Patient access representative jobs in Islip, NY - 1,632 jobs
All
Patient Access Representative
Customer Service Representative
Patient Representative
Billing Specialist
Scheduling Specialist
Front Desk Coordinator
Medical Receptionist
Patient Care Coordinator
Medical Billing, Receptionist
Credentialing Specialist
Insurance Specialist
Billing Representative
Director, Global Markets Corporate Banking - Insurance specialist
BMO Financial Group 4.7
Patient access representative job in New York, NY
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets
The Portfolio Management Director will support Global Market professionals in executing the first line of defense accountability for strong risk culture. The Portfolio Management Director provides robust multidimensional analysis and supports the Global Market team in a portfolio management function for Global Markets Corporate Banking Financial Institutions. Coverage comprises Bank and Non-Bank Financial Institutions with a focus on Insurance Companies, both domestic and international. This includes providing credit underwriting expertise for a variety of sub-sectors within the broader Insurance industry including US, Canada, and international insurers. This role requires origination and underwriting of non-lending Corporate Banking products (e.g. derivative products, securities financing, cash products, etc.), both bilaterally and through Agent relationships. The Global Markets Corporate Banking Portfolio Management function includes assisting in the origination and structuring of trading products transactions, providing credit expertise to the Global Market teams, oversee credit monitoring, working with internal stakeholders to manage and establish credit facilities and facilitate credit approvals across the various Global Market teams.
ACCOUNTABILITIES
+ Contributes to growing / elevating the BMO and BMO Capital Market brand with a commitment to and presence in the community.
+ Operates as key member of the Global Markets portfolio management team managing credit risk and returns.
+ Uses industry expertise to cultivate relationships with new and existing clients and develop new client relationships within bank and non-bank FI sector with a focus on the insurance sector.
+ Monitors client, client industry and regulatory agencies for potential changes which may affect client's portfolio and business needs.
+ Prepares credit documentation (e.g. applications, memoranda, presentations) for internal and external stakeholders.
+ Reviews and continually monitors performance of existing accounts and client relationships.
+ Key First line of Defence and credit recommender for Global Markets transactions/facilities.
+ Oversees Business Analysts, Analysts, and/or Associates and their credit monitoring workload and initiatives.
+ Assists in monitoring country risk in counterparty locations
+ Reviews and provides feedback on framework and policy updates, and/or new initiatives.
+ Identifies opportunities for increased efficiency and improved service to internal and external clients.
+ Maintains awareness of all firm products and services offered and facilitates means of receiving continuous updates.
+ Supports the development and execution of strategic initiatives in collaboration with internal stakeholders.
+ Builds effective relationships with internal stakeholders.
+ Works with specialists as needed to support successful deal completion.
+ Understands complexity of transactions and related risk (credit, market, operational, legal/compliance, etc.).
+ Balances the Bank's risk appetite with the client needs in making recommendations to credit for the various Global Markets teams.
+ Provides feedback on and supports continuous improvement opportunities.
+ Identifies opportunities to find more cost-effective ways to impact the bottom line and drive profitability.
+ Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
+ Reviews and guides work of Analysts and Associates to deliver business results.
+ Considers risk, internal controls, and compliance as part of day-to-day accountabilities and adheres to policies and procedures.
+ Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
+ Provides specialized consulting, analytical and technical support.
+ Exercises judgment to identify, diagnose, and solve problems within given rules.
+ Works independently and regularly handles non-routine situations.
+ Broader work or accountabilities may be assigned as needed.
KNOWLEDGE AND SKILLS
+ Graduate degree in Finance, or CFA/MBA and at least 8-10+ years bank and non-bank financial institution due diligence and credit analysis experience specifically covering the insurance sector (both domestic and international)
+ Credit analysis experience and understanding of counterparties and investment products.
+ Robust knowledge of lending and portfolio management parameters and objectives.
+ Excellent verbal presentation and written communication skills.
+ Strong credit solutions driven culture, knowledgeable of credit and derivative products including long-dated structured derivative products
+ Strong knowledge of trading products, market risk concepts, and trading products documentation (ISDA/CSA, GMRA, etc.), including documentation of non-standard collateral
+ Good knowledge of, and experience with, Corporate Policies/Standards, Financing Guidelines Commercial Lending Process and Directives, the Bank's credit culture and procedures, and general banking practices and regulations.
+ Successful completion of bank credit/lending program, internal or external, is preferred.
+ Thrive in a business aligned growth environment accessing Credit/Risk across various jurisdictions.
+ Strong ability to attentively review, assess, and provide detailed information daily on multiple projects in an organized manner.
+ Flexible, quick learner, self-motivated, confident, and comfortable working in a fast-paced environment.
+ Knowledge of and/or experience with loan workouts, management of problem accounts, structured finance, and securitization.
+ Must possess the ability to communicate in a professional and knowledgeable manner with internal partners.
+ Takes initiative to understand others; gets the cooperation of peers, colleagues; develops and maintains a broad network of relationships within the Bank.
+ Strong computer literacy.
+ Acts as a positive change agent to drive improved efficiency and effectiveness.
**Salary:**
Please note the base salary for this role is $250,000 USD.
**Salary:**
**Pay Type:**
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ********************************************
**About Us**
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at **************************
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
$36k-43k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Medical Receptionist/Sales Superstar
Allcare PT
Patient access representative job in New York, NY
Don't even think of applying for this job if you are not the absolute best at selling and closing sales What If you are NOT in the top 5% of possible applicants... save yourself the time and do not apply. We are not kidding Huh? Yup, move on. Why bother if you are not passionate about selling, you know who you are if you like to sell.
No really this is not your typical medical office receptionist job.
Look, you may or may not have experience working in the medical industry, but there is a bad psychology with Medical Care... people think it should be free
Well, we don't believe that care of any sort that is extremely valuable and differentiated should be free.
Do you? If so, please move on, you will not fit this role.
This is not a simple smile clock in and take some phones during the day and do you take my insurance kind of calls.
If you are still reading this and still not turned off then read the next line because the potential to make serious money is there
Do you want to make up to $70,000 while having a positive impact on people's lives?
Sound good?
We are a passionate group that goes against conventional medicine. A maverick group doing things others can't and so we charge for our special care
We believe in helping people avoid surgeries and we also go out of our way to consult them and solve their problems.
Oh, and we infuse wellness into our core by transforming people's lives into amazing healthy lifestyles...
Do you like that purpose? If we do not move on, we only want someone highly purpose driven who wants and believes in our deeply rooted purpose.
Are you someone who values your own health? People buy services from people they trust and like! People aspire to progress and stay young and youthful and we literally transform people's lives with the solutions we provide.
Are you excited by the possibilities?
HERE BELOW IS WHAT WE EXPECT FROM YOU DAILY
Schedule Control manages schedule control and manages expectations before they arrive, so there are no surprises.
Book future appointments and fill up the schedule for us relentlessly despite people's excuses for parking issues, time limits, and other weak excuses
Pick up phones with gusto communicating the value of our services and speak with such clarity communicating the value vividly explaining why our prices are worth it every single time
Hold lengthy conversations of at least 8 to 10 minutes patiently to ensure patients are bought into our unique service.
Provide an exceptional waiting room environment for clients so they will look forward to coming back in
Ensure all new patients show up for their scheduled exams and follow up with your team of therapists and admins to get every single lead rescheduled
Communicate with patients in real time live while double tasking and taking a credit card payment and maybe pushing a text reminder out occasionally you will have octopus' hands many times and you won't mind.
Collaborate with the marketing team on new campaigns and offers and be hyper aware of the cost of all services
Collect and manage cashflow to ensure we are not letting people skip their owed payments on packages that you sell
Ensure we are constantly getting those five stars google review stories
Build relationships with people, staff, clients, family members and get in-house referrals to go up, up, up!
Have difficult conversations with underperforming Physical Therapists who refuse to sign off on plans of care and build team collaboration from them so you can get a team win.
Ensure commitment to care. Without patients returning we have no practice it's your job to get people locked in to their care plan alongside the Physical Therapist team
You believe in efficiency and are super detail oriented to manage papers, doctors' prescriptions, e-faxes, and checks from insurance companies.
You are very systematic and follow a process and inbound collaboration with billers' coders and insurance companies collecting critical data so we can bill efficiently
You are a critical thinker and can arrange staff schedules to keep our office humming and growing and never needing micro management
Ideally you have skills of understanding insurance rules and codes and that's a plus but we can teach you that
Job Musts:
You live in Brooklyn and can get to work daily to open the doors no later than 8:15am to get the day started and you can work until 5 PM minimum
You are flexible and want this as a career move not a job because we want you to grow within this company
You are not going back to school and are a mature person who wants a serious occupation working alongside the principal of the company. You see yourself helping our company thrive and expand and we all grow
Here below is how we expect you to show up daily ...
Attitudes for this job
"Front desk bartender" you hang out with people and make them feel excited to come back,
"The client relations representative", the " brand storyteller on the phone" "host with the most"
You will build relationships and be an influencer in real-time!
You will hate this job unless you can really sell...
You will be required to use your persuasive skills, deep listening skills, rapport building and getting money from people who don't want to part with their money this is so true
They may have a copay and you must collect it daily!
They may have a thousand-dollar bill and you must collect it with a straight face!
They may refuse to sign that check but you are so commanding and persuasive that you will close them and if you don't you will follow up over and over until they see that this is the best logical solution to their problem
You are relentless, driven, precise, confrontational (in a diplomatic way always asking how will you like to pay for that card or cash)
You are a natural closer and you care deeply about what the marketing offer was because you aim to please.
Selling is a wonderful thing if you believe in solving problems for people with known issues that people cannot solve with insurance-based care ...
Only you know if you have the elephant skin to handle rejections, objections like "let me talk to my spouse", or " that's a lot of money" or "why doesn't my plan pay for that?"
Only you know that instead of sympathizing with a grandma who is about to get her knee replacement you empathize with her and explain that we have solutions that are non-surgical that can help her avoid that dangerous procedure
Thats exactly the conversations you need to patiently navigate day in day out and stay focused on helping those folks overcome their mindset that all Medical Care should be free --
Why?
When you go to your lawyer don't they tell you the huge price tag and you say, ok sure.
When you go to your eyeglass store and tell you those new glasses cost hundreds of dollars you pull out your card
When you call your accountant, they charge you a retainer to "consult you on the taxes
Well, we are providing a solution to problems no different than those other consultants yet people have this belief that healthcare is always free or they are reluctant to want to part with their money...
HERES HOW we choose the BEST candidate....
You Must have an AMAZING friendly can-do attitude bringing your own motivation to excel (the ability to handle long shifts dealing with people in pain.
You will be Immersed in so much Knowledge you may also be needed
Here's how you apply...
Because we only have 1 spot for this sales career opening, and we are interviewing now to fill the spot immediately, please email your resume cover letter and follow the emails we will be sending back
Thanks!
$70k yearly 2d ago
Call Center Customer Service Representative
Pride Health 4.3
Patient access representative job in New York, NY
Job Title: Call Center Representative - Healthcare | Contract
Shift:
Monday-Friday
9:00 AM - 5:00 PM
7.5 hours per day | 37.5 hours per week
Contract Duration: 8 Weeks
Pay Rate: $30 to $34/hr on W2
Job Description
Pride Health is seeking an experienced Call Center Representative to support a healthcare-based pediatric primary care call center in New York, NY. This role focuses on handling high-volume inbound and outbound calls while delivering professional, patient-centered customer service. The ideal candidate will be bilingual, highly organized, and comfortable working in a fast-paced call center environment.
Responsibilities
Handle incoming and outgoing calls professionally and efficiently
Answer inquiries, resolve complaints, and provide accurate information
Deliver excellent customer service to patients and caregivers
Actively listen to callers to understand concerns and needs
Document call details and outcomes accurately in computer systems
Perform additional duties as assigned
Required Qualifications
Minimum 2 years of call center or customer service experience
Bilingual (facility-specific requirement)
Strong verbal and written communication skills
Excellent active listening and problem-solving abilities
Proficiency with computers and call center systems
High School Diploma or GED
Why Work with Pride Health
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.
