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  • Customer Service Rep

    Armstrong Flooring 4.3company rating

    Patient access representative job in Denver, CO

    BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures. JOB DUTIES: Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process. Maintain professional appearance and attitude at all times. Answer phones and greet clients as they enter the customer service area. Follow-up on orders that are on backorders and processing customer orders accurately. Use DANCIK to look up pricing, customer information, delivery dates, and process orders. Call customers to communicate on order status and ETA's. Liaison with outside sales reps. and managers. Organize and maintain the contractor area. Ensure all customers receive excellent customer service. Solve customer problems with a sense of urgency and accuracy. Communicate with the warehouse department regarding order status in staged areas. Schedule delivery and reminder calls to customers. Complete projects or assignments as delegated by the supervisor. Back up to other positions within the department when needed. Maintain positive communication skills and process customer orders accurately. Maintain an organized and efficient work area. Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers). Scan all paperwork correctly (PO's, confirmations, POD's). Other duties as assigned. JOB QUALIFICATIONS: Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products. Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers. Self-driven with a high level of energy and enthusiasm. Excellent relationship selling/customer focused sales abilities. Solution oriented with exceptional follow through. Good basic math skills, (including ability to take accurate measurements) Proficient with Windows based computer applications. Ability to perform well in a detail oriented, fast paced environment. PHYSICAL DEMANDS: You will be expected to sit for long periods of time frequently. Frequently spending extended periods of time on the phone with customers. Occasional lifting up to 50 lbs may be required. MENTAL DEMANDS: Think analytically Make decisions Develop options and implement solutions Work with a team Maintain regular and punctual attendance (consistent with ADA and/or FMLA) Attention to detail Communicate effectively Multitask in a fast-paced environment Work with a Sense of Urgency AHF PRODUCTS: AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong Flooring, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce Contract, Hartco Contract, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
    $23-25 hourly 3d ago
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  • Customer Service Representative / Office staff

    Camping Companies Inc. 3.5company rating

    Patient access representative job in Denver, CO

    Duties will be performed in the Repossession and/or Auto Lending Industries - including Skip Tracing, Account Management, Collections, & Customer Support. Employees should have a high level of knowledge regarding all areas of investigation, collateral recovery, and customer service. Employees are expected to provide the highest level of customer service to our clients, have a passion for the business, and be willing to go the extra mile for our clients! - Must be at least 20 years old. - You should have experience utilizing Re-Pros software and/or other repossessions software management products. - Have experience in customer service, skip-tracing services, investigations or account services. With knowledge of the repossession process and the complexities involve in it. - Be proficient in computer software applications such as Internet Explorer, Groupwise, and Microsoft Word and Excel. - Have the ability to multi-task and deal with accounts appropriately in a high-stress environment - including updating, receiving, assigning, organizing, & follow up. - Be team & task oriented and skilled at time management. - Understand and be able to follow the laws and regulations that govern the asset recovery profession. - Be able to answer calls from clients and provide appropriate, professional, accurate and timely information. - Communicate professionally with clients to assist in the development of client relationships and new client development. - Be willing to work whatever hours needed when necessary. - Be willing to take and pass the Certified Asset Recovery Specialist (CARS) exam.
    $33k-41k yearly est. 3d ago
  • Customer Service Rep

    AHF 4.1company rating

    Patient access representative job in Denver, CO

    BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures. JOB DUTIES: Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process. Maintain professional appearance and attitude at all times. Answer phones and greet clients as they enter the customer service area. Follow-up on orders that are on backorders and processing customer orders accurately. Use DANCIK to look up pricing, customer information, delivery dates, and process orders. Call customers to communicate on order status and ETA's. Liaison with outside sales reps. and managers. Organize and maintain the contractor area. Ensure all customers receive excellent customer service. Solve customer problems with a sense of urgency and accuracy. Communicate with the warehouse department regarding order status in staged areas. Schedule delivery and reminder calls to customers. Complete projects or assignments as delegated by the supervisor. Back up to other positions within the department when needed. Maintain positive communication skills and process customer orders accurately. Maintain an organized and efficient work area. Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers). Scan all paperwork correctly (PO's, confirmations, POD's). Other duties as assigned. JOB QUALIFICATIONS: Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products. Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers. Self-driven with a high level of energy and enthusiasm. Excellent relationship selling/customer focused sales abilities. Solution oriented with exceptional follow through. Good basic math skills, (including ability to take accurate measurements) Proficient with Windows based computer applications. Ability to perform well in a detail oriented, fast paced environment. PHYSICAL DEMANDS: You will be expected to sit for long periods of time frequently. Frequently spending extended periods of time on the phone with customers. Occasional lifting up to 50 lbs may be required. MENTAL DEMANDS: Think analytically Make decisions Develop options and implement solutions Work with a team Maintain regular and punctual attendance (consistent with ADA and/or FMLA) Attention to detail Communicate effectively Multitask in a fast-paced environment Work with a Sense of Urgency AHF PRODUCTS: AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong FlooringTM, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce ContractTM, Hartco ContractTM, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $23-25 hourly 3d ago
  • Customer Service Representative

    Auguste Escoffier School of Culinary Arts 4.0company rating

    Patient access representative job in Boulder, CO

    Auguste Escoffier School of Culinary Arts is a leading accredited provider of online and campus-based culinary training and education. The school's professional programs offer the proven combination of a classic and contemporary approach to modern in Customer Service Representative, Customer Service, Representative, Customer Experience, Operations, Skills, Retail
    $29k-32k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bill Knight-State Farm Agent

    Patient access representative job in Denver, CO

    Benefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Customer Service Representative - In-Office | Service with In-Book Sales Opportunity Bill Knight State Farm Agency Job Type: Full-Time Location: In-Office Deliver Exceptional Service. Build Relationships. Grow a Career with Purpose. The Bill Knight State Farm Agency is seeking a Customer Service Representative who is passionate about helping people, delivering outstanding service, and building long-term client relationships-while also being comfortable identifying in-book sales opportunities when appropriate. This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that excellent service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential. This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained. What You'll Do Serve as a primary in-office point of contact for existing clients Provide prompt, professional assistance with policy questions and service needs Assist with policy changes, renewals, billing inquiries, and endorsements Support clients through the claims process and follow up as needed Maintain accurate and detailed records of customer interactions Conduct policy reviews and identify in-book sales opportunities aligned with client needs Recommend additional coverage when it adds value for the customer Collaborate closely with team members to deliver a consistent, high-quality client experience What We're Looking For Strong customer service and relationship-building skills Ability to naturally pivot from service to sales using a consultative approach Willingness to obtain Property & Casualty and Life & Health licenses (full training, guidance, and support provided) Excellent verbal and written communication skills Detail-oriented, organized, and dependable Professional, client-focused mindset What We Offer Competitive base salary plus commission and performance bonuses Full support through the insurance licensing process Structured in-office training after Property & Casualty license is obtained Stable, service-focused role with long-term growth opportunities Supportive agency culture built on teamwork, accountability, and quality service A meaningful career helping individuals and families protect what matters most Ready to Start a Career with a Strong Local Agency? If you're service-oriented, motivated to grow, and looking for a long-term career with training and support, we'd love to hear from you. Apply today to join the Bill Knight State Farm Agency.
    $29k-37k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    April Welch-State Farm Agent

    Patient access representative job in Denver, CO

    Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR OFFICE: April has been proudly serving the community as a State Farm agent since 2002, bringing over two decades of experience and leadership to the business. Our close-knit team of ten operates across two offices and is built on shared values like growth, connection, and integrity. We foster a supportive, people-first culture where genuine relationships and a commitment to doing what's right are at the center of everything we do. We believe in creating an environment where team members feel valued, supported, and inspired to grow-both personally and professionally. Here's what we offer: PTO and benefits available after just 90 days Employer-matched 401(k) Health insurance with 50% employer contribution 12 BetterHelp sessions per year for mental wellness Quarterly team-building events and an annual holiday party Snacks on-site to keep you fueled Continuous professional development opportunities If you're someone who thrives in a collaborative environment, values honest and compassionate service, and wants to make a meaningful impact-this is a place where you can truly grow. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with April Welch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $29k-37k yearly est. 3d ago
  • Customer Service Representative

    American Leak Detection, Inc. 3.8company rating

    Patient access representative job in Denver, CO

    Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General wor Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction
    $29k-37k yearly est. 3d ago
  • Billing Clerk Mike Shaw Subaru

    Asbury Automotive Group 4.0company rating

    Patient access representative job in Denver, CO

    Compensation: $22-$25 based on experience within the automotive industry. Apply now! Pay and Recognition: Weekly pay Paid holidays & paid time off Paid training Stock Awards(select management and front-line team member's eligible!) Insurance / Retire Billing Clerk, Accounting Manager, Billing, Clerk
    $22-25 hourly 3d ago
  • Patient Services Coordinator-LPN, Home Health

    Centerwell

    Patient access representative job in Denver, CO

    Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $53,800 - $72,800 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-09-2026 About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $53.8k-72.8k yearly Auto-Apply 41d ago
  • Patient Access Representative

    Common Spirit

    Patient access representative job in Lakewood, CO

    Job Summary and Responsibilities As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: * Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. * Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. * Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in new employee orientation. Job Requirements In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: * Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred. * Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines. * High School diploma required Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally) Where You'll Work Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you're looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.
    $30k-38k yearly est. 13d ago
  • Patient Access Representative

    Commonspirit Health

    Patient access representative job in Lakewood, CO

    Where You'll Work Be part of one of our stand-alone sites offering both urgent AND emergency care under one roof CommonSpirit Health Mountain Region Urgent and Emergency Care. Located in great places to live, work and play like Arvada, Lakewood, Frederick, and Golden every center is equipped with lab, CT Scan and X-ray capabilities on-site to provide the right level of treatment at an appropriate cost. Patients needing emergency services are attended to in a calm environment with individual exam rooms. And unlike most urgent care centers, every patient is seen by a physician. If you're looking for a fresh opportunity outside of the typical hospital setting where you'll enjoy a fast-paced, expanded scope of practice, diverse patient population and a collaborative team, we look forward to your application! Job Summary and Responsibilities As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Serve as a mentor to new associates and assist in new employee orientation. Job Requirements In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred. Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines. High School diploma required Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Experience Representative - Front Desk

    Panorama Eye Care

    Patient access representative job in Fort Collins, CO

    Full-time Description Who We Are At Eye Center of Northern Colorado, a Panorama Eyecare company, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together! The Position: As a Patient Experience Representative - Front Desk at Panorama Eyecare, you will play a pivotal role in our mission to deliver the best eyecare. You'll be part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role. The Role The successful Patient Experience Representative for the front desk will contribute to the fulfillment of Panorama Eyecare's mission statement by greeting, making appointments, and checking patients in and out for each doctor in a friendly, organized, and efficient manner. They are also responsible for facilitating smooth patient flow within the office by following established office guidelines and serving as a general information source for patients. Greets patients upon their arrival to the office. Verifies patient information and confirms insurance information and referral status/authorizations. Obtains and retains knowledge of insurance company participation and requirements. Registers patients correctly and completely in computer, providing consistency for patient listing and billing information. Answers general questions for patients following established guidelines. Prints route slip for appropriate resource to proper location. Schedules all in-office appointments per recalls on route slips. Maintains awareness of schedule and problem solves when needed. Collects payments from patients and correctly balances all collected monies against receipts. Answers questions regarding insurance billing and office financial policies. Generates and dispenses tokens for the Patient Portal for every patient. Enters recalls in computer for future appointments. Assists patients as needed with calling for transportation, writing checks, dialing phone numbers, etc. Directs patients to appropriate locations- main waiting room, optical, restrooms, ASC, etc. Maintains the goal of providing the highest level of customer service to patients. Assists in maintaining work area and reception area including making coffee, organizing magazines, picking up trash on floors… Basic understanding of phone etiquette, understanding how to differentiate inner-office or outer-office calls; able to transfer calls successfully to the correct department. Takes initiative when there is a task that needs to be completed. Does not remain idle when there is work to be done. Ensures confidentiality of medical records and patient information Other duties as assigned. Requirements Who You Are High school diploma or GED. Previous experience in a medical office setting preferred. Word processing/computer scheduling experience. Knowledge of typical office work environment. Previous customer service experience preferred. Additional Job Details Able to commute to all Eye Center of Northern Colorado clinics, including Precision, Fox Run, Prospect, and Skyline. This is a Full-Time Position. Compensation for this role will be $17 - $18 an hour based on experience. Our Growth Opportunities At Panorama Eyecare, we care about our employee's ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow. Our Employee Perks PTO Accruals Start at 3 Weeks Comprehensive Medical and Dental Insurance Company Paid Optical Allowance Company Paid Routine Eye Care Short Term and Long-Term Disability Insurances Educational Allowance Generous Paid Holiday Program 401K With Company Match Join Our Team! Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Apply now and let your passion for excellence and patient well-being shine! EEOC Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law. Salary Description 17- 18 / hr
    $17-18 hourly 22d ago
  • Registration Specialist (Part-Time)

    Orthopaedic & Spine Center of The Rockies PC

    Patient access representative job in Fort Collins, CO

    Part-time Description OCR has been the premier provider of orthopedic care in Colorado, Wyoming, and Nebraska for 55 years! As we continue to grow, we are looking for individuals who share our values and are looking to contribute to our mission and vision. Are you passionate about patient care, team work, and inspiring others? If so, join the specialists in the medicine of motion today! The Registration Specialist performs routine clerical duties associated with registering patients, gathering all necessary insurance and demographic information and obtains appropriate referrals or authorization for patient visits. This position works closely with the Business Office and Front Desk Team Lead to ensure that customer service is first priority at check-in and that all daily tasks are completed in a timely and accurate manner. They must maintain current and up-to-date reference materials on insurance plans as provided. *This position is part-time* Essential Duties and Responsibilities Greets and checks in visitors and/or vendors to the clinic according to established protocol and directs them to appropriate clinic locations. Ensures clinic is open on time according to the established checklist and adequately staffed for daily volume. Strives for excellent customer service by ensuring that patients and/or visitors to OCR are treated in a professional, courteous manner at all times. Monitors the lobby to ensure that patients are being accommodated. Keeps patients apprised of estimated waiting times. Offers assistance if patients or visitors encounter difficulties. Maintains up-to-date reference materials on insurance plans as provided by the manager. Researches insurance information provided by patient in order to clearly identify participation with OCR and referral requirements. Requirements High School Diploma or equivalent is required. Minimum 1 year experience in customer-facing service position. Medical office reception experience a plus. Working knowledge of Microsoft Office Suite or related software, scheduling and medical records software, and similar computer applications. Ability to quickly learn multi-line phone system. Core competencies in customer service, interpersonal skills, communication, teamwork, attendance/punctuality and confidentiality. Physical Requirements The work environment is the typical office environment. The employee must be able to complete their work satisfactorily in an environment where there are significant distractions, including staff, patients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel objects, tools, or controls up to 8 hours a day. The employee frequently is required to talk or hear and must be able to speak articulately. The employee is occasionally required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 25 pounds and should do so in a sound and safe manner. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Benefits: Paid Holidays & Paid Time Off Company-sponsored events Annual merit increases **Benefit eligibility is dependent on employment status, and a waiting period may apply Orthopaedic & Spine Center of the Rockies (OCR) is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. OCR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual experience and qualifications, without regard to a person's race, color, age, sex, gender identity, gender expression, marital status, sexual orientation, religion, creed, national origin, the presence of any physical or mental disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran, or any other protected status. Applications will be accepted until the position is filled; to receive full consideration, please apply by February 2, 2026. Salary Description $16.00-$23.00
    $23k-31k yearly est. 3d ago
  • Patient Experience Representative

    EVP Eyecare

    Patient access representative job in Denver, CO

    EVP Eyecare is a privately held, portfolio company of The Cortec Group. Based in Denver, Colorado, EVP owns and operates a super-regional network of eyecare practices and surgical centers that conduct business under premier brands in Colorado, Texas, and Arizona. We believe that delivering on an outstanding patient experience starts with building an outstanding employee experience. Our mission is to improve people's lives through better vision and outstanding patient experiences. The Patient Experience Representative is responsible for scheduling patients for all clinical appointments. They will need to maintain a working knowledge of all clinical appointment types, pricing, location, doctors, etc. A Patient Experience Representative will also provide detailed communication to patients regarding their upcoming appointments and assist in answering any patient questions. ESSENTIAL DUTIES AND RESPONSIBILITIES Actively work digital leads through outbound call efforts. Process inbound faxes. Maintain a working knowledge of: Services offered Providers General location information Pricing Insurance related matters Prepare patients for their upcoming appointment by setting expectations. Accurately answer patient's questions and overcomes objections. Enter and verify that patient demographic and insurance information is complete and accurate. Complete post call data entry and patient follow up. Answer inbound calls in a timely and efficient manner. Maintain a pleasant and helpful attitude. Answer patient's calls with a warm and welcoming greeting. Engage with patients by creating an atmosphere that is pleasant and helpful throughout patient interaction. Obtain the ability to schedule all clinical appointment types. Knowledge of each CE team's roles and responsibilities. Stay current with company, department and clinic updates and changes. Serve as a role model to other team members. Provide an outstanding patient experience through active listening, critical thinking and problem solving. Manage the moment by seeking resolution to any patient inquiry or concern without needing additional resources or escalation: “One call, problem solved.” Closes each call with a lasting impression. Other duties as assigned. Qualifications MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS AND ABILITIES) High School Diploma or general education degree (GED) required. Minimum of 1 years' experience with the Concierge Engagement Team and/or 1 years' experience of customer service experience in healthcare. Call center experience preferred. Experience working with practice management software preferred. Basic computer skills. Effective written and verbal skills. Excellent customer service skills. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
    $31k-37k yearly est. 4d ago
  • College Registrar

    Front Range Community College 4.3company rating

    Patient access representative job in Westminster, CO

    Who We Are With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We're looking to hire people who share these values-along with our commitment to student success, equity and excellence. Who You Are You are a detail-oriented, analytical, and collaborative individual with strong leadership and communication skills who must balance a commitment to accuracy and compliance with a student-centered, customer service orientation. You have excellent knowledge of the registrar profession and understand where and how "registrar" fits in the organization structure of an institution of higher education. You are a team-builder who can motivate staff to understand and positively interact with all constituents - students, faculty and administration. You view the College Registrar position at Front Range Community College as a significant position at a good institution. You view FRCC as offering opportunities for you to professionally enrich and expand upon your career objectives. In essence, you are an individual who thrives on precision, strategic planning, and supporting the academic journey of students while navigating complex administrative and regulatory landscapes. General Summary - College Registrar The College Registrar serves as a pivotal leader, responsible for managing and overseeing all facets of student records, enrollment, registration, and the progression and conferral of degrees. This role ensures strict compliance with institutional policies, state and federal regulations, and accreditation standards, while fostering a culture of accountability, innovation, and collaboration. Operating within a complex system of colleges, the Registrar must adeptly navigate intricate organizational structures, exhibit outstanding organizational expertise, and actively support the institution's overarching goals of enhancing student success, improving retention, and driving enrollment growth. This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and will need to travel to all three FRCC campuses Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Application Process: Salary Range:$87,784 to $92,173. The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate's education, training and experience as it relates to the requirements of the position, as well as the position's scope and complexity, internal pay equity and external market value. Benefits: For information about benefits, please view APT & Faculty Benefits. The search will continue until the position is filled. Applications must include these two documents: * Letter of application specifically addressing the position description, qualifications, and how you have supported a welcoming environment in your current and previous positions and/or how you plan to do so through your work at Front Range Community College. * A resume or curriculum vitae. All application materials and any questions regarding the position or the search process should be submitted electronically to ***********************. The co-Search Coordinators are: HerbRiley and Tim Ebner of focus EDU focus EDU is assisting Front Range Community College with this search for their new College Registrar. Front Range Community College: The College's mission, vision, and values statement may be reviewed at ************************** Primary Duties Essential Functions: * Leadership and Strategic Direction * Provide strategic leadership for the Registrar's Office, cultivating a culture of continuous improvement and excellence in service. * Build and strengthen partnerships with academic, administrative, and enrollment management and student success teams to advance institutional goals and student success. * Supervise, mentor, and support staff, fostering a high-performing team environment that prioritizes equity, innovation, and collaboration. * Collaborate with system-wide colleagues to share best practices, align goals, and promote consistent retention strategies. 2. Collaboration and Process Improvement * Partner with departments, divisions, and system colleges to align policies, procedures, and practices. * Lead and participate in cross-functional teams to identify and implement Registrar office process improvements that enhance efficiency, accuracy, and the student experience. * Analyze existing workflows and systems to identify opportunities for streamlining and enhancing processes. * Work closely with faculty, advisors, IT, and other key stakeholders to ensure academic and administrative processes support student success initiatives. * Foster a culture of innovation and adaptability by regularly assessing institutional needs and proactively recommending and implementing changes. * Actively engage with colleagues across the system to share best practices, align policies, and support to system-wide initiatives. * Serve as a representative on system-level committees and projects to advance institutional and system goals. 3. Strategic Communication * Serve as the primary institutional authority on policies and procedures related to student records and registration, ensuring consistent and clear communication across the college and system. * Act as a liaison between academic and administrative departments to ensure alignment and transparency in processes and decision-making. * Clearly communicate complex policies and technical processes to internal and external stakeholders, including students, faculty, and staff, in a concise and accessible manner. * Provide training and resources to faculty, staff, and students to enhance their understanding of registration, records, and scheduling processes. 4. Accountability and Reporting * Deliver timely and accurate data and reports to internal and external stakeholders to support informed decision-making and accountability. * Regularly monitor and evaluate the effectiveness of the Registrar's Office operations, setting measurable goals and tracking progress. * Promote transparency and accountability in all processes to build trust among students, faculty, and staff. 5. Registration, Technology and Systems Management * Manage all aspects of student registration, including planning, troubleshooting, and enhancing the registration experience. * Work closely with the Academic services and operations departments to maintain the academic course schedule, ensuring accuracy and alignment with the institution's priorities. * Analyze data and trends to recommend improvements that support enrollment growth and student progression. * Serve as the institutional leader and subject matter expert for Ellucian Banner and related systems, ensuring seamless optimal functionality and integration with other institutional platforms. * Partner with IT and key stakeholders to implement system upgrades, resolve technical issues, and optimize processes to improve efficiency and accuracy. * Utilize technology to improve the student and staff experience, streamline workflows, and ensure data integrity. 6. Supervision * Directly supervise the Associate Registrars and their teams, ensuring efficient daily operations and alignment with institutional goals. * Set clear expectations, provide ongoing feedback, and support professional development enhance to enhance team performance. * Develop accountability structures and workflows that drive efficiency, accuracy, and high-quality service delivery. * Cultivate a collaborative and supportive team culture that values communication, innovation, and growth. 7. Records Management and Compliance * Manage the maintenance, security, and integrity of student academic records, ensuring compliance with FERPA, accreditation standards, and other applicable regulations. * Develop, implement, and enforce policies and procedures related to student records, registration, transcripts, and degree audits. * Ensure accurate reporting of student data to internal stakeholders and external agencies, including state and federal entities. Required Competencies * Required Competencies and How the Competency is Applied: * * Commitment to Values: Demonstrates leadership and collaborative behaviors and actions that support FRCC values. Promotes an environment where equity creates opportunities for all students to achieve their educational goals. * Student Success Focus:Demonstrates behaviors and actions that support a student-first culture. * Change Catalyst:Ability to encourage others to seek opportunities for different and innovative approaches when addressing problems and opportunities. * Strategic Planning:Develops a vision for the future and creates a culture in which long-range goals can be achieved. Ensures that contributions to the strategic plan are rooted in equity-mindedness and student success. * Leadership:Ability to influence others to perform their jobs effectively and to be responsible for making decisions. * Consensus Building:Ability to bring about group solidarity to achieve goals. * Communication:Communicates effectively with individuals with different backgrounds; ability to communicate in a way that is consistent, competent, persuasive and confident while choosing words carefully and articulates expectations clearly. * Team BuildingAbility to convince a group of people to work towards a goal. * Motivation:Ability to inspire oneself and others to reach goals and/or perform to the best of their ability. * Dynamic Mindset:Focus on building resilience in employees, promote innovation and creativity, and foster a commitment to professional growth. * Collaboration:Willingness to work with colleagues across departments, specifically when job processes are integrated to strategically focus on ways to improve efficiency and effectiveness for students. * Data Analysis:Uses data as a key component to assess performance towards goals supporting student success; uses data to determine current trends and issues and predict future impacts to the students and/or college. Plans for the future. * Relationship Building:Outstanding interpersonal skills with the ability to establish positive and respectful working relationships with students, staff, and faculty. * Coaching & Mentoring:Coaches and/or mentors direct reports and emerging leaders within the college. Willingness to share personal experience to guide their growth; seeks coaching to continue own personal growth. * Evaluation for Improvement:Reviews evaluations of programs and services and seeks ways to improve performance where data reveals that achievement is not on track. Implements changes and reassess; willingness to phase out programs and services that are not relevant to current and future needs. * Inclusive Excellence:Demonstrates behaviors that convey the importance of diverse lived-experiences and uses inclusive excellence as lens to guide decisions. Prioritizes reducing or eliminating barriers within departmental practices, procedures and processes. Qualifications Required Qualifications: * Bachelor's Degree * A minimum of 7 years of progressive leadership experience in a Registrar's Office or related field, preferably in a system of colleges. * Expertise in Ellucian Banner or similar student information systems, with a proven track record of implementing system improvements. * Strong understanding of FERPA, accreditation requirements, and other regulations impacting student records. * Demonstrated ability to lead and inspire a team, fostering a culture of collaboration, innovation, and accountability. * Excellent analytical, organizational, and problem-solving skills, with the ability to manage complex projects and prioritize competing demands. * Strong communication and interpersonal skills, with a commitment to equity and inclusion. Preferred Qualifications * Master's Degree in a higher education or related field * Experience working in a multi-campus or system-wide college environment. * Knowledge of advanced reporting and data analytics tools to inform decision-making. * Proven success in streamlining processes and enhancing the student experience through technology and innovation. Welcoming. Respectful. Inclusive. Together, we are FRCC. For information on Front Range Community College's Security, including Clery Act/Crime Statistics for the campuses and surrounding area, view FRCC's Annual Security Report.
    $32k-36k yearly est. Easy Apply 14d ago
  • Cust Care Rep I

    Partnered Staffing

    Patient access representative job in Denver, CO

    Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn. JOB TITLE: Cust Care Rep I pay rate ($16.25/hr) Job Description: Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers. Required to meet department goals. Requires a HS diploma or equivalent; up to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background. Additional Information All your information will be kept confidential according to EEO guidelines.
    $16.3 hourly 60d+ ago
  • Patient Access Acute Representative I Bilingual

    Intermountain Health 3.9company rating

    Patient access representative job in Denver, CO

    A Patient Access Registration Specialist I - Bilingual s responsible for providing excellent customer service and facilitating the registration and scheduling process for Spanish-speaking patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality. **Mon-Fri 8:30-17:00** Cancer Center of Colorado **Essential Functions** + Scheduling + Facilitates the registration process for Spanish speaking patients. + Greet and assist patients and visitors in a courteous and professional manner. + Obtain and verify patient demographic, financial, and insurance information. + Register and schedule patients for appointments, tests, and procedures. + Collect and process co-pays, deductibles, and balances due at the time of service. + Provide patients with information on financial assistance, payment plans, and charity care. + Explain and obtain signatures on consent forms, policies, and disclosures. + Provide patients with directions, maps, and parking information. + Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care. + Document and update patient records in the electronic health system. + Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications. **Skills** + Interpersonal Skills + Customer Service + Insurance Verification + Computer Literacy + Payment Processing + Medical Billing + Medical terminology + Problem Solving + Spanish + Healthcare referrals **Qualifications** **Required** + Demonstrated experience in a customer service role. + Bilingual certification from a recognized organization such as Alta Language Testing. + Demonstrated proficiency in computer skills including Microsoft Office, internet and email + Demonstrates basic understanding of medical terminology. + Demonstrates understanding of insurance verification process. + Demonstrated ability to work in a fast-paced environment **Preferred:** + High School diploma or equivalent.. + Experience with Epic. + Demonstrated 2 years experience in a customer service role. + Demonstrated 1 year experience in a healthcare revenue cycle role. + Demonstrated ability to work in a fast-paced environment. **Physical Requirements** + Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Saint Joseph Hospital **Work City:** Denver **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $27.45 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $30k-34k yearly est. 30d ago
  • ASC - Patient Experience Representative - Front Desk

    Panorama Eye Care

    Patient access representative job in Fort Collins, CO

    Who We Are At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together! The Role The Surgery Center Patient Experience Representative provides clerical support to the ASC. This position serves many different functions. The primary areas of responsibility include patient admission for surgical /laser procedures), surgical chart preparation for the ASC and coordinating operating room schedules. This position requires excellent organizational and interpersonal skills. Major Responsibilities: Champions the Mission Statement of the Panorama Eye Care Family. Patient Care: Able to work collaboratively with all members of the health care team in the ASC to provide optimal patient care. Customer Service: Able to provide a high level of customer service to patients, visitors, physicians, and staff in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Work Efficiency: Able to multi-task in a fast paced ASC. Ability to think quickly, problem solve, and work on delegated tasks independently. Able to maintain and upgrade office proficiency in all office techniques. Team Work: Able to work collaboratively with all members of the health care . Additional Responsibilities: Patient Admissions- Greets patients, family members, and visitors promptly and courteously. Completes check-in process for procedures. Confirm patient information is complete in-patient chart. Collects payments as necessary indicating as such in computer and prepares copies/receipts for patient and medical records. Keeps patients and family, friends, or caregivers well informed throughout patient's progress at the ASC. Receives phone calls and takes accurate messages or directs calls to the appropriate person/department in a timely manner. Chart Preparation for ASC and Medical Records- Collaborating with pre-surgical team to correct any discrepancies. Assists Health Information Management Coordinator to maintain patient files in an organized system. Coordinating Operating Room (OR) Schedules- Works collaboratively to coordinate OR schedules for the next day's procedures. Prints and distributes confirmed schedules. Requirements Who You Are Minimum requirements include a high school diploma or equivalent with two years of work experience Basic office skills and computer skills are necessary Knowledge of medical office procedures and terminology is desirable This position requires exceptional interpersonal skills as well as strong communication skills, in person, over the phone and through email Must maintain a current BLS certification. Must obtain within 3 months of hire. Advanced Microsoft Office Skills Physical Demands: Ability to be on feet /sit for long periods of time Ability to lift up to 25 pounds Requires the ability to distinguish letters or symbols Requires eye-hand coordination and manual dexterity Ability to raise hands and arms to shoulder level without restriction, pain, or discomfort Ability to bend, stoop and twist without pain of discomfort Ability to perform extended use of phones, computer keyboarding and copiers. Additional Job Details Has a primary work location at 3151 Precision Dr, Fort Collins CO 80528 (Ambulatory Surgery Center) This is a Full-Time Position. Compensation for this role will be $17 - $18 an hour based on experience. Our Growth Opportunities At Panorama Eyecare, we care about our employee's ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow. Our Employee Perks PTO Accruals Start at 3 Weeks Comprehensive Medical and Dental Insurance Company Paid Optical Allowance Company Paid Routine Eye Care Short Term and Long-Term Disability Insurances Educational Allowance Generous Paid Holiday Program 401K With Company Match Join Our Team! Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Apply now and let your passion for excellence and patient well-being shine! EEOC Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law. Salary Description $17- $18 /hr
    $17-18 hourly 18d ago
  • Patient Services Coordinator, Home Health

    Centerwell

    Patient access representative job in Denver, CO

    Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $44,000 - $57,500 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 02-21-2026 About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $44k-57.5k yearly Auto-Apply 2d ago
  • Registration Specialist

    Orthopaedic & Spine Center of The Rockies PC

    Patient access representative job in Fort Collins, CO

    Full-time Description OCR has been the premier provider of orthopaedic care in Colorado, Wyoming, and Nebraska for 55 years! As we continue to grow, we are looking for individuals who share our values and are looking to contribute to our mission and vision. Are you passionate about patient care, team work, and inspiring others? If so, join the specialists in the medicine of motion today! The Registration Specialist performs routine clerical duties associated with registering patients, gathering all necessary insurance and demographic information and obtains appropriate referrals or authorization for patient visits. This position works closely with the Business Office and Front Desk Team Lead to ensure that customer service is first priority at check-in and that all daily tasks are completed in a timely and accurate manner. They must maintain current and up-to-date reference materials on insurance plans as provided. Essential Duties and Responsibilities Greets and checks in visitors and/or vendors to the clinic according to established protocol and directs them to appropriate clinic locations. Ensures clinic is open on time according to the established checklist and adequately staffed for daily volume. Strives for excellent customer service by ensuring that patients and/or visitors to OCR are treated in a professional, courteous manner at all times. Monitors the lobby to ensure that patients are being accommodated. Keeps patients apprised of estimated waiting times. Offers assistance if patients or visitors encounter difficulties. Maintains up-to-date reference materials on insurance plans as provided by the manager. Researches insurance information provided by patient in order to clearly identify participation with OCR and referral requirements. Requirements High School Diploma or equivalent is required. Minimum 1 year experience in customer-facing service position. Medical office reception experience a plus. Working knowledge of Microsoft Office Suite or related software, scheduling and medical records software, and similar computer applications. Ability to quickly learn multi-line phone system. Core competencies in customer service, interpersonal skills, communication, teamwork, attendance/punctuality and confidentiality. Physical Requirements The work environment is the typical office environment. The employee must be able to complete their work satisfactorily in an environment where there are significant distractions, including staff, patients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel objects, tools, or controls up to 8 hours a day. The employee frequently is required to talk or hear and must be able to speak articulately. The employee is occasionally required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 25 pounds and should do so in a sound and safe manner. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Benefits: Medical, Dental, & Vision coverage Life and AD&D Insurance Retirement savings and profit-sharing plan participation Employee Assistance Program Paid Holidays & Paid Time Off Company-sponsored events Annual merit increases **Benefit eligibility is dependent on employment status, and a waiting period may apply Orthopaedic & Spine Center of the Rockies (OCR) is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. OCR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual experience and qualifications, without regard to a person's race, color, age, sex, gender identity, gender expression, marital status, sexual orientation, religion, creed, national origin, the presence of any physical or mental disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran, or any other protected status. Applications will be accepted until the position is filled; to receive full consideration, please apply by February 2, 2026. Salary Description $16.00-$23.00
    $23k-31k yearly est. 56d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Loveland, CO?

The average patient access representative in Loveland, CO earns between $27,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Loveland, CO

$34,000

What are the biggest employers of Patient Access Representatives in Loveland, CO?

The biggest employers of Patient Access Representatives in Loveland, CO are:
  1. UCHealth
  2. UC Health
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