Patient access representative jobs in Mansfield, TX

Job Title: Customer Service Representative Job Type: Full-Time Experience Level: Entry to Mid-Level We are looking for a Customer Service Representative to join our team in Dallas, TX. The ideal candidate will be responsible for delivering excellent customer support by handling inquiries, resolving complaints, and providing information about products or services. If you are a people person with strong communication skills and a passion for helping others, we'd love to hear from you! Key Responsibilities: Handle incoming customer calls, emails, and chats in a professional and courteous manner. Resolve customer issues efficiently while ensuring customer satisfaction. Provide product/service information and assist with order placement, billing, returns, and technical support. Document all customer interactions in the CRM system accurately. Escalate complex issues to the appropriate departments when necessary. Maintain knowledge of company products, services, policies, and procedures. Meet or exceed performance metrics related to response time, quality, and customer satisfaction. Requirements: Bachelor's degree is must. 1-3 years of customer service or call center experience. Excellent verbal and written communication skills. Proficiency in using computers, CRM systems, and basic MS Office tools. Ability to multitask, prioritize, and manage time effectively. Positive attitude, patience, and a strong work ethic.

GENERAL SUMMARY OF DUTIES: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is completed, signed and dated. Collect appropriate co-pay and/or deposits, collect past due balances, balance daily entries and run reports, answers telephones, triages calls, schedules appointments. #NTO DUTIES AND RESPONSIBILITIES: * Checking patients in for clinical encounters. * Scan paperwork, insurance cards and photo ID * Collecting co-pay, co-insurance and/or deductibles and past due balances. * Entering charges. * Balancing daily and providing report to Office Manager. * Audits assigned superbills daily for following days appointments (Ins Verification, Co-pay or Co-Insurance, Deductible and/or Out of Pocket Remaining, current paperwork on file) * Interprets appointment requests and schedules patient appointments based on clinic policies and physician preferences. Identifies any problems with making the appointment and advises Office Manager, Chief Operating Officer, or appropriate clinical staff. * Relays relevant information to appropriate internal staff when adding or changing an appointment. * Answers questions regarding patient appointments as requested. * Safeguards patient information and ensures all information remains confidential. * Participates in office meetings and educational activities. * Maintains work area in a neat and orderly manner. * Other duties as assigned by the Office Manager, Chief Operating Officer, or Physicians. Requirements * High School Diploma or GED. Graduate of accredited program in medical administration and/or college, business or technical school preferred. * Billing/coding experience preferred. * Minimum of six months experience in an outpatient clinic preferred. * Ability to read, understand and master policies and regulations. * Ability to use patient management systems and computer software (e.g., patient appointment system, electronic medical record system, e-mail, etc.). * Ability to interact and communicate well with patients, staff, and vendors.

Job Details Dallas Campus - Dallas, TX Temporary $10.00 - $10.00 On CampusDescription Job Summary The Temporary Facilities Assistant plays a key support role in DTS's 6 month fire alarm system replacement project, overseeing contractor access to residential units. This position assists contractors while ensures residents' property remains protected. Duties/Responsibilities Grant apartment access to authorized contractors during scheduled fire alarm system work. Maintain a consistent, visible presence in units to observe contractor activity. Monitor contractors to ensure resident belongings are not touched or disturbed. Immediately report any incidents, concerns, or policy violations to the Facilities Team and the Housing Office. Maintain clear communication with Housing and Facilities staff regarding contractor arrival, delays, and access logistics. Log shift activities and submit daily reports as required. Sign up for available 3 hour shifts between 7:45 a.m. and 4:45 p.m.; may take multiple shifts per day. Perform additional duties as necessary. Qualifications Required Skills/Abilities Dependable, punctual, and highly attentive. Able to remain alert throughout each shift. Professional demeanor with effective interpersonal communication. Respectful interaction with contractors, staff, and residents. Strong ethical integrity and discretion. Comfortable using a smartphone or tablet for logging and coordination. Education and Experience High school diploma or equivalent required. Prior experience in housing, facilities, customer service, or oversight roles is preferred but not essential. Physical Requirements Must be able to remain stationary or standing for extended periods. Must be able to navigate multistory buildings, including stairs. Ability to lift up to 10 lbs. occasionally (e.g. holding a door, carrying light items).

