7. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology. 8. Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs. Desired Knowledge, Skills & Abilities: Associates degree or 60 hours of college credit preferred. Essential Duties: 1. Provide students and general community information and communication on all college service programs, departments, personnel, policies and procedures. Communicate information regarding semester class scheduling, campus activities, admission process, alternative schedules, fees, new student orientations, etc. 2. Orient new staff in the registration department of processes to ensure consistent services 3. Register students for credit and non-credit classes; research, verify and monitor compliance with prerequisites. 4. Assist and resolve issues for students registering in person on online. 5. Verify student records and process any necessary changes to ensure accuracy. 6. Enter incoming transcript information into database. 7. Accurately filing student documents using a variety of modalities, including, but not limited to, scanning and linking. 8. Determine residency for tuition costs and monitor address changes for residency status. 9. Complete enrollment verifications 10. Maintains required training, licensure and/or certifications 11. Maintains confidentiality of privileged information and adheres to applicable privacy laws 12. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace. 13. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work. 14. Adheres to department guidelines for attendance and punctuality Other Duties: Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department. Perform other job-related duties as assigned which pertain to the job description. Physical Demands: Light (up to 25 lbs occasionally or 10 lbs frequently) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The initial posting date for this position is 09/04/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 09/11/2025 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Details Job Title Accessibility Specialist Position Number 8100432 Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Maywood-Health Sciences Campus Department Name STUDENT ACADEMIC SERVICES Location Code STUDENT ACCESSIBILITY CENTER (02043G) Is this split and/or fully grant funded? No Duties and Responsibilities The Accessibility Specialist serves Students with disabilities to secure access and to facilitate accommodations related to academics, testing, housing, and meal-plan accommodations. As part of a team of Accessibility Specialists, each Accessibility Specialist also serves as a liaison to University Campus Partners or facilitates a service delivery system for the Student Accessibility Center (SAC). Responsibilities include: Direct Student Service: * Evaluates and interprets disability documentation and reviews student applications to affiliate with the Student Accessibility Center (SAC). Prepares for the initial interview and prepares questions about the functional impact of a student's disabilities in relation to their courses/academic program. * Approves and facilitates reasonable accommodations consistent with current law and identified best practices within the field. * Prepares a case-notes summary of findings and recommendations after the interview, inputting these into the case-management system database. Maintains confidentiality of records. * Meets individually with students to discuss current accommodations, assesses the need for reevaluation of accommodations, fosters student self-advocacy, and maintains communication with Instructors/Staff. * Coordinates communication between Faculty, Staff, and prospective and enrolled Students with disabilities. Provides on-going consultation and technical assistance to facilitate services and accommodations, some of which require a fundamental-alteration review to set limits on their usage, which requires Faculty input. * Provides referrals to students for practitioner evaluations and to on-campus academic and wellness resources. * Works directly with Students with disabilities including but not limited to Deaf and Hard of Hearing Students, visually-impaired, learning-disabled and students with medical (such as chronic conditions) and mental health concerns. Re-evaluates accommodations when students move to field-based learning (e.g., internships, practicums, clinical rotations). * In collaboration with SAC Staff, plans and facilitates Student and Faculty workshops. * Facilitates accessible participation at various campus events (Student Organization Fair, Wellness Fair, Orientation Resource Fair, etc.) working closely with the campus planners and event organizers. * While the central office is based at Loyola's Lake Shore Campus, the Accessibility Specialist will work at both the Lake Shore Campus and the Health Sciences Campus (Maywood, IL), and may travel to the Water Tower Campus, as needed. Accommodated Testing Operations: * Oversees accommodated testing operations and proctoring at the Health Sciences Campus in support of students in the Marcella Niehoff School of Nursing (MNSON) and Parkinson School of Health Sciences and Public Health. * Communicates with Faculty and school Administration to support testing operations. * Works with campus reservations processes to coordinate testing locations, including room reservations for group testing rooms and private-room testing. * Coordinates scheduling of accommodated testing for MNSON and Parkinson students at the HSC testing center. * In collaboration with the SAC Testing Coordinator, manages proctors at the Health Sciences Campus. Collaboration/Consultation: * Serves as a member on internal and university-wide work groups and committees, as needed. * Maintains liaison relationship with Campus Partners, and/or supports the delivery of other SAC services, including but not limited to communication services, notetaking, assistive technology, or alternate format materials. * Works closely with the Department of Residence Life regarding housing, dining, and emotional support animal (ESA) accommodation needs for students with disabilities. * Consults and collaborates with Staff in other units, including but not limited to First and Second Year Academic Advising, Scholars Programs, undergraduate and graduate academic programs, Tutoring Center, New Student Programs, International Programs, the Wellness Center, and the Office of the Dean of Students. * Serves