Patient access representative jobs in Missouri - 1,443 jobs
Automotive Customer Service Representative
Insight Global
Patient access representative job in Saint Louis, MO
Automotive Customer Payment Representative
Ongoing Contract
Hybrid Remote: St. Louis MO (2 Days On Site, 3 Days Remote)
Pay Rate: $18-21 Hourly
Looking to HIRE RIGHT AWAY!!
Desired Skills/Experience.
2+ years of working in an Automotive Dealer as a Service Advisor, Cashier, or call center rep
Strong experience with Data Entry and ensuring accuracy of information
Strong communication skills with ability to work independently
Overall Responsibilities:
A company in Deerfield beach is looking for a remote automotive customer payment processor (previous service advisor) to look over automotive warranty contract and process payments for accuracy. Strong attention to details with ability to work on multi computer screens.
$18-21 hourly 2d ago
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Customer Service Sales Representative
Altyn Marketing LLC
Patient access representative job in Saint Louis, MO
Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth.
Responsibilities
Sell Spectrum products and services in a retail setting
Greet customers and identify their wireless and entertainment needs
Upsell and cross-sell plans, accessories, and bundles
Meet or exceed sales goals
Maintain a clean and organized store
Work as part of a team to deliver excellent customer service
What We Offer
Competitive pay ($60K $75K)
Paid training
Fast promotion opportunities based on performance
Team events, recognition programs, and travel opportunities
Mentorship and leadership development
Requirements
Customer service or retail experience (preferred, not required)
Strong communication skills
Motivated, positive, and goal-oriented
Flexible availability, including weekends
Must be able to commute to St. Louis, MO 63101
Apply Now
Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
$60k-75k yearly 6d ago
Scheduling Specialist
Radiology Partners 4.3
Patient access representative job in Chesterfield, MO
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working 40 hours per week. Shifts are from 9:00am-5:30pm. Onsite training is required for up to 6 months.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
$33k-39k yearly est. 4h ago
Patient Representative
Samuel U. Rodgers Health Center 4.3
Patient access representative job in Kansas City, MO
The PatientRepresentative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The PatientRepresentative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes.
* Performs various clerical duties in registration and practices.
* Schedules visits, tests and procedures as directed.
* Coordinate communication between patients, family members, medical staff, and administrative staff.
* Maintain knowledge of community services and resources available to patients.
* Investigate and direct patients inquiries or complaints to appropriate medical staff members.
* Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC.
* Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC.
* Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns.
* Assess and monitors patients' and their families understanding of information conveyed.
* Provides interpreting assistance for scheduling follow up visits.
Our robust benefits package includes:
* 403(b)
* 403(b) matching
* Dental insurance
* Employee Assistance Program
* Flexible Spending Account
* Health Savings Account
* Health insurance
* Life insurance
* Paid Time Off (PTO)
* Vision insurance
$28k-33k yearly est. 3d ago
Associate or Mid-Level Integrated Planning & Scheduling Specialist
Jeppesen 4.8
Patient access representative job in Hazelwood, MO
Company:
The Boeing Company
Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Integrated Planning and Scheduling Specialist (IP&S) - (Associate or Mid-Level) (Level 2 or Level 3) to support the Air Dominance Proprietary Program in Hazelwood, MO reporting to the AD Proprietary Program Sr. IP&S Manager.
We are committed to providing our team equal opportunity for growth in a stable work environment. We encourage every teammate to feel empowered to bring their best through creativity, innovation, and diversity, as this drives a positive culture through transparency, safety, quality, and respect. Above all, employees will be provided the opportunity to seek, speak, and listen within the organization.
Position Responsibilities:
Supports preparation, development, and coordination of an integrated plan and schedule to meet program and/or project requirements
Assists with the development of program plans, and schedules and coordinates with affected organizations, documents work statements, and resulting schedules
Supports the integration of program plans and schedules, horizontally and vertically, across company functions, product groups, suppliers, and partners of moderate complexity
Identifies and reports performance variances
Develops the Integrated Master Production Plan, and schedules and supports change incorporation plans related to Integrated Scheduling products
Participates in the review of proposed changes to the baseline
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Basic Qualifications (Required Skills/Experience):
1+ years' experience in program planning, project management, integrated scheduling, Industrial Engineering, Business Operations, and/or related disciplines.
1+ years' experience working with and partnering with cross-functional teams on projects and initiatives.
