Patient access representative jobs in Maryland - 961 jobs

Annapolis lobbying firm seeks temporary, full-time appointment scheduler. Candidates shouid be fluent in Microsoft 365 and Outlook. Will be staffing small office as well. Salary commensurate with experience. Office managenet skills a plus.

Bookmark this Posting Print Preview | Apply for this Job Details Information About Us Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here! Position Title Records and Registration Specialist FLSA Non-Exempt FT/PT Part Time Hours Per Week 20-25 hours per week Work Schedule M-F Position Salary Range Summary The Records, Registration & Veterans' Affairs Office at Howard Community College is seeking a Records and Registration Specialist to work part time, hourly in the office in Columbia, MD. Essential Role Responsibilities This position provides complete student registration services including but not limited to in-person registrations within RRVA and the Howard Hub, researching and resolving registration and billing problems, scanning of student records, answering phone and email inquiries, clerical tasks, and assisting students with online registration and other records functions. Interprets and communicates general college and Records, Registration, and Veterans' Affairs policies and procedures for the college community. Maintains privacy of student record information in compliance with the Family Educational Rights and Privacy Act [FERPA]. Provides excellent customer service for all students, staff, faculty, and visitors. Minimum Education Required Experience Required Preferred Experience * Ability to prioritize and multi-task in an extremely fast-paced, busy office * Customer service experience * Excellent keyboarding skills and working knowledge of Microsoft Office Suite * Attention to detail and ability to resolve routine problems with minimal supervision * Ability to effectively communicate verbally and in writing * Ability to maintain strict confidentiality and security of student records information in compliance with laws and HCC policies * Ability to work in a team environment and a diverse campus community Preferred Qualifications * Previous data entry experience * Experience using a student information system, particularly Ellucian Colleague * Experience using a document imaging system * College coursework or previous experience working in higher education Physical Demand Summary Division xxxxx_Enrollment Services (Div) Department xxxxx_Records, Registration & Veterans Affairs Posting Detail Information Posting Number NB194P Number of Vacancies 2 Best Consideration Date 07/04/2025 Job Open Date 04/25/2025 Job Close Date Continuous Recruitment? Yes Applicant Instructions * Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full). Quick Link for Internal Postings ********************************************** EEO Statement Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************. Supplemental Questions Required fields are indicated with an asterisk (*). * * Do you have customer service experience? * Yes * No * * Do you possess basic keyboarding and Microsoft Office skills? * Yes * No * * Are you willing to work the in-person schedule outlined in the job posting including at least two evenings per week and occasional Saturdays/special events? * Yes * No * * Are you legally authorized to work in the United States on an unrestricted basis? * Yes * No * * Due to HCC policy, only employees living in states contiguous to Maryland which include Virginia, West Virginia, Washington D.C., & Pennsylvania are eligible for work at HCC. Do you live in the commutable area or are you willing to relocate at your own expense, if offered the position? * Yes * No Documents Needed to Apply Required Documents * Resume * Cover Letter Optional Documents

Title Degree and Audit Scheduling Specialist Employee Type Regular Office/Department Office of the Registrar Work Environment Loyola University Maryland Main Campus Job Type Full time Benefits at Loyola ********************************************************** Compensation Range $24.29 - $30.36 Anticipated Start Date 12/19/2025 If Temporary or Visiting, Estimated End Date Position Duties Serves as the manager and technical expert for writing syntax and rules, reviewing, updating, and maintaining primarily Graduate program evaluations to support evaluations in the Student Information System (SIS), including the managing, processing, maintaining, and review of manual exceptions and overrides, in compliance with internal and external academic policies and procedures relating to degree and program completion and requirements. Responsible for understanding and translating curriculum requirements and translating those into templates that support student planning and success. Notifies appropriate personnel when program changes in degree audit raise concerns with student progress toward degree. Serves as a member of the degree audit and scheduling teams and collaborates with academic departments, Academic Advising, Dean's, and department chairs. This position also supports the maintenance and management of changes to the master course schedule including entering new courses into the SIS, assigning classrooms, and entering/editing master course schedule information.Essential FunctionsCurriculum Program Evaluations: Participate in the development and implementation of business process improvements to support the University's strategic initiatives as they relate to curriculum articulation between the catalogue and the program evaluation/degree audit, academic advising, and student planning. Responsible for articulating catalogue requirements to program (writing syntax and rules) for program evaluations and maintaining program requirements for students; encoding exceptions to curriculum requirements, creating program codes, and testing. Manage day-to-day operational aspects of projects that impact program evaluations. o Maintain separate program requirements for each program, for each catalogue year, articulating and matching the requirements in effect for the student's catalogue year. o Review and update changes to existing major and minor program requirements, create new requirements for any new programs, core requirements, minors, double majors, and interdisciplinary programs as declared. o Research and resolve system and curricular issues related to student academic progress, monitoring the integration between the student record, degree audit, catalogue, and Student Planning and notifying University personnel of potential risks. o Remain current on curriculum changes and revisions and apply knowledge of other software systems to ensure the accuracy of the program evaluation, catalogue, and Student Planning. o Collaborate with the Director(s) of Program Operations, Academic Advising and Support Center, department chairs, Office of International Programs, and academic advisors to ensure compliance with approval processes for curriculum exceptions of graduate programs. o Create documentation for business process. o Participate in weekly meetings with the Office personnel and Academic Advising to discuss curricular changes and requests for exceptions or substitutions to a student's program. o Train end users on new work practices and ensure understanding of new business rules as they apply to program evaluations. o Work closely with Associate Registrar to ensure catalouge requirements are clearly defined and accurate. Study Abroad (15%) Review transcripts and course equivalency information for consistency and work with the Office of International Programs and the Academic Advising and Support Center to resolve discrepancies. Determine and implement appropriate processes within the University's database system for entering course equivalency data. Monitor and manage Perceptive Content workflow processes between Records, Office of International Programs, and Academic Advising and Support Center for Study Abroad transcripts, Study Abroad Degree Audit Adjustments, and Office of International Programs Transcript Updates. Generate transcript and degree audits and proofread for accuracy. Maintain documentation regarding all study abroad programs and processes. Work collaboratively with the Office of International Programs to review updates and new study abroad programs. Data management and processing (15%) Manage processes for course review and new courses entered into the Student Information System Participate in the course section and classroom scheduling process, including classroom assignments and data entry into the Student Information System for courses, sections, and classrooms. Receive, review, and enter evaluated transcripts into the University SIS for current students, incoming first year, and transfer students, including dual enrollment, transfer, winter and summer transfer credits. Collaborate with the Academic Advising and Support Center to resolve discrepancies. Generate transcripts and transfer equivalency report and proof for accuracy. Save equivalencies entered in Colleague to populate the course articulation database. Process Advanced Placement Credits, language placement and discipline-specific competency exam results. Reporting and Data Management Generate reports and data downloads using various reporting tools. Maintain documentation for existing as well as new business processes applying documentation standards. Non essential: Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.Physical/Environmental DemandsOffice environment/no specific or unusual physical or environmental demands.Physical/Environmental ExampleN/AAdditional InformationN/A Education Required Bachelor's degree Education Preferred Field of Study N/A Other Professional Licensures N/A Work Experience 1-3 years Describe Required Experience Minimum of one year related experience. Experience in a service-oriented, technology-driven environment. Required Knowledge, Skills and Abilities Familiarity with degree audit and classroom scheduling systems Ability to communicate (orally and written) with a wide range of individuals and constituencies in a diverse community Excellent time management, organizational, and project planning skills to meet critical deadlines and accurately complete assignments Well-developed research and analytical skills Demonstrated ability to work independently and on a team Ability to perform repetitive tasks and maintain attention to detail Excellent proofreading skills Ability to maintain a high level of data input accuracy Excellent interpersonal skills Possess strong customer orientation Ability to work in a changing, fast-paced environment and produce a high volume of work within established deadlines Ability to work with constant interruptions Ability to handle confidential information in a professional manner Knowledge of department and university policies, procedures, and practices and the ability to apply these policies in various situations Understanding and commitment to the mission and values of Loyola, a catholic Jesuit institution, as well as University goals of inclusion and diversity Experience in programming degree audit templates and data entry of course and catalogue information preferred. Experience with and knowledge of University curriculum/ degree requirements and scheduling parameters preferred. Experience in higher education is preferred. Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements. University Description Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person - mind, body, and spirit - and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world. The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 “Best Colleges” list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation's top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the “new” dream schools in Jeffrey Selingo's book, Dream School, Finding the College That's Right for You. The list of “new” dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the “best value” private colleges in Kiplinger's Personal Finance . Loyola University Maryland is proud to be recognized among the nation's top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks. Diversity Statement Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.

As an Access Coordinator you will: Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral Collect and evaluate psychiatric, demographic and insurance data and determine the appropriate level of care needed Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services and depending on specific assignment, have primary responsibility for coordination of inpatient admissions Actively market Sheppard Pratt programs and services to internal and external groups Complete written and on-line documentation requirements for admissions and referrals Requires: Bachelor's degree in Psychology, Social Work, or related field of study At least 1 year of progressively more responsible clinical experience Must have strong interpersonal and analytical skills Knowledge of IDX and/or Sunrise preferred Hours: Mon - Fri 8am- 4pm; and rotating Weekends 8am - 4pm Benefits: At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program Pay range for this position is: $19.36/hr minimum to $28.70/hr maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

Company: Artech Information Systems LLC Patient Access Specialist Duration: 1 Years Contract All cases including complex reimbursement issues, Providing education and information relating to the utilization of available resources to support appropriate patient access to therapies. Working patient cases that come through the Access 360 program. This role will focus on identification of access issues and excellent and responsive support providing information and resources to address reimbursement access barriers and maintaining strong internal and external communications. Key Roles/ Responsibilities: Manage day to day activities of health care provider support request and deliverables Perform intake of cases and capture all relevant information in the Access 360 Case Management system Ensure all support requested is captured within the Case Management system Ensure timely processing and resolution of cases Escalate cases appropriately to the Patient Access Associate team Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions with Access 360 PAA staff Serve as a single point of contact for Health Care Providers and patients and use regional reimbursement, distribution and payer policy expertise to provide solutions for complex patient access situations, working closely with the PAA team to appropriately escalate/resolve issues Educate offices on Access 360 programs and referral process to ensure timely case processing Qualifications/ Requirements Minimum Requirements: Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 2 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules Coordination of patient access experience Expert knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals Experience with HIPAA policy, patient access data and analytics Business travel, by air or car, is required for regular internal and external business meetings Ability to work specific shift hours Preferred: Bachelor's degree, RN, BSN, or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 3 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private public payer reimbursement policies and procedures, regulatory and administrative rules Relevant biologics healthcare/ insurance experience Billing/ Coding background in buy and bill and Specialty Pharmacy markets Expected Competencies: Ability to drive projects and cases to completion, be self‐directed, have excellent verbal and written communication skills Analytical thinking, problem solving and decision making Excellent customer service Effective organizational management Proficient competency using Word, Excel and PowerPoint Ability to multitask and manage multiple parallel projects Business acumen; knowledgeable in current and possible future policies, practices, trends, technology and information affecting Access Services programs Additional Information All your information will be kept confidential according to EEO guidelines.

About the Job MedStar Health Urgent Care is committed to providing world-class compassionate care to every patient every time at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards. Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments. * Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable * Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely. * Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record. * Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures. * Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services. * Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleague's medical providers and others to communicate essential information and to ensure a high level of patient experience. * Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner. * Participates in meetings and on committees as needed or assigned. * Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards. * Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * 1-2 years experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required * Working knowledge of IDX/GE centricity business Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers. This position has a hiring range of USD $18.70 - USD $32.72 /Hr.

About the Job MedStar Health Urgent Care is committed to providing world-class compassionate care to every patient every time at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards. Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments. * Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable * Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely. * Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record. * Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures. * Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services. * Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleague's medical providers and others to communicate essential information and to ensure a high level of patient experience. * Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner. * Participates in meetings and on committees as needed or assigned. * Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards. * Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * 1-2 years experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required * Working knowledge of IDX/GE centricity business Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers. This position has a hiring range of USD $18.70 - USD $32.72 /Hr. General Summary of Position MedStar Health Urgent Care is committed to providing world-class compassionate care to every patient every time at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards. Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments. * Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable * Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely. * Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record. * Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures. * Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services. * Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleague's medical providers and others to communicate essential information and to ensure a high level of patient experience. * Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner. * Participates in meetings and on committees as needed or assigned. * Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards. * Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * 1-2 years experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required * Working knowledge of IDX/GE centricity business Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.

About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required. Job Duties Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Minimum Requirements High school diploma or GED equivalent 6 months+ of medical experience in an administrative physician office setting Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities Basic telephone and computer skills Tact and skill in patient management Excellent communication and organizational skills Basic understanding of medical office procedures Ability to effectively interact with doctors, patients and co-workers Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration) Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth. With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful. What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection. What you need to be successful To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting. Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position. Knowledge and skills required for the position are: Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas. 2 years high volume scheduling experience Taking / Making 50+ calls and emails per day, great at multi-tasking customer services strategic thinking solution driven team player adaptable organized detail oriented fast paced environment leader empathetic communication Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! IND123

Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Patient Service Coordinator. What you will do: Receives and directs incoming telephone calls politely Accurately documents messages and forwards to therapists and personnel in a timely manner Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues Explains insurance benefits to patients Manages cancellation list, filling open slots wherever possible Ensures that patients sign in Ensures patients present with required referrals Generates new patients flowsheets and paperwork Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system Forwards all cash and checks to the Practice Administrator for preparation of deposit slip Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation We'd love to hear from you if you: High School Graduate Excellent written and verbal communication skills Able to multi-task and capable of remaining calm in a stressful situation Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency Demonstrates working knowledge of medical terminology What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Salary Description $18.00 to $18.77

Our Company Adoration Home Health and Hospice The Patient Services Coordinator (Clinical) is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines, while serving as a liaison between field staff, patients, and the Clinical Manager for scheduling and communication of patient services. Responsibilities • Schedule patient assessment visits, including Oasis visits, in a timely manner. • Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards. • Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity. • Reschedule missed visits within the current week or escalate to Clinical Manager. • Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed. • Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager. • Monitor hospitalized patients and ensure appropriate team follow-up. • Complete schedules including required orders and services (e.g., lab draws, supervisory visits, add-on visits). • Support Clinical Manager in timely communication with patients, clinicians, referral sources, BD team, and office staff. • Run applicable reports and take appropriate workflow actions. • Assist with patient transfers between care centers and/or Hospice services. • Maintain supply closet, ensuring supplies are current and properly packaged; coordinate field supply needs. • Perform referral and intake duties in absence of Intake Coordinator. • Obtain and document verbal orders for patients in accordance with licensure requirements. Qualifications Associate degree in nursing (ADN) or Bachelor of Science in Nursing (BSN) required Minimum 1 year administrative experience in a healthcare setting Scheduling experience in healthcare is preferred Current unencumbered license to practice as a Licensed Piratical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN) About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information LUNA

Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Temporary Patient Service Coordinator. What you will do: Receives and directs incoming telephone calls politely Accurately documents messages and forwards to therapists and personnel in a timely manner Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues Explains insurance benefits to patients Manages cancellation list, filling open slots wherever possible Ensures that patients sign in Ensures patients present with required referrals Generates new patients flowsheets and paperwork Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system Forwards all cash and checks to the Practice Administrator for preparation of deposit slip Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation We'd love to hear from you if you: High School Graduate Excellent written and verbal communication skills Able to multi-task and capable of remaining calm in a stressful situation Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency Demonstrates working knowledge of medical terminology What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Salary Description $18.00 to $19.00 hourly

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems. Location- Greenspring Station, Lutherville, MD 21093 Pay rate- $24 per hour Hours- Monday-Friday 7:30a-4p Responsibilities The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Accurately and completely enters scheduling information into computer system within the agreed upon time frame according to departmental guidelines. Consistently coordinates appropriate patient visits between various departments according to departmental guidelines. Regularly fills all vacancies due to cancellations with new appointments according to departmental guidelines. Consistently correctly assigns patient history number immediately upon check-in. Consistently stamps laboratory test requisitions, history sheets, encounter forms, and professional fee sheets with patient's name according to departmental guidelines. Interviews patients and/or family members via telephone, prior to the scheduled appointment according to departmental guidelines. Consistently greets and interviews patient and family members to obtain or verify complete and accurate registration information. Accurately describes procedures to new patients according to departmental guidelines. Qualifications Minimum of High school diploma or equivalent required. Knowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling. EPIC Certification through Johns Hopkins training will be required prior to starting the temporary assignment. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Company: Artech Information Systems LLC Patient Access Specialist Duration: 1 Years Contract All cases including complex reimbursement issues, Providing education and information relating to the utilization of available resources to support appropriate patient access to therapies. Working patient cases that come through the Access 360 program. This role will focus on identification of access issues and excellent and responsive support providing information and resources to address reimbursement access barriers and maintaining strong internal and external communications. Key Roles/ Responsibilities: Manage day to day activities of health care provider support request and deliverables Perform intake of cases and capture all relevant information in the Access 360 Case Management system Ensure all support requested is captured within the Case Management system Ensure timely processing and resolution of cases Escalate cases appropriately to the Patient Access Associate team Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions with Access 360 PAA staff Serve as a single point of contact for Health Care Providers and patients and use regional reimbursement, distribution and payer policy expertise to provide solutions for complex patient access situations, working closely with the PAA team to appropriately escalate/resolve issues Educate offices on Access 360 programs and referral process to ensure timely case processing Qualifications/ Requirements Minimum Requirements: Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 2 years of healthcare/healthcare reimbursement experience ; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules Coordination of patient access experience Expert knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals Experience with HIPAA policy, patient access data and analytics Business travel, by air or car, is required for regular internal and external business meetings Ability to work specific shift hours Preferred: Bachelor's degree, RN, BSN, or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 3 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private public payer reimbursement policies and procedures, regulatory and administrative rules Relevant biologics healthcare/ insurance experience Billing/ Coding background in buy and bill and Specialty Pharmacy markets Expected Competencies: Ability to drive projects and cases to completion, be self ‐ directed, have excellent verbal and written communication skills Analytical thinking, problem solving and decision making Excellent customer service Effective organizational management Proficient competency using Word, Excel and PowerPoint Ability to multitask and manage multiple parallel projects Business acumen; knowledgeable in current and possible future policies, practices, trends, technology and information affecting Access Services programs Additional Information All your information will be kept confidential according to EEO guidelines.

About the Job MedStar Health Urgent Care is committed to providing world-class compassionate care to every patient every time at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards.Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments. * Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable * Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely. * Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record. * Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures. * Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services. * Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience. * Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner. * Participates in meetings and on committees as needed or assigned. * Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards. * Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required * Working knowledge of IDX/GE centricity business Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers. This position has a hiring range of USD $18.70 - USD $32.72 /Hr.

About the Job Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Acts as a liaison during patient encounters by utilizing office policies and procedures. Greets each patient in a friendly manner and verifies that each patient's demographic and insurance information is correctly entered into the Practice Management System. * Schedules appointments and/or procedures by entering all relevant patient information in the Practice Management System to ensure proper preparation of the medical record and billing information prior to the time of appointment or procedure. * Answers the telephone with a positive and professional tone of voice before the fourth ring and directs or resolves the call appropriately in order to ensure each call is handled efficiently. * Enhances continuity of care for patients by utilizing the Practice Management System integrated functions to include: recalls confirmations wait lists and online appointments. * Interacts with practice employees physicians and others by obtaining and communicating essential data and assisting other team members to coordinate efficient patient flow through the practice. * Maintains a regulatory/compliance environment by following organizational policies and procedures to ensure compliance to state local and federal standards and regulations. * Obtains identifies and forwards referrals and authorizations to the A/R Department within 2 days of date of service by reviewing dates billed procedures listed signature of the referring physician and batching worksheets to ensure claims are mailed from the A/R Department with appropriate documentation. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information in the Practice Management System ensuring charges are entered within two days of date of service. Confirms each patient has an understanding of our co-pay balance and billing procedures in compliance with the Collections Policy Manual. * Records accurate and legible phone messages to ensure efficient follow through for patient care. * Resolves fee ticket discrepancies by compiling and verifying all fee tickets against the Daily Charge Report and reviews the Kept Appointments with No Charges report on a daily basis by rerunning fee tickets and returning them to physicians when necessary to ensure all charges are entered into the Practice Management System. * May serves as the primary backup for the Health Information Assistant (if applicable) or is the principal resource for daily medical records activities. Creates and request medical history files. * Based on hospital location may: Ensure that all monies are accurately collected and accounted for at day's end: At day's end reconciles all monies collected (cash checks and credit card payments) to the money entered in the approved organization electronic scheduling and billing systems Front Desk Module. Closes and balances the Credit Card Machine on a daily basis. Batches payments and delivers payment batches to designated department resource for balance verification creation of bank deposit and delivery of deposit to the Cashier's Office. At the end of each day or session batches encounter forms prepares Batch Entry Form and Batch Control Log to be sent to Physicians' Unified Billing Service (PUBS). Minimal Qualifications Education * High School Diploma or GED or equivalent required * Experience * 1-2 years Experience providing high quality customer service required preferably in a health care setting. required and * Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records. hospital locations may require: working knowledge of IDX/GE centricity business. previous experience with an electronic health record system desired especially GE centricity clinical or Aria. preferred Knowledge Skills and Abilities * Must be able to work in a fast-paced office setting and function well under stressful circumstances. * May require knowledge of medical terminology ICD 9-CM and CPT coding; knowledge of policies procedures and rules and regulations of insurance companies; demonstrated ability to operate multi-line telephone system. * May require knowledge of cardiology terminology and insurance information preferred. This position has a hiring range of USD $18.70 - USD $32.72 /Hr. General Summary of Position Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Acts as a liaison during patient encounters by utilizing office policies and procedures. Greets each patient in a friendly manner and verifies that each patient's demographic and insurance information is correctly entered into the Practice Management System. * Schedules appointments and/or procedures by entering all relevant patient information in the Practice Management System to ensure proper preparation of the medical record and billing information prior to the time of appointment or procedure. * Answers the telephone with a positive and professional tone of voice before the fourth ring and directs or resolves the call appropriately in order to ensure each call is handled efficiently. * Enhances continuity of care for patients by utilizing the Practice Management System integrated functions to include: recalls confirmations wait lists and online appointments. * Interacts with practice employees physicians and others by obtaining and communicating essential data and assisting other team members to coordinate efficient patient flow through the practice. * Maintains a regulatory/compliance environment by following organizational policies and procedures to ensure compliance to state local and federal standards and regulations. * Obtains identifies and forwards referrals and authorizations to the A/R Department within 2 days of date of service by reviewing dates billed procedures listed signature of the referring physician and batching worksheets to ensure claims are mailed from the A/R Department with appropriate documentation. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information in the Practice Management System ensuring charges are entered within two days of date of service. Confirms each patient has an understanding of our co-pay balance and billing procedures in compliance with the Collections Policy Manual. * Records accurate and legible phone messages to ensure efficient follow through for patient care. * Resolves fee ticket discrepancies by compiling and verifying all fee tickets against the Daily Charge Report and reviews the Kept Appointments with No Charges report on a daily basis by rerunning fee tickets and returning them to physicians when necessary to ensure all charges are entered into the Practice Management System. * May serves as the primary backup for the Health Information Assistant (if applicable) or is the principal resource for daily medical records activities. Creates and request medical history files. * Based on hospital location may: Ensure that all monies are accurately collected and accounted for at day's end: At day's end reconciles all monies collected (cash checks and credit card payments) to the money entered in the approved organization electronic scheduling and billing systems Front Desk Module. Closes and balances the Credit Card Machine on a daily basis. Batches payments and delivers payment batches to designated department resource for balance verification creation of bank deposit and delivery of deposit to the Cashier's Office. At the end of each day or session batches encounter forms prepares Batch Entry Form and Batch Control Log to be sent to Physicians' Unified Billing Service (PUBS). Minimal Qualifications Education * High School Diploma or GED or equivalent required * Experience * 1-2 years Experience providing high quality customer service required preferably in a health care setting. required and * Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records. hospital locations may require: working knowledge of IDX/GE centricity business. previous experience with an electronic health record system desired especially GE centricity clinical or Aria. preferred Knowledge Skills and Abilities * Must be able to work in a fast-paced office setting and function well under stressful circumstances. * May require knowledge of medical terminology ICD 9-CM and CPT coding; knowledge of policies procedures and rules and regulations of insurance companies; demonstrated ability to operate multi-line telephone system. * May require knowledge of cardiology terminology and insurance information preferred.

About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required. Job Duties Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Minimum Requirements High school diploma or GED equivalent 6 months+ of medical experience in an administrative physician office setting Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities Basic telephone and computer skills Tact and skill in patient management Excellent communication and organizational skills Basic understanding of medical office procedures Ability to effectively interact with doctors, patients and co-workers Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration) Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

Responsibilities: Under general supervision, performs various clerical duties to ensure accurate patient registration. Interviews patient/representative to obtain data, complete forms, and enter information into patient registration, billing and EMR systems. Answers phones in a timely and professional manner. Serves as one of the first points of contact to patients, their families/representatives, outside agencies, and referrers, delivers a high level of customer service. Collaborates with other Sheppard Pratt departments in a collegial manner that promotes coordination. Requirements: Work requires strong oral and written communication skills as well as customer relations sufficient to perform admissions registration duties- acquired through a high school education. Work requires strong customer service skills and/or admitting registrar experience and the ability to enter and retrieve data using a computer- acquired through one to two years of experience. Must be able to operate photocopier and computer. Work requires substantial interpersonal skills to communicate effectively with patients, families, staff, and referral sources, sometimes under stressful circumstances. Work requires analytical ability sufficient to gather data, maintain records and files, and handle routine, noncomplex administrative details. Work requires collecting data, managing priorities, and entering patient data in computer. Generally sedentary work, but requires standing and walking in order to photocopy, file, and run errands within and between buildings on grounds. Benefits: At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program Pay range for this position is: $18.50 minimum to $24.09 maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. Hours: 4:00pm - 12:00am (Monday - Friday)