Patient Access Specialist/Call Centre
Patient access representative job in Warrenville, IL
Pay rate: $25/hr
Duration: 03 Months
. 2-3 years customer service or medical office experience required.
Takes upward of 60-100 inbound calls per day using multiple system applications while being monitored by Quality Assurance.
Schedules appointments in Epic, in accordance with AIDET service standards, reviewing the scheduling activity and summarizing the transaction at the end of the call. Epic experience not required, but preferred
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Warm Regards,
Recruiter Name: Praveen Kumar
Designation: Associate Team Lead
Internal Job ID: 25-52160
Patient Access Training Specialist - Days
Patient access representative job in Naperville, IL
Hourly Pay Range:
$24.86 - $37.29 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Patient Access Training Specialist
Location: Naperville (although will travel to a variety of locations)
Full Time
Hours: 8a - 4:30p M-F
What you will need:
Education:
An Associate's degree in education, organizational development or healthcare and/or two to three years of previous experience in registration/scheduling and/ OR two to three years of previous experience in a training or precepting role required.
Experience & Skills:
A moderate level of analytical ability is required. Work requires a broad knowledge of issues, trends, practices and systems related to patient access services and the revenue cycle. Requires basic technical knowledge or in-depth, experience-based knowledge in order to problem solve, analyze and interpret information.
A relatively high level of communication skills, administrative abilities, and interpersonal skills are required in order to lead, teach, and persuade others, manage diverse issues, concerns and priorities, and/or interact effectively with others in very difficult situations.
Work is not completely standardized. Assignments are often received in the form of results expected, due dates, and general procedures to follow.
Work requires the ability to walk, sit or stand for an hour or more at a time, lift or carry objects weighing 5-20 pounds, proofread and check documents for errors, use a keyboard to enter, retrieve or transform words or data, and operate various office machines.
Work is generally performed in an office or clinical environment in which there is only occasional exposure to unpleasant and or hazardous working conditions.
What you will do:
Under general supervision and according to established policies and procedures, actively performs up to two of the Responsible for the daily coordination of subordinate personnel and the services they provide related to pre-admission testing, outpatient, same day surgery, emergency room, immediate care, inpatient, observation and corporate health registrations, discharges and admissions. Monitors and ensures the accurate and timely input of patient, insurance and clinical information in to the appropriate admissions system. Responsible for ensuring department standards are met and excellent customer service is provided. Provides assistance to staff in resolving issues with procedures, equipment, employees, physicians and/or patients. Performs the duties of a patient service representative.
Benefits (full-time or part-time positions):
Premium pay such as shift, on call, holiday and more based on an employee's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Career pathways to promote professional growth and development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit ***********************
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Construction Scheduler - Mechanical
Patient access representative job in Westmont, IL
Senior Mechanical Construction Scheduler & Claims Avoidance Specialist We are seeking a skilled Senior Mechanical Construction Scheduler & Claims Avoidance Specialist to join our team. This position is crucial for ensuring that mechanical construction projects are completed on time and within budget while proactively preventing claims. The ideal candidate will have extensive experience in scheduling and a strong background in mechanical systems, particularly in piping, plumbing, and HVAC.
Key Responsibilities
Develop and maintain detailed construction schedules for mechanical projects including piping, plumbing, and HVAC systems.
Analyze project plans and specifications to establish scheduling parameters and milestones.
Coordinate with project managers, engineers, and subcontractors to gather scheduling input and ensure alignment across all teams.
Identify potential scheduling conflicts and proactively implement solutions to avoid claims.
Monitor project progress and update schedules regularly to reflect current status and forecasts.
Prepare and present scheduling reports to stakeholders, highlighting critical path activities and any deviations from the plan.
Facilitate scheduling meetings and discussions to ensure clear communication and understanding among all team members.
Qualifications
Bachelor's degree in Mechanical Engineering, Construction Management, or related field.
Minimum of 7 years of experience in construction scheduling, with a focus on mechanical scopes.
Proficient in scheduling software such as Primavera P6 or Microsoft Project.
Strong understanding of mechanical construction processes, particularly in piping, plumbing, and HVAC.
Excellent analytical and problem-solving skills to effectively manage scheduling conflicts.
Proven ability to work collaboratively in a team environment and communicate effectively with various stakeholders.
Benefits
Salary Range: $115,000 - $140,000
401K plan with matching contributions
Health, Vision, and Dental Insurance
Paid Time Off
Company annual bonus program
Health Savings Account, Health Reimbursement Account and Flexible Spending Accounts
Health Wellness Programs
Ongoing education stipend for AACE/ASTM certifications
Possibility of hybrid work environment (3 days onsite, 2 days remote
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
carson.kirk@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CK13-1856574 -- in the email subject line for your application to be considered.***
Carson Kirk - Recruiter
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 06/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Scheduling Coordinator
Patient access representative job in Aurora, IL
Summary/Objective of Overall Role:
The purpose of this role is to facilitate the processes and workflow of the services provided to our cliental by following the guidelines, existing instructions and standard operating procedures for the logistics role. The Senior Logistics Specialist will adhere to existing processes, while assisting with continuous improvement and process development needs of the role.
Essential Functions:
Service Trade™ proficiency based on existing Service Trade™ instructions
Communicating reportable items to leadership per standard operating procedures
Drafting and managing the employee scheduled to be approved by leadership and any schepdule updates, bi-weekly.
Schedule/reschedule all jobs per standard operating procedures on a weekly/monthly basis
Draft & manage all quotes from initiation of request (or reported deficiency) to scheduling of the job per standard operating procedures
Add customers to the system & manage client records including updating location notes based on location & service provided.
