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Top 48 Patient Access Representative Skills

Below we've compiled a list of the most important skills for a Patient Access Representative. We ranked the top skills based on the percentage of Patient Access Representative resumes they appeared on. For example, 20.8% of Patient Access Representative resumes contained Insurance Companies as a skill. Let's find out what skills a Patient Access Representative actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Patient Access Representative

1. Insurance Companies
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high Demand
Here's how Insurance Companies is used in Patient Access Representative jobs:
  • Submit request to insurance companies for authorization and referrals for specialty appointments, prepare laboratory test orders.
  • Conferred with insurance companies regarding patient benefits and allocated costs accordingly, based on services received.
  • Liaised with patients, insurance companies, internal/external stakeholders to determine eligibility and payers' responsibilities.
  • Verified health insurance, submitted authorizations to insurance companies, entered patient health information data.
  • Communicated with various medical providers and insurance companies on a daily basis.
  • Faxed insurance companies daily and obtained prior authorizations for treatment.
  • Handled online registrations Contacted Insurance companies for authorizations for procedures
  • Called insurance companies regularly to verify patient s benefits.
  • Maintain open communication with both patients, doctor offices and insurance companies on a daily basis
  • Verified patient insurance via real time or direct call to insurance companies.
  • Verified and created claim numbers by communicating with various insurance companies.
  • Called insurance companies, verified coverage and sequenced.
  • Work with all insurance companies.
  • Processed claims for insurance companies.
  • Verify insurance eligibility and benefits for all applicable insurance companies utilizing the electronic insurance verification system.
  • Initiated precerts/authorizations from health insurance companies for inpatient admissions and outpatient diagnostics procedures.
  • Called insurance companies for pre-certifications.
  • Typed EMG s reports - Processed medical records upon request from patients, other offices, insurance companies.
  • Make and answer telephone calls from patients and insurance companies regarding the pre-certification status for services scheduled.
  • Obtain referrals, authorizations, pre-certification and benefits from the insurance companies before the patient's visit.

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326 Insurance Companies Jobs

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2. Patient Care
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high Demand
Here's how Patient Care is used in Patient Access Representative jobs:
  • Communicate and collaborate effectively with health care professionals to provide outstanding patient care.
  • Communicate with multiple different clinical and clerical areas to coordinate daily patient care.
  • Obtained demographic information to provide proper insurance information for outpatient care.
  • Exemplified extensive multitasking and prioritization skills to provide exceptional patient care.
  • Possess customer satisfaction to support quality patient care.
  • Have represented facility through outstanding patient care.
  • Coordinated Physician Offices, Patient Care Units and other areas outside the admitting department to expedite the admission process.
  • Provided superior customer service and patient care in high-stress setting, while adhering to privacy practices and hospital policies.
  • Provide clerical support to all physicians and coordinate all aspects of patient care.
  • Communicate with different physician s/nursing staff via email for urgent/ emergency patient care.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Contribute to patient satisfaction and safe, high quality patient care.
  • Ensured compliance with health care guidelines for patient care and treatment.
  • Obtain Prior Authorization for Hospital Procedures or Out patient care.
  • Make financial arrangements for patient care encounters.
  • Provide other patient care as needed.
  • Registered and scheduled patients for inpatient and outpatient care at the hospital while also verifying insurance information and pre-authorizations.
  • Assign staff to meet patient care needs and address productivity standards, while adjusting for census, and sick call.
  • assist nursing staff with direct patient care i.e.

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1,670 Patient Care Jobs

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3. Financial Statements
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high Demand
Here's how Financial Statements is used in Patient Access Representative jobs:
  • Performed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills and keeping financial records.
  • Prepared divisional and conference reports, invoices, financial statements, letters, case histories and medical records.
  • Prepare financial statements and billing.
  • Manage and execute financial hardship projects Generate financial statements and reports detailing accounts receivable status Educate members on benefits and responsibilities.
  • Gather and analyze information from general ledger system for financial statements preparation.

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3 Financial Statements Jobs

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4. Emergency Room
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high Demand
Here's how Emergency Room is used in Patient Access Representative jobs:
  • Provided essential admission registration support to busy emergency room, averaging 80-100 daily entrants.
  • Administered to register emergency room patients efficiently and accurately by obtaining appropriate signatures.
  • Provided part-time patient registration in hospital emergency room.
  • Verified insurance information such as co-payments, funds for collection for Emergency Room patients, inpatient and outpatient services and procedures.
  • Registered patients for various hospital services including emergency room, admissions, lab and outpatient.
  • Worked with triage nurse to get patient(s) registered into the emergency room.
  • Greet and register patients in the emergency room; patient admission and hospital unit coordination.
  • Register patients in the Emergency Room, verify demographics and insurance, collect co-pays
  • Established appropriate methods of reception for the Emergency Room and Outpatient Services.
  • Directed families and patient to both Admitting and Emergency Rooms.
  • Answer emergency room phones and direct calls to correct department.
  • Checked in patients as they presented to the emergency room.
  • Perform bedside registration of Emergency Room patients.
  • Registered patients in the emergency room.
  • Performed patient status transfers and bed placement for direct admit and emergency room patients via Epic and Invision software systems.
  • Executed emergency room, outpatient, and inpatient registration via laptop and/or desktop computer stations.
  • Worked in the Emergency Room in the Critical Department where speed and accuracy were paramount.
  • Welcome patients and visitors to Emergency Room in a friendly, professional manner.
  • Worked in the admissions department and the emergency room.
  • Verified Insurance, collected copayments in the Emergency Room Verify information before patients reported for a procedure Checked Patients into ER

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52 Emergency Room Jobs

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5. Customer Service
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high Demand
Here's how Customer Service is used in Patient Access Representative jobs:
  • Provide customer service which includes screening for financial eligibility, confirming health insurance coverage and individual's obligations.
  • Answered telephone calls and scheduled patient appointments; utilizing quality customer service skills.
  • Provided extensive customer service experience during the patient s registration process.
  • Provided exceptional customer service to patients in an emergency setting.
  • Provided excellent customer service while handling multiple-phone lines.
  • Implement customer service skills to assist patients with registration and admissions in a timely and efficient manner.
  • Offer exceptional customer service for Primary Care and Specialty Clinics, including clinical procedures and testing.
  • Provided excellent customer service and initial impressions of the facility for patients and their family members.
  • Provide excellent customer service to patients of all ages and with highly complex conditions.
  • Provided excellent customer service with a call volume up to 120 calls a day.
  • Provide customer service by assisting patrons with locating and checking out library materials.
  • Provide outstanding customer service & customer support to patients during the registration process.
  • Provide outstanding customer service to the patients and their friends and families.
  • Received Customer Service Award/Recognition from Blue Cross & Blue Shield.
  • Attended numerous customer service seminars including the FISH program.
  • Exercise superior customer service skills using the AIDET model.
  • Conducted general customer service using the EPIC system.
  • Verified patient demographics/insurance and data entry * Admitting patients, collecting payments and customer service
  • Inventory Scheduling Customer service Human resources
  • Bill Payment and Inquires * Data Entry * Customer Service * insurance billing * appointments * prior authorization * billing and coding

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11,324 Customer Service Jobs

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6. Medical Records
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high Demand
Here's how Medical Records is used in Patient Access Representative jobs:
  • Worked closely with Medical Records Department to ensure all patient and physician information was updated accurately.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Log payments records Data entry, Scheduled Appointments to see Medical Workers for follow ups, Filling, Medical Records.
  • Worked extensively with confidential information, billing cycles, medical records and physician offices to process all admissions.
  • Located, checked in and pulled medical records for appointments and incomplete patient charts.
  • Obtain, review, and assemble patient medical records prior to scheduled appointments.
  • Copy, scan, file & fax medical records and doctors orders.
  • Complete medical records review and check for accuracy for claim submission.
  • Check patients in and out, pulling and filing medical records.
  • Answer Phones, Scanning Medical Records assist in scheduling patients.
  • Organized medical records, patient information, and insurance files.
  • Maintained patient charts for Business Office and Medical Records.
  • File charts, scan charts and other medical records.
  • Recorded and filed patient data and medical records.
  • Update and maintain electronic medical records.
  • Collected copayments, insurances, photo identifications and medical records from patients.
  • Maintain confidentiality of patient information including medical records (according to HIPAA, client, and company guidelines).
  • Enforced HIPAA privacy and security protocol in regards to patient medical records.
  • file personal medical records .answer phone
  • Provide excellent customer service Manage delinquent accounts Processing patient payments Schedule management Data entry Copying, filing, and faxing medical records

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894 Medical Records Jobs

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7. Patient Access
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high Demand
Here's how Patient Access is used in Patient Access Representative jobs:
  • Collect all necessary patient, demographic, and insurance information/documentation to ensure a patient is completely registered within Patient Access system.
  • Greeted patients and families and facilitated patient access to medical services by obtaining demographic, guarantor, and financial information.
  • Demonstrate excellent leadership in all areas of responsibility for Patient Access Representatives, Patient Access Coordinators, and Insurance Coordinators.
  • Contributed to the future hospital development plans by advising the Chief Financial Officer (CFO) on planning patient access points.
  • Assisted the Patient Access Supervisor with developing department policies and procedures that were suitable for the business unit daily operations.
  • Reviewed and monitored the quality of registrations to ensure that compliance and regulatory procedures were met with Patient Access Operations.
  • Processed Release of Information requests in Radiology, Ambulatory Surgery, Emergency Services, and Patient Access.
  • Provide direct technical support, leadership, and supervision to more than 20 different Patient Access departments.
  • Monitor each Patient Access area to ensure monthly and annual financial goals are met.
  • Supervised patient access team in the ER of a busy level II trauma center.
  • Started as a Patient Access Specialist and was promoted to Centralized Scheduling Coordinator.
  • Trained new Patient Access Specialists in general duties and requirements for clinical services.
  • Participate on the peer interview panel for the Patient Access Department.
  • Experience in Emergency Room Patient Access including registration and patient transport.
  • Work under the guidance of Patient Access Supervisor.
  • Train new Patient Access Specialists.
  • Work History University OF Minnesota Fairview Hospital (Patient Access Service Representative) 06-present Obtain patient signatures when necessary.
  • Collected the most copays in the month of June 2015 for the Parkland Health Center Patient Access Department.
  • Voted "Best Customer Service Representative" during Patient Access Week 2016.
  • Trained in Cerner Familiar with patient access and HIPAA regulations HFMA Patient Access Essentials certificate

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2,313 Patient Access Jobs

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8. Scheduling Appointments
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high Demand
Here's how Scheduling Appointments is used in Patient Access Representative jobs:
  • Maintain an organized patient flow by scheduling appointments based on predetermined appointment times.
  • Perform a variety of actions including scheduling, canceling or rescheduling appointments.
  • Coordinated with physician's staff on patient concerns/scheduling appointments.
  • Provided exemplary customer service through scheduling appointments and entering appointment date and times into EPIC with a high rate of accuracy.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Assisted with standard administrative responsibilities, such as answering phones, making copies, scheduling appointments and maintaining supplies.
  • Maintain patient flow, and interpret from Spanish to English, while scheduling appointments for the radiology dept.
  • Manage the scheduling process for Out-patient Services in clinic including scheduling and rescheduling appointments, assessing block times.
  • Perform medical clearance including case presentation, patient preparation, gathering and loading records, and scheduling appointments.
  • Provide patients with efficient and pleasant encounter when checking in and/or scheduling appointments for services.
  • Assisted patients in scheduling appointments for various departments within the UPMC health system.
  • Assist patients with scheduling appointments and communicating with their health care team
  • Access patient account to scheduling appointments and bed placement.
  • Assist patients with scheduling appointments and getting registered.
  • Performed phone interviews for clients including insurance verifications, scheduling appointments for next available date.
  • Entered in physician orders, effective utilization of multi telephone system and scheduling appointments.
  • Used Dentrix Dental program for scheduling appointments, and entry of dental charges.
  • Answer of multiline phone to facilitate scheduling appointments and addressing patient inquiries.
  • Call Center) Assist patients calling in by scheduling, canceling, and rescheduling appointments.
  • Front line office support Patient check in/out Scheduling appointments Direct and over the phone patient care

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120 Scheduling Appointments Jobs

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9. Data Entry
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high Demand
Here's how Data Entry is used in Patient Access Representative jobs:
  • Performed electronic data entry for admission and treatment.
  • Processed workman compensation claims within two business days from data entry with medical notes and DME invoices if required.
  • Enrolled in a 6 week training program to maintain knowledge of Customer Service and Patient Registration data entry.
  • Assist in all areas of administrative work including data entry, receptionist duties, and file organization.
  • Registered patients, answered the phone, filing, data entry, fax and copy machine.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Conducted data entry, answered over 150 calls a day in a call center setting.
  • Train new employees on multiple medical programs and data entry software.
  • Complete data entry of all admitting patients in ER.
  • Prepare requisitions for data entry and scanning.
  • Performed outpatient data entry and billing.
  • Send batch to be data entry.
  • Complete web billing and data entry
  • Performed various administrative duties, including data entry and document preparation.
  • Maintain Patient Records Data Entry Switchboard Operator Insurance Verifications
  • Check in patients, collect copays, data entry, take phone calls, patient care.
  • Audit data entry and generate reports as directed.
  • Obtain and verify demographic/clinical/financial information Verify/collect insurance copayments Obtain/process physician orders, data entry, inventory, training
  • Register patients Data entry Greet and assist visitors Clerical office duties
  • Processed patients in Labor and Delivery/Lillian Webb Center * Answered and directed multi-phone lines * Typing/Data Entry

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653 Data Entry Jobs

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10. Phone Calls
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high Demand
Here's how Phone Calls is used in Patient Access Representative jobs:
  • Verify patients insurances access patient information answering incoming and Outgoing phone calls
  • Handled approximately 200 telephone calls daily regarding patient medical Information.
  • Direct telephone calls to appropriate laboratory departments and offices.
  • Assist nursing staffs with direct patient care, answering and transferring phone calls, registering patients, greeting patients and visitors.
  • Answered phone calls, assisted patients and families with patient account inquiries and point of service collections.
  • Cover guest relations desk, direct patients where they need to go, answer phone calls.
  • Greet patients, answered phone calls, and informed them about facility policies.
  • Transferred patient phone calls and scheduled appointments for needed departments.
  • Answer incoming phone calls and transfer to appropriate destination.
  • Answered phone calls and directed to the appropriate departments.
  • Answer phone calls from patients and family.
  • Answered and directing all phone calls.
  • Received and prioritized a heavy volume of incoming communication including; e-mails, faxes, and phone calls.
  • Serve as the contact person for daily operations by answering incoming phone calls in a timely manner.
  • Make phone calls and send letters to parents/patients that appointments that had to be canceled.
  • Collect information needed for projects, reports, telephone calls meetings, conferences, ect.
  • Make phone calls and send letters to parents/patients that did not arrive for appointments.
  • Received and redirected all incoming telephone calls in a pleasant manner.
  • Register patients in ER, outpatient procedures Verify patient insurance coverage Work on switchboard and handle all incoming phone calls
  • Register Patient Verify Insurance Collect Payments Fax, Copier, Scanner Answer phone calls and emails

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329 Phone Calls Jobs

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11. Clinical Staff
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high Demand
Here's how Clinical Staff is used in Patient Access Representative jobs:
  • Received compliments, feedback, or suggestions about providers/clinical staff and services rendered during patient-centered rounding and follow-up for service recovery.
  • Coordinated bereaving families with clinical staff for respectful deliverance of medical updates of critical patients.
  • Registered patients admitted via ambulance to ensure a timely transfer of information to clinical staff.
  • Collaborate with clinical staff and assist with various documentation requirements, within established deadlines.
  • Collaborated closely with clinical and non-clinical staff in developing patient information.
  • Work with clinical staff to coordinate proper documentation of patient information.
  • Coordinated communication between rendering physicians, clinical staff and patients.
  • Conducted frequent department rounds to identify potential areas of concern/needs of clinical staff, patients, family members, and visitors.
  • Communicate with patient and/or patient advocate, physicians and clinical staff concerning complications that would impede the rendering of services.
  • Schedule appointments, assure accurate demographic information, update insurance, and message clinical staff when needed.
  • Communicate patient requests and appointment needs to nursing and clinical staff in coordination of clinic visits.
  • Communicated with clinical staff in order to coordinate the smooth flow of patients through the facility.
  • Assisted physicians and clinical staff when language barriers arose by using my Spanish speaking skills.
  • Supported clinical staff with timely preparation of medical records prior to patient visit.
  • Worked closely with clinical staff; troubleshoot problems with customer service issues.
  • Serve as a liaison between management, clinical staff and the community.
  • Experience working on a team of both clinical and non-clinical staff.
  • Provided on-going communication with clinical staff regarding patient status.
  • Managed clinical workflow dashboard to alert clinical staff of urgent case patients in need of immediate attention and care.
  • Assist clinical staff with adminstrative task.

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149 Clinical Staff Jobs

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12. Emergency Department
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high Demand
Here's how Emergency Department is used in Patient Access Representative jobs:
  • Maintained accurate control and distribution of downtime medical and financial records and emergency department DOE numbers.
  • Created a positive communication between the Emergency Department staff with other departments.
  • Educated on Emergency Department benefits and financial responsibility to hospital.
  • Registered and admitted patients through the Hartford Hospital Emergency Department.
  • Complete registration of Emergency Department patients.
  • Maintained Emergency Department waiting area.
  • Educate families on the Emergency Department process to ensure a smooth transition from the waiting area to the time of discharge.
  • Identify and admit patients into the Emergency Department who arrive via ambulance or helicopter, including trauma patients and STEMI patients.
  • Manage all aspects of the evening and night operations of the registration and bed control activities in the emergency department.
  • Participated in the implementation of Point of Service Collections in the Emergency Department.
  • Enable emergency department consults with other specialty services via the call center.
  • Admit and register patients as they arrive into the Emergency Department.
  • Complete accurate registrations for patients in the Emergency Department.
  • Greeted patients on admission to Emergency Department.
  • Greet and register patients in Emergency Department.
  • Responded to ER department phone calls and provided general emergency department information.
  • Arrive patient in the emergency department, registration, patient pre-admission and admission, reception and discharge functions.
  • Provide updates in staff meetings regarding the Emergency Department and how to improve patient satisfaction scores.
  • Provide initial behavioral health assessments for hospital emergency department Coordinate on going disposition for behavioral health patients
  • Register patients in the emergency department Admit patients to hospital Insurance billing/verification

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431 Emergency Department Jobs

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13. Surgery
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high Demand
Here's how Surgery is used in Patient Access Representative jobs:
  • Verified patients demographics/insurances, diagnostic testing and surgery.
  • Registered patients for out-patient surgery.
  • Track surgery closings of ambulatory.
  • Crossed trained in admitting for all departments including main admitting, emergency department, outpatient surgery, and outpatient cardiology.
  • Maintained and coordinated six providers' schedules for surgery, clinical treatment, meetings and authorized time-off.
  • Experience in Emergency Department, Outpatient, Outpatient Surgery, and Information Desk registration.
  • Schedule, Coordinate outpatient visits and diagnostics testing for the Chairman of Neurosurgery Practice.
  • Escorted family members to consult room to speak with physician after surgery.
  • Served on committee to revise the hospital's surgery admissions process.
  • Cross trained in bed board management, Same day surgery.
  • Perform charge entry and quality review for the surgery center.
  • Cancel and reschedule surgery calls as needed.
  • Prepare patients charts prior to surgery.
  • Registered surgery patients as well.
  • Diversified support capability - ICU, ER, Maternity, Cardiac, Hospice, Ortho, Oncology, Surgery.
  • Serve as liaison between surgeon, insurance company and patients in regards to surgery preparation.
  • Coordinated the selection of the 2016 and 2017 OHSU Rhinology and Skull Base Surgery Fellows.
  • Developed a reference tools for the Breast Health Center and the Scottsbluff Surgery Center.
  • work in the OSDU(outpatient surgery discharge Unit).
  • Verified patient's health insurance *Verify hospital and procedure codes *Obtain prior authorizations for surgery and procedures

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358 Surgery Jobs

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14. Computer System
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high Demand
Here's how Computer System is used in Patient Access Representative jobs:
  • Process patients in computer system after interviewing insurance information as well as demographic information with patients.
  • Utilized multiple computer systems to provide accurate documentation for patient care and billing purposes.
  • Validate demographics and financial information obtained from patients and input into computer system.
  • Obtained and processed patient demographics and insurance information into the computer system.
  • Verify insurance coverage via various computer systems.
  • Verified Insurance information and Demographic information over the phone and updated the information in the computer system as needed.
  • Input POS information into computer system based on financial class in order to complete the registration process paperwork.
  • Assist co-workers and new hires in training and education of our new Connect Care computer system.
  • Process patient orders for appointments via fax, phone, or computer system.
  • Obtain and enter demographic, clinical, financial information in the computer system.
  • Assist entire hospital staff as needed when issues arise with Epic computer system.
  • Enter information in computer system with a high degree of accuracy.
  • Make appropriate changes in computer system and on patients chart.
  • Update all patient information in computer system.
  • Obtain and process demographic, medical and financial pre-registration data into the various hospital computer systems.
  • Collected payment from patients and applied payments to patient accounts in the computer system, and reconciles daily cash reports.
  • Monitor the computer system to ensure priority reads were read in a timely fashion.
  • Work with several computer systems, multi-line phones and office equipment.
  • Experience with multiple healthcare computer systems.
  • call center) Entering patient data into computer system Communication with physician offices Scheduling outpatient procedures Insurance verification/eligibility

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279 Computer System Jobs

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15. Hipaa
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average Demand
Here's how Hipaa is used in Patient Access Representative jobs:
  • Reviewed patient's identification against insurance provider demographics, while maintaining strict confidentiality and HIPAA protocols.
  • Adhered to the hospital and department policies and procedures including HIPAA patient confidentiality requirements.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Respect patient confidentiality and withholds restrictive information according to HIPAA guidelines.
  • Maintained confidential information and complied with HIPAA regulations.
  • Inform patients and assure they are aware of their rights as determined by HIPAA regulations and Houston Methodist Hospital policy.
  • Provide customer service with quality assurance HIPAA regulations, compliance guidelines and in accordance to NSU policy & procedures.
  • Implement all MHHS and HIPAA rules and regulations as well as maintain strong, courteous and insightful customer service.
  • Talked with patients concerning various legal and hospital forms that needed signatures for HIPAA compliance and Medicare.
  • Scanned and entered in private and confidential patient data in accordance with HIPAA guidelines.
  • Maintain a high level of patient privacy and compliance with HIPAA guidelines.
  • Explain Consent for Treatment, Financial Responsibility and HIPAA forms to patient.
  • Provided patients with treatment consent forms and HIPAA privacy policy.
  • Maintain confidentiality and HIPAA standards at all times.
  • Updated demographics while complying with HIPAA guidelines.
  • Adhere to all HIPAA rules and regulations.
  • Adhered to Federal HIPAA guidelines.
  • Answered multi line phones, admitted patients, completed HIPAA disclosures, obtained/ updated demographic and insurance information.
  • Demonstrate strong customer service and communication skills ?Adhere to HIPAA and patient confidentiality requirements.
  • updated, and maintained accurate patient records complying with all FDA and HIPAA regulations.

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38 Hipaa Jobs

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16. Radiology
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average Demand
Here's how Radiology is used in Patient Access Representative jobs:
  • Ensured that patients received procedural instructions for all radiology appointments.
  • Contacted patients daily for upcoming appointments in the Radiology department.
  • Scheduled appointments for all outpatient/and add on radiology procedures.
  • Scheduled radiology exams for patients.
  • Update Names/DOB/Social Security Number; communicate all changes with the Blood Bank, Pharmacy, Radiology and the appropriate Inpatient Unit.
  • Reduce chances of denials through the Missing Authorization Work-list by ensuring prior authorizations have been secured for high-dollar radiology tests.
  • Register patients for outpatient procedures, ambulatory surgery, admitting, and Emergency Room, radiology department and the cancer department
  • Obtained authorizations from insurance companies for in-patient stays, radiology services, rehab services, and specialty medications.
  • Registered patients for appointments in Radiology, Outpatient Surgery, Outpatient Lab and Sports Medicine.
  • Worked in various departments including Main Lobby registration, Radiology, and Emergency Room.
  • Schedule Radiology, Physical Therapy, ARTC Nurse Appointments, OB Maternity Schedules.
  • Register inpatients, outpatients, radiology-such as CT, MRI, X-Rays.
  • Schedule patients for follow up appointments and radiology exams post visit.
  • Scheduled all referrals to specialist, and scheduled all radiology appointments.
  • Transferred to the Radiology department as a Patient Access Representative.
  • Check in of patients for outpatient radiology and scheduled procedures.
  • Prepared / submitted patient information for radiology and medical records database.
  • Verify insurance information and secure authorization for MRI, CT Scan, Radiology, Mammo, and Ultrasound.
  • Register patients for surgeries, radiology, Gastroenterology, and direct admits according to hospital protocol.
  • Assist hospital registration with labs, radiology and labor and delivery after normal business hours.

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69 Radiology Jobs

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17. Hippa
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average Demand
Here's how Hippa is used in Patient Access Representative jobs:
  • Make sure Admissions is compliant with proper patient paperwork such as HIPPA, Consents, and Medicare Forms.
  • Trained new employees on HIPPA standard, procedures and policy relating to protected patient privacy data controls.
  • Maintain current changes to HIPPA and compliance related regulations as they pertain to daily job functions.
  • Prepare for HIPPA and JCAHO reviews, ensuring required brochures and pamphlets are available for patients.
  • Answer verbal and written request in accordance with HIPPA guidelines and department procedures.
  • Comply with HIPPAA policies and procedures and adhere to Standards of Performance.
  • Follow HIPPA rules and regulations Answer telephones and transfer calls as necessary.
  • Educated in HIPPA, privacy notices, patients rights, and confidentiality.
  • Answered 6 line switchboard/maintained HIPPA compliance, including charts and patient confidentiality.
  • Prepared business office Patient Packets in compliance with Federal HIPPA Regulations.
  • Advised patients about HIPPA, questionnaires and conditions of service forms.
  • Adhered to the highest level of HIPPA compliance mandated by law.
  • Maintain HIPPA privacy standards with all patient contact and information.
  • Updated patients demographics while staying compliant with HIPPA guidelines.
  • Front and back office, audits, HIPPA
  • Protected patients' rights by maintaining confidentiality of personal and financial information via HIPPA Guidelines..
  • Interviewed patients: collected demographic and insurance information Complied with HIPPA and hospital regulations; passed exams 95% proficiency
  • Adhere to HIPPA and Northwell's policy and procedures.
  • Maintained the strictested confidentiality and adhered to all HIPPA guidlines and regulations.
  • Register labs and xray patients, go over Hippa documents, scan and fax documents, collect copays.

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18. Medicaid
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average Demand
Here's how Medicaid is used in Patient Access Representative jobs:
  • Secure medical necessity check/verification in accordance to Medicare and Medicaid as well as many other insurances.
  • Obtain and verify insurance eligibility for Medicare, Medicaid, and other commercial insurance.
  • Utilize advanced knowledge of specific Medicare and Medicaid billing regulations when completing patient registration.
  • Gained hands-on experience in Medicare/Medicaid and commercial insurance processes, billing and questionnaires.
  • Process all insurance Medicaid, Medicare, Private/Commercial and TriCare insurances.
  • Process Medicaid, Medicare and Commercial insurance Benefits.
  • Verify insurance including Medicaid and Medicare.
  • Screen patients for eligibility of Medicaid.
  • Verify Medical insurance Benefits using RTE (Real Time Eligibility) Verify Commercial insurance, Medicare, Medicaid and Workers Compensation.
  • Assist Medicaid / Medicare Recipients with migrating from old prescription drug plans to new Medicare Part D Plans.
  • Ensured accurate information is collected; such as, Medicaid/ Medicare, private insurance and monies exchanges.
  • Assist patients with obtaining social services like discount health care services (CICP) and Medicaid cabs.
  • Screen patients for eligibility in all available programs to include the appropriate Medicaid for their resident state.
  • Submitted information to MEDICAID in order to obtain payment with indigent or Medicaid pending patient.
  • Bill Medicaid for primary and secondary insurance payments via EPACES.
  • Perform special projects as assigned by management (i.e., Medicaid, Medicare and Blue Cross/Blue Shield audits).
  • Verified Medicare, all state Medicaid programs, commercial / Auto / Workers Comp insurance and leins.
  • Help set up new doctor's office Verify if patient is eligible for state Medicaid insurance.
  • Pre-screened patients for Medicaid, Hospital Care Assistance (Charity Care), Kidcare Program, and made referrals as necessary.
  • Registered patients using in-house system Verified insurances primarily Medicare and Medicaid Scheduled appointments Maintained medical records

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320 Medicaid Jobs

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19. Hospital Staff
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Here's how Hospital Staff is used in Patient Access Representative jobs:
  • Handled high stress situations effectively and communicated with hospital staff and physicians.
  • Notified Security of any necessary assistance needed for patients or hospital staff.
  • Aided hospital staff with patient admissions and insurance verification.
  • Required daily confidential interaction with the community and hospital staff
  • Frequent contact with departmental, hospital staff, patient accounting and information services department to ensure the integrity of patient accounting.
  • Acted as a standing resource for doctors and other hospital staff in all matters pertaining to patient care and procedures.
  • Uphold effective working relations with co-workers and other hospital staff members in order to insure work flow effectiveness.
  • Communicated with physicians, hospital staff, medical records, and clients to effectively meet departmental needs.
  • Provide the highest level of customer service toward patients, family members, and hospital staff.
  • Communicate with all hospital staff by phone to coordinate patient movement throughout the hospital.
  • Provide face sheets and stickers for floor patients when requested by hospital staff.
  • Provide service to co-workers and hospital staff while handling and rerouting calls.
  • Take incoming calls and inquiries from the community and hospital staff.
  • Work closely with hospital staff and third party agencies.
  • Worked side by side with Physicians, department and other hospital staff to accurately schedule patient following departmental and regulatory requirements.
  • Coordinated care of patients Professional liaison between patients and hospital staff
  • Schedule procedures for Dr's offices / answer phones / provide customer service for patient's and hospital staff.
  • Maintained positive working relationships with patients, physicians, visitors, and hospital staff.
  • Interacted with patients, families, hospital staff and the general public.
  • Streamline clinical workflow processes to strengthen communication between patients and hospital staff resulting in increased efficiencies.

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25 Hospital Staff Jobs

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20. Patient Accounts
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Here's how Patient Accounts is used in Patient Access Representative jobs:
  • Reviewed and coordinated provider schedules and resolved problems relevant to patient accounts.
  • Managed daily operations for Patient accounts and Insurance payments
  • Obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts.
  • Demonstrate knowledge and understanding of complete revenue cycle, coordination daily activity of patient accounts for accurate billing.
  • Compiled, review, audit and performed analysis of patient accounts, enrollment and benefit verification.
  • Handle large volume of patient accounts in the Admitting Department for surgical and outpatient diagnostic procedures.
  • Audit department employee outpatient accounts created throughout the day for errors and document those errors.
  • Maintain a 98.47% monthly accuracy rating for all patient accounts registered.
  • Obtained demographic information for patient accounts, and registration of patients.
  • Perform daily accounting maintenance on patient accounts via batch reports.
  • Created over 400 patient accounts on the account creation team.
  • Collect payments for visits and post payments to patient accounts.
  • Updated patient accounts and information on a daily basis.
  • Collected any pending balance due on patient accounts.
  • Scan all required documents to patient accounts.
  • Collect co-pays for outpatient and inpatient accounts.
  • Create, update and manage patient accounts.
  • Scheduled patient appointments for various physicians Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Supported patient billing functions and the management of patient accounts using EZReg, Sovera Accomplishments multiple patient compliments
  • Process patient accounts from the ER on the Teletracker in a timely manner.

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1,241 Patient Accounts Jobs

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21. Payment Arrangements
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Here's how Payment Arrangements is used in Patient Access Representative jobs:
  • Prepare estimates for patient insurance liability, calculate advance payment requirements and informs patients or acceptable payment arrangements.
  • Organize payment arrangements with patients or guarantors, collects patient valuables and any deposit/co-payments required upon admission.
  • Establish payment arrangements with the patient and document appropriately in the practice management system
  • Collected patient co-pays/deductibles and set up payment arrangements when needed.
  • Performed upfront collections and made payment arrangements.
  • Collected and/ arrange payment arrangements.
  • Collected delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur.
  • Assist patients with payment arrangements on accounts that don t qualify for financial programs.
  • Applied for insurance for indigent patients, payment arrangements, charity, etc.
  • Make payment arrangements for patients who are unable to pay towards their bill.
  • Generated self pay statements and phoned patients to make payment arrangements.
  • Make future payment arrangements with patient or family if necessary.
  • Set up payment arrangements with patient who has balances.
  • Arrange payment options and payment arrangements with patients.
  • Create clear balances and payment arrangements.
  • Perform financial counseling duties such as benefit verification, financial screening, and payment arrangements during pre-registration.
  • Admitted patients in emergency an non emergency situations, Handled co payments and set up payment arrangements for accounts
  • Received and posted copayments and assisted with creation of payment arrangements.
  • Charge entry Data Entry Collected co-pays/set up payment arrangements Front Desk patient check in Insurance verification via phone/web Telephone Operator
  • Operate multi-line phone system Document patient accounts Set up payment arrangements Post incoming payments Patient registration

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31 Payment Arrangements Jobs

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22. Front Desk
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average Demand
Here's how Front Desk is used in Patient Access Representative jobs:
  • Assist with front desk duties as needed, which includes balancing, verifying and cashing out at end of day.
  • Perform duties related to front desk operations which include patient registration, patient check-in, payment receipt and accounting.
  • Assist in customer service dept, fill in for front desk receptionist, copy, fax when needed.
  • Manage Patient front desk in areas of manual and computerized scheduling, and billing.
  • Provide bilingual front desk services for all patients in a fast paced work environment.
  • Assist the front desk staff with walk in patients and getting them scheduled appropriately.
  • Utilized as point of contact for front desk services for physician services.
  • Provide assistance/support to Admissions Front Desk as well as Outpatient scheduling.
  • Front Desk Reception, Schedules and confirm OR surgery appointments.
  • Maintained the front desk in a neat and organized fashion.
  • Worked the front desk answering phone calls and mail distribution.
  • Maintain a tidy front desk and patient waiting area.
  • Greeted patients at front desk.
  • Perform front desk related duties.
  • Greeted patients/visitors at front desk.
  • Back up to front desk.
  • front desk receptionist for medical group office with 7 providers.
  • Assisted Patients at the Front Desk Verified Insurance Updated Patient's Accounts
  • Schedule patient appointments Update chart records Enter and verify insurance, collect co-pays Manage office front desk duties
  • Front desk tasks verifying insurance call logs checking in and out scheduling

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603 Front Desk Jobs

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23. Physician Orders
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Here's how Physician Orders is used in Patient Access Representative jobs:
  • Verify patient information, document administrative forms, admit patients via physician orders, Emergency Room environment
  • Interpret physician orders, medical terminology and insurance cards while maintaining superior service excellence.
  • Analyze and disseminate physician orders to accurately match services to planned admission.
  • Process all physician orders from observation to inpatient/inpatient to obs.
  • Interpret physician orders for appropriate testing or admission criteria.
  • Maintained department supplies/charts and assisted with physician orders.
  • Verify physician orders and patient consent authorization.
  • Utilized AllScripts to acquire medical records including x-ray reports, MRI reports, progress notes, and clarification of physician orders.
  • Scan all documents including physician orders, consents, insurance cards, and photo IDs into the document imaging system.
  • Review each patient record periodically and at the end of each shift to ensure physician orders are executed.
  • Process physician orders for patient admittance, transfer, and discharge within the hospital and outpatient locations.
  • Check for physician orders and attach to medical records to ensure patient receives appropriate tests.
  • Make sure these codes match the patient diagnosis on Physician orders.
  • Enter the physician orders for prescribed tests, supplies and procedures.
  • Assigned hospital rooms according to patient needs and physician orders.
  • Inform patients of any/all follow up to clarify physician orders to ensure a safe, seamless and remarkable patient experience.
  • Interpret and coordinate physician orders to schedule diagnostic testing, annual exams, and procedures.
  • Transcribe all written / electronic physician orders accurately and in a timely fashion.
  • verify referral, authorizations, and physician orders.
  • Obtain physician orders to support services rendered.

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51 Physician Orders Jobs

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24. Registration Process
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average Demand
Here's how Registration Process is used in Patient Access Representative jobs:
  • Led the design and implementation of an electronic distribution method for manual registration processing.
  • Completed registration process for new patient in the emergency and maternity departments.
  • Provided intake/registration process for voluntary walk-in patients and direct admits.
  • Complete the registration process for patients being seen for urgent care, outpatient testing, and occupational health.
  • Perform daily functions for the ER/OP Registration Department and cross-training with all areas of the registration process.
  • Collect and update all demographic outpatients' information to complete the registration process prior to their arrival.
  • Complete registration process and admittance of patients via Emergency, outpatient, and cardiovascular departments.
  • Assisted visitors and patients personally on a daily basis with the admissions and registration process.
  • Clear work queue for various clinics to provide a faster registration process for patients.
  • Work quickly paying very close attention to details to avoid errors in registration process.
  • Interview patients to obtain information required to complete the registration process.
  • Handle all routine patient inquiries related to the registration process.
  • Maintain knowledge of Inpatient and Outpatient Registration processes.
  • Completed registration process for all new patients.
  • Assist patients during registration process at kiosks.
  • Facilitate accurate and timely completion of the registration process * Work closely with physicians and nurses to provide optimal health care
  • Manage paperwork flow for the registration process, completes MSPQs and obtains Medicare Compliance approval when needed.
  • Be prepared at all times to perform any job related to the pre-access/registration process.
  • Perform pre-registration/registration processes, verify insurance coverage Confirm payer requirement for authorization and follow payer processes /obtain authorizations and notifications.
  • Performed registration process Scheduled patient appointments Answered phones and routed calls to appropriate persons

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573 Registration Process Jobs

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25. CPT
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Here's how CPT is used in Patient Access Representative jobs:
  • Interpreted medial reports to apply appropriate ICD-9, CPT 4 and HCPCS codes for procedures and billing compliance and processing.
  • Run internal reports to ensure ICD 9 and CPT procedure codes are accurate for billing for Medicare and Medicaid patients.
  • Managed Chart completion, (ICD-9 and CPT coding and abstracting) Patient admission and patient information privacy/security.
  • TAR, Authorizations, Eligibility, Verification, and Payer processing including ICD-9, CPT, and Coding.
  • Obtain CPT codes and ICD9 code to verify if insurance covers and if authorization has been obtained.
  • Utilize CPT and ICD-9 codes, collect co-pays, deposits and deductibles and update in medical records.
  • Demonstrate knowledge of medical terminology (ICD9 codes, CPT codes, and modifiers etc.)
  • Examine ICD-10 and CPT codes for accuracy, completeness, and appropriateness according to services rendered.
  • Reviewed insurance products, medical terminology, ICD-9 and CPT coding.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Completed ICD-9 and CPT coding for insurance submission.
  • Depart all registrations using CPT and ICD9 codes.
  • Demonstrated working knowledge of CPT and diagnostic coding.
  • Entered and verified ICD-9, ICD-10, and CPT codes in billing system.
  • Assist with ICD 9/ CPT codes for billing.
  • Entered CPT and ICD 10 codes
  • Utilize ICD9 and CPT coding.
  • File medical records accordingly, create files, prepared charts using ICD-(and CPT coding.
  • Entered ICD 9 and CPT codes for doctor visits and precertification.
  • Utilized Ingenix EncoderPro to obtain appropriate CPT-4 and ICD-9 codes for pre-certification.

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35 CPT Jobs

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26. Meditech
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average Demand
Here's how Meditech is used in Patient Access Representative jobs:
  • Utilized MediTech and other specialized mainframe-based account tracking applications.
  • Operated MediTech and ProMed programs efficiently.
  • Register patient in MediTech via phone call.
  • Welcomed patients and accurately entered their information within the Meditech Electronic Record Management system.
  • Entered patient data into Meditech data management system, ensuring strict adherence to HIPAA guidelines.
  • Input patient s personal information into Meditech including address, phone and insurance.
  • Documented and updated all registration and financial data in the Meditech system.
  • Help built the mnemonics in the meditech system after working in Magic.
  • Use appropriate scheduling systems (Meditech, EPIC).
  • Use of Electronic Medical Record EPIC and Meditech.
  • Use Meditech for all patient registrations.
  • Used E-Care next and Meditech software.
  • Maintain patient files using Meditech System Software and Nebo Insurance verification program.
  • Verify information and insurance using Meditech and Nebo.
  • Receive all calls professional and courteously * Register patients and schedule appointments via Epic and Meditech.
  • March 2013 - January 29, 2014 Patient Registration using Meditech program.
  • Updated patients insurance information, obtained referrals, precertifications and authorizations for patient care using Encoder and Meditech.
  • Use of IDX, Meditech, Molli & Medeconnect systems and MSoffice, Word & Excel.
  • Collect, log and store patient valuables Skills Used Software used: Meditech, chartmaxx, one source, availity
  • Check in patients to the Emergency Room Meditech experience Insurance agency experience Customer service Collecting copays

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28 Meditech Jobs

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27. Financial Assistance
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average Demand
Here's how Financial Assistance is used in Patient Access Representative jobs:
  • Provided financial assistance to patients regarding insurance benefit choices, provisions, and out-of-pocket liabilities.
  • Explain hospital policies pertaining to financial responsibility, privacy policies and financial assistance programs.
  • Provide patient with necessary information, pertaining to financial assistance and local resources.
  • Educated and counseled patients on insurance and financial assistance options.
  • Collected co-payments, and informed patients of financial assistance opportunities.
  • Assist patients/parents with insurance or financial assistance information.
  • Interview patients for eligibility and financial assistance.
  • Explain and give information regarding financial assistance to provide free care for those who do not have health insurance.
  • Provide financial counseling to patients when necessary by helping patients fill out HCAPP forms and government financial assistance programs.
  • Answered all Quires related to payment plans, financial assistance programs and compassionate care program.
  • Help patients apply for and complete Financial Assistance that the hospital provides.
  • Counseled and provided financial assistance for self pay patients.
  • Screened patients for financial assistance and Oregon Medicaid.
  • Screened patients for financial assistance programs.
  • Communicate with families with inadequate insurance coverage regarding financial assistance through government and Fairview financial assistance programs.
  • Advise families regarding Medicaid coverage and / or Financial Assistance Prepare office communications.
  • Provide Patients with financial assistance options Customer service and data entry
  • Screened uninsured or underinsured patients for financial assistance.
  • Identified patients who are uninsured or underinsured and may be eligible for financial assistance and referred them to a Financial Counselor.
  • Applied patients with no insurance for financial assistance programs.

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367 Financial Assistance Jobs

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28. Staff Members
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average Demand
Here's how Staff Members is used in Patient Access Representative jobs:
  • Investigated and directed patient inquiries or complaints to appropriate medical staff members and followed-up to ensure satisfactory resolution.
  • Conferred with physicians, nursing, housekeeping, transport and other staff members to coordinate and schedule admission of patients.
  • Received recognition from patients as well as from Outpatient Services staff members for providing a warm, comfortable atmosphere.
  • Maintained heavy incoming e-faxes by applying them to relevant patient charts and assigning them to relevant staff members.
  • Relayed information between patients and other staff members, and provided them with updates as needed.
  • Serve as the administrative interface for patients and the physician office staff members.
  • Trained new staff members in all required job duties of the ED Registrar.
  • Explained payment requirements and filing of insurance to patients and new staff members.
  • Directed patient inquiries to appropriate staff members and followed up for resolution.
  • Train and implement usage of Epic EHR software with staff members.
  • Communicated with nurses and staff members regarding patient relations.
  • Maintain positive work relationship with all staff members.
  • Directed patient inquiries to appropriate medical staff members.
  • Take phone calls from various different staff members and quickly determine their needs to help them in a timely fashion.
  • Train other staff members to perform work activities, such as using computer applications.
  • Answer multi-line phones; triage calls to appropriate staff members.
  • Precepted new employees; supervised and trained staff members.
  • Collaborated with physician office staff members and other staff regarding scheduling, pre-registration, insurance verifications, and financial counseling.
  • Trained new staff members on proper use of Soarian Financial, Soarian EDM, Plato, Microsoft Office, and Teletracking
  • Develop and Collaborate on Workflows Assisting with On Boarding staff members Copay Deposit

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73 Staff Members Jobs

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29. Icd-9
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low Demand
Here's how Icd-9 is used in Patient Access Representative jobs:
  • Assigned appropriate ICD-9/10 codes as required to verify Medicare medical necessity.
  • Assigned correct diagnosis (ICD-9) and procedure (CPT) codes based on direction from providers.
  • Review and record International Classification of Diseases (ICD-9) coding of patient symptoms and diagnoses.
  • Verified insurance, collected customer co-pays and deductibles; skilled in CPT and ICD-9 coding.
  • Utilized strong knowledge of CPT and ICD-9 codes and medical terminology on a daily
  • Worked with ICD-9 and CPT-4 coding, as well as Explanation-of-Benefits documents.
  • Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
  • Obtain ICD-9 or ICD-10 codes from physician offices if not provided.
  • Performed ICD-9 coding, medical records correspondence, and data entry.
  • Code CPT procedures as well as diagnosis ICD-9 CM.
  • Insure doctors put the correct icd-9 codes on encounters.
  • Obtain procedure and ICD-9 codes for surgery verification.
  • Applied the appropriate ICD-9 codes to outpatient charts.
  • Use ICD-9 Codes to enter diagnosis into computer.
  • Assigned ICD-9-CM, CPT, and HCPC codes for ED visits, outpatient, and office visits.
  • Enter charge codes and ICD-9 codes into Epic system to create bills to be sent out.
  • Insure that every registration and prescription has the correct CPT procedure and ICD-9 diagnosis code.
  • Verified CPT and ICD-9 codes to see if pre-certifications were required.
  • Followed HIPAA guidelines * Processed CPT/ICD-9/ HCPCS coding for patient billing.
  • Process daily ICD-9 & 10 Sevocity transaction logs.

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30. Communication
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low Demand
Here's how Communication is used in Patient Access Representative jobs:
  • Create a customer focused environment through effective communication with patients and guests.
  • Facilitated communication between medical staff, patients, insurance, and finance departments
  • Improved communication efficiency as primary liaison between departments, clients and vendors.
  • Facilitated communication between patients, anesthesiologists, physicians, and surgical staff.
  • Developed effective relationships with all call center departments through clear communication.
  • Demonstrate excellent verbal, written, and interpersonal communications skills.
  • Administered exceptional phone and face to face communication.
  • Demonstrate excellent communication, and call management skills.
  • Maintain strong internal and external communications.
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Coordinate internal and external phone communication among staff, patients and providers.
  • Maintain an open line of communication with all team members.
  • Perform excellent telephone, communication, and public relations skills.
  • Secure accounts and verify insurance prior to procedure dates by maintaining communication with insurance representatives and financial counselors.
  • Collect Payment, record payment and make deposit.Improved communication efficiency as primary liaison between departments, clients and vendors
  • Managed incoming and outgoing communications concisely and in a pleasant manner.
  • Developed and maintained positive customer relationships through effective communication.
  • Operated communication systems, such as telephone, switchboard, intercom, twoway radio, or public address.
  • Key Skills: *Excellent customer service skills, communication and telephone skills.
  • Listened and helped solved miscommunication issues between the patient and nurses.

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1,158 Communication Jobs

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31. Pre-Register
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low Demand
Here's how Pre-Register is used in Patient Access Representative jobs:
  • Register and Pre-Register patients for outpatient, inpatient, and emergency visits.
  • Pre-registered and registered patients presenting at the hospital for inpatient and outpatient services.
  • Pre-registered, admitted and/or registered patients in the Revenue Cycle Management department.
  • Pre-registered new patients for their appointments with University of Pittsburgh Physicians.
  • Maintained daily log of patients registered and pre-registered.
  • Registered and pre-registered patients to outpatient diagnostic locations.
  • Activate all pre-registered patients that have reported for services
  • Pre-registered accounts for upcoming procedures and surgeries.
  • Pre-registered patients for outpatient services.
  • Collect and verify insurance and demographic information as required to pre-register patients as the result of talking directly to patients.
  • Pre-registered patients for future appointments within the hospital, process patient payments.
  • Registered and pre-registered patients for same day and future appointments.
  • Answer phones, greet visitors and patients, pre-register/register patients.
  • Admit, register and pre-register patients.
  • Pre-registered patients, verified insurance, pre-certified hospitalizations, and collected payments.
  • Obtained and verified insurance pre-certification and pre-registered all outpatients for procedures.
  • Pre-registered patients for labor and delivery Scheduled operating room procedures.
  • Registered patients on site and pre-registered Pre-op patients.
  • Called patients to pre-register them over the phone Provided Check-in specifics and directions
  • Provided customer service to diagnostic centers and outpatient scheduling facilities Pre-registered patients for appointments Obtained authorizations and verified insurance coverage

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32. Patient Liability
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low Demand
Here's how Patient Liability is used in Patient Access Representative jobs:
  • Protect the financial integrity of the facility by collecting patient liability, discussing payment options and screening for eligibility.
  • Demonstrate proper compliant patient liability collection techniques before, after and during date of emergency department services.
  • Collected patient liability, established payment arrangements, discussed payment options and screened patients for eligibility.
  • Verify insurance obtain benefits, calculate patient liability, collect liability.
  • Reviewed benefit information and contact patient/responsible party to discuss patient liability.
  • Collect co-pays and patient liability amounts through financial transactions.
  • Use computer systems to determine estimated patient liability.
  • Calculated and collected patient liability amounts.
  • Provide estimates of patient liability to patient/guarantor prior to visit as part of financially securing the account.
  • Report patient liability to patient and collect patient liability before, during and after DOS.
  • Perform financial review of patient encounters and prepare patient liability estimates using Clear Quote software.
  • Explained /answered patient billing inquires and interprets data as it relates to patient liability.
  • Verify medical coverage, collect patient liability, input payment and supply patient receipt.
  • Collected patient liability, post payments in the computer system, and generate receipts.
  • Educate patients about patient financial liabilities, employs proper, compliant patient liability.
  • Performed pre-certification including patient liability collections.
  • Called third party payers to meet authorizations/pre-certification requirements, calculated patient liability according to verification of insurance benefits.
  • Supported departmental efficiencies by employing networking and patient liability collection techniques.
  • Coordinated elective admissions and pre-admissions to determine patient liability.
  • Collected any patient liability (money ) such as deductibles, copays, coinsurance Skills Used Computer skills

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33. High Volume
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low Demand
Here's how High Volume is used in Patient Access Representative jobs:
  • Conducted residential recruitment programs to maintain a high volume of occupancy.
  • Performed scheduling functions in a high volume, fully computerized environment.
  • Assisted other PAR's with their duties as needed and also answered a high volume of telephone calls as needed.
  • Acquired leadership role for the front office in the cardiology clinic within a high volume of patients.
  • Assisted patients and physicians requesting services in a high volume call center and referral service department.
  • Addressed high volume calls pertaining to scheduling patient appointments and procedures for primary and specialty care.
  • Answered and screened high volume of phone calls and transferred to appropriate person or department.
  • Oversee and maintained a computerized patient flow appointment system in a high volume clinical environment.
  • Answer and screen high volume calls, scheduling and canceling appointments in radiology department.
  • Answered a high volume of telephone calls from patients, nurses and pharmacies.
  • Operated switchboard with high volume of calls in a professional and efficient manner.
  • Answered a high volume of incoming calls: 100 calls per day.
  • Handle all clerical duties in a high volume stress environment.
  • Learn the ability of multitasking in a high volume sitting.
  • Place and receive high volume of business phone calls.
  • Answer High volume of calls.
  • Answer a high volume of calls from the PBX desk.
  • Completed patient registration; Communicated with a high volume of patients, patients' families, doctors, nurses, etc.
  • Translate and create Chinese language versions of information handouts and flyers Answering high volume of calls from Chinese phone line.
  • Registered and pre-registered high volume of patients for procedures and visits utilizing multi-line phone system Performed various administrative duties, as needed

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140 High Volume Jobs

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35. Cerner
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low Demand
Here's how Cerner is used in Patient Access Representative jobs:
  • Entered patient demographic information along with patient insurance information into Cerner scheduling and Health Quest.
  • Validated insurances and scheduled patients for outpatient procedures using RevRunner and Cerner.
  • Trained and efficient in the hospital registration applications Affinity and Cerner.
  • Power chart, Cerner, transferring phone calls, answering phone calls, rescheduling, scheduling, contacting insurance companies.
  • Experience working with tools such as STAR Navigator, FirstNet/Cerner systems, Microsoft Excel, and Outlook.
  • Receive faxes daily; scan them in Cerner and make sure nurses and doctors get them.
  • Access Care Representative ER - Register patients in the emergency room using AS400 and Cerner EMR.
  • Worked with Cerner at a Level ll Trauma Center, registering 30-50 patients per shift.
  • Coordinate unit work flow and registration of patient visits and admissions in ER using Cerner/Epic.
  • Check and applied all changes or new orders made in hospital order system, Cerner.
  • Obtain authorization and referrals for outpatient and same day encounters through Cerner.
  • Participated in training in McKesson and transition to Cerner systems.
  • Experience with Cerner and Gateway software.
  • Experience with Cerner operating system.
  • Train new-hires on system and daily processes * Register patients in the Cerner (RCI) System * Verify patient insurance information
  • Obtain and manage private healthcare information electronically using Cerner, Epic Systems, and Surginet.
  • Used Medeanalytics, Clear Quote, SMS, Firstnet, and Cerner programs.
  • Trained as support for Cerner Soarian Scheduling and Financials, specifically scheduling, registration, pre-registration applications and template building.
  • Provided information required by the Federal and State laws Charts Data Entry of demographic information Assisted training using the Cerner System
  • Check in,check out, Using EMR systems...Cerner,Allscripts,Centricity.

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1 Cerner Jobs

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36. MRI
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low Demand
Here's how MRI is used in Patient Access Representative jobs:
  • Scheduled patients for outpatient testing, including MRI, CT Scan, Mammogram, blood work, outpatient therapy, etc.
  • Scheduled Radiology test that included Mammograms, CT scans, MRI/MRA, Ultrasound, and Nuclear Medicine.
  • Work in the Cancer Pavilion scheduling patients for MRI, CT, labs or doctor appointments.
  • Received co-payments, registered patients for Labs, X-Rays, MRI, and CT scan.
  • Obtained benefits and authorizations for MRI's, CT's and all high dollar procedures.
  • Register patients for Outpatient procedures such as MRI and Lab orders.
  • Transcribe CT, MRI, Ultrasound and Mammogram orders.
  • Check patients in for diagnostic testing (X-Rays, Ultrasounds, CT scans, MRI, PET and EKG).
  • Schedule Radiology appointments for CAT Scans, MRI's, Ultra Sounds, Mammograms, X-Rays, and more.
  • Ordered lab tests, x-rays, MRI, Ultrasound, and EKG.
  • Manage pre-certification process of MRI's and other Diagnostic Imaging examinations.
  • Perform outpatient registration for X-rays/MRIs/Lab/SDS.
  • Check in Surgery, MRI, US, CT Scan and Lab patients utilizing Capestone.
  • Scheduled CT scans, ultrasounds, mri scans, and cardiology 2.
  • Registered outpatient's for daily modalities of MRI and radiology exams.
  • Experience: Register outpatient procedures: Labs, MRI's, Ultrasound, CT Scans, etc.
  • Scheduled and checked in patients for MRI, CT scans, Discograms and HSG's.
  • X-ray, mammogram, breast MRI, ultrasound, etc.)
  • Schedule, and register patient for services in MRI, CT or Xray Scan all required documents using EMR.
  • Accepted patient referrals; scheduled appointments for X-rays , Ultrasound MRI ,Dexa scans Mammograms, and CT Scans.

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11 MRI Jobs

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37. Pertinent Information
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low Demand
Here's how Pertinent Information is used in Patient Access Representative jobs:
  • Registered patients in for hospital and ambulatory appointments, verifying pertinent information along with obtaining payment for services rendered.
  • Verify and input all patient demographics, billing information, insurance and any other pertinent information.
  • Provide patients with pertinent information regarding their schedule and the preparations needed for ancillary appointments.
  • Received and interviewed patients, extracted and compiled data, and recorded pertinent information.
  • Captured all pertinent information relating to worker's compensation and auto liability claims.
  • Greeted patients and their caregivers and recorded pertinent information into our computer system.
  • Register patients obtain pertinent information from patients such as insurance and identification documents.
  • Greeted patients and family members and recorded pertinent information into clinic database.
  • Gathered pertinent information specific to hospital requirements for reimbursement and compliance.
  • Greeted patients and records pertinent information into a computer database.
  • Gathered and recorded all pertinent information per established procedures.
  • Provide pertinent information to supervisors and other fellow employees.
  • Obtained referrals and scanned pertinent information into patient charts.
  • Obtained and entered all pertinent information accurately.
  • Make appointments for patients, update account information, verify insurance, update demographic, insurance, and other pertinent information.
  • Deliver necessary campus information to ensure guests have all pertinent information to make their visit enjoyable and productive.
  • Received and relayed pertinent information via telephone from different nursing units, patient and public agencies.
  • Enter pertinent information related to patient accounts for billing and medical records input.
  • Identified and verified all pertinent information pertaining to intake, insurance verification/eligibility, and precertification on all applicable patient accounts.
  • Greeted patients and their caregivers and recorded pertinent information into EPIC UHealth computer database.

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15 Pertinent Information Jobs

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38. Greeting Patients
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low Demand
Here's how Greeting Patients is used in Patient Access Representative jobs:
  • Managed the Emergency inpatient request area including greeting patients and including responding to telephone and physician request for information.
  • Demonstrated exceptional customer service by greeting patients and visitors.
  • Complete Patient check-in and checkout procedures per policy guidelines, including greeting patients, managing wait times, providing information services.
  • Register Patients, Verify Insurance, Setting up payment plans, Collecting Co Pays, Greeting Patients, Work Orders
  • Cover front desk, greeting patients and checking them in.
  • Worked at the front admissions desk answering phones and greeting patients and customers.
  • Job Duties: Responsible for greeting patients and providing assistance with Registration.
  • experience Shepherdsville, KY Patient Access Rep II * Greeting patients.

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623 Greeting Patients Jobs

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39. Personal Information
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low Demand
Here's how Personal Information is used in Patient Access Representative jobs:
  • Deal discreetly with sensitive, confidential information concerning professional and personal information about staff, patients and hospital programs/operations.
  • Verify personal information and insurance to meet requirements of registering with accurate billing codes and demographic information.
  • Interview patient and obtain demographic and personal information for input into computer.
  • Verify and register new and current patient insurance and personal information.
  • Register patients for procedures, obtain insurance and personal information.
  • Collected demographic and personal information for the purpose of registration.
  • Collect personal information and maintain patient confidentiality.
  • Interviewed patients about insurance and personal information.
  • Updated medical insurance and personal information.
  • Updated personal information on patients.
  • Register and discharge patients from the ED and certify that all personal information is up to date in the EMR.
  • Received and organized all patients' personal information in an efficient nature where time is of the essence.
  • Greet and register patients in the Emergency Department, obtain personal information, deliver and explain admission paperwork
  • Obtain all pertinent financial and personal information from the patient while scanning/entering into the system.
  • Update personal information in the system, while gathering insurance cards and ID.
  • Input all personal information in order to create a chart for treatment.
  • Update and verify insurance and personal information for patients.
  • Interview patients and obtain and verify appropriate personal information for the purpose of ensuring maximal reimbursement for all billable clinical services rendered
  • Registered new and current patients for upcoming appointments -Varied/ Updated patient s insurance and personal information -Worked with EPIC medical system
  • Interviewed patients and families to obtain required insurance and personal information; secures patient "consent to treat" forms.

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1 Personal Information Jobs

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40. IDX
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low Demand
Here's how IDX is used in Patient Access Representative jobs:
  • Obtain patients demographic and financial/insurance coverage information; enter that information into the IDX system.
  • Obtain Insurance authorization for impatient/ outpatient care, input patient demographics utilizing the IDX system & evaluate legal documents as required.
  • Perform duties with SMS and IDX-RAD system for outpatient registration, insurance validation for proper coding for billing purposes.
  • Trained BMC employees to use SDK billing and IDX scheduling systems to register and schedule patient appointments.
  • Utilized various Johns Hopkins University computer systems (IDX, EPIC) to complete patient scheduling.
  • Utilized IDX system to enter CPT and ICD9 codes to create invoices for billing purposes.
  • Registered new and established patients using the hospital computer systems (IDX and SDK).
  • Created and completed accounts in IDX/USA by obtaining and verifying all patients' demographics.
  • Arrived patients for outpatient testing at facility in IDX System.
  • Updated and documents and process patient information into IDX.
  • Collect and post payment to IDX.
  • Worked with IDX in arriving patients.
  • Provide quality assurance regarding data integrity in IDX System when entering patient demographic information into the IDX computer system.
  • Assure the integrity of data (including IDX/GE Centricity, RevRunner Electronic Verification, electronic posting systems, etc).
  • General knowledge of insurance, HMO, managed care, GE/IDX, Cerner entry, appointment scheduling and medical terminology.
  • Utilized the SMS patient management systems and other related software system (Radiology, IDX and Meditech systems).
  • Perform accurate, efficient, and timely scheduling of all reservations for hospital based encounters using IDX/SMS information systems.
  • Register or update patient's demographic information and insurance verification in the IDX system or Uchart system.
  • Assisted with the manual system conversion going over from IDX to Epic's Uchart.
  • Trained on IDX, Centricity EMR, Star Financials and HPP.

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41 IDX Jobs

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41. Passport
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low Demand
Here's how Passport is used in Patient Access Representative jobs:
  • Verify insurance benefits using the electronic eligibility application (passport), internet application or telephone calls to insurance carriers.
  • Process Visa and Passport documents for international travelers; developed letters of invitation for consulates.
  • Verify all types of insurance eligibility on Passport OneSource System.
  • Verify benefits coverage by calling or using PayNav or Passport systems
  • Verify patient insurance eligibility in Passport.
  • Verified insurance eligibility using Passport.
  • Verified insurance benefits through Passport.
  • Utilized AS400, IBEX, and Passport computer programs for registration, verification, and documentation.
  • Verify patient eligibility through RTE, Passport OneSource to ensure patient is covered for services.
  • Verified Passport for active coverage for Medicare, Medicaid, and Private Insurance.
  • Verify insurance through passport, one source and all insurance websites.
  • Review and understand the Passport 271 responses.
  • Verified insurance through passport and TMHP.
  • Use Passport system to verify insurance.
  • Verify patient insurance eligibility using Nehen and Passport OneSource.
  • Verified insurance through passport, financial screening with program medicaider, also worked bed board.
  • Use of computer systems: PAS, Navinet, Passport, and Easy Web ID
  • Star, Emdeon and Passport software training.
  • Verified insurance eligibility for hospital billing in Passport/Rev-Runner systems, including government payors.
  • Applied financial screening guidelines to insure collectible accounts by verifying coverages through Passport Oncesource.

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27 Passport Jobs

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42. Necessary Signatures
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low Demand
Here's how Necessary Signatures is used in Patient Access Representative jobs:
  • Verified demographic information and insurance coverage; referred uninsured patients to FirstSource Representative, collected payments; obtained necessary signatures.
  • Identify patient responsibility and collect co-pays and deductibles, acquiring all necessary signatures for consents and release forms
  • Interviewed patients to establish patient accounts and obtained necessary signatures for consents.
  • Obtain necessary signatures for consent for services and mandatory Medicare documents.
  • Obtain necessary signatures on financial agreements, consents and admissions agreements.
  • Answer any questions and explain policies clearly to ensure that all necessary signatures are obtained for treatments.
  • Visit patient rooms on varying floors of the hospital to obtain necessary signatures for insurance processing.
  • Obtain all necessary signatures, gives privacy policy paper to patient and collect any monies due.
  • Obtained necessary signatures as required by HIPAA and performed up front collections as per process.
  • Obtained all necessary signatures from the guarantor at the time of registration or arrival.
  • Explained all required forms to the patients and obtained the necessary signatures.
  • Obtain necessary signatures and generate appropriate Hospital plates and bands when applicable.
  • Maintained patient files and collected all necessary signatures at time of service.
  • Obtained necessary signatures for service under specific patients' insurance plan.
  • Provided and obtained necessary signatures as required by HIPAA.
  • Ensured all necessary signatures were obtained for treatments.
  • Obtain necessary signatures for state disclosures.
  • Provided healthcare access by collecting demographic and financial information and thoroughly explaining required forms before requesting necessary signatures.
  • Complete regulatory or policy required forms & obtain all necessary signatures via mail, pre-admit, pre-op or upon admission/registration.
  • Obtained the necessary signatures on "Release of Information" forms to obtain medical and treatment records from other service providers.

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22 Necessary Signatures Jobs

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43. Ancillary Departments
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low Demand
Here's how Ancillary Departments is used in Patient Access Representative jobs:
  • Worked closely and professionally with nursing, case management and ancillary departments.
  • Interact with physician offices and ancillary departments, providing information when necessary.
  • Coordinate appointments with ancillary departments and physician offices, as necessary.
  • Provided support for the physicians, ancillary departments, and Hospital Administration
  • Worked with inpatient and ancillary departments to ensure proper patient placement.
  • Worked closely with ancillary departments to resolve patient complaints.
  • Conveyed information to ancillary departments as requested.
  • Distribute appropriate information to ancillary departments.
  • Provide directions to Charity Care, Central Scheduling, Medical Clinic, Same Day Surgery, and Ancillary Departments.
  • Work closely and professionally with nurses, physicians and ancillary departments in an effort to maintain overall teamwork.
  • Communicated with physicians, and ancillary departments to ensure orderly flow of patients and proper bed assignments.
  • Work with physician offices, ancillary departments and staff to provide non-financial aspects of admissions and transfers.
  • Assisted in flow of data between physicians, nurses and ancillary departments while ensuring patient confidentiality.
  • Communicate to the physician office, service site and ancillary departments if referrals are denied.
  • Served as liaison between ancillary departments, physicians, medical offices and Patient Financial Service.
  • Input scheduled tests for ancillary departments within the hospital.
  • Provide outpatient and Inpatient codes to ancillary departments.
  • Maintain accurate electronic files for preprocessing information and contact medical staff, nursing staff, ancillary departments and administration as necessary.
  • Perform telephone interview and registration for patients in ancillary departments, if not pre-registered.
  • Communicate in a professional manner at all times with patients, visitors, co-workers, medical staff and ancillary departments.

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44. Emtala
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low Demand
Here's how Emtala is used in Patient Access Representative jobs:
  • Adhere with all state and federal regulations such as EMTALA and HIPPA requirements and appropriately collect co-payments and deductibles from patients.
  • Explain pertinent hospital and governmental policies such as, patient rights and responsibilities, consent forms, HIPAA and EMTALA law.
  • Registered and scheduled for the Developmental Services Department and Emergency Room while applying EMTALA, JCAHO and HIPAA laws.
  • Informed Emergency Room patients about the HIPAA, EMTALA, and CMS regulatory consent forms and their financial responsibility.
  • Comply with EMTALA, JCAHO and HIPAA regulations and requirements while conducting a clear, caring interview with patients.
  • Adhere to all statutory and regulatory requirements, HIPAA and EMTALA, along with hospital policies and procedures.
  • Maintain compliance with EMTALA, DNV, HIPPA and all other hospital and government regulations.
  • Registered and scheduled for inpatient while applying EMTALA, JCAHO and HIPAA laws.
  • Follow all Emergency Medical Treatment and Labor Act (EMTALA) regulations.
  • Maintain confidentiality of patient information per HIPAA, Joint Commission and EMTALA.
  • Adhere with all State and Federal regulations such as EMTALA and HIPPA requirements
  • Follow HIPPA and EMTALA laws regarding patient information and registration process.
  • Provide customer service while following all guidelines for HIPPA an EMTALA.
  • Ensured EMTALA was properly adhered for Emergency Room patient billing.
  • Comply with all EMTALA and HIPPA laws and regulations.
  • Registered patients in accordance with EMTALA and HIPPA policies.
  • Followed all HIPPA and EMTALA regulations.
  • Follow EMTALA guidelines and regulations.
  • Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the admissions settings.
  • Adhere to all departments, hospital, governmental and/or any other healthcare licensing agency requirements related to EMTALA and HIPAA

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45. HMO
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low Demand
Here's how HMO is used in Patient Access Representative jobs:
  • Obtain confidential patient information from insurances, such as HMO, PPO, Medicaid, Medicare, and Commercials, etc.
  • Prepare daily deposits when necessary, updates insurance information when appropriate and, verify enrollment and co-payment of HMO members.
  • Obtained authorizations and referrals for HMO's through Health Options of Illinois and Lake County Physicians Association.
  • Experience in billing, cash collections, insurance verification for HMO's, Georgia Medicaid and Medicare.
  • Utilize the understanding of all insurance types such as PPO, HMO, Commercial and Government.
  • Managed Care, PPO, HMO, Medi-Cal, Medi-Care, Commercial Insurance, Managed Care.
  • Utilize knowledge of medical insurance including manages care, Medicare, Medicaid and HMO's.
  • Coordinate financial arrangement for various payers, Medicaid/Medicare, private insurance, HMO/PPO and EPO.
  • Obtained insurance authorizations from PPO's, HMO's, Medi-Cal, and CCS.
  • Scheduled appointments, registered patients and/Verify Medicaid on MCS system for HMO plans.
  • Processed and verified insurance claims for HMO, PPO, Medi-Cal and Medicare.
  • Processed all HMO and off site referral information as indicated by carrier.
  • Contacted doctor's offices to obtain HMO referrals and authorizations for procedures.
  • Updated insurance information and verified enrollment and co-payment of HMO members.
  • Call HMO's to verify patients participation and eligibility.
  • Verify enrollment and co-payment of HMO members.
  • Help give information on ppo/HMO/fully-insured/self-insured.
  • Analyze HMO,PPO, Medicare, & Medicaid plans and verify COB for billing.
  • Verify and educate patients on Medicare/Medicaid PPO/HMO insurances, as well as commercial healthcare plans.
  • Verified insurance by obtaining HMO preauthorization and insurance precertification.

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47 HMO Jobs

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46. Necessary Information
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low Demand
Here's how Necessary Information is used in Patient Access Representative jobs:
  • Communicate effectively with Paramedics/EMT's to gather all necessary information regarding patients brought in to the Emergency Room.
  • Gathered and recorded all necessary information in the process of generating a hospital account.
  • Greet patients/guests upon arrival, identify and provide necessary information related to their visit.
  • Meet with patients and patient s caregiver to exchange necessary information and documentation.
  • Interview patients in a customer focused manner to obtain necessary information for admission.
  • Work directly with patients to collect the necessary information for medical consultation.
  • Filed information for safekeeping and forwarded necessary information to the proper departments.
  • Interviewed patients to accurately obtain all necessary information required for admission.
  • Communicated necessary information from patients to medical assistant off necessary doctor.
  • Obtain all necessary information and signatures required for treatment.
  • Obtain necessary information to generate hospital accounts.
  • Welcome and interview patients and obtain necessary information to ensure that accounts are accurate.
  • Obtained all necessary information from patients and had them to sign release forms.
  • Called patients to register patients for surgery, and get necessary information.
  • Created new charts/orders and prepared necessary information for scheduling to take place.
  • Verify necessary information and recording the patient's chart.
  • Check in patients and update necessary information in profiles.
  • Update and verify all necessary information for patient.
  • Perform financial clearance process by interviewing patients and collecting and recording all necessary information for pre-registration and registration of patients.
  • Fax all forms and necessary information to healthcare provider's office to be completed.

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79 Necessary Information Jobs

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47. Computer Database
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low Demand
Here's how Computer Database is used in Patient Access Representative jobs:
  • Interviewed patients or their representative to collect required registration data, and entered patient information into the computer database.
  • Obtain and verify demographic and insurance information and ensure it is entered correctly into computer databases.
  • Greeted patients and their caregivers and gathered pertinent demographic information in our computer database system.
  • Enter and maintain sensitive data and patient information into electronic computer database.
  • Interview incoming patients and entered information required for admission into computer database.
  • Register new patients and verify information in two separate computer databases.
  • Utilized specialized computer database to register patients and maintain records.
  • Input all patient information into computer database and file confidentially.
  • Gather and enter necessary information into computer database.
  • Record pertinent information into a computer database.
  • Generate patient accounts in a computer database, and registering and scheduling patients.
  • Completed patient registrations, verifying patient's demographics and completingnecessary paperwork and inputting the information in the medical computer database.
  • Register & pre-register patients on Envision computer database system / acquire prior authorization and verify benefits from insurance company.
  • Perform patient registration, collecting, entering, and verifying demographic insurance and financial information into computer database.
  • Conduct monthly status calls with use Cybercam computer database.

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48. Accurate Information
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low Demand
Here's how Accurate Information is used in Patient Access Representative jobs:
  • Obtained demographic information, insurance coverage and verified accurate information with patients in the ER, central registration and radiology departments.
  • Collected and confirmed patient demographic information for facility billing purposes and entered accurate information into facility EHR program.
  • Take complete and accurate information from patients/callers, prioritizing and facilitating communication of information with providers.
  • Interviewed patients to obtain demographic and insurance information to ensure complete and accurate information is obtained.
  • Verified medical coverage while providing patients with accurate information related to insurance and finance.
  • Provide prompt resolution to customer inquires by providing appropriate and accurate information.
  • Provided excellent customer service to ensure that accurate information is collected.
  • Ensured that accurate information is collected and required paperwork is completed.
  • Enter accurate information into registration system.
  • Maintained accurate information on patients.
  • Provide accurate information about the surgeon, the practice and anticipated procedures emphasizing and reinforcing benefits of the procedure.
  • Work closely with other hospitals or other medical faculties to make sure they receive accurate information on transferred patients.
  • Obtain accurate information, ex: Doctors orders, room assignments for direct admissions prior to patient arrival.
  • Conduct patient interviews to obtain complete, accurate information and inputting all data into computer system.
  • Verify accurate information on fax orders and route to appropriate department for entering.
  • Checked in Emergency Patients, input accurate information upon arrival of the patient.
  • Ensured accurate information collection and that patients were informed of HIPPA laws
  • Input accurate information from patients and promptly updating systems for visit.
  • Provide patients and medical staff with timely and accurate information.
  • Created positive first impression, obtained accurate information, verified data collected and forwarded to billing in a timely fashion.

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52 Accurate Information Jobs

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20 Most Common Skills For A Patient Access Representative

Insurance Companies

24.5%

Patient Care

14.5%

Financial Statements

9.6%

Emergency Room

7.9%

Customer Service

7.1%

Medical Records

5.6%

Patient Access

3.7%

Scheduling Appointments

3.7%

Data Entry

2.8%

Phone Calls

2.7%

Clinical Staff

2.5%

Emergency Department

2.0%

Surgery

2.0%

Computer System

1.8%

Hipaa

1.7%

Radiology

1.7%

Hippa

1.6%

Medicaid

1.6%

Hospital Staff

1.5%

Patient Accounts

1.5%
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Typical Skill-Sets Required For A Patient Access Representative

Rank Skill
1 Insurance Companies 20.8%
2 Patient Care 12.3%
3 Financial Statements 8.1%
4 Emergency Room 6.7%
5 Customer Service 6.0%
6 Medical Records 4.7%
7 Patient Access 3.1%
8 Scheduling Appointments 3.1%
9 Data Entry 2.4%
10 Phone Calls 2.3%
11 Clinical Staff 2.1%
12 Emergency Department 1.7%
13 Surgery 1.7%
14 Computer System 1.5%
15 Hipaa 1.5%
16 Radiology 1.5%
17 Hippa 1.4%
18 Medicaid 1.3%
19 Hospital Staff 1.3%
20 Patient Accounts 1.2%
21 Payment Arrangements 1.0%
22 Front Desk 1.0%
23 Physician Orders 0.9%
24 Registration Process 0.9%
25 CPT 0.8%
26 Meditech 0.8%
27 Financial Assistance 0.7%
28 Staff Members 0.6%
29 Icd-9 0.6%
30 Communication 0.5%
31 Pre-Register 0.5%
32 Patient Liability 0.5%
33 High Volume 0.5%
34 Consent Forms 0.5%
35 Cerner 0.5%
36 MRI 0.5%
37 Pertinent Information 0.4%
38 Greeting Patients 0.4%
39 Personal Information 0.4%
40 IDX 0.4%
41 Passport 0.4%
42 Necessary Signatures 0.4%
43 Ancillary Departments 0.4%
44 Emtala 0.4%
45 HMO 0.3%
46 Necessary Information 0.3%
47 Computer Database 0.3%
48 Accurate Information 0.3%
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