Patient access representative jobs in Las Vegas, NV

Bilingual Patient Care Coordinator is on site (7301 Peak Dr. Las Vegas, NV 89128) Pay: $17.00-$18.00/hour based on experience Shift: Monday-Friday, 9:15AM-5:45 PM Steinberg Diagnostic Medical Imaging (SDMI) stands at the forefront in the radiology industry, providing exceptional imaging services at 12 state-of-the-art facilities throughout the Las Vegas valley. We are committed to exceptional patient care and creating a positive, inclusive workplace culture. Our team members enjoy competitive compensation, comprehensive medical and dental coverage, retirement benefits, and ongoing training with opportunities for continued professional growth. Job Overview: The Bilingual Patient Care Coordinator provides customer support by handling high volumes of incoming and outgoing calls, offering assistance, information, and solutions in a fast-paced, service-focused call center environment. Spanish/English proficiency required. Responsibilities: Answer a minimum of 60 calls per day. Handle all calls and referrals in accordance with organization-identified metrics for productivity and desired service levels, following scripts, and policies/procedures. Ability to triage patient, accurately schedule them based on defined appointment booking protocols, and navigate patient to the correct area of care. Attention to detail and sense of urgency to resolve complaints. Ability to work different shifts and Saturdays as necessary to support the operations of the Call Center. Other duties as assigned. Minimum Skills/Requirements High School graduate or equivalent with 6-month experience as a medical receptionist or related experience, preferred. One (1) or more years' experience working in a call center. Healthcare preferred. Knowledge of medical terminology, ICD10, CPT coding and procedures preferred. Knowledge of basic insurance guidelines within the last two years preferred. Working knowledge of computers, the ability to navigate within automated systems, software packages, and can type 45 words per minute (preferred). What We Offer: As a full time (exempt/nonexempt) employee, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, 401K, PTO, paid holidays and more. Experience exceptional service with a fulfilling career in medical imaging with Steinberg Diagnostic Medical Imaging.

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The Patient Access & Intake Coordinator plays a key role in facilitating a smooth and efficient patient admission process. This position provides vital administrative and operational support to the Business Development team and the Central Access and Authorizations Team (CAAT), ensuring timely initiation and management of referral activity. Responsible for launching the referral management process, the coordinator oversees admission workflows, gathers and verifies required documentation, coordinates information for necessary approvals, and communicates essential information to relevant departments. Acting as a central liaison between Business Development, facility leadership, and CAAT colleagues, this coordinates admission logistics, confirm readiness to receive the patient, and ensure all clinical and operational details are aligned prior to arrival. This role actively contributes to quality improvement, problem solving, and productivity initiatives within an interdisciplinary team model, demonstrating accountability and a commitment to operational excellence. Essential Functions Serves as key team member of the new Central Access and Authorizations Team (CAAT), focused exclusively on intake of referrals and building the initial case for patient admission. Responsible for initiating any patient referral by establishing patient account in appropriate referral management platform Performs a wide variety of typing assignments, including entering demographic information into referral platform and/or Meditech for admission Works with business development team to gather patient information, admission and facility details from multiple referral platforms and sources Validates data and enters complete details into referral platform, establishing the foundation for successful benefit verification, initial prior authorization and ultimate patient admission Manages the entry of care transition program referrals into appropriate platform and working with business development team to manage those referrals Supports the business development team in coordinating the admission of the patient by coordinating bed assignments and any necessary admission paperwork, in collaborating with designated owner at the facility. Confirms that insurance verification / auth is complete Validates patient account and profile and PIC days in appropriate systems of record Communicates specific patient needs for bed, equipment, supplies, pharmacy, and consult services based on information received from business development team Provides hospital team with needed information on pending/new admissions Coordinates bed availability with facility house supervisor Responsible for working with the business development team to maintain accuracy and integrity of the pending referral log in the referral platform, which may include: Review and reconciliation of referral log reports Review and reconciliation of patient accounts in referral management systems Participates in continuing education/ professional development activities Learns and develops full knowledge of the CAAT Admission Processes and actively seeks to continuously improve them. Learns and has a full understanding of scheduling and pre-register routines in Meditech and any other referral platform utilized by the CAAT team (i.e., Referral Manager) And ad hoc duties as assigned that fall within scope of the CAAT team Knowledge/Skills/Abilities/Expectations Team player, able to communicate and demonstrate a professional image/attitude Excellent oral and written communication and interpersonal skills Strong computer skills with both standard and proprietary applications Data entry with attention to detail Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards. Communicates and demonstrates a professional image/attitude for patients, families, clients, coworkers and others Adheres to policies and practices of ScionHealth Must read, write, and speak fluent English Must have good and regular attendance Approximate percent of time required to travel\: N/A Pay Range\: $16.34-$24.51/hr. ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness. Education High School Diploma or GED required Associates or Bachelors Degree preferred Preference towards a healthcare related area of concentration or be a licensed health care provider or equivalent experience. Licenses/Certifications None Required Experience Experience in a healthcare related area is preferred. Work experience in post-acute care a plus.

The award-winning Las Vegas-Clark County Library District is hiring for a Scheduling Specialist to join our Programming and Venues Services Department.The position will serve as a District-wide floater, supporting programming needs across all branches, and will require travel throughout the District. GENERAL SUMMARY Under the general supervision of the Regional Programming Supervisor or Performing Arts Center Coordinator, this position is primarily responsible for performing clerical work in the scheduling and coordination of assigned venues and conducting oversight to successfully execute routine programs, special events, and exhibits. Description of hours and wages: The pay range for this position is $26.73 to $35.83 per hour. Pay typically begins at the minimum of the pay range, and employees are eligible for annual merit and COLA increases per District policy. This is a part-time (24 hours per week), FLSA non-exempt position. Application Deadline: The application deadline for this position is 11:59 p.m. on Friday, January 9, 2026. To be considered for this position, applications must be submitted prior to this deadline. We anticipate interviewing for this position on or around January 29, 2026. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Supports the overall mission of the Library District by providing exceptional internal and external customer service to promote a positive library experience. 2. Reviews Programming Partnership Applications. Suggests approval/denial to Library District administration 3. Coordinates and schedules the public use of meeting rooms, conference rooms, and special event locations. 4. Interprets and discusses Library District policies with potential and current customers, Library District staff, and Library District management. 5. Assists the public as needed to use library venues and services. Addresses customer inquiries both on- and off-site by conducting meetings and tour facilities. 6. Approves online customer facility use requests of meeting rooms. 7. Prepares monthly reports, venue occupancy studies, facility usage schedule, and quarterly calendar information. 8. Prepares, and completes a variety of forms, documents, and other paper work. 9. Maintains venue and department record keeping, filing systems, and a variety of statistical records. 10. Interacts extensively, in person, over the telephone, and via e-mail with customer groups, District-wide staff and management, outside agencies, vendors, and the general public. 11. Works cooperatively with other approved Library District staff to open and close facilities and maintains security of building access codes and keys. 12. Provides orientation to customers and explains the proper use of facility and equipment. 13. Troubleshoots minor audio-visual, lighting, and audio equipment issues. 14. Generates correspondence, memos, contracts, and other materials appropriate to the Programming and Venues Department. 15. Creates and sets up displays that enhance library programs, events and other offerings. 16. Cleans up after programs when necessary. 17. Attends or conducts department and other miscellaneous meetings at sites throughout the Library District. 18. Promotes cultural awareness and encourages greater patronage of the Library District and Library District venues. 19. Maintains a safe environment for both customers and staff. 20. Updates content on the Library District website for upcoming Programming and Venues Services programs. 21. Plans, prepares, and executes community events to promote the Library District. 22. Builds and sustains relationships with Library District community partners. 23. Participates and contributes as an active member of a working team to increase the efficiency and effectiveness of the Programming and Venues Services department. 24. Perform any other related duties and responsibilities as assigned. Qualifications Education and Experience: High School diploma or GED equivalency required. License, Certificate, or Requirements: Possess, or have the ability to obtain, a valid Nevada Driver's License at the time of hire. Physical Requirements: Essential and marginal functions may require regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces; frequent bending, stooping, working in confined spaces; lifting or carrying moderately heavy (20-50 lbs.) items and occasionally very heavy (50 lbs. and over) items; minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment; utilizing a keyboard, and sitting, or standing for extended periods of time. Tasks require sound, color, depth and visual perception and the ability to communicate orally and in written form. Tasks are performed in an office setting with occasional local travel. *PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview. Pay Range USD $26.73 - USD $35.83 /Hr. Position Type Part-Time Category Programming and Venues Services (PVS) Job Location Windmill Library Location : Address 7060 W. Windmill Lane

