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Patient access representative jobs in Jupiter, FL - 637 jobs

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  • Customer Service Representative / Dispatcher

    Aireserv Heating and Air Conditioning

    Patient access representative job in Boca Raton, FL

    Receive incoming calls in a professional and courteous manner - Scheduling appointments - Assigning daily work/calls to other team members - Perform marketing and sales functions to sell additional work and earn business - Complete work orders, retur Customer Service Representative, Customer Service, Dispatcher, Representative, Dispatch, Retail
    $23k-31k yearly est. 2d ago
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  • Customer Service Rep./Admin

    5Th HQ

    Patient access representative job in Coral Springs, FL

    5th HQ - We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required. Key Responsibilities: Respond to Amazon customer service messages promptly and professionally. Process customer refunds efficiently. Learn and manage the process of customer returns. Run daily reports and follow up on any action items. Review invoices and potentially learn to process deposits. Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges. Perform general office duties, such as managing phone calls, emails, and correspondence. Organize and schedule appointments, meetings, and conferences. Maintain and update office records, databases, and filing systems. Prepare reports, presentations, and documents as needed. Skills/Qualifications: High school diploma or equivalent; further education or certifications in administration or customer service is a plus. Previous experience in a customer service or administrative role is preferred. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Strong communication skills, both written and verbal. Bilingual English/Spanish is a plus. Excellent organizational skills and attention to detail. Ability to multitask and manage time effectively. Positive attitude and a proactive approach to problem-solving. Willingness to learn new skills and take on different tasks as required.
    $23k-31k yearly est. 2d ago
  • Patient Coordinator- Per Diem

    Akumin 3.0company rating

    Patient access representative job in Wellington, FL

    The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
    $26k-30k yearly est. 4d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient access representative job in Boynton Beach, FL

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week; shifts are Monday through Friday, 8:30am - 5:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $30k-36k yearly est. 22h ago
  • Patient Access Representative

    Foundcare 3.8company rating

    Patient access representative job in West Palm Beach, FL

    PRIMARY PURPOSE: Patient Access Representatives (PAR) must have a high level of professionalism, accuracy, and timeliness. Under direction of the Practice Manager, the PAR will not only be helpful to patients but other staff members. The PAR must ensure patient's registration is completed accurately and thoroughly. Once patients have completed the registration process, the PAR will alert the medical assistant and/or phlebotomist that the patient is ready for clinical triaging. ESSENTIAL JOB FUNCTIONS: The PAR instructs patients to complete medical forms, review patient's account status, and update information including address, phone number, and financial classification. The PAR will collect payment information, gather, review, and enter patient's insurance, scan all documents to complete registration, and collect/enter co-pay deductibles. The PAR will also manage prescription refills faxed from other facilities and place in the appropriate medical provider's mailbox. After registration is completed, the PAR will highlight electronically that the patient is ready for clinical triaging and instruct the patient where to proceed next. The PAR will have the ability to promote a positive and cooperative work environment by communicating problems and workflow issues with supervisor and/or Medical Director, and handle conflict in an appropriate manner. This position also entails being able to float to assist the front desk staff if needed by answering phones, scheduling appointments, checking patient into the computer system. Must also be able to respect the culture, values and opinions of others. Other duties as assigned. Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of patient registration task and front desk operations. Ability to orally communicate effectively with others, with or without the use of an interpreter. Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services. Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature. Clear understanding that FoundCare, provides information on educating individuals on safer sex practices which would include but not be limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities as part of the agency's mission in the prevention and transmission of HIV disease. Knowledge of community/insurance programs. PC proficiency. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. Full range of body motion required. Position requires reaching, bending, and handling objects with hands and/or fingers, talking and/or hearing, and sight. Ability to lift and carry objects weighing 25 pounds or less. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: High school diploma or GED. Possess 1-2 years of office/clerical skills. Outstanding customer service skills and the ability to interact and work with diverse populations. Capable of high-volume data entry. Experience in medical records and electronic billing systems. Health Insurance experience. Previous cash posting and accounts receivable experience. Salary Description $17-$19 per hour
    $17-19 hourly 60d+ ago
  • Patient Access Coordinator - $21-22hr + Weekly Incentives!

    Pbaco Holding LLC

    Patient access representative job in West Palm Beach, FL

    is responsible for patient outreach and coordination of care. This job description may be edited at any time per the company's needs, with relevant notice to the employee. Shift: Monday-Friday, business hours as needed Essential Duties and Responsibilities: Use company software to track patients in the system and ensure proper outreach to beneficiaries. Contact and schedule patients for appropriate appointments for company participants. Assist practices to increase performance of annual wellness visits (Medicare patients) and annual physicals (commercial patients) as well as follow ups and any other medically necessary visits. Develop rapport with patients, caregivers, physicians, and providers and deliver superior customer service. Utilize strategies / toolsets for more accurate, efficient, and engaging communication with patients, office staff and company teams as requested. Patient Engagement Systems: Maintain patient engagement processes and systems. Fostering a team approach by working collaboratively with the family, primary care provider and other members of the healthcare team to ensure coordination of services. Provide summaries to relevant stakeholders to improve patient outcomes. Must abide by all HIPAA, Confidentiality and Privacy laws. Other duties may be assigned by your Supervisor and Managers. Communications as needed with physicians and other health care professionals. Education / Experience: AA or Bachelor's degree an advantage but not required. 1-2 years' experience with patient engagement / interaction preferred. 1-2 years' experience in a contact center environment. 1-2 years' experience working with major EMR software - (eClinical, Athena, PracticeFusion, etc.) Bilingual preferred Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Working knowledge of health delivery systems /general practices. Experience with intranet or web-based communication vehicles. Excellent written and verbal communication skills and customer service Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions, escalates issues to management as needed Safety and Security - Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time. Knowledge of HIPAA: Legal and ethical consideration related to employee information. Must be computer literate in EMR and Microsoft office products. Unrestricted driver's license. Physical Demands: While performing the duties of this Job, the employee will have a combination of standing, sitting, bending, and reaching. May work at a computer monitors for prolonged periods. The employee may lift and/or move up to 10 pounds.
    $24k-32k yearly est. 10d ago
  • Patient Access Specialist I PART-TIME (Admitting, Port St. Lucie)

    Nemours Foundation

    Patient access representative job in Port Saint Lucie, FL

    Nemours is seeking a Patient Access Specialist I (PART-TIME), to join our Nemours Children's Health team in Port St. Lucie, Florida. Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. This position is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service * Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances. * Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies. * Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned. * Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties. * Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy. * Ability to cross cover registration functions to support the Patient Financial Services department as needed. * Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. * Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner. * Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime. * Cross training with the Emergency Room. * All other duties as assigned by supervisor or manager. Job Requirements * High School Diploma required. * Healthcare experience and customer service experience preferred. * Medical Office/Call Center. * Travel to other locations required. Nemours Children's Health offers a comprehensive and competitive benefit package which includes: * Competitive base compensation in the top quartile of the market * Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement * Comprehensive benefits: health, life, dental, vision * Mortgage assistance, relocation packages and 403B with employer match * Licensure, CME and dues allowance * Not-for-profit status; eligibility for Public Service Loan Forgiveness * For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. #LI-MW1
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Patient Access Specialist I PART-TIME (Admitting, Port St. Lucie)

    Nemours

    Patient access representative job in Port Saint Lucie, FL

    Nemours is seeking a Patient Access Specialist I (PART-TIME), to join our Nemours Children's Health team in Port St. Lucie, Florida. Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. This position is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances. Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies. Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned. Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties. Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy. Ability to cross cover registration functions to support the Patient Financial Services department as needed. Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner. Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime. Cross training with the Emergency Room. All other duties as assigned by supervisor or manager. Job Requirements High School Diploma required. Healthcare experience and customer service experience preferred. Medical Office/Call Center. Travel to other locations required. Nemours Children's Health offers a comprehensive and competitive benefit package which includes: Competitive base compensation in the top quartile of the market Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement Comprehensive benefits: health, life, dental, vision Mortgage assistance, relocation packages and 403B with employer match Licensure, CME and dues allowance Not-for-profit status; eligibility for Public Service Loan Forgiveness For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. #LI-MW1 About Us Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children's and how we go well beyond medicine, visit us at *************** .
    $24k-32k yearly est. 8d ago
  • Scheduling Specialist/Coordinator

