Patient access representative jobs in Nebraska - 418 jobs

Schedules Available: 6p-12a every Friday, with on call from 12a-6a - 6hr 5p-10p, 2x a week, including every 3rd weekend - 10hrs 6a-6p, 2x a week, including every 3rd weekend - 24hrs 6p-6a 2x a week, including every 3rd weekend - 24hrs 7a-7:30p, 2x a week, including every 3rd weekend - 24hrs 7p-7:30a, 2x a week, including every 3rd weekend - 24hrs Hiring Bonus: 20hrs+ up to $500 At Children's Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state's only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families-from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most. A Brief Overview The Patient Access Specialist plays a vital role in managing patient flow by completing full registrations, conducting check-ins and check-outs, coordinating point-of-care scheduling, and assisting patients in enrolling in Children's Nebraska digital platforms by providing guidance and technical support as needed. This role serves multiple areas, including the Emergency Department (ED), Inpatient units, Radiology, and various other departments. The Patient Access Specialist ensures a smooth and efficient patient experience, contributing to streamlined operations and high levels of patient satisfaction. Essential Functions Patient Registration Perform full patient registrations in the hospital's electronic health record (EHR) system, including verifying and updating demographic information, determining guardianship and guarantor responsibilities, and securing all insurance information. Ensure accurate and complete registration documents are obtained, meeting hospital and regulatory standards. Collect necessary patient co-pays and other payment information as applicable. Manage additional registration tasks, such as handling In Basket messages and work queues (WQs). Check-In and Check-Out Conduct patient check-ins and check-outs, providing patients with necessary information regarding their appointments, procedures, or admissions. Confirm appointment details, direct patients to appropriate waiting areas, and provide discharge instructions upon check-out. Answer patient questions regarding hospital services, registration processes, and estimated wait times, ensuring a welcoming and informative environment. Point-of-Care Scheduling Handle point-of-care scheduling for follow-up appointments, procedures, or additional services as directed by healthcare providers. Coordinate closely with clinical teams to manage real-time scheduling needs in high-demand areas like the ED, Inpatient units, and Radiology. Provide patients with appointment details and instructions for future visits, ensuring that scheduling aligns with their treatment plans. Customer Service Adhere to Children's Nebraska customer service standards. Ensure a positive and professional demeanor during all patient interactions, resolving scheduling inquiries promptly and courteously. Respond to patient questions regarding available appointment times, provider availability, and service locations, and facilitate follow-up as needed. Departmental Collaboration Act as a liaison between clinical departments, the ED, and Radiology to support patient flow and minimize delays. Collaborate with clinical and administrative staff to optimize check-in, check-out, and scheduling processes, contributing to a seamless patient experience. Assist in managing walk-in patients, coordinating with relevant departments to accommodate immediate care needs. Compliance and Documentation Maintain confidentiality of patient information and adhere to HIPAA and hospital policies regarding data security and patient privacy. Document all registration, check-in, check-out, and scheduling information accurately in the EHR, ensuring records are current and accessible to relevant team members. Education Qualifications High School Diploma or GED equivalent Preferred Experience Qualifications Customer service experience Preferred and Experience in patient registration, healthcare administration, or a similar role within a hospital or clinical setting preferred. Preferred Skills and Abilities Strong customer service and interpersonal skills, with a focus on patient-centered care. Ability to multitask and stay organized in a fast-paced, high-pressure environment. Detail-oriented, with a commitment to accuracy in documentation and patient information. Effective communication skills for interacting with patients, families, and healthcare teams. Licenses and Certifications Primarily on-site in patient-facing areas, such as the ED, Inpatient departments, Radiology, and walk-in clinics. Variable shifts including evenings, weekends, and holidays as needed, especially for ED and Inpatient coverage. Casual positions will be required to be on call. Staff may be asked to take on call for areas that are open 24/7 Bilingual skills preferred; candidates must pass a bilingual proficiency test to qualify for bilingual pay. Preferred Children's is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.

