Patient access representative jobs in Lorain, OH - 1,390 jobs
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Patient Access Representative
Patient Care Coordinator
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Supervisor, Patient Access
Billing Specialist
Registrar
Patient Advocate
Patient Administration Specialist
Supervisor Patient Care
Akron Children's Hospital 4.8
Patient access representative job in Akron, OH
PRN Night shift 7pm-7:30am onsite
The Supervisor Patient Care is responsible for nursing operations and patient care delivery across multiple units during assigned shifts. This role is responsible for staffing management and coordination among hospital departments. The Supervisor collaborates with the Transfer Center for patient placement and throughput, responds to emergencies and codes, and activates the Hospital Emergency Incident Command, when necessary, potentially serving as the Incident Commander
Responsibilities:
1.Understands the business, financials industry trends, patient needs, and organizational strategy.
2.Provides support and assistance to nursing staff to ensure adherence to patient care protocols and quality standards.
3. Assist in monitoring the department budget and helps maintain expenditure controls.
4. Promotes and maintains quality care by supporting nursing staff in the delivery of care during assigned shifts.
5. Visits patient care units to assess patient conditions, evaluates staffing needs and provides support to caregivers.
6. Communicates with the appropriate Nursing Management staff member [VP of Patient Services, Directors of Nursing and Nurse Managers] about any circumstances or situations which has or may have serious impact to patients, staff or hospital.
7. Assist in decision-making processes and notifies the Administrator on call when necessary.
8. Collaborates with nursing and hospital staff to ensure the operational aspects of patient care units are maintained effectively.
9. Supports the nursing philosophy and objectives of the hospital by participating in educational efforts and adhering to policies and procedures.
10. Other duties as assigned.
Other information:
Technical Expertise
1. Experience in clinical pediatrics is required.
2. Experience working with all levels within an organization is required.
3. Experience in healthcare is preferred.
4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Education and Experience
1. Education: Graduate from an accredited School of Nursing; Bachelor of Science in Nursing (BSN) is required.
2. Licensure: Currently licensed to practice nursing as a Registered Nurse in the State of Ohio is required.
3. Certification: Current Health Care Provider BLS is required; PALS, NRP, ACLS or TNCC is preferred.
4. Years of relevant experience: Minimum 3 years of nursing experience required.
5. Years of supervisory experience: Previous Charge Nurse, Clinical Coordinator, or other leadership experience is preferred.
On Call
FTE: 0.001000
Status: Onsite
$57k-69k yearly est. 6d ago
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Dispatch/Customer Service Representative
Area Temps 3.8
Patient access representative job in Westlake, OH
A delivery company is seeking an individual to enter data into the company database, answer phone calls, resolve questions, track and trace shipments, and provide customer service checks on trucks and deliveries. Work hours are Monday through Friday from 7:30 a.m. to 4:30 p.m.
Job Requirements
Qualified candidates must have prior Customer Service and Dispatching experience, must have excellent communication and computer skills with quick and accurate data entry, must be comfortable working in a steady-flow, high-volume, and fast-paced environment, must be a highly motivated individual with the ability to pay a high attention to detail and multi-tasking, and must be dependable. Only candidates that can pass a background check and drug screen will be considered.
Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Dispatch/Customer Service Rep position, please submit your resume to **********************, call **************, or TEXT "your name & 178255" to **************.
Additional Information
For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.
Meet Your Recruiter
Lakewood Office
With almost 40 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.
$28k-34k yearly est. 1d ago
Customer Service Representative
Jergens, Inc. 3.7
Patient access representative job in Cleveland, OH
Jergens, Inc. has been a strong presence in the manufacturing industry for over 75 years, becoming one of the world's largest manufacturers of standard tooling components, vises and other workholding equipment. Jergens has career opportunities for anyone interested in manufacturing and we are looking for individuals who are motivated, team-oriented, and passionate about growing or starting their career in manufacturing!
Our work culture:
Jergens, Inc., is a privately owned manufacturer founded by the Schron Family in 1942. Headquartered in Cleveland, OH, Jergens has a global reach, with activities across 4 continents and 30+ countries around the world.
Through the many changes over the past 75 years, one thing has remained a constant - the core values of Jergens. A dedication to:
• Honesty
• Hard work
• Excellence in all we do
• A commitment to family
These values are the foundation upon which the company was built, the standard for how every Jergens employee conducts themselves today and will continue to set the direction into the future as we continue to grow our family of employees.
About Jergens, Inc.
Jergens, Inc. is comprised of 3 distinct business units: Workholding Solutions, Lifting Solutions and Specialty Fasteners. Building on its reputation of uncompromising quality standards, Jergens is committed to helping its customers achieve leaner, more profitable manufacturing, and continues to add products and engineered solutions for an integrated approach to “Manufacturing Efficiency.” To learn more about Jergens, Inc., visit us at ******************
Also, be sure to check out our video to see what it's like to work at Jergens: ****************************
Benefits of Working at Jergens, Inc.
Jergens offers employees
• Competitive compensation
• Comprehensive insurance benefits package (including medical, dental and vision coverage as well as company paid life insurance and disability)
• Tuition reimbursement
• Fun staff events and activities
• 401k plan with profit sharing
• Paid vacation time starting at 13 days
• 11 paid holidays
Reports to: Director of Marketing
Responsibilities
• Has a basic understanding of our company's policies, procedures, products and services and capabilities to serve our customers. Seeks assistance, as necessary with unfamiliar situations.
• Communicates effectively with the customer; and provides complete information to the appropriate internal company
resources to be able to effectively serve our customers.
• Develops and maintains effective working relationships with assigned customers while gaining an understanding of their
businesses, organization, and needs.
• Develops effective relationships with appropriate internal company resources to be able to serve as a liaison in effectively
serving our customers.
• Processes all customer inquiries for Quotes, Orders, and RMA's in an ERP System effectively and efficiently.
• Works closely with the credit department to verify the customer's credit status and to resolve any credit issues.
• Reviews Open Order Reports, communicates delivery changes to customers and sales reps via email. Works with other
departments to resolve delivery issues as needed.
• Follows all policies and procedures when processing customer inquiries.
• Communicates any suggested changes to policies and procedures to supervisor for review.
• Maintains timely and accurate records.
Requirements
• High school education with some additional formal education in a related field is preferred.
• Has the necessary training to be proficient in the position.
• Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position.
• Customer oriented with excellent communication and interpersonal skills.
• Capable of interacting effectively with customers and internal company resources to achieve common goals.
• Excellent computer, written, and oral skills.
• Proficient with an ERP system.
• Has strong analytical and problem-solving abilities.
• Effective time management skills.
• High energy with a sense of urgency in responding to customer needs.
• High level of personal and professional integrity.
• Is committed to the company's values.
• Attention to detail in every aspect of role within the organization.
Requirements
• High school education with some additional formal education in a related field is preferred.
• Has the necessary training to be proficient in the position.
• Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position.
• Customer oriented with excellent communication and interpersonal skills.
• Capable of interacting effectively with customers and internal company resources to achieve common goals.
• Excellent computer, written, and oral skills.
• Proficient with an ERP system.
• Has strong analytical and problem-solving abilities.
• Effective time management skills.
• High energy with a sense of urgency in responding to customer needs.
• High level of personal and professional integrity.
• Is committed to the company's values.
• Attention to detail in every aspect of role within the organization.
$29k-34k yearly est. 3d ago
Billing Specialist
Spooner Medical Administrators, Inc. 2.7
Patient access representative job in Westlake, OH
Spooner Medical Administrators, Incorporated (SMAI) is a family owned and operated company that offers rewarding career opportunities for motivated individuals who are passionate about excellence and growth. Since 1997, SMAI's proactive philosophy and best practices have set the standard in workers' compensation by continuously improving the delivery of case management, utilization review and billing services to help facilitate a successful return to work for the injured worker.
The Billing Specialist is primarily responsible for reviewing, auditing and data entry of bills submitted by medical providers for compliance with proper billing practices.
Essential Functions
Review bills to determine if the information needed to process the bill has been received and contact the medical provider for any missing information.
Perform fee bill audits according to established procedures and guidelines.
Data enter fee fills accurately for electronic transmission.
Adhere to established billing performance requirements.
Review electronic response to transmitted bills and make modifications accordingly.
Respond to telephone inquiries from customers regarding bill payment status.
Participate in continuous improvement activities and other duties as assigned.
Supervision Received
Reports to the Billing Supervisor
Experience and Education Required
Medical billing certification or at least 2 years of experience working in the medical billing field
Data entry experience
Additional Skills Needed
Effective written and verbal communication
Detail oriented
Strong organizational ability
Basic computer literacy skills
Working Environment
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee typically works in a normal office environment. The noise level in the work environment is usually quiet.
$28k-33k yearly est. 4d ago
Instructor, Patient Access Specialist
Cuyahoga Community College (Tri-C 3.9
Patient access representative job in Cleveland, OH
Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs
Job Description:
SUMMARY
Teaches a full range of skills and knowledge for the certificate program in Comprehensive PatientAccess Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination.
ESSENTIAL FUNCTIONS
* Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the PatientAccess Specialist program
* Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment
* Implement the approved healthcare training curriculum to enhance the learning experience of program participants
* Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of PatientAccess and CHAA study guide) and school policies
* Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements
* Identify and refer participants to supportive services when necessary to enhance student success
* Maintain up-to-date knowledge of current changes and trends in the healthcare industry
* Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making
* Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects
* Follow all College retention policies to ensure student attendance.
* Perform other duties as assigned.
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
* Associate degree
* Minimum of 5 years' experience as a PatientAccess Specialist or Patient Service Representative in a hospital setting
* Must possess CHAA or CHAM certifications
* Must be an approved proctor through NAHAM
* Prior classroom instruction and/or training experience in healthcare
KNOWLEDGE, SKILLS & ABILITIES
* Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems
* Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
* Ability to respond appropriately to the needs of the community with sensitivity
* Ability to manage key metrics
* Must possess excellent oral and written communication skills
* Ability to multitask effectively in a fast-paced environment
* Credibility, presence, and excellent facilitation abilities are required
* Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement
COMPETENCIES
CRITICAL COMPETENCIES
* Service Focus
* Communication
* Quality of Work
VERY IMPORTANT COMPETENCIES
* Time Utilization
* Collaboration
IMPORTANT COMPETENCIES
* Adaptability
* Continuous Improvement
PREFERRED QUALIFICATIONS
* Bachelor's Degree
* Demonstrated basic Blackboard skills (equivalent program)
* Demonstrated experience with online instruction.
* Professional presentation skills
* Active membership in the National Association of Healthcare Access Management
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* The work is performed in a normal, professional office or technical lab environment;
* The work area is adequately lighted, heated and ventilated;
* Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
* Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour.
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
$30 hourly 13d ago
French Customer Service Representative
Creative Financial Staffing 4.6
Patient access representative job in Akron, OH
French-Speaking Customer Service Representative (CSR) Schedule: Fully Onsite | Monday-Friday, 8:00 AM-5:00 PM Pay Range: $52,000-$62,400 (depending on experience)
Why This Opportunity Stands Out:
Collaborative, team-oriented work environment
Hands-on, onsite training to ensure a strong start
Ongoing coaching and support to promote long-term success
Stable role with a well-established and reputable company
Opportunity to grow skills and build a long-term career
Key Responsibilities:
Serve as the primary point of contact for French-speaking customers via phone, email, and internal systems
Process and manage customer orders, inquiries, and account updates
Coordinate with sales, logistics, and operations teams to ensure timely and accurate order fulfillment
Resolve customer issues, concerns, and discrepancies in a professional and timely manner
Maintain accurate customer records and documentation within internal systems
Support both domestic and international customers as needed
Qualifications:
Fluency in French and English (spoken and written) required
Previous customer service, account management, or inside sales experience preferred
Strong communication, organizational, and problem-solving skills
Proficiency in Microsoft Office; ERP or CRM experience a plus
For immediate and confidential consideration reach out to me, Jackie Blythe, at jblythe@cfstaffing.com.
#INJAN2026
Job Description
Registration Clerk Monday through Friday 930a-630p
______________________________________________________________________________
Main Function:
Greeting our customers in a friendly and courteous manner to help customers feel welcomed to Wooster Community Hospital Health System (WCH).
Help customers have a streamlined, private registration experience by accurately verifying patient demographics for those being seen at WCH.
Check in patients for scheduled tests and enter orders into our EMR.
Offer assistance to customers in need to create a supportive experience.
Assist team members with registration functions to support the team and customers.
Schedule patients for therapy visits.
Must Have Requirements:
Computer and other applications, Meditech computer system and or Registration experience.
Demonstrated effective oral communication skills including good telephone and email etiquette.
Must be organized and able to multi-task
Preferred Attributes:
High School Diploma or GED
Medical Terminology or Medical Office related Experience
Attention to details and organized; calm in a high-volume, fast paced environment; self- starting; excellent at multitasking and have a good sense of prioritizing duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to adapt to any circumstances with customers and remain professional.
Performance Special Requirements:
Must be able to perform all duties of registration areas
Ability to explain benefits of insurance including estimates in accordance to Point of Service collection policy and documentation of account
Must have good communication skills oral, written and listening to patients
Develop and maintain an ongoing understanding of current practices for the types of patients for whom care is provided
Follows appropriate Service Standards
Maintains knowledge of all aspect of patientaccess and maintains those skills for accuracy of performance
Performs other duties as requested by Director or Managers of PatientAccess
Customer Service
Display a positive attitude. Treats others with honesty and respect. Speaks positively in all internal or external customer interactions. Consoles, assists patients and families
Assesses customer satisfaction when interacting with patients and other non-patient customers and uses appropriate chain of command for unresolved issues or problems
Ability to answer patient or visitor's questions and direct them where help is available. Escorting the visitors whenever possible.
Promote hospital services; including Senior Partners; Health and Wellness programs
Managing up other areas
Understand Wooster Community Hospital core mission, vision, and values
Follows all departmental and hospital policy and procedures located in Policy Stat
Monday- Friday with shifts varying from 8a-5p, 830a-530p, or 930a-630p
40 hours per week
$29k-34k yearly est. 1d ago
Ohio Rise: Care Coordinator
Bellefaire JCB 3.2
Patient access representative job in Medina, OH
has a $4,000 hiring bonus~
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs.
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
POSITION SUMMARY:
We are growing with a new program - OhioRise! We are looking for both Moderate and Intensive Care Coordinators to work in Medina County. We are looking for professionals that understand High-Fidelity Wraparound practice while providing care coordination services to identified youth that will provide specific, measurable, and individualized services to each person served. This position DOES REQUIRE (reimbursed) travel between the main office and client homes.
RESPONSIBILITIES INCLUDE:
Provide Wraparound Care Coordination services as part of the CME Project, using the High Fidelity Wraparound model to clients and families identified for the projects. Deliver service in a variety of settings in the home and community. Service plan should include a comprehensive 24 hour Crisis Plan.
Maintain required caseload of 1:25 at any given time. Initial Plan is required within 30 days, and subsequent plans submitted every 30 days.
Complete all required assessments and documents as outlined by the agency and the CME Project to include the Strengths, Needs and Cultural Discovery Assessment and the Wraparound plan.
Work collaboratively with identified partners on behalf of the Child and Family team to include both formal and informal supports.
Provide Community Psychiatric Support Treatment (CPST) and Therapeutic Behavioral Services (TBS) where appropriate on assigned cases and participate in crisis management as necessary.
Monitor the provision and quality of services provided to the family through the Child & Family Team and act as liaison when new services/resources need to be sought or developed.
Contribute to the development and maintenance of the client record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Provide written and verbal information related to the youth's and family's mental health based on assessment and family contact. This information will include the youth's and family's strengths and competencies, progress or lack of progress, as well as report on the services and supports put in place to assist the family.
QULAIFICATIONS:
Education: Minimum High School Diploma required with three years of experience in the mental health field. Bachelor's or Master's Degree in Social Work, Counseling or related field with one to two years of experience in the mental health field preferred
Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills. Completion of Vroon Vandenburg High Fidelity Wraparound Training
Ability to perform job responsibilities with a high degree of initiative and independent judgment
Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities
A valid driver's license with approved driving record (less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency.
BENEFITS AND SALARY:
The Salary for range for this position is $44,000 - $55,000 per year, depending on relevant education and licensure.
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.
Our offerings include:
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
$44k-55k yearly Auto-Apply 60d+ ago
Account Management Representative
Commonwealth Rolled Products
Patient access representative job in Independence, OH
Commonwealth Rolled Products is a leading manufacturer of Aluminum rolled products for the Automotive, Commercial, and Industrial markets. The Company operates its production facility in Lewisport, KY with the support of an Automotive Innovation Center for R&D, Sales and Field Service in Madison Heights (DET), and Inside Sales in the Cleveland, OH area.
Our Industrial Products Account Management team is seeking to add a talented Account Management Representative to our Cleveland, Ohio office. The purpose of this role is to provide superior sales and service to customers (both current and new) via effective, measurable administration of account management processes while protecting the interests of Commonwealth. This role contributes to achievement of strategic initiatives and objectives by offering guidance/expertise to key customers and other members of Industrial Products Account Management.
Responsibilities Include:
* Actively participate in maintaining a zero incident safety culture.
* Live and champion the Commonwealth Rolled Products Core Values; Safety, Integrity, Customer Focus, Ownership, Excellence, and Teamwork.
* Frontline role accountable for representing Commonwealth Rolled Products to prospects and existing customers.
* Work with customers to identify sales opportunities. Negotiate pricing with the customers. This includes trial requests, sales for surplus inventory, sales for unallocated capacity, sales for depot stock, spot buys and contract business.
* Manage a designated account base of distributors, OEMs and / or brokers. This includes all aspects from prospecting through long-term selling and servicing.
* Accountable for accurate entry of orders relative to customers' specifications, instructions, and corporate guidelines. Also consistently meet guidelines for contractual agreements within customer base.
* Accurately record and manage all bookings in Commonwealth's capacity management system to ensure weekly capabilities are not over allocated and customer order lead-times are honored.
* Perform inventory management to successfully meet customer and order requirements. This includes analyzing current inventories for aged metal, inventory holds, and release dates. Work with customers to manage delivery releases and communicate the releases to Supply Chain.
* Demonstrate the ability to make decisions effectively and independently within approved guidelines set forth by Commonwealth Rolled Products.
* Research, analyze and resolve customer deductions and overpayments in less than 18 days. This includes issuance of supplemental invoices and / or credits, when necessary.
* Perform back up duties for team members during absences.
* Develop and maintain a comprehensive product and technical knowledge base to effectively support the Industrial team and customers. This includes understanding customer requirements and specifications, Commonwealth's industrial products, EDI transactions, and all other related customer requirements.
* Anticipate, meet, and exceed customers' needs to maximize customer satisfaction. Promote a strong service image to our customers and other Commonwealth teams.
* Demonstrate Commonwealth values and a positive, professional behavior toward your work and colleagues. Provide guidance and assistance to other team members when needed. Communicate effectively with your customers, colleagues, and all levels of the organization.
* Identify continuous improvement opportunities associated with Account Management processes. Participate in established training programs as designated by supervisory staff or identified by the AMR as self-improvement opportunities.
* Enter, track and coordinate completion of sales-related Customer claims. Assist Claims Analyst in quality-related claims, deductions, and credits when necessary.
* Utilize Oracle tools, specifically Sales Agreements, Item Management and Order Management to successfully enter / manage customer items and sales orders. This includes facilitating the automatic upload of EDI orders received from customers and resolving EDI failures.
* Determine metal hedge requirements working with customers to analyze customer and contract requirements. Initiate metal hedging requests to the Pricing Team. Manage existing metal hedges to assess the need for adjustments.
* Participate in and contribute to weekly customer calls when required. Weekly communicate open order status' to customers as required. Maintain a working account knowledge to enable discussion of inventory, orders, debits/credits, claims, quotes, and any other required topic.
* Maintain a proficient understanding of Commonwealth quality systems. Contribute to certifications and audits (i.e., ISO, IATF, VAD) when required. Enter, track and complete Corrective Action Requests in a timely manner. Contribute to the completion of Customer audits and certifications.
Required Qualifications:
* Bachelor's degree in business related field or 2+ years' experience in commercial or procurement, supply chain roles
* Excellent interpersonal, written, and verbal communication skills and organization skills
* Ability to use computer applications, such as spreadsheets, word processing documents, databases, and e-mail programs.
Preferred Qualifications:
* Prefer experience in a metals-related business with a working knowledge of aluminum products.
EEO Statement
Commonwealth Rolled Products is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.
$42k-77k yearly est. 13d ago
Account Management Representative
External Commonwealth Rolled Products
Patient access representative job in Independence, OH
Commonwealth Rolled Products is a leading manufacturer of Aluminum rolled products for the Automotive, Commercial, and Industrial markets. The Company operates its production facility in Lewisport, KY with the support of an Automotive Innovation Center for R&D, Sales and Field Service in Madison Heights (DET), and Inside Sales in the Cleveland, OH area.
Our Industrial Products Account Management team is seeking to add a talented Account Management Representative to our Cleveland, Ohio office. The purpose of this role is to provide superior sales and service to customers (both current and new) via effective, measurable administration of account management processes while protecting the interests of Commonwealth. This role contributes to achievement of strategic initiatives and objectives by offering guidance/expertise to key customers and other members of Industrial Products Account Management.
Responsibilities Include:
Actively participate in maintaining a zero incident safety culture.
Live and champion the Commonwealth Rolled Products Core Values; Safety, Integrity, Customer Focus, Ownership, Excellence, and Teamwork.
Frontline role accountable for representing Commonwealth Rolled Products to prospects and existing customers.
Work with customers to identify sales opportunities. Negotiate pricing with the customers. This includes trial requests, sales for surplus inventory, sales for unallocated capacity, sales for depot stock, spot buys and contract business.
Manage a designated account base of distributors, OEMs and / or brokers. This includes all aspects from prospecting through long-term selling and servicing.
Accountable for accurate entry of orders relative to customers' specifications, instructions, and corporate guidelines. Also consistently meet guidelines for contractual agreements within customer base.
Accurately record and manage all bookings in Commonwealth's capacity management system to ensure weekly capabilities are not over allocated and customer order lead-times are honored.
Perform inventory management to successfully meet customer and order requirements. This includes analyzing current inventories for aged metal, inventory holds, and release dates. Work with customers to manage delivery releases and communicate the releases to Supply Chain.
Demonstrate the ability to make decisions effectively and independently within approved guidelines set forth by Commonwealth Rolled Products.
Research, analyze and resolve customer deductions and overpayments in less than 18 days. This includes issuance of supplemental invoices and / or credits, when necessary.
Perform back up duties for team members during absences.
Develop and maintain a comprehensive product and technical knowledge base to effectively support the Industrial team and customers. This includes understanding customer requirements and specifications, Commonwealth's industrial products, EDI transactions, and all other related customer requirements.
Anticipate, meet, and exceed customers' needs to maximize customer satisfaction. Promote a strong service image to our customers and other Commonwealth teams.
Demonstrate Commonwealth values and a positive, professional behavior toward your work and colleagues. Provide guidance and assistance to other team members when needed. Communicate effectively with your customers, colleagues, and all levels of the organization.
Identify continuous improvement opportunities associated with Account Management processes. Participate in established training programs as designated by supervisory staff or identified by the AMR as self-improvement opportunities.
Enter, track and coordinate completion of sales-related Customer claims. Assist Claims Analyst in quality-related claims, deductions, and credits when necessary.
Utilize Oracle tools, specifically Sales Agreements, Item Management and Order Management to successfully enter / manage customer items and sales orders. This includes facilitating the automatic upload of EDI orders received from customers and resolving EDI failures.
Determine metal hedge requirements working with customers to analyze customer and contract requirements. Initiate metal hedging requests to the Pricing Team. Manage existing metal hedges to assess the need for adjustments.
Participate in and contribute to weekly customer calls when required. Weekly communicate open order status' to customers as required. Maintain a working account knowledge to enable discussion of inventory, orders, debits/credits, claims, quotes, and any other required topic.
Maintain a proficient understanding of Commonwealth quality systems. Contribute to certifications and audits (i.e., ISO, IATF, VAD) when required. Enter, track and complete Corrective Action Requests in a timely manner. Contribute to the completion of Customer audits and certifications.
Required Qualifications:
Bachelor's degree in business related field or 2+ years' experience in commercial or procurement, supply chain roles
Excellent interpersonal, written, and verbal communication skills and organization skills
Ability to use computer applications, such as spreadsheets, word processing documents, databases, and e-mail programs.
Preferred Qualifications:
Prefer experience in a metals-related business with a working knowledge of aluminum products.
EEO Statement
Commonwealth Rolled Products is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.
$42k-77k yearly est. 13d ago
Patient Access Specialist
Northeast Ohio Neighborhood 3.8
Patient access representative job in Cleveland, OH
Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the PatientAccess Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The PatientAccess Specialist provides administrative support to the health center. The PatientAccess Specialist does not advise professional personnel, patients or any persons regarding medical issues. The PatientAccess Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process.
Education:
High School Graduate or equivalent;
Successful completion of advanced training when available.
Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems.
Full-Time Work Schedule Hours
Day Shift: 8:30 A.M. to 5:30 P.M.
Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours
Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M.
Part-Time Work Schedule Hours
Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.
$32k-37k yearly est. Auto-Apply 60d+ ago
Patient Access Representative, Strongsville
Uhhospitals
Patient access representative job in Strongsville, OH
PatientAccessRepresentative, Strongsville - (260000DN) Description 36 Hours Per WeekT, W, TH, F 8:30am-5:30pmEVERY OTHER SATURDAY 8:30am-12:30pmA Brief Overview The PatientAccessRepresentative serves as the first point of contact for all patients and their families.
This highly visible role supports and interacts with patients, families, and health care providers.
They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information.
They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service.
They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule.
The PatientAccessRepresentative has an direct effect on both the revenue cycle and the patient experience.
What You Will Do Checking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments.
Assists patients with enrolling and utilizing MyChart.
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.
Assist with completion of various types of paperwork and forms.
Effectively work EPIC workques, worklist and inbasket messages.
Schedules referrals and follow-up visits.
Accurate and timely scanning of documents into EPICAdditional Responsibilities Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency.
Actively participates in UH emergency preparedness.
Maintains a clean and organized work area.
Will be cross-trained to perform other duties as assigned.
May be scheduled to work at off-sites.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications 36 Hours Per WeekT, W, TH, F 8:30am-5:30pmEVERY OTHER SATURDAY 8:30am-12:30pmEducation High School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience 1+ years Customer Service (Required)1+ years Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-StrongsvilleWork Locations: 18181 Pearl Road 18181 Pearl Road Strongsville 44136Job: Administrative SupportOrganization: Pediatric_Primary_Care_UHMSOSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: Yes, 10 % of the TimeRemote Work: NoJob Posting: Jan 22, 2026, 7:09:13 PM
$29k-37k yearly est. Auto-Apply 9h ago
Patient Care Coordinator
AEG 4.6
Patient access representative job in Mentor, OH
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$45k-57k yearly est. 1d ago
Patient Services Representative
Signature Health 4.5
Patient access representative job in Willoughby, OH
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
* Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
* Robust earned paid time off program (PTO)
* Federal Loan Forgiveness Program (available on eligible roles)
* Professional Development Support
SCOPE OF ROLE
Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
HOW YOU'LL SUCCEED
* Demonstrate a friendly, courteous and welcoming first impression to patients and their families.
* Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR.
* Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed.
* Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed.
* Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues.
* Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed.
* Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR.
* Provide administrative support to the office including scanning, faxing and mailing.
* Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed.
* Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks.
* Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times.
* Other duties as assigned.
Requirements
KNOWLEDGE & EXPERIENCE
* High School Diploma or equivalent required.
* 1 year office, customer service, or related experience required. Medical office experience preferred.
* Previous experience in a primary care of behavioral health setting preferred.
* Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred.
* Experience working with an EHR system required; EPIC experience preferred.
* Demonstrated proficiency with Microsoft Office, Word, and Excel.
WORKING CONDITIONS
* Work is normally performed in a typical interior/office/clinical work environment.
* While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
* Requires periods of sitting, standing, telephone, and computer work.
* Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
* Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
* Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
* Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
* Possible exposure to blood borne pathogens while performing job duties.
* Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
* Sufficient dexterity to operate a PC and other office equipment.
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
$28k-32k yearly est. 51d ago
PATIENT ACCESS SPECIALIST(FT/PT)
Neon Health
Patient access representative job in Cleveland, OH
Under the supervision of the Business Office Supervisor, the Patient
$29k-37k yearly est. 29d ago
Patient Coordinator
Ridge Road Family Dentistry
Patient access representative job in Cleveland, OH
Job Description
Ridge Road Family Dentistry in Parma, OH is seeking a Patient Coordinator to join our team full-time. We are looking for a dedicated, professional individual with experience in scheduling, insurance claims processing, and treatment planning. If you are passionate about providing exceptional care to patients, we invite you to apply for this important role within our practice.
We offer competitive pay of $25 - $37 an hour (based on experience), a signing bonus, and benefits that will set you up for success, such as PTO and a 401(k)! Read on to find out more about this enticing opportunity!
THE INS AND OUTS OF THE ROLE
As the Patient Coordinator, your responsibilities will include managing the daily patient schedule, confirming appointments, and ensuring smooth patient flow. In this administrative position, you will assist with treatment planning, provide accurate insurance claim processing, and ensure patient records are up-to-date using Eaglesoft software. In addition to your administrative duties, you will communicate with patients to address their concerns, guide them through treatment options, and provide exceptional service from their first contact to the completion of their visit.
The Minimum Requirements to Be Considered:
2+ years of experience in a dental office setting
Preferred Qualifications:
Experience in a similar role as a patient coordinator
Experience with Eaglesoft software or similar systems
Proficiency in scheduling, insurance claims processing, and treatment planning
Strong organizational skills and attention to detail
Excellent communication skills and a patient-first attitude
Schedule:
Monday, Tuesday, and Thursday from 9:00 AM to 6:00 PM
Wednesday from 10:30 AM to 5:00 PM
Every other Saturday from 8 AM to 2 PM
Closed Fridays!
ABOUT OUR DENTAL OFFICE
At Ridge Road Family Dentistry, we pride ourselves on being a private, well-established dental practice in Parma. Our team is built on trust, and we are passionate about providing exceptional care with a focus on patient comfort and satisfaction. We are a cutting-edge practice that uses the latest technology to deliver the best results for our patients. We have a strong commitment to professionalism, teamwork, and growth-values that are at the heart of everything we do.
Our company culture is authentic, results-driven, and grounded in building lasting relationships. We believe in taking care of our team as much as we take care of our patients, offering a supportive and collaborative environment where everyone has a chance to grow. We hope you'll join us!
READY TO APPLY TO JOIN OUR DENTAL OFFICE?
If you meet the qualifications and are ready to contribute to a professional, patient-focused team, we encourage you to apply. Our initial application process is quick and mobile-friendly-taking just a few minutes to complete. We look forward to reviewing your application and potentially welcoming you to our administrative team at Ridge Road Family Dentistry.
Job Posted by ApplicantPro
$25-37 hourly 10d ago
Patient Care Coordinator
Integrity Foot and Ankle Associates
Patient access representative job in Avon, OH
At Integrity Foot & Ankle, we are more than just a podiatry practice; we are a growing team dedicated to providing exceptional care to our patients. As we continue to expand, we are looking for a friendly and detail-oriented Medical Receptionist to be the welcoming face of our practice. If you have 2 years of experience with EPIC or EMR and 3 years of experience as a medical receptionist, we want to hear from you! Join us and be a vital part of the Integrity Family, where we value both professional excellence and compassionate care.
Key Responsibilities:
Patient Interaction: Greet patients and visitors in a professional and friendly manner, both in-person and over the phone.
Appointment Scheduling: Answer phone calls and schedule appointments, ensuring optimal patient flow.
Administrative Tasks: Verify patient insurance and demographic information, collect co-pays and balances, maintain accurate patient records, and ensure confidentiality.
Communication: Communicate with medical staff to ensure efficient patient flow and complete administrative tasks.
Office Support: Maintain the cleanliness of the office, including end-of-day vacuuming, mopping, and disinfecting all surfaces. Clean and prepare rooms between patients.
Insurance and Patient Care: Perform insurance verification, complete patient intake forms, assist providers as needed with patient care, and ensure appropriate equipment is set up for procedures/exams.
Patient Rooming: Room patients, restock supplies in exam rooms, cast patients for diabetic shoes using foam box impressions, scan patients feet for custom orthotics and measure patients' feet for accurate custom shoe or orthotic orders.
Requirements:
A minimum of 3-5 years as a medical receptionist. (Applicants who do not meet this criteria will no move forward to the interview stage)
1-2 years of experience with Electronic Medical Records; experience with EPIC preferred
Excellent communication and customer service skills
Knowledge of medical terminology and insurance verification, insurance billing code knowledge is a plus
Strong organizational and multitasking skills with the ability to work in a fast pace environment
Proficiency in computer and data entry skills
Ability to work independently and as part of a team
Ability to lift up to 25 lbs
Must be willing to work in all our locations
High School Diploma or equivilant
$22k-38k yearly est. 17d ago
Patient Care Coordinator - Avon, IN
Sonova
Patient access representative job in Avon, OH
Connect Hearing, part of AudioNova 5250 E. US Highway 36 Suite 155 Avon, IN 46123 Current pay: $16.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$16-18 hourly 7d ago
Patient Care Coordinator - Avon, IN
Sonova International
Patient access representative job in Avon, OH
Connect Hearing, part of AudioNova
5250 E. US Highway 36
Suite 155
Avon, IN 46123
Current pay: $16.00-18.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday, 8:30am-5:00pm
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$16-18 hourly 3d ago
Dental Patient Care Coordinator
Summit Dental Group-Akron, Oh & Cuyahoga Falls, Oh
Patient access representative job in Akron, OH
Job Description
Dental Office Receptionist
Summit Dental Akron, Akron OH
Welcome to Summit Dental Akron where we're proud to serve the Akron, OH community with care that goes beyond the smile. Our practice is growing & we are proud to announce that we are adding another Patient Care Coordinator (Dental Office Receptionist) to join our team!
This role is all about people-you'll help us care for more patients, support our doctor, and make sure every person who walks through our door feels truly cared for.
What We're Looking For:
We need a strong, compassionate dental professional with a background in:
Treatment Planning: presenting and making financial arrangements for comprehensive treatment plans with confidence
Patient Scheduling: Develop and maintain a strong, efficient schedule that ensures patients receive exceptional care while keeping the team on track to consistently exceed performance goals.
Collections & Accounts Receivables: Manage the full accounts receivable lifecycle, including billing, insurance claim submission, and overseeing the collection process to maintain healthy cash flow and financial stability.
Patient-focused attitude with a passion for delivering outstanding patient care.
Key Responsibilities:
Ensure an exceptional patient and team experience
Support providers with treatment coordination, case acceptance, and scheduling
Maintain compliance with policies, protocols, and patient communication standards
Help grow the practice by building trust, relationships, and reputation in the community
Schedule appointments and coordinate treatment plans
Verify insurance coverage and benefits.
Assist in the preparation of patient forms and documentation.
You work hard; you deserve to be rewarded:
Competitive Salary based on you & your experiences!
401K
PTO & Paid Holidays
Access to health insurance
Stable & consistent full time schedule (Monday - Friday 8a-5p)
Growth opportunities to enhance your career!
Benefits:
Dental
401k
PTO
Compensation:
$20-$25/hour
$20-25 hourly 2d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Lorain, OH?
The average patient access representative in Lorain, OH earns between $26,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Lorain, OH
$33,000
What are the biggest employers of Patient Access Representatives in Lorain, OH?
The biggest employers of Patient Access Representatives in Lorain, OH are: