Patient access representative jobs in Nevada - 464 jobs
Customer Service Representative
Ashley Furniture 4.1
Patient access representative job in Las Vegas, NV
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction. Duties include processing sales orders, handling payments, managing store administration tasks, and offering clerical support for accounting functions. By delivering an effortless and enjoyable shopping experience, this position contributes to building strong customer relationships and driving business growth.
What You'll Do
Provide exceptional service to all Ashley guests, ensuring a professional and welcoming presence.
Address customer issues in person, over the phone, and via email, taking detailed notes and resolving problems positively and helpfully.
Respond to customer inquiries about sales, billing, and delivery, scheduling deliveries, and coordinating with the sales team as needed.
Process sales orders accurately and efficiently, following cash handling procedures and assisting with credit applications and financing arrangements.
Assist with store opening and closing procedures, including cash balancing and daily checklists.
Provide clerical support for store administration and accounting tasks, managing telephone traffic and completing daily sales reports.
Aid in inventory and loss prevention processes, participating in bi-annual inventory counts and assisting with inventory management efforts.
Complete any additional tasks as assigned by management
What You Bring
Legally authorized to work in the US.
At least 18 years old
High school diploma or equivalent
Knowledgeable Microsoft Office Suite and system transactions
1 year of customer service, office, and/or administrative experience, preferred
Ability to work flexible hours, including weekends and holidays
Maintain reliable attendance
Thrive in a team environment
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Weekly Pay
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
$33k-39k yearly est. 2d ago
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CENTRAL SCHEDULER
The Valley Health System 4.2
Patient access representative job in Las Vegas, NV
Responsibilities
ABOUT VALLEY HEALTH PHYSICIAN ALLIANCE
Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as "The Entertainment Capital of the World" and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system.
Position Summary:
The Central Scheduler performs the duties required to schedule patients for surgery and other procedures. The scheduler communicates any preparations needed to the patient and communicates the information to all areas within Scheduling Department. Schedulers are required to gather information from physicians and their offices regarding specials supply requests and also gather and report statistical data as requested. Demonstrates Service Excellence at all times. Other duties as assigned.
Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.
Benefit Highlights
A Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match
Career development opportunities within UHS and its 300+ Subsidiaries!
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. ***********
Qualifications
Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):
Education:
Knowledge:
Minimum of one year of medical experience preferred
Job requires being reliable, responsible, dependable, and fulfilling obligations
Job requires being careful about detail and thorough in completing work tasks
Knowledge of administrative and clerical procedures and systems, and other office procedures and terminology
Knowledge of electronic equipment, computer hardware and software, including applications and programming
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Education
$30k-34k yearly est. 2d ago
Customer Service Rep Bilingual/Spanish PLUS
ARS Rescue Rooter
Patient access representative job in Las Vegas, NV
Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office - not remote. Customer Service, Spanish, Bilingual, Service, Retail
$27k-35k yearly est. 2d ago
Customer Service Representative
Alphabe Insight Inc.
Patient access representative job in Las Vegas, NV
About Us At StyleSignPlan, we believe that every environment has a story to tell. Our journey began with a simple yet profound idea: to merge form and function in a way that leaves a lasting impression. Since then, we've embarked on a creative expedition, partnering with businesses, organizations, and individuals to craft custom signage solutions that bridge aesthetics and purpose seamlessly.
Job Description
Job Title: Customer Service Representative
Job Summary:
We are seeking a motivated and personable Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering excellence.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, live chat, or in person.
Provide accurate information about products, services, and company policies.
Resolve customer complaints and issues efficiently, escalating to the appropriate department when necessary.
Process orders, returns, and exchanges according to company procedures.
Identify customer needs and provide tailored recommendations or solutions.
Collaborate with other departments to resolve customer issues and improve overall service.
Follow up with customers to ensure satisfaction and address any outstanding concerns.
Stay updated on company products, promotions, and policies to provide accurate information.
Maintain a professional and positive demeanor in all customer interactions.
Qualifications
Additional Information
Benefits
Opportunities for career growth and professional development.
Health, dental, and vision insurance.
Paid time off and holidays.
Collaborative and inclusive company culture.
$27k-35k yearly est. 2d ago
Insurance Authorization & Advocacy Specialist
M&D Capital Premier Billing, LLC
Patient access representative job in Las Vegas, NV
Job Title: Insurance Authorization & Advocacy Specialist
Department: GAP Advocacy
The GAP Advocate is responsible for managing Out of Network authorizations for clients. This role manages authorizations from initiation through final determination, ensuring timely submission, strategic planning, accurate documentation, and proactive communication with providers, patients, and insurance companies.
Key Responsibilities
Monitor new cases and assess GAP eligibility based on insurance coverage.
Manage GAP cases through all processing stages until final determination.
Review insurance policies to identify coverage gaps and strategize for approvals and overturning denials.
Prepare and finalize GAP letters with accurate coding, complete documentation, and strong justification.
Communicate with patients, providers, and insurers to gather information and secure GAP authorization.
Maintain workflow efficiency and delegate tasks to remote team members as needed.
Provide timely updates and weekly case status reports to supervisors and practices.
Required Skills & Competencies
Problem Solving: Resourceful, able to identify issues and troubleshoot effectively.
Management & Organization: Strong organizational skills; able to prioritize, handle multiple tasks and maintain smooth workflows.
Communication: Professional and respectful communication with internal teams and external contacts.
Critical Thinking: Quick thinker with sound judgment and common sense.
Self-Motivated & Driven: Works independently, takes initiative, and demonstrates a desire to learn.
Tools & Systems
Portals: Salesforce, Quickbase Reports, Power BI
Communication: Microsoft Teams, Email, Phone
Collaboration: Remote team members, Supervisors, Upper Management, Coders, IT, Clients, Insurance, INN doctors, Patients
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $45,000 to $65,000 annually, commensurate with experience.
$45k-65k yearly 4d ago
Bilingual Patient Care Coordinator (Call Center)
Steinberg Diagnostic Medical Imaging 3.7
Patient access representative job in Las Vegas, NV
Job Description
Bilingual Patient Care Coordinator
is on site (7301 Peak Dr. Las Vegas, NV 89128)
Pay: $17.00-$18.00/hour based on experience
Shift: Monday-Friday, 9:15AM-5:45 PM
Steinberg Diagnostic Medical Imaging (SDMI) stands at the forefront in the radiology industry, providing exceptional imaging services at 12 state-of-the-art facilities throughout the Las Vegas valley.
We are committed to exceptional patient care and creating a positive, inclusive workplace culture. Our team members enjoy competitive compensation, comprehensive medical and dental coverage, retirement benefits, and ongoing training with opportunities for continued professional growth.
Job Overview:
The Bilingual Patient Care Coordinator provides customer support by handling high volumes of incoming and outgoing calls, offering assistance, information, and solutions in a fast-paced, service-focused call center environment. Spanish/English proficiency required.
Responsibilities:
Answer a minimum of 60 calls per day.
Handle all calls and referrals in accordance with organization-identified metrics for productivity and desired service levels, following scripts, and policies/procedures.
Ability to triage patient, accurately schedule them based on defined appointment booking protocols, and navigate patient to the correct area of care.
Attention to detail and sense of urgency to resolve complaints.
Ability to work different shifts and Saturdays as necessary to support the operations of the Call Center.
Other duties as assigned.
Minimum Skills/Requirements
High School graduate or equivalent with 6-month experience as a medical receptionist or related experience, preferred.
One (1) or more years' experience working in a call center. Healthcare preferred.
Knowledge of medical terminology, ICD10, CPT coding and procedures preferred.
Knowledge of basic insurance guidelines within the last two years preferred.
Working knowledge of computers, the ability to navigate within automated systems, software packages, and can type 45 words per minute (preferred).
What We Offer:
As a full time (exempt/nonexempt) employee, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, 401K, PTO, paid holidays and more.
Experience exceptional service with a fulfilling career in medical imaging with Steinberg Diagnostic Medical Imaging.
$17-18 hourly 28d ago
PATIENT ACCESS REP I
Carson-Tahoe Regional Health Care 4.6
Patient access representative job in Carson City, NV
US:NV:Carson City Patient Registration Part Time Variable Shift About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations.
Summary
Responsible for the accuracy and integrity of the patient registration/demographic information obtained during each patient encounter. Responsible for collection of copays/deductibles as identified. Ensures the completion of all documents required at point of patientaccess. The population served by this position consists of all age groups.
Qualifications
Required:
* Minimum of one (1) year of direct customer service experience
* Strong verbal and written communication and interpersonal skills.
Preferred:
* High school diploma or equivalent.
* Working knowledge of medical terminology and formal training in related areas
Top 5 Reasons to Live in Carson City, Nevada
* Live, work and play in one of the most beautiful regions in the world
* Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing
* Just next door is Beautiful Lake Tahoe
* We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno.
* Family friendly atmosphere with affordable housing & excellent school system
Our Benefits
* No State Income Tax
* Medical, Dental, Vision, FSA, Telehealth
* Paid Time Off, Mental Health, and Volunteer Days
* 100% Vested 401K & Roth with Company Contribution
* Tuition Reimbursement
* Referral Bonuses
* On Site Education & Certification Programs
* Base Wage Increases for Relevant Advanced Degrees
* Free Calm App Subscription
$31k-36k yearly est. 16d ago
Patient Access Representative
Northern Nevada Hopes 4.6
Patient access representative job in Reno, NV
The PatientAccessRepresentative is the first face and voice for Northern Nevada HOPES. PatientAccessRepresentatives are important members of the Integrated Healthcare Model at Northern Nevada HOPES and provides excellent communication about patient needs and services to medical and supportive services team members; providing excellent communication and attention to detail. The PatientAccessRepresentative works in partnership with patients to schedule appointments, provide reminders, identify and ensure eligibility for services, and displays a desire and passion for changing the lives of vulnerable patients. The PatientAccessRepresentative serves on a fluid team that provides direct patients services and is assigned to tasks as needed to ensure an outstanding patient experience.
Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work - Northern Nevada HOPES!
At HOPES, we're more than just a healthcare provider - we're a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community.
Purpose-Driven Work
Be part of a team that's transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada.
People-First Culture
At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do.
Career Growth & Development
We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education.
Exceptional Benefits
100% employer-paid health insurance
Life insurance options
3 weeks of PTO in your first year
12 paid holidays annually
Paid Parental Leave (after 12 months)
24/7 Employee Assistance Program
Click HERE to view a full list of benefits
$30k-34k yearly est. 9d ago
Patient Access Rep-Cosmetic Med Svcs
Renown Health
Patient access representative job in Reno, NV
Under the direction of the Clinic Manager this position is responsible for performing all registration, scheduling, order entry and reception functions as well as ensuring that the facility is operating efficiently and at highest volume. This position requires being knowledgeable about all treatments and services including but not limited to cosmetic medical services, medical acupuncture, BHRT, executive physicals while also maintaining efficiency and volume for the Medical Group.
This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial and statistical information from a variety of sources ie patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.
This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry as well as maintaining appropriate referral information for acupuncture, plastic surgery and dermatology patients, collecting all monies due on procedures performed in office at time of service while informing patient of payment expectation and any pre-procedure protocol prior to appointment.
This position coordinates appointments and provides support services for medical staff and health professionals and is actively involved in orientation of new team and/or medical staff members.
This position completes the appropriate admissions forms and obtains consents for treatments and procedures being rendered. This position adheres to regulatory, third party and facility policies while making the admission process expeditious and non-imposing.
Nature and Scope
The incumbent uses professionalism and diplomacy when interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.
The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks. The incumbent is responsible to assist the manager in daily duties which include but are not limited to coordinating PAR work schedules, maximizing provider productivity, tracking daily revenue, processing daily batch/deposits, resolving billing inquiries, ordering supplies, performing inventory audits, facilitating direct mail projects, coordinating weekly events and participating in external marketing events (health fairs, expos, medical groups, etc) when needed.
The incumbent is familiar with medical concepts, practices and procedures as well as aesthetic concepts, practices, services, treatments and procedures. Using this knowledge, the incumbent facilitates business development and marketing as directed by supervisor or manager and performs retail sales in a consultative environment.
Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately:
* Obtaining and accurately entering demographic, clinical, financial information into the computer system.
* Explaining and obtaining signatures on admission, clinical and financial forms
* Collecting accident information
* Identifying all insurance payer sources
* Identifying payer order sequences
* Verifying insurance eligibility
* Obtaining insurance notification
* Charge order entry processing
* Determining estimated cost for services being rendered
* Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc.
* Documenting all information collected timely and in accordance with department requirements.
Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state or county assistance agencies.
This position has the authority to solve problems following established company guidelines. Decisions that must be referred to a manager are matters involving non-routine problems that may develop negatively towards Renown Health. This position has the authority to deal with immediate client/patient issues when appropriate. All incidents must be reported to the manager for final resolution.
Other Skills and Responsibilities Include:
1. Adopts a philosophy consistent with the Renown Health Standard of Conducts and models these standards.
2. Ability to be diplomatic and effectively communicate during stressful situations.
3. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary. This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment.
4. Working knowledge of health care insurance. The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered.
5. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by JCAHO and HIPPAA.
6. Knowledge of governmental programs billing requirements.
7. Ability to identify the patient's financial obligation i.e. deductible, co-payment, co-insurance, etc and follow standard operating procedures regarding point of service collections.
8. Skills to perform order entry.
9. Above average computer application skills.
10. Ability to follow verbal and written instructions.
11. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction.
12. Ability to be flexible, adapt and respond positively to changing circumstances.
13. Promote positive environment for all clients, patients and staff members.
14. Ability to multi task with constant interruption.
15. Strong telephone skills displaying the ability to listen, respond, and facilitate.
This position may qualify for additional compensation package.
This position does not provide patient care.
Disclaimer
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications
Requirements - Required and/or Preferred
Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English.
Experience:
Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction. Experience in retail sales preferred. Cosmetology certification or two (2) years equivalent experience in the aesthetics field or related area preferred.
License(s):
None.
Certification(s):
Cosmetology certification preferred.
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc
$30k-38k yearly est. 35d ago
Patient Representative, Front Desk
General Accounts
Patient access representative job in Las Vegas, NV
Benefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
About the Role:Join the Velazquez Pain Relief Center team as a PatientRepresentative! In this dynamic front desk role, you will be the first point of contact for our patients, providing exceptional service and support in a welcoming environment.
Clinic Address: We have multiple locations in the Las Vegas and Reno market!
Responsibilities:
Greet and assist patients upon arrival, ensuring a friendly and professional atmosphere.
Manage appointment scheduling and patient inquiries via phone and in-person.
Collect and verify patient information and insurance details accurately.
Maintain an organized front desk and ensure a smooth flow of operations.
Process patient payments and manage billing inquiries efficiently.
Collaborate with medical staff to enhance patient experience and care.
Handle patient records and maintain confidentiality in compliance with HIPAA regulations.
Assist with administrative tasks as needed to support the clinic's operations.
Requirements:
Must be bi-lingual in English and Spanish
High school diploma or equivalent; additional education in healthcare administration is a plus.
Previous experience in a front desk or patient-facing role, preferably in a healthcare setting.
Strong communication and interpersonal skills to engage effectively with patients.
Proficient in using electronic health record (EHR) systems and basic office software.
Detail-oriented with excellent organizational skills to manage multiple tasks.
Ability to work in a fast-paced environment while maintaining a positive demeanor.
Knowledge of medical terminology and insurance processes is advantageous.
Supervisor or Leadership experience a plus!
Must be able to work various shifts Monday thru Friday
7:45 am to 4:45 pm
8:00 am to 5:00 pm
9:00 am to 6:00 pm
About Us:Velazquez Pain Relief Center has been serving the Las Vegas community for over a decade, offering compassionate care and innovative pain management solutions. Our patients love us for our personalized approach and dedicated staff, while our employees appreciate a supportive work environment that fosters growth and teamwork. Compensation: $15.00 - $20.00 per hour
We believe the best care starts with the best team. Our organization is built on a culture of teamwork, respect, and continuous learning, where every role is valued and every voice matters.
We are dedicated to delivering exceptional patient care through compassion, expertise, and innovation. Whether in a clinic or surgical setting, our shared mission is to help patients improve their quality of life in a safe, supportive, and professional environment.
Our team includes talented healthcare professionals, administrative experts, and support staff who work together seamlessly to provide efficient, high-quality care. We invest in our people-offering training, resources, and opportunities for growth-because when our team thrives, so do our patients.
Joining us means becoming part of a group that values your contributions, encourages collaboration, and celebrates success. Here, you'll have the chance to make a real difference every day.
Come grow with us, and help set the standard for compassionate, patient-centered care.
$15-20 hourly Auto-Apply 15d ago
Bilingual Patient Representative
Excelsia Injury Care
Patient access representative job in Reno, NV
About Us
Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.
Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.
*PLEASE NOTE: For this role, candidates are required to be bilingual in Spanish and English*
Job Duties
Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name
Provide consistent support/coverage as needed per departmental policy
Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner
Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality
Assist with maintaining internal/external supply inventory
Maintain on-site presence during business hours
Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments
Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy
Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment
Assist Manager and District Manager in completing request for medical records and any and all requests
Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed
Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis
Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations
Utilize QIP principles/techniques for organizational change and systems modification
Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc.
Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner
Perform other duties and assignments as directed and/or necessary
Interview patients / collects information and enters into computer
Ensure patients' paperwork and Micro MD match
Verify insurance and documents in computer using account case notes
Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures
Maintain office in neat and orderly manner
Scanning and uploading paperwork to the EHR, if applicable
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
6 months+ of medical experience in an administrative physician office setting
Previous computer skills to include data entry, Word, Outlook, etc.
Additional Skills/Competencies
Ability to handle multiple tasks and responsibilities
Basic telephone and computer skills
Tact and skill in patient management
Excellent communication and organizational skills
Basic understanding of medical office procedures
Ability to effectively interact with doctors, patients and co-workers
Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration)
Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
Discounts on shopping and travel perks through WorkingAdvantage.
401(k) retirement plan with employer match.
Paid training opportunities and Education Assistance Program.
Employee Referral Bonus Program
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
$30k-38k yearly est. 8d ago
Patient Representative, Front Desk
Velazquez Pain Relief Center
Patient access representative job in Las Vegas, NV
Job DescriptionBenefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
About the Role: Join the Velazquez Pain Relief Center team as a PatientRepresentative! In this dynamic front desk role, you will be the first point of contact for our patients, providing exceptional service and support in a welcoming environment.
Clinic Address: We have multiple locations in the Las Vegas and Reno market!
Responsibilities:
Greet and assist patients upon arrival, ensuring a friendly and professional atmosphere.
Manage appointment scheduling and patient inquiries via phone and in-person.
Collect and verify patient information and insurance details accurately.
Maintain an organized front desk and ensure a smooth flow of operations.
Process patient payments and manage billing inquiries efficiently.
Collaborate with medical staff to enhance patient experience and care.
Handle patient records and maintain confidentiality in compliance with HIPAA regulations.
Assist with administrative tasks as needed to support the clinic's operations.
Requirements:
Must be bi-lingual in English and Spanish
High school diploma or equivalent; additional education in healthcare administration is a plus.
Previous experience in a front desk or patient-facing role, preferably in a healthcare setting.
Strong communication and interpersonal skills to engage effectively with patients.
Proficient in using electronic health record (EHR) systems and basic office software.
Detail-oriented with excellent organizational skills to manage multiple tasks.
Ability to work in a fast-paced environment while maintaining a positive demeanor.
Knowledge of medical terminology and insurance processes is advantageous.
Supervisor or Leadership experience a plus!
Must be able to work various shifts Monday thru Friday
7:45 am to 4:45 pm
8:00 am to 5:00 pm
9:00 am to 6:00 pm
About Us:
Velazquez Pain Relief Center has been serving the Las Vegas community for over a decade, offering compassionate care and innovative pain management solutions. Our patients love us for our personalized approach and dedicated staff, while our employees appreciate a supportive work environment that fosters growth and teamwork.
$29k-37k yearly est. 17d ago
CENTRAL SCHEDULER
Valley Health Physician Alliance 4.2
Patient access representative job in Henderson, NV
Responsibilities
Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as “The Entertainment Capital of the World” and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system.
Position Summary:
The Central Scheduler performs the duties required to schedule patients for surgery and other procedures. The scheduler communicates any preparations needed to the patient and communicates the information to all areas within Scheduling Department. Schedulers are required to gather information from physicians and their offices regarding specials supply requests and also gather and report statistical data as requested. Demonstrates Service Excellence at all times. Other duties as assigned.
Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.
Benefit Highlights
A Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match
Career development opportunities within UHS and its 300+ Subsidiaries!
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. ************
Qualifications
Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):
Education:
Knowledge:
Minimum of one year of medical experience preferred
Job requires being reliable, responsible, dependable, and fulfilling obligations
Job requires being careful about detail and thorough in completing work tasks
Knowledge of administrative and clerical procedures and systems, and other office procedures and terminology
Knowledge of electronic equipment, computer hardware and software, including applications and programming
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Education:
High school graduate or equivalent
Completed a Medical Assistant/Specialist program, preferred
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or ***************.
Pay Transparency
To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
$28k-32k yearly est. 8d ago
Med Spa Medical scheduling specialist
Vivida Dermatology
Patient access representative job in Las Vegas, NV
**Job Title: Med Spa Scheduling Specialist**
Our reputable and luxurious medical spa is seeking a detail-oriented and customer-focused Med Spa Scheduling Specialist to join our dynamic team. As a Scheduling Specialist, you will be pivotal in ensuring the smooth operation of daily activities by coordinating appointments and providing outstanding customer service to our clients. The ideal candidate will exhibit excellent communication skills, a keen eye for detail, and a passion for enhancing the client experience in a medical spa environment.
**Key Responsibilities:**
- Manage and coordinate client appointments, ensuring optimal scheduling of spa services and treatments.
- Act as the primary point of contact for client inquiries, providing prompt and courteous responses via phone, email, and in-person interactions.
- Collaborate with the spa team to ensure seamless communication of client needs and preferences.
- Maintain and update client records accurately, ensuring compliance with privacy regulations and spa policies.
- Utilize scheduling software to track availability and efficiently allocate appointments based on client and therapist/staff availability.
- Proactively address and resolve scheduling conflicts or other customer service issues, escalating to management as necessary.
- Provide detailed information about the spa's services, packages, and promotions to clients, helping guide them through the selection process.
- Assist with general administrative duties such as responding to voicemails, managing correspondence, and supporting reception duties as needed.
- Contribute to a welcoming and serene spa environment that aligns with the brand's standards and enhances client satisfaction.
**Qualifications:**
- Previous experience in scheduling, customer service, or a related field, preferably within a spa or healthcare setting.
- Proficiency in scheduling software and Microsoft Office Suite.
- Strong organizational and multitasking abilities with an exceptional attention to detail.
- Excellent interpersonal skills and the ability to build rapport with clients and team members.
- Professional demeanor and appearance, with a client-centric focus.
- Ability to work flexible hours, including evenings and weekends, to meet the spa's scheduling needs.
**Why Join Us?**
- Become part of a fast-growing and reputable med spa known for its professional and client-focused services.
- Opportunity to work in a serene and aesthetically pleasing environment.
- Competitive compensation and benefits package.
- Opportunity for professional growth and development within the spa industry.
If you are a proactive and dedicated professional who enjoys facilitating exceptional customer experiences, we invite you to apply for the Med Spa Scheduling Specialist position today. We look forward to welcoming you to our team and helping our clients achieve their wellness and beauty goals.
JOB CODE: 1000052
$28k-40k yearly est. 60d+ ago
Patient Service Coordinator - PRN
Blue Cloud Pediatric Surgery Centers
Patient access representative job in Las Vegas, NV
NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK - Per Diem ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
BENEFITS
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$30k-41k yearly est. 7d ago
Registration Coordinator (Temporary)
The Pasha Group 3.8
Patient access representative job in Reno, NV
at The Pasha Group
Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices
Temporary Registration Coordinator - Ensure Accurate Order Intake & Seamless Relocation Starts Are you detail-oriented, service-driven, and comfortable working in fast-paced logistics environments? Join The Pasha Group as a Temporary Registration Coordinator, where you'll play a key role in accurately registering household goods relocation orders and initiating transportation and logistics processes that set each move up for success. At Pasha, strong customer experiences begin with precision and responsiveness. In this temporary role, you'll collaborate with customers, carriers, and internal teams to ensure orders are entered correctly, timelines are met, and information flows smoothly across systems. Register, Coordinate & Support Relocation Operations
Support smooth household goods moves through disciplined data entry, proactive communication, and consistent follow-through.
Order Registration: Accurately enter new orders and shipment details into tracking systems within required timeframes and in accordance with contract standards and customer requirements.
Shipment Tracking: Trace shipments with steamship lines, trucking vendors, railroads, and other suppliers; update shipment status across multiple systems.
Customer Communication: Answer inbound customer calls and respond promptly to written communications; escalate issues as needed to ensure timely resolution and customer satisfaction.
Data Accuracy & Records: Maintain complete, accurate records in proprietary databases; review for errors, research exceptions, and respond to escalated service requests.
KPI & Service Performance: Support departmental KPIs and customer satisfaction metrics through consistent execution and attention to detail.
Administrative Support: Perform routine office tasks including typing, scanning and separating documents in the Document Management System, mail distribution, phone messaging, and daily log and schedule updates.
Continuous Improvement: Provide input to leadership on departmental initiatives and process improvement opportunities.
Be a Reliable Point of Contact for Customers & Teams
Collaborate effectively with internal and external partners to keep orders moving and information accurate.
Team Collaboration: Work closely with operations, vendors, and internal stakeholders to ensure timely and accurate order processing.
Confidentiality & Professionalism: Handle sensitive customer and shipment information with discretion and care.
What You Bring
High school diploma or equivalent required; Associate degree or related coursework preferred
2+ years of experience in import/export or related logistics roles required; domestic and/or international transportation experience preferred
Basic proficiency in Microsoft Excel, Word, and Outlook
Ten-key by touch and typing speed of 40 WPM
Strong communication skills, customer service mindset, and high attention to detail
Your Strengths
You're dependable, organized, and customer-focused.
Detail-oriented with strong data entry accuracy
Calm, professional communicator
Team player who can also work independently
Service-minded problem solver
Values-driven contributor who models The Pasha Way: Excellence, Honesty & Integrity, Innovation, and Teamwork
Why You'll Love Working at The Pasha Group
This temporary role offers hands-on experience supporting critical relocation services within a respected logistics organization. You'll work in a collaborative, values-driven environment while making an immediate impact. Competitive hourly pay, strong team support, and meaningful operational exposure included. Ready to Jump In and Make an Impact?
Apply today to join The Pasha Group as a Temporary Registration Coordinator and help ensure every household goods move gets off to the right start. Screening Requirements
Background Checks
Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The salary range listed is based on the geographic zone associated with this role: RENO, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.
Zone 3: Starting rate $18.00; up to $20.00 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories
The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories
$18 hourly Auto-Apply 47d ago
CENTRAL SCHEDULER
The Valley Health System 4.2
Patient access representative job in Henderson, NV
Responsibilities
ABOUT VALLEY HEALTH PHYSICIAN ALLIANCE
Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as "The Entertainment Capital of the World" and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system.
Position Summary:
The Central Scheduler performs the duties required to schedule patients for surgery and other procedures. The scheduler communicates any preparations needed to the patient and communicates the information to all areas within Scheduling Department. Schedulers are required to gather information from physicians and their offices regarding specials supply requests and also gather and report statistical data as requested. Demonstrates Service Excellence at all times. Other duties as assigned.
Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.
Benefit Highlights
A Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match
Career development opportunities within UHS and its 300+ Subsidiaries!
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. ***********
$30k-34k yearly est. 2d ago
PATIENT ACCESS REP I
Carson-Tahoe Regional Health Care 4.6
Patient access representative job in Carson City, NV
US:NV:Carson City Patient Registration Full Time About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations.
Summary
Responsible for the accuracy and integrity of the patient registration/demographic information obtained during each patient encounter. Responsible for collection of copays/deductibles as identified. Ensures the completion of all documents required at point of patientaccess. The population served by this position consists of all age groups.
Qualifications
Required:
* Minimum of one (1) year of direct customer service experience
* Strong verbal and written communication and interpersonal skills.
Preferred:
* High school diploma or equivalent.
* Working knowledge of medical terminology and formal training in related areas
Top 5 Reasons to Live in Carson City, Nevada
* Live, work and play in one of the most beautiful regions in the world
* Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing
* Just next door is Beautiful Lake Tahoe
* We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno.
* Family friendly atmosphere with affordable housing & excellent school system
Our Benefits
* No State Income Tax
* Medical, Dental, Vision, FSA, Telehealth
* Paid Time Off, Mental Health, and Volunteer Days
* 100% Vested 401K & Roth with Company Contribution
* Tuition Reimbursement
* Referral Bonuses
* On Site Education & Certification Programs
* Base Wage Increases for Relevant Advanced Degrees
* Free Calm App Subscription
$31k-36k yearly est. 12d ago
Patient Representative
Excelsia Injury Care
Patient access representative job in Henderson, NV
About Us
Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.
Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required.
Job Duties
Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name
Provide consistent support/coverage as needed per departmental policy
Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner
Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality
Assist with maintaining internal/external supply inventory
Maintain on-site presence during business hours
Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments
Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy
Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment
Assist Manager and District Manager in completing request for medical records and any and all requests
Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed
Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis
Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations
Utilize QIP principles/techniques for organizational change and systems modification
Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc.
Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner
Perform other duties and assignments as directed and/or necessary
Interview patients / collects information and enters into computer
Ensure patients' paperwork and Micro MD match
Verify insurance and documents in computer using account case notes
Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures
Maintain office in neat and orderly manner
Scanning and uploading paperwork to the EHR, if applicable
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
6 months+ of medical experience in an administrative physician office setting
Previous computer skills to include data entry, Word, Outlook, etc.
Additional Skills/Competencies
Ability to handle multiple tasks and responsibilities
Basic telephone and computer skills
Tact and skill in patient management
Excellent communication and organizational skills
Basic understanding of medical office procedures
Ability to effectively interact with doctors, patients and co-workers
Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration)
Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
Discounts on shopping and travel perks through WorkingAdvantage.
401(k) retirement plan with employer match.
Paid training opportunities and Education Assistance Program.
Employee Referral Bonus Program
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
$29k-37k yearly est. 57d ago
MEDICAL OFFICE SPECIALIST , CALL CENTER
Valley Health Physician Alliance 4.2
Patient access representative job in Las Vegas, NV
Responsibilities
Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as “The Entertainment Capital of the World” and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system.
Website: ***********************************
Medical Office Specialists are health care professionals that will work in the front desk or office area of a healthcare provider's clinic to manage communications with patients, insurers, and medical staff. Medical Office Specialists must have the ability to communicate and interact well with the patients, providers and co-workers. Our Medical Office Specialist are key members of the team that will ensure that delivery of high-quality and cost-effective health care is consistent with the mission, vision and values of Universal Health Services.
Position Summary:
Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information.
Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.
Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.
Benefit Highlights
A Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match
Career development opportunities within UHS and its 300+ Subsidiaries!
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. ***********
Qualifications
Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):
Requirements:
High School Diploma or equivalent required
Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical
Office Specialist, preferred.
Familiarity with medical terminology required
Experience with patient check-in and check-out process (according to clinic protocol)
General medical office procedures
Understand end of day cash balancing and charge reconciliation process (according to clinic protocol)
Proficiency in basic computer programs and operating systems, such as Microsoft Office
Excellent communication, organizational and interpersonal skills
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or ***************.
Pay Transparency
To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
$29k-34k yearly est. 8d ago
Learn more about patient access representative jobs