Patient access representative jobs in Kentucky - 902 jobs

Hours: Monday-Friday, 8:00am - 4:30pm Pay Range: $20 -$21 hourly The goal of the Senior Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs. Essential Duties and Responsibilities: * Screen patients for eligibility of State and Federal programs * Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance * Initiate the application process when possible * Advise patients of the appropriate assistance program(s) to best suit their individual needs * Provide detailed instructions to patients regarding securing all available program benefits * Advise patients of program time limitations and ensure that all deadlines are met * Complete all necessary steps in locating patients and involving the outside field staff when necessary * Obtain all necessary information from patients upon the initial contact when possible * Record thorough and accurate documentation on patient accounts in the CUBS system * All documentation in the CUBS system should be clear and concise * Maintain a positive relationship with patients throughout the entire application process * Assess the status and progress of applications * Contact government agencies when necessary * Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained. * Other duties as assigned or required by client contract * Maintain good working relationships with State and Federal agencies * Resolve accounts in a timely manner * Meet daily productivity goals and objectives as assigned by management * Maintain confidentiality of account information at all times * Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct * Maintain awareness of and actively participate in the Corporate Compliance Program * Maintain a neat and orderly workstation * Assist with other projects as assigned by management Educational/Vocational/Previous Experience Recommendations: * High school diploma or equivalent is required * Prefer previous customer service/call center experience * Prefer 1-3 years experience with medical coding, medical billing, eligibility (hospital or government, or other pertinent medical experience * Proficient PC knowledge and the ability to type 30-40 wpm * Ability to effectively work and communicate with coworkers, patients, and outside agencies * Ability to present oneself in a courteous and professional manner at all times * Ability to stay on task with little or no management supervision * Demonstrate initiative and creativity in fulfilling job responsibilities * Excellent organization skills * Ability to prioritize multiple tasks in a busy work environment * Reliability of task completion and follow-up Working Conditions: * Must be able to sit for extended periods of time. * For Remote Work from Home - must have a quiet, private area to perform work Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Back Customer Service Representative - John Rowan #41-8673 Bardstown, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be John Rowan, Bardstown KY. Market Louisville Work Hours per Week 37.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Bardstown, Kentucky, United States

Patient Connection Specialist (Bilingual- Spanish, English) Reports to: Program Director (Faith Community Health Network) Classification: Full-time, Location: Newport, Kentucky Position Summary The Patient Connection Specialist will serve as the welcoming face and voice of the Faith Community Health Network, ensuring that all patientsespecially those whose primary language is Spanishreceive compassionate, accessible care. This role combines patient intake, scheduling, translation, and community outreach to ensure that language and cultural barriers never stand in the way of dignity in healthcare. Qualifications Required: Fluent in Spanish and English Strong cultural competence and commitment to equitable, compassionate care Excellent communication and organizational skills Strong computer skills Preferred: Experience in healthcare, community outreach, social services or customer service Proficiency in EMR systems and general office technology Experience/training in medical translation Core Competencies Collaborative, supportive approach Organized and adaptable in a dynamic clinical environment Mission-driven and service-oriented Strong problem-solving skills Key Responsibilities Greet and register patients, assist with forms, and verify eligibility. Provide Spanish-English translation for clinical visits, administrative tasks, and pharmacy communication. Maintain accurate and confidential patient records in the EMR system. Schedule patient appointments, send reminders, and manage follow-up communication. Conduct outreach to Spanish-speaking patients for missed appointments, labs, and medication follow-up. Conduct social determinant of health screenings with patients and direct to appropriate resources. Assist with community events and health outreach initiatives. Support volunteer coordination and provide cultural insights to enhance patient care. Physical and Work Requirements Ability to stand, walk, and assist patients for extended periods. Must maintain confidentiality and uphold ethical and professional standards. Schedule & Compensation Overview Schedule: Full-time, MondayThursday, 9:00 AM4:30 PM (with possible Friday expansion) Salary Range: $40,000 to $55,000 annually (based on experience) Benefits: Health, Life, Disability, Retirement, and PTO (3 weeks in Year 1, increasing with tenure) Projected Hire Date: EarlyMid February 2026 Clinic Opening: Late March 2026 (Newport Free Clinic) Faith Statement Faith Community Health Clinic seeks to reflect Christs compassion through healthcare that honors the dignity and worth of every individual. While no specific faith affiliation is required, the Clinical Nurse Manager should be comfortable working in an environment that integrates faith-based values into healthcare delivery.

The Patient Access Specialist functions in a patient communication role, located in a call center setting. Facilitates patient access to care through registration, scheduling, and recording of patient communications. Must be committed to excellent communication and delivering an exceptional patient experience. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; excellent communication/phone skills; computer/typing skills; medical office experience preferred, knowledge of medical terminology, ability to maintain composure in a fast paced work environment PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech, visual acuity; ability to hear. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

Dealership:L0629 Southeast Finance Center Title and Registration Specialist Employment Type: Full-time 8:00-5:00 Drive Your Career Forward with Lithia & Driveway Freedom Chrysler Jeep Dodge is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets. Our success is fueled by four core values: Earning Customers for Life Improving Constantly Taking Personal Ownership Having Fun Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. We'd love to have you join us on our journey. What You'll Do: Review and analyze inbound and outbound vehicle title and registration documents for accuracy, and submit them to the appropriate government agencies. Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively. Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork. Work directly with government personnel when needed to resolve registration or title discrepancies. Follow up with internal LAD personnel to correct issues identified during the purchase or sale process. Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency. Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner. Perform additional tasks and responsibilities as needed to support the title and registration function. What You'll Bring: Strong attention to detail - essential for reviewing and processing title and registration documents accurately. Excellent communication skills - for interacting with customers, internal teams, and government personnel. Time management - to meet deadlines and performance standards. Active listening - to understand and resolve customer and administrative issues effectively. Critical thinking - for diagnosing and resolving both routine and complex title/registration problems. Ability to work independently - especially important in a role that requires self-motivation and accountability. Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred. Notary helpful but not required. We Offer Best-in-Class Industry Benefits: The full salary range for this position is $35,000-55,000 annually. The anticipated starting pay for this role is $20-25, based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.Medical, Dental, and Vision Plans starting after 30 days Medical, Dental, and Vision Plans starting after 30 days Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Qualifications: High School graduate or equivalent required 18 years or older We are a drug-free workplace If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Baptist Health is looking for a Patient Access Coordinator to join our team in Lexington, KY. This is a Patient Access Coordinator Resourcing Requisition and could be for any shift. Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility. Requirements High school diploma or equivalent Must type 40-45 wpm Registration Experience Preferred Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Job DescriptionBluegrass Orthopaedics is hiring a full time Patient Experience Representative for our Registration department in Lexington, Ky. As a Patient Experience Representative for Bluegrass Orthopaedics, you will be responsible for coordinating daily activities of our facility to ensure smooth operations. As a Patient Experience Representative your job duties will also include a variety of secretarial business aspects of patient care include collecting their ID (drivers license) and insurance cards, scan cards into the patient chart, verify insurance eligibility, collect copay and balances, assist patient in reviewing their demographic information/signing of consent forms/and medical history review. The Patient Experience Representative will also complete a clinic review for the clinics that will occur the next day to assure everything is taken care of prior to the start of the next day. The Patient Experience Representative will report to the Registration Supervisor and the Business Services Director. Bluegrass Orthopaedics has been serving Central and Southeastern Kentucky for over 25 years. We offer a variety of services for all areas of sports medicine, total joint care, industrial medicine and foot, ankle and hand care. We pride ourselves in treating athletes of all ages - from the youth sports athlete, to the weekend warrior, the industrial athlete, to the senior athlete Job Requirements: Responsible for greeting clients upon arrival and check clients in Responsible for verifying and updating demographic, insurance and other necessary information in the computer record Strong computer literacy, typing ability and knowledge of medical terminology Strong customer service skills Skill in communicating effectively with physicians and clients Electronic medical record experience preferred At Bluegrass Orthopaedics, we know that our employees are our best assets when it comes to providing exceptional orthopedic care to our patients. It's the reason we are dedicated to hiring the most qualified staff to uphold our standards of care. If you are interested in a career as a Patient Experience Representative at Bluegrass Orthopaedics, apply today!

Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,

Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 0 💙 Why You'll Love Working with St. Elizabeth Healthcare At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do. 🌟 Benefits That Support You We invest in you - personally and professionally. Enjoy: - Competitive pay and comprehensive health coverage within the first 30 days. - Generous paid time off and flexible work schedules - Retirement savings with employer match - Tuition reimbursement and professional development opportunities - Wellness, mental health, and recognition programs - Career advancement through mentorship and internal mobility Job Summary: Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background. Job Description: Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment. Verifies the patient's insurance through the on-line eligibility system and determines which payer to enter in the account to minimize denials. For outpatient exams, completes an estimate of charges to determine patient's liability. For all other patients, determines financial liability from the insurance response and collects any amount due from the patient. Scans all requirement documents and obtains all appropriate signatures from patients. Completes all forms required by governmental or commercial payers. Following the AIDET principles, greets and assists patients, interacts with visitors, physician's office staff, physicians, and other employees of the organization according to goals of the department while maintaining appropriate (need to know) patient confidentiality. Provides wheelchair assistance to patients/visitors and transports as needed. Cross-trains to other Registration areas to ensure efficient knowledgeable coverage as needed. Relocates to other locations as needed per patient volumes. Takes responsibility for maintaining knowledge level after training by keeping current on procedures pertaining to each area. Responsible for reading posted notices, memos, and emails. Attends department meetings/huddles. Consistently adheres to all department policies and procedures. Including uniform requirements. Responsible for completing annual hospital and department educational requirements. Perform other related duties incidental to the work described herein. Education, Credentials, Licenses: High School Graduate or Equivalent Specialized Knowledge: Proven track record of excellent customer service skills. Must be able to navigate through computer systems (Microsoft Office, registration systems, EPIC) Good typing skills / data entry skills Good interpersonal skills (work with the public) Excellent communication skills (both written and verbal) Maintain patient confidentiality Kind and Length of Experience: Previous clerical or customer service experience FLSA Status: Non-Exempt Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

Our Company Adoration Home Health and Hospice Supports agency leadership and patient care staff with administrative and scheduling functions. Responsibilities Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order Qualifications High school graduate or GED Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred Sound knowledge of the framework, organization, and function of home care including eligibility requirements Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively Ability to work independently and in a team environment Excellent, oral, written, and interpersonal communication skills Professional appearance and demeanor About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information LUNA

Hours: Tuesday-Saturday 8am - 4:30pm Pay Range: Up to $20 hourly, D.O.E Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Back Customer Service Representative - Franklin Square #42-8700 Frankfort, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Franklin Square Branch, Frankfort KY. Market Lexington Work Hours per Week 37.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Frankfort, Kentucky, United States

BHMG Urgent Care Paducah PRN PAC The Patient Access Coordinator makes patient appointments and reminder calls. Greets and registers all patients. Verifies demographic and insurance coverage information and enters into appropriate system/patient record. Collects co-pays and other payments and prepares daily deposit & reconciliation report. Receives and accurately relays all phone messages to and from providers then logs them appropriately. Also provides clerical/secretarial support to the office as needed by typing correspondence and reports, sorting and delivering mail, processing incoming and outgoing faxes and ordering and maintaining supplies. Minimum Education, Experience, Training, and Licensures Required: High school diploma or equivalent Computer skills required. Medical terminology skills preferred Prior medical office experience preferred. Front Office Coordinator, Medical Receptionist, Admin Assistant, Medical Office Assistant Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

The Registrar registers all patients in accordance with the Registration policy and procedure manual; maintains a positive relationship with patients, family members, other visitors and fellow employees; performs cashiering transactions in the collection of accounts, auditing charges, issuing receipts and maintaining a balanced cash drawer; local travel may be required resulting in these functions being performed at local Clinic offices; communicates Clinic policies and procedures regarding billing and payment information to patients. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; two years experience in the health care field with specific responsibilities in insurance filing, bill processing and other business functions; excellent communication and interpersonal skills; demonstrated tact and diplomacy when dealing with patients under stressful conditions; mathematical skills. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; visual and auditory acuity; manual dexterity and motor coordination. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,

Job DescriptionBluegrass Orthopaedics is hiring a full time Patient Experience Representative for our Registration department in Morehead, Ky. As a Patient Experience Representative for Bluegrass Orthopaedics, you will be responsible for coordinating daily activities of our facility to ensure smooth operations. As a Patient Experience Representative your job duties will also include a variety of secretarial business aspects of patient care include collecting their ID (drivers license) and insurance cards, scan cards into the patient chart, verify insurance eligibility, collect copay and balances, assist patient in reviewing their demographic information/signing of consent forms/and medical history review. The Patient Experience Representative will also complete a clinic review for the clinics that will occur the next day to assure everything is taken care of prior to the start of the next day. The Patient Experience Representative will report to the Registration Supervisor and the Business Services Director. Bluegrass Orthopaedics has been serving Central and Southeastern Kentucky for over 25 years. We offer a variety of services for all areas of sports medicine, total joint care, industrial medicine and foot, ankle and hand care. We pride ourselves in treating athletes of all ages - from the youth sports athlete, to the weekend warrior, the industrial athlete, to the senior athlete Job Requirements: Responsible for greeting clients upon arrival and check clients in Responsible for verifying and updating demographic, insurance and other necessary information in the computer record Strong computer literacy, typing ability and knowledge of medical terminology Strong customer service skills Skill in communicating effectively with physicians and clients Electronic medical record experience preferred At Bluegrass Orthopaedics, we know that our employees are our best assets when it comes to providing exceptional orthopedic care to our patients. It's the reason we are dedicated to hiring the most qualified staff to uphold our standards of care. If you are interested in a career as a Patient Experience Representative at Bluegrass Orthopaedics, apply today!

Hours: Monday-Friday 11am - 7:30 pm EST The goal of the Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs. Essential Duties and Responsibilities: Screen patients for eligibility of State and Federal programs Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance Initiate the application process when possible Advise patients of the appropriate assistance program(s) to best suit their individual needs Provide detailed instructions to patients regarding securing all available program benefits Advise patients of program time limitations and ensure that all deadlines are met Complete all necessary steps in locating patients and involving the outside field staff when necessary Obtain all necessary information from patients upon the initial contact when possible Record thorough and accurate documentation on patient accounts in the CUBS system All documentation in the CUBS system should be clear and concise Maintain a positive relationship with patients throughout the entire application process Assess the status and progress of applications Contact government agencies when necessary Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a programand billing information is obtained Other duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain good working relationships with State and Federal agencies Resolve accounts in a timely manner Meet daily productivity goals and objectives as assigned by management Maintain confidentiality of account information at all times Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct Maintain awareness of and actively participate in the Corporate Compliance Program Maintain a neat and orderly workstation Assist with other projects as assigned by management Educational/Vocational/Previous Experience Recommendations: High school diploma or equivalent is required Prefer previous customer service/call center experience Prefer previous experience with medical coding or billing Proficient PC knowledge and the ability to type 30-40 wpm Ability to effectively work and communicate with coworkers, patients, and outside agencies Ability to present oneself in a courteous and professional manner at all times Ability to stay on task with little or no management supervision Demonstrate initiative and creativity in fulfilling job responsibilities Excellent organization skills Ability to prioritize multiple tasks in a busy work environment Reliability of task completion and follow-up Working Conditions: Must be able to sit for extended periods of time For Remote Work from Home - must have a quiet, private area to perform work Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Back Customer Service Representative - Versailles Main #42-8636 Versailles, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Versailles Main Office. Market Lexington Work Hours per Week 37.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues.. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Versailles, Kentucky, United States

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role. Minimum Requirements: High school diploma or equivalent required. Computer skills required. Clerical experience in the medical office setting preferred. Other education preferred. Benefits Include: Health, Vision, and Dental Insurance Retirement with Company Match Generous Paid Time Off (Including Maternity/Paternity Leave) Short/Long Term Disability and Life Insurance Tuition Reimbursement Office Administration, Reception, Clerical, Administrative Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.