Patient Access Representative
Patient access representative job in White Plains, NY
Schedule: Full-time
Pay Rate: $25/hr
Openings: 3-5
Background Requirements: Must pass BRC + drug screen
Systems: Epic preferred
We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.
Responsibilities:
Greet, register, and assist patients during check-in and check-out.
Verify insurance eligibility, demographics, and benefits.
Enter and update patient information accurately in Epic.
Assist with scheduling appointments, referrals, and procedure orders.
Provide exceptional customer service to patients, families, and clinicians.
Answer phones, respond to inquiries, and ensure timely patient flow.
Follow hospital policies, HIPAA regulations, and departmental workflows.
Qualifications:
1-2 years of Patient Access, front desk, medical office, or hospital experience.
Experience with Epic strongly preferred.
Strong customer service background required.
Ability to multitask and remain professional during high-volume periods.
Excellent communication and data-entry accuracy.
Must be willing to work onsite in White Plains
Must pass a background check and drug screen.
Patient Registration Representative
Patient access representative job in New York, NY
Please find below the :
Job Title : Patient Registrar
Duration : 6+ months (Possibility for extension)
Pay Rate : $23/Hr.
Schedule Notes: 9:00 am - 5:00 pm
Job Description:
M-F 9a-5p. 24 wk assignment covering FTE LOA. HS diploma/GED (R). Some college (P). Proficiency in EHR (strongly P). 3 yrs clerical exp (R) [3-5 yrs preferred of cardiology exp in medical or secretarial setting]. Data entry skills of 4500 keystrokes (R).Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (P). Customer service, telephone, keyboard, computer, effective communication skills (R). Customer service exp (P).
Benefits:
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Customer Service Representative
Patient access representative job in Farmingdale, NY
Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless environment. Your primary role will be to enter claims, address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.
COMPANY DESCRIPTION:
Network Adjusters, Inc. has been serving the insurance industry for almost seven decades and provides third-party claims administration and independent adjusting services to its clients. We offer flexible, cost-effective products tailored to the specific needs of our clients. Our services focus on achieving early claims resolution while maximizing savings on expenses and loss pay out. The company is located in Farmingdale, NY.
RESPONIBILITIES:
Communicate with clients, insureds, claimants and providers via phone and email
Provide knowledgeable answers to questions about claims status and processes
Work with internal departments to meet clients needs
Data entry in various platforms, including claims intake, claims processing, preparing files for audits
Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB
Perform DMV, Locate, Asset and Police Report searches
Faxing and copying, as needed
QUALIFICATIONS:
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Working knowledge of Microsoft Office Suite and other office equipment
Associate's degree or equivalent experience preferred
Ability to learn new systems and adapt
Clerical skills including data entry, record keeping, and confidentiality
Highly organized, detail-oriented, able to multitask effectively, and work independently
Experience working in an insurance or related business would be beneficial but is not required.
PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position as this role requires in-office presence. (This role is located in Farmingdale, NY)
BENEFITS:
• Training/Development and Growth opportunities
• 401(k) with company match
• Comprehensive health plans
• Strong work/family and employee assistance programs
• Flexible work hours
• Comprehensive health plans including dental and vision coverage
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off / company holidays
• Referral program
Starting pay for this position: $25.00 per hour
Seasonal Customer Service Representative
Patient access representative job in New York, NY
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.
Your Role
This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates about questions on their accounts.
What you Bring
Customer Focus
Functional/Technical Skills
Personal Learning
Technical Learning
Conflict Management
Must have great customer service skills, experience in handling money, positive attitude, and must like detailed work.
To perform this job successfully, an individual must be able to perform each job duty satisfactorily.
The requirements listed above are representative of the knowledge, skills and/or ability required.
Practice Coordinator
Patient access representative job in New York, NY
ABOUT THE ROLE
The Practice Coordinator performs a wide range of administrative tasks to support assigned attorneys and other timekeepers and plays an integral role in daily practice support, combining premier assistance with administrative, organizational, project-based, and practice-related responsibilities to provide comprehensive support. The Coordinator leverages detailed knowledge of legal procedures, firm operations, and client needs to ensure seamless and efficient management of attorney schedules, client matters, billing, and practice-related projects. This individual provides a high level of client service and support while producing a high volume of consistently excellent work product.
Administrative Coordination
Maintains detailed calendars displaying appointments, deadlines, travel schedules, and conference calls. Proactively tracks important dates to ensure timely completion of key tasks.
Provides professional relationship management with external and internal clients. Serves as a direct point of contact for telephone calls, emails, and in-person inquiries. Exercises sound judgment when screening communications, facilitating effective follow-up and high-quality client service.
Creates and maintains client/matter lists and communication lists. Maintains contacts in Outlook and Salesforce.
Manages both paper and electronic files in compliance with the firm's records management policies, ensuring confidentiality and accuracy. Creates and maintains working files and binders as requested. Utilizes firm-provided software to accurately store email messages and maintain and retrieve files.
In conjunction with Paralegals, may prepare or coordinate the preparation of Responses to Auditor Requests. Assists with preparation of Opinion Letters.
Utilizes firm-designated workflow software to open and close matters. Processes and tracks conflict reports. Prepares engagement letters. Initiates client file transfer requests and assists with client disengagements. May facilitate the secure transfer of case/client data in accordance with firm's data security policy.
General Practice Support
Creates, edits, proofreads, and finalizes complex and practice specific legal and administrative documents, forms, and correspondence, ensuring accuracy and completeness.
Engages in active coordination of practice-related projects such as practice group meetings and initiatives, client or industry research, and event planning. Interprets objectives, designs project timelines, and ensures that deliverables align with the firm's expectations.
Supports attorneys' efforts to maintain client relationships. Coordinates pitch materials, tracks leads, updates contact databases, and arranges key client meetings. Assists with social media or targeted outreach.
Partners with other administrative departments (Billing, Marketing, IT, Office Services) to assemble critical information, coordinate billing tasks, and maintain client satisfaction.
Billing and Financial Administration
Upon attorney request, diligently manages attorney time, including inputting timenotes provided by attorney, editing and proofreading, and ensuring compliance with matter codes and billing guidelines. Proactively reminds attorneys of time entry deadlines and collaborates with them to ensure timely submission. Collaborates with attorneys to finalize and submit time daily.
Collaborates with Client Account Manager, Pricing Team, and attorneys to respond to client requests for budgets, projections, costs incurred, and related reports.
Collaborates with Client Account Specialist or Client Account Manager and assigned timekeepers to manage billing process, including editing prebills, generating reports, and performing final proofing and sending out final invoices. May assist with collection efforts. Coordinates client, matter, and timekeeper inquiries.
Prepares expense reimbursements, reconciles travel expenditures, arranges for payment of invoices, and prepares check requests as needed.
Travel and Meeting Logistics
Books travel (domestic and international) through designated travel providers, considering attorney preferences, cost guidelines, and itinerary efficiencies.
Organizes in-person or virtual conferences, meetings, meals, seminars, and client events, including making reservations, sending invitations and tracking attendees, booking conference rooms, catering arrangements, confirming audio/video logistics, and final follow-up.
Thoroughly organizes itineraries, prepares comprehensive travel documents, and disseminates meeting agendas or background information in advance. Prepares and disseminates both hard-copy and electronic materials.
Team and Leadership Support
Works proactively and efficiently to free attorneys from administrative burdens, allowing them to focus on core legal tasks. Anticipates attorneys' needs by outlining upcoming deadlines, preparing relevant background materials, and prioritizing tasks.
Communicates professionally and courteously with clients, external counsel, and vendors, upholding a polished firm image.
Provides backup support to other attorneys and timekeepers as needed. Volunteers for overflow work assignments when time permits and actively seeks to maximize productivity and promote teamwork. May participate in departmental projects designed to streamline workflow and/or resolve issues. Proactively supports the firm's strategic initiatives and operational improvements.
Acts and assists as a proactive mentor for junior department members and new employees. Assists with training on specific firm processes, software, and procedures as requested.
ABOUT YOU
Bachelor's or Associate's degree in business, finance, or a related field and relevant certifications is highly preferred.
Minimum 3+ years' experience supporting attorneys, including partners, in a law firm or professional services environment. Experience managing complex administrative tasks, legal documents, and sophisticated scheduling required and an in depth understanding of law firm practice areas.
Experience coordinating cross-functional or interdepartmental projects and ensuring that deadlines are met.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook), Adobe Acrobat Pro, DocuSign, electronic filing platforms, document management systems, CRM platforms, expense reimbursement, time, attendance and billing tracking software (e.g., Aderant or 3E) is essential.
A strong ability to learn and adapt to new software applications and technological tools. Comfort with ongoing changes in technology and willingness to embrace new systems and processes as they are introduced.
Excellent communication skills and the ability to build effective internal and external client relationships. Excellent grammar, attention to detail, and ability to manage multiple deadlines in a fast-paced practice group. Must exhibit discretion, diplomacy, and professionalism in verbal and written communications. Ability to interact effectively with all levels of management and staff and a variety of external entities, including clients and prospective clients of the firm.
Ability to work under pressure and complete job assignments in an accurate and timely manner. Strong organizational skills and the ability to apply strong attention to detail to all levels of work. Ability to multitask, prioritize work, and meet deadlines.
Uses sound decision making and judgment. Skilled in prioritizing high-volume workloads, solving problems proactively, and maintaining confidentiality.
Demonstrated ability to maintain positive internal and external client relationships and anticipate needs.
Eagerness to refine processes and adopt best practices for tasks like billing, filings, or scheduling. Exhibits a proactive approach to learning, including seeking out training opportunities and resources to enhance technological skills.
Medical Receptionist
Patient access representative job in Syosset, NY
Compensation: Up to $20/hour
Schedule: Full-time | Monday-Friday, 8:00 AM - 5:00 PM
We are seeking customer service-driven and highly motivated individuals to join our team as Medical Records Coordinators.
This position is based in our Syosset, NY office and plays a critical role serving as the primary point of contact for clients and acting as a liaison between internal teams, physicians, and external representatives.
Key Responsibilities:
Serve as the main contact for clients, handling inquiries, status updates, and general information requests.
Use internal systems and databases to input and retrieve client or examinee information.
Maintain ongoing communication with the QA department regarding case progress and report status.
File and archive open and closed cases accurately.
Ensure all client information and specific requirements are up to date in internal systems.
Collaborate with internal team members to ensure timely and accurate case completion.
Redirect calls to appropriate departments when necessary.
Perform various clerical tasks such as typing, filing, emailing, and proofreading.
Assist with resolving customer complaints and quality assurance issues.
Escalate report issues or concerns to management when needed.
Ensure compliance with applicable safety and legal regulations.
Perform other duties as assigned.
Qualifications:
High school diploma or equivalent required.
At least one year of clerical experience, or an equivalent combination of education and experience.
Experience in a medical office or insurance industry preferred.
Proficient with general office equipment (fax, copier, scanner, phone).
Familiar with multiple software programs, including Microsoft Word, Outlook, Excel, and Internet browsers.
Ability to work in a high-volume, fast-paced contact center environment.
Flexibility and adaptability are key to success in this role.
*Evening Shift* Internal Medicine Medical Receptionist
Patient access representative job in New York, NY
Medical Receptionist-Adult Primary Care
Hours:
Full Time
Sunday: 11:00 AM-7:00 PM
Monday, Tuesday: 1:00 PM-9:00 PM
Wednesday:11:00 AM-7:00 PM
Thursday: 1:00 PM-Closing (~9:00 PM)
Premium Health is looking for outstanding candidates for the Medical Receptionist position at our Internal Medicine practice.
Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes.
Conveniently located midway between Flatbush and Boro Park, our Foster Avenue location is home to our adult internal medicine, adult behavioral health, and podiatry departments. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent.
Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include:
· Greeting patients upon arrival
· Assisting patients with paperwork
· Answering phone calls
· Scheduling appointments
· Verifying medical insurances
· Creating referrals
· Responding to patient medical questions
Time Commitment:
Full Time
Sunday: 11:00 AM-7:00 PM
Monday, Tuesday: 1:00 PM-9:00 PM
Wednesday:11:00 AM-7:00 PM
Thursday: 1:00 PM-Closing (~9:00 PM)
Compensation:
· $23 - $24 per hour
Benefits:
· Public Service Loan Forgiveness (PSLF)
· Paid Time Off, Medical, Dental and Vision plans, Retirement plans
Credentialing Coordinator
Patient access representative job in New York, NY
Job Title : Credentialing Coordinator
Duration : 2 Months Contract (with possible extension)
Education : High school Degree required, Bachelor's Degree preferred
Shift Details : 9:00 AM-5:00 PM Hybrid (Thursdays Mandatory) First week training on-site
General Description:
·Maintain communication with the credentialing contacts at facilities and provider sites to coordinate receipt of information required for credentialing, re-credentialing, and update of provider credentialing information
·Review provider-credentialing file for completion and presentation to the Credentialing Committee
·Perform primary source verification on required elements and in accordance with MetroPlus' policies and procedures
·Respond to inquiries from other MetroPlus departments relative to a provider's credentialing status
Education:
High school Degree required, Bachelor's Degree preferred
Customer Service Representative
Patient access representative job in New York, NY
Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance.
The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment.
This role is in person - 5 days on site - in Brooklyn, New York.
Customer Service Representative
Patient access representative job in Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Customer Service Representative
Patient access representative job in Norwalk, CT
Title: Customer Service Representative / Inside Sales
Pay Range: competitive salary, bonus opportunity
Benefits: Employee Health Benefits 100% Covered, 401K
Growth Opportunity: rapidly growing company that will have many opportunities for promotions
Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Perform data entry tasks to maintain up-to-date customer records and interactions.
• Conduct outbound calling to existing clients for follow up on customer feedback or promote new services.
• Collaborate with team members to resolve complex customer issues effectively.
• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.
Ideal Candidate Profile:
• Excellent verbal and written communication skills
• Strong client service orientation with the ability to empathize with customers' needs.
• Experience with order management systems and CRM software is a plus.
• Ability to communicate efficiently while engaging with customers on various platforms.
• Sales experience is beneficial for promoting products and services effectively.
• multilingual abilities are a plus
Front Office Receptionist
Patient access representative job in New York, NY
Front Office Receptionist. Multi tasker. Professional appearance. Courteous. Well spoken. Bilingual in English and Spanish. Hospitality experience is a plus. Full time and part time positions available.
Online Customer Service Representative
Patient access representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Billing Specialist
Patient access representative job in New York, NY
We are seeking a detail-oriented Billing Specialist with experience in logistics and freight operations. This role involves preparing invoices, processing payments, and managing shipping documentation such as bills of lading. The ideal candidate will ensure billing accuracy, compliance with shipping regulations, and smooth financial operations.
Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you.
Why should you apply?
Growth Opportunities
Great Pay
Excellent Benefits
Qualifications:
High School Diploma.
Prepare and issue invoices for freight, shipping, and logistics services
Review and process bills of lading, shipping manifests, and delivery receipts
Prepare and issue invoices for goods and services
Record and post customer payments accurately
Reconcile billing accounts and resolve discrepancies
Generate monthly statements and financial reports
Monitor overdue accounts and apply late fees when necessary
Respond to client inquiries regarding billing and payment issues
Collaborate with sales, customer service, and accounting teams to ensure billing accuracy
Maintain organized billing records and documentation for audits
Assist with process improvements to enhance billing efficiency
Exceptional attention to detail, especially with financial and shipping documents
Strong organizational and communication skills
Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word).
Ability to thrive in a fast-paced, cross-functional team environment
Proficient in MS Office Suite
Strong leadership qualities
Ask for Jasleen
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Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package.
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Front Desk Coordinator
Patient access representative job in New York, NY
About Us
RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels.
Job Description
We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations.
Responsibilities
Manage and maintain front desk operations
Greet all visitors with warmth and professionalism
Schedule guests and vendor visits with the building
Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness
Manage sample ordering, returns, and organization
Liaise with building management on administrative and operational requests
Assist with office-wide communication and internal team support as needed
Requirements
Some prior administrative, office, or customer service experience preferred
Excellent communication and organizational skills
Ability to multitask and stay proactive in a fast-paced environment
Friendly, professional demeanor and team-first attitude
Certified Peer Specialist Peer Care Manager
Patient access representative job in Mamaroneck, NY
Join a premier organization dedicated to Creating Community and having opportunities every day for people that matter. Human Development Services of Westchester (HDSW) is Westchester County community-based not-for-profit, having been involved in the evolution of community-based direct-care services for vulnerable populations in New York State since 1968. In todays ever-changing health care marketplace, HDSW offers person-centered, trauma-informed, culturally competent services to over 3000 people each year, through a unique blend of innovative inter-related programs. At HDSW What Matters To You, Matters To Us! We are looking for qualified individuals to join our team.
Position Overview:
The Certified Peer Specialist /Peer Care Manager in the Living Room (LR) works in concert with the LR team to provide support and resources to guests as they present for emergency department or hospital diversion services. The LR utilizes a person-centered, trauma informed model of care, which emphasizes and supports a person's potential for recovery by optimizing quality of life and reducing symptoms of behavioral health conditions through empowerment, choice, and health and wellness goals.
Qualifications:
High School Diploma or equivalent.
A Certified Peer/Peer Care Manager provider must have the following: a minimum of New York Certified Peer Specialist (NYCPS) Provisional Certification within 3 months of hire.
It is expected that full NYCPS Certification will be obtained within 1year as per the guidelines of the NYS Academy of Peers
Must have own car, a valid drivers license and a driving record that is satisfactory to our insurance carrier.
Criminal History Background Check and fingerprinting required.
Salary: Commensurate with experience,Benefits:
401(k) with Match Health insurance Flexible Spending Account Dental Insurance Vision Insurance Disability Insurance Life Insurance Paid time off Tuition Reimbursement AFLAC US Alliance Credit Union Health Rewards
HDSW is an Equal Opportunity Employer
Compensation details: 21-23 Hourly Wage
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Scheduling Specialist
Patient access representative job in Secaucus, NJ
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
Auto-ApplyShared Services Scheduling Specialist
Patient access representative job in New York, NY
JOB PURPOSE:
Shared Services Scheduling Specialist assists with scheduling in-house and external physician/specialist medical appointments for participants, coordinates necessary transportation, handles customer service issues, makes all arrangements for Aide Services/escorts and assists with other functions as needed.
JOB RESPONSIBILITIES:
Schedule participants with their specialty appointments and medical appointments with their CBPCPs.
Make visit verification calls to confirm appointments and reschedule any cancellations.
Check the Centerlight provider lookup, Liberty Dental website and the NVA list to schedule appointments with in-network providers, escalating any issues to management, and appropriate department.
Schedule SDR, post-fall, and HR/HI cases within 7 days of triggering.
Ensure that participants' charts reflect the most accurate information, such as cancelling appointments and updating service plans when necessary.
Ensure all authorizations and referrals are accurately faxed to the appropriate providers and facilities.
Communicate effectively with all participants to relay appointment information, and provide updates as needed.
Responsible for documenting all interactions and updates in a participants chart accurately and in a timely manner.
Processes requests for the release of health information.
Schedules provider follow-up appointments.
Documents all calls in internal systems.
Report any participant grievances reported by other DHC staff directly to the Grievances and Appeals department, as well as other disciplines involved.
Schedule CBPCP appointments.
Schedules all specialty consultations, including but not limited to psychiatry, podiatry, lab/home draws, and acupuncture.
Informs Participants via phone regarding all future appointments.
Identifies and partners with other departments to resolve complex participant inquiries.
Completes documentation regarding appointments in the organization's computer systems.
Responsible for the participant's profile updates in all systems.
Performs consistently with the organization's mission and philosophy.
Performs job responsibilities according to the organization's policies. Seeks clarification when needed.
Assumes responsibility for assignments given, seeks supervision appropriately, and is accountable for work performance. Meets productivity guidelines.
Maintains proper documentation (updated, timely, legible) related to patient care.
Maintains HIPAA standards and confidentiality of PHI.
Serves as a role model for peers and colleagues.
Assumes responsibility for professional growth and development; maintains and upgrades professional knowledge and practice skills.
Treats other employees respectfully and facilitates an environment of teamwork.
Communicate with participants in a caring, helpful, considerate, and culturally sensitive manner.
Demonstrates a thorough understanding of participants' needs and wants and attempts to anticipate and meet participants' needs.
Utilizes service recovery techniques to resolve issues quickly and to the customer's satisfaction.
Ability to manage multiple tasks and priorities in a fast- paced environment and adapt to changing priorities throughout the day.
Weekly Hours: 40
Days: Monday to Friday
Hours: We have different schedules available between 8:00 AM to 8:00 PM.
Location: Full time Remote
QUALIFICATIONS:
EDUCATION: Associate degree preferred, or equivalent relevant call center years of experience preferred.
Additional Requirements:
Able to pass a typing test with at least 45 WPM.
Bilingual Requirement: Spanish, Russian, Chinese, Bengali, Korean
1 - 2 years experience in customer service, quality, and/or auditing experience.
Employee acknowledges that they have an alternative means of working in the event of a power and/or internet service outage, ensuring they are able to fulfill their job responsibilities without interruption.
Excellent written and verbal communication skills.
Ability to thrive in a fast-paced environment and meet assigned deadlines.
Excellent organizational skills, accuracy, and attention to detail.
Ability to operate both independently and collaboratively as required.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Physical Requirements:
Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to:
Sitting/Stationary positions - Duration of up to 6-8 hours a day for consecutive hours/periods of time.
Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills (ie. typing, use of equipment, etc.)
Sight/Visual Requirements - Must be able to read orders and type/write documentation, etc. with accuracy.
Audio Hearing and Motor Skills (language) Requirements - Must be able to listen attentively and document information from stakeholders and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills.
Cognitive Ability - Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.
Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.
We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Salary Range (Min-Max):$40,000.00 - $50,000.00
Auto-ApplyPatient Service Representative
Patient access representative job in New York, NY
We are seeking a detail-oriented and experienced Patient Coordinator to support front-end administrative functions in a fast-paced healthcare setting. The ideal candidate will have a strong background in medical office operations, electronic medical records (EMR), and health insurance processes, along with excellent communication and customer service skills.
Key responsibilities include:
Perform patient registration, including verifying demographic and insurance information
Ensure accurate data entry into the Electronic Medical Record (EMR) system
Verify insurance eligibility and benefits, including managed care plans
Collect co-pays and provide patients with necessary documentation
Maintain knowledge of health insurance requirements, authorizations, and referrals
Apply medical coding standards including ICD-9 and CPT-4 where applicable
Answer incoming calls and provide prompt, professional responses
Work collaboratively with clinical and administrative staff to ensure patient flow
Maintain compliance with HIPAA and other healthcare regulations
Qualifications:
High School Diploma or GED (Required)
Minimum of 3 years clerical experience in a medical office setting (Required)
Data entry skills of at least 4,500 keystrokes per hour
Knowledge of medical coding (ICD-9, CPT-4)
Strong understanding of health insurance benefits and requirements
Excellent customer service and effective communication skills
Proficiency in telephone and computer usage, including keyboarding
Experience using EMR systems (Required)
Familiarity with managed care insurance plans (Required)
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
Medical Receptionist-Dermatology
Patient access representative job in New York, NY
Hours:
Full Time
2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
Monday: 9:00 AM-5:00 PM
Tuesday, Wednesday: 11:00 AM- 7:00 PM
Thursday: 10:00 AM - 6:00 PM
Premium Health is looking for outstanding candidates for the Front Desk Receptionist position.
Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent.
Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include:
Greeting patients upon arrival
Assisting patients with paperwork
Answering phone calls
Scheduling appointments
Verifying medical insurances
Creating referrals
Responding to patient medical questions
Time Commitment:
2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
Monday: 9:00 AM-5:00 PM
Tuesday, Wednesday: 11:00 AM- 7:00 PM
Thursday: 10:00 AM - 6:00 PM
Compensation:
Commensurate with Experience, $21-$24 per hour
Benefits:
Public Service Loan Forgiveness (PSLF)
Paid Time Off, Medical, Dental and Vision plans, Retirement plans