Act as scheduling liaison for subcontractors.
Facilitate employee or job schedule changes to accommodate staff or client needs, including processing PTO/NPTO requests.
Communicating reportable items to leadership per standard operating procedures
Assist with documentation management by filing documents and updating files.
Answer phones & relay messages
Assist with facilitating candidate interviews
Attend catch up meetings on a regular basis to inform & update leadership on the current state of jobs & scheduling needs.
Ad hoc tasks to assist leadership & field staff.
Logistics and Service Trade™ training
Delegate & Supervise additional tasks to Jr. Logistics Specialist
Oversee the completion of updates & maintenance of the daily field performance report, per standard operating procedures
Oversee the completion of updates & maintenance of the service tracking report daily, per standard operating procedures
Oversee the review of completed jobs & drafting overview emails daily, per standard operating procedures
Oversee the daily customer service follow up calls, scheduling confirmation calls & service reminder calls, followed up with email correspondence.
Oversee the facilitation & coordination of rental equipment for jobs as needed
Oversee the facilitation & coordination of travel arrangements for field personnel
Oversee, the management & updating of customer information (i.e. location instructions, assets/equipment, contact information etc.) in Service Trade™
Self-starter, able to work independently, with minimal supervision
Organization/Prioritization Skills
Ability to understand & follow SOPs
Problem Solving skills
Type a minimum of 60 wpm
Time Management
Other Duties:
This role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Benefits:
After 90 days
Customer Service Representative
Patient access representative job in Chicago, IL
Job Details:
The Customer Service Representative is the first person in the walk-up center that a customer comes in contact with for assistance. This position provides professional, knowledgeable, and courteous face to face customer support to all cardholders. This position typically works under close supervision and direction.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Assist Patrons regarding run transit fare payment programs.
Processes all card registrations, faxes and emails inquiries within contractual Key Performance Indicator timelines and accuracy requirements
Notifies management of all encounters that deviate from established policies, procedures and written/verbal instructions.
Processes lost/stolen, damaged/defective cards patron requests.
Processes authorized refunds via electronic transfers and banked money
Processes Fare Adjustment Envelopes (FAE) as needed
Assists with web account set-up and web access issues
Initiates outbound courtesy calls as needed.
MINIMUM JOB REQUIREMENTS:
Bilingual English/Spanish. High School Diploma or equivalent. AA degree preferred. Plus a minimum of two years experience in Customer Service/Retail. Must be a good team player, possess a positive attitude, be self-motivated and excel in a fast paced environment. Able to work and respond in a time-sensitive environment. Willing to work extended hours. Ability to type 40+ WPM. Proficient in Microsoft Office.
1st Shift: 8:30am-5:00pm
Part-Time Customer Service Representative
Patient access representative job in Deerfield, IL
CUSTOMER SERVICE REPRESENTATIVE, PART-TIME
Global Electronics Association, the global trade association for the electronics manufacturing industry, seeks a PART-TIME CUSTOMER SERVICE REPRESENTATIVE (CSR). The CSR will Provide best in class service and support for Global Electronics Association's customers and members. Assure high levels of customer satisfaction through quality interactions and timely follow up. Educate customers about the Association's products and services, as necessary. Guide customers to online resources. Monitor issues and provide necessary follow-up and maintain consistency of service. The CSR reports to the Customer Service Manager.
RESPONSIBILITIES
Phone and Email Support - 85%
• Provide a delightful experience for all customers by engaging in polite, positive, professional, and upbeat interactions via phone and in writing.
• Use and share knowledge of company products, services, and policies to assist customers with inquiries, complaints, or problems.
• Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers and members feel supported and valued.
• Engage in active listening with callers, conferencing and clarifying information and diffusing angered customers/members.
• Communicate with customer and partners via email in a professional and thorough manner.
• Building lasting relationships with customers, members and internal team members based on trust and reliability.
• Make recommendations for products and services that better suit customer/member needs or complement the products in which they are interested.
• Seek answers to customer inquiries. Escalate issues, as necessary. When appropriate connect customers with other departments/colleagues for higher level support.
• Process phone, email, and web orders in a timely and accurate manner.
• Resolve backorders, follow up on order fulfilment, and keep customers updated on ship dates.
• Process returns and other transactions as necessary within the ERP system.
• Verify and update customer information before processing transactions, add new customer records to database when record does not exist.
• Document all support activities with the case management system.
Special Projects - 15%
• Assist management with projects as needed.
• Handle regular data entry projects and assist other internal teams with assigned projects as needed.
• Assist with trade show projects as needed.
• As time allows, review data and process flow in NetSuite and suggest improvements.
• Conduct testing of system updates as assigned.
• Represent the “voice of customer” on teams and in meetings/conversations, as necessary.
REQUIREMENTS
• High school diploma or equivalent, some college preferred.
• 2 years of experience working with customers.
• Excellent oral and written communication skills to effectively communicate with employees, customers, partners, and vendors.
• Ability to work independently and collaboratively.
• Ability to exercise proven computer skills. Familiarity with Microsoft Office, Skype/Zoom, and customer relationship management software a plus (e.g. SalesForce.com, NetSuite, Microsoft CRM, or equivalent).
• Knowledge of and the ability to use a variety of standard office equipment such as a headset, telephone, and copy machine.
Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefits. The Association has a hybrid/virtual work environment. Position reports to the Bannockburn, IL office.
