Patient access representative jobs in New Braunfels, TX - 1,010 jobs

Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of our company-helping customers solve problems, navigating their questions, and making a meaningful impact on their day. We provide paid, hands-on training in computer skills, negotiation, communication, and business processes to ensure your success from day one. At ACT, you're not just starting a job-you're joining a company with a strong culture, real growth opportunities, and the unique chance to become an employee-owner. More than 90% of our leadership team began their careers as Customer Experience Representatives, and you can grow right along with us. Why You'll Love Working at ACT Clear paths for advancement Flexible scheduling options Generous bonus opportunities Supportive supervisors and a positive, team-focused environment Employee Ownership Program - a company-paid, long-term benefit Comprehensive healthcare benefits (medical, dental, vision) for you and your family after 90 days Paid time off and paid holidays after 90 days Access to DayForce Wallet after training, allowing you to access earned wages through an easy-to-use app and prepaid card Benefits Medical, dental, and vision insurance Paid time off Employee ownership program On-site work environment Position Overview As a Customer Experience Representative, you'll deliver best-in-class service to consumers calling in for assistance. You'll handle inquiries related to billing, payments, credits, fraud concerns, internet and mobile services, and mortgage servicing. This role is ideal for strong communicators and problem-solvers who are motivated to meet personal and team goals. Key Responsibilities Provide prompt, professional support to customers Listen actively, maintain confidentiality, and respond with courtesy Communicate clearly and effectively, even in challenging situations Document customer interactions while managing live conversations Maintain accuracy and high-quality standards in all work Meet productivity goals and manage time efficiently Demonstrate reliability with consistent attendance Follow management direction and take accountability for tasks Perform additional duties as assigned Minimum Qualifications Ability to pass a criminal background check Basic computer and data entry skills Previous call center or customer service experience preferred High school diploma or GED required ~CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.

About Us Black Ore is building the leading AI platform for financial services. By combining LLMs, proprietary AI/ML and automation we accelerate core workflows for the industry, allow financial services professionals to be more productive and enable consumers to enhance their personal finance. Our flagship product, Tax Autopilot, combines AI with federal and state tax codes & regulations to simplify the tax preparation and review process for Certified Public Accountants (CPAs) and accounting firms. Founded in 2022, we launched with $60 million in early stage funding from some of the world's leading investors including a16z, Founders Fund, General Catalyst, Khosla Ventures, Oak HC/FT, Trust Ventures and leading tech founders/angel investors including Jason Gardner (Founder and CEO of Marqeta), Max Levchin (Founder of Paypal and Affirm), Tom Glocer (Former CEO of Thomson Reuters), Gokul Rajaram, and Mark Britto (EVP, CPO, PayPal). Our team has an incredibly ambitious vision to completely transform the way businesses and consumers interact in financial services. We're looking to hire strong team members to grow the team. Some of the traits we look for are: Owner Mentality - Desire to take initiative, identify problems and implement solutions Mission Driven - Passion for building AI/ML solutions that reimagine how businesses and consumers operate Intellectually Curious - Excitement going deep and building detailed understanding of the function, role, customer and problem space Team Oriented - Ability to collaborate respectfully and put the team above the self The Role You will be a founding member of Black Ore's go-to-market team, working alongside the operations, engineering and product teams to drive the growth and success of the company. Responsibilities include onboarding new customers onto the platform, managing customer relationships and providing product education to your clients. Basic Qualifications Willingness to work hard and drive objectives to completion autonomously Proven track record of growing customer accounts at B2B software companies History of attaining and exceeding sales targets and quotas Comfort working in a high growth, early stage environment Highly organized in maintaining customer/sales information & database Willingness to self-serve and support the creation of customer facing assets 3+ years in a retention/upsell role (e.g., account manager, channel success manager) Preferred Qualifications Experience working with accounting firms Prior experience at early stage B2B fintech start-up What We Offer (for U.S. Based Employees) Competitive salary and equity based compensation Employer-paid medical, dental and vision insurance Ability to define your own success Continuous learning and new challenges to master

Store 2741038: 3890 N Loop 1604 E, San Antonio, Texas 78247 Shift Availability. Overnight Job Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged Customer Service Representative, Customer Service, Representative, Retail, Service

To professionally and efficiently answer and connect all calls to the areas requested. Responsible for all appointment scheduling to include: new client registration and preparation of new client file. Responsible for professionally and efficiently processing the coordination and scheduling of new clients to be seen by the clinician. To support all clients, physicians, internal staff and the business community in a professional manner while assisting in the daily operations of the Centralized Scheduling Department. ESSENTIAL DUTIES & RESPONSIBILITIES Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Answers phones scheduling client appointments. Attends and participates in department staff meetings and training sessions. Demonstrates ability to use all new phone scripts and processes established for centralized scheduling or client calls. Escalates calls that need further assistance or research to Senior Customer Service Representative for additional support. Obtains all required demographic data from the client and enter the data into the computer system to pre-register the new patient. Participates in emergency preparedness drills and executes key role in emergencies as instructed by the Safety Department. Records pertinent information into department Communication that includes (but not limited to): consumer/employee complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other team members/supervisor. Reports all telephone repair problems as directed in department procedures. Reviews all Communications at the beginning of each shift. Strives to de-escalate irate callers and escalates to Senior Customer Service Representative for guidance or support. Tailors communication using appropriate manners and methods to the population that is being serviced. Updates computer-based telephone directory and physician on call schedules upon notification or request of change. Verifies, and records all communication with physician's/case managers. Performs other related duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience * High School diploma or equivalency and one (1) year of customer service or administrative experience, preferably in the medical field. Licenses or Certifications * None Other Requirements Adheres to CHCS behavior principles and the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Behavioral Principles itself. Must be familiar and comply with CHCS safety policies and rules; Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies. Must use all appropriate safety equipment, features, and procedures established by CHCS and immediately report all unsafe conditions to the department manager. PREFERRED QUALIFICATIONS * Bilingual (English/Spanish) preferred. Language Proficiency Pay (LPP) payments are subject to successful testing, certification by CHCS Payroll, and availability of funding. Funding may be renewed in subsequent fiscal years but is not guaranteed. * Experience using multiple systems/applications simultaneously SUPERVISION * Job has no responsibility for the direction or supervision of others. COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: Applicable software applications. CHCS behavior principles. CHCS medical records policy and procedure. CHCS programs and services provided. Contract requirements. HIPPA requirements. Modern office procedures, methods and computer equipment. Service codes for insurance. Skilled in: Customer service. Organization and time management. Performing a variety of duties, often changing from one task to another of a different nature Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios. Performing detailed tasks with minimal or zero errors. Ability to: Accurately organize and maintain paper documents and electronic files. Adapt and thrive in a fast-paced environment. Adapt to rapidly changing technologies. Effectively and professionally communicate, both verbally and in writing Establish and maintain effective working relationships. Maintain accurate and complete records. Maintain the confidentiality of information and professional boundaries. Meet schedules and deadlines of the work. Prepare intake referrals. Understand and carry out oral and written directions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care. Monday - Friday 7am - 4pm 6655 First Park Ten - CSS Plaza Code : 6857-4 MAXIMUM HOURLY RATE: $17.46

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. PAY RATE - $20.00 per hour 13 Weeks Paid Training: Tuesday thru Saturday Night and Weekend Availability Required Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune 100 company and being the voice of Spectrum Troubleshooting and resolving technical issues related to cable and video services Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more Resolving TV inquiries while creating best-in-class customer experiences Working in an open, friendly environment with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education: High school diploma or equivalent Schedule: Ability to work a variety of schedules including nights, weekends, and holidays Language: Ability to read, write, speak and understand English Preferred Qualifications Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center Technical Skills: MS Office, computer skills, typing Skills: Communication, organization, time management, multi-tasking, customer service Abilities: Dependable, professional, solution-oriented, results-driven, resilient #LI-CG1 CRP113 2025-66758 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS A Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success. Minimum Qualifications: Working knowledge of Microsoft Office Suite High school diploma or equivalent Present a professional appearance Able to work a 40-hour (minimum) workweek Willing to work minimal overtime as needed ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! We are an Equal Opportunity Employer (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.

PART TIME - Customer Service Representative - PART TIME Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holiday Rewarding Work Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities Explain and educate customers on repair process on a high level, including insurance claim information and processes. Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. Coordinate Rental Car /Tow companies to provide one-stop service to all customers. Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate. May assist in customer communication throughout the repair process. Monitor DRP assignments, estimate/repair appointments and capture rates of assignments. Follow up on all DRP assignments present and past to maintain sales for the center. Maintain DRP logbooks and Enterprise ARMS daily. Secure proper payments Assist with reconciling invoices to payables report daily and monthly (as applicable) Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. Perform other administrative tasks and duties as required to successfully meet the needs of the business. Other duties as assigned. Qualifications Must be at least 18 years of age. Previous experience in customer service, sales, or other related fields is preferred. Must have a valid driver's license and be eligible for coverage under company insurance policy. Effective communication (written and verbal) and interpersonal skills are required. Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Behaviors/Competencies Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************* . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

Call/ Take phone calls from homeowners and retailers in their respective areas Contacts home owner and evaluates cosmetic repairs needed from list they supplied Verify correct home owner information, phone numbers, email address, home location physic Customer Service Representative, Customer Service, Service Manager, Representative, Manufacturing

CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community based program focused on providing culturally competent care for underserved populations, to a network of high quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations. We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home. MISSION We improve lives through improving the well-being of families through high quality, compassionate health care. CORE VALUES RESPECT We treat all persons with dignity and compassion INTEGRITY We build trust through honesty, word and deed EXCELLENCE We use best practices to deliver exceptional quality care AFFORDABILITY We manage resources to provide affordable health care TEAMWORK We work together as a team in the interest of patient care COMPREHENSIVE BENEFIT PACKAGE (Full-Time Employment Only) Competitive Compensation Health, Dental, Vision & Life Insurance Retirement Plans 403(B)- Company Match Contributions Basic Life Insurance Basic Life Insurance for your Spouse & Children Short & Long-Term Disability Flexible Spending Account (FSA) Wellness Employee Assistance (EAP) Travel Reimbursement Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork. Benefits start after 30 days Fun & Energetic, Family-Based Environment JOB SUMMARY: We are searching for our next SUPER STAR ! The Customer Service Representative for the Call Center Department serves as a primary source of contact for patients at El Centro del Barrio clinics and as such is responsible for welcoming patients into the system and ensuring they have positive experiences. The CSR is responsible for scheduling, rescheduling, and cancelling appointments for all patients/families requesting health care services. The CSR will answer general questions asked by callers, or transfer callers to other parties if appropriate. The CSR will also make appointment reminder phone calls to patients as required. DUTIES AND RESPONSIBILITIES: Demonstrate ability to provide excellent customer service to all callers including, whenever possible, "first call resolution." Complete all calls as efficiently as possible, while still providing excellent customer service, to maximize the number of calls the Contact Center can handle and to provide a high service level to all callers. Demonstrate proficiency in looking up patient accounts and encounters in the practice management system, using a variety of fields including but not limited to name, birth date, social security number, and account number. Demonstrate proficiency in scheduling, rescheduling, and cancelling appointments in the practice management system based on patient or clinic needs. Demonstrate a strong ability to schedule patient appointments according to established protocols by service line (medical, obstetrics, dental, and behavioral health) and by provider. Answer telephones using script, identifying self and name of clinic. Demonstrate a basic understanding of insurance (especially Medicaid and CHIP) and eligibility programs. Make appointment reminder calls to patients (if an automated system is not making the calls), and follow up on calls where the automated system is unable to contact the patient. Maintain excellent personal attire to include uniform and nametag. Demonstrate excellent attendance and punctuality. Demonstrate ability to meet department metrics. Abide by policies and procedures dictated in the Employee Safety Handbook. Participate in the agency's Quality Improvement Program. Monday Thru Friday 8am to 5pm Monday Thru Thursday 8:00am to 2:00pm Other duties as assigned by the immediate supervisor. The above description is a general statement of required major duties and responsibilities performed on a regular and continuous bases. It does not exclude other duties as assigned. Requirements QUALIFICATIONS: Education: High School Diploma or equivalent Experience: General experience working in a health care setting preferred; Prior experience in call center customer service roles Strong clerical skills to include use of computer and phone Bilingual English/Spanish (required). CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations. We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home. MISSION We improve lives through improving the well-being of families through high quality, compassionate health care. CORE VALUES RESPECT We treat all persons with dignity and compassion INTEGRITY We build trust through honesty, word and deed EXCELLENCE We use best practices to deliver exceptional quality care AFFORDABILITY We manage resources to provide affordable health care TEAMWORK We work together as a team in the interest of patient care JOB SUMMARY: We are searching for our next SUPER STAR ! As the Customer Service Representative (CSR) you will serve as the primary source of contact for patients at CentroMed clinic and as such is responsible for welcoming patients into the system and ensuring they have positive experiences. The CSR is responsible for registration and processing of all patients/families requesting health care, social services and counseling. The CSR is responsible for coordinating encounter data entry to meet program and agency deadlines. The CSR also conducts and records patient financial reviews, billing, collections and data summaries relevant to the agency's annual UDS report and Compliance & Quality Improvement activities. COMPREHENSIVE BENEFIT PACKAGE Competitive Compensation Health, Dental, Vision & Life Insurance Retirement Plans 403(B)- Company Match Contributions Basic Life Insurance Basic Life Insurance for your Spouse & Children Short & Long-Term Disability Flexible Spending Account (FSA) Wellness Employee Assistance (EAP) Travel Reimbursement Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork. Benefits start after 30 days Fun & Energetic, Family-Based Environment DUTIES AND RESPONSIBILITIES: Demonstrate proficiency in establishing and updating accounts in the computer system using name, alias, family members, SSN, and account numbers. Demonstrate proficiency in entering charges for self-pay, insurance, and eligibility programs. Reconciles charges at the end of each day. Maintains error-free daily balance sheets. Determine patient eligibility for participation in special programs (i.e., Methodist Healthcare Ministries, and others). Assist patients and visitors who walk into the clinic. Answer telephones identifying self and name of clinic. Demonstrate an excellent understanding of insurance (especially Medicaid, Medicare, and CHIP) and eligibility (Methodist Homeless) programs. To include the use of TMHP and Availity to verify current insurance status. Demonstrate ability to schedule patient appointments according to established protocols. Maintain 100% productivity rate. Demonstrate proficiency in encounter entries, maintaining logs, knowledge of referrals, and outreach paperwork. Review and update household's financial and demographic information annually. Perform intake interview on all new patients using a standard registration form and confirm homelessness. Review and update patient registration form and demographic information periodically. Assemble necessary medical/dental record forms for specific patient categories and initiate encounter form as necessary. Follow-up on no-shows as directed by Provider. Maintain excellent personal attire to include uniform, nametag, and compliance with CentroMed appearance as outlined in the Employee Policy Handbook. Demonstrate excellent attendance and punctuality. Assist clinical teams in patient assessment via observation and notifies clinician in the event of an emergency. Abide by policies and procedures dictated in the Employee Safety Handbook, to include maintaining agency, OSHA and JCAHO compliance standards. Participate in the agency's Quality Improvement Program. Assists with outreach activities and other duties as assigned by the Director or Supervisor. PHYSICAL REQUIREMENTS: Must be able to perform the essential functions of the position. Must be able to meet the attendance requirements of the position. Must not pose a threat to the health or safety of other individuals in the workplace. Physical ability to lift up to 20 pounds unassisted. Must be able to deliver excellent customer service, externally and internally The above description is a general statement of required major duties and responsibilities performed on a regular and continuous bases. It does not exclude other duties as assigned. Requirements QUALIFICATIONS: Education: High School Diploma or equivalent Experience: General experience working in a health care setting; and experience with medical data entry preferred. Strong clerical skills to include keyboarding and a good understanding of basic math. Computer knowledge and use of calculator. Must possess mental ability to conduct interviews, reconcile encounter reports and conduct audits with a better-than-average attention to detail. Bilingual English/Spanish CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Blake Kohutek - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.

Benefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bailey Baker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Allen Kaufmann - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Process policies applications, changes to policies, reinstatement of policies, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to confirm to insured party's specifications, canceling insurance policies as requested by customers, and verifying the accuracy of insurance company records. Make outbound calls to confirm policy-level / coverage-level changes to the customer Provide responses to insurance policy-related questions from the customer Issue or renew or cancel the policies based on the information provided by the customer Set up a reminder and follow up with customer on timely manner Customer service skills with good written, verbal communication skills and comprehension Ability to handle Inbound/Outbound calls as part of daily production. To have good data entry skills Ability to review and make decisions that are in line with business provided standard operating procedures. Qualifications: High School diploma Active Property & Casualty Producers Lines license for Ohio & Texas is a MUST. Any other state license is added advantage. Analytical and problem-solving skills Good with Analytical skills Should have decent understanding on how to perform Risk assessment & Investigative skills Requires organizational and time management skills to balance workload and meet deadlines. TCS Employee Benefits Summary: • Discretionary Annual Incentive. • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. • Family Support: Maternal & Parental Leaves. • Insurance Options: Auto & Home Insurance, Identity Theft Protection. • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. • Time Off: Vacation, Time Off, Sick Leave & Holidays. • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $43,000 - $50,000 per year

Customer Service Representative $20-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Shifts: Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Haves: Self-sufficient - Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information Customer Service experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Day to Day: This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.

About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact. Location(s): San Antonio, Texas (on-site) Lackland Air Force Base (AFB) & Camp Bullis (Could support one or both bases) Occasional travel to bases in Kirtland, NM, Fayetteville, NC or Panama City, FL may be required at times Position Offers: Regular weekly hours Monday - Friday Schedule No calls, nights, weekends, or holidays! Full benefit program, including: health, PTO, & 401k + contribution Requirements: High School Diploma Clerical and administrative experience Previous SOF or DoD Training Pipeline scheduling experience Summary: CICONIX is seeking an Operations Scheduler & Coordinator to support the Special Warfare Training Wing (SWTW), Human Performance (HP) and Support Services (SS) for the U.S. Department of Defense, Air Education and Training Command (AETC). About the Role: Provide Contractor designated course operations coordination, planning, and management of daily SW course operations. Take direction from and keep the course Contractor PM appraised of all activities. Serve as the primary course scheduler for Contractor designated operations. Coordinate with base transportation on student movements and ensure students' transportation requirements are met. Build and coordinate the draft contractor/training schedule; distribute the final schedule once approved. Create, coordinate, and disseminate the weekly training schedule. Attend Staff, Scheduling, Training, and other meetings. Convert the weekly plan into the schedule format. Send the draft schedules for review to the Contractor PM and Course leadership. Attend the appropriate Scheduling Meetings; be prepared to brief the specific course schedule and coordinate with other Course Schedulers for Gyms, Tracks, Pools, and other training resources. Facilitate the movement, scheduling, administrative preparation, and movement of students to their various training pipeline schools. This may involve close coordination with the SW Training Support Squadron and the SW Training Squadrons. Provide general office support to facilitate contract performance to include, but not limited to, completing data calls, answering phone calls, drafting business memos, providing timely correspondence, and requesting office materials. Provide clerical and administrative support to facilitate daily coordination and activity including coordination of facilities and training areas. Qualifications: Education: High School Diploma or equivalent. Experience: Previous SOF or DoD Training Pipeline scheduling experience. Previous clerical and administrative support experience. Security & Background Check: U.S. Citizenship and a successful background investigation are required. Ability to obtain and maintain a government security clearance. Additional Requirements: Willingness to comply with the government vaccination requirements. Proficient understanding and working knowledge of computer, e-mail, voice mail, and telephone texts to perform duties. Proficient with Microsoft Word, Excel, and PowerPoint. CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.

Customer Service Representative Onsite Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249 Employment Type: Full-time Supporting: Financial Services About Us We're the largest minority-owned CX provider, delivering digital-f Customer Service Representative, Customer Service, Customer Experience, Representative, Retail

CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community based program focused on providing culturally competent care for underserved populations, to a network of high quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations. We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home. MISSION We improve lives through improving the well-being of families through high quality, compassionate health care. CORE VALUES RESPECT We treat all persons with dignity and compassion INTEGRITY We build trust through honesty, word and deed EXCELLENCE We use best practices to deliver exceptional quality care AFFORDABILITY We manage resources to provide affordable health care TEAMWORK We work together as a team in the interest of patient care COMPREHENSIVE BENEFIT PACKAGE (Full-Time Employment Only) Competitive Compensation Health, Dental, Vision & Life Insurance Retirement Plans 403(B)- Company Match Contributions Basic Life Insurance Basic Life Insurance for your Spouse & Children Short & Long-Term Disability Flexible Spending Account (FSA) Wellness Employee Assistance (EAP) Travel Reimbursement Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork. Benefits start after 30 days Fun & Energetic, Family-Based Environment JOB SUMMARY: We are searching for our next SUPER STAR ! The Customer Service Representative for the Call Center Department serves as a primary source of contact for patients at El Centro del Barrio clinics and as such is responsible for welcoming patients into the system and ensuring they have positive experiences. The CSR is responsible for scheduling, rescheduling, and cancelling appointments for all patients/families requesting health care services. The CSR will answer general questions asked by callers, or transfer callers to other parties if appropriate. The CSR will also make appointment reminder phone calls to patients as required. DUTIES AND RESPONSIBILITIES: Demonstrate ability to provide excellent customer service to all callers including, whenever possible, "first call resolution." Complete all calls as efficiently as possible, while still providing excellent customer service, to maximize the number of calls the Contact Center can handle and to provide a high service level to all callers. Demonstrate proficiency in looking up patient accounts and encounters in the practice management system, using a variety of fields including but not limited to name, birth date, social security number, and account number. Demonstrate proficiency in scheduling, rescheduling, and cancelling appointments in the practice management system based on patient or clinic needs. Demonstrate a strong ability to schedule patient appointments according to established protocols by service line (medical, obstetrics, dental, and behavioral health) and by provider. Answer telephones using script, identifying self and name of clinic. Demonstrate a basic understanding of insurance (especially Medicaid and CHIP) and eligibility programs. Make appointment reminder calls to patients (if an automated system is not making the calls), and follow up on calls where the automated system is unable to contact the patient. Maintain excellent personal attire to include uniform and nametag. Demonstrate excellent attendance and punctuality. Demonstrate ability to meet department metrics. Abide by policies and procedures dictated in the Employee Safety Handbook. Participate in the agency's Quality Improvement Program. Monday Thru Friday 8am to 5pm Monday Thru Thursday 8:00am to 2:00pm Other duties as assigned by the immediate supervisor. The above description is a general statement of required major duties and responsibilities performed on a regular and continuous bases. It does not exclude other duties as assigned. Requirements QUALIFICATIONS: Education: * High School Diploma or equivalent Experience: * General experience working in a health care setting preferred; * Prior experience in call center customer service roles Strong clerical skills to include use of computer and phone * Bilingual English/Spanish (required). CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations. We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home. MISSION We improve lives through improving the well-being of families through high quality, compassionate health care. CORE VALUES RESPECT We treat all persons with dignity and compassion INTEGRITY We build trust through honesty, word and deed EXCELLENCE We use best practices to deliver exceptional quality care AFFORDABILITY We manage resources to provide affordable health care TEAMWORK We work together as a team in the interest of patient care JOB SUMMARY: We are searching for our next SUPER STAR ! As the Customer Service Representative (CSR) you will serve as the primary source of contact for patients at CentroMed clinic and as such is responsible for welcoming patients into the system and ensuring they have positive experiences. The CSR is responsible for registration and processing of all patients/families requesting health care, social services and counseling. The CSR is responsible for coordinating encounter data entry to meet program and agency deadlines. The CSR also conducts and records patient financial reviews, billing, collections and data summaries relevant to the agency's annual UDS report and Compliance & Quality Improvement activities. COMPREHENSIVE BENEFIT PACKAGE Competitive Compensation Health, Dental, Vision & Life Insurance Retirement Plans 403(B)- Company Match Contributions Basic Life Insurance Basic Life Insurance for your Spouse & Children Short & Long-Term Disability Flexible Spending Account (FSA) Wellness Employee Assistance (EAP) Travel Reimbursement Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork. Benefits start after 30 days Fun & Energetic, Family-Based Environment DUTIES AND RESPONSIBILITIES: Demonstrate proficiency in establishing and updating accounts in the computer system using name, alias, family members, SSN, and account numbers. Demonstrate proficiency in entering charges for self-pay, insurance, and eligibility programs. Reconciles charges at the end of each day. Maintains error-free daily balance sheets. Determine patient eligibility for participation in special programs (i.e., Methodist Healthcare Ministries, and others). Assist patients and visitors who walk into the clinic. Answer telephones identifying self and name of clinic. Demonstrate an excellent understanding of insurance (especially Medicaid, Medicare, and CHIP) and eligibility (Methodist Homeless) programs. To include the use of TMHP and Availity to verify current insurance status. Demonstrate ability to schedule patient appointments according to established protocols. Maintain 100% productivity rate. Demonstrate proficiency in encounter entries, maintaining logs, knowledge of referrals, and outreach paperwork. Review and update household's financial and demographic information annually. Perform intake interview on all new patients using a standard registration form and confirm homelessness. Review and update patient registration form and demographic information periodically. Assemble necessary medical/dental record forms for specific patient categories and initiate encounter form as necessary. Follow-up on no-shows as directed by Provider. Maintain excellent personal attire to include uniform, nametag, and compliance with CentroMed appearance as outlined in the Employee Policy Handbook. Demonstrate excellent attendance and punctuality. Assist clinical teams in patient assessment via observation and notifies clinician in the event of an emergency. Abide by policies and procedures dictated in the Employee Safety Handbook, to include maintaining agency, OSHA and JCAHO compliance standards. Participate in the agency's Quality Improvement Program. Assists with outreach activities and other duties as assigned by the Director or Supervisor. PHYSICAL REQUIREMENTS: Must be able to perform the essential functions of the position. Must be able to meet the attendance requirements of the position. Must not pose a threat to the health or safety of other individuals in the workplace. Physical ability to lift up to 20 pounds unassisted. Must be able to deliver excellent customer service, externally and internally The above description is a general statement of required major duties and responsibilities performed on a regular and continuous bases. It does not exclude other duties as assigned. Requirements QUALIFICATIONS: Education: High School Diploma or equivalent Experience: General experience working in a health care setting; and experience with medical data entry preferred. Strong clerical skills to include keyboarding and a good understanding of basic math. Computer knowledge and use of calculator. Must possess mental ability to conduct interviews, reconcile encounter reports and conduct audits with a better-than-average attention to detail. Bilingual English/Spanish CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.