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What is a patient access representative and how to become one
A patient access representative is a healthcare professional who serves as the first point of contact for patients seeking treatment. They are responsible for verifying patients' insurance coverage, registering them for appointments, and collecting any necessary information. Patient access representatives must have strong communication skills, as they interact with patients both in person and over the phone. They also need to be detail-oriented and organized.
Avg. Salary $33,603
Avg. Salary $59,228
Growth Rate -4%
Growth Rate 0.3%
American Indian and Alaska Native 0.67%
Asian 6.49%
Black or African American 12.52%
Hispanic or Latino 19.85%
Unknown 5.15%
White 55.32%
Genderfemale 85.47%
male 14.53%
Age - 39American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 39Stress level is high
7.1 - high
Complexity Level is challenging
7 - challenging
Work Life balance is good
6.4 - fair
What are the pros and cons of being a Patient Access Representative?
Pros
Potential for career advancement within the healthcare industry
Exposure to different areas of healthcare, including insurance and billing
Opportunity to work with a team of healthcare professionals
Ability to make a positive impact on patient experience and satisfaction
Competitive salaries and benefits packages
Cons
High stress due to time-sensitive tasks and patient needs
Exposure to difficult and emotional situations
Need for constant learning and adaptation to changing policies and procedures
Potential for exposure to infectious diseases or hazardous materials
Limited opportunities for remote work or flexible scheduling
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Patient Access Representative career paths
Key steps to become a patient access representative
Explore patient access representative education requirements
Start to develop specific patient access representative skills
Skills Percentages Patients 20.35% Customer Service 12.99% Medical Terminology 8.58% Patient Care 5.36% Patient Registration 4.63% Complete relevant patient access representative training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New patient access representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a patient access representative based on U.S. Bureau of Labor Statistics data and data from real patient access representative resumes.Research patient access representative duties and responsibilities
- Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPPA and clinic.
- Conduct intensive screening of all Medicare, Medicaid and manage care patients for provider service eligibility.
- Educate eligible applicants about Medicaid manage care and how to access benefits in a manage care environment.
- Run internal reports to ensure ICD 9 and CPT procedure codes are accurate for billing for Medicare and Medicaid patients.
Prepare your patient access representative resume
When your background is strong enough, you can start writing your patient access representative resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a patient access representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose From 10+ Customizable Patient Access Representative Resume templates
Build a professional Patient Access Representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Patient Access Representative resume.
Apply for patient access representative jobs
Now it's time to start searching for a patient access representative job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How Did You Land Your First Patient Access Representative Job
Jessica Erin
Patient Access Representative
Average patient access representative salary
The average Patient Access Representative salary in the United States is $33,603 per year or $16 per hour. Patient access representative salaries range between $27,000 and $41,000 per year.
What Am I Worth?
How do patient access representatives rate their job?
Patient Access Representative reviews
Caring to the customer issues is what I do like first and the other thing it is a job that show determination level on the duty.
Putting that patient/customet first and directing (directions) that person to their Doctors office and setting or cancelling their appointments, just helping people.
There's nothing to dislike.
The challenge, helping people,
Non caring employer's , standing on my feet all day, working weekends, low pay
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Updated January 8, 2025