The pay range for this position is $20 - 25 per hour. The Association considers education, experience, internal equity, and other qualifying criteria to determine starting payrates. In addition to compensation benefits, Global Electronics Association offers a variety of health and welfare benefits, based on eligibility, including job status/hours worked each week.
Please send resume and cover letter to e-mail: ****************************** Subject line should say: PT CSR
The Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we've supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing.
As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation.With global headquarters in Bannockburn, Illinois, the Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.
Customer Service Representative
Patient access representative job in Chicago, IL
Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood.
Hybrid schedule, 2/3-days a week in office.
Temporary: ASAP through end of the year
$20-$22/hour based on experience
Job description
We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
Make outbound membership renewal calls
Inbound calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Skills
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Schedule
Monday-Friday, 8:30am-5pm
Customer Service Representative
Patient access representative job in Chicago, IL
Job Title: Customer Service Representative - Producer Services
Duration: 6 months Temp to Perm
Hourly contract Position (W2 only)
Note:
Job Hours of operation 7:30am-8:00pm central time
Job Schedule-Some Saturday hours may be required.
Job Schedule-five days on site.
TEMP TO PERM
bilingual is a plus but not required
Job Hours-40 hours
Interview process- 1 Interview - Onsite/WEBEX
Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!
Job Summary
The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems.
Responsibilities
Demonstrate consistent good quality and performance results.
Provide consistent service that is customer focused and professional.
Supporting Field Sales agents with insurance product information
Assist with basic technical troubleshooting
Be able confident and capable to handle all new business, underwriting, claim and compensation situations.
Learn soft skills while communicating with customers
Focus on customers' needs and develops a customer centric approach in servicing customer's needs.
Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's.
Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.
Learn all policy product lines, all procedures for the core and worksite calls.
Provides support for business partners as needed.
Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership.
Skills
Ability to effectively communicate and build strong partnerships with newer employees.
Basic computer skills and knowledge of database software.
Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
Demonstrated attention to detail, organizational skills, and time management skills.
Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Friendly and professional demeanor.
Excellent communication and interpersonal skills.
Ability to remain calm in stressful situations.
Supplemental insurance knowledge and licensing is a plus.
Bilingual language proficiency is a plus.
Bilingual skills (verbal, written, read) in Spanish a plus
Competencies
Problem solving - take an organized and logical approach to thinking through problems and complex issues
Initiative - Willing to do more than is required or expected
Adaptability - ability to redirect personal efforts to respond to changing environment
Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes
Qualifications - External
Education and Experience
High school diploma or general education degree (GED); Associate degree preferred.
2+ years' experience in a contact center environment preferred.
Compensation:
The hourly rate for this position is between $20.00 -$22.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations
Personal Lines Customer Service Representative
Patient access representative job in Bartlett, IL
About Us
Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry.
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business-delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees' health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees' benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work.
Personal Lines Customer Service Representative
Position Summary
The primary function of this role is to provide exceptional service to clients by assisting with policy inquiries, processing changes, and ensuring client satisfaction across all personal lines insurance products, including auto, home, renters, and umbrella policies.
Responsibilities:
Respond promptly and professionally to client inquiries via phone, email, and in-person.
Process policy changes, endorsements, renewals, cancellations, and billing inquiries.
Educate clients on policy coverage, limits, and options to ensure they have appropriate protection.
Collaborate with insurance carriers to resolve client issues and ensure timely processing of requests.
Maintain accurate and up-to-date client records in the agency management system (Applied Epic).
Identify opportunities to cross-sell or upsell additional personal lines products.
Assist with new business quoting and application processing as needed.
Ensure compliance with all regulatory requirements and internal procedures.
Other duties as assigned.
Qualifications:
High School Diploma or equivalent required; Associate or Bachelor's Degree a plus
Valid and relevant Property & Casualty license within state of business, or willingness to obtain the license within 90 days of employment
1-2 years of experience in personal lines insurance or a customer service role
Strong knowledge of personal lines insurance products and industry practices
Proficiency in agency management systems (Applied Epic) and Microsoft Office Suite (Word, Excel, Outlook)
Excellent communication, interpersonal, and problem-solving skills
Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment
Ability to pass a criminal background check as permitted by law
Schedule: Monday-Friday, 8:30am-5:00pm
Office Location: 852 W Bartlett Road, Bartlett, IL 60103
Benefits:
Competitive Compensation Commensurate with Experience
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Customer Service Representative
Patient access representative job in Chicago, IL
Job Title: Customer Service Representative-CWB (Client Workplace Benefits)
Duration: 6+ Months (Contract to Hire-CTH)
Job Hours: 40 hours - 9:30 AM- 6:00 OM (CST)
Job Schedule: 5 days in office- Some Saturday hours may be required.
Interview process: Virtual interview - The initial interview will be conducted virtual , followed by a second interview with the Vice President and Assistant Vice President.
TEMP TO PERM opportunity
Job Summary
The CWB Representative role supports the CWB contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail, excel in communication, and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition, assisting with functions that include but is not limited to:
Responsibilities
• Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment
• Assume ownership and timeliness in handling callers' requests in an efficient, accurate and professional manner
• Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments)
• Ability to navigate multiple systems and applications to research, analyze and resolve requests & inquiries
• Maintain performance and quality standards
• Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience
• Ability to learn the basic concepts of personal lines insurance principles and Client and Combined products offered to our CWB customers
• Work collaboratively with team members, and business partners to provide a positive customer experience for our caller
• Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST; work overtime and weekends as needed
• Assist with special requests as needed.
• Complete additional tasks and other projects/duties as assigned
Qualifications
• Minimum of high school diploma or equivalent; college degree or currently pursuing is preferred.
• 1-2 years' experience of Insurance background
• Customer- focused mindset and dedication to providing exceptional service to employees
• Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus!
• Outstanding, effective, and service focused communication skills, both verbal and written
• Proficient in computer skills, multi-application navigation and multi-tasking
• Accepts accountability.
Trading Application Support Front Office
Patient access representative job in Chicago, IL
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context :
Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.
Your Role :
Act as the main point of contact for traders, building trusted relationships with Front Office desks.
Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
Gather and document business requirements, conduct functional testing, and support production releases.
Collaborate with IT development teams (local and global) to deliver system enhancements.
Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.
What We're Looking For :
Bachelor's degree in Computer Science, Finance, or related field.
Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives.
Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.).
Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
Experience working with relational and no-relational databases (good SQL skills).
Knowledge of FIX and other order/rfq/trading protocols.
Excellent communication and stakeholder management skills, customer-focused mindset.
Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
Knowledge of Agile methodologies is a plus.
This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.
Senior Securities & Finance Counsel (In-House)
Patient access representative job in Chicago, IL
A leading pharmaceutical company in Chicago is seeking an experienced Associate General Counsel specializing in securities and finance. This role involves advising on corporate disclosure, compliance with regulations, and providing complex legal support for various transactions. The ideal candidate will possess a Juris Doctor degree and significant legal experience, along with strong communication and negotiation skills. The company offers a competitive compensation package and a robust benefits plan.
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Accessibility Specialist
Patient access representative job in Chicago, IL
Details Job Title Accessibility Specialist Position Number 8100432 Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Maywood-Health Sciences Campus Department Name STUDENT ACADEMIC SERVICES Location Code STUDENT ACCESSIBILITY CENTER (02043G) Is this split and/or fully grant funded? No Duties and Responsibilities
The Accessibility Specialist serves Students with disabilities to secure access and to facilitate accommodations related to academics, testing, housing, and meal-plan accommodations. As part of a team of Accessibility Specialists, each Accessibility Specialist also serves as a liaison to University Campus Partners or facilitates a service delivery system for the Student Accessibility Center (SAC). Responsibilities include:
Direct Student Service:
* Evaluates and interprets disability documentation and reviews student applications to affiliate with the Student Accessibility Center (SAC). Prepares for the initial interview and prepares questions about the functional impact of a student's disabilities in relation to their courses/academic program.
* Approves and facilitates reasonable accommodations consistent with current law and identified best practices within the field.
* Prepares a case-notes summary of findings and recommendations after the interview, inputting these into the case-management system database. Maintains confidentiality of records.
* Meets individually with students to discuss current accommodations, assesses the need for reevaluation of accommodations, fosters student self-advocacy, and maintains communication with Instructors/Staff.
* Coordinates communication between Faculty, Staff, and prospective and enrolled Students with disabilities. Provides on-going consultation and technical assistance to facilitate services and accommodations, some of which require a fundamental-alteration review to set limits on their usage, which requires Faculty input.
* Provides referrals to students for practitioner evaluations and to on-campus academic and wellness resources.
* Works directly with Students with disabilities including but not limited to Deaf and Hard of Hearing Students, visually-impaired, learning-disabled and students with medical (such as chronic conditions) and mental health concerns. Re-evaluates accommodations when students move to field-based learning (e.g., internships, practicums, clinical rotations).
* In collaboration with SAC Staff, plans and facilitates Student and Faculty workshops.
* Facilitates accessible participation at various campus events (Student Organization Fair, Wellness Fair, Orientation Resource Fair, etc.) working closely with the campus planners and event organizers.
* While the central office is based at Loyola's Lake Shore Campus, the Accessibility Specialist will work at both the Lake Shore Campus and the Health Sciences Campus (Maywood, IL), and may travel to the Water Tower Campus, as needed.
Accommodated Testing Operations:
* Oversees accommodated testing operations and proctoring at the Health Sciences Campus in support of students in the Marcella Niehoff School of Nursing (MNSON) and Parkinson School of Health Sciences and Public Health.
* Communicates with Faculty and school Administration to support testing operations.
* Works with campus reservations processes to coordinate testing locations, including room reservations for group testing rooms and private-room testing.
* Coordinates scheduling of accommodated testing for MNSON and Parkinson students at the HSC testing center.
* In collaboration with the SAC Testing Coordinator, manages proctors at the Health Sciences Campus.
Collaboration/Consultation:
* Serves as a member on internal and university-wide work groups and committees, as needed.
* Maintains liaison relationship with Campus Partners, and/or supports the delivery of other SAC services, including but not limited to communication services, notetaking, assistive technology, or alternate format materials.
* Works closely with the Department of Residence Life regarding housing, dining, and emotional support animal (ESA) accommodation needs for students with disabilities.
* Consults and collaborates with Staff in other units, including but not limited to First and Second Year Academic Advising, Scholars Programs, undergraduate and graduate academic programs, Tutoring Center, New Student Programs, International Programs, the Wellness Center, and the Office of the Dean of Students.
* Serves as a liaison to the Faculty and campus community on issues related to students with disabilities, classroom and curriculum accommodations, and ADA compliance for students.
* Participates in Student Academic Services signature programs, events, and activities, including but not limited to: Orientation, New Student Convocation, finals week proctoring, admission open houses, and student celebrations.
* Must be able to work some evening and weekend hours in a fast-paced environment.
* Performs other duties as required.
Minimum Education and/or Work Experience
Master's degree in Education, Social Work, Counseling, or related field and one to two years of related work experience required; combination of comparable work and education experiences may be considered.
Qualifications
* Bachelor's degree and one-to-two years of related experience in services for students with disabilities; master's degree preferred in higher education, educational psychology, rehabilitation counseling, social work, special education, or related field.
* Knowledge of the needs of students with disabilities and diverse populations.
* Knowledge of relevant laws related to higher education/disability (ADA, Section 504 of the Rehabilitation Act, FERPA) and accommodations.
* Demonstrated effective verbal and written communication skills.
* Ability to help students develop an appreciation for Jesuit approach to education.
* Ability to work effectively with students in a holistic manner with an enthusiasm for providing student-centered services in the Ignatian tradition.
* Demonstrated ability to effectively collaborate and communicate with Faculty, Staff, Students, and parents/families within the parameters of FERPA.
* Ability to embrace, promote and articulate the University's Jesuit Catholic identity.
Certificates/Credentials/Licenses
Bachelor's degree and one-to-two years of related experience in services for students with disabilities; master's degree preferred in higher education, educational psychology, rehabilitation counseling, social work, special education, or related field.
Computer Skills
Proficiency with MS Office 365 applications (including MS Excel, MS SharePoint, MS Teams), Internet, and e-mail applications. Prior administration or understanding of case management system Symplicity Accommodate preferred. Familiarity with any/all of the following is beneficial but not required: Oracle PeopleSoft; EAB Navigate360; Zoom.
Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? Physical Demands None Working Conditions Irregular Hours Open Date 01/13/2025 Close Date Position Maximum Salary or Hourly Rate $52,000/ann Position Minimum Salary or Hourly Rate $45,000/ann Special Instructions to Applicants
As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at ********************* For information about the university's focus on transformative education, they should consult our website at *****************************
About Loyola University Chicago
Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.
Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here.
Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.
Registration Specialist II
Patient access representative job in Elgin, IL
About ECC:
Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.
Work Schedule:
Monday through Friday - some evening hours required.
Rate of Pay:
This is a Full-Time Support Staff position at grade 11, with an annual salary range of $36,494 to $48,659. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.
Benefits:
Medical, Dental, Vision Insurance
Life and Long-Term Disability Insurance
Flexible Spending Account (FSA, DCA, Commuter)
Retirement Plans (Pension, 457b, 403b)
Time Off with Pay
Professional Development/Expense
Tuition Reimbursement
Employee Assistance Program (EAP)
Sick Banks
FLSA Status:
Non-Exempt
Grant Funded:
No
Job Summary:
An employee in this classification performs work of moderate difficulty by assisting students in the registration process. Work is distinguished by the ability to maintain student records related to enrollment and residency. General supervision is received by the assigned manager.
Required Knowledge:
1. High school diploma or High School Equivalency (GED/HSE), with a minimum three years previous customer service experience or equivalent combination of education and/or experience.
2. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
3. Considerable skill in problem solving and analytical deduction.
4. Considerable skills in verbal and written communication.
5. Working skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher
6. Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds.
7. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
8. Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs.
Desired Knowledge, Skills & Abilities:
Associates degree or 60 hours of college credit preferred.
Essential Duties:
1. Provide students and general community information and communication on all college service programs, departments, personnel, policies and procedures. Communicate information regarding semester class scheduling, campus activities, admission process, alternative schedules, fees, new student orientations, etc.
2. Orient new staff in the registration department of processes to ensure consistent services
3. Register students for credit and non-credit classes; research, verify and monitor compliance with prerequisites.
4. Assist and resolve issues for students registering in person on online.
5. Verify student records and process any necessary changes to ensure accuracy.
6. Enter incoming transcript information into database.
7. Accurately filing student documents using a variety of modalities, including, but not limited to, scanning and linking.
8. Determine residency for tuition costs and monitor address changes for residency status.
9. Complete enrollment verifications
10. Maintains required training, licensure and/or certifications
11. Maintains confidentiality of privileged information and adheres to applicable privacy laws
12. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace.
13. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work.
14. Adheres to department guidelines for attendance and punctuality
Other Duties:
Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.
Perform other job-related duties as assigned which pertain to the job description.
Physical Demands:
Light (up to 25 lbs occasionally or 10 lbs frequently)
Visual Acuity:
Close visual acuity (e.g. computer, assembly)
Work Environment:
Moderate noise
Environmental Conditions:
Typical office or administrative
Current SSECCA Union Member Information:
The initial posting date for this position is 09/04/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 09/11/2025 and meet the posted minimum qualifications will receive full consideration.
Equal Employment Opportunity Statement:
Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.
In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.
Patient Access Specialist
Patient access representative job in Chicago, IL
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location
680 Lake Shore Drive
Job Description
K.S.A.'s:
1. High school diploma required. Some college preferred.
2. A minimum of two years of general office or healthcare experience required.
3. Some knowledge of medical terminology, strongly preferred.
4. Proficient in Microsoft Word applications such as Outlook and other computer skills preferred.
5. Demonstrates a high level of customer service and interpersonal skills to effectively work with pediatric patients, families, physicians, nursing and other allied health and medical center personnel. Excellent communication/organizational and prioritization skills needed.
6. Problem solving skills and ability to handle multiple priorities in fast paced environment. Requires a high level of accuracy, attention to detail and the ability to perform under pressure of deadlines.
Job Duties:
1. Answers multiple divisional phone calls; responding to customer requests including, and not limited to cross departmental appointment scheduling, screening, routing calls and registration.
2. Responds to hospital and department related questions as appropriate. Facilitates consumer communication by retrieving and distributing messages in the appropriate database.
3. Provides physician-patient support using scheduling guidelines and online knowledge-based tool to schedule new and return appointments.
4. Correctly identifies and collects patient demographic information in accordance with organization standards, verifies insurance eligibility and completes registration as needed for families.
5. Transcribes new referrals in Epic from phone or fax and submit referrals for clinical triage as specified by division guidelines or Epic instruction.
6. Assists in facilitating both electronic and non-electronic communication for families and patients. Provides family pertinent next steps for visit.
7. Signs up patients for MyChart as well as utilizing the Epiccare Link functionality as appropriate.
8. Maintains performance metrics related to department and individual key performance indicators and all quality goals consistently.
9. Obtains referral for scheduled services.
10. Reviews and collects outstanding patient liabilities as appropriate (estimates, copays, outstanding balances, self pay, etc.)
11. Meets expectations of outstanding service, including behavior that models Core Values with every encounter, every time. Adheres to organizational Power of All principles.
12. Maintains confidentiality and HIPAA regulations.
13. Assist with training new and current employees as needed.
14. Other job functions as assigned.
Lurie Children's will consider visa sponsorship of qualified candidates for the registered nurse role, subject to all applicable law as well as business and budgetary limitations.
Education
High School Diploma/GED (Required)
Pay Range
$19.00-$28.50 Hourly
At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children's facilities
Discount purchasing program
There's a Place for You with Us
At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.
Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email: ***********************************
Auto-ApplyStandardized Patient
Patient access representative job in Chicago, IL
Standardized Patients (SPs) are trained individuals who simulate real patient scenarios to support clinical education across physical and mental health disciplines. They recreate patient histories, personalities, emotional responses, and physical findings to help learners practice and refine clinical and interpersonal skills. SPs may be interviewed and examined by students and health professionals as part of their training. This is a part-time position with intermittent work hours.
There are three levels of roles in the program, each requiring specific skills and experience:
Standardized Patient (SP): Simulates patient scenarios for educational purposes.
Physical Examination Teaching Associate (PETA): Standardized patients who are specifically trained to teach, assess, and provide feedback to learners about physical examination techniques. They can also address the communication skills needed.
Sensitive Exam Teaching Associate (SETA): Standardized patient encounters involving sensitive exams. This role requires additional training due to the nature of the exam. Sensitive exams typically include breast, pelvic, rectal, and/or testicular exams.
KEY RESPONSIBILITIES
Simulate patient cases accurately and consistently, including history of current concern, affect/behavior, and physical findings in a standardized, accurate and reliable manner
Teach and assess clinical and communication skills for students in medical, psychology, counseling, and other health-related programs. Duties may involve instruction of appropriate examination techniques for both physical and mental health assessments
Provide written and verbal feedback to learners
Document learner performance with accuracy and consistently using electronic systems
Participate in both in-person and virtual simulations as needed
Monitor other SPs for quality assurance
Accept ongoing feedback and incorporate supervisor feedback into performance
Maintain confidentiality of learner information and assessment data
Respond to email messages and electronic communications promptly
Demonstrate professional behavior and accountability for actions
Work collaboratively as a team member
Maintain commitments to the SP Program
BASIC QUALIFICATIONS
Ability to work effectively with diverse populations and demonstrate cultural sensitivity
Ability to communicate clearly and effectively with learners from various medical and mental health educational programs
Ability to recall an encounter accurately for the completion of checklists and written materials during practice sessions and assessments which result in learner grades
Strong organizational skills in all work aspects
Ability to work effectively as part of a team and independently
Objective and unbiased approach to healthcare interactions
Highly reliable and punctual in attendance for both in-person and virtual sessions
Flexible and able to adapt in different work situations and learning environments
Comfort with appropriate physical and mental health assessments by healthcare students and professionals
Proficient with technology including email communication, video conferencing platforms, electronic documentation systems, and basic computer applications
REQUIREMENTS
High school diploma or equivalent
Previous experience in healthcare, education, or customer service preferred, but not required
Completion of Standardized Patient training program upon hire
COMPENSATION
The hourly rate ($28 - $33) varies depending on the level of SP services being provided. These services include SP, PETA, and SETA. Preparation/training for sessions (typically done at home) is paid at a lower rate.
ADDITIONAL INFORMATION
Standardized Patients (SPs and PETAs) will be recorded for teaching and assessment purposes only using both video recording equipment and virtual platforms.
Due to the nature of the training and the conditions being portrayed, existing health conditions may determine which cases and situations an SP will be recruited to portray. This will be considered on a case-by-case basis.
All employees must comply with university policies regarding background checks.
Compensation & Benefits
This opportunity is budgeted at $28.00 - $33.00 hourly base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
******************************************************
The Chicago School is an Equal Opportunity Employer.
Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.
Auto-ApplyScheduling Specialist-Downers Grove (P4S - Downers Grove)
Patient access representative job in Downers Grove, IL
Join The P4 Companies - Excellence in Security Careers (DAILYPAY AVAILABLE)
The P4 Companies, comprised of P4 Security Solutions and P4 Protective Services, are leaders in professional security services across a range of industries and communities. We are actively seeking individuals who are passionate about safety, service, and professionalism. Whether you are a career security officer or a seasoned law enforcement professional, P4 offers opportunities that align with your background, skills, and schedule.
Opportunities for Security Officers
P4 specializes in providing professional security coverage to a variety of high-profile facilities. Our officers protect:
High-rise commercial buildings
Residential
Manufacturing
Retail
Campus
Cannabis dispensaries and grow operations
Event venues
We operate 24/7 to ensure a secure and welcoming environment for tenants, employees, and visitors. Security Officers play a critical role through:
Customer service and front desk reception
Routine patrols and incident response
Monitoring access and maintaining site integrity
We are looking for individuals who bring vigilance, integrity, and professionalism, and who take pride in being a visible, reassuring presence. If you value teamwork and want a career with growth potential in the security field, P4 Protective Services may be the right fit for you.
Opportunities for Active or Retired Law Enforcement
P4 Security Solutions seeks active or retired law enforcement officers to serve in specialized assignments throughout the State of Illinois.
Our clients include:
Executive Protection
Campus
HOA's
Patrol Programs
Higher Ed
Private clubs
Healthcare
Retail
The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium compensation, with rates starting at $40 per hour within metro Chicagoland and competitive wages within collar counties and throughout the state. Officers bring their advanced training, professionalism, and command presence to ensure safety in high-trust environments. Your experience makes a difference, and P4 Security Solutions values your service and leadership.
Whether you are beginning your security career or leveraging decades of law enforcement experience, The P4 Companies provide a path for meaningful and rewarding work. Join us in making safety and service a priority.
Job Skills / Requirements
RESPONSIBILITIES:
Establish, maintain, and review Security Officer schedules to ensure adequate coverage and to minimize overtime.
Receive and respond to call offs from Security Officers to effectively manage coverage for client sites.
Meet or exceed financial and operational goals while providing quality customer service.
Handle any escalated schedule, operational, and or security issues or emergency situations appropriately and report as appropriate.
Assist Operations Managers in addressing Security Officer attendance and/or performance issues.
QUALIFICATIONS
3 years experience in a heavy volume call/dispatch/scheduling center.
3 years prior customer service experience required.
Contract security experience preferred.
Valid PERC card and 20 Hour Security Training Certificate.
KNOWLEDGE, SKILLS & ABILITIES
Proficiency with Microsoft Office software and scheduling software.
Willingness and ability to work a flexible schedule to meet the needs of the business, including weekends and evenings.
Strong organizational skills and proven ability using poise and professional judgment in complex situations in a fast-paced environment.
Proven ability to prioritize and adjust heavy workload, manage a variety of tasks, and meet various deadlines with changing priorities, frequent interruptions, and conflicting deadlines.
Great written, verbal, and interpersonal communication skills.
Strong drive and initiative, excellent work ethic, eager and fast learner, and a 'can-do attitude.
Education Requirements (All)
GED or High School Diploma
Certification Requirements (All)
PERC Card
20 hour Security Training Certificate
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability, 401K/403b Plan
This job reports to the William Jefferson
This is a Full-Time position 1st Shift, Weekends, On Call.
Travel is not required
Number of Openings for this position: 1
Patient Enrollment & Access Specialist
Patient access representative job in Chicago, IL
39 Paid Days Off Each Year
Language Requirements: Bilingual in English/Spanish
The Patient Enrollment and Access Specialist will coordinate financial assessments of patients, bridge enrollment to empanelment, and assist with clinical access for PrimeCare clients.
Duties and Responsibilities
Provide enrollment assistance, including, but not limited to, completing coverage applications, gathering required documentation, and troubleshooting the enrollment process, for uninsured children and adults to access subsidized, low-cost, and free health insurance programs through the Health Insurance Marketplace, Medicaid, and the Children's Health Insurance Program (CHIP)
Enroll patients in SNAP benefits and Cash Assistance through DHS
Provide structured patient education on health coverage, engage in follow-up conversations, and offer renewal assistance for enrolled individuals
Enroll patients in, and maintain, PrimeCareHealth's Financial Assistance program
Assist in the redetermination process for MCO members
Ensure continuity of insurance eligibility by identifying patients with current breaks in coverage
Empanel patients to medical home provider
Maintain health plan enrollment roster information, patient utilization history, and provider-weighted panel size
Distribute outreach materials to patients to build coverage option awareness
Collaborate with patients and billing staff to troubleshoot and resolve billing issues
Required Skills or Abilities
Knowledge of the health and human services infrastructure, health insurance programs, and public coverage options
Ability to effectively develop and nurture relationships with a diverse group of stakeholders and communicate with potential enrollees
Ability to work independently and coordinate multiple tasks
Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, internet-based applications, and the Microsoft operating system
Required Knowledge, Experience, or Licensure/Registration
Bilingual Spanish/English
Bachelor's Degree in Public Health, Health Education, Social Work or related field strongly preferred
Experience working with large and/or diverse client populations and low-income families and individuals
Excellent interpersonal, verbal, and written communication skills
Excellent time management, organizational, and intermediate to advanced computer skills; fast learning ability to use new technologies and systems
Committed to achieving results under demanding time frames
Strong ability to manage and meet multiple deadlines and goals, and maintain documentation, according to required state and federal laws and regulations
May require some non-traditional hours, including limited evening and weekend hours
Benefits
27 days of PTO each year, accrued each pay period
3 personal days
1 floating holiday
8 paid holidays
Medical/Dental/Vision coverage available the 1st of the month following 30 days
Company-paid life, short-term disability, and long-term disability coverage
Discretionary 403(b) match and profit sharing after meeting service requirements
Flexible spending accounts
Accident & critical illness coverage
Pet insurance
Salary
All wages are based on relevant years of experience. The minimum rate is the wage that an individual with no patient enrollment and access experience will earn.
PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants
. T
herefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age,
religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.
Auto-ApplyPatient Access Representative I
Patient access representative job in Skokie, IL
Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Sign on bonus: N/A
Patient Access Representative I
Location: Skokie, IL
Full Time/Part Time: Full Time
Hours: Monday-Friday: 9:00 am-5:45 pm
Required Travel: No
A Brief Overview:
The Patient Access Representative I is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What you will do:
Greet and assist patients in a courteous and professional manner during the registration process.
Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system.
Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times.
Verify patient contact information and confirm appointment details.
Verify patient insurance coverage and eligibility, confirming the accuracy of policy information.
Collaborate with insurance providers and billing teams to address insurance-related issues.
Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options.
Ensure clear and effective communication with patients to address their questions and concerns.
Review and verify patient registration data and insurance information to ensure accuracy.
Address discrepancies or errors in patient access records promptly and collaborate with the team to resolve issues.
Promote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service.
Help patients feel comfortable and informed during the registration and scheduling process.
What you will need:
Associates Degree Health Administration Required
Previous experience in patient access, healthcare administration, or a related field is preferred. And
Experience using patient registration and scheduling systems.
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
Community Involvement Opportunities
Auto-ApplyAccessibility Specialist
Patient access representative job in Country Club Hills, IL
Full-time Description
The position of Technical Services Staff ,with a specific focus on Accessibility, includes responsibility to perform a variety of professional duties of a technical and often complex nature, relating to ICC's Technical Services and development and maintenance of codes and standards. The individual provides internal professional and technical support to ICC staff, both within and outside the Technical Services department, and has frequent telephonic, written, and direct personal contact with committee members, interested parties, customers, and the public.
The position is based out of ICC's Central Regional Office in Country Club Hills, Illinois and reports to the Director of Standards Development. This position can be a hybrid position depending on the selected individuals skills, experience and proximity to an established ICC office.
Essential Functions:
The key responsibility will be providing technical support services for ICC's codes and standards with an emphasis on accessibility requirements in codes and standards. This includes:
Assist members with code/standard interpretations and related questions
Staff liaison to codes and standards development committees
Representing ICC at meetings and conferences
Serving on internal and external committees
Assist in educational content development, and conducting ICC seminars as an instructor
Serving as a technical resource for other ICC departments and functions which may involve assisting with accessibility requirements for our publications[BT1]
Perform other technical and administrative duties as assigned
In addition, technical staff may be called upon to assist the ICC Codes & Standards Department with duties related to the development of codes and standards, including:
The review and development of code/standard language that is concise, accurate, and consistent with other code/standard provisions
Participation at ICC's Committee Action and Public Comment Hearings
Working with publications staff to ensure the accuracy of published code/standard documents
Assisting in, and supporting the development of Commentaries and other code/standard related publications of ICC
Responding to inquiries on code interpretation for the position's area of subject matter expertise.
Performs other related duties as assigned
Evaluate and Audit Digital Content:
Conduct thorough evaluations and audits of digital content, including websites and mobile applications.
Ensure compliance with accessibility standards such as the Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA).
Identify accessibility barriers and recommend effective solutions.
Remediation Strategies:
Collaborate with web developers, designers, and content creators to develop and implement remediation strategies for identified accessibility issues.
Ensure that websites and software are modified to be accessible to everyone.
Documentation and Training:
Create and maintain comprehensive documentation of accessibility policies, procedures, and best practices.monitor evolving accessibility legislation and standards.
Design and deliver training sessions on accessibility principles, tools, and techniques for both technical and non-technical staff.
User Testing and Feedback:
Facilitate user testing with individuals with disabilities to gather feedback on the usability of digital products and services.
Incorporate findings from user testing into improvement plans.
Procurement and Compliance:
Advise on the procurement of accessible technology and services.
Ensure that accessibility criteria are included in vendor selection and evaluation processes.
Coordinate with legal and compliance teams to monitor evolving accessibility legislation and standards.
Handling Complaints and Inquiries:
Investigate and respond to accessibility complaints or inquiries from users.
Propose appropriate resolutions to enhance user satisfaction and compliance.
Requirements
Essential Skills and Education/Experience:
Baccalaureate in architecture, engineering, or science with professional licensure/registration preferred
Minimum of 5 years of professional experience in a building jurisdiction, related professional association/company, or code enforcement, implementation, or interpretation
Ability to demonstrate sound working knowledge of code interpretation, application, and/or enforcement
Strong technical writing, communication, and customer service skills
Strong facilitation skills
Knowledge of ANSI and SCC standards development requirements a plus
Physical Requirements:
Occasional travel required when conducting ICC seminars and assisting the Codes & Standards Department, both locally and nationally
Ability to sit for extended periods while working at a computer or desk
Occasional standing, walking, and reaching to access files or office supplies
Manual dexterity for typing, filing, and handling office equipment
Ability to lift and carry up to 20 pounds occasionally (e.g., office supplies, documents)
Visual acuity to read printed and digital materials
Auditory ability to communicate effectively in person and over the phone
May need to climb stairs in multi-level office building
Environmental Conditions:
Indoor office/home environment
Must be able to work in standard office environment with artificial lighting and climate control
Disclaimer:
This description is not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to change or add duties to this position as business needs require.
International Code Council offers a competitive starting salary and comprehensive benefits package that includes paid vacation and sick time, health/dental/vision insurance, 401k with generous company match immediately vested, company paid basic life insurance, short-term and long-term disability coverage. Additional voluntary benefit offerings are available such as critical illness insurance, flexible spending accounts, and pet insurance.???
International Code Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, citizen status, religion, ancestry, national origin, age, disability, sex, marital status, military status, pregnancy, sexual orientation or any other basis prohibited by applicable federal, state or local employment laws or regulations in every location in which the company has facilities.
Salary Description up to $125000