    Emperion

    Patient access representative job in Boca Raton, FL

    Job Description Delivers quality Customer Service from initial request for service until completion of end product Adheres to client protocols and jurisdictional regulations including appropriate documentation of same Ensures all referrals have been entered and cases created accurately Schedules exams with physician offices and enters date and times through office operating system Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary Prepares and sends exam notification letters, cancellation letters, no show letters daily When required, responsible for initiating and follow up of prompt pre-payment to providers Coordinates ancillary services such as transportation/translation as requested, following customer protocol Performs appointment reminder calls and appointment follow up calls as necessary Contacts appropriate agencies or persons for the purpose of verifying information Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols Ability to efficiently and accurately manage high volume of emails in a timely manner Communicates immediately with Supervisor with regard to any client concerns Operates company software and equipment Enters data by inputting alphabetic and numeric information into system via keyboard Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail Communicates using correct English, spelling, grammar, and punctuation Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines Proficiency with imaging/scanning documents Maintains confidentiality and discretion as a general rule Works effectively as a team contributor on all assignments Interacts professionally with other employees as well as clients Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics Understands current URAC standards as appropriate to job functions
    $32k-50k yearly est. 8d ago
  • Patient Experience Representative (58825)

    Sanitas 4.1company rating

    Patient access representative job in Lake Worth, FL

    “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Patient Experience (PX) Representative will provide service excellence support with a strong and dedicated commitment to Patient Experience to all patients, their loved ones, and Sanitas professional and support staff. They will maintain a positive, patient, family and employee centered, problem-solving attitude by communicating with various customers toward creating an environment where engaged employees provide positive memorable experiences to our patients. This position will play a key role contributing to a peaceful healing environment while contributing to enhanced communication and connection with our patients, their families, and Medical Center staff. PX Representative uses center-based practices related to culture enhancement, mentoring for personal and team effectiveness of patient and family centered care guiding principles and patient experience to result in ensuring a high performing unit culture leading to the delivery of a consistent exceptional patient experience. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist in maintaining a safe environment for patients, co-workers, and families and monitor environment-of-care. Serves as an internal resource and subject matter expert on patient-and-family-centered care. Greet and welcome patients providing guidance and orientation. Assist with recognizing, understanding, and reporting patient concerns to appropriate parties. Work independently and deal effectively with stress as a result of heavy workload and the handling of multiple patient inquiries. Use critical thinking while responding to a variety of technical issues from patients, their loved ones, and staff. Serve as a facilitator and coach in developing a culture of compassion and caring through building healthy relationships among staff, patients, and families. Serve as an advisory resource for critical patient-centered initiatives across Sanitas. Serve as a super user of internal processes and champion of Sanitas Service Model. Cordially greet visitors and patients upon arrival and departure. Anticipate the needs of our patients and aid patients and visitors by obtaining wheelchairs, or other services as needed. Excellent organizational skills to be able to multitask and prioritize patient's needs. Have a sense of urgency to be able to resolve and find solutions for patients and their families in a timely manner. Understand patient workflow and support navigation throughout the visit. Supervise the floor to identify any delays and wait times in the lobby and advise front-desk personnel/manager of prolonged delays while providing service recovery to patients as needed. Supervise the patient experience protocols performed by the medical center staff along the whole attention process. Support the implementation of different service models based on population, segments and internal policies. Follow and support the implementation of patient experience best practices. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Diploma or equivalent. Required Experience Minimum 1 year of relevant experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Ability to demonstrate professionalism, with excellent communication and interpersonal skills. Impeccable personal presentation to transmit professionalism, confidence and security. Passion for customer service and attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Ability to process and handle confidential information with discretion. Commitment to Sanitas core values. Ability to work independently and/or in a collaborative environment. Proficiency in computer software (i.e., Microsoft Office). Required to meet immunization and/or health screening requirements. Preferred Qualifications Relevant or any other job-related vocational coursework preferred. Consideration may be given to an appropriate combination of education/training, and proven experience. Financial Responsibilities This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Able to rotate weekends, holidays, shifts and center location according to company needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X INDCorp
    $25k-31k yearly est. 12d ago
  • Patient Service Coordinator - PRN

    Blue Cloud Pediatric Surgery Centers

    Patient access representative job in Lake Worth, FL

    NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $27k-39k yearly est. 7d ago
  • Per-diem Clinical Support II

    Banyan Brand 4.7company rating

    Patient access representative job in Lake Worth, FL

    Exciting Opportunity with Banyan Treatment Centers! We're seeking a dedicated Clinical Support Staff to join our clinical team and help drive exceptional care. In this role, you will guide patients through engaging group sessions, biopsychosocial assessments, and provide assistance to primary therapists. ensuring the highest standards of patient care, regulatory compliance, and fostering the growth of a dynamic team. Your expertise will be instrumental in supporting life-changing outcomes for individuals overcoming addiction and mental health adversities. About Banyan Treatment Centers: Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, offering a comprehensive continuum of services with the esteemed Joint Commission Accreditation (Gold Seal of Approval). Since our founding, we have grown into a trusted provider with 18 locations and Telehealth services nationwide. In 2023, TPG's global impact investment through The Rise Fund enabled us to further expand our services. This partnership underscores our dedication to providing high-quality care and reinforces our financial stability. With over 1,600 dedicated employees, we are committed to making a meaningful impact on people's lives, delivering compassionate, quality care that extends from our internal operations to every patient interaction. Why Join Banyan Treatment Centers? This is an opportunity to make a meaningful impact within an organization that stands as a nationally recognized leader in addiction and mental health care. As a Clinical Support Staff, you will: Make a Lasting Impact: Use your expertise to conduct engaging group sessions that directly support patient recovery and well-being. Thrive in a Purpose-Driven Team: Join a dynamic team that values diversity, with many members bringing firsthand recovery experiences to enrich care. Collaborate in a Supportive Environment: Work alongside a multidisciplinary team to provide patient-centered care. Champion Ethical Care: Contribute to a culture of integrity, ensuring compliance with regulatory standards while delivering compassionate care. Advance Professionally: Access continuous learning, mentorship, and career growth opportunities in a supportive setting. Position Details: Reports to: Clinical Supervisor. Schedule: Per-diem, as needed schedule. Location: Lake Worth, FL (On-site). Key Responsibilities Participate effectively in multidisciplinary treatment plan reviews, demonstrating adequate preparation and understanding of patient issues, progress, areas of resistance, positive and negative strategies, etc. Completes baseline clinical assessments, biopsychosocial. Conducts groups. Assist Therapist and Case Manager as needed. Complete clinical documentation in a timely manner. Responsible for covering client caseload in absence of primary Therapists. Assists Therapist in familial communication and documentation. Assists client in managing outside stressors. Maintains clinical records according to program policies and those of licensing and accrediting agencies. Assists Therapist and Case Manger with discharge planning. Required Qualifications: Master's Degree in Social Work or a related Human Services field. Adherence to the Healthcare Code of Ethics Familiarity with Joint Commission Standards. Knowledge of State and Federal confidentiality regulations. Preferred Qualifications: RMHCI, RSWI, RMFTI in Florida. Work experience in the field of behavioral/mental health, preferred but not required. Personal Characteristics: Empathy & Compassion: Demonstrate a genuine understanding of patient feelings and respond in a supportive, non-judgmental manner. Strong Communication and Emotional Resilience: Communicate clearly with patients, families, and colleagues, and maintain emotional composure in challenging situations. Problem-Solving & Critical Thinking: Assess complex situations and develop effective solutions while maintaining accurate documentation. Flexibility & Cultural Sensitivity: Adapt therapeutic approaches to meet the unique needs of each patient, respecting cultural differences. Accountability & Integrity: Uphold ethical standards and maintain confidentiality in all aspects of care. Comprehensive Benefits include: Medical, Vision, and Dental Insurance Whole and Term Life Insurance Short and Long-term Disability Insurance 401(k) Benefit with Employer Match Paid Time Off 7 Paid Holidays, including a floating holiday to use at your discretion Employee Assistance and Referral Programs Apply Now! If you're passionate about making a lasting difference and ready to bring your expertise to a mission-driven team, apply today and help us transform lives at Banyan Treatment Centers! EOE
    $26k-36k yearly est. 2d ago
  • Patient Service Coordinator - Full Time-Coral Springs

    My Health Onsite

    Patient access representative job in Coral Springs, FL

    My Health Onsite operates onsite and near-site health and wellness centers. We deliver advanced personalized work-site healthcare solutions to employers that enhance patient engagement while proactively improving health outcomes. Our medical team takes time to build strong relationships. No one is rushed in and out, and no one is a "number." Patients may access a range of medical services including x-ray, an onsite pharmacy, wellness services, treatment for acute illnesses and chronic conditions. Our programs go beyond caring for the sick and injured - we make prevention our number one goal. Schedule: Monday: 8am-6pm, Tuesday: 7am-5pm, Wednesday: 8am-4pm, Thursday: 10am-7pm, Friday: 8am-4pm Essential Responsibilities: Cheerfully greet and check in patients Maintain patient confidence and ensure confidentiality of patient care information Coordination and tracking release and request for patient medical records Coordination and tracking of patient referrals to outside imaging and medical providers Review daily and weekly patient schedules for accurate appointment times and providers Prepare correspondence between medical providers and patients Provide information and assistance to patients Perform general office duties such as scheduling appointments, answering phone, scanning and faxing Minimum Qualifications: High School Diploma Prior experience in medical setting and with an EMR Working knowledge of medical terminology Excellent customer service skills Strong knowledge of computer systems including Microsoft Outlook, Word and Excel Ability to effectively communicate with staff and patients using excellent written and verbal skills Friendly personality and ability to work well as a team member Benefits: Medical, Dental & Vision Insurance 401k with Company Match Generous Paid Time Off & Holidays My Health Onsite is an equal opportunity employer and a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.
    $27k-39k yearly est. 60d+ ago
  • Insurance Verification Specialist

    Quest Health Solutions 4.0company rating

    Patient access representative job in Coral Springs, FL

    Overview of the role The Insurance Verification Specialist (IVS) is responsible for verifying insurance coverage and obtaining necessary authorizations for patients requiring Continuous Glucose Monitoring (CGM) equipment. This role involves high-volume communication with insurance companies, patients, and healthcare providers to ensure seamless processing and approval of insurance claims. Essential Duties and Responsibilities Insurance Verification o Verify patient insurance coverage and benefits for CGM equipment. o Obtain pre-authorizations and pre-certifications as required by insurance providers. Documentation o Ensure all required documentation is complete and accurate for insurance claims submission. o Maintain detailed records of insurance verification and authorization processes. Communication o Make 30+ outgoing calls per day to insurance companies, patients, and healthcare providers. o Provide patients with updates regarding their insurance status and required documentation. Administrative Duties o Perform advanced administrative tasks including data entry and documentation follow-up. o Supply regular productivity reports to management. Collaboration o Partner with team members to support related accounts and streamline verification processes. o Work with e-prescribe and CRM platforms such as Brightree and Salesforce. Other duties as assigned. Requirements What'll You'll Bring Ideal candidate has a basic knowledge of CGM equipment and DME (Durable Medical Equipment) sales processing. medical terminology, an energetic, optimistic demeanor, and a “can do/will do” attitude! · Excellent verbal and written communication skills. · Professional telephone etiquette and the ability to build relationships with patients and providers. · Urgency, professionalism, and empathy in dealing with patients and busy medical professionals. · Proficient in Microsoft Office and data entry. · Experience with CRM platforms (Brightree, Salesforce) preferred. · Attention to detail and accuracy in documentation. · Ability to work independently with little supervision. · High school diploma or medical vocational/technical school graduate equivalent. · Previous experience in medical office settings or DME sales processing preferred. · Experience in high-volume call activity and medical documentation chasing. Why Quest Health Solutions, LLC We recognize our people drive everything we accomplish, and as such, we are dedicated to investing in our employees by fostering a culture of continuous learning, growth, and excellence. Our team works hard, and we recognize the importance of taking care of ourselves. We offer a comprehensive suite of benefit offerings to support the health, well-being, and financial health of our employees and their families. Our robust benefits package underscores our commitment to our people, our most important asset. Quest Health Solutions seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Benefits · Medical, Dental, and Vision Insurance · Life Insurance coverage · Paid time off and Holiday Pay · 401K with company match option · Growth opportunities
    $26k-30k yearly est. 60d+ ago
  • Trauma Registrar

    Omega HMS

    Patient access representative job in Boca Raton, FL

    * Perform daily abstraction of Trauma cases into the Trauma registry database. * Reviews Trauma admission records for identification of population. * Analyzes all records for quality assurance trauma standards recommended by governing bodies and as stipulated by regulatory group. * Performs the abstraction, coding utilizing the ICD and AIS coding required and application of all trauma data points in the registry taken primarily from inpatient trauma cases but to also include facility criteria. 20 hours per week! Must have: ATS trauma registry course, AIS 2015 course completion, trauma ICD10 course within the last 5 years. ESO trauma database and EPIC EMR preferred.
    $26k-37k yearly est. 15d ago
  • Trauma Registrar

    Omega Healthcare Management Services

    Patient access representative job in Boca Raton, FL

    Perform daily abstraction of Trauma cases into the Trauma registry database. Reviews Trauma admission records for identification of population. Analyzes all records for quality assurance trauma standards recommended by governing bodies and as stipulated by regulatory group. Performs the abstraction, coding utilizing the ICD and AIS coding required and application of all trauma data points in the registry taken primarily from inpatient trauma cases but to also include facility criteria. Qualifications Must have: ATS trauma registry course completion, AIS 2015 course completion, ICD-10 trauma course completion or refresher course within the last 5 years, Pennsylvania trauma registry experience Prefer IQVIA experience, 3M coding experience,
    $26k-37k yearly est. Auto-Apply 14d ago
  • Patient Coordinator- Per Diem

    Akumin 3.0company rating

    Patient access representative job in Lake Worth, FL

    The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
    $26k-30k yearly est. 4d ago
  • Patient Access Representative (Dental)

    Foundcare 3.8company rating

    Patient access representative job in West Palm Beach, FL

    Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of patient registration task and front desk operations. Ability to orally communicate effectively with others, with or without the use of an interpreter. Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services. Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature. Clear understanding that FoundCare, provides information on educating individuals on safer sex practices which would include but not be limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities as part of the agency's mission in the prevention and transmission of HIV disease. Knowledge of community/insurance programs. PC proficiency. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. Full range of body motion required. Position requires reaching, bending, and handling objects with hands and/or fingers, talking and/or hearing, and sight. Ability to lift and carry objects weighing 25 pounds or less. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: High school diploma or GED. Possess 1-2 years of office/clerical skills. Outstanding customer service skills and the ability to interact and work with diverse populations. Capable of high-volume data entry. Experience in medical records and electronic billing systems. Health Insurance experience. Previous cash posting and accounts receivable experience. Salary Description $17-$19 per hour
    $17-19 hourly 8d ago
  • Patient Care Representative - Bilingual + weekly incentive!

    Pbaco Holding LLC

    Patient access representative job in West Palm Beach, FL

    Patient Care Representative Summary: This position is responsible for traveling to assigned offices and performing administrative tasks pertaining to beneficiaries aligned with practices. Ranges from contacting patients to administrative duties using the company's proprietary software with the goal of supporting company initiatives and patient assignment. This job description may be edited at any time per the company's needs, with relevant notice to the employee. Reliable transportation and Spanish fluency are required. This role includes mileage reimbursement for required travel between work sites. Essential Duties and Responsibilities: Coordinate patient assignment project-based work by contacting and scheduling patients for appropriate visits. Assist practices to increase performance of annual wellness visits (Medicare patients) and annual physicals (commercial patients) as well as follow ups and any other medically necessary visits. Communicate with office staff to provide updates to relevant company teams pertaining to office workflow. Deliver reports to office staff as requested from company representatives. Use company software to track patients in the system and ensure proper outreach to beneficiaries. Contact and schedule patients for appropriate appointments for company participants. Develop rapport with patients, caregivers, physicians, and providers and deliver superior customer service. Utilize strategies / toolsets for more accurate, efficient, and engaging communication with patients, office staff and ACO teams as requested. Maintain assignment education and training documents / systems. Maintain patient engagement processes and systems. Remotely integrating practice EMRs with the company's to transition into care coordination for our designated PAC team as needed. Submit file /documentation to office staff and relevant company teams as requested for reviewing, quality assurance checks, and other purposes. Collect office data representing practices' performance with various patient care services and collect patient data for use through our eligibility system. File and retrieve documents and reference materials. Ensure validity of the reporting system, track patient logs within the software. Must abide to all HIPAA, Confidentiality and Privacy laws. Education / Experience: Minimum or pursuit of AA / Bachelor's degree (preferred) 1-2 years' experience in a healthcare environment 1-2 years' experience working with major EMR software (eClinical, Athena, PracticeFusion, etc.) 1-2 years of experience using Microsoft Excel and other Microsoft products Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Superior organizational and planning skills Effective written and verbal communication skills Superior customer service Problem analysis and problem-solving skills Keen judgment and decision-making ability High confidentiality awareness Knowledge of HIPAA: Legal and ethical consideration related to employee information Attendance/Punctuality - Is consistently at work and on time. Attention to detail and accuracy Unrestricted driver's license. Knowledge of standard office administrative practices and procedures Reliable transport Physical Demands: While performing the duties of this Job, the employee will have a combination of standing, sitting, bending, and reaching. May work at a computer monitor for prolonged periods. The employee may lift and/or move up to 10 pounds. ********************************************************************************************************************************************************************************************************************************************************** Job Type: Full-time Pay: $22.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance Medical Specialty: Primary Care Schedule: 8-hour day shift - business hours as needed Monday to Friday Overtime Education: Associate's (Preferred) Language: Spanish (Required) Ability to Commute: Palm Springs, FL 33406 (Required) Willingness to travel: 75% (Required) Work Location: In person
    $22-23 hourly 30d ago
  • Scheduling Specialist/Coordinator

    Emperion

    Patient access representative job in Boca Raton, FL

    Delivers quality Customer Service from initial request for service until completion of end product Adheres to client protocols and jurisdictional regulations including appropriate documentation of same Ensures all referrals have been entered and cases created accurately Schedules exams with physician offices and enters date and times through office operating system Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary Prepares and sends exam notification letters, cancellation letters, no show letters daily When required, responsible for initiating and follow up of prompt pre-payment to providers Coordinates ancillary services such as transportation/translation as requested, following customer protocol Performs appointment reminder calls and appointment follow up calls as necessary Contacts appropriate agencies or persons for the purpose of verifying information Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols Ability to efficiently and accurately manage high volume of emails in a timely manner Communicates immediately with Supervisor with regard to any client concerns Operates company software and equipment Enters data by inputting alphabetic and numeric information into system via keyboard Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail Communicates using correct English, spelling, grammar, and punctuation Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines Proficiency with imaging/scanning documents Maintains confidentiality and discretion as a general rule Works effectively as a team contributor on all assignments Interacts professionally with other employees as well as clients Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics Understands current URAC standards as appropriate to job functions
    $32k-50k yearly est. 6d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Jupiter, FL?

The average patient access representative in Jupiter, FL earns between $21,000 and $37,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Jupiter, FL

$28,000

What are the biggest employers of Patient Access Representatives in Jupiter, FL?

The biggest employers of Patient Access Representatives in Jupiter, FL are:
  1. Ensemble Health Partners
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