Patient access representative jobs in Kansas City, KS - 615 jobs
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Dispatcher / CSR
Fox Service Company 4.0
Patient access representative job in Shawnee, KS
Mission Plumbing Heating & Cooling is seeking a Dispatcher/Customer Service Representative to join our Shawnee, Kansas team!
The Customer Appointment Specialist creates and organizes service appointments efficiently and assures that all customer commitments are met while providing high-level service and a top-notch customer experience. We are looking for upbeat, empathetic sales-minded appointment setters who have a strong desire to ensure excellent customer experiences and be part of a winning team!
As a Dispatcher/Customer Service Representative, your essential responsibilities will include but are not limited to:
Provide top-notch customer service to both internal and external customers.
Take incoming customer calls.
Schedule work for all service lines (HVAC & Plumbing)
Prioritize calls according to urgency and importance (emergency vs non-emergency).
Maintain the dispatch board.
Inform customers of the progress of service operations while ensuring that Technicians operate in a cost-effective fashion.
Ensure Technicians are on route and show up on time.
Verify Technicians have included photos, notes, and adequate detail in work orders.
Daily follow-up on assigned service line.
Administer proposals/quotes in a timely manner (within 24 hours). Work with department manager to ensure more complex quotes are issued on time and accurately.
Courtesy call all residential customers once work is completed to ensure customer satisfaction. Send online review requests after courtesy call is completed and all issues are resolved.
Take part in the Saturday rotation and closing shifts.
Ensure all jobs are closed out accurately and in a timely fashion.
Qualifications:
High School Diploma or GED required. Experience in large service operations preferred.
Advanced customer service skills required.
Excellent time management and organization skills.
Proven ability to handle multiple projects and meet deadlines. Must be able to multi-task.
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Strong interpersonal skills.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Good judgement with the ability to make timely and sound decisions.
Creative, flexible, and innovative team player.
Ability to work under high pressure effectively and maintain positive attitude.
$27k-35k yearly est. 4d ago
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Customer Service Representative
Pride Health 4.3
Patient access representative job in Lees Summit, MO
Pride Health is hiring a Administration - HR Service Center Rep I to support our client's medical facility based in Lees Summit MO 64063. This is a 3-month assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization!
Job Title: Administration - HR Service Center Rep I
Location: Lees Summit MO 64063
Pay Range: $17 per hour
Schedule:
1: 7-4PM CST
2: 8-5PM CST
2: 9-6PM CST
Duration: 3+ Months (with potential for extension)
*Pay rate is based on years of experience and educational qualifications.
Job Summary:
We are seeking a dedicated and detail-oriented HR Service Center Representative to serve as the first point of contact for inbound HR-related inquiries. This role supports employees by responding to questions about benefits, policies, employee relations, recruitment, learning & development, and performance management. You'll handle Tier 1 inquiries via phone, email, and other channels-escalating complex cases when needed-and maintain accurate records of each interaction.
Key Responsibilities:
Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
Gather medical, financial, occupational, and avocation histories during interview.
Review and edit information collection during the interview for quality assurance purposes.
Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.
Learn the specific requirements stipulated by each client company.
Respond to the needs and request of clients, staff and management in a professional and expedited manner.
Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.
Qualifications:
High School Diploma or equivalent (required); Associate's Degree (preferred).
Bilingual In Spanish is must
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Interested? Apply today!
$17 hourly 1d ago
Temp - PT - Rehab (Days) Harrisonville, MO
Viemed Healthcare Staffing 3.8
Patient access representative job in Harrisonville, MO
Join Our Team as a Temp - PT - Rehab (Days) in Harrisonville, MO! Are you a dedicated Physical Therapist passionate about improving patient outcomes and eager to make a meaningful difference? We are seeking a skilled and motivated Temp - PT - Rehab professional to join our dynamic healthcare team. This role offers an excellent opportunity to utilize your expertise in a supportive environment while providing top-quality rehabilitative care to diverse patients.
What You'll Do:
Screen, evaluate, and rehabilitate patients with physical functioning disorders and/or wound care needs, developing individualized care plans that adhere to all regulatory and clinical standards.
Use standardized assessments and evidence-based practices to guide your clinical interventions.
Administer a variety of procedures, including manual techniques, ambulation, therapeutic exercises, modalities, wound care, and the use of supportive and assistive devices.
Monitor patient progress, adjusting treatments as necessary and documenting outcomes accurately in accordance with regulatory requirements.
Evaluate treatment effectiveness, modifying services and making referrals to optimize patient recovery.
Provide consultation and counseling to patients, families, caregivers, and other healthcare providers regarding treatment plans and progress.
Communicate effectively with supervisors and team members about patient progress, barriers, and treatment modifications.
Prepare comprehensive discharge summaries and maintain detailed documentation within our electronic health record system.
Record treatment times precisely, participate in meetings (patient care, utilization review, rehabilitation) and contribute to ongoing training and education sessions.
Obtain necessary DME or supplies compliant with clinical standards.
Supervise and support physical therapist assistants, rehabilitation aides, and students, ensuring high-quality care delivery.
Uphold the highest standards of practice according to APTA guidelines, state laws, and ethical codes.
Required Skills:
Valid Physical Therapy licensure or eligibility in Missouri.
Proven experience in rehabilitation, wound care, and patient assessment.
Strong knowledge of clinical procedures, documentation, and regulatory standards.
Excellent communication, teamwork, and interpersonal skills.
Ability to evaluate patient progress and adapt treatment plans accordingly.
Nice to Have Skills:
Experience with electronic medical records (EMR) systems.
Additional certifications such as Lymphedema or Pelvic Floor therapy.
Familiarity with DME procurement and use.
Preferred Education and Experience:
Bachelor's or Master's degree in Physical Therapy from an accredited program.
Minimum of 2 years of clinical experience in a rehabilitation setting.
Other Requirements:
Must be able to work 8-hour daytime shifts, Monday through Friday.
Availability to start on 01/05/2026.
Willingness to obtain and maintain necessary licenses and certifications.
This is an exceptional opportunity for qualified therapists to advance their career while enjoying competitive compensation of $56.95 per hour, comprehensive benefits, weekly pay via direct deposit, and a supportive team dedicated to your success. Take the next step in your professional journey-apply now and become a vital part of our healthcare community!
VHS is an Equal Opportunity Employer (“EEO”)/Protected Veterans/Individuals with Disabilities/E-Verify Employer and welcomes all to apply #LiveYourLife
$57 hourly 46d ago
Patient Representative
Samuel U Rodgers Health Center 4.3
Patient access representative job in Kansas City, MO
The PatientRepresentative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The PatientRepresentative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes.
Performs various clerical duties in registration and practices.
Schedules visits, tests and procedures as directed.
Coordinate communication between patients, family members, medical staff, and administrative staff.
Maintain knowledge of community services and resources available to patients.
Investigate and direct patients inquiries or complaints to appropriate medical staff members.
Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC.
Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC.
Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns.
Assess and monitors patients' and their families understanding of information conveyed.
Provides interpreting assistance for scheduling follow up visits.
Our robust benefits package includes:
403(b)
403(b) matching
Dental insurance
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Health insurance
Life insurance
Paid Time Off (PTO)
Vision insurance
Qualifications
Education
High School diploma or equivalent.
Experience
Demonstrated “skilled” business office experience.
Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility.
Demonstrated success in managing difficult customer situations.
Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.
$28k-33k yearly est. 16d ago
Care Guide Advocate/Patient Registration Representative
Spira Care
Patient access representative job in Kansas City, KS
Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
Annual incentive bonus plan based on company achievement of goals
Time away from work including paid holidays, paid time off and volunteer time off
Professional development courses, mentorship opportunities, and tuition reimbursement program
Paid parental leave and adoption leave with adoption financial assistance
Employee discount program
Summary: Spira Care was designed with our patients at the center of their Care Teams. This collaborative, patient-centered approach to primary care offers patients a one-of-a-kind healthcare experience and offers healthcare professionals an opportunity to really see the impact they can make in their patients' lives.
Our Care Teams are made up of professionals with diverse backgrounds, experiences, and focus areas who are curious, empathetic, and collaborative. Spira Care is looking to welcome people on our team who are excited about innovating in primary care and are passionate about helping people achieve their health goals.
The Care Guide Advocate is an integral role within the Care Team who will fulfill key patient-experience responsibilities by managing patient interactions at Spira Care from the moment they walk in the door and assist patients with navigating through the complexities of insurance benefits and healthcare to make the experience simple, personal and transparent. They will effectively leverage a myriad of skill sets to provide the patient a seamless healthcare experience, blending administrative, educational and customer service functions.Job Description:
Provide a high degree of customer service and professionalism when interacting with patients in person, by phone or email; ability to emphasize with patients and diffuse difficult situations professionally and in a caring manner.
Checks patients in and out for appointments/services; ensures follow-up appointments are scheduled at the appropriate interval. Works through assigned EMR inboxes.
Assists patients with completion of paperwork upon registration. Notifies the appropriate staff member and assists the patient in being seen in a timely manner.
Manages projects, competing priorities and deadlines to ensure project timelines are met and patients receive information in a timely manner.
Assist Care Guide RN with care coordination including pre-visit planning, clinical pathway adherence, care gap identification and management, ER/inpatient discharges, transitions of care in conjunction with clinical team collaboration.
Ensures accurate and complete information within electronic medical records system; assists with uploading medical records or forms to patient's chart in an accurate, timely and compliant manner.
Protect/observe patient privacy and confidentiality, per external regulatory requirements (HIPAA) and internal policy and procedure.
Ensure front desk and lobby area remain neat and organized; responsible for restocking supplies, disinfecting furniture/toys, and resetting conference room.
Maintains confidentiality of all regulated information in compliance with state and federal laws; Reads, understands and follows medical policy and all corporate, divisional and departmental policies and procedures. Including but not limited to: Protected Health Information (PHI), Personal Identifiable Identification (PII). Meets individual quality performance standards and annual targets for program performance as mutually agreed to by management team to maximize program value. Ensures compliance with applicable URAC and NCQA accreditation guidelines and state and federal regulations.
May be required to travel between Care Centers.
Minimum Qualifications
High School diploma.
2-3 years in customer service.
Strong computer skills and experience with Electronic Medical Record systems. Intermediate knowledge of Microsoft Windows applications.
Exceptionable verbal communication skills.
Ability to work effectively in a fast-paced environment with competing priorities.
Ability to effectively present information and respond to questions from groups of managers, members, external resources, and our patients.
Ability to define problems, collect data, establish facts, and draw valid conclusions and action plans.
Ability to work with a variety of member tools/applications used to access and document health and basic insurance information and support member interactions thru various communication channels (phone, chat, email, etc.).
Spira Care has specific vaccination requirements as a condition of employment. You must be able to comply with this condition of employment with or without reasonable accommodation based on a sincerely held religious belief or a disability.
Preferred Qualifications
Experience in healthcare or medical office.
Experience with Athena Health EHR.
Spira Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
$30k-38k yearly est. Auto-Apply 20d ago
Patient Access Specialist
Assistrx 4.2
Patient access representative job in Overland Park, KS
Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need.
A Day in the Life as a PatientAccess Specialist:
This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The PatientAccess Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.
Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality
Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers
Verify patient specific benefits and document specifics including coverage, cost share and access/provider options
Identify any coverage restrictions and details on how to expedite patientaccess
Document and initiate prior authorization process and claims appeals
Report any reimbursement trends or delays in coverage to management
Act as a liaison for field representatives, health care providers and patients
About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives.
Why Choose AssistRx:
Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patientaccess to essential medications.
Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.
Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible.
Tell your friends about us! If hired, receive a $750 referral bonus!
Requirements
Qualifications to be a PatientAccess Specialist:
In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage
2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage
2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements
Excellent verbal communication skills and grammar
Salesforce system experience preferred
Benefits
Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy!
Medical, dental, vision, life, & short-term disability insurance
Teledoc services for those enrolled in medical insurance
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Legal insurance
Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!
#TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
$32k-38k yearly est. 27d ago
Patient Advocate
Allways Community Health Center 4.3
Patient access representative job in Leavenworth, KS
This Patient Advocate is responsible for maintaining the scheduling of patients, obtaining correct patient income and insurance information, answering phones, and interacting in a positive manner with all clients. The Patient Advocate works in a fast-paced environment and must be able to multitask and accommodate frequent interruptions. A warm, friendly and engaging personality is a must, and interacting in a positive manner with all clients. The Patient Advocate is, in essence, responsible for the efficient and effective functioning of the clinic from the standpoint of patient flow.
Requirements
Essential Functions:
Greet Patients.
Schedule appointments.
Call appointment reminders to patients.
Assure patient paperwork is complete.
Answer telephone.
Ability to work well with the public.
Pays attention to detail.
On site during clinic hours.
Communicates effectively.
Specific Responsibilities:
Represent the clinic to the community in a consistently positive and effective manner.
Greet public in a positive, polite manner.
Maintain a neat work and reception area.
Assist patients in completion of paperwork as needed.
Gathers pertinent information including, but not limited to, patient demographics, information regarding income, insurance and residency and medical history.
Updates patient information as needed.
Answers telephone and handles calls in a friendly, professional manner.
Records messages accurately for personnel not available.
Conducts patient satisfaction surveys.
Maintains open communications with clinic staff.