Job DescriptionDescription: * Must have ability to work Plano and Frisco locations occasionally* Schedule: 7am - 7pm M-TH 7am-4pm on Friday. Must be able to work 10-7 shift at least 2x per week and 7am - 4pm shift at least 2 x per week (variable Mon through Thurs) Why Choose Us? #OTX Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you. Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication. Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. Benefits: Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount Dental & Vision Insurance 401(k) with Annual Employer Contributions Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more Employee Assistance Program (EAP): Employer-paid support for life's challenges Generous Paid Time Off: Up to 2 weeks of PTO starting out. (Increases with tenure) 7 paid holidays + 2 floating holidays Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned. Key Functions: Has to train in all areas: Check in/out, Chart Auditing, Call Center functions. Provides excellent customer service to patients by listening and appropriately serving patients. Contributes to an overall positive work atmosphere through actions and attitude. Relays relevant information to the appropriate internal staff. Follows practice procedures for appointment entry, check-in and/or check-out processes. Participates in office meetings and educational activities. Maintains work area in neat and orderly manner. Complies with HIPAA procedures. Other duties as assigned. Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.

This position will ensure all Patient Access functions within the Physical Therapy department are completed accurately and timely for proper operation of management reports and cash flow. REQUIREMENTS: * High School Diploma, with 1 year experience in healthcare setting * Knowledge of clinic policies and procedures * Knowledge of computer systems, programs * Knowledge of medical terminology * Must be able to multitask * Proficient in MS Office applications which include Outlook, Word, Excel, and PowerPoint ESSENTIAL FUNCTIONS: * Conduct and document patient interviews to obtain demographic, insurance and financial information for registration, insurance verification, prior authorization, and billing. * Performing check-in procedures and knows patient flow processes. * Verifies patient insurance eligibility for coverage and appropriate benefit levels for ordered services. * Calculates, discusses, and collects estimated patient financial liability according to financial clearance policies. * Schedules patients for evaluation and treatment per provider guidelines. * Adheres to compliance policies and procedures regarding order validation, financial and cash policies, compliance forms, government and commercial payor requirements and regulations, and patient safety requirements for appropriate patient identification. * All other duties as assigned. PHYSICAL DEMANDS: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. * The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis. * The employee must be able to stand and/or walk at least 5 hours per day and work at a computer for extended periods of time WORK ENVIORNMENT: * Normal busy office environment with much telephone work and with direct patient contact. Occasional evening or weekend work. * This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Department: Mansfield Facility Shift: Varying Shifts (United States of America) Standard Weekly Hours: 40 Registration is a twenty-four (24) hour seven (7) day a week operation functioning as the nucleus of accurate patient information, with direct public interface and timely service, therefore, the Patient Access Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy. The incumbent will assist in providing access to services provided at the hospital and/or clinic. Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. This position is primarily responsible for the registration information for the patient visit, obtaining patient demographic and third-party information with a high degree of accuracy. This position also requires timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent is responsible for maintaining knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payors, and departmental/System policies and procedures. The incumbent is also responsible for scheduling appointments and performing front office intake functions. This position does not provide patient care but may be performed in a patient care area. Education & Experience: High School diploma or equivalent required. Ability to type, spell, write or print legibly with general knowledge of personal computers required. Strong interpersonal communication, documentation and customer service skills required. 1-2 years of Hospital admissions or equivalent experience required. Other hospital or physician office or equivalent experience required. Medical terminology preferred. Knowledge of health care insurance and managed care preferred. Certification/Licensure: CPR- required within 30 days of hire. Hours: Monday: 9:30am to 10:00pm Friday: 9:30am to 10:00pm Saturday: 9:30am to 10:00pm About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Who We Are: Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: As a Patient Access Specialist I, you are responsible for assisting our patient members with obtaining critical medications. You serve as our patient members' advocate and guide them through the complex world of prescriptions to help them obtain medications in a cost-effective and in a timely manner. You are the critical link between patient members, healthcare providers/ doctors, and pharmacies. This is a seasonal contract position, with opportunities for full-time conversion after 6 months based on performance and business need. What you will do: Educate patient members about their pharmacy benefits and help them source medications they need through various programs. Assist members, providers and pharmacies via Outbound phone calls, email, and other appropriate communication channels Conduct outbound calls and assist patient members with enrollment in drug savings Programs Coordinate with patient members, physicians, and pharmacies with enrollment into Cost Savings programs Manage every call by accurately resolving the issue, demonstrating compassion, meeting quality requirements, and ensuring an outstanding experience for our patients Maintain detailed documentation and follow-up of each call Provide empathetic support to patients by phone, email, and other channels Have a patient-centric mindset and a high sense of urgency to solve requests Proven ability to effectively manage a caseload and prioritize tasks for multiple cases simultaneously What You Will Bring To SmithRx: Candidates must be based locally in Plano, TX. Potential to work from home four days per week based on performance, after 4 weeks of onsite onboarding Requires 100% attendance during training period High School diploma or GED or equivalent required Minimum 2 year(s) of healthcare or pharmacy experience in customer service/ support Customer support or call center experience is preferred Proficiency in Windows PC, MS Office required Excellent verbal and written communication skills, including the ability to present complex information clearly to patient, pharmacies, and providers Self-starter with the ability to multitask, prioritize and manage time effectively Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and work through them High degree of empathy and passion for helping patients What SmithRx Offers You: Competitive pay - $23 per hour with opportunity for full-time employment Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance Well-stocked kitchen in office locations Professional development and training opportunities

Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Your Job: • High school education or equivalent • 2 years in a front office using Medical Management software • Typing or data entry at 40 wpm • Working knowledge of medical terminology and coding Your Job Responsibilities: • Greets patients in a prompt, courteous and helpful manner. • Checks-in patients, verifies and updates demographic and insurance information to the medical record. • Collects payments and enters charges into computer system. • Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information. • Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. • Proficiency with medical office technology systems. • Maintains work area and reception area in neat and orderly manner. • Advises Office Manager of problems and concerns in the Front Office and helps in problem solving. • Attends educational and staff meetings as scheduled. • Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. • Must be able to support the clinic efficiency and cohesion. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023

Job DescriptionWhen you talk to someone, theyre the most important person in the room. You wake up wondering what todays challenge is. People can tell youre happy just by listening to your voice. and that charm rubs off on everyone around you. If this sounds like you, keep reading! We are seeking a diligent, coachable, and highly motivated person who has a passion for people. You will have an opportunity to master the scheduling center at Full Package Media and ensure customers are hands down 100% satisfied. About Full Package Media Full Package Media is a real estate media production company located in Addison, TX. We are the premier provider of high quality photography, videography, 3D Tours, and more for realtors and businesses in the DFW Metroplex. We truly consider ourselves to be a part of our customers team as we work together to win more listings, sell more homes, and enhance our customers' brand. Since 2016 we have provided media for thousands of homes for some of the largest names in real estate including brokerages like Dave Perry Miller, Compass Realtors, The Associates, and Keller Williams. Our team is a high performing machine that is extremely focused on creating a flawless customer experience as can be seen in our hundreds of 5 star reviews on Google! Perks/Benefits Professional Espresso Machine - let coffee and lattes power you through the day Snacks and occasionally meals provided Office dog always ready to accept your pets and an occasional game of tug Filtered water on tap Strong team vibe - our team is small yet powerful! You will know everybody and you won't just be a number in the system. Requirement/Qualifications Ambition - Our team rocks and loves to achieve and succeed! If you dont have fire in the belly when it comes to winning and growing - move on! A genuine interest in photography and videography and/or real estate - No experience needed, but we want you to love the industry and relate to our clients. If you watch Chip and Jo reruns, you are probably a good fit. Must be coachable and willing to follow systems and processes Must be able to bounce back from rejection and overcome objections. Must be great with computers - you think typing is easier than writing cursive Must be good at scheduling / logical planning - you can easily plan out how to go to the store, buy a puppy, get your hair done, pick up firewood, and make it to soccer practice before 4pm in the most efficient order. Zendesk experience - not necessary, but a huge plus! Have a great attitude - you are a good vibes only type of person Always be punctual and well dressed - there is zero tolerance for lateness Have a belief in good old fashioned quality customer service - our customers work their tails off to sell homes and we have to do everything we can to help them Have reliable transportation and live in the Dallas/Ft. Worth Metroplex Must be able to work in our office - get out of the house and smell the roses! Youll love your coworkers and team at FPM! If this sounds like its right up your alley, when submitting the Careers form on our website, in the first line of the second paragraph type I am the scheduling wizard! Seriously. We will only consider applicants that include this which demonstrates attention to detail. Duties and responsibilities Take orders and book shoots for clients over the phone and through email. Process edits requests, manage concerns, and respond to general inquiries. Take ownership of issues and find resolutions Become highly knowledgeable of the products Full Package Media offers and apply that expertise to sell and up-sell products that meet customers' needs. Deliver an outstanding experience to customers at all times. Provide logistical assistance to photographers as needed. Assist in automating processes and suggest improvements as areas of opportunity are identified. Contribute to the positive vibe and high energy in the office! Frequently Asked Questions: What if I don't have customer service experience? That is no problem! Bring a positive attitude and a willingness to learn - we will teach you the rest! Do I have the opportunity to earn commission? Yes! Yes! Yes! We have a great up-sell program that allows you to earn more when you sell more. The sky is the limit! Can I see an example of what Full Package Media does? Sure! Visit: ************************ If you feel like you're ready to apply, visit ************************ and click on the careers tab!

Primary Purpose: Under moderate supervision, coordinate the collection and reporting of district Public Education Information Management System (PEIMS) data. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Ability to maintain accurate and auditable records. Ability to use personal computer and software to develop spreadsheets, perform data analysis, and do word processing. Proficient in keyboarding, 10-key numerical data entry, and file maintenance skills. Ability to perform basic math Ability to meet established deadlines. Strong organizational, communication, and interpersonal skills. Ability to understand detailed written or oral instructions. Experience: 2 years of experience in school district administrative support position requiring collecting and entering data; experience using coding systems Major Responsibilities and Duties: Records and Reports * Coordinate the collection, integration, and formatting of all data required for PEIMS submission according to Texas Education Agency PEIMS Data Standards. * Work cooperatively with campus, business office, and personnel office staff to collect, organize, and format data required to submit district PEIMS data according to prescribed state deadlines. * Run edits, reports, and verification checks on data to ensure accuracy of information. Distribute edits and reports to appropriate staff for analysis, verification, and correction. * Submit complete and accurate PEIMS data in Texas Education Agency (TEA)-prescribed format to education service center (ESC) for processing using computer terminal or personal computer. * Verify data submitted to TEA and submit corrections in a timely manner. Training and Technical Support * Provide training and support to campuses and to business and personnel office staff responsible for processing PEIMS data. * Receive PEIMS-related information from ESC and TEA, attend all regional PEIMS workshops, and disseminate information to other staff in a timely manner, including updates to PEIMS Data Standards. Other * Comply with policies established by federal and state law, State Board of Education rule, and local board policy. * Compile, maintain, and file all reports, records, and other documents as required. * Follow district safety protocols and emergency procedures. Supervisory Responsibilities: None. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment, including computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Frequent repetitive hand motions; frequent keyboarding and use of mouse Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: Work is performed in an office setting; may require occasional irregular and/or prolonged hours Mental Demands: Maintain emotional control under stress; work with frequent interruptions

Job DescriptionThe Patient Access Representative (PAR) is responsible for handling inbound and outbound calls to ensure smooth patient scheduling, registration, and communication. As the first point of contact for patients, the PAR provides excellent customer service while accurately gathering and verifying patient information. This role plays a crucial part in ensuring timely access to care and supporting the overall patient experience.ResponsibilitiesSpecific Responsibilities:Patient Communication & Scheduling Answer incoming calls promptly and professionally, providing a warm and welcoming experience for all patients. Schedule, reschedule, and cancel patient appointments according to established guidelines and scheduling templates. Verify patient demographics and insurance information, updating records in the electronic health record (EHR) system as needed. Provide patients with accurate information regarding services, clinic locations, and required documentation. Triage calls appropriately, directing inquiries to the appropriate department or team member when necessary. Make outbound calls for appointment confirmations, follow-ups, and patient reminders. Registration & Data Entry Ensure accurate and complete patient registration, including updating forms and consent documents. Enter patient information into the system in compliance with HIPAA and internal data security policies. Assist patients with general inquiries related to billing, insurance, and financial assistance programs. Direct patients to the appropriate departments for more specialized needs. Call Center Operations & Support Follow standard operating procedures and scripting to ensure consistency in patient interactions. Maintain call center performance metrics, such as call handling time, first-call resolution, and patient satisfaction. Identify and escalate complex patient concerns to the Patient Access Supervisor for resolution. Support process improvements by providing feedback on common patient challenges and workflow inefficiencies. Maintain up-to-date knowledge of clinic policies, services, and provider schedules. Required SkillsRequired Knowledge, Skills, and Abilities: Strong customer service skills with the ability to communicate effectively and compassionately. Ability to handle high call volumes while maintaining accuracy and professionalism. Strong attention to detail with excellent data entry and organizational skills. Proficiency in Microsoft Office (Outlook, Word, Excel) and electronic health record (EHR) systems. Ability to multitask and manage competing priorities in a fast-paced environment. Team-oriented mindset with a commitment to providing a positive patient experience. Bilingual (English/Spanish) preferred. Education and Experience: High school diploma or GED required; associate's degree preferred. 1+ year of experience in a healthcare call center, medical front desk, or patient access role. Experience with medical scheduling, patient registration, and insurance verification is a plus.

Job Description At Legent Health, our mission is simple yet profound: “To provide first-class health care that puts YOU first.” Our vision reflects our commitment to excellence: “Through robust physician partnerships, become a nationwide leader in compassionate, quality healthcare focused on the patient and available to everyone.” Our values, also known as our brand pillars, define how we stay true to our identity in the healthcare industry and the communities we serve. These values are central to everything we do: Respect: We honor the time and trust of both patients and physicians by delivering organized, efficient services that ensure a seamless healthcare experience. Service: We are committed to highly personalized care for patients, their families, and the physicians who serve them, driving optimal outcomes for all. Leadership: We strive to be a trusted leader through innovation, clear communication, and unwavering dedication to excellence across our employees and partners. Joining Legent Health means being part of a team that lives these principles every day, as we build a future focused on compassionate, quality care. About the Role The Patient Access Representative is an administrative assistant who is responsible for helping patients gain access to medical treatment facilities. Critical requirement is in communicating well with members of the public and accurately recording data. In a medical setting, a patient access representative processes the information required for admittance, dismissal, and insurance billing. POSITION'S ESSENTIAL RESPONSIBILITIES: Greets patients and their caregivers and records pertinent information into a computer database. Records insurance information and obtains pre-approval for treatment if needed. Relays information between patients and other staff members and provides them with updates as needed. Prioritize the order of care so that the most critical patients are seen first. Keeps paper and electronic medical records, and updates these records as needed. Provides information to insurance companies to assist with billing. Assists patients during checkout, and ensures they have post-treatment instructions if required. Refers individuals to outside agencies when unable to meet their needs. Calculates payment information, accepts funds, and credits accounts accordingly. All other duties as assigned. EDUCATION AND EXPERIENCE REQUIREMENTS: High School Diploma or GED required. Strong computer skills in MS Office/Windows (Word, Excel, Outlook, and EMR). Why Join Legent Health? Legent Health fosters an environment where team members are empowered to deliver exceptional care while growing professionally within a supportive, values-driven culture. We Offer: Competitive salary and performance incentives Comprehensive benefits package Paid time off and wellness programs Career development and training opportunities Equal Employment Opportunity (EEO) Statement Legent Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic. I-9 and E-Verify Compliance: Employment eligibility will be verified through the U.S. Department of Homeland Security's E-Verify system. All applicants must provide valid documentation to establish identity and authorization to work in the United States, as required by federal law.

Job DescriptionThe Patient Access Coordinator (Front Office Staff) is the first point of contact with patients and serves one of the most important functions in our facilities. The Patient Access Coordinator will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. The will carry-out his/her duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of the Company. This is a Full Time position.RESPONSIBILITIES: Demonstrates ability to effectively communicate (written & oral) with individuals and groups of various backgrounds and educational levels in high stress situations. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service. Obtains complete and accurate demographic, insurance and financial data to complete registration. Updates and maintains patient database according to established procedures. Completes and balances all daily transaction paperwork. Maintains an open line of communication with all team members. Maintains consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. QUALIFICATIONS EDUCATION AND EXPERIENCE: High school diploma or equivalent is required; some college is preferred. Minimum of two years of face to face customer service experience is required. Current BLS for the Healthcare Provider. Must have a current card from an American Heart Association (AHA) recognized course. Experience providing customer service to patients and their families is preferred. Experience working in an Emergency Department is preferred. Experience working with patient records and charts and an understanding of insurance plans is preferred. SKILLS AND ATTRIBUTES: Ability to incorporate excellent customer service skills in dealing with patients, personnel, physicians, and peers. Must be self-driven and possess the ability to work in teams with minimal daily supervision. Ability to work in a fast-paced, professional environment. Ability to communicate in a clear, concise, and organized manner and interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Proficiency in Microsoft Office is required.

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Patient Access Representative (Frisco) Additional Posting Details: Monday - Friday 8:00 a.m . - 4:30 p.m. Job Description: Duties/Responsibilities Pre-registration and full registration Obtaining Scottish Rite consent paperwork, notifying patients of patient rights, privacy notices Collection of identification, guarantor information and insurance coverages Insurance verification Obtaining co-payments for services rendered Patient intake/referral process and new patient scheduling for some patients Scheduling of follow-up appointments; required coordination with clinical team Management of incoming calls (messages, transfers, scheduling) Obtaining and managing referrals Management and distribution of all incoming departmental faxes Scanning of clinical record information and correspondence to EPIC medical record Patient Access Representative works closely with Patient Access Representative Lead on any issues, patient complaints, etc. Required Skills/Abilities High school degree or equivalent required Associate degree in Secretarial Science or related field preferred Knowledge of hospital/clinic routine or previous medical receptionist experience helpful A minimum typing speed of 35 wpm required Ability to manage multi-line phone system and headset needed Demonstrates basic knowledge of child development in order to communicate effectively with infant, toddler, preschool, school age and adolescent children as well as their families and adults Good computer and public relations skills needed

Baylor Medical Center Frisco is hiring a Registration Specialist for a full-time position. Schedules available are: * 5a - 6p * 9a - 9p * 6p - 6a Responsibilities include entering and updating patient demographic and insurance information, registering patients and obtaining consent, processing paperwork, discussing and collecting upfront amounts due from patients. Responsibilities: * Greets patients promptly registering for hospital admission and identifies self to patient. * Obtains patient's insurance information and explains co-pay and deductibles. * Collects upfront amounts due from patients. * Processes registration information courteously and efficiently. * Distributes and explains hospital information, brochures, and forms. * Ensures patient signatures are obtained and correct on consent and insurance forms. * Supports hospital and department policies, department director, and hospital Administration. * Lends knowledge and assistance to other hospital departments, physician's offices, and co-workers. * Works effectively with members of other departments and receives minimal complaints. * Communicates effectively and expresses ideas clearly; actively listens and follows appropriate communication channels. * Provides direction and assistance to patients, family members, and co-workers courteously and positively. Communicates professionally at all times. * Knows and adheres to hospital and departmental policies; adapts and cooperates with changes in assignments, procedures, and personnel. * Maintains skills on equipment necessary to complete required responsibilities. Uses supplies and equipment properly and economically and reports necessary repairs promptly. * Reflects professionalism in performing duty and knowledge of procedures necessary to produce the desired effect. * Provides backup for receptionist and radiology scheduler. * Utilizes Meditech to register patients to the facility, collect monies and view statistics as necessary. * Notifies supervisor/director of issues promptly. * Other duties as assigned by Patient Access Services Manager. Required Skills: * High school graduate or equivalent. * One year of previous experience is preferred. * Must have the skills to operate the office equipment required to fulfill job duties. * Forty-five (45)wpm typing skills are required. * Medical and insurance terminology and computer experience beneficial * Good communication and people skills are essential. * Ability to multitask.

Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people. Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time. Why JPS? We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road: 1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence. 2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity. 3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS. When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you! For more information, visit ********************* To view all job vacancies, visit ********************* ***************************** or ******************** Job Title: Patient Access Rep - Diamond Hill Health Center (Bilingual Spanish Preferred) Requisition Number: 42946 Employment Type: Full Time Division: COMMUNITY HEALTH Compensation Type: Hourly Job Category: Support Services Hours Worked: Depending on Clinic Needs Location: Diamond Hill Health Center Shift Worked: Flexible : Job Summary: The Patient Access Representative (PAR) I-IV greets patients and performs patient access functions to expedite patient flow and enhance the patient experience. The PAR is responsible for the registration of all patients' accessing services at JPS Health Network with emphasis on patient access/satisfaction, insurance/demographic verification and accuracy, and point of service collection, while maintaining confidentiality, professionalism and ethics continuously. Essential Job Functions & Accountabilities: * Greets and directs patients and visitors in person and over the phone utilizing AIDET principles. Provides information regarding services, JPS location information and additional assistance as required. * Accurately identifies patient and registers JPS patients while maintaining regulatory and functional knowledge of all information required to register patient types in database which ensures timely & accurate reporting/billing. * Explains and secures consent for all registration forms including general consent forms, MSPQ, notice of privacy practices, patient rights and responsibilities, MyChart enrollment etc. * Distributes patient related materials and obtains patient or authorized representative's signature on all insurance waivers and other financial forms such as Estimate Letters as applicable. * Collects patient owed cost sharing amounts (copays, deductibles, coinsurance, full costs [non-covered/self-pay]) in accordance with Standard Operating Procedure as well as referring patients to Enrollment and Eligibility, when applicable. Reconciles cash drawer at end of shift. * Acquires precertification status on all applicable services, such as in-office procedures, Inpatient/Outpatient Surgeries, Outpatient Radiology & Cardiology Tests, and/or Physician Services, or Pharmacy Services. * Utilizes insurance verification tools to accurately verify patients' insurance/financial information and maintains error rate in accordance with Standard Operating Procedure. * Coordinates and schedules appointments, selects appropriate referral, provider, visit type and location to expedite patient access to care, minimizes "no shows" and maximizes reimbursement. * Maintains daily Epic work queue, quality assurance, and established productivity levels with minimal errors (i.e. daily in-basket review, telephone encounters, reporting, and cash balancing). * Provides the highest quality of care to our patients by complying with JPS Health Network's attendance and punctuality procedure. May be required to work beyond normal scheduled shifts. * Attends all mandatory educational, compliance and safety program sessions. * Assists in staff training of peers, colleagues and management, as applicable or requested. * Demonstrates the importance of satisfying the needs of the patient/customer by friendly and caring interactions, being attentive to the customer's needs, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience throughout JPS Health Network. * Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned. * Must be able to complete all job duties and functions of the role with or without assistive/adaptive devices, and/or reasonable accommodations. * Work environments may differ based on job functions and location. Work is subject to schedule changes and/or variable work hours. Qualifications: Required Qualifications: * Certification in Non-Aggressive Crisis Management; must be obtained while in department orientation and maintained throughout employment when working within the Behavioral Health department. * Patient Access - General Consent Orientation and Patient Financial Experience Training completed 30 days subsequent to hire. * 4887 Patient Access Rep I: 0 -1.99 years of relevant experience. * 4888 Patient Access Rep II: 2-4.99 years of relevant experience. * 4889 Patient Access Rep III: 5-9.99 years of relevant experience. * 4890 Patient Access Rep IV: 10+ years of relevant experience Preferred Qualifications: * High School Diploma, GED, or equivalent. * Certified Healthcare Access Associate (CHAA). * Bilingual in Spanish, Vietnamese, Arabic or other language. Location Address: 3308 Deen Road Fort Worth, Texas, 76106 United States

Full-time Description *Must be willing to cover in Grapevine* GENERAL SUMMARY OF DUTIES: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is completed, signed and dated. Collect appropriate co-pay and/or deposits, collect past due balances, balance daily entries and run reports, answers telephones, triages calls, schedules appointments. #NTO DUTIES AND RESPONSIBILITIES: Checking patients in for clinical encounters. Scan paperwork, insurance cards and photo ID Collecting co-pay, co-insurance and/or deductibles and past due balances. Entering charges. Balancing daily and providing report to Office Manager. Audits assigned superbills daily for following days appointments (Ins Verification, Co-pay or Co-Insurance, Deductible and/or Out of Pocket Remaining, current paperwork on file) Interprets appointment requests and schedules patient appointments based on clinic policies and physician preferences. Identifies any problems with making the appointment and advises Office Manager, Chief Operating Officer, or appropriate clinical staff. Relays relevant information to appropriate internal staff when adding or changing an appointment. Answers questions regarding patient appointments as requested. Safeguards patient information and ensures all information remains confidential. Participates in office meetings and educational activities. Maintains work area in a neat and orderly manner. Other duties as assigned by the Office Manager, Chief Operating Officer, or Physicians. Requirements High School Diploma or GED. Graduate of accredited program in medical administration and/or college, business or technical school preferred. Billing/coding experience preferred. Minimum of six months experience in an outpatient clinic preferred. Ability to read, understand and master policies and regulations. Ability to use patient management systems and computer software (e.g., patient appointment system, electronic medical record system, e-mail, etc.). Ability to interact and communicate well with patients, staff, and vendors.

Title: Patient Access Specialist Employee Classification: Patient Access Specialist Campus: University of North Texas - Health Science Center Division: HSC-Health Systems SubDivision-Department: HSC-Health Systems & Clinical Aff Department: HSC-UNTC Health Cardiology-345700 Job Location: Fort Worth Salary: Commensurate with experience FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at ****************** Department Summary UNT Health is the academic clinical practice for the Health Science Center. Focused on improving health outcomes to build a healthier community. HSC Health primary and multispecialty care clinics are located on the HSC campus in Fort Worth. Our care teams extend to local hospitals, surgery centers, long-term and continuing care centers, and mobile and in-home care. HSC Health's interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating health care students, residents, and fellows to deliver care to our community. Position Overview UNT Health is seeking to hire a Patient Access Specialist to join our Multi-Specialty team. Responsibilities of the position include but are not limited to: Responsible for all clerical activities in a medical office using specific knowledge of medical terminology, Patient scheduling, billing, compiling and recording medical charts, and patient inquiries. Acts as a customer service representative offering assistance to patients. Daily reconciliation of batches, Ensure all clinic front desk processes are being completed. Minimum Qualifications High school diploma or GED and three (3) years of related experience; or any equivalent combination of education and experience. Knowledge, Skills and Abilities Demonstrates expert skills and knowledge of the job; Ability to multitask in a busy environment while maintaining professional composure. Skilled in consistently completing assignments on time, accurately and with attention to detail. Excellent customer service and strong communication skills. Ensures smooth transition of important information from one person or department to another. Participates actively and positively as part of a team to ensure the best outcome for the customer, team, and department, is self-motivated and takes ownership on projects. Ability to work in high stress environment. Preferred Qualifications Bilingual Job Duties Operate office equipment, such as voice mail messaging systems, spreadsheet, or other software applications to prepare reports, financial statements, letters, case histories, or medical records. Answer telephones and direct calls to appropriate staff. Schedule and confirm patient appointments, surgeries, or medical consultations. Maintain medical records, technical library, or correspondence files. Greet visitors, ascertain the purpose of visit and direct them to appropriate staff. Complete patient appointment checks in and check out. Compile and scan medical charts, reports, or correspondence, using a computer. Receive and route messages or documents, such as laboratory results, to appropriate staff. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. Interview patients to complete documents, case histories, or registration. Gather patient insurance information and check eligibility. Maintain patient schedule prep and ensure it is completed within the directed timeframe. Performs other duties as assigned to meet ongoing needs of the department. Obtain and schedule specialty referrals. Verify Insurance and collect patient co-pays and balances. Daily reconciliation of monies collected. Physical Requirements Communicating with others to exchange information Environmental Hazards No adverse environmental conditions expected Work Schedule Monday- Friday 8:00am-5:00pm Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits For information regarding our Benefits, click here. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a professional, dependable, and patient-focused Patient Intake Specialist to assist with front desk operations during peak morning hours. This part-time, casual role supports the Patient Service Center (PSC) team by ensuring a smooth and welcoming experience for all patients. In addition to front desk responsibilities, the Patient Intake Specialist will also be responsible for performing drug screens and processing blood specimens. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Work Schedule: This is a Casual/Per Diem position; hours will be "as needed" and the start and end times will vary. Work Location: Carrollton, GA Job Responsibilities: * Greet patients and ensure a warm, efficient check-in process * Answer and direct phone calls in a courteous and professional manner * Enter patient requisitions accurately into the system * Assist with identifying and resolving missing or incomplete orders * Organize and support patient flow at the front desk * Coordinate communication between patients, staff, and providers * Maintain front desk organization, cleanliness, and readiness * Perform drug screens and process blood specimens as needed * Uphold company policies and ensure HIPAA compliance at all times Job Requirements * High school diploma or equivalent required * Excellent customer service and interpersonal skills * Proficiency with basic computer use and data entry * Ability to multitask and manage a fast-paced environment * Reliable, punctual, and self-motivated * Previous experience in a healthcare or laboratory setting is a plus Work Environment: * Professional medical office/laboratory environment * Requires standing, light walking, and consistent interaction with patients * Ideal for candidates seeking limited weekday hours and a meaningful role in healthcare. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.