Technical Customer Service Representative
Patient access representative job in Creekside, KY
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES, KY 41727 Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.
What We're Looking For:
Ability to multitask in and navigate between screens efficiently while assisting customers
Comfortable in a fast-paced environment
Must be 18+ years of age
High sc hool diploma (or GED equivalent)
Must pass a criminal background
Key Skills & Responsibilities:
Handle inbound customer service calls
Drive customer satisfaction through voice, chat and email communication
Navigate multiple systems and tools
Recommend product solutions for unique customer needs
Why You Should Join Us:
Pay: $17/hour base rate + growth opportunities up to $19/hour
100% paid training
Dedicated time to skill development
Benefits including medical, dental, life, and vision insurance
Employee Assistance Program (EAP)
401k retirement plan with company match
Employee discounts
Referral bonuses
Internal Mobility (84% of our managers are promoted within)
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Customer Service Representative
Patient access representative job in Louisville, KY
Job Title:- Customer Service Representative
(May go Longer)
Work Hours:- Second Shift (02:00 PM to 10:00 PM)
Job Description:-
Receives processes and verifies the accuracy of orders from customers and customer purchase orders.
Initiates required action for response to customer service requests for order changes including the maintenance of order information files and communicate changes to the appropriate personnel.
Receives inquiries from and/or contact the company's customers to resolve a variety of order related issues.
Loads and maintains bills of material (BOM's) for the plant.
Maintains and updates routing instructions per customer.
Operates a computer workstation to obtain and extract order information and provides Customer Service management with the data for inclusion in reports.
Performs assigned system maintenance to various electronic order files.
Makes required changes/updates in SAP system per production requirements, BOM's, relief files, etc.
Develops and recommends changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Customer Service Department.
Prepares, generates and distributes daily reports and order acknowledgments to appropriate personnel.
Prepares invoices and tests certificates for shipments of finished goods and customer samples.
Assists in APQP process with Quality Department.
Provides back-up support to other group members (i.e. Supervisor, Inventory Specialist) in the performance of job duties as necessary.
Performs other duties as required.
Skills Required
High school diploma or GED.
2+ years of previous customer service experience in an automotive manufacturing environment preferred.
Must demonstrate good oral and written communication skills.
Detail oriented and ability to work in a team environment.
Must be able to communicate with Production to meet customer demands Strong communication skills Excellent computer skills (MS Office products).
Must have the ability to work overtime and weekends as required.
Ability to work with little or no supervision and to plan, organize and set priorities.
Ability to organize and prioritize own work to ensure daily workload is completed; to react and perform under stress and to exercise independent judgment in work environment
Customer Service Representative
Patient access representative job in Bowling Green, KY
The NCM Insurance Agency Customer Service Representative (NCMI CSR) is responsible for answering customer inquiries, processing renewal payments, and providing potential customers with detailed information about the insurance agency's products and services. This position is also responsible for reviewing customer policies from time to time and directing calls to insurance sales agents when policies need to be initiated or upgraded.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries.
Assist insurance sales agents with post policy document retention for compliance.
Field/sift phone calls requesting ID Cards or taking renewal payments.
Contact current customers pertaining to renewals to ensure that their policy does not lapse.
Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies.
Stay up to date on new marketing efforts to answer insurance product inquiries utilizing all the resources available.
EDUCATION/EXPERIENCE
High school diploma or GED required.
Knowledge of insurance products and policy schedules preferred.
QUALIFICATIONS
Be a well-organized and self-directed individual who is a team player.
Possess a high level of social intelligence, vibrant personality, and professional presence.
Must be able to provide prompt and courteous customer service in person and over the phone.
Ability to stay organized and multi-task in a professional and efficient manner.
Must be a self-starter and be able to work independently and under pressure in a fast-paced environment.
Strong work ethic and unquestioned personal and professional integrity.
High level of commitment to team and company values.
ESSENTIAL PHYSICAL REQUIREMENTS
Ability to sit and/or stand for long periods of time.
Ability to lift and carry up to 10 lbs.
Ability to operate computer and other equipment in the office.
Must have sufficient mobility to move around the office and the community.
Field Service Scheduler
Patient access representative job in Frankfort, KY
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Routing/Scheduling Coordinator. Candidates will need to be able to work fully onsite in Frankfort, KY.
Position Overview
The Routing/Scheduling Coordinator supports the Field Services team by organizing and scheduling computer equipment installations and break/fix appointments for Field Service Technicians. This role works heavily in ServiceNow and requires frequent communication with government personnel and agency contacts to coordinate service appointments.
Key Responsibilities
Schedule installs and break/fix appointments for Field Service Technicians.
Create and manage tickets in ServiceNow.
Communicate with government end users and agency staff via email, Microsoft Teams, and phone.
Ensure all appointment details are accurate and properly documented.
Qualifications
Strong organizational skills.
Excellent communication and interpersonal abilities.
Professional, friendly demeanor when working with government personnel.
Outgoing personality preferred.
Customer Service Representative- Covington, KY
Patient access representative job in Covington, KY
The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expect…
As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More)
2. Skill Development
In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.
The Team
Our Greatest Asset is Our People
We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. (Learn More)
Fidelity Investments does not offer work visas for this role
Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Customer Service Representative
Patient access representative job in Louisville, KY
We are looking for a dedicated and self-motivated Customer Service Representative to join our team! We are a medical grade skincare developer with multiple retail, business to business, and private label brands. As a Customer Service Representative, you will be responsible for enhancing the customer experience, responding to customer inquiries, processing orders from our sales team, and driving repeat orders through relationship management. You will be instrumental in boosting sales growth and satisfaction among our existing customer base. We are a quickly growing company and there is potential for advancement with this position.
This is a part-time position from 11am to 4pm Monday through Friday.
Responsibilities
Manage customer accounts for Induction Therapies and other skincare brands
Provide feedback to the quality control manager to ensure product quality and customer satisfaction
Respond to customer inquiries via phone and email
Follow up on sales leads and identify customer needs for personalized solutions
Build and maintain strong customer relationships to drive repeat business and loyalty
Experience with NetSuite is a Major Plus
Customer Service Representative
Patient access representative job in Bowling Green, KY
Build your Career with an Industry Leader
Asthe global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments. This requires obtaining and utilizing an in-depth knowledge of our customers and the products that we produce for them. This will be achieved by demonstrating analytical thinking, comprehending the use of MCC's business systems and exceptional communication skills.
Responsibilities:
Provide World-Class Customer Service
Takes personal responsibility for their customers by providing accurate and timely information regarding purchase orders received.
Manages the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
Investigates the customer's issues and seeks information about the underlying needs of the customer beyond those initially expressed.
Effectively communicates and takes swift action to consistently exceed customer expectations to insure accessibility to information and assistance in resolution of issues.
Committed to expanding their knowledge of Fort Dearborn Company's products, services, and solutions.
Work collaboratively within the plant
Works co-operatively within diverse departments, groups and across the plant to achieve the plant goals. Demonstrates the ability to be a “good team player” by assisting other people within the plant when needed.
Exhibits understanding and appreciation of opposing perspectives on issues and adapts an approach as the situation changes.
Demonstrate World Class Customer Service by satisfactorily performing the following Key Performance Indicators.
Accuracy of orders and releases entered
Volume of orders and releases entered
Timeliness of orders and releases entered
Qualifications:
A four-year college degree: or two to four years related experience and/or training; or equivalent combination of education and experience
Knowledge of Business Operating Systems; Internet software, Microsoft Word and Excel.
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care.
Learn more at *****************
If you need assistance or an accommodation in applying, please contact our Human Resources Department at ...@mcclabel.com.
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Standardized Patient
Patient access representative job in Versailles, KY
Statement of Purpose
The Standardized Patient (SP) at Frontier Nursing University portrays characteristics of real patients in course-situated interactions with students. Standardized Patients will be physically examined and/or interviewed by students and faculty as part of the student's learning experience. The Standardized Patient will use measurement tools to assess student behaviors.
Major Tasks, Duties, and Responsibilities
1. Uses a case script detailing specific emotions, behaviors, and disease signs/symptoms for presentation during simulated learning situations.
2. Presents case information in a standardized manner, as elicited by students. 3. Remains in a specific patient character as trained when responding to student questions. 4. Accurately remembers encounters with students for the purpose of scoring student behaviors. 5. Provides educationally constructive verbal feedback within a structured format. 6. Accepts ongoing feedback from faculty and Innovation Center faculty/staff to incorporate into case simulations
7. Adheres to SP policies and procedures.
Skills and Abilities Required
● Minimum of a high school diploma
● Acting and experience as a SP preferred
● Experience in health professions, communication, or education preferred
● Excellent verbal communication skills
● Reliable computer and web-communication skills, including use of Google suite and Microsoft Office products and web conferencing software
● Flexibility and reliability with scheduling and assignments
● Ability to read and absorb detailed case information and follow written and verbal instructions
● Strong attention to detail
● Willingness to be viewed and recorded throughout simulated patient encounters and feedback sessions
● Ability to maintain confidentiality and display diplomacy
Reporting Relationship
● Reports to the Associate Dean of Academic Affairs
Work Location:
Versailles, KY
Auto-ApplyPatient Access Specialist (3882) PATIENT ACCESS LC CORP OFFICE
Patient access representative job in Lexington, KY
The Patient Access Specialist functions in a patient communication role, located in a call center setting. Facilitates patient access to care through registration, scheduling, and recording of patient communications. Must be committed to excellent communication and delivering an exceptional patient experience.
PREFERRED QUALIFICATIONS:
Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; excellent communication/phone skills; computer/typing skills; medical office experience preferred, knowledge of medical terminology, ability to maintain composure in a fast paced work environment
PHYSICAL GUIDELINES:
Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech, visual acuity; ability to hear.
NOTE:
This document is intended to describe the general nature and level of work performed. It is not intended to act, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.
LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
Auto-ApplyTitle and Registration Specialist
Patient access representative job in Lexington, KY
Dealership:L0629 Southeast Finance Center
Title and Registration Specialist Employment Type: Full-time 8:00-5:00
Drive Your Career Forward with Lithia & Driveway
Freedom Chrysler Jeep Dodge is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward.
With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.
Our success is fueled by four core values:
Earning Customers for Life
Improving Constantly
Taking Personal Ownership
Having Fun
Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
We'd love to have you join us on our journey.
What You'll Do:
Review and analyze inbound and outbound vehicle title and registration documents for accuracy, and submit them to the appropriate government agencies.
Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively.
Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork.
Work directly with government personnel when needed to resolve registration or title discrepancies.
Follow up with internal LAD personnel to correct issues identified during the purchase or sale process.
Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency.
Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner.
Perform additional tasks and responsibilities as needed to support the title and registration function.
What You'll Bring:
Strong attention to detail - essential for reviewing and processing title and registration documents accurately.
Excellent communication skills - for interacting with customers, internal teams, and government personnel.
Time management - to meet deadlines and performance standards.
Active listening - to understand and resolve customer and administrative issues effectively.
Critical thinking - for diagnosing and resolving both routine and complex title/registration problems.
Ability to work independently - especially important in a role that requires self-motivation and accountability.
Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
Notary helpful but not required.
We Offer Best-in-Class Industry Benefits:
The full salary range for this position is $35,000-55,000 annually. The anticipated starting pay for this role is $20-25, based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.Medical, Dental, and Vision Plans starting after 30 days
Medical, Dental, and Vision Plans starting after 30 days
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Qualifications:
High School graduate or equivalent required
18 years or older
We are a drug-free workplace
If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Auto-ApplyRegistration and Scheduling Specialist- Physical Therapy department
Patient access representative job in Lexington, KY
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
Coordinates the scheduling for patient procedures and services, within the Physical Therapy department in Lexington. We're looking for a highly organized, friendly and customer-focused Scheduler to join our dynamic Physical and Occupational Therapy clinic! Our clinic supports up to nine therapists and prides itself on delivering exceptional, patient-centered care in a positive and collaborative environment. As the first point of contact for our patients, you'll play a vital role in creating a welcoming atmosphere while keeping our busy clinic running smoothly. This full-time position offers the chance to be part of a supportive team dedicated to helping patients reach their goals and providing outstanding care every day.
Job Description:
Essential Responsibilities including but not limited to:
1. Registers all new and established outpatients upon arrival, verifying, collecting co-payments, and updating required information where needed. Is responsible for collecting and data-entering information with high degree of accuracy.
2. Statuses all appointments at the time of check-in. Confirms that all appointments are statused by the end of the business day to ensure that all appointments may have appropriate charges posted. Enters all future appointment requests and indicates patient preferences or exclusions for dates and/or times. Schedules multiple appointments in the proper sequence and within appropriate time frames.
3. Regularly rounds with patients in waiting areas and provides patients with status updates as they relate to appointment wait times and changes.
4. Monitors patient waiting areas for cleanliness and appearance.
5. Works collaboratively with the Access Center at LHMC to schedule patients and create access. Meets established department productivity standards.
6. Works on the scheduling work queues and recall lists by calling patients to set up appointments.
Required Qualifications:
High School diploma or GED required.
0-1 years related work experience required.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Competencies:
Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Social/Environmental Requirements:
Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week.
No substantial exposure to adverse environmental conditions
Health Care Status: Position facilitates the process that may impact patient access to services.
Sensory Requirements:
Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity
Physical Requirements:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
This job requires constant sitting, Fine Manipulation using both hands, Keyboard use. Rarely there may be Power Grasping using both hands, Pushing/Pulling using both hands.
Pay Range:
$20.50 - $27.59
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
Auto-ApplyScheduling Specialist
Patient access representative job in Covington, KY
Now Hiring: Full-Time Scheduling Specialist - Home Health | Covington/Bartlett, TN New Competitive pay rate Must have Home Health experience. Make a difference in your community! Tennessee Quality Care is seeking a compassionate (SS) Scheduling Specialist for our Home Health team. Monday-Friday, 8:00 AM-4:30 PM.
Perks:
* PTO + Holidays
* Mileage Reimbursement
* Flexible Schedule
* 401(k) with Company Match
* Comprehensive Benefits
* Supportive Team
Serve patients where they live-recovering, managing chronic illness, or maintaining independence. Join a team that values you and your impact.
Apply today!
Text to apply: Texted: 9762 to ************
We offer:
* Great culture and team atmosphere
* Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
* 401(k) retirement plan with a generous company match
* Generous time off accruals
* Paid holidays
* Tuition Reimbursement
* Employee Referral Program
* Merit Increases
* Employee Discount Programs
* Work/life balance
What You'll Do:
* Confirms patient appointments and perform patient reminder calls according to client guidelines
* Manages client and care provider's schedules efficiently
* Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
* Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
* Maintains patient records in billing/scheduling system formats and in hard copy when indicated
* Completes patient schedules, forms and all correspondence
* Provides additional billing and customer service support
* Maintains a high degree of confidentiality at all times due to access to sensitive information
* Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Qualifications:
* High school diploma required. College degree a plus
* Bilingual in Spanish is a plus
* Experience in a high volume medical office environment required
* Scheduling patients and patient testing preparation experience in a physician office preferred
* Computer Proficiency - MS Office
* Ability to work well with others in a professional manner in a team oriented environment
* 2 years in a medical setting preferred
#ACHH
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Patient Experience Representative
Patient access representative job in Lexington, KY
Job DescriptionBluegrass Orthopaedics is hiring a full time Patient Experience Representative for our Registration department in Lexington, Ky. As a Patient Experience Representative for Bluegrass Orthopaedics, you will be responsible for coordinating daily activities of our facility to ensure smooth operations. As a Patient Experience Representative your job duties will also include a variety of secretarial business aspects of patient care include collecting their ID (drivers license) and insurance cards, scan cards into the patient chart, verify insurance eligibility, collect copay and balances, assist patient in reviewing their demographic information/signing of consent forms/and medical history review. The Patient Experience Representative will also complete a clinic review for the clinics that will occur the next day to assure everything is taken care of prior to the start of the next day. The Patient Experience Representative will report to the Registration Supervisor and the Business Services Director.
Bluegrass Orthopaedics has been serving Central and Southeastern Kentucky for over 25 years. We offer a variety of services for all areas of sports medicine, total joint care, industrial medicine and foot, ankle and hand care. We pride ourselves in treating athletes of all ages - from the youth sports athlete, to the weekend warrior, the industrial athlete, to the senior athlete
Job Requirements:
Responsible for greeting clients upon arrival and check clients in
Responsible for verifying and updating demographic, insurance and other necessary information in the computer record
Strong computer literacy, typing ability and knowledge of medical terminology
Strong customer service skills
Skill in communicating effectively with physicians and clients
Electronic medical record experience preferred
At Bluegrass Orthopaedics, we know that our employees are our best assets when it comes to providing exceptional orthopedic care to our patients. It's the reason we are dedicated to hiring the most qualified staff to uphold our standards of care.
If you are interested in a career as a Patient Experience Representative at Bluegrass Orthopaedics, apply today!
Patient Services Technician Specialist/ Phlebotomist
Patient access representative job in Corbin, KY
Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities).
Additional Information
For any queries please call me back @ ************
Thank you,
Registration Specialist - Dental
Patient access representative job in Lexington, KY
Job Description
???? We're Hiring! Join the team at Healthfirst Bluegrass as a Patient Services Representative and make a real impact in your community! ????
Are you passionate about helping others and thrive in a fast-paced, people-first environment? We're looking for someone who's ready to greet patients with a smile and keep our clinic running smoothly!
???? What You'll Do:
Welcome and register patients at multiple locations
Verify insurance, income, and eligibility for services
Manage appointments and send reminders
Navigate multiple platforms
Support patient flow and readiness
Maintain accurate records in our electronic system
Assist with community outreach and transportation scheduling
Handle service payments and inbound calls
Collaborate with care teams to coordinate services
???? What We're Looking For:
High school diploma or GED
Bilingual Required
6+ months of experience in customer service, healthcare, dental, or clerical work
Friendly, organized, and team-oriented
Reliable Transportation required.
????Key Duties
Act as patient/client receptionist at multiple locations. Greet patients, initiates and distributes appropriate forms.
Register clients/patients for multiple clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards.
Accurately maintain patient appointment system. Verify patient/client appointments, schedule initial and subsequent appointments. Initiate/conduct appointment reminders and document missed appointments
Assist to maintain patient flow into clinic by directing patients to appropriate clinic location, monitoring waiting rooms, and patient readiness.
Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record
Enter and verify patient data and notes in the electronic record systems
Assist with occasional community outreach activities
Schedule transportation for patients (e.g. Uber and Lyft)
Collect, process, reconcile and account for dental service fees
Addresses needs and concerns and handles inbound calls and messaging in EMR system.
Assisting new and existing patients by providing excellent customer service including but not limited to evaluating patient's needs and following established protocols and guidelines to provide patient-focused service.
✨ This is more than a job-it's a chance to be part of a mission-driven organization that puts community care first.
???? Based in Lexington, KY
???? Full-time position
???? Great team. Great benefits. Great purpose.
???? Apply now and help us make a difference every day!
Dayshift
Registration Specialist
Patient access representative job in Florence, KY
Engage with us for your next career opportunity. Right Here.
Job Type:
Regular
Scheduled Hours:
24
💙 Why You'll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
🌟 Benefits That Support You
We invest in you - personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment.
Verifies the patient's insurance through the on-line eligibility system and determines which payer to enter in the account to minimize denials.
For outpatient exams, completes an estimate of charges to determine patient's liability.
For all other patients, determines financial liability from the insurance response and collects any amount due from the patient.
Scans all requirement documents and obtains all appropriate signatures from patients.
Completes all forms required by governmental or commercial payers.
Following the AIDET principles, greets and assists patients, interacts with visitors, physician's office staff, physicians, and other employees of the organization according to goals of the department while maintaining appropriate (need to know) patient confidentiality.
Provides wheelchair assistance to patients/visitors and transports as needed.
Cross-trains to other Registration areas to ensure efficient knowledgeable coverage as needed. Relocates to other locations as needed per patient volumes.
Takes responsibility for maintaining knowledge level after training by keeping current on procedures pertaining to each area.
Responsible for reading posted notices, memos, and emails.
Attends department meetings/huddles.
Consistently adheres to all department policies and procedures.
Including uniform requirements.
Responsible for completing annual hospital and department educational requirements.
Perform other related duties incidental to the work described herein.
Education, Credentials, Licenses:
High School Graduate or Equivalent
Specialized Knowledge:
Proven track record of excellent customer service skills.
Must be able to navigate through computer systems (Microsoft Office, registration systems, EPIC)
Good typing skills / data entry skills
Good interpersonal skills (work with the public)
Excellent communication skills (both written and verbal)
Maintain patient confidentiality
Kind and Length of Experience:
Previous clerical or customer service experience
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
Auto-ApplyPatient Services Coordinator
Patient access representative job in Owensboro, KY
Our Company
Adoration Home Health and Hospice
Supports agency leadership and patient care staff with administrative and scheduling functions.
Responsibilities
Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order
Qualifications
High school graduate or GED
Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
Sound knowledge of the framework, organization, and function of home care including eligibility requirements
Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
Ability to work independently and in a team environment
Excellent, oral, written, and interpersonal communication skills
Professional appearance and demeanor
About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information
Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health recently acquired certain Amedisys home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by Amedisys until January 1, 2026 at the latest. During this period, Amedisys will perform all administrative onboarding activities and offer benefits coverage under Amedisys employee benefit plans. On or before January 1, 2026, the successful candidate's employment will be transferred to Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.
Auto-ApplyTechnical Customer Service Representative
Patient access representative job in Hazard, KY
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES, KY 41727 Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.
What We're Looking For:
Ability to multitask in and navigate between screens efficiently while assisting customers
Comfortable in a fast-paced environment
Must be 18+ years of age
High sc hool diploma (or GED equivalent)
Must pass a criminal background
Key Skills & Responsibilities:
Handle inbound customer service calls
Drive customer satisfaction through voice, chat and email communication
Navigate multiple systems and tools
Recommend product solutions for unique customer needs
Why You Should Join Us:
Pay: $17/hour base rate + growth opportunities up to $19/hour
100% paid training
Dedicated time to skill development
Benefits including medical, dental, life, and vision insurance
Employee Assistance Program (EAP)
401k retirement plan with company match
Employee discounts
Referral bonuses
Internal Mobility (84% of our managers are promoted within)
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Standardized Patient
Patient access representative job in Versailles, KY
Statement of Purpose
The Standardized Patient (SP) at Frontier Nursing University portrays characteristics of real patients in course-situated interactions with students. Standardized Patients will be physically examined and/or interviewed by students and faculty as part of the student's learning experience. The Standardized Patient will use measurement tools to assess student behaviors.
Major Tasks, Duties, and Responsibilities
1. Uses a case script detailing specific emotions, behaviors, and disease signs/symptoms for presentation during simulated learning situations.
2. Presents case information in a standardized manner, as elicited by students. 3. Remains in a specific patient character as trained when responding to student questions. 4. Accurately remembers encounters with students for the purpose of scoring student behaviors. 5. Provides educationally constructive verbal feedback within a structured format. 6. Accepts ongoing feedback from faculty and Innovation Center faculty/staff to incorporate into case simulations
7. Adheres to SP policies and procedures.
Skills and Abilities Required
● Minimum of a high school diploma
● Acting and experience as a SP preferred
● Experience in health professions, communication, or education preferred
● Excellent verbal communication skills
● Reliable computer and web-communication skills, including use of Google suite and Microsoft Office products and web conferencing software
● Flexibility and reliability with scheduling and assignments
● Ability to read and absorb detailed case information and follow written and verbal instructions
● Strong attention to detail
● Willingness to be viewed and recorded throughout simulated patient encounters and feedback sessions
● Ability to maintain confidentiality and display diplomacy
Reporting Relationship
● Reports to the Associate Dean of Academic Affairs
Work Location:
Versailles, KY
Auto-ApplyPatient Access Specialist (4024) GASTROENTEROLOGY
Patient access representative job in Lexington, KY
The Patient Access Specialist functions in a patient communication role, located in a call center setting. Facilitates patient access to care through registration, scheduling, and recording of patient communications. Must be committed to excellent communication and delivering an exceptional patient experience.
PREFERRED QUALIFICATIONS:
Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; excellent communication/phone skills; computer/typing skills; medical office experience preferred, knowledge of medical terminology, ability to maintain composure in a fast paced work environment
PHYSICAL GUIDELINES:
Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech, visual acuity; ability to hear.
NOTE:
This document is intended to describe the general nature and level of work performed. It is not intended to act, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.
LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
Auto-Apply