Able to utilize electronic health record software correctly.
Schedules patients in an appropriate manner.
Gathers proof of income and assigns sliding fee scale appropriately.
Physical Demands:
Physical Abilities
Stand Occasionally
Walk Occasionally
Sit Constant
Handling/Fingering Frequently
Reach Outward Frequently
Reach above Shoulder Frequently
Climb Not Applicable
Crawl Not Applicable
Bend Occasionally
Push Pull:
12 lbs or less Occasionally
13-25 lbs Occasionally
26-40 lbs Occasionally
41-100 lbs Occasionally
Lift Carry:
10 lbs or less Occasionally
11-20 lbs Occasionally
21-50 lbs Occasionally
51-100 lbs Occasionally
Over 100 lbs Occasionally
$32k-38k yearly est. 24d ago
Patient Registration Representative
Ku Medwest Ambulatory Surgery
Patient access representative job in Overland Park, KS
Indian Creek Ambulatory Surgery Center is a state-of-the-art ASC jointly owned by the University of Kansas Health System and physician investors. Indian Creek ASC has 7 operating rooms and 6 procedure rooms and provides patients with services in Orthopedics, General Surgery, ENT, GI and Pain. ICC ASC is a fast-paced, high volume outpatient surgery center that provides exceptional care to surgical patients.
Indian Creek ASC is seeking an experienced Registration/Admitting Clerk with a diverse skill-set. The Patient Registration Representative is responsible for the admission of patients to the ASC, which includes verifying the accuracy and completeness of the patient's clinical, demographic and insurance information and entering information correctly into the patient's chart in the electronic medical record. The Patient Registration Representative communicates any delays to patients and their family members and actively communicates to the clinical areas to ensure continuity of care for patients and customer service to physicians. The Patient Registration Representative will cross-train to other Business Office duties as needed. ICC ASC is seeking someone with excellent customer service skills as the Registration Clerk is the first person our patients encounter in our facility. This role also requires a candidate who is flexible and easily adapts to a fast-paced, rapidly changing environment. Competing demands require someone who is able to appropriately prioritize tasks, and demonstrate attention to detail.
Required experience/skills/education
High school diploma or GED required; college or technical school preferred
Minimum of 2 years front desk/registration experience in a healthcare setting required; experience with EPIC or another electronic medical record software is preferred
Minimum of 2 years experience in one or more of the focused areas of A/R, A/P, insurance verification, payment posting, medical record management, or scheduling preferred
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person
$30k-38k yearly est. 60d+ ago
Patient Services Coordinator - Vital Tears
Saving-Sight 3.5
Patient access representative job in Kansas City, MO
Job Description
Hybrid Schedule: Monday-Friday, 10:30 AM -7:00 PM
This mission centered position aids in providing services and/or distributing products to patients nationwide while maintaining accurate and complete data on partners and patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the day-to-day operations of the Patient Services department, including tracking shipments, following up with our mobile partners, reviewing in default accounts, navigating issues within orders, and communicating with physicians and other external customers.
Strong understanding of the Vital Tears process to effectively navigate the specialist role.
Manage multiple databases to ensure accurate and complete records of partner accounts, and patient information in all systems.
Follow up with patients, physicians, blood collection facilities to meet patients' needs and satisfaction.
Collect patient payments and execute other accounting functions related to the order, including following up on default payments.
Share high volume of inbound and outbound calls with the Patient Services team.
Effective problem-solving skills to solve patient concerns and order issues, i.e. shipping issues, blood issues etc.
Effective critical thinking skills; analyzing issues objectively, considering various perspectives, identifying root causes, and proposing effective solutions.
Display a professional demeanor towards all patients and agencies (including but not limited to physicians, schedulers, technicians, phlebotomists, patients, other Vital Tears partners) while maintaining and strengthening relationships with all external and internal partners.
Ability to de-escalate situations involving dissatisfied patients or physicians, offering assistance and support.
Work in conjunction with the Business Development team to ensure both prospective and current patient relationships are being maintained and developed.
Demonstrate teamwork and collaboration in internal and external communications.
Be self-motivated to monitor your own work, ensuring a high level of quality, efficiency, and standards achieved.
Work closely with other internal departments on tasks, projects, initiatives related to Vital Tears. (Quality Assurance, Finance, Lab, other)
Generate and manage various reports including but not limited to commission reports, mobile partner reports, and accounting reports.
Document accurate and current accounts, interactions, and events in the customer relations management tool.
QUALIFICATIONS and EXPERIENCE:
A minimum of one (2) year customer service and/or call center experience required.
Previous experience with Vital Tears preferred.
A basic knowledge of ophthalmology (various specialties, anatomy of the eye) a plus.
Ability to think strategically and plan work around attaining goals and objectives.
Strong interpersonal, verbal, written and phone communication skills required.
Intermediate knowledge and ability to use computers and related technology efficiently. Ability to use multiple screens and navigate multiple systems.
Active listening skills - be able to build rapport with patients.
Great organizational skills.
Strong problem-solving abilities and attention to detail.
Ability to manage and handle stress while showing good judgment.
Ability to work independently, with limited direction, and in a team environment.
Ability to work with distraction and to multi-task with frequent interruptions.
Intermediate knowledge of Microsoft operating systems, Microsoft Office, general database, and web-based applications.
Must have reliable transportation.
Availability to work rotating weekends and nights as necessary.
PHYSICAL REQUIREMENTS:
Frequent periods of intense concentration, attention to detail and accuracy.
Ability to handle mental and physical strain involved in use of printed materials, prolonged use of computer screens and extensive phone usage.
Moderate manual dexterity for basic keyboarding.
Long periods of sitting and/or standing may be required.
Ability to lift and move 20 pounds is required.
ENVIRONMENTAL DEMANDS
Normal office environment.
NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned.
Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution.
Job Posted by ApplicantPro
$28k-34k yearly est. 25d ago
Hospital Based Patient Advocate
Elevate Patient Financial Solution
Patient access representative job in North Kansas City, MO
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in {North Kansas City MO}, with a Monday-Friday schedule from 8am - 4:30pm.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
* Provide exceptional customer service skills at all times.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Conduct in-person community visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
$29k-36k yearly est. 45d ago
Patient Access Representative (10:00A-6:30P)
Truman Medical Centers 4.6
Patient access representative job in Kansas City, MO
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into my WORKDAY to search for positions and apply. PatientAccessRepresentative (10:00A-6:30P)
101 Truman Medical Center
Job Location
University Health Truman Medical Center
Kansas City, Missouri
Department
PatientAccess UHTMC
Position Type
Full time
Work Schedule
10:00AM - 6:30PM
Hours Per Week
36
Job Description
PatientAccessRepresentative (PAR) I
Your First Step into Healthcare - Let's Make a Difference Together!
Are you ready to jumpstart your healthcare career and make a real impact in the lives of patients? As a PatientAccessRepresentative (PAR) I, you'll be the friendly face and helpful guide that patients and families turn to when they need assistance. Whether you're checking them in at the Emergency Department or helping them navigate the registration process, you'll be providing an essential service with a smile. This is your chance to be part of a team that truly values customer service and patient care. Let's get started on an exciting healthcare journey!
What You'll Be Doing:
* Welcome Patients Like a Pro: Whether they're coming in for a routine procedure or an emergency, you'll make sure their registration process goes smoothly and stress-free.
* Provide Stellar Customer Service: You'll be the first point of contact for patients and families, making them feel comfortable and well-informed throughout their visit.
* Support Patient Flow: Work hand-in-hand with other departments to ensure seamless registration and smooth transitions for both inpatient and outpatient procedures.
* Be a Problem-Solving Rockstar: From verifying patient details to handling complex situations, you'll be the go-to person to tackle any questions and make sure everything runs smoothly.
* Jump Between Areas: From the Emergency Department to Outpatient and Inpatient Registration, no two days are the same, and you'll get a chance to assist across different areas of the hospital.
What We're Looking For:
* High School Diploma or equivalent.
* Customer Service Experience: If you've worked with people before, whether in a retail, hospitality, or healthcare setting, you're halfway there! If you've completed the UH PatientAccess Rep/Patient Scheduler Apprentice Program, even better.
* Top-Notch Communication Skills: You'll be interviewing patients and families and coordinating with staff, so clear and concise communication is key!
* Strong Writing & Keyboarding Skills: You'll need to capture accurate details and process information quickly and efficiently.
* Ability to Learn and Grow: You'll need to complete a PatientAccessRepresentative II competency exam within one year, and be ready to move up when you're ready!
* Problem Solver: From questions about insurance to patient concerns, you'll need to tackle issues head-on with confidence and professionalism.
* Attention to Detail: You'll be handling important patient information, so being thorough and organized is a must.
Nice to Have (But Not Required):
* Two years of patient contact experience - If you've worked directly with patients before, even in an office, you'll feel right at home here.
* Medical Terminology: It's a bonus if you know a bit about medical terms, but we're happy to teach you!