as a liaison to the Faculty and campus community on issues related to students with disabilities, classroom and curriculum accommodations, and ADA compliance for students. * Participates in Student Academic Services signature programs, events, and activities, including but not limited to: Orientation, New Student Convocation, finals week proctoring, admission open houses, and student celebrations. * Must be able to work some evening and weekend hours in a fast-paced environment. * Performs other duties as required. Minimum Education and/or Work Experience Master's degree in Education, Social Work, Counseling, or related field and one to two years of related work experience required; combination of comparable work and education experiences may be considered. Qualifications * Bachelor's degree and one-to-two years of related experience in services for students with disabilities; master's degree preferred in higher education, educational psychology, rehabilitation counseling, social work, special education, or related field. * Knowledge of the needs of students with disabilities and diverse populations. * Knowledge of relevant laws related to higher education/disability (ADA, Section 504 of the Rehabilitation Act, FERPA) and accommodations. * Demonstrated effective verbal and written communication skills. * Ability to help students develop an appreciation for Jesuit approach to education. * Ability to work effectively with students in a holistic manner with an enthusiasm for providing student-centered services in the Ignatian tradition. * Demonstrated ability to effectively collaborate and communicate with Faculty, Staff, Students, and parents/families within the parameters of FERPA. * Ability to embrace, promote and articulate the University's Jesuit Catholic identity. Certificates/Credentials/Licenses Bachelor's degree and one-to-two years of related experience in services for students with disabilities; master's degree preferred in higher education, educational psychology, rehabilitation counseling, social work, special education, or related field. Computer Skills Proficiency with MS Office 365 applications (including MS Excel, MS SharePoint, MS Teams), Internet, and e-mail applications. Prior administration or understanding of case management system Symplicity Accommodate preferred. Familiarity with any/all of the following is beneficial but not required: Oracle PeopleSoft; EAB Navigate360; Zoom. Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? Physical Demands None Working Conditions Irregular Hours Open Date 01/13/2025 Close Date Position Maximum Salary or Hourly Rate $52,000/ann Position Minimum Salary or Hourly Rate $45,000/ann Special Instructions to Applicants As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at ********************* For information about the university's focus on transformative education, they should consult our website at ***************************** About Loyola University Chicago Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world. Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.

Standardized Patients (SPs) are trained individuals who simulate real patient scenarios to support clinical education across physical and mental health disciplines. They recreate patient histories, personalities, emotional responses, and physical findings to help learners practice and refine clinical and interpersonal skills. SPs may be interviewed and examined by students and health professionals as part of their training. This is a part-time position with intermittent work hours. There are three levels of roles in the program, each requiring specific skills and experience: Standardized Patient (SP): Simulates patient scenarios for educational purposes. Physical Examination Teaching Associate (PETA): Standardized patients who are specifically trained to teach, assess, and provide feedback to learners about physical examination techniques. They can also address the communication skills needed. Sensitive Exam Teaching Associate (SETA): Standardized patient encounters involving sensitive exams. This role requires additional training due to the nature of the exam. Sensitive exams typically include breast, pelvic, rectal, and/or testicular exams. KEY RESPONSIBILITIES Simulate patient cases accurately and consistently, including history of current concern, affect/behavior, and physical findings in a standardized, accurate and reliable manner Teach and assess clinical and communication skills for students in medical, psychology, counseling, and other health-related programs. Duties may involve instruction of appropriate examination techniques for both physical and mental health assessments Provide written and verbal feedback to learners Document learner performance with accuracy and consistently using electronic systems Participate in both in-person and virtual simulations as needed Monitor other SPs for quality assurance Accept ongoing feedback and incorporate supervisor feedback into performance Maintain confidentiality of learner information and assessment data Respond to email messages and electronic communications promptly Demonstrate professional behavior and accountability for actions Work collaboratively as a team member Maintain commitments to the SP Program BASIC QUALIFICATIONS Ability to work effectively with diverse populations and demonstrate cultural sensitivity Ability to communicate clearly and effectively with learners from various medical and mental health educational programs Ability to recall an encounter accurately for the completion of checklists and written materials during practice sessions and assessments which result in learner grades Strong organizational skills in all work aspects Ability to work effectively as part of a team and independently Objective and unbiased approach to healthcare interactions Highly reliable and punctual in attendance for both in-person and virtual sessions Flexible and able to adapt in different work situations and learning environments Comfort with appropriate physical and mental health assessments by healthcare students and professionals Proficient with technology including email communication, video conferencing platforms, electronic documentation systems, and basic computer applications REQUIREMENTS High school diploma or equivalent Previous experience in healthcare, education, or customer service preferred, but not required Completion of Standardized Patient training program upon hire COMPENSATION The hourly rate ($28 - $33) varies depending on the level of SP services being provided. These services include SP, PETA, and SETA. Preparation/training for sessions (typically done at home) is paid at a lower rate. ADDITIONAL INFORMATION Standardized Patients (SPs and PETAs) will be recorded for teaching and assessment purposes only using both video recording equipment and virtual platforms. Due to the nature of the training and the conditions being portrayed, existing health conditions may determine which cases and situations an SP will be recruited to portray. This will be considered on a case-by-case basis. All employees must comply with university policies regarding background checks. Compensation & Benefits This opportunity is budgeted at $28.00 - $33.00 hourly base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below. ****************************************************** The Chicago School is an Equal Opportunity Employer. Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

39 Paid Days Off Each Year Language Requirements: Bilingual in English/Spanish The Patient Enrollment and Access Specialist will coordinate financial assessments of patients, bridge enrollment to empanelment, and assist with clinical access for PrimeCare clients. Duties and Responsibilities Provide enrollment assistance, including, but not limited to, completing coverage applications, gathering required documentation, and troubleshooting the enrollment process, for uninsured children and adults to access subsidized, low-cost, and free health insurance programs through the Health Insurance Marketplace, Medicaid, and the Children's Health Insurance Program (CHIP) Enroll patients in SNAP benefits and Cash Assistance through DHS Provide structured patient education on health coverage, engage in follow-up conversations, and offer renewal assistance for enrolled individuals Enroll patients in, and maintain, PrimeCareHealth's Financial Assistance program Assist in the redetermination process for MCO members Ensure continuity of insurance eligibility by identifying patients with current breaks in coverage Empanel patients to medical home provider Maintain health plan enrollment roster information, patient utilization history, and provider-weighted panel size Distribute outreach materials to patients to build coverage option awareness Collaborate with patients and billing staff to troubleshoot and resolve billing issues Required Skills or Abilities Knowledge of the health and human services infrastructure, health insurance programs, and public coverage options Ability to effectively develop and nurture relationships with a diverse group of stakeholders and communicate with potential enrollees Ability to work independently and coordinate multiple tasks Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, internet-based applications, and the Microsoft operating system Required Knowledge, Experience, or Licensure/Registration Bilingual Spanish/English Bachelor's Degree in Public Health, Health Education, Social Work or related field strongly preferred Experience working with large and/or diverse client populations and low-income families and individuals Excellent interpersonal, verbal, and written communication skills Excellent time management, organizational, and intermediate to advanced computer skills; fast learning ability to use new technologies and systems Committed to achieving results under demanding time frames Strong ability to manage and meet multiple deadlines and goals, and maintain documentation, according to required state and federal laws and regulations May require some non-traditional hours, including limited evening and weekend hours Benefits 27 days of PTO each year, accrued each pay period 3 personal days 1 floating holiday 8 paid holidays Medical/Dental/Vision coverage available the 1st of the month following 30 days Company-paid life, short-term disability, and long-term disability coverage Discretionary 403(b) match and profit sharing after meeting service requirements Flexible spending accounts Accident & critical illness coverage Pet insurance Salary All wages are based on relevant years of experience. The minimum rate is the wage that an individual with no patient enrollment and access experience will earn. PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants . T herefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Schedule & Registration CoordinatorJob Category:Academic StaffEmployment Type:RegularJob Profile:Stu Rcds & Curr Spec II (Inst) Job Duties: The Schedule & Registration Coordinator collaborates with and supports students, faculty, and staff in the development, implementation, and maintenance of student records and curricular services. Key Job Responsibilities: Ensures correct and timely management of student records, course registration, and schedule build within the student information systems Provides direction to students and staff on a variety of academic processes and policies including graduation requirements, academic standing, enrollment, and course change requests Collaborates with students, academic deans, faculty, advisors, and staff to resolve curricular and student record issues Audits and corrects data to ensure accuracy and completeness Implements, interprets, and enforces instructional, professional, and legal standards and regulations related to student, curricular, and academic records Key Job Responsibilities: Serves as an expert in the creation and maintenance of student records and curricular and degree requirement data within the student information system Provides functional support and evaluation of the student information, curricular management, and credit evaluation systems to identify opportunities for business process improvements and makes recommendations to adapt processes and systems to achieve greater efficiency Implements, interprets, and enforces instructional, professional, and legal standards and regulations related to student, curricular, and academic records Participates in systems testing and develops and maintains documentation on business processes Collaborates with academic deans, faculty, advisors, and staff to resolve curricular, student record, and credit evaluation problems. Audits and corrects data to ensure accuracy and completeness Applies knowledge of programs, procedures, and policies to provide expert guidance in student records, curricular management, and credit evaluation functions when complex cases have been escalated by campus stakeholders for resolution Department: Office of the Registrar Compensation: $43,000-$49,000/year depending on qualifications and experience Required Qualifications: Strong organizational and time-management skills. Ability to work effectively with a diverse university community. Attention to Detail and Accuracy: Exceptional accuracy in auditing and processing requests to student records, interpreting curriculum and student record changes, and ensuring schedule submissions changes are programmed appropriately. Preferred Qualifications: Demonstrated understanding of curriculum structures, academic requirements, and university policies related to student records, course and room scheduling, and enrollment/degree verification reporting. Experience working with Peoplesoft Campus Solutions student information system. Education: Bachelor's degree; or in lieu of a degree, proven written and verbal communication skills, critical thinking, reasoning skills, adaptability, and learning agility supported within resume and/or cover letter. How to Apply: TO ENSURE CONSIDERATION: Applications received by Thursday 10/16/2025 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. Files must be complete to be considered. Submission in PDF format is preferred for all attachments. Please include the following documents: Cover letter addressing qualifications and experience Resume (Official Transcripts may be required of finalist) Legal Notices and Important Information Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. (see TC1 - App. 4 and p. 12) Note: Criminal Background Check - The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a “disparate impact” and is not “job-related and consistent with business necessity” in hiring decisions. All information used to screen or hire job applications should relate to the duties of the job. Reasonable Accommodations It is the policy of UW-Parkside to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at ************. Employment opportunities will not be denied because of the need to provide reasonable accommodation for a qualified individual with a disability. Parkside Crime Statistics Report In compliance with the Clery Act of 1998, the University of Wisconsin Parkside Crime Statistics Report is available here. Call the UW-Parkside Campus Police Office at ************** for a paper copy of the annual report. Transcript Requirement Please note: Transcriptions will be required upon hire. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

Full-time Description The position of Technical Services Staff ,with a specific focus on Accessibility, includes responsibility to perform a variety of professional duties of a technical and often complex nature, relating to ICC's Technical Services and development and maintenance of codes and standards. The individual provides internal professional and technical support to ICC staff, both within and outside the Technical Services department, and has frequent telephonic, written, and direct personal contact with committee members, interested parties, customers, and the public. The position is based out of ICC's Central Regional Office in Country Club Hills, Illinois and reports to the Director of Standards Development. This position can be a hybrid position depending on the selected individuals skills, experience and proximity to an established ICC office. Essential Functions: The key responsibility will be providing technical support services for ICC's codes and standards with an emphasis on accessibility requirements in codes and standards. This includes: Assist members with code/standard interpretations and related questions Staff liaison to codes and standards development committees Representing ICC at meetings and conferences Serving on internal and external committees Assist in educational content development, and conducting ICC seminars as an instructor Serving as a technical resource for other ICC departments and functions which may involve assisting with accessibility requirements for our publications[BT1] Perform other technical and administrative duties as assigned In addition, technical staff may be called upon to assist the ICC Codes & Standards Department with duties related to the development of codes and standards, including: The review and development of code/standard language that is concise, accurate, and consistent with other code/standard provisions Participation at ICC's Committee Action and Public Comment Hearings Working with publications staff to ensure the accuracy of published code/standard documents Assisting in, and supporting the development of Commentaries and other code/standard related publications of ICC Responding to inquiries on code interpretation for the position's area of subject matter expertise. Performs other related duties as assigned Evaluate and Audit Digital Content: Conduct thorough evaluations and audits of digital content, including websites and mobile applications. Ensure compliance with accessibility standards such as the Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA). Identify accessibility barriers and recommend effective solutions. Remediation Strategies: Collaborate with web developers, designers, and content creators to develop and implement remediation strategies for identified accessibility issues. Ensure that websites and software are modified to be accessible to everyone. Documentation and Training: Create and maintain comprehensive documentation of accessibility policies, procedures, and best practices.monitor evolving accessibility legislation and standards. Design and deliver training sessions on accessibility principles, tools, and techniques for both technical and non-technical staff. User Testing and Feedback: Facilitate user testing with individuals with disabilities to gather feedback on the usability of digital products and services. Incorporate findings from user testing into improvement plans. Procurement and Compliance: Advise on the procurement of accessible technology and services. Ensure that accessibility criteria are included in vendor selection and evaluation processes. Coordinate with legal and compliance teams to monitor evolving accessibility legislation and standards. Handling Complaints and Inquiries: Investigate and respond to accessibility complaints or inquiries from users. Propose appropriate resolutions