The Patient Access Representative is the first contact with patients of Charles Drew HealthCenter and is expected to provide superior level customer services and registration and intake services to patients and staff in a positive supportive manner. The Patient Access Representative is a highly motivated professional that works cooperatively with others to achieve productivity standards and exceptional customer service. Understand and commit to quality healthcare and excellence in customer service including confidentiality. POSITION DUTIES & RESPONSIBILITIES Greet and direct patients and visitors in a prompt and courteous manner. Inform patients of financial responsibility, what to bring, and payment methods. Collects and records co-payment from patients: completes accurate documentation of transactions, reconciles daily deposits to receipts. In accordance with health center standards and guidelines, schedule medical appointments for patients using the practice management software. Maintain thorough understanding and knowledge of our healthcare services and programs in order to answer questions and direct calls appropriately. Conduct accurate fee assessment to determine payor source and eligibility for private insurance, Medicaid, Medicare, or special grants. Follow standard process and procedures for administering sliding fee scale for self-pay patients Provide convenient appointment times and locations and manage patient expectations by providing service and center-specific guidelines and instructions for health center visits. Meet and maintain daily, weekly and monthly performance goals in respect to creating appointments and rescheduling appointments Maintain confidentiality and exercise sensitivity and a nonjudgmental manner in dealing with sexuality and sensitive client issues. Educate clients about services, and fees. Utilize and master a variety of information technology systems in support of all aspects of client appointment processing, including the practice management system, NextGen. Ensure clients are advised of follow up needs per alert notes in NextGen and EMR. Refer patients to other internal providers for services (Dental, Behavior Health, Nutrition and WIC). Maintain and adhere to all Joint Commission, OSHA, HIPAA and CDHC policies and guidelines. Audit daily scheduled appointments (Sliding fees, interpreter, transportation, duplicate charts). Communicate effectively and thoughtfully to patients from diverse backgrounds Reconcile and batch out daily deposits. Qualifications POSITION REQUIREMENTS Education: High School Diploma or GED equivalent required Licensure: None Experience: 1- 3 years customer service experience required. Previous registration and intake experience in a primary health care setting strongly preferred. Expertise: Strong communication skills; strong customer service skills strong organizational skills; knowledge in NextGen; ability to handle multiple work independently; knowledge of medical terminology is preferred. Language: English Hours of Work: 40 hour work week, varies Monday-Friday, 8am-7pm; evenings and weekends, as required Travel: Local, intrastate, and interstate travel, as required Exposure: The exposure characteristics described here are representative of those an employee encounters while performing the essential functions of this position. While performing the essential functions of this job, the employee occasionally is exposed to fumes or airborne particles and toxic or caustic chemicals. Additionally, the employee may be occasionally exposed to blood borne and other hazardous chemicals. Finally, the noise level in the work environment can occasionally be quite loud. In all cases personal protective equipment will be provided to the employee in combination with adequate ventilation and other engineering controls to minimize the risk of exposure or other hazardous occurrence. Physical: Reasonable accommodation may be made to enable individuals with special challenges to perform these essential functions.

The work we do matters! Hiring Agency: Education - Agency 13 Hiring Rate: $30.597 Job Posting: JR2026-00022399 Systems Involved Youth Registrar (Program Specialist II) (Evergreen) (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 02-05-2026 Job Description: The Nebraska Department of Education is looking for a Registrar to support development and implementation of a statewide centralized education records system for K-12 students within juvenile court jurisdiction. This project has a huge impact and will minimize disruption of education services and improve education outcomes for these students! We're looking for individuals who understand K-12 credit evaluation, graduation requirements, Individualized Education Plans (IEPs), and how to identify and reconcile missing or inconsistent information within student transcripts. If you have a passion for systems-involved youth, are highly organized, and enjoy puzzles or problem solving - this could be a great fit! **The Nebraska Department of Education does not sponsor or transfer non-immigrant work visas for these positions.** This position is fixed term, with an end date of June 30, 2029. Any potential extensions are subject to the continuation and availability of funding. Office Location: This position is assigned to our office located at 84th & O St, Lincoln, NE. Pay Grade 7: $30.597/hour This rate is based upon available budget funds; any offer will be made at this rate. Teammates Enjoy In addition to being part of meaningful work and making a difference through public service, our Total Compensation package includes an approximate $27,100 in additional Benefits value! See full benefits information at ************************************************** Competitive benefits, paid time off, and retirement 79% employer-paid health insurance, dental, vision, long and short-term disability, flex spending and health savings accounts, employee discount program, and more! Generous vacation and sick leave earnings each year (starting at 12 days each!), plus a variety of other leave types 156% state-matched retirement (yes, that's $1.56 for every dollar!) with a guaranteed 5% return Thirteen paid holidays per year Essential Functions Ensures timely transfer of K-12 education records to schools, agencies, students, and families in compliance with the Family Educational Rights and Privacy Act (FERPA) and other state and federal privacy laws. Assembles, validates, and maintains complete student transcripts and records (e.g., enrolled districts, credit inventory, graduation requirements, attendance records, and any IEP or 504 plans) to ensure students receive appropriate instruction and credit recognition. Identifies gaps and inconsistencies, searches for missing data, and awards credits to complete academic records. Researches course materials to determine credit equivalency, support credit decisions, and improve student outcomes. Establishes and fosters strategic partnerships among programs, state agencies, educational institutions, and business and industry partners to facilitate the exchange of information and disseminate resources, publications, and other communications. Completes reporting requirements and program evaluations, and compiles information to increase program sustainability and promote services to benefit vulnerable youth. Maintains regular & reliable attendance, travels independently, and works in a variety of settings. Working Conditions and Travel: This position requires approximately 95% of work time spent in an office environment; the remaining 5% is spent traveling or working in alternative sites such as schools, educational service units, youth facilities, and conferences. There is also approximately one day of overnight travel per month. Requirements / Qualifications: Minimum Qualifications: Bachelor's degree in a related field and three years of experience related to the essential functions of the position. Any equivalent education and/or work experience may be substituted in order to meet the minimum qualifications of the position. Preferred Qualifications: Bachelor's degree in a related field (e.g., education, counseling, social work), current teaching certificate with counseling endorsement, and four years of experience working with K-12 special education or systems involved K-12 students (e.g., as a caseworker or in a school or residential facility). If you have any questions about this posting or working at NDE, please email us at ******************************. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: ************************** Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: ************************************************** Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Serves as a patient advocate and resource through the scheduling, pre-registration, registration, admitting/discharge and authorization process. Greets, screens and checks in patients, families vendors and visitors in a professional manner while working to exceed customer service expectations. Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay.Availabile Shifts: Medical Office Building 2- 14080 Boys Town Hospital Road: Monday-Friday 7:30a-4:30p Medical Office Building 2- 14080 Boys Town Hospital Road: Monday-Friday 7:15a-4:15p Medical Office Building 2- 14080 Boys Town Hospital Road: Monday-Friday 8:15a-5:15p Lakeside Clinic- 16929 Frances St: Monday-Friday 8:15a-5:15p MAJOR RESPONSIBILITIES & DUTIES: Provides excellent customer service to any individuals presenting for clinic care, surgery, admissions or in need of direction by being able to assist any who present to their Access location with their admitting, registration/check-in, collections or other needs as identified. Maintains excellent communication and positive rapport with all points of contact which include internal and external entities, documenting pertinent discussions and details of correspondence in all applicable systems to provide tracking and point of reference. Responsible for obtaining and communicating accurate benefit information and eligibility, pre-determination/pre-authorization as well as detailed benefit and patient liabilities per insurance company requirements and established time frames, i.e. online vs. telephone to ensure credible coverage and benefits are in place. Follows established protocols and procedures for verification and collection of pertinent demographics. Communicates with Medical Unit Manager or Director to determine bed assignment and resource availability at time of admission if not performed in advance of patient presentation. Communicates arrival of surgical patients following registration or admission providing transport assistance as needed to pertinent care unit. Monitors patient care waiting areas, being situationally aware of setting to ensure a clean, safe and comfortable environment for anyone presenting to BTNRH. Processes incoming calls both internal and externally to aid in services which may include but are not limited to: scheduling, pre-registration, processing nurse call information, pharmacy refills and referral requests, physician and/or staff paging needs, financial counseling queries, admission/discharge notifications as well as vetting special requests and questions as needed. Assists in coordinating and scheduling interpretive services as identified needed. Responsible for opening and closing of clinic/admission locations ensuring security systems are utilized as directed. Works to collect co-payment and payment on account at time of service and is responsible for preparing daily bank deposits at appropriate intervals, carefully following payment and cash controls as directed. Communicates in a positive and professional manner with the patient / guarantor on any scheduling, registration, authorization or financial issues, including assisting with Financial Assistance application or referrals, Confirms legal guardianship status when applicable, obtaining legal guardianship documentation and consents. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to apply knowledge of electronic medical records, charts and medical terminology. Knowledge of insurance terms, reimbursement procedures, rates and policies related to medical terminology. Ability to maintain petty cash funds, make change and process credit cards. Ability to give attention to detail and follow established standards and procedures. Knowledge of Explanation of Benefits (EOB), CPT, HCPC and Diagnosis Codes. Must have excellent verbal/ written communication skills to communicate effectively with physicians, clinicians, patients and families. Knowledge of telephone etiquette required. Ability to handle multiple tasks at a time. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. Basic Life Support (BLS) certification within 120 days of transfer or hire required. PREFERRED QUALIFICATIONS: Minimum of 3 years' experience working in a clinic and/or hospital setting preferred. Knowledge of Explanation of Benefits (EOB) preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.

OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work. IF this sounds like the type of team and environment you want to be a part of apply today! Position Summary: The Patient Access Representative, serves as the patient's first impression of OrthoNebraska. We are looking for an individual who can provide top-notch service, in a fast-paced environment and exceed the expectations of our patients. Some primary functions of this role include, but are not limited to, accurate entry of patient information into the chart, insurance verification, scheduling future appointments and the collection of upfront payments. Position details Status Full-Time Shift Days FTE / Hours 1.0 / 40 Schedule Mon - Fri: 8:30a - 5:00pm Position Requirements Education: High School diploma or equivalent required. Licensure: N/A Certification: N/A Experience: 2+ years of customer service-related experience, required. 2+ years prior healthcare experience, preferred. 2+ years experience working in a fast-paced environment preferred. Required Knowledge/Skills/Abilities Understanding the revenue cycle is preferred. Proficient with the use of an Electronic Medical Record and/or a background utilizing computer software programs in the workplace. Interpersonal skills required for this role include welcoming personality, customer service focus, empathetic, positive and professional image, team player, strong communication skills, critical thinking skills, adaptability, and flexibility. Essential Job Functions Always provide exceptional customer service by placing the patients' needs above all else. Utilization of multiple computer software programs, simultaneously. Preregistration of patient charts, prior to service Insurance verification for eligibility Collect copayments and patient balance payments, in a professional manner. Enter patient demographic and insurance information into the Electronical Medical Record efficiently and accurately Check in patient in an efficient, complete, and personalized manner. Schedule appointments accurately with patient convenience as a priority. Leave a lasting impression that differentiates OrthoNebraska from other organizations. Assist patients with wayfinding within our campus. Assist patients with paperwork, when necessary. Maintain confidentiality and demonstrate respect for patient rights. Regularly attend and actively participate in team meetings, which may be held outside of normal business hours. Comply with safety activities, policies and procedures and regulatory requirements such as OSHA and The Joint Commission. Team member is responsible for all other duties as assigned. Physical requirements: This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally) up to (33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Must be able to pass background check. We also conduct pre-employment physical and drug testing. Any job offer will be contingent upon successful completion of a pre-employment physical with a drug screen, background check and obtaining active licensures per job requirements.

Patient Access Representative (PAR) Thayer County Health Services, Thayer County, NE This position contributes to the fulfillment of Thayer County Health Services vision and mission by scheduling and registering patients for clinic, hospital, lab, radiology, rehab and specialty services accurately, completely, and timely by following established standards and procedures. The Patient Access Representative is responsible for maximizing hospital reimbursement by utilizing sound knowledge of insurance requirements, upholds patient confidentiality and rights, and recognizes patients' immediate needs and acts appropriately to meet their needs. In all interactions, the Patient Access Representative projects a caring and professional attitude towards patients, physicians, visitors, co-workers and all personnel. The Patient Access Representative will also play a key role by conducting the prescreening questions process according to CDC guidelines during the events or periods that require screening upon entering the facility. SHIFT: Full Time, Non-Exempt, 40 hours/week, Days SUPERVISION: Reports to the Patient Accounts & Patient Financial Services Director JOB QUALIFICATIONS: High School Diploma is required. Knowledge of medical terminology is preferred. Prior experience with registration functions for a Rural Health Clinic is preferred. Computer and keyboarding skills required. PRINCIPAL RESPONSIBILITIES: Conduct prescreening questions and duties as directed during the events or periods that require screening upon entering the facility. Maintains excellent phone skills emphasizing customer service excellence. Greets patients in prompt fashion, inquiring of their needs and assisting when needed. Directs calls to the appropriate department or staff member. Screens incoming calls to determine the urgency of the call, eliminating unnecessary interruptions of staff and providing quality care for patients. Schedules, reschedules and coordinates multiple appointments, diagnostic procedures and tests, including but not limited to: clinic, lab, radiology, rehab and specialty. Schedules appointments at appropriate locations. Gives patients appropriate instructions. Understands and uses medical terminology for completions. Communicates with other departments as needed. Schedules and registers current and future patients for clinic, hospital, lab, radiology, rehab and specialty appointments and procedures according to departmental guidelines. Obtains data required to initiate and/or complete patient records including verification of all demographic, employment, retirement, accident and insurance information to ensure accuracy. Ensures insurance precertification, referral, and authorization requirements have been met for commercial, government and worker's compensation payers. Obtains authorization signatures for consent to treatment, release of information, financial responsibility, and any other necessary forms. Scans insurance cards, referrals, consents and patient identification documents into document imaging software. Determines and collects patient co-pays, deductibles and applicable co-insurance amounts required by insurance guidelines and internal policies and procedures. Refers patients to the Financial Counselor as needed. Follows up on obtaining any required information that is unavailable at the time of registration. Counts and balances cash drawer, completes deposit and follows department process for all monies collected. General secretarial duties as needed. Works flexible work schedule hours as required. Works in software systems required for performing required job duties. Assumes responsibility for personal and professional growth through participation in department meetings, in-service programs, continuing education programs, and fulfills yearly requirements as stated by policy. Assists in orientation of new staff. Participates in achieving organizational goals. Maintains effective working relationships with patients, visitors, physicians, office staff, hospital personnel, and the public. Assures confidentiality of patient and hospital information, maintaining compliance with policies and procedures. Other duties as assigned by supervisor. PERFORMANCE STANDARDS: Maintains and promotes good health practices. Will conform to TCHS procedures and policies. Will perform all duties as described by the job description. Does not discuss patient matters such as medical treatment, diagnosis or history outside of the clinical setting in; keeping in compliance of HIPAA. Understand and comply with the requirements of Thayer County Health Services' Compliance Program, including, but not limited to, the Code of Conduct, the Compliance Manual. All supporting policies for compliance and compliance plans. Participate in all education and training programs regarding compliance as required by organizational policy and as requested by supervisor. Demonstrates formal greetings with patients, visitor and TCHS staff. Willingly accepts new responsibilities and cooperates with implementation of change. Dresses in a neat, clean uniform for patient care; maintains high personal hygiene standards. Demonstrates respect, integrity, compassion, and excellence through a “We Care” philosophy with all patients, visitors, and TCHS staff. WORKING CONDITIONS: Normal office environment. Routine periods of sitting, walking, and standing required.

The Patient Access Specialist plays a vital role in creating a positive first impression for patients. This position supports patients throughout the scheduling and pre-admission process by coordinating appointments, completing pre-registrations, and securing authorizations with accuracy and care. The Specialist confidently explains financial obligations, connects patients with appropriate resources for assistance, and ensures a smooth and supportive experience. The Patient Access Specialist coordinates and sequences exams across multiple departments using advanced scheduling systems, contributing to efficient patient flow. This position provides the essential foundation for accurate medical records, billing, and collections, directly supporting high-quality patient care and organizational success. Essential Functions Proficiency with hospital registration and ancillary computer systems. Know how to register the patient, verify their insurance, check eligibility, determine benefits, scan and retrieve documents in the imaging system. Must know how to take payments and print receipts etc. Compliance with government regulations as follows: Health Insurance Portability and Accountability Act (HIPAA). Emergency Medical Treatment and Active Labor Act (EMTALA). Consent for Treatment (General Consent). Patient Rights and Responsibilities. Medicare Important Message. Notice of Privacy Practices. Medicare Secondary Payer Questionnaire (MSPQ). Be able to give excellent customer service to both patients and fellow employees, even in adverse situations. Skills must include empathy and compassion. Receives and directs visitors. Assists patients. Works effectively and with flexibility with other employees in fast-paced environment. Start conversations regarding patient financial obligations, financial assistance and payment plans. Works closely with financial counselor and/or patient accounts staff. Basic understanding of the Revenue Cycle, including registration, scheduling, referrals, authorizations, benefits and eligibility. Answer telephone using proper phone etiquette and relay messages. Maintain thorough understanding of various types of payers, and financial class, as well as primary vs. secondary. Complete insurance eligibility and benefit verification for all available payers using electronic transactions when available and telephone contacts when required. Understand all expected job outcomes and display personal accountability at all times in order to meet all commitments. Attention to detail and accuracy and achieve outcomes consistent with the specific job requirements. Attends and participates in departmental meetings, in-services, and/or seminars. Attends and participates in 100% mandatory meetings. Completion of Care Learning on yearly basis. Performs other related duties as assigned. Competencies Knowledge in Microsoft Excel, Word and internet. Knowledge in general office procedures. Qualifications Education: High school diploma or equivalent required. One year certificate from college or technical school preferred. Experience: Prior experience in a business office or customer service setting required. Knowledge of medical terminology preferred. Must be willing to participate in a Certified Healthcare Access Associate (CHAA) certification within a year from date of hire.

Emergency Admission Registrar - As Needed (PRN) Department: Emergency Reports to: Director, Emergency Join Our Award-Winning Team! York General is seeking a PRN Emergency Admission Registrar to support our Emergency Department. If you have a passion for customer service and thrive in fast-paced environments, this is the perfect opportunity to make a meaningful impact. Why Join York General? Service-Oriented - Be the first point of contact, offering comfort and support to patients in critical moments. Best Place to Work - Recognized by Modern Healthcare for 11 consecutive years! Growth & Support - Work in a collaborative setting where your contributions truly matter. What You'll Do: Process emergency admissions with accuracy and efficiency. Obtain medical records and assist with documentation as needed. Work alongside RNs and paramedics to support patient care under RN supervision. What You Bring: High school diploma or equivalent. Strong computer, written, and verbal communication skills. Attention to detail and ability to multitask in a high-energy environment. A commitment to delivering outstanding customer service. Perks & Benefits: Competitive pay with shift differentials. Supportive and team-oriented workplace culture. Opportunity to gain hands-on experience in a dynamic healthcare setting. If you're ready to make a difference in emergency care, apply today!

We are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill. WHO WE ARE: Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other. Visit our Website: ************************************** WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. Lincoln Pediatric Dentistry participates in E-Verify.

Job DescriptionWe are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill. WHO WE ARE: Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other. Visit our Website: ************************************** WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. Lincoln Pediatric Dentistry participates in E-Verify.

Job DescriptionDescription: Job title: Registration Clerk Position: Full-Time Compensation: Starting at $17.77, depending on experience. Benefit Eligible: Yes Reports to: Lead Registration Position Summary The Registration Representative is responsible for performing the full range of registration and administrative support duties associated with patient registration activities in accordance with internal standards and guidelines and regulatory requirements. Duties and Responsibilities Regular responsibilities include but are not limited to the following: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment and coverage information. Verification from patients or informants including obtaining necessary documents for check-in among various patient settings, utilizing various communication methods. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements and other regulatory forms. Performs business office duties including incoming phone calls and messages, patient communications, and intra-departmental communications. Responsible for attending all mandatory education, compliance and safety program sessions. Ensures the confidentiality of patients' medical, personal, and financial records is maintained. Knowledgeable of and committed to practicing Corporate Compliance policies and procedures. Complies with Cherry County Hospital personnel policies Performs other duties as assigned by the supervisor Skills and Abilities Required Ability to type, operate business machines including computers and complex telephone systems Verbally interact with a variety of individuals Read fine print on documents Ability to interact with utmost courtesy and tact Supremely capable of projecting a demeanor of warmth and welcome to any and all individuals Ability to maintain confidentiality of any and all hospital and patient affairs Must be knowledgeable of state and federal confidentiality laws, including but not limited to HIPAA, and be familiar with and follow all policies, procedures and instructions regarding the privacy and security of protected health information applicable to the position Physical Demands and Working Conditions Subject to frequent interruptions Requires sitting, talking, repetitive motion, and listening to a significant degree Requires significant manual dexterity to operate business office machines and equip and to meet job performance standards and criteria Requires verbal ability to communicate via telephone and typical voice interaction Requires auditory ability sufficient to hear telephone with typical hearing impaired enhancements and to hear normal conversation typical or an office setting Requirements: Minimum Job Requirements High School diploma or equivalent required. 1 to 3 years of customer service and/or business office experience, ideally in a medical setting preferred Prior experience and knowledge in the use of software packages such as Microsoft Excel, Word, and Windows

Seeking a full time Patient Rep/Scheduling Specialist who is committed to world-class customer service, in a Medical Clinic setting. Timely, courteous, and accurate collection of patient information and all related documentation to complete registration, insurance verification and authorization, and medical scheduling procedures. Has proficient knowledge and understanding of patient registration and scheduling processes using the current electronic medical record. Schedules patient appointments, coordinating appointments with diagnostic tests, ancillary services, or other departments. Completes registration and check-in/out processes in a clinical setting. Performing other duties as assigned. This position is a great opportunity for an individual who is organized, attentive, and skilled at clear communication. Position Requirements: EDUCATION: GED or High School Diploma required EXPERIENCE: 1 year related experience preferred We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Work Status Details: Full Time | 72.00 Hours Every Two Weeks Exempt from Overtime: Non-Exempt Shift Details: 6:30pm to 7am Mon, Tues, Fri. Department: Registration | Reports To: Manager-Registration The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care. Summary: Registration Specialists provide superb customer service to patients by managing the patient flow, providing information to family members and visitors, and ensuring accurate collection of patient demographic and insurance information. This position will provide educational literature to patients, obtain required signatures, and request upfront payment for services based on estimated patient responsibility. Ensure patients are directed to the appropriate departments. The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization. Responsibilities: Essential Job Duties and Responsibilities: 1. Gathers and accurately enters patient demographic and insurance information into the hospital's Electronic Health Record (EHR), obtain signatures on required documentation such as treatment consent forms, ABN's, financial responsibility letters, etc. 2. Thorough understanding of health insurance coordination of benefits and the importance of prior authorizations. Completes follow-up calls with insurance companies, doctors, and other departments as needed to ensure accurate patient registration. Contact patients after services are rendered to obtain any missing information. 3. Ensure patient identification, insurance cards, forms, and other critical documents are scanned and accurately indexed into the EHR. Ensure the correct data is entered into the EHR by verifying from the patient documentation. Place detailed notes on patient accounts for all activities. 4. Maintain current knowledge of the EHR by attending regular training classes, reading training documentation in a timely manner, and attending monthly team meetings. 5. Understand patient status in order to accurately assign a patient to inpatient, observation, ambulatory, or CDU rooms, coordinating this directly with the nursing supervisor or other nursing staff. 6. Use clear language to education patients and families about Conditions of Admissions, Patient Rights and Responsibilities, Notice of Privacy, Important Message from Medicare/Tricare, Notice of Admission Status, Patient Inquiry Release form, and all other applicable forms. Offers patient/family hospital literature explaining these forms. Maintains a high level of patient confidentiality at all times. Both within the facility as well as outside the facility. 7. Utilizes appropriate protective apparel and devices when performing admitting duties in the patient's room or the Emergency Department. Knows the protocol following a blood/body fluid exposure incident. 8. Create estimates for services to patients and prospective patients. Discuss payment options with patients and request the estimate patient out-of-pocket cost prior to the service. Ensure accurate cash handling and balance a cash drawer on a daily basis. 9. Provide excellent customer services including answering phones, directing patients to their destination, answering basic account questions, and maintaining a clean and inviting environment. Be professional and courteous. Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other information: Job Requirements: The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. EDUCATION: GED or High School Diploma preferred. Previous Experience Requirements: EXPERIENCE: One year of customer service experience preferred. Skills/Knowledge Requirements: SKILLS: Language Skills - Ability to read, write, speak, and understand the English language required. Language Skills - Ability to read, write, speak, and understand the Spanish language preferred. Microsoft Word, Excel, and Outlook skills and knowledge preferred. Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

New increased wage!! Seeking a full time Patient Representative who is committed to world-class customer service, in a Medical Clinic setting. Timely, courteous, and accurate collection of patient information to check in patients and related documentation to complete a patient registration. Answers phones, schedules appointments, check-in & check out patients. Initiating pre-registration/demographic calls to patients prior to scheduled appointment. Completing the necessary forms and treatment consents at the time of registration. Assisting with transfer of patients to area of service, as needed. Performing other duties as assigned. This position is a great opportunity for an individual who is organized, attentive, and skilled at clear communication. Position Requirements: EDUCATION: GED or High School Diploma required EXPERIENCE: 1 year of customer service experience preferred We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Reviews all procedures,referrals and prescription medications with the applicable insurance policies to ensure all the payer required guidelines are met prior to the service being rendered to ensure maximum reimbursment. Responsible for communication with all offices and appropriate personnel regarding the authorizaiton of services. Responsible for any required retro-authorizations as well as communicating any peer-to-peer review requirements between the payer and the ordering provider or assigned advanced physician provider. PRINCIPAL JOB FUNCTIONS: 1. *Commits to the mission, vision, beliefs of Bryan Health and consistently demonstrates our core values. 2. *Serves as work resource and liaison to hospital departments, physician offices and patients for pre-service authorization. 3. *Adheres to federal regulations regarding Advance Directives, COBRA, Medicare, Corporate Compliance, Joint Commission, OSHA and HIPAA; reports safety and customer concerns. 4. Maintains productivity and quality standards as defined through the organizational and departmental goals and objectives. 5. Serves as work resource and liaison to internal and external hospital departments, physicians' offices and patients for pre-service authorizations. 6. Submits patients supporting medical records and necessary information to payer authorization representatives for prior authorizations via fax, phone or online portals. 7. Submits prior-authorization request for prescription medications using online portals, fax or phone along with supporting medical records. 8. *Accurately and completely documents all actions taken regarding the prior authorization process including the authorization numbers, authorized dates and all other applicable information in the applicable computer systems 9. *Ensures that pre-certification and/or authorization and referral requirements have been completed by placing phone calls to insurance companies, physician offices, patients, and utilizing web based applications and/or internet resources; obtains clinical information from physician offices and/or Bryan system; contacts BPN coding staff to obtain CPT and/or ICD-9 codes. 10. *Explains notice of non-coverage or offers to re-schedule elective tests and procedures when patient's pre-authorization is not obtained; notifies patient and physician of outcome; Provides effective communication, proactively and in response, to patients/family members, team members, physicians and other healthcare providers while maintaining confidentiality. 11. *Coordinates obtaining waiver of liability when third party payers deny coverage or services that are non-covered. 12. *Prepares and provides patients with an estimate, if one is warranted, for their expected services and/or connect the patient/guarantor to the estimates team. 13. Maintains accurate payer website information and logins to ensure most current information is obtained for the necessary authorization requirements. 14. Communicates with Patient Financial Services regarding denials and appeals/reconsideration letters received from payers. 15. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. 16. Participates in meetings, committees and department projects as assigned. 17. Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed. EDUCATION AND EXPERIENCE: High School diploma and one (1) year relevant work experience in a medical clinic, health care, insurance industry, pharmacy or medical billing office required. Certified Medical Assistant or Medication Aide, coding certificate or other clinical background preferred. Must be 19 years of age to witness legal consents.

At Children's Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state's only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families-from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most. A Brief Overview The Welcome Specialist is an ambassador for patients and visitors, proactively creating personalized experiences at the beginning of their visit to our clinic. The Welcome Specialist will facilitate patient arrival through check-in/check-out, support a play-oriented waiting space with coloring books, and other age-appropriate entertainment options are available and safe, and culminating in exceptionally memorable experience to our patients and families. This role circulates in the waiting space, physically interacting with patients and families through empathetic engagement. Also, ensures the usage of digital arrival tools and facilitate families' activation of Children's Connect as needed. Follow up care scheduling is another task to ensure patients and families experience Children's Nebraska as a seamless partner in their healthcare journey. The Welcome Specialist is fully empowered to make the patient and family's experience extraordinary. Essential Functions Patient Check-In • Greet and assist patients upon arrival, ensuring a welcoming and efficient check-in experience using provided hardware. • Guide patients on using self-registration kiosks, aiding those who need help navigating the registration process. • If unable to utilize Kiosk, complete the expedited registration process and connect to the registration team as needed. • Collect co-pays and needed documents such as consents or clinical questionnaires • Coordinate and assist families completing patient questionnaires to the degree the patient/family requires problem solving and report kiosk-related issues to Leadership and the technical support team for timely resolution. • Escort and support wayfinding for patients/families to the next location of care. Customer Service • Serve as a primary point of contact in the waiting space, addressing patient inquiries and providing directions or information as needed. • Supporting the play environment within the waiting space, including disinfecting shared devices/toys. • Resolve patient concerns and issues in a prompt and courteous manner or escalate to the appropriate team member as needed. • Support a positive patient experience by maintaining a clean, organized, and welcoming front desk area. • Activate Children's Connect for any patients/families without an account. Point-of-Care Scheduling • Manage point-of-care scheduling by coordinating follow-up appointments as directed by healthcare providers. • Ensure accurate appointment scheduling and work closely with clinical staff to meet patients' scheduling needs. • Provide patients with information on upcoming appointments, procedures, and any preparation requirements. Administrative Support • Maintain confidentiality of patient information and adhere to HIPAA regulations and hospital policies. • Perform general administrative tasks, such as answering phones when at the desk, handling mail, and supporting department initiatives. • Actively participate in team meetings and contribute to process improvement initiatives to enhance service quality. Education Qualifications High School Diploma High school diploma or equivalent Preferred Experience Qualifications Customer service or reception experience Preferred Skills and Abilities Strong communication, organizational, and problem-solving skills, with attention to detail. Basic technical skills to assist with various patient needs. Pursues making great experiences extraordinary. Be proactive and creative in creating personalized connections to patients and their families. Strong interpersonal and customer service skills, with a patient-centered approach. A desire to care greatly for children, Ability to handle sensitive patient information and maintain confidentiality. Excellent organizational skills and attention to detail. Ability to manage multiple tasks efficiently in a fast-paced environment. Licenses and Certifications Bilingual skills preferred; candidates must pass a bilingual proficiency test to qualify for bilingual pay. Preferred Children's is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.

Acts as the initial contact person fielding incoming calls to BTNRH, focusing on customer service and the patient experience. Offers timely, courteous and confidential assistance to every caller ensuring first call resolution whenever possible. Collects and maintains accurate information on each patient to facilitate the patient encounter. Duties include the use of automated systems to expedite patient scheduling, insurance verification, call message routing, granting portal access and performing preregistration and other scheduling workflows or duties as assigned.SCHEDULE: Monday-Friday 8a-5pMAJOR RESPONSIBILITIES & DUTIES: Answers incoming calls and respond to patient inquiries in a courteous and professional manner. Determines appropriate actions to be taken which may include: Scheduling of appointment(s), Insurance inquiries, Service Estimates, InBasket messaging to clinical care team as well as call escalation with warm transfer when emergent needs are identified. Schedules appointments for patients and follow up on requested documentation which may include obtaining legal guardian consent, pre-visit paperwork, requesting external medical records, etc. Schedules, reschedules and cancels appointments as requested, communicating with patients, guardians and departments as necessary. Verifies patient insurance information and assist with billing inquiries such as estimated out of pocket liabilities. Coordinates interpretation services as needed for appointments. Provides instruction, driving/parking directions prior to appointment based on service location. Secures and maintains accurate and detailed patient records updating pertinent demographic, guardianship, insurance and emergency contact information at time of scheduling and patient assistance. Addresses patient complaints and escalate issues as needed. Remains current with provider and specialty specific scheduling preferences. Recognizes and responds appropriately to urgent/emergent situations per protocols. Stays up to date on hospital policies and procedures. Reviews daily work queues (WQ's) to assure accuracy of appointment information and completion of needed appointments. Meets quality and productivity standards for scheduling, registration, and phone management events, as defined by department leadership. Notifies appropriate leader, clinic or provider and utilizes incident reporting system if/as service recovery is needed to resolve a customer complaint/concern. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to safeguard the privacy of the medical information in the patient record, maintaining strict confidentiality of the patient's medical and financial records. Ability to communicate clearly and concisely both orally and in writing with all staff, physicians, and patients in all aspects of the job to allow efficiency and promptness for patient care. Demonstrates good judgment and reasoning skills along with high attention to detail. Ability to multitask efficiently and effectively working in a very busy work environment with a high volume of incoming/outgoing calls. Ability to serve as a positive role model, supporting the mission of the organization. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. One year of experience in a Healthcare industry call center, medical office or customer service-related field required. Basic computer skills and experience with electronic medical record software required. PREFERRED QUALIFICATIONS: Associate degree or higher preferred. Previous work with EPIC preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.

Work Status Details: Part Time No Benefits | 24.00 Hours Every Two Weeks Exempt from Overtime: Non-Exempt Shift Details: 6:30pm to 7am Department: Registration | Reports To: Manager-Registration The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care. Summary: Registration Specialists provide superb customer service to patients by managing the patient flow, providing information to family members and visitors, and ensuring accurate collection of patient demographic and insurance information. This position will provide educational literature to patients, obtain required signatures, and request upfront payment for services based on estimated patient responsibility. Ensure patients are directed to the appropriate departments. The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization. Responsibilities: Essential Job Duties and Responsibilities: 1. Gathers and accurately enters patient demographic and insurance information into the hospital's Electronic Health Record (EHR), obtain signatures on required documentation such as treatment consent forms, ABN's, financial responsibility letters, etc. 2. Thorough understanding of health insurance coordination of benefits and the importance of prior authorizations. Completes follow-up calls with insurance companies, doctors, and other departments as needed to ensure accurate patient registration. Contact patients after services are rendered to obtain any missing information. 3. Ensure patient identification, insurance cards, forms, and other critical documents are scanned and accurately indexed into the EHR. Ensure the correct data is entered into the EHR by verifying from the patient documentation. Place detailed notes on patient accounts for all activities. 4. Maintain current knowledge of the EHR by attending regular training classes, reading training documentation in a timely manner, and attending monthly team meetings. 5. Understand patient status in order to accurately assign a patient to inpatient, observation, ambulatory, or CDU rooms, coordinating this directly with the nursing supervisor or other nursing staff. 6. Use clear language to education patients and families about Conditions of Admissions, Patient Rights and Responsibilities, Notice of Privacy, Important Message from Medicare/Tricare, Notice of Admission Status, Patient Inquiry Release form, and all other applicable forms. Offers patient/family hospital literature explaining these forms. Maintains a high level of patient confidentiality at all times. Both within the facility as well as outside the facility. 7. Utilizes appropriate protective apparel and devices when performing admitting duties in the patient's room or the Emergency Department. Knows the protocol following a blood/body fluid exposure incident. 8. Create estimates for services to patients and prospective patients. Discuss payment options with patients and request the estimate patient out-of-pocket cost prior to the service. Ensure accurate cash handling and balance a cash drawer on a daily basis. 9. Provide excellent customer services including answering phones, directing patients to their destination, answering basic account questions, and maintaining a clean and inviting environment. Be professional and courteous. Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other information: Job Requirements: The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. EDUCATION: GED or High School Diploma preferred. Previous Experience Requirements: EXPERIENCE: One year of customer service experience preferred. Skills/Knowledge Requirements: SKILLS: Language Skills - Ability to read, write, speak, and understand the English language required. Language Skills - Ability to read, write, speak, and understand the Spanish language preferred. Microsoft Word, Excel, and Outlook skills and knowledge preferred. Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.