1+ years' experience working with Microsoft Office Applications.
Preferred Qualifications (Desired Skills/Experience):
Bachelor's Degree or higher
1+ years' experience using Integrated Scheduling tools such as Microsoft Project, Open Plan Professional, Primavera, etc.
Level 2: 1 or more years' related work experience or an equivalent combination of education and experience
Level 3: 3 or more years' related work experience or an equivalent combination of education and experience
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Shift: 1st Shift
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting
Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 2 - $76,500 - $103,500
Level 3 - $94,350- $127,650
Applications for this position will be accepted until January 16, 2026
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
E-Verify (Spanish)
Right to Work Statement
Right to Work (English)
Right to Work (Spanish)
$94.4k-127.7k yearly Auto-Apply 20d ago
Standardized Patient
Logan University 4.1
Patient access representative job in Chesterfield, MO
SUMMARY: Primary responsibilities include portray or simulate a patient as part of a case. Standardized patient learn all aspects of a case portrayal including the patients appearance, demeanor, chief complaint, symptoms, past medical history, family history, and physical findings. Standardized Patients are taught to simulate a variety of abnormal physical findings depending on the case needs.
PRINCIPLE DUTIES AND RESPONSIBILITIES: Work in a professional manner when interacting with learners, faculty, and fellow. Portray all aspects of the case as trained including history of current problem, with appropriate affect/behavior and physical findings. Demonstrate improvisational skills when appropriate in case portrayals. Teach knowledge, skills, and behaviors accurately and consistently in a learner centered approach. Complete checklists accurately and consistently. Monitor other standardized patient for quality assurance and communicate with the standardized patient Educator or staff about portrayal inconsistencies.
Inform the faculty any of changes in contact information such as name, telephone, home address, and email address. Receive ongoing feedback and modify behaviors accordingly. Provide appropriate feedback to learners and colleagues as needed by the project. Sign up for trainings and portrayals. If encountering issues that hinder ability to request shifts. During teaching or assessment activities, standardized patient should expect that the learner might do one or more of the following: conduct an interview, provide patient counseling, and/or perform physical examinations
$31k-36k yearly est. 30d ago
Assistant Registrar
Missouri Southern State University 3.7
Patient access representative job in Joplin, MO
General Statement of Job
The Assistant Registrar is responsible for multiple critical functions including overseeing the programming and maintenance of Degree Works audit tool, federal regulation reporting, and front office operations. This person has supervisory responsibilities and acts as the Registrar in the absence of the Registrar.
Specific Duties and Responsibilities
Essential Duties:
Serves as the Degree Works and Student Educational Planner (SEP) manager with oversight for degree audit and SEP programming, maintenance, upgrades installation, troubleshooting, in collaboration with the IT department. Ensures degree audits accurately reflect major requirements published in the catalog.
Serves as the supervisor for the front office staff and oversees front office operations. Current front office staff are the Records & Administrative Assistant, Student Records & Processing Assistant, and the Transcript Evaluator & Administrative Support positions.
Collaborates with the Registrar on major departmental decisions including the budget, hiring, onboarding, training, evaluation, supervision, and discipline.
Ensures accurate submission of federal required reports such as Enrollment, Graduate Only, and Gainful Employment reports, in addition to DegreeVerify reports using the National Student Clearing House.
Leads the departmental training for faculty, staff, and students. Training includes Advisor training, UE 100 presentations, and FERPA training for students who work with student educational records. Creates, maintains, and publishes department relevant user guides.
Oversee the student Enrollment Confirmation procedures.
Assists with organizing commencement ceremonies with specific responsibilities for organizing volunteers for the ceremonies, assist with commencement program booklet, and oversee Grad. Expo. Attend and assist with Academic Achievement award ceremonies.
Leads the department s duties associated with Athletic Academic Eligibility Certification and Progress toward Degree (PTD) processes.
Retrieves and sends out academic probation, academic suspension, and Did not graduate notifications.
Promptly responds to requests for information under the Solomon Act, Missouri Sunshine Law open records requests, and other educational records requests such as disseminating MOSO CAPS student s midterm and final grades to their high schools.
Collaborates with the Registrar in establishing and facilitating departmental on-going assessments and strategic planning goals. Leads the department s Cocurricular assessment (CCA) efforts.
Assists with processing academic petitions, graduation checklists, degree conferrals, and transfer articulations as needed.
Identify and recommend areas of growth and improved opportunities, reduce inefficiencies and practices that negatively impact student success and retention.
Facilitates the implementation of industry best practices in securing and maintaining the confidentiality of student records.
Serves as backup to the Registrar for Banner End-of-Term processing, registration setup, curriculum maintenance, and other duties or functions.
Participates in student development, institutional retention, and graduation efforts through individual effort and collaborations with other academic and student support offices.
Stay abreast of changing institutional information including admission requirements, new programs, and other policies and procedures.
Maintain competency and professional currency through self-directed professional reading, professional association memberships, attendance at conferences, workshops, institutional, and departmental professional development programs.
Serves on institutional committees as a representative of the department or as requested by other departments to meet institutional needs.
The scope of the job may require some evening and weekend work.
Contributes to the overall success of the departmental and institutional mission, by performing other duties and responsibilities as assigned.
Education, Experience, and Licenses
Required:
Bachelor's degree from an accredited four-year institution required; Master s preferred (or equivalent combination of education, training, and experience from which comparable skills can be acquired).
Minimum of three years of full-time experience in higher education with demonstrated progressive increase in responsibilities in diverse areas.
Demonstrated experience in using technology applications related to academic and/or admissions records including SIS and degree audit tools.
Demonstrated experience with teaching, training or presentations before groups of people.
Experienced user of Microsoft Office applications such as, Word, Teams, Word, PowerPoint, and Excel.
Must have a valid Driver's License and the ability to meet the University's insurance requirements for driving university vehicles.
Preferred:
Experience with Ellucian Banner or other Higher Education Student Information Systems, Degree Works, National Student Clearing House reporting, or other external regulated reporting.
Minimum of one year of supervisory experience.
Knowledge of or familiarity with NCAA, Division II academic eligibility rules and regulations.
Familiarity with federal and state rules and regulations regarding Higher Education processes.
Knowledge, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Detail-oriented with excellent interpersonal, verbal, and written communication skills.
Strong organizational and management skills, with a strong sense of self-efficacy.
Ability to lead, delegate, supervise, give, and receive feedback or criticism, address performance issues, and issue disciplinary measures when appropriate.
Ability and willingness to calmly and effectively address sensitive inquiries, distressing situations, demanding complaints, and defuse tense situations.
Ability to collaborate effectively with other leaders and administrators.
Ability to work in a positive team-oriented manner with a variety of people (students, faculty, administrators, staff, vendors and members of the public).
Ability to maintain high ethical standards, adhere to FERPA standards, and maintain appropriate confidentiality with work-related and personnel information, and decisions.
Ability to self-regulate under stressful situations and effectively manage intrapersonal and interpersonal interactions and emotions.
Ability to confidently train and present effectively complex topics to small or large groups of students, faculty, staff, and the public.
Ability to work in a fast-paced environment while being patient, thorough and accurate with information.
Ability to gather, synthesize, analyze, interpret, and report on complex topics.
Ability to skillfully adapt to ever-changing departmental and institutional changes in policies, procedure, rules, and regulations.
Ability to use logic, critical-thinking, rationality, objectivity, common sense, to solve complex problems, champion change, and make well-informed and tough decisions.
Ability to be objective, fair, and consistent in applying rules, regulations, and exceptions.
Ability to apply advanced mathematical concepts in various situations, and deal with abstract and concrete variables.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear (including the use of a telephone); conduct meetings for coursework and other activities both in-person and on-line; and conduct classes in a traditional classroom setting. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel (including the use of a computer keyboard); reach with hands and arms; and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The noise level in the work environment is usually moderate.
NOTICE: The above job profile does not include all essential and non-essential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and non-essential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if they can safely perform the essential functions of this job with or without reasonable accommodation.
$32k-37k yearly est. 60d+ ago
Patient Access Representative
Newvista Behavioral Health 4.3
Patient access representative job in Springfield, MO
Job Address:
2317 E Home Road Springfield, OH 45503
PatientAccessRepresentative
You have skills and great ideas. Put them to use as part of the New Vista Behavioral Health team! We encourage our team members to take an active part in improving the care and service we provide. If you have a superior level of customer service, the ability to greet our patients with a smile whether on the phone or face-to-face, and a passion for taking care for people, this is the position for you!
Responsibilities:
The PatientAccessRepresentative is most often the first point of contact for our patients and therefore must represent New Vista Behavioral Health with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and service standards.
The PatientAccessRepresentative will facilitate all components of the patient's entrance in to any New Vista facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection.
The PatientAccessRepresentative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This team member must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
Essential Functions
Documenting insurance information, personal information, payment methods and other important patient information
Contacting insurance companies regarding coverage, preapprovals, billing and other issues
Processing and collecting out of pocket payments from patients, including deductibles, co-pays, and co-insurance
Handling billing issues between patients and insurance companies
Answering the phone to address patient billing inquiries and
Communicating information and important details to other medical care staff
Managing various types of paperwork and other clerical duties
Experience and Education Requirements:
Minimum:
High School Diploma / GED
Associates Degree in Healthcare, Financial or related area preferred. Equivalent combination of education and relevant experience may be accepted
Proven skills in Microsoft Office, specifically Excel and Word, Windows based applications, and 10 key calculator with high level of quality outcomes
One year experience in hospital or clinic financial, registration, scheduling or insurance authorizations areas
Preferred:
Working knowledge of CPT, HCPCS, ICD-10, medical terminology, anatomy, and insurance plans
Minimum skills, knowledge and ability requirements:
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
Strong organizational skills; attention to detail.
Work independently in a self-directed, non-confrontational, collaborative manner.
Customer focus: promotes positive internal and external relationships by actively seeking and being responsive to customer feedback.
Ability to support and participate in continuous quality improvement projects.
Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.
$27k-33k yearly est. Auto-Apply 60d+ ago
Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic 4.6
Patient access representative job in Springfield, MO
If you have strong customer service skills-both over and the phone and in-person-this role is for you! As a PatientAccess Specialist (PAS), you will play a vital role in ensuring seamless patientaccess by managing incoming calls, assisting patients as their first point of contact and coordinating clinic-wide communications across both our call center and front desk. Additionally, PAS team members support physicians and staff by handling daily schedules, answering phones, retrieving records, verifying patient information, scheduling appointments, processing charges and collecting payments.
Job Relationships
Reports to the Operations Manager
Principal Responsibilities
Answer all incoming calls, identify the need of the caller and take messages as required.
Check patients in, verify and update their information and register new patients as needed.
Collect co-pay and/or payment at time of service as required.
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy.
Identify provider schedule capacity and analyze the availability for patient demand to maximize provider efficiency and schedule utilization.
Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact.
Request future charts, add-ons, stat orders and other necessary documents. Pull charts in-office when required.
Compile office charts for appointments one day in advance.
Document patient requests to the office nurse through the Electronic Health Record (EHR).
Manage the office bump list, waitlist, routine correspondence and overdue orders for the assigned provider or provider group.
Monitor and process the Access Center list to ensure efficient scheduling and patient follow-up for the assigned provider or provider group.
Maintain a strong understanding of billing and insurance principles and practices.
Direct emergency calls to the office nurse or TeleNurse following established emergency procedures.
Adhere to patient service standards.
Uphold a positive attitude and professional demeanor in all interactions with patients and colleagues.
Take responsibility for ongoing education and ensure adherence to established workflow processes.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
Education/Experience
High School graduate or GED required.
Knowledge, Skills and Abilities
MUST possess excellent customer service skills.
Proficient and accurate typing skills required.
Strength in deductive reasoning.
Ability to work under pressure with accuracy.
Excellent attendance in previous work environment.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Effective verbal, written and interpersonal communication skills.
Working Environment
Office type environment requiring extended periods of sitting.
PHI/Privacy Level
HIPAA1
$28k-33k yearly est. Auto-Apply 60d+ ago
Patient Access Acute Representative I Bilingual
IHC Health Services 4.4
Patient access representative job in Saint Joseph, MO
A PatientAccess Registration Specialist I - Bilingual s responsible for providing excellent customer service and facilitating the registration and scheduling process for Spanish-speaking patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality.
Mon-Fri 8:30-17:00 Cancer Center of Colorado
Essential Functions
Scheduling
Facilitates the registration process for Spanish speaking patients.
Greet and assist patients and visitors in a courteous and professional manner.
Obtain and verify patient demographic, financial, and insurance information.
Register and schedule patients for appointments, tests, and procedures.
Collect and process co-pays, deductibles, and balances due at the time of service.
Provide patients with information on financial assistance, payment plans, and charity care.
Explain and obtain signatures on consent forms, policies, and disclosures.
Provide patients with directions, maps, and parking information.
Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
Document and update patient records in the electronic health system.
Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.
Skills
Interpersonal Skills
Customer Service
Insurance Verification
Computer Literacy
Payment Processing
Medical Billing
Medical terminology
Problem Solving
Spanish
Healthcare referrals
Physical Requirements:
Qualifications
Required
Demonstrated experience in a customer service role.
Bilingual certification from a recognized organization such as Alta Language Testing.
Demonstrated proficiency in computer skills including Microsoft Office, internet and email
Demonstrates basic understanding of medical terminology.
Demonstrates understanding of insurance verification process.
Demonstrated ability to work in a fast-paced environment
Preferred:
High School diploma or equivalent..
Experience with Epic.
Demonstrated 2 years experience in a customer service role.
Demonstrated 1 year experience in a healthcare revenue cycle role.
Demonstrated ability to work in a fast-paced environment.
Physical Requirements
Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
Location:
Saint Joseph Hospital
Work City:
Denver
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $27.45
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$29k-33k yearly est. Auto-Apply 3d ago
Patient Access Representative - Florissant, MO
Total Access Urgent Care 3.4
Patient access representative job in Florissant, MO
Full-time Description
Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered.
Company Overview:
Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered.
As a PatientAccessRepresentative at TAUC you play a key role in shaping each patient's experience from start to finish. Responsibilities include:
First Impression: Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start
Efficient Check-In: Guide patients through the initial intake process with clarity and patience
Last Impression: Thank patients, leaving them with a sense of confidence and satisfaction
Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care
Perks of becoming a TAUC Team Member:
Competitive Pay: Starting at $17-$18/hour, based on experience
Flexible Schedule: Full-time, 3 days per week (8 AM-8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc.
Local Locations: Work most shifts at the closest 10 TAUC locations to you
Clear growth path with performance-based raises and promotions
Benefits
Health Insurance: Medical, dental, vision, life, and short-term
401(k) Retirement Plan: With employer match
Paid Time Off (PTO)
Free Urgent Care: For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance)
Employee Assistance Program (EAP): Includes free counseling, legal, and financial resources
Discounts:
Amazon Prime reimbursement or Sam's, Costco, or BJs base membership
Online ticket deals and more
Associate Recognition Program: Patients and teammates can recognize you publicly for the important work you do. You can earn gift cards for providing excellent patient care.
A Day in the Role:
No two days are exactly the same, but here's what you can expect:
Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting
Input patient information accurately into our electronic medical records (EMR) system
Verify patient insurance coverage using online tools and EMR systems
Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way
Collect co-pays and explain visit costs with professionalism
Handling sensitive or difficult conversations with tact and professionalism
Answer incoming calls and assist with patient questions or follow-up
Collaborate closely with clinical staff to ensure smooth patient flow
Create a warm, helpful, and efficient front desk experience for every visitor
What You'll Gain:
Valuable clinical exposure: Learn medical terminology, EMR systems, and insurance processes
Skill-building: Develop customer service, problem-solving, and multitasking abilities
Team culture: Work alongside a supportive team that celebrates success and values your contribution
Requirements
High school diploma or equivalent
Must be at least 18 years old
Valid driver's license and reliable transportation (you may “rove” between locations during a shift)
Available to work 12-hour shifts (no overnights), with alternating weekends and holidays
Comfortable working in a fast-paced, team-driven environment
Strong communication and problem-solving skills, and customer service skills
Commitment to our core values: Kindness, Impact, Teamwork, Efficiency, and Integrity
We're proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
Join the best team in healthcare. Apply today.
Salary Description $17-18/hour
$17-18 hourly 23d ago
ER Registrar - Days & Nights
Missouri Delta Medical Center 4.2
Patient access representative job in Sikeston, MO
Arranges for the efficient and orderly pre-admission also known as “Quick Check-In” and “Complete ER Bedside Registration”.
Assigns patient beds according to established admitting procedures.
Promptly greets and identifies patients registering for hospital services.
Ensures that the various admission forms are correctly signed by the appropriate person/patient.
Arranges for patients to be escorted to their room or appropriate outpatient department based on patients condition and availability of escorts.
Prepares patient bracelet and places on patient's arm whenever possible.
Tactfully refers uninsured patients to a financial counselor, when needed.
Collects and accounts for all monies received for co-payments and deposits.
Respect the confidentiality of patient, hospital and physician related information.
Notifies appropriate nursing personnel of patient needs/requests.
Courteously answers telephone and identifies self, takes accurate messages and repeats key information to ensure accuracy.
Keeps proper records for maintenance of vacant bed index.
Assist with Admission, transfers and discharges patients to and from nursing units per policy to provide for a smooth work flow.
Serves as a resource of clerical and other hospital staff members.
Promotes good public relations for the hospital & the department at all times.
Will attend meetings as requested.
Will perform other duties as assigned by the Manager of Admissions or the Administrative Team.
Qualifications:
High school diploma or equivalent
Previous admitting experience preferred but not required
$37k-44k yearly est. Auto-Apply 5d ago
Registration Specialist II - Cox Monett
Cox Monett Hospital
Patient access representative job in Monett, MO
Facility:
Cox Monett: 1000 E. Hwy 60, Monett, Missouri, United States of America, 65708
Department:
1589 Patient Registration Monett
Scheduled Weekly Hours:
0
Hours:
Varied
Work Shift:
Rotating (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare's Best Places to work five times.
Named one of America's Greatest Workplaces by
Newsweek
.
Recognized as a Greatest Workplace for Women in both 2023 and 2024.
Listed as one of the Greatest Workplaces for Diversity in 2024.
Acknowledged by
Forbes
as one of the Best Employers for New Grads.
Ranked among the Best Employers by State for Missouri.
Healthcare Innovation's
Top Companies to Work for in Healthcare in 2025.
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.Education ▪ Required: High school diploma or equivalent Experience ▪ Preferred: At least 1-2 years prior registration experience Skills ▪ Proficient in using computers and computer systems ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills. ▪ Ability to multi-task in a fast-paced environment ▪ Able to work independently and collaboratively in a team Licensure/Certification/Registration ▪ N/A
$22k-29k yearly est. Auto-Apply 3d ago
KCOM - Coordinator Patient Services Medical
A.T. Still University of Health Sciences 4.4
Patient access representative job in Kirksville, MO
A.T. Still University's Kirksville School of Osteopathic Medicine (ATSU-KCOM) is seeking a non-exempt, full-time Patient Service Coordinator on the Kirksville, MO campus. Patient Service Coordinator (PSC)'s play an integral role in providing superior service to the faculty and patients of the clinics located on A.T. Still University's Kirksville Campus. PSC's are responsible for maintaining accurate patient data, expediting patient care through scheduling, and supporting revenue cycle through payment collections in a courteous manner that will reflect positively on both the clinic and the institution. This position reports to the Clinical Quality Coordinator.
Duties & Responsibilities
* Patient registration - Collect accurate patient data, patient scheduling, patient outreach/reminder scheduling, and support referrals/outpatient testing.
* Primary accounting - Collect copays/balances, courteous collections of past due accounts, support clinic operations as needed, and assist with maintaining appropriate supplies as needed.
* Use of Technology- Proficient use of clinical software, eligibility services, telecommunication, and peripheral scanning devices.
* Digital Data Management - Accurately identify and assign patient data through critical assessment of documents to support care coordination and interprofessional communication.
* Communication - Communicate professionally and adapt to the communication preferences or needs based upon the intended audience. Support alternative means of communication for patients and presents a positive and empathetic first point of contact for all contact via phone, portal, digital or print correspondence.
* Regulatory Requirement Support - Accurately and consistently obtain written documentation including patient identification, consents, notification of privacy practices, adhere to all elements of HIPAA, FERPA, and Red Flags.
* Performs other duties as assigned.
Requirements
Education & Experience
* Required: High school plus one-year technical training or schooling.
* Less than one year work experience required. One to three years work experience preferred.
* Post hire- PSC's will complete HIPAA and FERPA training necessary for institutional compliance. Red Flag training will also be required due to use of payment processing devices. PSC's will be required to complete skill competency courses for all electronic platforms including EHR vendors and peripheral solutions, vaccine eligibility database, and all other trainings as needed to support.
Knowledge:
* HIPPA, FERPA, Red Flag training
Skills:
* PSC's must be team oriented and be flexible in working within their department to prioritize coverage of phones necessary for patient care.
* Compassion, courtesy, and positivity are needed for daily interactions with patients as well as staff.
* PSC's must also have excellent communication skills.
* Employees handling payments must also demonstrate attention to detail and ethical guidelines.
Abilities:
* Employees handling payments must also demonstrate attention to detail and ethical guidelines.
* Willingness to learn as needed.
ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits.
A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
$29k-34k yearly est. 1d ago
SOMA - Standardized Patient (Mesa, AZ)
ATSU Public
Patient access representative job in Kirksville, MO
Job DescriptionDescription:
A.T. Still University's School of Osteopathic Medicine in Arizona (ATSU-SOMA) seeks applications for non-exempt Standardized Patients (SPs) to work at the Mesa, Arizona campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events.
There is no guarantee of work or hours. Please note that Standardized Patient positions are only filled on an as-needed basis.
Physical Requirements:
Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds.
Other Requirements:
Access to and ability to use reliable technology is required.
Must be highly dependable, punctual and flexible with scheduling.
Must work well with others and display a professional attitude and appearance at all times.
Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam.
Must be willing to be videotaped during simulations.
Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters.
A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
Requirements:
$26k-32k yearly est. 26d ago
Registration Specialist II - Branson Emergency Department
Skaggs Community Hospital Association
Patient access representative job in Branson, MO
Facility:
Cox Medical Center Branson: 525 Branson Landing Blvd., Branson, Missouri, United States of America, 65616
Department:
1414 Patient Registration Branson
Scheduled Weekly Hours:
0
Hours:
Varied
Work Shift:
Rotating (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare's Best Places to work five times.
Named one of America's Greatest Workplaces by
Newsweek
.
Recognized as a Greatest Workplace for Women in both 2023 and 2024.
Listed as one of the Greatest Workplaces for Diversity in 2024.
Acknowledged by
Forbes
as one of the Best Employers for New Grads.
Ranked among the Best Employers by State for Missouri.
Healthcare Innovation's
Top Companies to Work for in Healthcare in 2025.
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.Education ▪ Required: High school diploma or equivalent Experience ▪ Preferred: At least 1-2 years prior registration experience Skills ▪ Proficient in using computers and computer systems ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills. ▪ Ability to multi-task in a fast-paced environment ▪ Able to work independently and collaboratively in a team Licensure/Certification/Registration ▪ N/A
$21k-29k yearly est. Auto-Apply 3d ago
Vehicle Title and Registration Specialist
Anew Transport
Patient access representative job in Pevely, MO
Job Posting: Vehicle Title and Registration Specialist Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: We are seeking a highly organized and detail-oriented Vehicle Title and Registration Specialist to join our team. This role is pivotal in managing vehicle title and registration processes, issuing temporary tags, and overseeing vehicle inspections for our large client base. The ideal candidate will possess a strong understanding of state and federal regulations related to vehicle documentation and be adept at fostering professional relationships with clients.
Responsibilities:
Process vehicle title transfers, registrations, and renewals accurately and efficiently.
Issue temporary tags and ensure compliance with temporary tag regulations.
Coordinate and schedule vehicle inspections as required by state laws and client agreements.
Communicate effectively with internal sales representatives to understand their specific needs and requirements.
Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
Maintain detailed records of all transactions and client interactions.
Stay updated on changes in vehicle registration laws and procedures.
Collaborate with internal teams to streamline processes and improve service delivery.
Qualifications:
Proven experience in vehicle title and registration processing, preferably in a client-facing role.
Deep understanding of state and federal regulations pertaining to vehicle documentation and temporary tags.
Excellent organizational skills and attention to detail.
Strong interpersonal and communication skills, with the ability to build and maintain professional relationships.
Ability to work effectively in a fast-paced environment and manage multiple priorities.
Proficiency in relevant computer applications and software (e.g., DMV systems, MS Office, Smartsheets).
High school diploma or equivalent; additional education or certifications related to vehicle registration is a plus.
Preferred Skills:
Prior experience working with large clients or automotive dealerships.
Knowledge of different state-specific vehicle registration requirements.
Problem-solving abilities and a proactive approach.
Benefits after 90 Days
401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%.
Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense.
Paid Time Off (PTO) - Generous leave to support work-life balance.
Paid Holidays - Six (6) company-designated holidays per year.
Company:
The Boeing Company
Boeing Defense, Space and Security (BDS) Integrated Planning & Scheduling (IP&S) has an exciting opportunity for a Mid-Level Integrated Planning & Scheduling Specialist (Level 3) to support various F-15 programs in Berkeley, Missouri, reporting to the F-15 IP&S manager.
Strong communication and organizational skills are critical to success in this position, along with the ability to build strong relationships, collaborate in a cross-functional environment, and utilize problem-solving skills to proactively identify and manage risks and opportunities.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements in accordance with project management industry standard
Performs studies, analysis (trend, variance, impact), risk assessments to determine impacts, and constraints involving product development, production rates, process improvement, program initiatives
Creates schedule, reports, metrics, change activity, communicates and updates plan regularly throughout lifecycle of program or project
Works to improve project management processes, business systems, and implement best practices that support project decision maker
Directs all phases of projects or subsystems of major projects from inception through completion
Acts as primary project contact to establish key stakeholder requirements and project objectives
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
Experience in a finance, scheduling, industrial engineering, change management, strategy, program management, or project management role
3+ years' experience in change management, program planning, project management, integrated scheduling, Industrial Engineering, or Business Operations
3+ years' experience developing/maintaining team schedules, resource management, earned value management, risk management, and project management
Bachelors Degree or higher
Preferred Qualifications (Desired Skills/Experience):
Experience using Open Plan Professional
Experience using Microsoft Project
Experience using Milestone Professional
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Travel: This position may require travel up to 10% of the time.
Shift: 1st Shift
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Summary pay range: $90,950 - $123,050
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
E-Verify (Spanish)
Right to Work Statement
Right to Work (English)
Right to Work (Spanish)
$91k-123.1k yearly Auto-Apply 7d ago
Patient Access Specialist - ASC
Springfield Clinic 4.6
Patient access representative job in Springfield, MO
The PatientAccess Specialist - Direct (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.
Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic.
Job Relationships
Reports to the Operations Manager.
Principal Responsibilities
Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required.
Assist guests with the check-in process, verify demographic and insurance information, and update as needed.
Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality.
Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal.
Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards.
Refers guests with questions regarding financial liability to appropriate resource(s).
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization.
Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact.
Document guest requests to the Care Team through EHR.
Work appropriate system reports for assigned provider/provider group.
Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group.
Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience.
Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure.
Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer.
Adhere to patient service standards.
Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere.
Complete front desk and/or call center duties with a welcoming spirit and efficiency.
Adhere to appropriate workflow processes.
Collaborate with team members to deliver an exceptional guest experience.
Demonstrate an attention to detail.
Cultivate a learning/teaching environment with team members.
Support other departments as needed.
Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
Education/Experience
Minimum Education Required: High School graduate or GED
Comfortable with technology.
Preferred: Administrative or technical background acquired through completion of 2-3 years of college.
Preferred: Minimum one (1) year medical office experience
If working in the Ambulatory Surgery Center (ASC), BLS/CPR certification per the American Heart Association guidelines required within 90 days of hire.
Knowledge, Skills and Abilities
Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families.
Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team.
Demonstrate a positive and professional attitude and dress at all times.
Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues.
Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members.
Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities.
Ability to effectively multitask under pressure with accuracy in a fast-paced environment.
Excellent attendance.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Treat every interaction as an opportunity to make an impact and deliver excellence.
Working Environment
Office type environment requiring frequent fluctuations between sitting and standing.
PHI/Privacy Level
HIPAA1
$28k-33k yearly est. Auto-Apply 38d ago
Project Scheduling Specialist
Insight Global
Patient access representative job in Hazelwood, MO
Leads, develops, coordinates, integrates, analyzes, and maintains integrated plans and schedules for complex projects, programs and change driven activities in accordance with project management industry. Leads studies/analysis (trend, variance, impact), reports, risk assessments and planning efforts to determine impacts, constraints involving product development, production rates, process improvement, program initiatives. Identifies risk and opportunity potential, develops mitigation planning and refines the business case. Develops and establishes lead time requirements. Facilitates and ensures integration of project/program plan, schedules, change and baseline management, processes, techniques considered to be best practice across the industry. Acts as primary project contact to establish key stakeholder requirements and project objectives. Directs all phases of projects or subsystems of major projects from inception through completion. Coordinates commitments with internal and external stakeholders to fulfill strategies.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
- 3-5 years of experience with project management scheduling
- Bachelor's degree - Aviation industry background
$34k-47k yearly est. 60d+ ago
Learn more about patient access representative jobs