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Patient access representative jobs in Lewisville, TX

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  • Truckload Planner / Customer Service Representative

    Design Transportation

    Patient access representative job in Dallas, TX

    Design Transportation, a Dallas based, Truckload Carrier, is seeking a Load Planner/CSR representative to join our team. The ideal candidate will be self- motivated and possess strategic knowledge of planning & scheduling drivers. We are currently running an average of 70 trucks, both OTR & Regional, and have been in business for over 30 years. Annual Salary: starts at $62K Benefits: Medical, Dental & Vision Coverage available after 30 days 401k after 6 months. Responsibilities include, but not limited to: Load planning for trucks in the TX OK AR MS regions. Booking loads with existing customers, as well as negotiating broker s rates. Maintaining Trailer Pools in Dallas and Houston. Loading trucks to our Customer freight market. Load Scheduling. Answering emails quickly and efficiently. Answering phones. Honoring Driver s time off request. Being a team player. Shift: (6:00am-3:00pm) Monday Friday. Rotating day Saturday every 4 weeks. (No remote work available) All other duties as assigned Requirements: Must have High School or equivalent Mcleod TMS system a plus Must be familiar with HOS Must have a minimum of 2 years of verifiable experience in Truckload Transportation.
    $62k yearly 1d ago
  • Customer Service Representative

    Catapult Solutions Group

    Patient access representative job in Grapevine, TX

    **Spanish is a Requirement** Compensation: $55k-$65k Plus Bonus (Up to $1000/Month) The Customer Service Representative (CSR) serves as the primary liaison between Us and the client, providing exceptional service throughout the post-sales process. This role is responsible for managing customer inquiries, ensuring order accuracy, coordinating with internal departments, and enhancing the overall customer experience. The CSR is a solutions-oriented communicator who ensures client satisfaction while supporting operational efficiency. Core Competencies Customer-Centric Mindset Analytical Problem-Solving Attention to Detail and Accuracy Composure and Patience Exceptional Communication Skills Adaptability and Flexibility Professionalism and Positive Demeanor Dependability and Accountability Multitasking and Organizational Efficiency Essential Duties And Responsibilities Customer Service and Communication Answer the phone with a positive, energetic voice; listen attentively to the customer. Answer all emails in a timely and professional manner. Contact customers via phone or email with follow-up information. Provide customers with order confirmation and shipping information. Assist customers in problem resolution and escalate to the Customer Service Manager when needed. Resist telling a customer “no” until all resources have been exhausted. Always offer a solution if the exact material requested is unavailable. Work directly with the Customer Service Manager on any difficult situations. Order Management and Processing Receive and process customer orders via phone, email, online portal, ensuring timeliness and accuracy. Monitor open orders and proactively manage any delays or updates. Obtain necessary information from customers to ensure prompt and efficient order processing. Provide accurate pricing and inventory information. Sales and Technical Support Provide support to the sales team with any administrative or customer-related needs. Deliver basic technical assistance to customers; escalate complex inquiries to the Sales or Technical team. Maintain a solid grasp of the products and services offered to effectively assist customers and the sales team. Documentation and System Management Keep up-to-date customer notes and records in the NetSuite system. Maintain good communication with the warehouse to ensure accurate order fulfillment and status updates. Administrative and Organizational Duties Maintain accurate and complete documentation of customer interactions in NetSuite. Assist with invoicing support and shipping documents as needed. Support warehouse and fulfillment activities with clear communication and paperwork. Proactively identify potential issues in order flow and escalate accordantly. Routine Duties And Responsibilities Ensure customer complaints are addressed and resolved in a timely manner Prepare order entry and ensure data is accurate Maintain clear communication with your team; it is essential Have a solid grasp of our products and services we offer Ensure that management personnel are kept informed of all pertinent customer issues Other duties as assigned and directed Supervisory Responsibilities This position has no supervisory responsibilities. Supervision Received This position reports to the Customer Service Manager. People Contact Ability to work with other employees, customers and vendors. Qualifications Demonstrated proficiency with Microsoft Office Suite and CRM System (NetSuite) Capable of operating standard office equipment Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities effectively. Able to perform work with a high degree of precision Comfortable working in a fast-paced setting with frequent interruptions while maintaining focus and productivity. Possesses excellent telephone etiquette and customer service skills, with the ability to remain calm and professional when interacting with difficult or upset customers. Education And/Or Experience Required: High School Diploma, Associates Degree or higher preferred but not required. 1-2 years of customer service and data entry experience. Preferred experience: 5 years' experience working in an office environment with business-to-business customer service duties. Certificates, Licenses, Registrations Required: Valid Driver's License Language Skills Must be able to communicate effectively both in writing and verbally in English and Spanish to interact with clients and other employees. Ability to write and read reports. Mathematical Skills Must be able to formulate and comprehend business math calculations. Excellent basic arithmetic skills Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Physical Demands The physical requirements consist of walking, turning the head and torso, stooping, kneeling, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The senses of being able to see, hear, and have full power of speech are required. Work Environment This position will be working primarily indoors. Exposure to warehouse environment such as noise, dust, odors and fumes, chemicals and adhesives. May be required to go outside for the purpose of viewing product with a customer, which may be hot, cold, wet, and dirty. The noise level in the work environment is usually moderate.
    $55k-65k yearly 1d ago
  • Primavera P6 Scheduler

    Gaea Global Technologies 4.0company rating

    Patient access representative job in Dallas, TX

    At Gaea, we help clients around the world manage their mission-critical enterprise project scheduling requirements. And we do it with Oracle Primavera P6 EPPM, the best-in-class scheduling solution for project-intensive industries. As the leading partner in Primavera P6 implementation, we enable clients to leverage Primavera's best-in-class capabilities in industries like engineering and construction, industrial manufacturing, technology, pharmaceuticals, consumer electronics, financial services, and public administration. We are currently recruiting for a mid-to-Senior level Project Scheduler to perform work onsite in the south Dallas, Texas area. (Lancaster) Required experience: 5 years of experience working at mid-to-senior level Scheduling and Project Controls with some prior leadership experience preferred. Proven experience utilizing Primavera P6 with mentoring from a Master or Senior Scheduler preferred. Prior and recent experience working within a Data Center Construction environment. Description This is an excellent opportunity for a Mid- Level Scheduler to work directly in support of the Program Managers and Master Schedulers and move into an L3 or Senior role. Specific projects include but are not limited to: MoFE/OFE Program Scheduler Build product schedules. Understand the trade-offs between onsite needs by date and manufacturing dates to allocate equipment across the program. Advanced knowledge and experience utilizing Oracle Primavera P6. Knowledge and experience with SQL and Data Analytics. Program Commissioning Scheduler Ability to to read single line diagrams (SLD) and build program Cx schedules. Able to understand BMS/Control requirements for commissioning. Able to map out Mechanical Cx plans by understanding mechanical/HVAC drawings. Work with Cx Agents and QA/QC team to build a Cx schedule with minimal supervision. Advanced knowledge and experience with Primavera P6. Program End-to-End Scheduler Knowledge and experience with the End-to-End Data Center Life Cycle. Knowledge and experience in working with Data Center Capacity Planning teams. Experience in leading and collaborating with cross functional teams. Develop schedule templates for various Data Center Portfolios i.e. New Builds, Leased and Retrofits. Monitor progress of End-to-End schedules and communicate effectively to steering committee and Infrastructure leadership. Advanced knowledge of Primavera P6. Develop Training content and conduct “roadshows” for site teams. Minimum Requirements: A Bachelor's or Master's degree in Civil Engineering or Construction Management or a related field preferred; Or equivalent years of work experience. At least 5 years of experience assisting or building P6 schedules. Prior experience scheduling within a Data Center environment is highly desired. Prior experience within an Electric Utility is also highly desired but not required. Prior experience in the Commercial or Civil Construction industry also accepted. Experience in field planning and progression. Education and/or knowledge working in Primavera v6.2+ Understanding of construction management, engineering processes and flowing from engineering design, process mapping and engineering data structures. Basic understanding of 'Critical Path' method and tools used to compute CPM. Understanding of project costing and management concepts. PMI Certification is not required but strongly preferred. Strong analytical skills. More about this role with Gaea Global Technologies: As a professional with Gaea Global, you will be part of the team that will be a key part of a large Enterprise Portfolio and Project Management implementation, training, and project controls using Primavera. You must have a detailed understanding of developing and maintaining project plans in a complex engineering & construction environment. You will analyze impacts to project, Impact Analysis, clarify dependencies, constraints, assumptions, evaluate and administer scope change requests. You will formulate and write detailed functional specifications from customer requirements. You will also recommend, and design solutions based on Oracle Primavera suite, to solve construction and engineering management problems from an owner's perspective. You will be utilizing your knowledge of Construction Management and marrying it up with data analysis to solve problems around Project scheduling, resource, labor and materials management, Risk and Issue mitigation. Finally, you will provide ongoing project management & construction management knowledge to our clients. This is a full-time salaried direct position. Gaea Global provides a complete and comprehensive portfolio of excellent benefits to include: Medical/Dental/Vision/Life Insurances, a company-matched 401(k), paid time off and many others. Please visit our website for more information about our company and service offerings. Employment is contingent upon passing a pre-employment criminal background check.
    $58k-99k yearly est. 3d ago
  • Customer Service Representative - Denton, TX

    Interlake Mecalux, Inc. 4.2company rating

    Patient access representative job in Denton, TX

    We are hiring a Customer Service Representative to work out of our Denton, TX corporate office! This role is responsible is for resolving customer issues, processing orders, tracking/tracing shipments, processing returns/damages, and working with internal departments. Responsibilities: Resolve customer calls and emails in a timely manner Receive, process, and respond to inquiries regarding pricing, order status and changes, product availabilities and product information Process all incoming requests for shipment information from both internal and external Act as a liaison between our Logistics Department and our customers regarding order status, tracking shipments, and identifying late shipments Facilitate the resolution of quality, service, or billing issues by performing activities such as issuing Order Complement, issuing RGA's, or other remedies as deemed appropriate by management Confer with other internal departments to resolve customer issues or complaints Check to ensure that appropriate changes were made to resolve customers' issues or requests, ensuring complete follow through every time Facilitate order complement process, completing the required paperwork and following through on the entire transaction to resolution Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments Manage claims with freight companies and customers Complete regularly scheduled or ad hoc reports using SAP and MS Excel Requirements: 2 years of Customer Service or related experience preferred Ability to work 100% on-site out of the Denton, TX office Professional business acumen with the proven ability to multi-task extensively and remain results-oriented while receiving ever-changing or ambiguous direction and minimal supervision Understanding of what it takes to provide good customer service Ability to follow through on complex/technical projects requiring extensive research Excellent phone presence and professional communication skills; proven ability to remain composed when faced with difficult issues and tight deadlines Spanish language fluency is a plus Advanced MS Office skills We offer: Competitive compensation The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement 401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating Paid Holidays and Paid Time Off with the option to cash out unused PTO every year Possibility for telework days, depending on position, with flexible make-up time for exempt employees Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits. Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.
    $30k-36k yearly est. 5d ago
  • Patient Service Representative

    Prokatchers LLC

    Patient access representative job in Grand Prairie, TX

    Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred
    $28k-34k yearly est. 5d ago
  • Technical Customer Service Representative

    Cornerstone Technology Talent Services 3.2company rating

    Patient access representative job in Irving, TX

    Type: Contract to Hire We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction. Responsibilities Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues. Guide customers through virtual or phone-based home inspections step-by-step. Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity. Troubleshoot issues such as device pairing, alerts, and connectivity problems. Document calls, resolutions, and inspection findings to support process and product improvements. Make proactive outreach calls to improve product adoption and customer satisfaction. Maintain clear, professional communication via phone, email, and text. What We're Looking For High School Diploma or GED required; bachelor's degree preferred. 1+ year of experience in technical support, help desk, call center, or field service. Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems. Strong communication skills and problem-solving ability. High attention to detail and ability to thrive in a fast-paced environment. Customer-first mindset, proactive attitude, and willingness to learn. Ability to work onsite with flexibility across different shifts. Why This Role Is Great Collaborative, dynamic environment. Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles. Direct exposure to innovative technology and hands-on product improvement.
    $29k-36k yearly est. 1d ago
  • Customer Service Representative (Fresher,Graduate)

    Aptino, Inc.

    Patient access representative job in Dallas, TX

    Job Title: Customer Service Representative Job Type: Full-Time Experience Level: Entry to Mid-Level We are looking for a Customer Service Representative to join our team in Dallas, TX. The ideal candidate will be responsible for delivering excellent customer support by handling inquiries, resolving complaints, and providing information about products or services. If you are a people person with strong communication skills and a passion for helping others, we'd love to hear from you! Key Responsibilities: Handle incoming customer calls, emails, and chats in a professional and courteous manner. Resolve customer issues efficiently while ensuring customer satisfaction. Provide product/service information and assist with order placement, billing, returns, and technical support. Document all customer interactions in the CRM system accurately. Escalate complex issues to the appropriate departments when necessary. Maintain knowledge of company products, services, policies, and procedures. Meet or exceed performance metrics related to response time, quality, and customer satisfaction. Requirements: Bachelor's degree is must. 1-3 years of customer service or call center experience. Excellent verbal and written communication skills. Proficiency in using computers, CRM systems, and basic MS Office tools. Ability to multitask, prioritize, and manage time effectively. Positive attitude, patience, and a strong work ethic.
    $26k-34k yearly est. 2d ago
  • Customer Service Representative

    E.S. Kluft & Company

    Patient access representative job in Grand Prairie, TX

    E.S. Kluft & Company The Standard of Luxury and Comfort Grand Prairie, Texas We're seeking highly qualified, collaborative, professional, knowledgeable, and results-driven Customer Service Representative to support our growing mattress manufacturing company. Future employees will have the opportunity to join Health, Vision, Dental, and Life Insurance on the first of the month following date of hire. We offer 10 holidays, vacation, sick pay, and 401k employer match. E.S. Kluft & Company is known for a long story of building only the best mattress in the U.S.! We are the company of choice for luxurious high-quality mattresses and want to be the employer of choice for your next career employment opportunity. JOB SUMMARY: The Customer Service Representative is responsible for providing effective customer service for all customers and assist in processing orders, RGA's, warranty claims and respond to product related questions. Works with Production, Sales and Accounting personnel to provide excellent customer service and resolve customer issues. MAIN DUTIES & RESPONSIBILITIES Provides excellent quality service that meets or exceeds the needs of our customers by timely responding to customer questions and resolving issues that may develop. Responds to customer inquiries in a positive manner. Researches customer issues and interfaces with Production, Sales and Accounting personnel to resolve any and all problems that may occur. Tracks all issue, errors and returns and ensures all issues, errors, and returns are completely closed or resolved. Processes Electronic Data Interchange (EDI) orders from customers. Assists with Returns and Warranty processes as required. Assists with answering incoming calls within the company as may be required. Assists Customer Service Manager with special projects as required. KPIs Maintain excellent customer relations and timely resolve issues. DIRECT REPORTS None QUALIFICATIONS At least 3 years Customer Service experience preferably within an order entry or order fulfillment role in the manufacturing industry. Experience with Customer Returns and Warranty Professional and effective communication skills (verbal and written). Ability to organize work and achieve daily tasks High school graduate Computer literate (Microsoft Office: Word, Excel, Email, etc.) Ability to perform general math calculations Self-motivated and able to work with little supervision. WORK PLACE & TRAVEL Travel not required.
    $26k-34k yearly est. 3d ago
  • Customer Service Representative

    Forward Air, Inc. 4.9company rating

    Patient access representative job in Dallas, TX

    The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Core Duties & Responsibilities: Answer incoming customer calls and provide detail information Notify customers daily of freight availability Data entry (domestic and international bills) Maintain a driver sign in log Maintain a cash log file Maintain files in order and as outlined in the operations procedures and policy manual Perform daily audits on all outbound shipments Arrive inbound manifest and close out outbound manifest in the AS400 Consistently monitor e-mail request and provide detail information in a timely fashion Regular and dependable attendance Prepare in-bond documentation (Smaller stations only) Acceptance of “containers” and proper documentation (Smaller stations only) Office cleanliness: vacuum and trash empty (Smaller stations only) Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only) Other duties as assigned Requirements: Demonstrated ability to carry out assignments to their completion and meet deadlines Ability to establish and maintain effective working relationships with employees and managers Desire for a long-term career with an industry leading company Ability to present and maintain a positive corporate image in a fast paced environment Proactively establish and maintain effective working team relationships with all support departments Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc. Ability to perform general administrative duties; file, perform data entry, photocopies, etc. Ability to handle heavy work load and work well under pressure Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc) High school diploma or GED equivalent Must be able to pass basic hazardous materials training Skills: Ideal candidate will possess a “can do” attitude with a “will do” work ethic Must have the ability to work in a fast paced environment Strong verbal and written communication skills Experience with AS400 operating systems is a plus Transportation industry knowledge and experience is a plus Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc. Forward Air is an Equal Opportunity employer. #LI-KK1 #LI-Onsite Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
    $29k-36k yearly est. 6d ago
  • Home Care Scheduler

    Wheeler Staffing Partners 4.4company rating

    Patient access representative job in Plano, TX

    Home Care Scheduler - Onsite Employment Type: Contract - to- Hire, Onsite Schedule: Monday - Friday, 7:00 AM - 4:00 PM Pay Rate: $17 - $18 per hour Wheeler Staffing Partners is seeking a Home Care Scheduler for a full-time, contract-to-hire, onsite opportunity in Plano, TX. The Scheduler will play a key role in coordinating caregiver schedules, managing client assignments, and supporting the daily operations of a busy home care agency. This position requires strong communication, organization, and multi-tasking skills, along with the flexibility to step into client care when needed to ensure uninterrupted service. Key Responsibilities Manage caregiver schedules using scheduling software (such as SwyftOps, ClearCare, AxisCare, or WellSky). Coordinate caregiver-to-client assignments based on availability, skills, and preferences. Handle incoming calls from caregivers, clients, and referral partners. Manage open shifts, call-offs, and schedule changes promptly and effectively. Communicate updates and staffing changes in real-time. Collaborate with internal teams including Service Coordination, HR, and Nursing. Maintain accurate and up-to-date documentation in scheduling and CRM systems. Participate in after-hours or weekend on-call rotation as needed. Provide hands-on assistance or client visits when staffing shortages occur (training provided). Qualifications Minimum of 2 years' experience in home care scheduling Strong communication and customer service skills. Proficient in scheduling or CRM software (SwyftOps, ClearCare, AxisCare, WellSky, AlayaCare, or similar). Ability to multitask and remain organized in a fast-paced environment. Reliable, professional, and able to maintain confidentiality. Ability to step into client care as needed (training provided). Preferred Qualifications Previous experience in home care staffing. CNA or caregiver background preferred. Background Check Requirements All candidates must successfully complete: Texas DPS Background Check in compliance with Health & Safety Code Chapter 142, Section 250.006. Nurse Aide Registry and Employee Misconduct Registry checks (must not be listed as unemployable). OIG Exclusion List review. Employment reference verification (minimum of two professional references). Benefits: Generous benefits available after 90 90-day probationary period. About Wheeler Staffing Partners At Wheeler Staffing Partners, we connect skilled professionals with meaningful opportunities across the healthcare industry. Our team partners with top organizations nationwide to match talent where it's needed most - because connecting great people is what we do best.
    $17-18 hourly 1d ago
  • Registrar

    International Leadership of Texas 4.3company rating

    Patient access representative job in Fort Worth, TX

    Primary Purpose: Responsible for maintaining student academic records at the campus level under minimal supervision. Process student enrollment, transfers, and withdrawals for the campus. Qualifications: Education/Certification: High school or GED Special Knowledge/Skills: Ability to maintain accurate and auditable records Ability to use software to develop or maintain spreadsheets and databases and do word processing Proficient keyboarding and file maintenance skills Basic math skills Strong organizational, communication, and interpersonal skills Experience: Previous clerical experience preferred Skyward experience preferred Major Responsibilities and Duties: Records, Reports, and Correspondence 1. Maintain student academic records and process requests for information and transcripts. Process new student records, including requesting transcripts and records from other schools. 2. Coordinate grade reporting process, including verification and correction of grades and preparation and distribution of report cards. 3. Prepare and distribute University Scholastic League (UIL) eligibility lists. 4. Calculate grade point averages, class rank, and prepare honor rolls. 5. Assist counselors with the enrollment, withdrawals, and transfer of students. 6. Assist campus administration and counselors with the preparation of reports and student data information. 7. Compile, maintain, and file all reports, records and other documents as required. Other 8. Coordinate the ordering and distribution of all graduate materials, including caps and gowns and diplomas. 9. Maintain confidentiality of information. Additional Duties: 10. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None.
    $25k-33k yearly est. 5d ago
  • Medical Biller/ billing specialist

    Hornet Staffing, Inc., a Gee Group Company

    Patient access representative job in Irving, TX

    Patient Financial Representative Senior - ONSITE Required Education Level: HS Diploma or equivalent years of experience required 3-5 years of experience working within a multi-facility hospital business office environment. Previous Insurance Company claims experience and/or hospital experience. Working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms
    $28k-37k yearly est. 2d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient access representative job in McKinney, TX

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part time position working between 20-29 hours/week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $26k-31k yearly est. 22h ago
  • Scheduling Center Professional

    Full Package Media 3.4company rating

    Patient access representative job in Dallas, TX

    Job DescriptionWhen you talk to someone, theyre the most important person in the room. You wake up wondering what todays challenge is. People can tell youre happy just by listening to your voice. and that charm rubs off on everyone around you. If this sounds like you, keep reading! We are seeking a diligent, coachable, and highly motivated person who has a passion for people. You will have an opportunity to master the scheduling center at Full Package Media and ensure customers are hands down 100% satisfied. About Full Package Media Full Package Media is a real estate media production company located in Addison, TX. We are the premier provider of high quality photography, videography, 3D Tours, and more for realtors and businesses in the DFW Metroplex. We truly consider ourselves to be a part of our customers team as we work together to win more listings, sell more homes, and enhance our customers' brand. Since 2016 we have provided media for thousands of homes for some of the largest names in real estate including brokerages like Dave Perry Miller, Compass Realtors, The Associates, and Keller Williams. Our team is a high performing machine that is extremely focused on creating a flawless customer experience as can be seen in our hundreds of 5 star reviews on Google! Perks/Benefits Professional Espresso Machine - let coffee and lattes power you through the day Snacks and occasionally meals provided Office dog always ready to accept your pets and an occasional game of tug Filtered water on tap Strong team vibe - our team is small yet powerful! You will know everybody and you won't just be a number in the system. Requirement/Qualifications Ambition - Our team rocks and loves to achieve and succeed! If you dont have fire in the belly when it comes to winning and growing - move on! A genuine interest in photography and videography and/or real estate - No experience needed, but we want you to love the industry and relate to our clients. If you watch Chip and Jo reruns, you are probably a good fit. Must be coachable and willing to follow systems and processes Must be able to bounce back from rejection and overcome objections. Must be great with computers - you think typing is easier than writing cursive Must be good at scheduling / logical planning - you can easily plan out how to go to the store, buy a puppy, get your hair done, pick up firewood, and make it to soccer practice before 4pm in the most efficient order. Zendesk experience - not necessary, but a huge plus! Have a great attitude - you are a good vibes only type of person Always be punctual and well dressed - there is zero tolerance for lateness Have a belief in good old fashioned quality customer service - our customers work their tails off to sell homes and we have to do everything we can to help them Have reliable transportation and live in the Dallas/Ft. Worth Metroplex Must be able to work in our office - get out of the house and smell the roses! Youll love your coworkers and team at FPM! If this sounds like its right up your alley, when submitting the Careers form on our website, in the first line of the second paragraph type I am the scheduling wizard! Seriously. We will only consider applicants that include this which demonstrates attention to detail. Duties and responsibilities Take orders and book shoots for clients over the phone and through email. Process edits requests, manage concerns, and respond to general inquiries. Take ownership of issues and find resolutions Become highly knowledgeable of the products Full Package Media offers and apply that expertise to sell and up-sell products that meet customers' needs. Deliver an outstanding experience to customers at all times. Provide logistical assistance to photographers as needed. Assist in automating processes and suggest improvements as areas of opportunity are identified. Contribute to the positive vibe and high energy in the office! Frequently Asked Questions: What if I don't have customer service experience? That is no problem! Bring a positive attitude and a willingness to learn - we will teach you the rest! Do I have the opportunity to earn commission? Yes! Yes! Yes! We have a great up-sell program that allows you to earn more when you sell more. The sky is the limit! Can I see an example of what Full Package Media does? Sure! Visit: ************************ If you feel like you're ready to apply, visit ************************ and click on the careers tab!
    $25k-36k yearly est. 21d ago
  • Patient Representative

    Methodist Health System 4.7company rating

    Patient access representative job in Richardson, TX

    JOB TITLE: PATIENT REPRESENTATIVE DEPARTMENT: PATIENT CARE FACILITY SUPERVISION RECEIVED: REPORTS DIRECTLY TO OFFICE MANAGER SUPERVISION EXERCISED: NONE JOB SUMMARY: GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS. SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF. DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.) 1. Maintains strictest confidentiality . 2. Greets patients in a prompt, courteous and helpful manner. 3. Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies. Collects payments and enters charges into computer system. 4. Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information. 5. Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems. 6. Maintains work area and reception area in neat and orderly manner. 7. Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving. 8. Attends educational and staff meetings as scheduled. 9. Determine and input daily balance of charges and receipts as assigned by the Office Manager. Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion. PERFORMANCE REQUIREMENTS KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of front office procedures and medical terminology. Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees, and the public. EDUCATION High school education or equivalent EXPERIENCE AND SKILLS 1. Strong communication skills with consistent incorporation of judgement and discretion. 2. Working knowledge of medical terminology and coding preferred. Previous two years in a front office using medical management software preferred. 4. Previous typing or data entry at 40 wpm experience. TYPICAL PHYSICAL DEMANDS Frequent mobility and/or sitting required for extended periods of time. Some bending and stooping required. Requires occasional lifting up to 50 pounds of boxes of paper. Requires manual dexterity to operate office technology. Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals. Requires hearing within normal range for telephone use. TYPICAL WORKING CONDITIONS Work is performed in an office environment and requires both desk and counter work. Frequent contact with employees and outside agencies. Continual patient contact may involve dealing with angry and upset people. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023
    $30k-35k yearly est. Auto-Apply 44d ago
  • Appointment Scheduling Specialist - Texas Center for Joint Replacement Clinic - Full-Time, Days

    Ref 4.6company rating

    Patient access representative job in Plano, TX

    Here's What You Need High School Diploma or equivalent (required) 2 years Scheduling experience in Healthcare environment (strongly preferred) Check in / Check Out, Referral, and Phone Coverage experience (strongly preferred) Requires strong customer skills. Good communication skills. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. What You Will Do Delivers care to patients utilizing the Appointment Scheduling Specialist Process Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician. Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests. May collect fees such as co-pays / co-insurance. Gathers insurance information and patient personal data. Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to ***************************. #LI-CT1 Appointment Scheduling Specialist - Texas Center for Joint Replacement Clinic - Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location\: 6020 West Parker Road, Suite 470, Plano, TX 75093 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8\:30am - 5\:00pm Texas Center for Joint Replacement Clinic Highlights: Great Benefits Opportunity for additional training and career growth Caring Staff
    $25k-36k yearly est. Auto-Apply 47d ago
  • Dental Multispecialty Scheduling Specialist

    Rodeo Dental

    Patient access representative job in Irving, TX

    We are seeking a detail-oriented and organized Doctor Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within our offices. = Essential Duties and Responsibilities: Building and monitoring a constantly evolving doctor schedule for 150+ doctors based off of the forecasted doctor days, while factoring in doctor availability and patient demand, against the varying office floor plans, staffing and available resources, in order to build a productive schedule. Communicating with Doctors to learn any preferences for travel, scheduling and work environment. Staying on top of future schedules and rotations for Providers in order to increase consistency for patient schedules and staffing, and assist inproviding a broader view of actual doctor days. Immediately handling any scheduling issues, including doctor conflicts or changes, office limitations, availability, specialty overlaps, staff shortages, etc. Maintain relationships and stay in constant communication with our doctors, as well as operations, in order to solve any scheduling breakdowns, office inefficiencies and improve doctor relations. Coordinating with the Operations to provide the doctors with accurate travel and schedule-related information. Ability to effectively communicate and build relationships with our doctors and operations team members Identifies issues, develops, coordinates and implements mitigation strategies to re-balance resources to meeting staffing Administer vacation times and coverage for providers Performs all other duties as assigned Qualifications: Experience with workforce scheduling and staffing functions for providers UKG/Kronos experience preferred but not required Spreadsheet and Database Skills Skills and Specifications: Energetic, dynamic and personable with a desire to thrive and advance. Aptitude for independently solving complex problems. Professional polish and strong communication skills to interact and build relationships with our Doctors and Operations Team Attention to detail is a MUST. Strong organizational, management, and negotiation skills. Availability and willingness to work on weekends when needed Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Do you have provider scheduling: 2 years (Required) Do you have UKG/Kronos: 1 year (Preferred) Do you have Spreadsheet and Database Skills : 1 year (Preferred) Work Location: In person
    $27k-39k yearly est. 60d ago
  • Patient Services Specialist

    Prokatchers LLC

    Patient access representative job in Grand Prairie, TX

    Job Title : Patient Services Spec 1 ( Patient Services Specialist ) Duration : 03 + Month Education : High school diploma required Shift Details : Mon-Fri 7:30 AM - 4:30 PM Job Description: 2 years of min of customer service, epic exp preferred, comfortable with phone calls. Scheduling appointments Insurance verification Updating Demographic details
    $28k-34k yearly est. 2d ago
  • Patient Representative -Gastroenterology Clinic

    Methodist Health System 4.7company rating

    Patient access representative job in Richardson, TX

    Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Your Job: • High school education or equivalent • 2 years in a front office using Medical Management software • Typing or data entry at 40 wpm • Working knowledge of medical terminology and coding Your Job Responsibilities: • Greets patients in a prompt, courteous and helpful manner. • Checks-in patients, verifies and updates demographic and insurance information to the medical record. • Collects payments and enters charges into computer system. • Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information. • Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. • Proficiency with medical office technology systems. • Maintains work area and reception area in neat and orderly manner. • Advises Office Manager of problems and concerns in the Front Office and helps in problem solving. • Attends educational and staff meetings as scheduled. • Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. • Must be able to support the clinic efficiency and cohesion. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune's Best Workplaces in Health Care 2025 Great Place to Work Certified 2026-2026 Glassdoor's Best Places to Work 2025 TIME's Best Companies for Future Leaders 2025 Military Friendly - Gold Employer 2025 Newsweek's America's Greatest Workplaces for Mental Well-Being 2025 Becker's Healthcare Top Places to Work in Healthcare 2025 Newsweek's Greatest Workplaces 2025
    $30k-35k yearly est. Auto-Apply 53d ago
  • Appointment Scheduling Specialist - Sideline Orthopedics & Sports Clinic - Full-Time, Days

    Ref 4.6company rating

    Patient access representative job in Arlington, TX

    Appointment Scheduling Specialist - Sideline Orthopedics & Sports Clinic - Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location\: 902 Randol Mill Road, Suite 250, Arlington, TX 76012 Work hours\: Full-time, 40 hours weekly, Monday thru Friday, 8\:00am - 5\:00pm Sideline Orthopedics & Sports Clinic Highlights: Team Oriented Sideline opportunities Community Outreach Initiatives Here's What You Need High School Diploma or equivalent (required) 2 years related experience in Healthcare environment (preferred) 6 months Front Desk experience (strongly preferred) Requires strong customer skills. Good communication skills. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. What You Will Do Delivers care to patients utilizing the Appointment Scheduling Specialist Process Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician. Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests. May collect fees such as co-pays / co-insurance. Gathers insurance information and patient personal data. Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to ***************************. #LI-CT1
    $25k-37k yearly est. Auto-Apply 51d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Lewisville, TX?

The average patient access representative in Lewisville, TX earns between $24,000 and $39,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Lewisville, TX

$31,000

What are the biggest employers of Patient Access Representatives in Lewisville, TX?

The biggest employers of Patient Access Representatives in Lewisville, TX are:
  1. North Texas Orthopedics and Spine Center
  2. OrthoTexas
  3. Resurgens Orthopaedics
  4. PSN
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