The award-winning Las Vegas-Clark County Library District is hiring for a Scheduling Specialist to join our Programming and Venues Services Department.The position will serve as a District-wide floater, supporting programming needs across all branches, and will require travel throughout the District. GENERAL SUMMARY Under the general supervision of the Regional Programming Supervisor or Performing Arts Center Coordinator, this position is primarily responsible for performing clerical work in the scheduling and coordination of assigned venues and conducting oversight to successfully execute routine programs, special events, and exhibits. Description of hours and wages: The pay range for this position is $26.73 to $35.83 per hour. Pay typically begins at the minimum of the pay range, and employees are eligible for annual merit and COLA increases per District policy. This is a part-time (24 hours per week), FLSA non-exempt position. Application Deadline: The application deadline for this position is 11:59 p.m. on Friday, January 9, 2026. To be considered for this position, applications must be submitted prior to this deadline. We anticipate interviewing for this position on or around January 29, 2026. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Supports the overall mission of the Library District by providing exceptional internal and external customer service to promote a positive library experience. 2. Reviews Programming Partnership Applications. Suggests approval/denial to Library District administration 3. Coordinates and schedules the public use of meeting rooms, conference rooms, and special event locations. 4. Interprets and discusses Library District policies with potential and current customers, Library District staff, and Library District management. 5. Assists the public as needed to use library venues and services. Addresses customer inquiries both on- and off-site by conducting meetings and tour facilities. 6. Approves online customer facility use requests of meeting rooms. 7. Prepares monthly reports, venue occupancy studies, facility usage schedule, and quarterly calendar information. 8. Prepares, and completes a variety of forms, documents, and other paper work. 9. Maintains venue and department record keeping, filing systems, and a variety of statistical records. 10. Interacts extensively, in person, over the telephone, and via e-mail with customer groups, District-wide staff and management, outside agencies, vendors, and the general public. 11. Works cooperatively with other approved Library District staff to open and close facilities and maintains security of building access codes and keys. 12. Provides orientation to customers and explains the proper use of facility and equipment. 13. Troubleshoots minor audio-visual, lighting, and audio equipment issues. 14. Generates correspondence, memos, contracts, and other materials appropriate to the Programming and Venues Department. 15. Creates and sets up displays that enhance library programs, events and other offerings. 16. Cleans up after programs when necessary. 17. Attends or conducts department and other miscellaneous meetings at sites throughout the Library District. 18. Promotes cultural awareness and encourages greater patronage of the Library District and Library District venues. 19. Maintains a safe environment for both customers and staff. 20. Updates content on the Library District website for upcoming Programming and Venues Services programs. 21. Plans, prepares, and executes community events to promote the Library District. 22. Builds and sustains relationships with Library District community partners. 23. Participates and contributes as an active member of a working team to increase the efficiency and effectiveness of the Programming and Venues Services department. 24. Perform any other related duties and responsibilities as assigned. Qualifications Education and Experience: High School diploma or GED equivalency required. License, Certificate, or Requirements: Possess, or have the ability to obtain, a valid Nevada Driver's License at the time of hire. Physical Requirements: Essential and marginal functions may require regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces; frequent bending, stooping, working in confined spaces; lifting or carrying moderately heavy (20-50 lbs.) items and occasionally very heavy (50 lbs. and over) items; minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment; utilizing a keyboard, and sitting, or standing for extended periods of time. Tasks require sound, color, depth and visual perception and the ability to communicate orally and in written form. Tasks are performed in an office setting with occasional local travel. *PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview. Pay Range USD $26.73 - USD $35.83 /Hr. Position Type Part-Time Category Programming and Venues Services (PVS) Job Location Windmill Library Location : Address 7060 W. Windmill Lane

Job Description Job Title: Medical Receptionist Employment Type: Full-Time About Us: The High Risk Pregnancy Center is one of the largest maternal-fetal medicine private practices in the U.S., leading the way in compassion, technology, and patient care. We are currently seeking a Medical Receptionist to join our Las Vegas team. Position Summary: The Medical Receptionist serves as the first point of contact for patients, providing exceptional service and ensuring an efficient, welcoming front office experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment. Duties and Responsibilities: Greet patients and process check-in/check-out. Enter and update patient demographics and insurance information in the electronic health record (EHR). Answer phones, schedule appointments, and manage messages. Collect co-pays. Perform other various front office duties as assigned. Requirements: 1-2 years of medical office experience required. Experience with Electronic Health Records (EHR) systems - AthenaOne preferred. Knowledge of medical terminology. Excellent communication and customer service skills. Ability to multitask and work well under pressure. Bilingual (English/Spanish) preferred. Benefits: Medical, dental, and vision insurance 401(k) with employer matching after 1 year of service Paid time off (PTO) and holidays Life, disability, and employee assistance benefits Supportive, collaborative team environment Powered by JazzHR XkmaIBoxzV

JOB PURPOSE The Patient Care Specialist will be responsible for managing the schedule of patient appointments, handling registration processes, and ensuring a smooth and efficient patient experience from the initial contact through the entirety of their visit. This role requires a high level of organization, excellent communication skills, and a strong commitment to providing exceptional customer service. RESPONSIBILITIES AND DUTIES Schedule and confirm patient appointments using the clinic's scheduling system. Coordinate appointment times with providers to optimize clinic flow and minimize patient wait times. Manage rescheduling and cancellations, ensuring that changes are communicated clearly to all relevant parties. Greet patients warmly upon arrival and assist with the check-in process. Verify and update patient information, including personal details and insurance coverage. Collect and process patient co-pays, deductibles, and other payments as necessary. Verify insurance eligibility and benefits prior to patient appointments. Ensure that all required documentation is collected and processed in accordance with clinic policies and insurance requirements. Assist patients with understanding their insurance coverage and financial responsibilities. Accurately enter and maintain patient information in the electronic health record system. Ensure that patient records are complete and up-to-date, and comply with confidentiality and privacy regulations. Provide exceptional customer service by addressing patient inquiries and concerns with empathy and professionalism. Assist patients with navigating clinic procedures and resolving any issues that may arise. Perform general administrative duties such as answering phones, handling correspondence, and managing office supplies. Collaborate with clinical staff to ensure that patient needs are met and that appointment schedules are efficiently managed. Regular and consistent attendance is an essential function of this role. Other duties as assigned. REQUIREMENTS AND QUALIFICATIONS High school diploma. Bilingual in English/Spanish required. Experience in a medical office or healthcare setting, particularly in scheduling or registration roles is highly desirable. Knowledge of medical terminology and medical office/outpatient surgery center policies & procedures, insurance and billing. Proficiency in using electronic health record systems and scheduling software is highly desirable. Strong comprehension of HIPAA. Exceptional oral and written communication skills with internal and external partners. Internal and external customer service orientation. Strong attention to detail. Demonstrates organization and time management skills. WORK ENVIRONMENT/PHYSICAL DEMANDS Prolonged periods of sitting at a desk and working on a computer. Must be physically able to sit, climb, balance, bend, stoop, kneel, crouch and crawl occasionally. Must be able to lift and push/pull up to 50 pounds occasionally. Frequently required to talk and hear. Vision abilities required include depth, perceptions, and ability to adjust focus throughout the day.

Hours: Monday-Friday 9:00am-5:30pm Pay Range: $19 - $21 hourly, D.O.E Must be bilingual with Englishs and Spanish Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon-Fri Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $19-21/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job Description Patient Advocate Specialist Las Vegas, NV ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

**Job Title: Med Spa Scheduling Specialist** Our reputable and luxurious medical spa is seeking a detail-oriented and customer-focused Med Spa Scheduling Specialist to join our dynamic team. As a Scheduling Specialist, you will be pivotal in ensuring the smooth operation of daily activities by coordinating appointments and providing outstanding customer service to our clients. The ideal candidate will exhibit excellent communication skills, a keen eye for detail, and a passion for enhancing the client experience in a medical spa environment. **Key Responsibilities:** - Manage and coordinate client appointments, ensuring optimal scheduling of spa services and treatments. - Act as the primary point of contact for client inquiries, providing prompt and courteous responses via phone, email, and in-person interactions. - Collaborate with the spa team to ensure seamless communication of client needs and preferences. - Maintain and update client records accurately, ensuring compliance with privacy regulations and spa policies. - Utilize scheduling software to track availability and efficiently allocate appointments based on client and therapist/staff availability. - Proactively address and resolve scheduling conflicts or other customer service issues, escalating to management as necessary. - Provide detailed information about the spa's services, packages, and promotions to clients, helping guide them through the selection process. - Assist with general administrative duties such as responding to voicemails, managing correspondence, and supporting reception duties as needed. - Contribute to a welcoming and serene spa environment that aligns with the brand's standards and enhances client satisfaction. **Qualifications:** - Previous experience in scheduling, customer service, or a related field, preferably within a spa or healthcare setting. - Proficiency in scheduling software and Microsoft Office Suite. - Strong organizational and multitasking abilities with an exceptional attention to detail. - Excellent interpersonal skills and the ability to build rapport with clients and team members. - Professional demeanor and appearance, with a client-centric focus. - Ability to work flexible hours, including evenings and weekends, to meet the spa's scheduling needs. **Why Join Us?** - Become part of a fast-growing and reputable med spa known for its professional and client-focused services. - Opportunity to work in a serene and aesthetically pleasing environment. - Competitive compensation and benefits package. - Opportunity for professional growth and development within the spa industry. If you are a proactive and dedicated professional who enjoys facilitating exceptional customer experiences, we invite you to apply for the Med Spa Scheduling Specialist position today. We look forward to welcoming you to our team and helping our clients achieve their wellness and beauty goals. JOB CODE: 1000052

Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description • Work with Patients with various types of disease states via telephone to compassionately and efficiently coordinate their medication orders. • Coordinate medication deliveries and payment of orders • Assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary • Make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication Qualifications • HS diploma • Strong written and verbal communication skills • Ability to be compassionate and provide superior customer service Additional InformationHours for this Position:M-F: 8 hour shift between 8:30am-7:00pm Advantages to this opportunity: Competitive Salary; negotiable based upon experience and previous salary history Full benefits offered after 90 days Growth potential If you are interested, please call, Savannah Maze at 407-478-0332 ext. 168. If you know of someone looking for a new opportunity, please pass along my contact information!

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK - Per Diem ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Full-time Description The Point of Care (POC) Coordinator is responsible for overseeing the implementation, maintenance, and quality assurance of point-of-care testing across multiple clinical sites. This role ensures compliance with regulatory standards (CLIA, CAP, and State of Nevada) and internal policies, and supports training, competency, and troubleshooting for POC devices. Travel to affiliated facilities is required to support onsite audits, training, and quality reviews. Requirements ESSENTIAL FUNCTIONS Essential Functions Statement(s): · Coordinate and monitor all aspects of point-of-care testing programs across multiple locations. · Conduct routine audits and quality assessments to ensure compliance with IQCP and regulatory standards. · Provide training and competency assessments for clinical staff performing POC testing. · Maintain documentation of QC, proficiency testing, and maintenance logs. · Serve as liaison between laboratory and organ department regarding POC testing. · Travel to partner hospitals to perform onsite evaluations and support. · Assist with validation and implementation of new POC devices and test systems. · Review and update SOPs and IQCP documentation annually or as needed. · Investigate and document testing errors, complaints, and corrective actions. · Collaborate with IT and vendors to ensure proper connectivity and data integrity of POC devices. · Support laboratory operations by engaging in cross-functional training within the Histocompatibility section. · Performs other related duties as required/requested. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. POSITION QUALIFICATIONS Competency Statement(s) - Position Specific · Accuracy - Ability to perform work accurately and thoroughly. · Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. · Conflict Resolution - Ability to deal with others in an antagonistic situation. · Customer Oriented - Ability to take care of the customers' needs while following company procedures. · Detail Oriented - Ability to pay attention to the minute details of a project or task. · Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. · Organized - Possessing the trait of being organized or following a systematic method of performing a task. · Responsible - Ability to be held accountable or answerable for one's conduct. · Self Confident - The trait of being comfortable in making decisions for oneself. · Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Competency Statement(s) - Company Specific Understand and commit to the following: Organizational Core Purpose: To save and heal lives. Core Values: Relentless, Joyful, Selfless. Strategic Anchors: Mutually beneficial partnerships, diverse revenue streams, and get to yes: every donor every time. · Team Builder - Ability to convince a group of people to work toward a goal. · Communication, Oral - Ability to communicate effectively with others using the spoken word. · Communication, Written - Ability to communicate in writing clearly and concisely. · Accountability - Ability to accept responsibility and account for his/her actions. · Judgment - The ability to formulate a sound decision using the available information. · Adaptability - Ability to adapt to change in the workplace. · Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. · Compliance - Ability of the individual to be in accordance with established guidelines, policy, standards or legislation. SKILLS & ABILITIES Education: Bachelor's Degree (four-year college or university) in Medical Laboratory Science required. Experience: Minimum three (3) years of Point of Care experience under a qualified Director is required. Computer Skills: Working knowledge of Microsoft Word, Excel, and PowerPoint. Knowledge of medical terminology preferred. Experience with database applications preferred. Certificates & Licenses: Medical Technologist/Clinical Laboratory Scientist is preferred (e.g. Board certified by the American Society for Clinical Pathology (ASCP)). A Nevada State general supervisor license to perform laboratory testing is required. Other Requirements: The technologist is required to have a personal cell phone for on-call responsibilities and required to travel by personal auto to meet all of the duties and responsibilities of the position.

We have an exciting opportunity to join our team as a Billing Representative III. Under general direction the Billing Representative III performs advanced billing and financial clearance functions, including claims management, complex denial resolution, insurance authorizations, precertifications, and patient cost estimates. This role provides support to staff with escalated issues and participates in training and process improvement efforts as a part of the revenue cycle team. Job Responsibilities: Perform billing tasks assigned by management which may include data entry, claim review, charge review, accounts receivable follow-up, or other related responsibilities. Provide input on system edits, processes, policies, and billing procedures to ensure maximization of revenues. Perform daily tasks in assigned work queues and according to manager assignments. Identify payer, provider credentialing, and/or coding issues and address them with management. Follow workflows provided in training classes and request additional training as needed. Utilize CBO Pathways as guide for determining actions needed to resolve unpaid or incorrectly paid claims and/or for authorizing procedures in assigned workqueue(s) using payer websites, billing system information and training within expected timeframe. Review reports to identify revenue opportunities, unpaid claims, delays in obtaining authorizations/financial clearance. Adhere to general practices and departmental guidelines on compliance issues and patient confidentiality. Communicate with providers, patients, coders, or other responsible persons to ensure that claims are correctly processed by third party payers. Work following operational policies and procedures, and regulatory requirements. Participate in workgroups and meetings. Attend all required training classes. Escalate issues to management as needed. Maintain confidentiality. Read and apply policies and procedures to make appropriate decisions. Coordinate functions and work cooperatively with others. Responsible for assisting other billing representatives with difficult and escalated issues. Assist department supervisor with special projects and staff training. Appeal complex denials through review of payer policies, coding, contracts, and medical records. Utilize subject matter experts as needed. Cross cover other areas in the office as assigned by management including Accounts Receivable/Denials, Customer Service or Authorizations. Other related duties as assigned. Patient Experience and Access Drives consistency in every patient and colleague encounter by embodying the core principles of our Billing Department Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) Partners with internal and external team members to support collaboration and promote a positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: To qualify you must have a High School Diploma or GED. Experience in medical billing, accounts receivable, insurance, or related duties; Knowledge of CPT and ICD10; medical billing software; English usage, grammar and spelling; basic math; 3 years experience in a similar role. Light, accurate keyboarding skills required. Prefer that candidates type 35 words per minute (wpm) or greater on the typing assessment that will be administered prior to onboarding. Personal Characteristics: Strong verbal and written communication skills, with the ability to collaborate across departments. Strong critical thinking and effective listening skills Professional demeanor and positive attitude required Time management skills required Ability to develop and maintain effective working relationships with peers, other staff and leadership Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Nevada provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Nevada is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal.

About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required. Job Duties Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Minimum Requirements High school diploma or GED equivalent 6 months+ of medical experience in an administrative physician office setting Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities Basic telephone and computer skills Tact and skill in patient management Excellent communication and organizational skills Basic understanding of medical office procedures Ability to effectively interact with doctors, patients and co-workers Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration) Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

About the Role: The Patient Coordinator plays a vital role in ensuring a seamless and positive experience for patients from their initial contact through the completion of their care. Our ideal candidates for this position will have exceptional dental hygiene, organizational, and leadership skills. As a Patient Coordinator, you will take personal responsibility for ensuring the quality of work that is given to our patients. You will have the opportunity to build and maintain client relationships and help us ensure that every patient gets high-quality care. Minimum Qualifications: High school diploma or equivalent required, associate degree or higher preferred. Previous experience in a dentistry or patient-facing role. Proficiency with electronic health record (EHR) systems and standard office software. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Preferred Qualifications: Experience working in a medical office or clinical setting. Knowledge of medical terminology and insurance verification processes. Familiarity with HIPAA regulations and patient confidentiality standards. Customer service training or certification. Bilingual abilities, particularly in Spanish, to better serve diverse patient populations. Responsibilities: Check in patients and update information as needed Perform opening and closing procedures for the practice, including turning on systems, checking voicemail and returning calls, reviewing schedules, and completing prep work for the following day Coordinate registration and account activation for new patients, including completion of the New Patient Relationship form for all patients Follow up on patient recall report, including sending postcards and making phone calls regarding appointments; completed appointment reminder calls Skills: The Patient Coordinator utilizes strong communication skills daily to interact effectively with patients, understand dentistry front desk operations, and reviewing insurance coverage. Organizational skills are essential for managing appointment schedules, patient records, and administrative tasks efficiently, preventing delays and errors. Proficiency with EHR systems and office software enables the coordinator to maintain accurate data and streamline workflows. Problem-solving skills are applied when addressing patient concerns, insurance issues, or scheduling conflicts, ensuring smooth operations.

Bilingual Patient Care Coordinator is on site (7301 Peak Dr. Las Vegas, NV 89128) Pay: $17.00-$18.00/hour based on experience Shift: Monday-Friday, 9:15AM-5:45 PM Steinberg Diagnostic Medical Imaging (SDMI) stands at the forefront in the radiology industry, providing exceptional imaging services at 12 state-of-the-art facilities throughout the Las Vegas valley. We are committed to exceptional patient care and creating a positive, inclusive workplace culture. Our team members enjoy competitive compensation, comprehensive medical and dental coverage, retirement benefits, and ongoing training with opportunities for continued professional growth. Job Overview: The Bilingual Patient Care Coordinator provides customer support by handling high volumes of incoming and outgoing calls, offering assistance, information, and solutions in a fast-paced, service-focused call center environment. Spanish/English proficiency required. Responsibilities: Answer a minimum of 60 calls per day. Handle all calls and referrals in accordance with organization-identified metrics for productivity and desired service levels, following scripts, and policies/procedures. Ability to triage patient, accurately schedule them based on defined appointment booking protocols, and navigate patient to the correct area of care. Attention to detail and sense of urgency to resolve complaints. Ability to work different shifts and Saturdays as necessary to support the operations of the Call Center. Other duties as assigned. Minimum Skills/Requirements High School graduate or equivalent with 6-month experience as a medical receptionist or related experience, preferred. One (1) or more years' experience working in a call center. Healthcare preferred. Knowledge of medical terminology, ICD10, CPT coding and procedures preferred. Knowledge of basic insurance guidelines within the last two years preferred. Working knowledge of computers, the ability to navigate within automated systems, software packages, and can type 45 words per minute (preferred). What We Offer: As a full time (exempt/nonexempt) employee, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, 401K, PTO, paid holidays and more. Experience exceptional service with a fulfilling career in medical imaging with Steinberg Diagnostic Medical Imaging.

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The Patient Access & Intake Coordinator plays a key role in facilitating a smooth and efficient patient admission process. This position provides vital administrative and operational support to the Business Development team and the Central Access and Authorizations Team (CAAT), ensuring timely initiation and management of referral activity. Responsible for launching the referral management process, the coordinator oversees admission workflows, gathers and verifies required documentation, coordinates information for necessary approvals, and communicates essential information to relevant departments. Acting as a central liaison between Business Development, facility leadership, and CAAT colleagues, this coordinates admission logistics, confirm readiness to receive the patient, and ensure all clinical and operational details are aligned prior to arrival. This role actively contributes to quality improvement, problem solving, and productivity initiatives within an interdisciplinary team model, demonstrating accountability and a commitment to operational excellence. Essential Functions * Serves as key team member of the new Central Access and Authorizations Team (CAAT), focused exclusively on intake of referrals and building the initial case for patient admission. * Responsible for initiating any patient referral by establishing patient account in appropriate referral management platform * Performs a wide variety of typing assignments, including entering demographic information into referral platform and/or Meditech for admission * Works with business development team to gather patient information, admission and facility details from multiple referral platforms and sources * Validates data and enters complete details into referral platform, establishing the foundation for successful benefit verification, initial prior authorization and ultimate patient admission * Manages the entry of care transition program referrals into appropriate platform and working with business development team to manage those referrals * Supports the business development team in coordinating the admission of the patient by coordinating bed assignments and any necessary admission paperwork, in collaborating with designated owner at the facility. * Confirms that insurance verification / auth is complete * Validates patient account and profile and PIC days in appropriate systems of record * Communicates specific patient needs for bed, equipment, supplies, pharmacy, and consult services based on information received from business development team * Provides hospital team with needed information on pending/new admissions * Coordinates bed availability with facility house supervisor * Responsible for working with the business development team to maintain accuracy and integrity of the pending referral log in the referral platform, which may include: * Review and reconciliation of referral log reports * Review and reconciliation of patient accounts in referral management systems * Participates in continuing education/ professional development activities * Learns and develops full knowledge of the CAAT Admission Processes and actively seeks to continuously improve them. * Learns and has a full understanding of scheduling and pre-register routines in Meditech and any other referral platform utilized by the CAAT team (i.e., Referral Manager) * And ad hoc duties as assigned that fall within scope of the CAAT team Knowledge/Skills/Abilities/Expectations * Team player, able to communicate and demonstrate a professional image/attitude * Excellent oral and written communication and interpersonal skills * Strong computer skills with both standard and proprietary applications * Data entry with attention to detail * Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards. * Communicates and demonstrates a professional image/attitude for patients, families, clients, coworkers and others * Adheres to policies and practices of ScionHealth * Must read, write, and speak fluent English * Must have good and regular attendance * Approximate percent of time required to travel: N/A Pay Range: $16.34-$24.51/hr. ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness. Qualifications Education * High School Diploma or GED required * Associates or Bachelors Degree preferred * Preference towards a healthcare related area of concentration or be a licensed health care provider or equivalent experience. Licenses/Certifications * None Required Experience * Experience in a healthcare related area is preferred. * Work experience in post-acute care a plus.