$30-34 hourly 4d ago
Customer Service Representative - State Farm Agent Team Member
Brian Gill-State Farm Agent
Patient access representative job in Melville, NY
Benefits:
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Profit sharing
Training & development
ROLE DESCRIPTION: As a Team Member with The Brian M. Gill Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual preferred
$31k-39k yearly est. 2d ago
Customer Service Representative
Esquire Bank 4.4
Patient access representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 22h ago
Aviation Front Desk Customer Service Representative
Atlantic Aviation FBO Inc.
Patient access representative job in White Plains, NY
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
$31k-40k yearly est. 2d ago
Customer Service Representative
American Leak Detection, Inc. 3.8
Patient access representative job in Bridgeport, CT
Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General wor Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction
$31k-39k yearly est. 6d ago
Customer Service Representative
The Phoenix Group 4.8
Patient access representative job in New York, NY
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
What You'll Do
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
What We're Looking For
Strong verbal and written communication skills.
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
Your Background
High school diploma or equivalent required.
3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support).
Prior exposure to professional services or corporate environments a plus.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$31k-40k yearly est. 4d ago
Patient Care Coordinator
JECT
Patient access representative job in Rye Brook, NY
JECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare. We offer a curated menu of services in a warm and inviting environment with safety and results as our utmost priority. Our mission is to make these services accessible and mainstream. JECT has locations in the West Village, Upper East Side, Bridgehampton, Westchester, Miami, and Los Angles with additional locations in the works as well.
Description
We are looking for an Aesthetic Patient Care Coordinator to be responsible for the management of the patient pipeline, as well as optimization of sales and patient care opportunities, through the delivery of service excellence and a consultative approach. This position sits at our Upper Eastside location.
JECT's Core Values
Specialized:
JECT sets the industry standard for medical aesthetics. Our providers are all board-certified medical professionals that specialize in aesthetics, with extensive professional experience. All providers complete JECT Academy, an innovative and rigorous aesthetics training program that encompasses all relevant aspects of the field.
Personalized:
JECT consistently goes above and beyond to provide our patients with a personalized experience and unparalleled results. We specialize in full face consultations that consider a holistic and multifaceted treatment approach. Our priority is development of individualized treatment plans reflective of our expertise and our client's aesthetic goals.
Welcoming:
At JECT, we pride ourselves on approachability and providing our patients comfort and ease throughout the entirety of their experience. We get to know our clients on a personal level and take the time to discuss their goals, questions, and concerns. The JECT environment feels warm and inviting, while also conveying to the client that they're in the best of hands.
Collaborative:
As one of the fastest-growing aesthetics businesses in the industry, our team is made up of the best and the brightest. We build upon our collective knowledge to ensure patient safety and the best results for our clients. We uplift one another and cultivate a supportive environment that encourages growth on both the individual and company level.
Key Responsibilities
Manage and respond to incoming client communications via phone, text message, and email
Provide clients with an educational and value-enriched consultative approach, to initiate, expand, and close sales opportunities
Answer all questions regarding costs and services (deferring to a provider if necessary)
Schedule clients for initial and future appointments and enter all relevant client demographics into practice management system as directed
Resolve client questions and issues with the utmost care and attention to detail
Share customer feedback and information with other team members and managers to continuously evolve the client experience
Maintenance of client profiles across all systems: completing profiles for new clients, updating contact details when required, recording notes after all interactions with client, whether the interaction was via phone, text, email, or in-person
Nurture relationships and facilitate client reach outs proactively and on a regular basis
Deliver personalized service while meeting quality and productivity standards
Ensure confidentiality of sensitive information, HIPAA
Radiate the JECT mission and team goals, including KPIs and OKR
Expectations
Ability to multi-task in a fast-paced environment, whilst still being attentive to clients
Ability to take the lead on a conversation and initiate a consultative approach
Strong interpersonal and communication skills, with the ability to listen and adjust one's tone and cadence to mirror that of the client
Existing knowledge of medical aesthetic services highly advantageous
Must be willing to work a flexible schedule including some evenings and weekends
Qualifications
Associates degree preferred
1-2 years of sales experience
Experience in medical aesthetics or similar industry highly advantageous
Compensation & Benefits
Competitive compensation
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Paid Time Off (Vacation & Sick)
Training & Development
Generous employee discounts on JECT services and products
$20k-45k yearly est. 4d ago
Customer Service Representative
Insight Global
Patient access representative job in New York, NY
Title: Customer Service Representative
Duration: 4 month contract
The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families.