to enhance user satisfaction and compliance. Requirements Essential Skills and Education/Experience: Baccalaureate in architecture, engineering, or science with professional licensure/registration preferred Minimum of 5 years of professional experience in a building jurisdiction, related professional association/company, or code enforcement, implementation, or interpretation Ability to demonstrate sound working knowledge of code interpretation, application, and/or enforcement Strong technical writing, communication, and customer service skills Strong facilitation skills Knowledge of ANSI and SCC standards development requirements a plus Physical Requirements: Occasional travel required when conducting ICC seminars and assisting the Codes & Standards Department, both locally and nationally Ability to sit for extended periods while working at a computer or desk Occasional standing, walking, and reaching to access files or office supplies Manual dexterity for typing, filing, and handling office equipment Ability to lift and carry up to 20 pounds occasionally (e.g., office supplies, documents) Visual acuity to read printed and digital materials Auditory ability to communicate effectively in person and over the phone May need to climb stairs in multi-level office building Environmental Conditions: Indoor office/home environment Must be able to work in standard office environment with artificial lighting and climate control Disclaimer: This description is not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to change or add duties to this position as business needs require. International Code Council offers a competitive starting salary and comprehensive benefits package that includes paid vacation and sick time, health/dental/vision insurance, 401k with generous company match immediately vested, company paid basic life insurance, short-term and long-term disability coverage. Additional voluntary benefit offerings are available such as critical illness insurance, flexible spending accounts, and pet insurance.??? International Code Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, citizen status, religion, ancestry, national origin, age, disability, sex, marital status, military status, pregnancy, sexual orientation or any other basis prohibited by applicable federal, state or local employment laws or regulations in every location in which the company has facilities. Salary Description up to $125000

Status: Full-Time (40 Hours/Week) Days/hours: Monday - Friday Pay Rates (depending on experience): From $19.00/Hour This position is responsible for providing the highest level of customer service to all callers by addressing callers questions, triaging calls, and scheduling appointments. This position will also act as a liaison between Fox Valley Orthopedic and current and future patients. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned. Obtain patient information by answering telephone calls, interviewing patients Input patient information into computer system ensuring accuracy and clarity Triage calls and direct to appropriate department Informs patient by explaining procedures, answering questions, providing information Determine insurance eligibility requirements Inform patients of available appointments Schedule patient appointments Communicate with patients and families regarding processes and procedures Monitor/complete web requests, secure messages Address overnight voice messages Monitor/complete Ortho First voice messages Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative goals Managing large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics. Accept ownership for effectively communicating customer issues, complaints and inquires keeping customer satisfaction at the core of every decision and behavior. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Required: A High school diploma or equivalent. A minimum of two (2) years of call center experience in a healthcare setting Preferred: Previous work experience in an Orthopedic practice. Bilingual is a plus Benefits BCBS Medical Dental & Vision Insurance Paid Time Off (PTO) Holiday Pay 401k/Profit Sharing Short-Term Disability Insurance Life Insurance Various voluntary benefits

It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 5 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join in? We are looking for a Patient Representative to support the MRI department. This position will primarily be responsible for the registration process while upholding exceptional professionalism and providing excellent customer service to all patients and staff. This is a full-time position Monday through Friday based at the outpatient clinic in Westchester, IL. Responsibilities Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc. Oversees patient tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion. Verifies, updates, and scans new and returning patient information. Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments. Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction. Enters patient admitting information into computer. Obtains signed statement from patient to protect clinic's interests. Collects copays and/or payments on account. Other duties as assigned. Ability to: Operate basic office equipment such as a computer, phone and fax machine. Multi-task and work in a fast-paced environment. Communicate effectively verbally and in writing. Work and communicate with patients, physicians and staff in all levels of the organization. Work a flexible schedule to meet the needs of the department. Education and/or Experience High school diploma or general education degree (GED) Minimum of 2 years' experience in a medical setting. What's in it for you? MOR offers their employees a comprehensive compensation and benefits package. Pay Rate: $18.00 - $19.50 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. Eligible for quarterly incentive program. Medical, Dental and Vision Insurance. Paid Time Off and Paid Holidays. Company-paid life and long-term disability insurance. Voluntary life, AD&D, and short-term disability insurance. Critical Illness and Accident Insurance. 401(k) Savings Plan. 401(k) Employer Contribution. Pet Insurance. Commuter Benefits. Employee Assistance Program (EAP). Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA). HSA Employer Contribution (when enrolled in a HDHP). Tuition Reimbursement. Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about.