The first person, an individual, will contact within a hospital facility is a patient access representative. The representative checks patients in and out of the hospital and gathers information for nurses and doctors to use. To be a patient access representative, you need to be a communicator because you will communicate with the patient's caregiver, family and also process their insurance bills. Preparing schedules for PRR's, overseeing the daily operation of the PRR, monitoring PSR registration proficiency and accuracy, and contacting insurance companies for billing operations are all part of your jurisdiction.
To ensure accessible reports, you must maintain accurate patient information and respond to telephone inquiries. You will also be in charge of collecting balances from patients before their appointment and educating patients on payment and their arrangements. You must ensure that confidential information is reinforced and upheld as required by the clinic.
The representative must understand insurance policies and must be knowledgeable in ICD-10. Communication skills, computer literacy, and customer service skills are all important skill requirements. You also need a bachelor's degree in health care administration or related disciplines to qualify for the role. The annual salary of a patient access representative is $30,000.
There is more than meets the eye when it comes to being a patient access representative. For example, did you know that they make an average of $15.93 an hour? That's $33,128 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many patient access representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.
If you're interested in becoming a patient access representative, one of the first things to consider is how much education you need. We've determined that 35.8% of patient access representatives have a bachelor's degree. In terms of higher education levels, we found that 4.1% of patient access representatives have master's degrees. Even though some patient access representatives have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a patient access representative. When we researched the most common majors for a patient access representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on patient access representative resumes include high school diploma degrees or diploma degrees.
You may find that experience in other jobs will help you become a patient access representative. In fact, many patient access representative jobs require experience in a role such as customer service representative. Meanwhile, many patient access representatives also have previous career experience in roles such as cashier or administrative assistant.