Key Responsibilities:
* Contact newly accepted students and their families to welcome them to the program.
* Provide detailed information about the onboarding process, including required documentation, important dates, and next steps.
* Answer any questions students and families may have about the program and the school.
* Assist with the completion and submission of necessary forms and paperwork.
* Coordinate with other departments to ensure a smooth onboarding experience.
* Maintain accurate records of all communications and interactions with students and families.
* Follow up with students and families to ensure all onboarding requirements are met.
* Address any concerns or issues that arise during the onboarding process in a timely and professional manner.
Required Skills & Experience
* High school diploma or equivalent; associate's or bachelor's degree preferred.
* Previous experience in customer service, preferably in an educational setting.
* Excellent verbal and written communication skills.
* Strong organizational and time management skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite and other relevant software.
* Bilingual skills are a plus.
$30k-39k yearly est. 4d ago
Customer Service Representative
Russell Tobin 4.1
Patient access representative job in Port Washington, NY
Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customer service, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$31k-37k yearly est. 2d ago
Front Desk
Arch Amenities Group
Patient access representative job in New York, NY
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/ Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the Front Desk, Reservations, Instructor, Hotel, Facility, Equipment
$32k-41k yearly est. 2d ago
Senior Medical Biller
M&D Capital Premier Billing, LLC
Patient access representative job in New York, NY
About Us
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role.
Primary Responsibilities
· Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays.
· Ensure clients provide accurate and complete data for timely and compliant claims
· submission.
· Collaborate with the coding team to resolve claims on hold due to incomplete or
· missing information.
· Accurately review and process patient encounters in compliance with coding and
· billing regulations.
· Demonstrate understanding of various surgical specialties and their specific billing
· requirements.
· Identify gaps or deficiencies in clinical documentation, work with physicians to
· clarify and improve records.
· Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations.
· Participate in internal billing audits and implement process improvements based on
· audit findings.
· Work proficiently within Electronic Medical Records (EMR) systems.
· Perform additional billing-related tasks and responsibilities as assigned.
Qualifications
· Proficient in CPT and ICD-10 coding.
· In-depth knowledge of CMS, LCD, and NDC billing requirements.
· Familiar with both CMS-1500 and UB-04 billing formats.
· Proven ability to independently identify and resolve billing and coding issues.
· Strong attention to detail with excellent analytical and organizational skills.
· Experience with commercial insurance payers.
· Prior experience with surgical billing required.
· Familiarity with Epic EMR system is preferred.
· 3-5 years experience in a billing position or related position
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $70,000 to $95,000 annually, commensurate with experience.
$33k-41k yearly est. 2d ago
Dental Billing Specialist, AI
Visionary Health
Patient access representative job in New York, NY
About Us
We build a full team of AI agents that can automate entire job functions more accurately & reliably within dental offices, so practice staff can regain time for what's most important. For example, our AI agents can answer phones, automatically schedule patients, call insurance, and carry out dental revenue cycle operations end to end just like a human would.
As a company, we're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more tier 1 institutional investment firms. We recently raised an oversubscribed $4.4M seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, health system chief medical officers, and dentists on the leadership of major insurance companies.
About This Role
We're looking for a Dental Billing Specialist who is incredibly ambitious and excited about transforming dentistry with AI. Your job will entail:
Performing Dental Billing Operations: Let AI do most of the work, fill in where it has issues.
Advising Our Product Team: Give our product team a wishlist of features that would make your life easier; they'll build them for you (ex: we have AI that can call insurance, wait on hold and speak to reps).
This role is best for candidates that are ambitious and would at some point want to lead an entire dental billing and AI advisory division. There will be a lot of growth opportunity in this role.
Qualifications
At least 4 years of experience in Dental Billing.
Exceptional communication skills.
Compensation
Compensation for this role is competitive. We may start as a contract but there will be an option to convert to full-time with benefits after we see excellent performance.
$35k-47k yearly est. 4d ago
Medical Billing and Collections Specialist$38 - 48/hr
Adecco 4.3
Patient access representative job in Bridgeport, CT
Medical Billing & Collections Specialist
We're seeking a Medical Billing & Collections Specialist to support our revenue cycle operations. In this role, you'll ensure accurate and timely resolution of billing inquiries and collection of clinic, patient, and insurance revenue-all while providing exceptional customer service.
Key Responsibilities:
Maintain patient and client billing records and collect payments.
Submit clean insurance claims and follow up on outstanding balances.
Assist patients and clients with billing questions via phone and email.
Post payments, denials, and reconcile daily transactions.
Analyze accounts receivable, resolve claim denials, and monitor payer trends.
Qualifications:
Associate degree or equivalent experience.
Knowledge of medical billing conventions (CPT, ICD-10, CMS-1500).
Strong understanding of insurance payor requirements and patient out-of-pocket costs.
Excellent communication skills and proficiency in MS Word & Excel.
Ability to work collaboratively, maintain confidentiality, and meet deadlines in a fast-paced environment.
Location - Trumbull, CT
Pay range - $ 38 - $ 48 hr
Temp assignment - 3 - 6 months
IMMEDIATE OPENING - APPLY NOW
Adecco is a global staffing agency offering Temp, Temp-to-Hire and Direct Hire position.
Pay Details: $38.00 to $48.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$30k-35k yearly est. 1d ago
Billing Specialist
Hale International 3.4
Patient access representative job in New York, NY
Billing Specialist - Workday Financials / PSA - Contract
Hale International is supporting a Workday Financials environment approaching a Workday Financials and PSA go-live and is seeking an experienced Billing Specialist to provide hands-on billing support during this critical phase. The focus of this engagement is to take ownership of day-to-day billing operations while the internal accounting team remains focused on implementation, testing, and data validation activities.
This role will play a key part in stabilising billing operations pre- and post-go-live, ensuring accurate invoicing, strong prebill controls, and effective collaboration with project and regional teams.
Key Responsibilities:
Own day-to-day billing operations during the Workday Financials and PSA implementation and go-live period.
Prepare, review, and issue client invoices using Workday Billing / PSA, ensuring accuracy and timeliness.
Partner closely with project managers to review billing inputs, validate time and expense data, and finalise invoices.
Manage hourly, time & expense, and multi-rate project billing, including complex project structures with multiple rates.
Review and validate prebills, resolving discrepancies prior to invoice generation.
Support billing for complex project portfolios spanning multiple regions and teams.
Assist with data validation and billing-related testing activities as required.
Act as a Workday super user, supporting internal users post go-live and helping train the team on Workday billing processes.
Support billing stabilisation and early optimisation following go-live.
Required Experience:
Proven experience as a Billing Specialist or Billing Analyst using Workday Financials and/or Workday PSA.
Strong background in project-based, time & expense, and hourly billing environments.
Experience working closely with project managers and operational teams on billing and invoicing.
Hands-on experience with prebills, rate validation, and invoice accuracy.
Comfortable operating in fast-paced environments during system implementations or transformations.
Strong communication skills and confidence supporting and training end users on billing processes.
Experience with Vantage Point is beneficial but not required.
This is a strong opportunity to step into a hands-on billing role during a Workday Financials and PSA go-live, providing immediate value through operational ownership, billing accuracy, and post-go-live support.
$31k-38k yearly est. 3d ago
Patient Experience Representative III
Mindful Care 4.2
Patient access representative job in New York, NY
Job Description
The Opportunity The Patient Experience Representative III (PXR III) is responsible for scheduling, communications, and managing documentation while providing exceptional customer/patient service. This role requires a passion for helping others and to be able to support and advocate for the best possible patient service we can provide.
Responsibilities
Scheduling appointments for new and existing patients
Reviewing New Patient appointment requests and obtaining the required documentation for check in
Checking insurance eligibility and benefits
Managing in-person visit collections
Handling patient communications via email, text, and phone as needed
Addressing prescription (Rx) issues and requests
Preparing and sending appointment confirmation letters
Issuing work and school excuse letters
Processing incoming New Patient referrals
Coordinating emergency activations as needed
Supporting TMS services for in-person visits
Additional tasks assigned by management
Candidate Profile
High school diploma or equivalent required, college degree preferred
Previous experience in healthcare is preferred
Prior customer service experience, medical or mental health practices preferred
Must be bilingual - Spanish/English
Excellent interpersonal skills and professional manner
Strong verbal and written communication skills
Ability to schedule appointments depending on the patient needs
Must be well organized and attentive to details
Must be able to multi-task and prioritize work in a fast-paced work environment
Must have strong computer proficiency
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Position Type & Schedule
Type: Regular Full-time
Schedule: Monday - Thursday - 9am-7pm
100% in-person
Location - W. 45th St, New York, NY
Compensation and Benefits
Competitive base salary range of $20-$23 per hour.
Opportunities for career growth and skill development.
Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more.
Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony
Why Join Mindful Care
At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law
$20-23 hourly 9d ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Patient access representative job in Westport, CT
Job DescriptionSalary: Hourly based on experience
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture:Understanding how a single decision can influence multiple outcomes down the line
Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
$41k-68k yearly est. 17d ago
Patient Representative
Miravistarehab
Patient access representative job in Franklin Square, NY
State of Location:
New York Our PatientRepresentatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
PatientRepresentative - 40 hours/week (full-time)
Franklin Square, NY
$17-19/hr
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$17-19 hourly Auto-Apply 51d ago
Credentialing Specialist
Pride Health 4.3
Patient access representative job in New York, NY
The Credentialing Specialist is responsible for coordinating and managing all aspects of provider credentialing and re-credentialing activities. This role ensures that all medical staff, allied health professionals, and other designated providers meet organizational, regulatory, and accreditation requirements prior to practicing. The position requires strong healthcare experience, exceptional attention to detail, and proficiency with credentialing systems.
This is a fully onsite position.
Key Responsibilities
Credentialing & Re-Credentialing
Facilitate the complete credentialing lifecycle for initial appointments, reappointments, and ongoing audits.
Manage clinical privileging processes for medical staff and allied health professionals in accordance with policies, procedures, and bylaws.
Primary Source Verification
Perform and document primary source verification for new and existing providers.
Ensure compliance with verification standards and due diligence requirements.
License & Certification Management
Track and ensure timely renewal of provider licenses and certifications prior to expiration.
Update provider files and databases promptly as renewals are completed.
Records Management & Data Integrity
Maintain accurate, organized, and up-to-date provider credentialing files.
Ensure consistency and accuracy in all credentialing database entries.
Utilize software tools to monitor status alerts, run reports, and review scanned documentation.
Compliance & Regulatory Standards
Interpret and apply standards from accrediting and regulatory agencies.
Maintain working knowledge of laws, statutes, and regulations related to credentialing.
Software & Technology
Use MDStaff credentialing software (or similar systems) for data entry, tracking, and monitoring credentialing activities.
Team Support & Backup Coverage
Provide credentialing support for other members of the credentialing team as needed to ensure continuity of operations.
Minimum Required Skills & Qualifications
Bachelor's Degree - Required.
Healthcare Field Experience - Previous experience working within a healthcare environment is mandatory.
Credentialing Expertise - Hands-on experience with provider credentialing and privileging.
Primary Source Verification Skills - Ability to conduct and document all required verification activities.
MDStaff or Equivalent Software Proficiency - Experience managing data within credentialing systems.
Regulatory Knowledge - Understanding of accreditation and regulatory standards governing credentialing activities.
Exceptional Attention to Detail - Ability to ensure accuracy, consistency, and data integrity.
Records Management Skills - Experience maintaining comprehensive, compliant credentialing files.
Backup Capability - Ability to step in for other credentialing team members when coverage is needed.
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
$41k-51k yearly est. 3d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Islip, NY?
The average patient access representative in Islip, NY earns between $29,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Islip, NY
$37,000
What are the biggest employers of Patient Access Representatives in Islip, NY?
The biggest employers of Patient Access Representatives in Islip, NY are: