Patient Representative
Patient access representative job in Boone, NC
Job Details Boone Office - Boone, NC Lenoir Office - Lenoir, NC Full Time High SchoolDescription SUMMARY
Greets patients and records information into computer for patient care by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Maintaining a positive and professional relationship with patients.
Enters data information needed to process patient's chart and charges using a web-based program.
Collects and updates demographic and insurance information, including scanning physical copies, enters referrals as needed at time of check in.
Explains and obtains patient signatures for required documentation.
Collects required co pays or balances at the time of check in.
Prints encounter forms, encounter bills, appointment correspondence, visit summaries.
Posts charges into practice system.
Collects fees for optical, surgical, elective services, and any patient's responsibilities not covered by co-pay benefits at time of check-out.
Schedule return appointments, re-schedules appointments, transfers calls, pages physicians or departments as needed.
Accountable for daily balanced cash drawer and all incoming transactions.
Assists patients with any concerns, directing them in the area needed.
Cross trained as needed to assist in all areas of Front office.
Any duties deemed necessary in the front office.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percentage.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Qualifications QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individuals must have knowledge of medical insurance, able to read an insurance card, excellent communication, and organizational skills, proficient on most software applications in a windows environment and be able to perform each essential duty satisfactorily. Ability to type 25 words per minute with an error rate of less than 3%. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include ability to adjust focus. Ability to lift up to 20lbs.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Appalachian Orthopedics Medical Receptionist - Johnson City
Patient access representative job in Johnson City, TN
As a Medical Receptionist, you will be essential in delivering outstanding patient service and managing the front desk operations of our medical facility. Your core skills in medical administrative support and office experience will enable you to efficiently handle patient records and appointments. With strong communication and computer skills, you will assist in maintaining an organized office environment. Your friendly personality will enhance our patient care. Join our team to contribute to a welcoming atmosphere and ensure smooth operations in a fast-paced healthcare setting.
ESSENTIAL DUTIES/RESPONSIBILITIES:
* Check In and Check Out
* Cross training in all front office positions
* Strong customer service and oral communication skills
* Positive attitude
* Computer competency and literacy
* Multi-tasking and ability to meet deadlines
* Team player
* Self-motivated
* Basic knowledge of insurance
SUPERVISORY RESPONSIBILITIES: Not Applicable.
QUALIFICATIONS:
Education and/or Experience: High School Graduate or General Education Degree (GED); Previous customer service experience required. Experience in the operations of a physician's office is preferred.
Language Skills: Able to communicate effectively in the English language.
Mathematical Skills: Basic arithmetic skills are required.
Reasoning Ability: Identifies and resolves problems promptly.
Computer Skills: Must be computer literate. Basic computer skills required.
Other Skills and Abilities: Able to listen and respond well to questions and feedback.
Other Qualifications:
* Active Listening - Ability to actively attend, convey, and understand the comments and questions of others.
* Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
* Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
* Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
* Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
* Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
* Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
* Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
* Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
* Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Physical Demands
N (Not Applicable) Activity does not apply to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
Physical Demands
Lift/Carry
Stand
O
10 lbs or less
F
Walk
O
11-20 lbs
N
Sit
C
21-50 lbs
N
Manually Manipulate
F
51-100 lbs
N
Reach Outward
F
Over 100 lbs
N
Reach Above Shoulder
O
Climb
N
Push/Pull
Crawl
N
12 lbs or less
F
Squat or Kneel
N
13-25 lbs
N
Bend
O
26-40 lbs
N
Grasp
F
41-100 lbs
N
Speak
C
Work Environment
Work is performed in a healthcare and office environment. The noise level is usually moderate. Must understand the risks involved in working with or around blood-borne and airborne pathogens. Must maintain a safe work environment in compliance with all standards, rules, and regulations under the OSHA Act. Must adapt to schedule changes as needed.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
Temp - Standardized Patient (Basic)
Patient access representative job in Johnson City, TN
Information Job Title Temp - Standardized Patient (Basic) Department Academic Affairs, College of Medicine - 31100 Pay Grade 0 Job Category Support Staff Job Summary A standardized patient is a person trained to portray a realistic patient, a family member, or another individual to accurately and consistently recreate a scenario. SPs are trained to give feedback to the students in the patient's voice.
Standardized patients perform a wide variety of roles working with a wide range of medical professionals. These roles help students learn history taking and communication skills. The scenarios provide a safe environment to work through emotional situations.
SPs are also trained to assist in the teaching of physical exam skills. Everything from taking blood pressure to gynecological exams. Working with both students and residents, the SPs are an invaluable part of their education. Helping them hone their skills in a safe and supportive way.
Basic- this level is for new SPs. This is their training level. The SP's role is to be the patient in interview situations. They train and participate in one-on-one interviews with students. Their responsibilities are to memorize the case, perform the case according to specific instructions, and then provide specific, observable feedback to students. Several benchmarks must be achieved before moving on to interview status.
Knowledge, Skills and Abilities Required Qualifications
High School Diploma or GED
Preferred Qualifications Salary $13.00 an hour
Posting Detail Information
Posting Number SS01879P Is this position subject to a criminal background check? No Is any part of the funding for this posting coming from a grant or outside funding source? No Open Date 10/06/2025 Close Date Open Until Filled Special Instructions to Applicants
Please select the link to apply:
****************************************************** UI/CandidateExperience/en/sites/CX_1/job/446/?utm_medium=jobshare&utm_source=External+Job+Share
Patient Coordinator
Patient access representative job in Damascus, VA
Job Description
Patient Coordinator | Outpatient | Part-time | 744 N Beaver Dam Ave #3, Damascus, VA 24236
At H2 Health, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.
Your Role:
As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.
Coordinate patient appointments, verify insurance, and handle referrals.
Maintain and update patient records with accuracy and confidentiality.
Assist with front desk operations, answering phone calls, and managing inquiries.
Work closely with clinicians and administrative staff to enhance patient experience.
Ensure a welcoming and organized clinic environment.
Requirements
High school diploma or equivalent; additional education in healthcare administration is a plus
Minimum of 1 year experience in a healthcare or medical office setting
Knowledge of medical terminology and insurance processes
Exceptional interpersonal and communication skills
Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
Ability to handle sensitive information with confidentiality
Proficient in using office software and electronic health records (EHR) systems
Join us in making a positive impact on our patients' lives every day!
Benefits
Why H2 Health?
We're more than a workplace, we're a team that supports your goals:
Competitive compensation with performance-based bonuses that reward your outcomes
Flexible scheduling to support work-life balance
Career advancement and professional growth
Full benefits: medical, dental, vision, and 401(k) with match
Generous PTO, paid holidays, and company-paid life insurance
Supportive, clinician-led team culture
Additional perks: parental leave, employee rewards, discounts, and recognition programs
Ready to advance your physical therapy career in a supportive setting? Apply today and join a community that values you.
H2 Health
is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
Production Scheduling Coordinator
Patient access representative job in Bristol, TN
PRODUCTION SCHEDULING COORDINATOR
DEPARTMENT: PRODUCTION
REPORTS TO: PLANT MANAGER
Schedules work orders for all presses, machine shop and cutback operations based on due date of product, capacity available and billet inventory.
ESSENTIAL JOB FUNCTION:
Create/Maintain daily press capacity
Perform daily/weekly analysis of extrusion backlog
Manage reserves
Check production reporting daily
Schedules and generates work orders for the 3 presses, cutback and machine shop
Maintain and analyze weekly billet requirements
Receive and load billet chemistries into EPICS
Receive in billet trucks into inventory - daily
Order billet weekly/monthly from vendors
Monitor/request scrap trailers for TCE/Hapco as needed
Monthly billet inventory
Go thru open orders reports to ensure that orders are completed in time to make their required ship dates
Communicate with supervisors (all shifts) on items that are needed for shipments
Review pull from stock requests from customer service- pulling to orders as needed; printing tickets
Lead weekly production meeting and participate in weekly truck schedule meeting
Work with customer service on all orders and Hapco on orders that need to be expedited
SKILLS AND ABILITIES REQUIRED:
Performing Administrative Activities - performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Interacting With Computers - Using computers and computer systems (including hardware and software), enter data, or process information
Getting Information - observing, receiving, and processing /analyzing information from all relevant sources.
Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data
Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity
Analyzing data and information
Communicating with Supervisors, Peers, or Subordinates
Establishing and Maintaining Interpersonal Relationships
Organizing, Planning, and Prioritizing Work
Communicating with Persons Outside Organization
Documenting/Recording Information
Updating and Using Relevant Knowledge
EDUCATION AND EXPERIENCE REQUIRED:
5 years equivalent experience
Computer experience required
Microsoft office experience required
Experience with the EPICS system a major plus
The foregoing is not to be construed as complete list of the assignments that may be given to any employee. Other reasonably related duties may be assigned, as required, which are not specifically listed in the .
Tri City Extrusion Inc. reserves the right to revise, or change this job description as the need arises.
.
Auto-ApplyFront Desk Coordinator - Johnson City, TN
Patient access representative job in Johnson City, TN
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay $12-$16/hr Depending on Experience
Monday - Tuesday 930a - 7p & Sundays
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyPatient Service Representative
Patient access representative job in Abingdon, VA
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Patient Representative - Front Office
Patient access representative job in Abingdon, VA
Job Description
Join Envision Eye Care as a Full-Time Patient Representative - Front Office in Abingdon, VA, and become an integral part of a team that prioritizes patient satisfaction and eye health. This onsite role provides a unique opportunity to engage directly with patients, ensuring they feel welcomed and valued from the moment they step through our doors. Your contributions will be pivotal in maintaining a high-performance environment where collaboration and proactive communication thrive. This position offers the chance to work in a fast-paced and energetic setting, where your dedication to doing the right thing will positively impact the lives of those we serve. You'll develop strong relationships with a diverse patient base while honing your professional skills in the eye care industry.
You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Become a vital part of our mission to deliver exceptional eye care and help us envision a future of clear sight for everyone.
Day to day as a Patient Representative - Front Office
As a Full-Time Patient Representative - Front Office at Envision Eye Care, your daily expectations will involve a range of responsibilities aimed at providing exceptional patient experiences. You will greet patients warmly, manage appointment scheduling, and facilitate patient flow in a busy clinic environment. Managing phone inquiries and addressing patient concerns effectively will be crucial to your role. You will be responsible for updating patient records with accuracy and ensuring all necessary documentation is prepared for smooth consultations. Additionally, you will collaborate with medical staff to maintain a productive and organized front office, all while embodying our core values of respect and optimism.
Keeping the front office area tidy and professional will be part of your routine, prioritizing a welcoming atmosphere for every visitor. Your contributions will help in building a customer-focused environment that aligns with our mission and culture at Envision Eye Care.
Does this sound like you?
To thrive as a Full-Time Patient Representative - Front Office at Envision Eye Care, certain skills and attributes are essential. Strong interpersonal communication skills are vital for effectively engaging with patients, understanding their needs, and conveying important information clearly. You should possess exceptional organizational abilities to manage multiple tasks simultaneously while ensuring a seamless patient experience. Attention to detail is crucial for maintaining accurate patient records and managing appointments efficiently. Being able to problem-solve in real-time will help you address patient inquiries and resolve any issues that may arise.
A respectful and empathetic demeanor is necessary to foster trust and comfort among patients. Lastly, a proactive and optimistic mindset will allow you to contribute positively to the dynamic and energetic culture at Envision Eye Care, enabling you to adapt swiftly to the demands of a busy front office environment.
Our team needs you!
If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!
Dental Centralized Scheduler
Patient access representative job in Boone, NC
Full-time Description
We are looking for a Centralized Scheduler that will be the liaison between the clinic staff and our current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior.
Responsibilities:
Provide an exceptional patient experience by ensuring that patients are scheduled properly and in a timely fashion
Prepare, maintain and monitor schedule for multiple providers
Fill cancelled/rescheduled appointments assuring schedule is full
Understand dental procedures and dental terminology for proper scheduling and treatment coordinating
Schedule and confirm patient appointments
Coordinate daily schedule with patient treatment needs and available treatment times
Answer incoming calls to include: new patient calls, emergencies, requesting records, and follow up
Work closely with clinical staff and other front office staff to assure smooth flow of patient care
Provide excellent customer service 100% of the time.
Determine type of service caller is seeking.
Verify dental insurance information
Understand insurance benefits to effectively educate patients on their dental benefits and communicate with Practice Manager.
Collect full and complete insurance information from caller utilizing the form provided by the dental billing manager.
Route all private insurance information to the dental billing specilist for verification indicating the date of the appointment.
Verify address, phone number, and potential need for updating annual registration paperwork, and schedule the paperwork appointment as needed.
Coordinate and schedule an interpreter if needed with follow-up notification to all appropriate staff.
Verify eligibility for a 6 month checkup (recall) prior to scheduling that type of appointment.
Be knowledgeable of the sliding fee schedule and acceptable proof of income.
Accurately inform callers without insurance or with limited Medicaid information on the slide and what is required for acceptable proof of income.
Be able to estimate dental fees for copay and treatment.
Repeating the phrase "this is only an estimate and may change based upon proof of income that is provide" is required during call.
Schedule the dental appointment with the dentist of record.
Repeat appointment date, time and location to caller 100% of the time.
Inform parent or legal guardian that they must be present at the first appointment or if annual registration is due.
Inform caller they will need to bring a list of their medications.
Place a note in the note box of the appointment regarding slide and insurance information.
Other duties as assigned.
Requirements
KNOWLEDGE, SKILLS AND ABILITIES:
Strong phone and verbal communication skills along with active listening.
Be customer service oriented and able to communicate with a pleasant demeanor at all times.
Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
Must have computer skills; be proficient with Microsoft office software. Experience with Dentrix or similar dental software desired.
Is team oriented and values diversity.
Dental experience preferred.
Has a commitment to personal excellence and customer service.
High School Diploma
Salary Description $16-$20
Patient Service Specialist (Watauga County)
Patient access representative job in Boone, NC
Contribute to Western North Carolina's Healthcare Heritage
Join the lineage of healthcare excellence established by the Sisters of Mercy since 1900. At Mercy Urgent Care, we're continuously evolving to meet the needs of our community. With our new clinic opening in Boone, NC, here's your chance to be part of this enduring legacy.
Role Overview: Patient Service Specialist
As a Patient Service Specialist, you'll be the welcoming face of Mercy Urgent Care-providing excellent service, ensuring smooth clinic operations, and supporting patients every step of the way. From registration and insurance verification to compassionate communication, you'll play a key role in creating a positive patient experience.
Benefits: As a full-time team member, you'll enjoy:
403(b) with employer matching
Health benefits (medical, dental, vision)
Employee Assistance Program (EAP)
Volunteer Time Off (VTO) policy
Paid holidays and time off
Training and growth opportunities
What You'll Do:
Greet and register patients with warmth and professionalism
Verify insurance and process payments
Answer phones, route calls, and support patient inquiries
Maintain a welcoming and organized clinic environment
Ensure patient privacy and confidentiality at all times
What We're Looking For:
High school diploma or equivalent
1-2 years of healthcare or customer service experience
Strong computer, typing, and money-handling skills
Excellent communication and multitasking abilities
Positive, professional demeanor with compassion for all patients
Join a team where your skills are valued, your growth is supported, and your work truly makes a difference.
Auto-ApplyPatient Services Coordinator/Receptionist
Patient access representative job in Bristol, TN
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
Auto-ApplyPatient Services Representative
Patient access representative job in Bakersville, NC
Job DescriptionSalary: $18.00 - $20.00 Per Hour
Mountain Community Health Partnership is seeking afull time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative may be asked to work at any MCHP facility, based on need.
Key Responsibilities:
- Checking patients in and out.
- Scanning supportive documents.
- Answering the telephone in a pleasant and informative manner.
- Collecting appropriate paperwork and patient information.
- Faxing patient information to outside entities.
- Setting up appointments.
- Verifying insurance coverage and collecting monies due.
Qualifications:
- High school diploma or equivalent.
- 1 year of medical office experience, preferred.
- Knowledge of basic phone etiquette.
- Basic computer skills.
- Ability to understand medical terminology.
- Ability to effectively communication with Hispanic speaking patients, preferred.
Benefits:
- 401(k)
- Employer Paid Health Insurance
- Life Insurance; Group and Voluntary
- Paid Time Off
Patient Services Representative
Patient access representative job in Bakersville, NC
Mountain Community Health Partnership is seeking a full time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative may be asked to work at any MCHP facility, based on need.
Key Responsibilities:
* Checking patients in and out.
* Scanning supportive documents.
* Answering the telephone in a pleasant and informative manner.
* Collecting appropriate paperwork and patient information.
* Faxing patient information to outside entities.
* Setting up appointments.
* Verifying insurance coverage and collecting monies due.
Qualifications:
* High school diploma or equivalent.
* 1 year of medical office experience, preferred.
* Knowledge of basic phone etiquette.
* Basic computer skills.
* Ability to understand medical terminology.
* Ability to effectively communication with Hispanic speaking patients, preferred.
Benefits:
* 401(k)
* Employer Paid Health Insurance
* Life Insurance; Group and Voluntary
* Paid Time Off
Patient Coordinator
Patient access representative job in Damascus, VA
Patient Coordinator | Outpatient | Part-time | 744 N Beaver Dam Ave #3, Damascus, VA 24236
At H2 Health, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.
Your Role:
As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.
Coordinate patient appointments, verify insurance, and handle referrals.
Maintain and update patient records with accuracy and confidentiality.
Assist with front desk operations, answering phone calls, and managing inquiries.
Work closely with clinicians and administrative staff to enhance patient experience.
Ensure a welcoming and organized clinic environment.
Requirements
High school diploma or equivalent; additional education in healthcare administration is a plus
Minimum of 1 year experience in a healthcare or medical office setting
Knowledge of medical terminology and insurance processes
Exceptional interpersonal and communication skills
Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
Ability to handle sensitive information with confidentiality
Proficient in using office software and electronic health records (EHR) systems
Join us in making a positive impact on our patients' lives every day!
Benefits
Why H2 Health?
We're more than a workplace, we're a team that supports your goals:
Competitive compensation with performance-based bonuses that reward your outcomes
Flexible scheduling to support work-life balance
Career advancement and professional growth
Full benefits: medical, dental, vision, and 401(k) with match
Generous PTO, paid holidays, and company-paid life insurance
Supportive, clinician-led team culture
Additional perks: parental leave, employee rewards, discounts, and recognition programs
Ready to advance your physical therapy career in a supportive setting? Apply today and join a community that values you.
H2 Health
is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
Auto-ApplyPatient Representative - Front Office
Patient access representative job in Abingdon, VA
Join Envision Eye Care as a Full-Time Patient Representative - Front Office in Abingdon, VA, and become an integral part of a team that prioritizes patient satisfaction and eye health. This onsite role provides a unique opportunity to engage directly with patients, ensuring they feel welcomed and valued from the moment they step through our doors. Your contributions will be pivotal in maintaining a high-performance environment where collaboration and proactive communication thrive. This position offers the chance to work in a fast-paced and energetic setting, where your dedication to doing the right thing will positively impact the lives of those we serve. You'll develop strong relationships with a diverse patient base while honing your professional skills in the eye care industry.
You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Become a vital part of our mission to deliver exceptional eye care and help us envision a future of clear sight for everyone.
Day to day as a Patient Representative - Front Office
As a Full-Time Patient Representative - Front Office at Envision Eye Care, your daily expectations will involve a range of responsibilities aimed at providing exceptional patient experiences. You will greet patients warmly, manage appointment scheduling, and facilitate patient flow in a busy clinic environment. Managing phone inquiries and addressing patient concerns effectively will be crucial to your role. You will be responsible for updating patient records with accuracy and ensuring all necessary documentation is prepared for smooth consultations. Additionally, you will collaborate with medical staff to maintain a productive and organized front office, all while embodying our core values of respect and optimism.
Keeping the front office area tidy and professional will be part of your routine, prioritizing a welcoming atmosphere for every visitor. Your contributions will help in building a customer-focused environment that aligns with our mission and culture at Envision Eye Care.
Does this sound like you?
To thrive as a Full-Time Patient Representative - Front Office at Envision Eye Care, certain skills and attributes are essential. Strong interpersonal communication skills are vital for effectively engaging with patients, understanding their needs, and conveying important information clearly. You should possess exceptional organizational abilities to manage multiple tasks simultaneously while ensuring a seamless patient experience. Attention to detail is crucial for maintaining accurate patient records and managing appointments efficiently. Being able to problem-solve in real-time will help you address patient inquiries and resolve any issues that may arise.
A respectful and empathetic demeanor is necessary to foster trust and comfort among patients. Lastly, a proactive and optimistic mindset will allow you to contribute positively to the dynamic and energetic culture at Envision Eye Care, enabling you to adapt swiftly to the demands of a busy front office environment.
Our team needs you!
If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!
Dental Centralized Scheduler
Patient access representative job in Boone, NC
Job DescriptionDescription:
We are looking for a Centralized Scheduler that will be the liaison between the clinic staff and our current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior.
Responsibilities:
Provide an exceptional patient experience by ensuring that patients are scheduled properly and in a timely fashion
Prepare, maintain and monitor schedule for multiple providers
Fill cancelled/rescheduled appointments assuring schedule is full
Understand dental procedures and dental terminology for proper scheduling and treatment coordinating
Schedule and confirm patient appointments
Coordinate daily schedule with patient treatment needs and available treatment times
Answer incoming calls to include: new patient calls, emergencies, requesting records, and follow up
Work closely with clinical staff and other front office staff to assure smooth flow of patient care
Provide excellent customer service 100% of the time.
Determine type of service caller is seeking.
Verify dental insurance information
Understand insurance benefits to effectively educate patients on their dental benefits and communicate with Practice Manager.
Collect full and complete insurance information from caller utilizing the form provided by the dental billing manager.
Route all private insurance information to the dental billing specilist for verification indicating the date of the appointment.
Verify address, phone number, and potential need for updating annual registration paperwork, and schedule the paperwork appointment as needed.
Coordinate and schedule an interpreter if needed with follow-up notification to all appropriate staff.
Verify eligibility for a 6 month checkup (recall) prior to scheduling that type of appointment.
Be knowledgeable of the sliding fee schedule and acceptable proof of income.
Accurately inform callers without insurance or with limited Medicaid information on the slide and what is required for acceptable proof of income.
Be able to estimate dental fees for copay and treatment.
Repeating the phrase "this is only an estimate and may change based upon proof of income that is provide" is required during call.
Schedule the dental appointment with the dentist of record.
Repeat appointment date, time and location to caller 100% of the time.
Inform parent or legal guardian that they must be present at the first appointment or if annual registration is due.
Inform caller they will need to bring a list of their medications.
Place a note in the note box of the appointment regarding slide and insurance information.
Other duties as assigned.
Requirements:
KNOWLEDGE, SKILLS AND ABILITIES:
Strong phone and verbal communication skills along with active listening.
Be customer service oriented and able to communicate with a pleasant demeanor at all times.
Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
Must have computer skills; be proficient with Microsoft office software. Experience with Dentrix or similar dental software desired.
Is team oriented and values diversity.
Dental experience preferred.
Has a commitment to personal excellence and customer service.
High School Diploma
Patient Service Specialist (Watauga County)
Patient access representative job in Boone, NC
Contribute to Western North Carolina's Healthcare Heritage
Join the lineage of healthcare excellence established by the Sisters of Mercy since 1900. At Mercy Urgent Care, we're continuously evolving to meet the needs of our community. With our new clinic opening in Boone, NC , here's your chance to be part of this enduring legacy.
Role Overview: Patient Service Specialist
As a Patient Service Specialist, you'll be the welcoming face of Mercy Urgent Care-providing excellent service, ensuring smooth clinic operations, and supporting patients every step of the way. From registration and insurance verification to compassionate communication, you'll play a key role in creating a positive patient experience.
Benefits: As a full-time team member, you'll enjoy:
403(b) with employer matching
Health benefits (medical, dental, vision)
Employee Assistance Program (EAP)
Volunteer Time Off (VTO) policy
Paid holidays and time off
Training and growth opportunities
What You'll Do:
Greet and register patients with warmth and professionalism
Verify insurance and process payments
Answer phones, route calls, and support patient inquiries
Maintain a welcoming and organized clinic environment
Ensure patient privacy and confidentiality at all times
What We're Looking For:
High school diploma or equivalent
1-2 years of healthcare or customer service experience
Strong computer, typing, and money-handling skills
Excellent communication and multitasking abilities
Positive, professional demeanor with compassion for all patients
Join a team where your skills are valued, your growth is supported, and your work truly makes a difference.
Auto-ApplyPatient Service Representative
Patient access representative job in Norton, VA
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Patient Services Representative
Patient access representative job in Burnsville, NC
Job DescriptionSalary: $18 - $20 Per Hour
Mountain Community Health Partnership is seeking afull time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative may be asked to work at any MCHP facility, based on need.
Key Responsibilities:
- Checking patients in and out.
- Scanning supportive documents.
- Answering the telephone in a pleasant and informative manner.
- Collecting appropriate paperwork and patient information.
- Faxing patient information to outside entities.
- Setting up appointments.
- Verifying insurance coverage and collecting monies due.
Qualifications:
- High school diploma or equivalent.
- 1 year of medical office experience, preferred.
- Knowledge of basic phone etiquette.
- Basic computer skills.
- Ability to understand medical terminology.
- Ability to effectively communication with Hispanic speaking patients, preferred.
Benefits:
- 401(k)
- Employer Paid Health Insurance
- Life Insurance; Group and Voluntary
- Paid Time Off
Patient Services Representative
Patient access representative job in Burnsville, NC
Mountain Community Health Partnership is seeking a full time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative may be asked to work at any MCHP facility, based on need.
Key Responsibilities:
* Checking patients in and out.
* Scanning supportive documents.
* Answering the telephone in a pleasant and informative manner.
* Collecting appropriate paperwork and patient information.
* Faxing patient information to outside entities.
* Setting up appointments.
* Verifying insurance coverage and collecting monies due.
Qualifications:
* High school diploma or equivalent.
* 1 year of medical office experience, preferred.
* Knowledge of basic phone etiquette.
* Basic computer skills.
* Ability to understand medical terminology.
* Ability to effectively communication with Hispanic speaking patients, preferred.
Benefits:
* 401(k)
* Employer Paid Health Insurance
* Life Insurance; Group and Voluntary
* Paid Time Off