* Experience in Healthcare: If you've worked in a hospital, business, or insurance office, you'll hit the ground running.
Why You'll Love This Role:
* Kickstart Your Healthcare Career: This entry-level position is the perfect opportunity to get your foot in the door and start building your career in healthcare.
* Work with a Fun, Supportive Team: You'll be part of a team that values positivity, collaboration, and providing excellent care for every patient.
* Endless Growth Potential: Ready for more responsibility? After completing the necessary training and exams, you can move up to the PatientAccessRepresentative II role and beyond.
* Every Day is Different: Whether you're registering patients in the Emergency Department or helping them get set up for outpatient procedures, no two days will ever be the same!
* Make a Real Difference: Your work directly impacts the patient experience. You'll be part of an essential team that helps people get the care they need!
If you're excited to help patients feel at ease, navigate the registration process, and be part of a healthcare team that makes a difference, we want YOU on our team. Apply today to join us as a PatientAccessRepresentative I and start your career in healthcare!
$29k-33k yearly est. Auto-Apply 6d ago
Patient Access Rep. Clinic Ops Float
Amberwell Health
Patient access representative job in Atchison, KS
The PatientAccessRepresentative Float will travel as needed to any Amberwell Clinic locations. The PatientAccessRepresentative Float conducts professional patient interviews obtaining demographic, financial, and biographical information. The PatientAccessRepresentative Float is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The PatientAccessRepresentative Float is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast-paced work environment are required.
ABOUT AMBERWELL HEALTH:
Amberwell Health is a healthcare system dedicated to improving the health and wellness of the communities we serve, providing compassionate healthcare with clinical excellence. Amberwell locations include several complete care facilities that provide a full spectrum of patient care services including inpatient, surgical, orthopedic, maternal, health at home, emergency care services. In addition, Amberwell clinic locations offer primary care and specialty care services. Amberwell Health supports service lines and locations across the system with a range of support services including radiology, laboratory, cardiopulmonary, rehabilitation therapy, occupational health, infusion, nutrition, pharmacy, administrative services, and many other specialty services.
AMBERWELL CULTURE :
Amazing Amberwell employees are at the heart of a workplace focused on competencies with our cultural values. Excellence in healthcare is expected and our patients deserve nothing less. Our culture competencies range from warm greetings in the hall to providing patients with “wow” experiences in each department. At Amberwell, we go beyond excellence to provide the unexpected. At Amberwell, you will find a professional environment that values consistency, collaboration, and patient-first decision making. Servant leadership is both modeled and mentored, with a focus on regular appreciation. Amberwell employees enjoy many appreciation events and activities to help them know just how important they are to our organization, our patients, and our communities.
To learn more about Amberwell Health, our affiliated organizations, and available career opportunities, visit careers.amberwellhealth.org.
Qualifications
JOB QUALIFICATIONS:
Excellent customer service experience required
Education:
Minimum Required Education: High School diploma or GED
Certifications:
Minimum Required: N/A
Preferred Certifications: N/A
$30k-38k yearly est. 4d ago
Patient Access Acute Representative I Bilingual
IHC Health Services 4.4
Patient access representative job in Saint Joseph, MO
A PatientAccess Registration Specialist I - Bilingual s responsible for providing excellent customer service and facilitating the registration and scheduling process for Spanish-speaking patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality.
Mon-Fri 8:30-17:00 Cancer Center of Colorado
Essential Functions
Scheduling
Facilitates the registration process for Spanish speaking patients.
Greet and assist patients and visitors in a courteous and professional manner.
Obtain and verify patient demographic, financial, and insurance information.
Register and schedule patients for appointments, tests, and procedures.
Collect and process co-pays, deductibles, and balances due at the time of service.
Provide patients with information on financial assistance, payment plans, and charity care.
Explain and obtain signatures on consent forms, policies, and disclosures.
Provide patients with directions, maps, and parking information.
Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
Document and update patient records in the electronic health system.
Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.
Skills
Interpersonal Skills
Customer Service
Insurance Verification
Computer Literacy
Payment Processing
Medical Billing
Medical terminology
Problem Solving
Spanish
Healthcare referrals
Qualifications
Required
Demonstrated experience in a customer service role.
Bilingual certification from a recognized organization such as Alta Language Testing.
Demonstrated proficiency in computer skills including Microsoft Office, internet and email
Demonstrates basic understanding of medical terminology.
Demonstrates understanding of insurance verification process.
Demonstrated ability to work in a fast-paced environment
Preferred:
High School diploma or equivalent..
Experience with Epic.
Demonstrated 2 years experience in a customer service role.
Demonstrated 1 year experience in a healthcare revenue cycle role.
Demonstrated ability to work in a fast-paced environment.
Physical Requirements
Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
Location:
Saint Joseph Hospital
Work City:
Denver
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $27.45
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$29k-33k yearly est. Auto-Apply 19d ago
PEC OPH/Patient Engagement Center Advocate
Eye Care Partners 4.6
Patient access representative job in Leawood, KS
Job Title: Patient Engagement Center Advocate Pay: $ 17.00/HR; No Negotiation is Fully Remote, Paid Remote Training * Please note location and time zone* Must Live in 1 of these 18 States - No exceptions! * Missouri * Florida * Kansas * Kentucky * Pennsylvania
* Virgina
* New Jersey
* Texas
* Minnesota
* Michigan
* Oklahoma
* Alabama
* North Carolina
* Georgia
* Illinois
* Ohio
* Indiana
* Arizona
Job Summary
The Patient Engagement Center Advocate role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met.
Duties and Responsibilities
* • Respond to incoming phone calls for all sites promptly and in an exceptional quality manner.
* • Appropriately schedule patient appointments in our EMR system based on physician preferences.
* • Clearly and concisely document patient requests and pertinent information via EMR so that we can successfully respond to patient needs.
* • Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals.
* • Coordinates work efforts with other team members to achieve an efficient workflow within the office.
* • Maintain strong knowledge of all site protocols and physician schedules/changes to ensure appropriate information is provided to patients.
* • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
* • Performs other duties that may be necessary or in the best interest of the organization.
Education, Licensure & Certification Requirements
* High School or GED
Experience Requirements
* 1+ years related experience in a call center, customer service, medical office or as a receptionist.
* Previous medical office experience preferred; previous optometric or ophthalmic experience strongly preferred.
Knowledge, Skills and Abilities Requirements
* • Ability to multi-task and work multiple computer programs at once
* • Ability to adapt to change based on business needs
* • Professional in appearance and actions
* • Logical and Critical thinking skills
* • Customer-focused with excellent written, listening and verbal communication skills
* • Enjoys learning new technologies and systems
* • Detail oriented, professional attitude, reliable
* • Exhibits a positive attitude and is flexible in accepting work assignments and priorities
* • Meets attendance and tardiness expectations
* • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
* • Interpersonal skills to support customer service, functional, and teammate support need
* Able to communicate effectively in English, both verbally and in writing
* • Ability for basic to intermediate problem solving, including mathematics
* • Intermediate to advanced computer operation
* Proficiency with Microsoft Excel, Word, and Outlook
* • Specialty knowledge of systems relating to job function
* E360/NextGen or applicable EMR system, credentialing eligibility program, phone system.
* • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
Location
For remote team members, maintain the ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. The team member is responsible for providing and maintaining a workspace where interruptions are controlled during work hours. The work area should have minimum noise and distraction and be suitable for guarding confidential Company information
If you need assistance with this application, please contact **************
Please do not contact the office directly - only resumes submitted through this website will be considered.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
$17 hourly Auto-Apply 7d ago
Front Office Coordinator - Full-Time - Shawnee Ks
The Joint Chiropractic 4.4
Patient access representative job in Shawnee, KS
Front Desk Coordinator - Full Time/Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability Monday - Saturday with possible fill in at other locations in the KC area.
Compensation and Benefits
Starting pay: $15 per hour + 5% commission (Average of $19+ per hour)
Medical, Vision, Dental, STD, LTD, Life, with elective options or additional coverage, PTO, and holiday pay.
Opportunities for career growth within The Joint network with a review ever QTR and pay increase accordingly.
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly Auto-Apply 60d+ ago
PRN Patient Representative Front Desk
Diagnostic Imaging Centers P A 4.0
Patient access representative job in Lees Summit, MO
PRN Front Desk PatientRepresentative - Overland Park Clinic
Join Our Team at Diagnostic Imaging Centers, P.A.! Are you a friendly and detail-oriented professional looking to make a difference in patient care? We're seeking a Front Desk Representative to deliver top-tier service at our Overland Park Clinic. If you thrive in a fast-paced, team-oriented environment and want to grow your career in healthcare, we'd love to hear from you!
Schedule:
Variable shifts between 7a-9p Monday through Friday
Saturdays available : 7:00 AM - 12:00 PM
Why Join Us?
We prioritize work-life balance, career growth, and a positive workplace culture.
✅ Financial Security - 401(k) Plan & Profit Sharing
✅ Comfort & Convenience - Paid Lunch Breaks & No On-Call Shifts!
What You'll Do:
Welcome and register patients, collect payments, and verify insurance
Confirm appointments and review daily schedules
Provide cost estimates and assist with patient prep
Escort patients to the MR room and support technologists as needed
What We're Looking For:
Strong communication skills (in-person & phone)
Detail-oriented, independent, and adaptable
Ability to multitask in a fast-paced healthcare setting
Team player with excellent interpersonal skills to ensure patient comfort
Qualifications:
High School Diploma required
Previous healthcare experience preferred
If you're passionate about patient care and want to be part of a supportive, patient-first team, apply today!
Qualifications
HS Diploma
Previous healthcare experience preferred
$27k-31k yearly est. 4d ago
Pre Certification/ Pre Registration Coordinator
Healthcare Support Staffing
Patient access representative job in Westwood, KS
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
There are two shifts avaiable to chose from Monday-Friday - 8:30am-5:00pm or 9:30am-6:00pm
The Pre-Certification Specialist monitors appropriateness and medical necessity, and provides necessary information for authorization and continued visits. This person will confirm pre-certifications that have been obtained or will obtain pre-certifications if needed.
Qualifications
High School Diploma-Required
3 year experience in registration functions or pre-certification or customer service in a health care setting - Required
Basic computer skills-Required
Additional Information
Call Heather Dumet @ 407-636-7030 x 233 and email updated resume to hdumet@healthcaresupport. com!
$36k-51k yearly est. 13h ago
Patient Representative
Samuel U. Rodgers Health Center 4.3
Patient access representative job in Kansas City, MO
The PatientRepresentative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The PatientRepresentative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes.
* Performs various clerical duties in registration and practices.
* Schedules visits, tests and procedures as directed.
* Coordinate communication between patients, family members, medical staff, and administrative staff.
* Maintain knowledge of community services and resources available to patients.
* Investigate and direct patients inquiries or complaints to appropriate medical staff members.
* Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC.
* Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC.
* Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns.
* Assess and monitors patients' and their families understanding of information conveyed.
* Provides interpreting assistance for scheduling follow up visits.
Our robust benefits package includes:
* 403(b)
* 403(b) matching
* Dental insurance
* Employee Assistance Program
* Flexible Spending Account
* Health Savings Account
* Health insurance
* Life insurance
* Paid Time Off (PTO)
* Vision insurance
$28k-33k yearly est. 19d ago
Patient Access Specialist
Assistrx 4.2
Patient access representative job in Overland Park, KS
Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need.
A Day in the Life as a PatientAccess Specialist:
This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The PatientAccess Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.
Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality
Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers
Verify patient specific benefits and document specifics including coverage, cost share and access/provider options
Identify any coverage restrictions and details on how to expedite patientaccess
Document and initiate prior authorization process and claims appeals
Report any reimbursement trends or delays in coverage to management
Act as a liaison for field representatives, health care providers and patients
About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives.
Why Choose AssistRx:
Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patientaccess to essential medications.
Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.
Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible.
Tell your friends about us! If hired, receive a $750 referral bonus!
Requirements
Qualifications to be a PatientAccess Specialist:
In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage
2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage
2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements
Excellent verbal communication skills and grammar
Salesforce system experience preferred
Benefits
Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy!
Medical, dental, vision, life, & short-term disability insurance
Teledoc services for those enrolled in medical insurance
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Legal insurance
Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!
#TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
$32k-38k yearly est. Auto-Apply 56d ago
Pre Certification/ Pre Registration Coordinator
Healthcare Support Staffing
Patient access representative job in Westwood, KS
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
There are two shifts avaiable to chose from Monday-Friday - 8:30am-5:00pm or 9:30am-6:00pm
The Pre-Certification Specialist monitors appropriateness and medical necessity, and provides necessary information for authorization and continued visits. This person will confirm pre-certifications that have been obtained or will obtain pre-certifications if needed.
Qualifications
High School Diploma-Required
3 year experience in registration functions or pre-certification or customer service in a health care setting - Required
Basic computer skills-Required
Additional Information
Call Heather Dumet @ 407-636-7030 x 233 and email updated resume to hdumet@healthcaresupport. com!
$36k-51k yearly est. 60d+ ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Kansas City, KS?
The average patient access representative in Kansas City, KS earns between $27,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Kansas City, KS
$33,000
What are the biggest employers of Patient Access Representatives in Kansas City, KS?
The biggest employers of Patient Access Representatives in Kansas City, KS are: