Patient access representative jobs in Howell, NJ

ABOUT THE ROLE The Practice Coordinator performs a wide range of administrative tasks to support assigned attorneys and other timekeepers and plays an integral role in daily practice support, combining premier assistance with administrative, organizational, project-based, and practice-related responsibilities to provide comprehensive support. The Coordinator leverages detailed knowledge of legal procedures, firm operations, and client needs to ensure seamless and efficient management of attorney schedules, client matters, billing, and practice-related projects. This individual provides a high level of client service and support while producing a high volume of consistently excellent work product. Administrative Coordination Maintains detailed calendars displaying appointments, deadlines, travel schedules, and conference calls. Proactively tracks important dates to ensure timely completion of key tasks. Provides professional relationship management with external and internal clients. Serves as a direct point of contact for telephone calls, emails, and in-person inquiries. Exercises sound judgment when screening communications, facilitating effective follow-up and high-quality client service. Creates and maintains client/matter lists and communication lists. Maintains contacts in Outlook and Salesforce. Manages both paper and electronic files in compliance with the firm's records management policies, ensuring confidentiality and accuracy. Creates and maintains working files and binders as requested. Utilizes firm-provided software to accurately store email messages and maintain and retrieve files. In conjunction with Paralegals, may prepare or coordinate the preparation of Responses to Auditor Requests. Assists with preparation of Opinion Letters. Utilizes firm-designated workflow software to open and close matters. Processes and tracks conflict reports. Prepares engagement letters. Initiates client file transfer requests and assists with client disengagements. May facilitate the secure transfer of case/client data in accordance with firm's data security policy. General Practice Support Creates, edits, proofreads, and finalizes complex and practice specific legal and administrative documents, forms, and correspondence, ensuring accuracy and completeness. Engages in active coordination of practice-related projects such as practice group meetings and initiatives, client or industry research, and event planning. Interprets objectives, designs project timelines, and ensures that deliverables align with the firm's expectations. Supports attorneys' efforts to maintain client relationships. Coordinates pitch materials, tracks leads, updates contact databases, and arranges key client meetings. Assists with social media or targeted outreach. Partners with other administrative departments (Billing, Marketing, IT, Office Services) to assemble critical information, coordinate billing tasks, and maintain client satisfaction. Billing and Financial Administration Upon attorney request, diligently manages attorney time, including inputting timenotes provided by attorney, editing and proofreading, and ensuring compliance with matter codes and billing guidelines. Proactively reminds attorneys of time entry deadlines and collaborates with them to ensure timely submission. Collaborates with attorneys to finalize and submit time daily. Collaborates with Client Account Manager, Pricing Team, and attorneys to respond to client requests for budgets, projections, costs incurred, and related reports. Collaborates with Client Account Specialist or Client Account Manager and assigned timekeepers to manage billing process, including editing prebills, generating reports, and performing final proofing and sending out final invoices. May assist with collection efforts. Coordinates client, matter, and timekeeper inquiries. Prepares expense reimbursements, reconciles travel expenditures, arranges for payment of invoices, and prepares check requests as needed. Travel and Meeting Logistics Books travel (domestic and international) through designated travel providers, considering attorney preferences, cost guidelines, and itinerary efficiencies. Organizes in-person or virtual conferences, meetings, meals, seminars, and client events, including making reservations, sending invitations and tracking attendees, booking conference rooms, catering arrangements, confirming audio/video logistics, and final follow-up. Thoroughly organizes itineraries, prepares comprehensive travel documents, and disseminates meeting agendas or background information in advance. Prepares and disseminates both hard-copy and electronic materials. Team and Leadership Support Works proactively and efficiently to free attorneys from administrative burdens, allowing them to focus on core legal tasks. Anticipates attorneys' needs by outlining upcoming deadlines, preparing relevant background materials, and prioritizing tasks. Communicates professionally and courteously with clients, external counsel, and vendors, upholding a polished firm image. Provides backup support to other attorneys and timekeepers as needed. Volunteers for overflow work assignments when time permits and actively seeks to maximize productivity and promote teamwork. May participate in departmental projects designed to streamline workflow and/or resolve issues. Proactively supports the firm's strategic initiatives and operational improvements. Acts and assists as a proactive mentor for junior department members and new employees. Assists with training on specific firm processes, software, and procedures as requested. ABOUT YOU Bachelor's or Associate's degree in business, finance, or a related field and relevant certifications is highly preferred. Minimum 3+ years' experience supporting attorneys, including partners, in a law firm or professional services environment. Experience managing complex administrative tasks, legal documents, and sophisticated scheduling required and an in depth understanding of law firm practice areas. Experience coordinating cross-functional or interdepartmental projects and ensuring that deadlines are met. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook), Adobe Acrobat Pro, DocuSign, electronic filing platforms, document management systems, CRM platforms, expense reimbursement, time, attendance and billing tracking software (e.g., Aderant or 3E) is essential. A strong ability to learn and adapt to new software applications and technological tools. Comfort with ongoing changes in technology and willingness to embrace new systems and processes as they are introduced. Excellent communication skills and the ability to build effective internal and external client relationships. Excellent grammar, attention to detail, and ability to manage multiple deadlines in a fast-paced practice group. Must exhibit discretion, diplomacy, and professionalism in verbal and written communications. Ability to interact effectively with all levels of management and staff and a variety of external entities, including clients and prospective clients of the firm. Ability to work under pressure and complete job assignments in an accurate and timely manner. Strong organizational skills and the ability to apply strong attention to detail to all levels of work. Ability to multitask, prioritize work, and meet deadlines. Uses sound decision making and judgment. Skilled in prioritizing high-volume workloads, solving problems proactively, and maintaining confidentiality. Demonstrated ability to maintain positive internal and external client relationships and anticipate needs. Eagerness to refine processes and adopt best practices for tasks like billing, filings, or scheduling. Exhibits a proactive approach to learning, including seeking out training opportunities and resources to enhance technological skills.

Customer Service Representative I Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview

Job Title: Verification/Authorization Specialist Employment Type: Full-time, Hybrid 2 days remote Schedule: Monday - Friday About Us Performance Ortho is a leading provider of comprehensive orthopedic and outpatient care in New Jersey. With four clinic locations, an Ambulatory Surgery Center, and our corporate headquarters in Bridgewater, we're celebrating 24 years of growth and excellence. Our holistic approach includes a wide array of services-Chiropractic, Physical Therapy, Acupuncture, Occupational Therapy, and Orthopedic Surgery-all aimed at delivering the highest quality of patient care. We pride ourselves on fostering a collaborative, supportive work environment where our team members are empowered to thrive and grow. Job Overview The Verification/Authorization Specialist is responsible for conducting detailed verification of patient eligibility and benefits, as well as securing required authorizations for services across government, commercial, and third-party payers. This role ensures accurate and timely eligibility and authorization determinations while adhering to compliance regulations. The specialist will collaborate with internal teams, external vendors, and insurance providers to resolve discrepancies, streamline processes, and maintain data integrity. A strong understanding of Medicare, Medicare Advantage, private insurance plans, and other third-party payers is essential for success in this role. Key Responsibilities Eligibility & Verification Conduct detailed reviews of patient insurance coverage, supporting documents, and eligibility criteria. Verify patient insurance and benefit information for scheduled services, including diagnostics, therapies, and surgeries. Process eligibility determinations in accordance with company policies and payer guidelines. Authorizations Obtain pre-authorizations and referrals as required by insurance carriers. Communicate with insurance representatives to ensure timely approval of procedures and services. Track and follow up on pending authorizations to prevent delays in care. Compliance & Quality Assurance Ensure all verification and authorization activities align with company standards and regulatory requirements. Conduct audits and quality checks to maintain accuracy and minimize errors. Stay updated on payer policy changes and industry best practices. Case Management & Collaboration Manage complex cases, including appeals, escalations, and exceptions. Collaborate with internal departments-billing, scheduling, and clinical teams-to resolve insurance-related issues. Provide guidance and support to junior staff as needed. Documentation & Reporting Maintain accurate and up-to-date records in EHR and billing systems. Prepare reports and summaries on verification and authorization trends. Ensure compliance with HIPAA and internal confidentiality standards. Communication & Patient Support Respond to inquiries from patients, providers, and other stakeholders. Clearly and professionally explain insurance coverage, eligibility status, and authorization outcomes. Support the development of internal communication materials and policy updates. Preferred Candidate Attributes Exceptional attention to detail and accuracy Strong analytical and problem-solving skills Excellent communication and customer service abilities Ability to handle confidential information with discretion Team-oriented mindset with a proactive, solutions-driven approach Capable of managing multiple tasks and meeting deadlines in a fast-paced environment Qualifications High school diploma or equivalent; Associate degree in healthcare administration or related field preferred Minimum of 2 years of experience in verification, authorization, eligibility determination, or a related healthcare role Familiarity with orthopedic billing codes, payer requirements, and insurance policies Knowledge of EHR systems and billing software (eClinicalWorks experience preferred) Proficiency in Microsoft Office Suite, especially Excel Strong communication skills, both written and verbal Ability to work independently and collaboratively within a team Must be able to work onsite in Somerset County, NJ

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

Job Title : Customer Service Representative Duration : 2+ months contract (Possible extension ) Education : High school degree Shift Details : M-F schedule 9A-5P Job Description: • Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends. • Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support. • They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support. • The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Hours: Full Time 2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM Monday: 9:00 AM-5:00 PM Tuesday, Wednesday: 11:00 AM- 7:00 PM Thursday: 10:00 AM - 6:00 PM Premium Health is looking for outstanding candidates for the Front Desk Receptionist position. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent. Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include: Greeting patients upon arrival Assisting patients with paperwork Answering phone calls Scheduling appointments Verifying medical insurances Creating referrals Responding to patient medical questions Time Commitment: 2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM Monday: 9:00 AM-5:00 PM Tuesday, Wednesday: 11:00 AM- 7:00 PM Thursday: 10:00 AM - 6:00 PM Compensation: Commensurate with Experience, $21-$24 per hour Benefits: Public Service Loan Forgiveness (PSLF) Paid Time Off, Medical, Dental and Vision plans, Retirement plans

Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance. The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment. This role is in person - 5 days on site - in Brooklyn, New York.

Seeking $26/hr. for Entry Level with applicants with recent degrees in Supply from 2023, 2024 or 2025. OR, scheduling experience (up to $30/hr.). These roles are Contract to Hire after 6 months. Must Haves: Bachelors Degree. 6+ month of some sort of Logistics/Supply Chain Coordination experience Work Schedule: Work schedule is based on 365 days a year (and team works 24 hours a day): 2 days on, 2 days off, 3 days on, 3 days off - they do not have a traditional Monday-Friday schedule. Work weekends and on all holidays like July 4th, Thanksgiving, Christmas, etc based on how the schedule falls. A detailed job description will be provided to interested and qualified applicants. DM OR call ************ OR Email ****************************

About Us M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. Job Description We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role. Primary Responsibilities · Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays. · Ensure clients provide accurate and complete data for timely and compliant claims · submission. · Collaborate with the coding team to resolve claims on hold due to incomplete or · missing information. · Accurately review and process patient encounters in compliance with coding and · billing regulations. · Demonstrate understanding of various surgical specialties and their specific billing · requirements. · Identify gaps or deficiencies in clinical documentation, work with physicians to · clarify and improve records. · Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations. · Participate in internal billing audits and implement process improvements based on · audit findings. · Work proficiently within Electronic Medical Records (EMR) systems. · Perform additional billing-related tasks and responsibilities as assigned. Qualifications · Proficient in CPT and ICD-10 coding. · In-depth knowledge of CMS, LCD, and NDC billing requirements. · Familiar with both CMS-1500 and UB-04 billing formats. · Proven ability to independently identify and resolve billing and coding issues. · Strong attention to detail with excellent analytical and organizational skills. · Experience with commercial insurance payers. · Prior experience with surgical billing required. · Familiarity with Epic EMR system is preferred. · 3-5 years experience in a billing position or related position Benefits M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary This position offers a salary range of $70,000 to $95,000 annually, commensurate with experience.

Front Office Receptionist. Multi tasker. Professional appearance. Courteous. Well spoken. Bilingual in English and Spanish. Hospitality experience is a plus. Full time and part time positions available.

Front Desk Representative - Dermatology (Professional Experience Required) Location: New York, NY | On-Site | Full-Time Seeking a highly professional, polished, and experienced Dermatology Front Desk Representative. To be considered, candidates must have prior dermatology front desk experience and demonstrate a professional appearance, excellent communication skills, and the ability to manage a fast-paced, high-profile patient environment. This is an on-site, full-time position. Start date is ASAP and this role is a high priority for the practice. About the Role This is a full front desk administrative role supporting a high-profile dermatology practice. You will check patients in and out, verify insurance, process authorizations and referrals, collect co-pays, and handle high-dollar payments. Professionalism, accuracy, and discretion are essential, especially when interacting with high-profile patients. You will primarily work at the 317 East 34th Street location and may cover other areas or floors within the same building when a physician is out. Key Responsibilities Full front desk administration, including check-in and check-out Insurance verification, authorizations, referrals, and financial collections Handling high-dollar cosmetic and surgical payments with accuracy and discretion Scheduling across medical, cosmetic, Mohs, and vein procedures Managing high-volume phone lines with professionalism Maintaining accurate patient records using the EMMA ModMed system Assisting across front desk areas as needed Communicating clearly with physicians, practice leadership, and patients Providing exceptional customer service at all times Maintaining a polished, professional appearance at all times Ensuring confidentiality, accuracy, and adherence to all practice standards Patient volume: Monday-Wednesday: 30-40 patients per day Thursday-Friday: 15-20 patients per day Required Qualifications Dermatology front desk experience required Experience in a medical office with check-in, check-out, insurance, and authorizations Professional, articulate, well-spoken, and reliable Ability to multitask and remain composed in a fast-paced environment Strong attention to detail and discretion when handling high-profile patients Tech-savvy with experience using EMR systems (ModMed preferred) Positive attitude and strong commitment to patient service Ideal Candidate The practice is seeking someone similar to their top-performing team members: Well-spoken, polished, articulate Professional appearance and demeanor Reliable, not rushed or disorganized Focused, accurate, and dedicated Someone who shows up, works hard, and represents the practice well Schedule Monday-Friday Start time varies between 8:00-9:00 AM, ending at 4:35 PM. Every other Monday the schedule shifts due to a late-starting provider. Why This Role Stands Out Opportunity to work directly with high-profile patients Stable, prestigious dermatology practice Professional, fast-paced environment Clear expectations and supportive leadership

Job Title: Murex Front-Office EQD Job Type: Long-term contract Project description Looking for an experienced professional to support the Equity Derivatives Trading desk. The candidate should have experience in capital markets (preferred in Equity Derivatives). Responsibilities Resolve daily FO issues on the functional, valuation, and pricing Resolve daily issues stemming from the FO Equity Derivatives desk (must) Work closely and address issues from the EQD Desk Traders (L3) Amend FO pre-trade rules, eTradePad, simulations Resolve requests or issues with P&L, Market Data, and booking issues Analyze, formulate, propose, develop, and/or contribute to overall solutions as per PROD Support deliverables Liaise with technical team(s) - when needed - to resolve FO-related issues and necessary enhancements Manage day-to-day assigned project tasks to complete various FO deliverables Yield Curve issue resolution and validation; curve assignments; new curve creation Continuous follow-up of new Market regulations/practices globally Perform various levels of testing for assigned deliverables, as well as participate in formal release cycles (SIT/UAT) When required, develop FO Business requirements per given stream and according to Project needs as they come along Skills must have Strong product knowledge in EQD Very Strong understanding of the P&L concept overall and its components Very Strong understanding and hands-on experience in Livebook, Market Data, Curve structure, Simulations, and Trade Life Cycle Strong experience in supporting FO users and resolving their daily issues 5+ years' experience with Murex FO functionalities 4+ years' experience in a financial markets role SQL proficiency Must have a strong personality, logical, and analytical skills Be detail-oriented, a quick learner, and a self-starter Possess good verbal and written communication skills Must have strong organizational skills Nice to have Good understanding of Market Risk Management (including VaR, stress-tests, back-testing) Strong product knowledge in COM Strong analytical, pricing, and conceptual skills Strong problem-solving skills and attention to detail Strong presentation skills Strong relationship-building skills both internally and externally

About Us RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels. Job Description We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations. Responsibilities Manage and maintain front desk operations Greet all visitors with warmth and professionalism Schedule guests and vendor visits with the building Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness Manage sample ordering, returns, and organization Liaise with building management on administrative and operational requests Assist with office-wide communication and internal team support as needed Requirements Some prior administrative, office, or customer service experience preferred Excellent communication and organizational skills Ability to multitask and stay proactive in a fast-paced environment Friendly, professional demeanor and team-first attitude

BAYADA Home Health Care has an immediate opening for a Full-time Scheduling Coordinator in our Tinton Falls, NJ Assistive Care office! BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. The Scheduling Coordinator will: Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Associates will partner with Clinical Managers to provide support to field employees Qualifications for a Scheduling Coordinator: Prior supervisory experience a plus Demonstrated record of successfully taking on increased responsibility (goal achievement) Ambition to grow and advance beyond current position Strong computer skills required (electronic medical record) Excellent communication and interpersonal skills Why You'll Love This Opportunity: Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment. Weekly Pay - Consistent weekly paychecks to keep your finances on track. Comprehensive Benefits - Medical, dental, vision, and more - we've got you covered Work-Life Balance - We are flexible with your schedule. Career Growth - Advancement opportunities to help you grow in your nursing career. Nonprofit Organization - As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt. Salary: $20- $23/HR depending on qualifications As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Patient Experience Representative - Remote ($21/hour) $21/hour | Fully Remote | Full-Time About my Laurel my Laurel is the leader in home-based acute care, providing hospital-level treatment directly in patients' homes. Our programs - Rapid Advanced Care, Acute Care at Home, and Recovery at Home - help frail, elderly, and complex patients avoid unnecessary ER visits, hospital stays, and post-acute complications. We combine telehealth physicians, in-home paramedics, and RN care managers to create a safer, more compassionate alternative to traditional care - dramatically improving patient and caregiver experiences. The Role As a Patient Experience Representative, you'll be one of the first voices our patients hear. You'll guide patients and caregivers through scheduling, support, and follow-up - delivering exceptional patient experiences with empathy and professionalism. Pay: $21/hour Type: Full-Time | Remote Shift: Mon/Tues/Fri/Sat/Sun: 1130am to 8pm EST What You'll Do Handle inbound and outbound calls to schedule health visits and provide patient support. Educate patients and caregivers on program benefits and answer questions. Conduct reminder calls and assist with after-care requests (equipment, pharmacy, documentation). Accurately document each interaction in my Laurel's referral system. Collaborate with clinical teams to ensure smooth care coordination. What We're Looking For 12 months of call center or phone-based customer service experience. Experience in healthcare, telehealth, or medical scheduling preferred. Excellent communication, active listening, and multitasking skills. Comfortable navigating multiple systems and data entry while on calls. High school diploma or GED required. Reliable high-speed internet (20 Mbps down / 5 Mbps up) and a private workspace. Benefits & Perks 💻 Fully Remote - work from anywhere in the U.S. 🏖️ Unlimited Vacation (after 90 days) 💡 Choice of 6 Aetna Medical Plans (after 1 month) 🦷 Dental & Vision coverage 💰 401(k) Plan 💻 Company-provided laptop & accessories ❤️ Mission-driven culture focused on growth, collaboration, and patient care How to Apply Include a cover letter addressing: Why this role interests you. Your inbound/outbound call experience (including achievements). Average number of calls handled per day in prior roles. Keywords for visibility: Remote Customer Service • Work From Home • Healthcare Call Center • Patient Coordinator • Medical Scheduler • Telehealth Support • Customer Experience • Virtual Healthcare Jobs • Remote Healthcare Support • Call Center Representative

JOB PURPOSE: Shared Services Scheduling Specialist assists with scheduling in-house and external physician/specialist medical appointments for participants, coordinates necessary transportation, handles customer service issues, makes all arrangements for Aide Services/escorts and assists with other functions as needed. JOB RESPONSIBILITIES: Schedule participants with their specialty appointments and medical appointments with their CBPCPs. Make visit verification calls to confirm appointments and reschedule any cancellations. Check the Centerlight provider lookup, Liberty Dental website and the NVA list to schedule appointments with in-network providers, escalating any issues to management, and appropriate department. Schedule SDR, post-fall, and HR/HI cases within 7 days of triggering. Ensure that participants' charts reflect the most accurate information, such as cancelling appointments and updating service plans when necessary. Ensure all authorizations and referrals are accurately faxed to the appropriate providers and facilities. Communicate effectively with all participants to relay appointment information, and provide updates as needed. Responsible for documenting all interactions and updates in a participants chart accurately and in a timely manner. Processes requests for the release of health information. Schedules provider follow-up appointments. Documents all calls in internal systems. Report any participant grievances reported by other DHC staff directly to the Grievances and Appeals department, as well as other disciplines involved. Schedule CBPCP appointments. Schedules all specialty consultations, including but not limited to psychiatry, podiatry, lab/home draws, and acupuncture. Informs Participants via phone regarding all future appointments. Identifies and partners with other departments to resolve complex participant inquiries. Completes documentation regarding appointments in the organization's computer systems. Responsible for the participant's profile updates in all systems. Performs consistently with the organization's mission and philosophy. Performs job responsibilities according to the organization's policies. Seeks clarification when needed. Assumes responsibility for assignments given, seeks supervision appropriately, and is accountable for work performance. Meets productivity guidelines. Maintains proper documentation (updated, timely, legible) related to patient care. Maintains HIPAA standards and confidentiality of PHI. Serves as a role model for peers and colleagues. Assumes responsibility for professional growth and development; maintains and upgrades professional knowledge and practice skills. Treats other employees respectfully and facilitates an environment of teamwork. Communicate with participants in a caring, helpful, considerate, and culturally sensitive manner. Demonstrates a thorough understanding of participants' needs and wants and attempts to anticipate and meet participants' needs. Utilizes service recovery techniques to resolve issues quickly and to the customer's satisfaction. Ability to manage multiple tasks and priorities in a fast- paced environment and adapt to changing priorities throughout the day. Weekly Hours: 40 Days: Monday to Friday Hours: We have different schedules available between 8:00 AM to 8:00 PM. Location: Full time Remote QUALIFICATIONS: EDUCATION: Associate degree preferred, or equivalent relevant call center years of experience preferred. Additional Requirements: Able to pass a typing test with at least 45 WPM. Bilingual Requirement: Spanish, Russian, Chinese, Bengali, Korean 1 - 2 years experience in customer service, quality, and/or auditing experience. Employee acknowledges that they have an alternative means of working in the event of a power and/or internet service outage, ensuring they are able to fulfill their job responsibilities without interruption. Excellent written and verbal communication skills. Ability to thrive in a fast-paced environment and meet assigned deadlines. Excellent organizational skills, accuracy, and attention to detail. Ability to operate both independently and collaboratively as required. Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook. Physical Requirements: Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to: Sitting/Stationary positions - Duration of up to 6-8 hours a day for consecutive hours/periods of time. Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills (ie. typing, use of equipment, etc.) Sight/Visual Requirements - Must be able to read orders and type/write documentation, etc. with accuracy. Audio Hearing and Motor Skills (language) Requirements - Must be able to listen attentively and document information from stakeholders and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills. Cognitive Ability - Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job. Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company. We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Salary Range (Min-Max):$40,000.00 - $50,000.00

Hello, Greetings from Pride Health I hope this email finds you well. This is Shubham, and I work here as a Senior healthcare Recruiter. I am reaching out to you to offer you a job of Patient Registrar to support our client's medical facility based in Brooklyn, NY 11215. I am sharing the job info below. If you like the job, then kindly reply with your availability to speak with you further. Job Details: Job Title: Patient Registrar Location: Brooklyn, NY 11215 Shift: 9:00 AM - 05:00 PM Duration: 13 weeks Pay Rate for locals: $20/hr - $23/hr (on W2) Responsibilities: Prepares pertinent paperwork for auths, physician reqs, diagnostics testing reqs & transport & reimbursements. Verifies/document 3rd party eligibility, determine patient liability and obtain auths. Data entry skills of 4500 keystrokes. Requirement: HS diploma/GED is required. Minimum 1 yr clerical exp is required. Knowledge of health insurance benefits/requirements. Attention to detail & HIPAA knowledgeable. Telephone, keyboard, computer, communication, customer services skills is required. Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Thanks & Regards, Shubham Saini Senior Associate, EST

Responsible for all aspects of provider credentialing and re-credentialing. Healthcare Field Experience- Required License Renewals: Ensures that physician licenses are renewed prior to expiration. Primary Source Verification: Completes primary source verification for new and existing providers to ensure due diligence. Records Management: Maintains assigned physician files, updating each item/action as processed. Utilizes database status/alert and other report functions, software tools and links to scanned documentation. Ensures that information is current and accurate. Credentialing Standards: maintains consistency in database entry to ensure accurate and consistent processes. Back-up Coverage: provide credentialing back-up for other members of the credentialing group