Patient access representative jobs in Layton, UT - 433 jobs
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Customer Service Representative
American Cruise Lines 4.4
Patient access representative job in Sandy, UT
American Cruise Lines, the nation's largest operator of luxury river and coastal cruises, is seeking a passionate and customer-focused Customer Service Representative to join our growing team. This exciting opportunity allows you to become an integral part of delivering exceptional service to our valued passengers on their unforgettable journeys. As a leading provider of luxury small-ship cruising across 35 U.S. states, American Cruise Lines offers unparalleled experiences for both our guests and employees.
Schedule and Benefits:
Work Location: This position is based in Sandy, UT, and requires the ability to work on-site.
Schedule: Must be able to work 5 days a week, with 8-hour shifts, including weekend availability.
Benefits: American Cruise Lines offers a comprehensive benefits package that includes medical/dental insurance and a 401(k),
Responsibilities:
First Point of Contact: Provide exceptional customer service by assisting new and returning passengers before, during, and after their cruises.
Personalized Service: Coordinate and fulfill special requests, ensuring every guest's needs are met with care and attention.
Sales & Reservation Support: Assist with ongoing sales operations, manage reservations, and help guide guests through booking processes and payment systems.
Customer Issue Resolution: Handle guest inquiries and concerns with empathy, professionalism, and prompt solutions, ensuring customer satisfaction at all times.
Adhere to Policies: Uphold American Cruise Lines' policies and procedures to ensure smooth operations and exceptional service.
Team Collaboration: Work closely with team members to ensure a seamless customer experience and share knowledge to enhance team performance.
Qualifications:
Customer Service Expertise: Proven experience in phone-based customer service, with a commitment to providing top-tier support.
Strong Communication Skills: Excellent verbal and written communication abilities, with a focus on clarity and professionalism.
Attention to Detail: Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment.
Tech-Savvy: Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook, with experience in data entry and reservations management.
Organizational Skills: Highly organized, with the ability to prioritize tasks and manage time effectively.
Confidentiality: Ability to handle sensitive guest information with the utmost professionalism and confidentiality.
Passion for Travel: A genuine passion for the travel industry and providing outstanding service to travelers.
Who We're Looking For:
If you are someone who thrives in a dynamic, customer-focused environment and has a passion for the travel and cruise industry, we want to hear from you! As a Customer Service Representative at American Cruise Lines, you will be at the heart of delivering luxury cruise experiences that exceed expectations.
$31k-36k yearly est. 3d ago
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Customer Service Representative / Digital Key Operator
Alphagraphics-Us403
Patient access representative job in West Jordan, UT
Benefits:
401(k)
401(k) matching
Health insurance
Opportunity for advancement
Paid time off
BENEFITS/PERKS:
Competitive Compensation
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team is actively seeking a Customer Service Representative (CSR) to join us full-time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
More than anything, we're looking for highly collaborative and dependable teammates who are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in person to provide information about products or services, take and enter orders, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics, Inc. franchisee. If hired, Franchisee will be your employer, not Alphagraphics International, Inc. or any of its affiliates or any other franchisees.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$27k-35k yearly est. 3d ago
Crew Scheduler
Breeze Aviation Group, Inc.
Patient access representative job in Cottonwood Heights, UT
Ensure all scheduled crew members are legal, qualified, and available for their assignments Proficient in the use of company-approved crew scheduling software and company policies Ensure compliance with all FAR legalities for Flight Crew and Flight A Crew, Scheduler, Flight Attendant, Restaurant, Legal
$28k-42k yearly est. 4d ago
Scheduling Specialist
Radiology Partners 4.3
Patient access representative job in South Jordan, UT
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position, working 40 hours per week, 10 AM - 6 PM.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 1d ago
Front Desk/Patient Services Coordinator
IVI RMA North America
Patient access representative job in Clearfield, UT
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with RMA of Utah. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-5:00pm supporting the Clearfield, Sandy and Salt Lake City offices.
The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday - Friday 8:00am-5:00pm
$30k-40k yearly est. 2d ago
Patient Access Representative
Commonspirit Health
Patient access representative job in West Valley City, UT
**Job Summary and Responsibilities** As "the champion of first impressions" our valued PatientAccess professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this PatientAccessRepresentative role you will:
+ Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
+ Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
+ Verify insurance benefits; explain financial requirements to the patient or patientrepresentative, and collect the outstanding patient portion prior to or at the point of service.
+ Serve as a mentor to new associates and assist in new employee orientation.
**Job Requirements**
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
+ Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
+ Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
+ High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
**Where You'll Work**
At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
**Pay Range**
$17.00 - $23.31 /hour
We are an equal opportunity employer.
$17-23.3 hourly 60d+ ago
Patient Experience Specialist - Part Time - 3-8 PM
Ogden Clinic Careers 4.1
Patient access representative job in Layton, UT
Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values.
Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:
Medical (including a partially company funded HSA option and in-house discount plan)
Dental, Vision, Disability and other plan coverage options.
Company paid life insurance for employees and their families.
Employee Assistance Program that provides free counseling to employees and their families.
Paid Time Off and Holidays
Scholarship Program
401k with generous profit sharing contributions.
In nearly all cases, no nights, weekends or holiday shifts.
Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
Salary ranges reviewed annually.
Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing talent@ogdenclinic.com.
$15 hourly 38d ago
Rehab Coordinator
TMC 4.5
Patient access representative job in Salt Lake City, UT
Job DescriptionDescriptionAsk about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You will be a professional representative of TMC throughout the facility as you develop and promote healthy relationships with all company and facility staff. Our Rehab Coordinators play an impactful role in successful execution of the TMC Experience.
Key Responsibilities
Transports and assists with patient care under the direct supervision of licensed therapists and in accordance with all state and federal laws.
Orders and maintains office supplies per company policy.
Responsible for the department filing, maintaining all filing cabinets, charts, and binders as described in the Facility Organizational Policy.
Prepares necessary forms to be distributed for physician signature and tracks the documentation so it is received in a timely manner.
Once the documentation is returned, complete a thorough review of the documentation to ensure it is complete, accurate and in compliance. Alert the Therapy Care Navigator, TCN, as required.
Make copies, scan, distribute, file all documentation in both charts and JBS (through Scan Snap) within the designated time frame to ensure all records are maintained accurately and are current and up-to-date.
Reviews DARs, treatment grids, and other reports as assigned to ensure accuracy and completion under supervision of TCN.
Attends meetings as directed by the TCN. Takes notes and communicates clearly and effectively back to the TCN and/or therapy staff all relative therapy information as needed.
Completes Tech Check List (Daily, Weekly, Monthly), notifies TCN of deficient areas and files as required.
Follows proper procedure for maintaining the cleanliness of the treatment and office areas.
Completes weekly sanitation of all equipment as directed by the TCN.
Represents the companies of TMC in a professional manner.
Promotes a positive work environment and follows company core values.
Develops and promotes working relationships with all company and facility staff.
Completes and monitors treatment scheduler and staff scheduler; secures PRN coverage when needed as directed by the TCN.
Reviews/approves time sheets daily under the direction of the TCN and in accordance with company policy.
Assist with answering phones and taking messages as necessary.
Check emails and distribute as necessary; ensures that All User and other company communications are distributed/or displayed for all staff to read.
Completes DAR and timesheet daily.
Completes assigned tasks as directed by the TCN, Area Manager and/or Regional Director.
Other duties as assigned.
Skills, Knowledge and Expertise
High School Diploma or GED.
Demonstrate computer proficiency.
Nurses' Aide Certification or equivalent health paraprofessional training and/or one year of experience in the rehabilitation field preferred.
Ability to successfully complete company Tech Coordinator training and testing.
Ability to demonstrate customer service and soft skills.
Ability to follow TMC Values and Mission Statement.
Excellent organizational skills. - Excellent communication and interpersonal skills.
Ability to multi-task, prioritize and meet deadlines within a teamwork environment.
Ability to identify, communicate and resolve issues and concerns as needed.
Maintain confidentiality.
Ability to lift and control 50 pounds.
TMC is an equal opportunity employer.
Benefits
New Grad Tuition Reimbursement Available!
Flexible Scheduling.
CEU and State Licensure Reimbursements.
13 Days of PTO and 6 Paid Holidays.
Plus one free Floating Holiday every year!
Internal Growth and Leadership Opportunities.
Mental Wellbeing Support Program.
Health, Dental, and Vision.
Retirement benefits (including 401k company match).
$46k-62k yearly est. 9d ago
Patient Access Representative
Common Spirit
Patient access representative job in West Valley City, UT
Job Summary and Responsibilities As 'the champion of first impressions' our valued PatientAccess professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this PatientAccessRepresentative role you will:
* Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
* Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
* Verify insurance benefits; explain financial requirements to the patient or patientrepresentative, and collect the outstanding patient portion prior to or at the point of service.
* Serve as a mentor to new associates and assist in new employee orientation.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
* Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
* Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
* High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Where You'll Work
At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
$30k-38k yearly est. 7d ago
Patient Access Coordinator - American Fork
Pure Infusion Suites
Patient access representative job in American Fork, UT
We are currently seeking an exceptional PatientAccess Coordinator (PAC) with a deep commitment to integrity, accountability, and a love for our patients & team. Our regular hours are Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off. In addition to a competitive hourly rate, we offer the following benefits:
• 401(k) Matching
• Health, Vision, and Dental Insurance
• Over 20 days of paid time off annually
Pure Infusion Suites is a fast-growing healthcare start-up, recognized as the fastest-growing company in Utah as of October 2024. We credit our success to our remarkable team, strong purpose, shared values, and a supportive culture that is evident across every location and department. Our mission is to deliver exceptional patient care through individual autonomy, quality time with patients, and meaningful interactions with referring providers. If you are self-directed, honest, and passionate about making a difference, Pure Infusion Suites offers an environment where you can thrive.
If you've been looking for a healthcare position that truly allows you to love on, personally care for, and intentionally work with patients without the chaos of traditional healthcare systems, then Pure is likely what you have been waiting for, we hope you'll keep reading.
OUR CORE VALUES
We live by four core values that define our culture and guide our hiring:
• People-obsessed
• Passionate
• Builder
• Grateful
THE JOB
In this role, you'll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure. Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white-glove, concierge-level experience, which you can see reflected in our patient reviews. In addition to scheduling, you'll work closely with patients and staff to ensure every detail of the patient's visit goes smoothly.
THE IDEAL CANDIDATE
We're seeking driven individuals who care deeply for our patients and want to be part of building something exceptional. Ideal candidates will:
• Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices.
• Excel in customer service skills in both phone and in-person settings (medical environment experience preferred).
• Be tech-savvy and comfortable with various software applications.
• Be comfortable working in a fast-paced environment and taking on multiple roles.
• Collaborate seamlessly with nurses and other team members virtually
REQUIREMENTS
• High school diploma or equivalent
• Proficiency in CRM and EMR software systems
• BLS Certification within 30 days of hire
• Eligibility to meet U.S. employment requirements
WHY JOIN US?
At Pure Infusion Suites, you'll find a role where your impact on patients' lives is direct and meaningful every single day. If this resonates with you, we can't wait to meet you.
Thank you for considering a career with Pure Infusion Suites. We look forward to the opportunity to work together!
$30k-37k yearly est. 12d ago
Patient Experience Specialist
Allevio Care, LLC
Patient access representative job in Tooele, UT
Job Description
About Allevio
At Allevio, we're on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions-like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients.
We know running a medical practice comes with unique challenges, and that's why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you'll join a team that's passionate about helping clinics thrive-today and for the long haul.
Position Overview
Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company's vision and values.
This position will be 3 days in our Foot and Ankle Specialists - Tooele clinic and 2 days in our Foot and Ankle Specialists - West Valley clinic.
Key Responsibilities
Always exhibits professional behavior.
Smiles and helps patients feel comfortable. Provides a great patient experience.
Welcome and check in patients.
Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail.
Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log).
Confirming and entering patients' demographics and insurance information.
Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary.
Check patients out, make return appointments, and collect payment for any services or products received.
Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable.
Work as a team and provide overall support for the physicians and other office staff.
Requirements & Qualifications
Must speak Spanish (required)
One year or more of medical front office experience.
Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients.
Demonstrated attention to detail.
Ability to work quickly with high accuracy.
Friendly and welcoming demeanor.
Ability to collect money due from patients.
Understanding of ICD 10 and CPT coding and modifiers.
Ability to communicate clearly by telephone, in writing and in person.
Willingness to take on any task assigned.
Dedication to integrity, accountability and respect.
What You'll Bring
Strong collaboration skills with the ability to work effectively across teams and functions
Proven initiative and a proactive mindset- you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward
Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change
Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit.
A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture
Benefits & Perks
Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and company holidays
Equal Opportunity Employer
Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.
Patient access representative job in American Fork, UT
Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. Meets with pre-op patients to explain the surgery process..
Essential Functions
Creates and manages provider's surgery/hospital procedure schedules. Maintains any changes, cancellations, rescheduling and/or clinical follow up on these schedules. Uses Provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders.
Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior auth for them. Verifies eligibility and benefits. Coordinates referral for patients that will go out of network. Point of contact for surgery authorization questions. Obtain proper CPT code from provider for authorization.
Proposes iCentra requirements to create a pre-surgical FIN# and to create required surgical scheduling card for the Hospital scheduler to pull the case information, where applicable.
Coordinate with the provider to ensures all necessary surgical/procedure equipment is requested for any special item that needs to be pulled from Hospital supplies or special equipment that needs to be brought in by surgical supply Reps. Coordinates any necessary Hospital items with nursing staff at the Hospital. Calls in surgical/procedure order for Providers the Hospital surgery/procedure scheduler day before cases.
Meets with surgery/procedure patients to explain the process. This includes pre-op labs, tests, or any pre-requisite that needs prior attention. Coordinates with Providers and Medical Staff any red flag pre-operative health concerns for patient safety.
Scan and Document process in patient charts and relay cost estimations. Investigate billing disputes for surgery/procedure.
Skills
Medical Insurance Coding
Computer Literacy
Patient Care
Health Care
Medical Procedures
Medical Terminology
Electronic Medical Records (EMR)
Surgeries
Patient Safety
Minimum Qualifications
Two years of medical registration, billing, collection, scheduling, or insurance experience,
Two years of customer service experience
Working knowledge of word processing, spreadsheet, email, and calendaring programs.
Preferred Qualifications
Associate's Degree. Degree must be obtained through an accredited institution. Education is verified.
Two years at Intermountain Health as a PSR, MA or similar position
Two years of experience working with patientaccess or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts.
EMR experience
Bi-lingual - Spanish speaking
Knowledge of medical terminology
Versed in CPT/ICD codes
Physical Requirements
Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
Location:
American Fork Specialty Clinic
Work City:
American Fork
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.85 - $30.21
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$33k-38k yearly est. Auto-Apply 1d ago
Crew Records, Training, & Scheduling Specialist
Breeze Airways
Patient access representative job in Salt Lake City, UT
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World's Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission:
“To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”
Breeze is hiring- join us!
The Crew Records, Training, and Scheduling Specialist is responsible for maintaining and auditing Pilot and Flight Attendant records to ensure full regulatory compliance. This role monitors crew qualifications, schedules required training events, and serves as a liaison between Flight Operations Training, Inflight Training, and other stakeholders. The Specialist ensures training is conducted in accordance with FAA regulations while supporting efficient, timely communication across departments and with instructors, check pilots, and crew members.
Here's what you'll do
Maintain and audit Pilot and Flight Attendant training records to ensure accuracy, compliance, and integrity.
Monitor crew qualifications and schedule all required training events, Initial Operating Experiences (IOE), and check rides in alignment with FAA regulations.
Develop and communicate Instructor and Air Transportation Instructor (ATI) schedules in NOC and other systems.
Serve as an end user and subject matter expert for QTMS (MINT) and related training record systems.
Adhere to established processes and controls that safeguard training record integrity, regulatory compliance, and crew currency.
Communicate regularly with managers, administrators, and company leadership regarding crew qualification status.
Act as liaison between Flight Operations Training, Inflight Training, other company departments, and external contract training facilities.
Coordinate and communicate travel for crew training events as needed.
Support external (FAA, DoD, IOSA) and internal (IAP) training audits.
Partner with internal stakeholders and business partners to ensure efficient scheduling of training events.
Provide proactive communication with instructors, check pilots, and crew members regarding training schedules.
Uphold Breeze Aviation Group's values of Safety, Kindness, Integrity, Ingenuity, and Excellence.
Perform other duties as assigned.
Here's what you'll need to be successful Minimum Qualifications
Bachelor's degree in Business, Administration, Aviation, or related field, or equivalent experience.
4+ years of prior experience in crew scheduling, training, record keeping, or related field.
Must be flexible and willing to work a rotating schedule, including nights and weekends, when necessary.
Strong verbal and written communication skills with the ability to interface effectively across departments.
Proven ability to work under pressure, manage deadlines, and adapt to changing priorities.
High attention to detail with strong organizational and time management skills.
Self-starter with a positive attitude and strong desire for success.
Ability to complete projects independently with minimal supervision.
Must be at least 18 years of age.
Ability to read, write, speak, and understand English.
Preferred Qualifications
Understanding and working knowledge of FAA regulations Part 121 N&O and FAR117
Experience using an Electronic Record Keeping and Scheduling System
Skills/Talents
Adept at using Microsoft Office Suite
Exemplifies Breeze's safety culture, values, and mission
Excellent oral and written communication skills
Excellent problem-solving skills
Ability to work with individuals and teams at all levels in the organization
Perks of the Job
Health, Vision and Dental - Full Time
Health Savings Account with Breeze Employee Match
401K with Breeze Employee Match
Generous PTO
Travel on Breeze and other Airlines too!
Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at ***************** then click “Careers” at the bottom of the page.
$28k-37k yearly est. Auto-Apply 15d ago
Insurance Verifications Specialist
Truhearing 3.9
Patient access representative job in Draper, UT
TruHearing is a rewarding, fun and friendly, mission-based organization that makes a real difference towards improving people s lives. Our employees enjoy a positive working environment in a company that has experienced rapid growth. We offer a comprehensive benefits package, educational assistance, and opportunities for advancement.
TruHearing is the market leader and a force for positive change in the hearing healthcare industry. We reconnect people to the richness of life through industry-leading hearing healthcare solutions. We work with insurance companies, hearing aid manufacturers, and healthcare providers to reduce prices and expand access to better hearing care and whole-body health.
TruHearing is part of the WS Audiology Group (WSA), a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. The WSA portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.
About the Opportunity:
This role exists to work with patient health plans to coordinate the patients claims and insurance benefits when purchasing hearing aids through a provider in TruHearing s provider network.
What will you be doing?
Confirm patient s insurance coverage, demographic information and other details with health plans via outbound phone calls, web chats, or online portals.
Accurately document patient hearing aid benefit details, and patient information in TruHearing s proprietary data system according to compliance requirements and TruHearing standards.
Demonstrate an understanding of applicable patient claims and insurance benefits by providing specific insurance information to claimants, health plans, and members of the TruHearing insurance department.
Validate patient demographic information with health plan payers (e.g., Medicare, Medicaid, private, and commercial) via outbound phone calls, web chats, or online portals.
What skills do you need to bring?
In addition to exhibiting the TruHearing Values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact, this role requires the following:
Customer Focus Develops customer relationships over time, provides services and offerings in the right moment.
Accountability Is on-time, on -task under appropriate supervision.
Quality Meets quality standards of the organization with appropriate support.
Resilience Maintains energy in the face of occasional strenuous work demands.
Productivity Meets productivity standards of the organization with appropriate support.
Teamwork Collaborates with others to accomplish standard, documented processes.
Using Technology Uses basic IT tools or software.
What education or experience is required?
Required:
High School Diploma or equivalent.
Six (6+) months experience working in the healthcare industry.
Preferred:
One (1+) years experience working in the healthcare industry.
Medical Claim submission experience
Medical Prior authorization experience
Medical benefit verification experience
Knowledge in Availity, TriZetto, Waystar, other clearinghouses
What benefits are offered?
TruHearing offers a generous compensation and benefits package including health coverage, a fully vested 401k match, education assistance, fully paid long and short-term disability, paid time off and paid holidays. We are conveniently located across the street from the Draper FrontRunner station and subsidize the cost of a UTA pass with access to FrontRunner, TRAX and regular bus service employee cost is less than $2 per day. You ll work in an exciting and fun environment and have the opportunity to grow with us.
Equal Opportunity
TruHearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.
$26k-29k yearly est. 13d ago
Enhanced Registrar
Intermountain Health 3.9
Patient access representative job in Logan, UT
The Enhanced Registrar provides extraordinary care to our customers through friendly, courteous, and professional service. This position registers patients in multiple service lines. The Registrar obtains and inputs all necessary demographic, financial, and clinical information from the patient or representative.
**What does it mean to be a caregiver with Intermountain? Check out** this video (*********************************** QlYWE59dbkpYy) **and learn more and discover the "Power of We."**
**To learn more about this exciting opportunity, please to schedule a time to further discuss this opportunity** Click Here (**************************************** **.**
**Shift Details**
+ PRN Position
+ Monday - Friday (6:15 AM - 5:00 PM)
+ 10-12 Hour Shifts
+ Must be available for some Weekends and Holidays.
**Essential Functions**
+ Verifies accuracy of EMPI link and identifies and reports possible linking problems and Identity Theft.
+ Interacts with patient/representative to gather, verify, and input patient demographic, insurance, and essential admission information accurately into a database ensuring that appropriate billing, reporting and analysis by facility, corporate, state and federal agencies can be performed.
+ Registers for multiple service lines within a facility using appropriate patient service types; may register for all service lines within a facility.
+ Comprehends and provides explanation of legal documents in accordance to regulatory requirements, which may include: Advance Directives, MSP, Surgical H & P, Consent and Conditions of Admission, HIPAA Notice of Privacy Practices, Important Message from Tricare, Important Message from Medicare, etc.
+ Uses appropriate tools and facility contracts to hold financial discussions with patients or representatives (e.g., collection of copay/deposit, review of insurance benefits and out of network/non-coverage issues, cost estimation, financial obligation, initiation of payment arrangements, availability of financial assistance, initiation of rescheduling of services).
+ Coordinates with physician offices, clinical staff, and patients on out of network issues to ensure patients maximize their insurance benefits. Ensures consideration is given to patient-specific conditions when determining whether to reschedule the patient's service at a participating provider.
+ Responds to patients questions regarding billing process information and provides way-finding as needed.
+ Maintains quality and productivity stats determined reasonable for position.
+ May lead and/or train new employees.
+ May perform cashiering and hospital reception duties.
+ Cross-trains to cover shifts in other departments as needed when departments are short-staffed and on holidays; holiday coverage may include the ED.
+ Understands the overall facility and patient process. Problem-solves with patients, department staff, and physicians working as a team to ensure registration information is complete, patients are directed appropriately, department schedules are maintained, and the patient has a positive and seamless check-in process.
+ Works admitting reports and Case Mix errors as assigned and in a timely manner, ensuring statistical reports are correct for analysts.
+ s the first interaction patients have with the hospital and as such, is responsible to set the tone for the patient's service.
+ Supports hospital-specific patient engagement initiatives as directed by supervisor/manager.
+ Supports the facility to achieve desired NRI National Research Institute and HCHAPS standard.
**Shift Details**
+ PRN Position
+ Monday - Friday (6:15 AM - 5:00 PM)
+ 10-12 Hour Shifts
+ Must be available for some Weekends and Holidays.
**Minimum Qualifications**
+ Three years of customer service experience within the last five years.
+ Negotiation or collection experience within the last three years.
+ Experience working effectively in time sensitive situations, multi-tasking and making prompt, responsible decisions.
+ Demonstrated typing proficiency.
+ Experience using basic computer skills.
+ Excellent communication and interpersonal skills.
**Preferred Qualifications**
+ Bilingual fluency in English and Spanish.
+ Registration experience on Tandem or iCentra.
+ Data entry or clerical experience in a medical office setting.
+ Working knowledge of medical terminology.
Interact with others requiring the employee to communicate information.
- and -
Operate computers and other office equipment requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
**Location:**
Intermountain Health Logan Regional Hospital
**Work City:**
Logan
**Work State:**
Utah
**Scheduled Weekly Hours:**
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.39 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$28k-34k yearly est. 13d ago
Patient Experience Specialist - Part Time - 3-8 PM
Ogden Clinic 4.1
Patient access representative job in Layton, UT
Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values.
Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:
* Medical (including a partially company funded HSA option and in-house discount plan)
* Dental, Vision, Disability and other plan coverage options.
* Company paid life insurance for employees and their families.
* Employee Assistance Program that provides free counseling to employees and their families.
* Paid Time Off and Holidays
* Scholarship Program
* 401k with generous profit sharing contributions.
* In nearly all cases, no nights, weekends or holiday shifts.
* Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
* Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
* Salary ranges reviewed annually.
* Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing **********************.
$15 hourly Easy Apply 39d ago
Front Desk/Patient Services Coordinator
IVI RMA North America
Patient access representative job in Salt Lake City, UT
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with RMA of Utah. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-5:00pm supporting the Clearfield, Sandy and Salt Lake City offices.
The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday - Friday 8:00am-5:00pm
$30k-40k yearly est. 2d ago
Rehab Coordinator
TMC 4.5
Patient access representative job in Salt Lake City, UT
Department
Quality Care Rehab
Employment Type
Full Time
Location
Monument Health Millcreek
Workplace type
Onsite
Compensation
$16.50 - $17.50 / hour
Key Responsibilities Skills, Knowledge and Expertise Benefits About TMC We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
$16.5-17.5 hourly 15d ago
Patient Service Representative InstaCare
IHC Health Services 4.4
Patient access representative job in North Ogden, UT
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
Essential Functions.
Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patientaccess, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
Skills
Professional etiquette and communication.
Collaboration / Teamwork
Confidentiality
Customer service
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Cash management
Minimum Qualifications
Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
Preferred Qualifications
One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual
Physical Requirements
Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.
Location:
North Ogden Clinic
Work City:
North Ogden
Work State:
Utah
Scheduled Weekly Hours:
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.86 - $23.22
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Patient access representative job in American Fork, UT
Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. Meets with pre-op patients to explain the surgery process..
**Essential Functions**
+ Creates and manages provider's surgery/hospital procedure schedules. Maintains any changes, cancellations, rescheduling and/or clinical follow up on these schedules. Uses Provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders.
+ Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior auth for them. Verifies eligibility and benefits. Coordinates referral for patients that will go out of network. Point of contact for surgery authorization questions. Obtain proper CPT code from provider for authorization.
+ Proposes iCentra requirements to create a pre-surgical FIN# and to create required surgical scheduling card for the Hospital scheduler to pull the case information, where applicable.
+ Coordinate with the provider to ensures all necessary surgical/procedure equipment is requested for any special item that needs to be pulled from Hospital supplies or special equipment that needs to be brought in by surgical supply Reps. Coordinates any necessary Hospital items with nursing staff at the Hospital. Calls in surgical/procedure order for Providers the Hospital surgery/procedure scheduler day before cases.
+ Meets with surgery/procedure patients to explain the process. This includes pre-op labs, tests, or any pre-requisite that needs prior attention. Coordinates with Providers and Medical Staff any red flag pre-operative health concerns for patient safety.
+ Scan and Document process in patient charts and relay cost estimations. Investigate billing disputes for surgery/procedure.
**Skills**
+ Medical Insurance Coding
+ Computer Literacy
+ Patient Care
+ Health Care
+ Medical Procedures
+ Medical Terminology
+ Electronic Medical Records (EMR)
+ Surgeries
+ Patient Safety
**Minimum Qualifications**
+ Two years of medical registration, billing, collection, scheduling, or insurance experience,
+ Two years of customer service experience
+ Working knowledge of word processing, spreadsheet, email, and calendaring programs.
**Preferred Qualifications**
+ Associate's Degree. Degree must be obtained through an accredited institution. Education is verified.
+ Two years at Intermountain Health as a PSR, MA or similar position
+ Two years of experience working with patientaccess or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts.
+ EMR experience
+ Bi-lingual - Spanish speaking
+ Knowledge of medical terminology
+ Versed in CPT/ICD codes
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
American Fork Specialty Clinic
**Work City:**
American Fork
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.85 - $30.21
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$30k-34k yearly est. 2d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Layton, UT?
The average patient access representative in Layton, UT earns between $27,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Layton, UT
$34,000
What are the biggest employers of Patient Access Representatives in Layton, UT?
The biggest employers of Patient Access Representatives in Layton, UT are: