Patient access representative jobs in Nashville, TN

Bankers Life , one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Professionals. We offer award-winning training, access to mentors, and a workday that can be built around your lifestyle and an opportunity to advance your career within a leadership role. As an Insurance Professional, you will: Build a client base by growing relationships with your network and providing guidance Gain expertise through sponsored coursework and proprietary agent development training Guide clients through important financial decisions using the latest software and our expansive product portfolio Own your career by utilizing company sponsored leadership development programs to increase your potential for advancement to our mid or upper-level management roles Build manage, and lead teams of Insurance Professionals What makes a great Insurance Professional? Strong relationship building and communication skills Self-motivation to network and prospect for new clients, while demonstrating strong time management skills A competitive and entrepreneurial spirit to achieve success both for yourself and others The ability to present complicated concepts effectively What we offer: Highly competitive commission structure designed to grow with you Passive income opportunities and bonus programs Fully paid study programs for insurance licensing, SIE, Series 6, Series 63, CFP Award-winning training - Bankers Life has been named as a Training Apex Award Winner for the twelfth consecutive year Flexible in-office schedules once you complete your agent training Progressive advancement opportunities Retirement savings program and more Bankers Life , a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission: ********************************

The Patient Billing Representative serves as a subject matter expert and lead resource for patient billing inquires, escalations and issue resolution. This role ensures a positive patient experience while maintaining compliance with billing policies. JOB RESPONSIBILITIES ESSENTIAL FUNCTIONS: Research complex or escalated patient billing inquiries and partner with internal and external resources to resolve. Monitor and research Better Business Bureau inquiries and collaborate with management on response. Audit and review patient billing process for accuracy and completeness. Communicate patient inquiry trends or issues to management and recommend process improvements. Support the department in meeting performance goals for call handling, patient satisfaction, and resolution time. Monitor and triage patient billing inquiries via email or tracking system to ensure timely and accurate resolution. Provide courteous and professional customer service to patients and all internal and external departments. Complete other related duties or special projects as assigned. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies. NON-ESSENTIAL FUNCTIONS: Work with other departments within PathGroup and subsidiaries. Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Other duties as assigned.

Full-time Description The Verification of Insurance (VOI) Specialist plays an essential role in supporting our team by verifying benefits, securing authorizations, and assisting with administrative tasks to ensure a smooth and positive patient experience. This is a full-time, non-clinical position based in Columbia, TN. Responsibilities: Verify benefits and obtain authorizations if needed. Cross-train and assist at the front desk, including: Scheduling appointments Assisting with patient check-in/out Completing reports (e.g. task preregistration completion) Collecting account payments and copays Communicate professionally with patients (in person and by phone) and team members to support excellent customer service. Demonstrate working knowledge of: Electronic documentation systems Microsoft Office Suite Place phone calls to patients, patient's family/significant other, insurance companies, and facility personnel in an attempt to acquire information necessary to verify. Responsible for resolving any issues with coverage, referrals, precertification and escalate complicated issues to the immediate manager. Also, must have a basic knowledge and understanding of what a referral and an authorization are. Enters and ensures information in the insurance fields is correct to its entirety. If incorrect, information in the system must be updated appropriately. This includes moving any VOB'S, authorizations and clinical referrals. If encounters were billed incorrectly to a now corrected insurance, you must email collections so claims can be rebilled if needed. Familiar with a variety of the facility concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Requirements High school diploma required 2-4 years of experience in insurance verification preferred Must have experience reading and understanding payer eligibility electronic returns, and the ability to differentiate between insurance plans, copay, deductible, and coinsurance Requires accuracy, attention to detail, ability to follow directions, and organization skills TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers

Job Description Apply Here: ********************************************************************************* Who We Are Tennessee Retina is the largest Ophthalmology practice in middle Tennessee, offering rewarding careers across 11 locations. We are committed to providing the highest level of care to our patients in the most convenient and caring manner. Our physicians are leaders in the research and application of new retina, macula, and vitreous treatments. We are seeking an energetic, collaborative, and experienced Patient Access Specialist to join our team! The Patient Access Specialist manages efficient patient flow from arrival to departure, performs various clerical duties, and interfaces with clinic personnel, patients, visitors, and employees to ensure positive relationships. The ideal candidate will be passionate about providing excellent patient service. This exciting opportunity will involve working closely with and being supported by a team of colleagues, strong leadership, and cutting-edge technology! Tennessee Retina offers a competitive salary based on diverse experiences and backgrounds. Benefits Offered Sign On Bonus, Certification Incentive Bonus, and Length of Service Award Bonus Programs Continuing Education Program Transportation Reimbursement Program Employer-sponsored Medical, Dental, Vision, Critical Illness Coverage, Short-term, Long-Term Disability, & Employee Assistance Program 401(k) with Generous Employer Match Health Savings Account (HSA) and Flexible Spending Benefits Paid Holidays and Paid Vacation Annual Scrub Uniform Allowance Employee Referral Award Bonus Program Growth and Mentorship Opportunities Social Gathering and Team Opportunities Full new hire training program to fully support, train, and welcome new hires to the team! Responsibilities Professionally assist with patient check-in by greeting patients with a welcoming smile, verifying insurance, collecting copays, organizing and distributing fax documents, updating appropriate paperwork, and preparing daily charts. Professionally assist with patient check-out by scheduling appointments and scanning documents into the electronic medical record. Answer incoming telephone calls; handle applicable patient concerns as appropriate, or triage to appropriate staff. Travels to Satellite locations Make mathematical decisions regarding money exchange between patients and the practice. Perform well in a fast-paced, high-volume practice, working multiple stations, including check-in, check-out, phone operator, and preparing charts and supplies for the following day. Performs clerical, administrative tasks, and clinic support functions. Maintains and keeps patients' information confidential. Maintains a clean working environment and EOC guidelines The responsibilities listed are a general overview of the position, and additional duties may be assigned. Education, Training, and Experience High School diploma or equivalent. 1-2 years of office experience working in a medical setting Effective verbal and written communication skills with patients, physicians, management, and employees Knowledge of Microsoft Office (Word, Excel, Outlook) and the ability to learn and adapt quickly to new software. Must be a self-starter, punctual, and dependable. Ability to be proactive, take initiative, and perform well in a fast-paced, high-volume practice. Excellent Organizational skills, multi-tasking, logical thinking, and prioritizing day-to-day tasks to keep work assignments current. Confidentiality Maintains strict confidentiality regarding protected health information (PHI) and understands and adheres to TNR's HIPAA privacy and security policies and procedures. Typical Physical and Working Demands Position requires prolonged walking, sitting, bending, stooping, and stretching. Good eye-hand coordination and manual dexterity are sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is required. Employees must have a standard hearing range and eyesight to record, prepare, and communicate appropriate reports. Employees must have a standard hearing range and eyesight to record and prepare paper and MDI chart notes and documents. Must be able to lift and carry up to 15 pounds.

Ascension Saint Thomas Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Bluegrass Community Hospital prides itself in the relationships we build with our patients and developing an environment committed to quality ensuring the health and safety of our employees. Licensed as a critical access hospital, we offer a broad range of inpatient, surgical, emergency and diagnostic services. Serving the Middle Tennessee community for over 125 years The deeply rooted history of Saint Thomas began with the mission of the Daughters of Charity, who were called to care for our community's sickest members. Since then, Saint Thomas has enhanced that mission with today's latest technology, nationally recognized clinical program and deep partnerships with physicians and healthcare organizations has grown to provide innovative advanced care for the most complicated conditions. Together, we create opportunities for you and your family to conveniently find care with 2,000+ physicians and providers across 18 hospitals and over 350 sites of care. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Professional development opportunities Free Parking And much more… Position Summary: Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage. Reports to: Assistant Director of Patient Registration FLSA: Non-exempt Education: High school diploma or equivalent, Required or 3 years of directly related experience may be substituted for the required education Minimum Work Experience: Billing or collection experience, Preferred Computer experience, Required Required Skills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Knowledge of medical terminology strongly preferred. Ability to operate standard office equipment, including but not limited to, computer, printer, copier, fax, calculator. Time management and organizational skills. Essential Functions: Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate. Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment. Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions. Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement. Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable. Collects co-pays and other funds from patients based upon established criteria. Non-Essential Functions: Checks supplies and stocks supplies as needed Serves as back up for other functional areas EEOC Statement: Ascension St. Thomas is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law

Job Details Nashville, TN Full Time High School Up to 5% Clinical OperationsDescription “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Patient Representative Coordinator serves patients and Medical Location staff by identifying the best method to schedule patients' flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcomes and greets patients/clients/visitors to the department in a helpful and friendly way; determines the purpose of visit and directs them to appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. When scheduling appointments, PRC screens patients for updated demographics, new patient visits or update registration and informs patients of adequate information that must be presented at time of visit. Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff. Ability to work in a fast-paced environment. Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Assist with daily patient flow in areas as needed. Verifies patients by reading patient identification. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Communicates observations of a patient's status to nurse-in-charge. Responsible for ordering medical supplies according to the department's needs. Able to rotate weekends, holidays, shifts and center location according to company needs. Participates in meetings of staff and department meetings. Shares acquired knowledge and learning. Consistently reports for duty on time. Keeps patient's information private and limits conversation of a personal nature in patient's presence. Degree of teamwork and cooperation with personnel from other departments. Check medical records and follow up obtaining missing results prior to the patient's appointment. Perform other duties as assigned by the supervisor. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Graduate or equivalent. Required Experience 1+ years of experience in the medical field. Customer Service skills and training. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Basic Computer Skills. Ability to work in a fast-paced environment. Consistently reports for duty on time. Preferred Qualifications 3+ years of experience in customer service and the medical field preferred. Relevant or any other job-related vocational coursework preferred. Financial Responsibilities This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Able to rotate weekends, holidays, shifts and center location according to company needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: CELA - Staff Job Summary: Come join our exciting team and work as a Standardized Patient, where you will be trained to portray a patient, family member, health care team member, etc. Your employment will be for the purpose of training and/or assessing health care professionals (medical students, residents, nurses) related to interviewing, physical examinations, communication, and interpersonal skills. REQUIREMENTS: - High School Diploma or GED - Experience is not required, but relevant experience in a clinical or simulation-education setting is a definite plus. This is a PRN role where you work as needed with no routine, specific schedule. Most of our projects take place Monday-Friday between the hours of 7:00 AM & 6:00 PM. On rare occasions, we may also have available work on a Saturday. . The Center for Experiential Learning & Assessment (CELA) at VUMC consists of three interrelated domains: human simulation using standardized patients, technical simulation utilizing state-of-the-art mannequins, and experiential training using human cadavers. CELA strives for growth, balance and integration into students' clinical experiences with live patients, achieving this by preserving the highest degree of realism within carefully scripted encounters, dynamic scenarios, and progressively complex anatomical lessons. For more information, please visit *********************************** KEY RESPONSIBILITIES • Supports simulation learning experiences with independence and minimal training/supervision. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: Less than 1 year Education: High School Diploma or GED Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

NOW HIRING PATIENT SERVICE COORDINATOR - PRN ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bilingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Pay Scale $19-$21/hr Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Details Smyrna, TNDescription Job description Loden Vision Centers is looking for a Patient Care Representative to join our Front Desk team and work in our Smyrna office, with occasional travel possible for training purposes. Mileage reimbursement is offered for additional travel. The Patient Care Representative must be a highly self-motivated individual that works well in a fast-paced environment. One must be extremely organized, give great attention to detail, and be able to multi-task. Loden Vision Centers prides itself on providing patients with the best quality care, while exceeding expectations with our patient service! Warm and bubbly personalities are a must! Knowledgeable and accurate information skills can improve with training, but personality cannot. We are seeking individuals that are team oriented and take initiative while being friendly and upbeat. We offer competitive benefits, salary, travel reimbursement, and days off. Front Desk Check Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, prepping charts, insurance verification, check-in/check-out patients, reviewing patient demographics, and entering new patient information into our EMR system. Occasionally, you may be asked to work overtime or some weekend hours. Work Location: In person; onsite in Smyrna, TN Job Type: Full-time Pay: From $18.00 per hour Qualifications Essential Skills and Abilities: Excellent customer service and communication skills. Empathetic personality with concern and respect for patient's needs. Strong data entry skills. Ability to multitask with accuracy and attention to detail. Ability to work as a team member. Experience (preferred): Medical office/receptionist Computer skills Loden Vision Centers requires pre-employment background check and drug screening. Schedule: 8 hour shift Day shift Monday to Friday Ability to commute/relocate: Nashville, TN 37212: Reliably commute or planning to relocate before starting work (Required) Able to travel between locations (Rivergate/Nashville, Gallatin, and Green Hills) as needed

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

PART Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Monday & Wednesday, 8a-430p and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience. What you'll do You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: Provide warm and friendly client interactions Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home Ensure paperwork, consents, and insurance information is collected and complete Managing the client schedule: You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs You anticipate schedule needs days and weeks in advance You schedule client appointments in real-time as well as those made through our online platform Insurance, payment, and billing : Perform verification of benefit checks with insurance companies Manage and collect client copays and payment balances Discuss and set up payment plans with client Front of the house management: Work with the team to ensure the office is ready, set up, and prepared for the day Collaborate on inventory, keeping the office pristine, and other tasks as they arise Manage phone triage as necessary, coordinating between team members Qualifications Customer service and hospitality experience strongly preferred and highly desirable Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field Proficiency with Google Suite or Microsoft Office Products Strong computer skills; preferred familiarity with EMRs Tendency to organize and create structure in a fast-paced, dynamic environment Attributes You love interacting with people, practicing excellent communication and interpersonal skills You enjoy being the “face” of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude You are exceptional at managing many tasks and do not feel overwhelmed by multitasking You focus on the details and are able to organize and prioritize them along the way You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement You thrive in highly collaborative, fast-paced environments Benefits Competitive compensation Diana Health Culture Having a growth mindset and striving for continuous learning and improvement Positive, can do / how can I help attitude Empathy for our team and our clients Taking ownership and driving to results Being scrappy and resourceful

Do you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people? If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle. Key responsibilities are: Quickly and accurately handles incoming calls providing patients with a exceptional patient experience Ensures seamless scheduling for patients across multiple clinics and providers within our organization Coordinates patient requests with clinical staff to ensure timely follow‑up and resolution Ability to route calls or messages to the appropriate staff/clinic Understands and complies with Provider Scheduling Templates Update patient information into EMR system Follows policies and procedures Qualifications are: Previous experience handling patient interactions or assisting in a healthcare clinic or hospital setting Experience working with medical insurance plans including Medicare, Medicaid and commercial types is highly preferred Experience working in a podiatric or orthopedic practice is a plus An exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction Tenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner Enjoys working in a team-based environment with active collaboration Must be an effective communicator with excellent grammar and interpersonal skills Strong written communication skills with success in providing notes, updates, and written communications via computer systems Experience working in an EMR is preferred, eClinical Works software is a plus Demonstrated experience as a motivated and dedicated team member with a stable work history We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about our work environment. We offer perks and benefits such as . . . 24 days of PTO! 401(k) with 3% salary contribution after the first year Medical/Dental/Vision with $2,500 Annual Health Savings Account Company-paid $50,000 life insurance The potential for growth and advancement in the company

Springfield: Registrar - Care Center - 12 shifts, alternating weekends Pleasant View: Registrar - Quick Care - 12 shifts, alternating weekends Status: FT POSITION RESPONSIBILITIES: Responsible for timely and accurate registering of patients. Interviews patient for all pertinent account information. Verifies insurance coverage Demonstrates knowledge of human growth and development and the care of patients appropriate to the ages of patients served. All other duties as assigned QUALIFICATIONS: High School Diploma/GED preferred Excellent communication skills

Job Description About Revere Medical: At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: Provides exceptionally friendly customer service to every patient. Manages the office phone system: answering calls, transferring calls, and answering patients' questions. Scheduling patient appointments Collect co-payments from patients at check-in Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment. Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients. Requirements: Strong customer service skills and communication expected. High School Diploma or equivalent required. One to three years as a medical secretary preferred. Experience with EMR strongly preferred. (Athena a plus) Unlock your Benefit Bundle! Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly. Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance. Need flexibility? Our Vacation Exchange Program has you covered. And that's just the beginning-much more awaits! Why Revere Medical: Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Job Details Nashville, TN Full Time High School Up to 5% Clinical OperationsDescription “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Patient Representative Coordinator serves patients and Medical Location staff by identifying the best method to schedule patients' flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcomes and greets patients/clients/visitors to the department in a helpful and friendly way; determines the purpose of visit and directs them to appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. When scheduling appointments, PRC screens patients for updated demographics, new patient visits or update registration and informs patients of adequate information that must be presented at time of visit. Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff. Ability to work in a fast-paced environment. Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Assist with daily patient flow in areas as needed. Verifies patients by reading patient identification. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Communicates observations of a patient's status to nurse-in-charge. Responsible for ordering medical supplies according to the department's needs. Able to rotate weekends, holidays, shifts and center location according to company needs. Participates in meetings of staff and department meetings. Shares acquired knowledge and learning. Consistently reports for duty on time. Keeps patient's information private and limits conversation of a personal nature in patient's presence. Degree of teamwork and cooperation with personnel from other departments. Check medical records and follow up obtaining missing results prior to the patient's appointment. Perform other duties as assigned by the supervisor. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Graduate or equivalent. Required Experience 1+ years of experience in the medical field. Customer Service skills and training. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Basic Computer Skills. Ability to work in a fast-paced environment. Consistently reports for duty on time. Preferred Qualifications 3+ years of experience in customer service and the medical field preferred. Relevant or any other job-related vocational coursework preferred. Financial Responsibilities This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Able to rotate weekends, holidays, shifts and center location according to company needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: GI Endoscopy Schedule/Assess Job Summary: Coordinates with patients, physicians, and operating room to schedule surgeries with minimal guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication. . Position Hours: Monday - Friday 8:00 am - 4:30 pm Holiday work rotation. KEY RESPONSIBILITIES Coordinates surgery schedule with patient, physician, and operating room in support of surgery scheduling functions. Coordinates with other services to schedule multi-panel and multi-surgeon combination cases across all locations. May assist in scheduling all appointments related to surgery. Verifies patient eligibility and coverage for procedure and discusses potential financial obligations with patient. Identifies if a patient's coverage is in-network or out-of-network and directs the patient to proper resources if needed with assistance from the Lead/Manager. Obtains precertification or proper insurance approval prior to surgical procedures. Notifies and forwards paperwork for insurance certification to billing office and obtains additional paperwork if needed, for compliance. Monitors surgery schedule and ensures optimization of resources and workflow. Maintains quality in operations impacting patients and staff. May assist in training new and current employees. The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES Patient Scheduling (Intermediate): The ability to coordinate and schedule patient appointments, surgeries, and other office visits with various computer systems in the hospital or clinic. Surgery Scheduling (Intermediate): The ability to coordinate and schedule surgeries within various computer systems in the hospital. Patient Documentation (Intermediate): The ability to receive and record patient information. Medical Terminology & Documentation (Intermediate): The ability to comprehend medical terminology and documentation in an office, or surgical setting. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 2 years Education: High School Diploma or GED Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Job Details Gallatin, TNDescription Job description Loden Vision Centers is looking for a Patient Care Representative to join our Front Desk team and work in Gallatin, TN (primarily with a possibility for coverage at Green Hills and Goodlettsville locations). The Patient Care Representative must be a highly self-motivated individual that works well in a fast-paced environment. One must be extremely organized, give great attention to detail, and be able to multi-task. Loden Vision Centers prides itself on providing patients with the best quality care, while exceeding expectations with our patient service! Warm and bubbly personalities are a must! Knowledgeable and accurate information skills can improve with training, but personality cannot. We are seeking individuals that are team oriented and take initiative while being friendly and upbeat. We offer competitive benefits, salary, travel reimbursement, and days off. Front Desk Check Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, prepping charts, insurance verification, check-in/check-out patients, reviewing patient demographics, and entering new patient information into our EMR system. Occasionally, you may be asked to work overtime or some weekend hours. Pay: Starting from $17 an hour Qualifications Essential Skills and Abilities: Excellent customer service and communication skills. Empathetic personality with concern and respect for patient's needs. Strong data entry skills. Ability to multitask with accuracy and attention to detail. Ability to work as a team member. Experience (preferred): Medical office/receptionist Computer skills Loden Vision Centers requires pre-employment background check and drug screening. Schedule: 8 hour shift Day shift Monday to Friday Ability to commute/relocate: Gallatin, TN 37066: Reliably commute or planning to relocate before starting work (Required) Able to travel between locations (Rivergate/Goodlettsville and Green Hills) as needed

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a Receptionist / Patient Representative driven to create an amazing experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are outgoing, customer service and detail-oriented, organized, and are eager to tackle challenges with empathy and creativity. What you'll do You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: Provide warm client interactions Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home Ensure paperwork, consents, and insurance information is collected and complete Managing the client schedule: You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs You anticipate schedule needs days and weeks in advance You schedule client appointments in real-time as well as those made through our online platform Insurance, payment, and billing : Perform verification of benefit checks with insurance companies Manage and collect client copays and payment balances Discuss and set up payment plans with client Front of the house management: Work with the team to ensure the office is ready, set up, and prepared for the day Collaborate on inventory, keeping the office pristine, and other tasks as they arise Manage phone triage as necessary, coordinating between team members Qualifications Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field Proficiency with Google Suite or Microsoft Office Products Strong computer skills; preferred familiarity with EMRs Tendency to organize and create structure in a fast-paced, dynamic environment Attributes You love interacting with people, practicing excellent communication and interpersonal skills You are exceptional at managing many tasks You focus on the details and are able to organize and prioritize them along the way You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement You thrive in highly collaborative, fast-paced environments Benefits Competitive compensation Health; dental & vision, with an HSA/FSA option 401(k) with employer match Paid time off Paid parental leave Diana Health Culture Having a growth mindset and striving for continuous learning and improvement Positive, can do / how can I help attitude Empathy for our team and our clients Taking ownership and driving to results Being scrappy and resourceful