Patient access representative jobs in New Jersey - 3,190 jobs
HEALTHCARE ACCESS SPECIALIST
Cooper University Health Care 4.6
Patient access representative job in Pedricktown, NJ
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description * The HCA PatientAccess Specialist communicates with insurance companies, patients, and healthcare providers to resolve discrepancies, update records, and ensure proper billing. Accuracy is crucial to prevent claim denials and facilitate smooth reimbursement processes. This role requires attention to detail, strong organizational skills, knowledge of insurance policies, sense of urgency to meet time-sensitive insurance requirements, and effective communication skills to navigate the complexities of healthcare billing. * The HCA PatientAccess Specialist is responsible for ensuring quality patient registration, validation, and verification of insurance information. Collects and reviews all patient insurance information needed to complete the benefit verification process. Investigates missing data needed to complete the verification process. Troubleshoots and seeks solutions to problems related to questions and concerns over health insurance coverage. Knowledgeable with coordination of benefits and completing MSPQ episodically to ensure proper coordination for Medicare recipients. Additional responsibilities include point of service collections, positive telephone etiquette, and patient satisfaction in support of Cooper University Hospital Mission and Core Values. Must be able to work independently and as a team with an enthusiastic personality. * Knowledgeable of state and federal government funding programs such as Medicare, Medicaid, and requirements to satisfy timely notification of rights as it pertains to these programs. Additionally, securing and delivering proper correspondence needed to satisfy those requirements such as CMS IMM, CMS MOON, NJ Observation, and CMS NSA forms. * Uses all modes of electronic insurance verification, RTE, portals such as NaviNet, Availity, PEAR, Notivasphere, insurance verification websites as well as telephonic verification as needed. When appropriate, ensures the payer receives a Notice of Admission on all admissions, scheduled and non - scheduled, within 24 - hours or the next business day. Submits notice of admissions to all payors via electronic portal or fax transmittal as appropriate and timely. * The HCA PatientAccess Specialist communicates as appropriate with the physicians, NJ Medical Examiners, the Sharing Network, and Funeral Directors to ensure timely handling of deceased patients. Initiates electronic death record via NJ EDRS. Experience Required * 2 years in - Minimum one year of registration or billing experience working in a medical facility. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals * 3-5 years preferred. * Preferred Experience includes: * Minimum one year of registration or billing experience working in a medical facility. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals * Epic experience preferred Education Requirements * High School Diploma or Equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification or HFMA Certified Revenue Cycle certification (Preferred) Special Requirements * Excellent verbal and written communications skills * Experienced in use of computers and software applications, i.e., Microsoft Word, Excel, Outlook, Access, * registration, and billing systems. * Exceptional customer service and interpersonal skills * Proficiency in working with payor on-line portals, i.e., NaviNet, Passport, Availity, and other third-party eligibility systems preferred.
$35k-40k yearly est. 2d ago
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Patient Services Specialist
SSi People
Patient access representative job in New Jersey
Job Responsibilities:
• Deliver a high-quality experience from start to finish, offering program information, eligibility, customer support, and general assurances.
• Handle inbound and outbound calls with patients, physicians, and pharmacies, focusing on empathy and enhancing the patient experience.
• Enter data into system using Microsoft Excel and Microsoft Word for record-keeping and reporting.
• Refer requests for escalation as needed and collaborate with internal teams to resolve issues.
Skills Required:
• Experience in a customer center environment, preferably in health care or hospital or case management or any work.
• Excellent communication skills, with the ability to convey information clearly and effectively.
• Strong customer focus, with high levels of empathy and emotional intelligence.
• Adaptability to various situations and effective problem-solving skills.
• High School Diploma or GED required.
$31k-38k yearly est. 5d ago
Credentialing Coordinator
Pride Health 4.3
Patient access representative job in Morristown, NJ
Actively hiring a “Credentialing Specialist" at Morristown, New Jersey for position at a hospital. Pay Rate is $32-$34/hr.
Please find below the :
Job Title : Credentialing Specialist
Duration : 3+ months possibility for extension
Location : Morristown, New Jersey
Pay Rate : $32-34/Hr.
Schedule Notes: 8a - 4p
Hours Per Week: 37.50
Hours Per Day: 7.50
Job Description:
Overview:
The Credentialing Specialist is responsible for ensuring compliance with all regulatory, legal, and organizational standards regarding provider credentialing. This role involves processing initial applications and reappointments for physicians and allied health practitioners, maintaining accurate provider data, and supporting medical staff departments through administrative coordination and reporting.
Essential Duties & Responsibilities:
Enforce regulatory compliance and quality assurance standards.
Process and maintain credentialing applications (125-200 quarterly) for initial appointments and reappointments.
Verify and track provider credentials including education, training, experience, licensure, and certifications.
Maintain accurate and current provider data in the Echo credentialing system.
Ensure compliance with legal, federal, state, and organizational bylaws.
Prepare and submit documentation for Credentials Committee, Medical Executive Committee (MEC), and Board of Trustees meetings.
Schedule, attend, and take minutes for medical staff department meetings as needed.
Collect and process dues for site-based medical staff.
Track and manage license and certification expirations.
Maintain strict confidentiality of all provider and credentialing information.
Perform other duties as assigned.
Required Skills & Qualifications:
In-depth knowledge of the credentialing process.
Strong organizational and time management skills; ability to prioritize multiple tasks.
Excellent verbal and written communication abilities.
Strong research and data analysis skills.
Self-motivated with the ability to work independently.
Proven ability to establish and maintain effective working relationships.
Proficiency in Microsoft Office and credentialing software (especially Echo).
Education & Experience:
Relevant education or training in healthcare administration or related field preferred.
Previous experience in medical credentialing is strongly preferred
Benefits
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors.
$32-34 hourly 4d ago
Credentialing Specialist
Talent Software Services 3.6
Patient access representative job in Morristown, NJ
Are you an experienced Credentialing Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Credentialing Specialist to work at their office in Morristown, NJ.
Primary Responsibilities/Accountabilities:
Enforce regulatory compliance and quality assurance
Prepare and maintain reports of credentialing activities such as accreditation, membership or facility privileges
Ensure that all information meets legal, federal and state guidelines when processing applications
Responsible for carrying out various credentialing processes in relation to physicians and allied health practitioners
Process applications for initial applicants as well as reappointments (approximately 125-200 quarterly)
Collect and process significant amounts of verification and accreditation information
Maintain and update accurate information in the Echo database (includes education, training, experience, licensure)
Prepare material for the Credentials Committee meeting, MEC as well as the Board of Trustees meeting
Sets up and maintains provider information in Echo
Maintains confidentiality of provider information
Ensure compliance with the Bylaws at each location as it pertains to the credentialing process
Schedule, and on occasion, attend and take minutes for site-based medical staff department meetings
Process and collect dues for the site-based medical staff
Compiles and maintains current and accurate data for all providers
Sets up and maintains provider information in online credentialing database
Tracks license and certification expirations for all providers
Maintains confidentiality of provider information
All other duties as assigned
Qualifications:
Knowledge of the credentialing process is required
Ability to organize and prioritize work and manage multiple priorities
Excellent verbal and written communication skills
Ability to research and analyze data
Ability to work independently
Ability to establish and maintain effective working relationships
Excellent computer skills
$52k-71k yearly est. 1d ago
Customer Service Representative
Robert Half 4.5
Patient access representative job in Edison, NJ
We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism.
Key Responsibilities
Respond to customer inquiries via phone, email, or chat
Resolve customer complaints and issues in a timely and effective manner
Provide accurate information about products, services, and policies
Process orders, returns, exchanges, or account updates
Document customer interactions and maintain accurate records
Escalate complex issues to the appropriate team when necessary
Maintain a positive, professional attitude at all times
Qualifications
Previous customer service experience preferred but not required
Strong verbal and written communication skills
$29k-36k yearly est. 3d ago
Customer Service Representative
ABM 4.2
Patient access representative job in Newark, NJ
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes.
For more information, visit ***********
Under the direction of the Supervisor-In-Charge provide the first-line supervision of all personnel of the contractor engaged in the parking lot operation to ensure safe and efficient service, which may include resolution of problems at the exit plazas. Check all parking equipment and areas for condition and serviceability.
$30k-38k yearly est. 3d ago
Credentialing Specialist (onsite)
Pacer Staffing
Patient access representative job in Summit, NJ
Job Title: Credentialing Specialist - Summit, NJ (ONSITE ROLE) NO REMOTE
Hours: 37.5 hours/week (8:00 AM - 4:00 PM, Monday-Friday)
Duration : 13 Weeks
MUST HAVE PROVIDER CREDENTIALING EXP. Purpose: To confirm a clinician is qualified,
Requirements:
2+ years of credentialing experience (medical staff office or hospital setting preferred).
Strong knowledge of regulatory standards and credentialing best practices.
Excellent written/verbal communication and organizational skills.
Proficient in Microsoft Office and Echo or similar credentialing systems.
Ability to manage multiple tasks independently and meet deadlines
Duties :-
Verification of Credentials Confirm that healthcare providers (e.g., physicians, nurses, therapists) have valid and current licenses, certifications, education, and training. Verify board certifications, malpractice history, and work experience.
. Compliance and Regulatory Oversight Ensure all providers meet the requirements of regulatory agencies, hospitals, and insurance networks. Maintain compliance with standards from organizations such as The Joint Commission (TJC) or NCQA.
. Enrollment and Privileging Manage applications for providers to be enrolled with insurance payers (so they can bill for services). Handle the hospital privileging process, which authorizes providers to perform specific procedures within a facility.
Record Maintenance Maintain accurate and up-to-date credential files for each provider. Track expiration dates for licenses, certifications, and re-credentialing timelines
. Communication and Coordination Act as a liaison between providers, HR, medical staff offices, and payers. Communicate with state licensing
$35k-57k yearly est. 5d ago
Customer Service Representative
Randstad USA 4.6
Patient access representative job in Burlington, NJ
We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment.
What You'll Do:
Actively listen to customer inquiries to provide accurate information on products, parts, and services.
Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments.
Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up
Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules.
Essential Qualifications:
High school diploma, GED, or equivalent experience.
0-1 year of experience in a customer-facing or professional office environment.
Exceptional phone handling skills and the ability to practice active, responsive listening.
Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite.
What We Offer:
$22 per hour competitive compensation
M-F, 20 hours per week part time schedule
Enjoy a balanced schedule with in-office collaboration Monday through Wednesday.
Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP).
401(k) plan with company match and life insurance.
For a faster response, please email your resume to ****************************** with "CSR" in the subject line.
$22 hourly 5d ago
Medical Biller
St. Mary's General Hospital 3.6
Patient access representative job in Passaic, NJ
The Biller is responsible to bill all insurance companies, workers compensation carriers, as well as HMO/PPO carriers. Audits patient accounts to ensure procedures and charges are coded accurate and corrects billing errors. Able to identify stop loss claims, implants and missing codes. Maintains proficiency in Medical Terminology. The Biller is responsible for the follow-up performed on insurance balances as needed to ensure payment without delay is received from the insurance companies. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Operates computer to input follow up notes and retrieve collection and patient information. Is able to write effective appeals to insurance companies.
Education and Work Experience
1. Knowledge of multiple insurance billing requirements and 1-2 years of billing experience
2. Knowledge of CPT, HCPCS, and Revenue Code structures
3. Effective written and verbal communication skills
4. Ability to multi-task, prioritize needs to meet required timelines
5. Analytical and problem-solving skills
6. High School Graduate or GED Equivalent Required
$31k-36k yearly est. 5d ago
Commercial Insurance Specialist
Colonial Surety Company
Patient access representative job in Woodcliff Lake, NJ
We are seeking a motivated and knowledgeable Commercial Insurance Specialist to join our business insurance team. This role is responsible for advising commercial clients on insurance products, quoting and binding policies, servicing accounts, and ensuring customer satisfaction. The ideal candidate has a strong understanding of P&C insurance products and thrives in a fast-paced, client-focused environment.
Key Responsibilities:
Develop and maintain relationships with commercial clients, ensuring their property and casualty insurance questions are answered.
Provide quotes, online policy insurance policies, and process endorsements, renewals, and cancellations.
Respond to client inquiries and follow up to ensure excellent customer service and retention.
Stay current on products, underwriting guidelines, and regulatory requirements.
Maintain accurate records in the CRM and agency management systems.
Requirements:
2+ years of experience in commercial property and casualty insurance preferred.
Active P&C insurance license is a bonus
Strong phone skills
Familiarity with small and mid-size business insurance products and rating tools.
Strong communication and customer service skills.
Ability to multitask, manage priorities, and meet deadlines.
Ability to commute daily to our Woodcliff Lake, NJ office is required. This is an in-office position, Monday through Friday, from 8:30 AM to 5:30 PM. Business attire and a clean-shaven appearance are required each day.
Preferred Qualifications:
Experience working in an independent agency or with a direct writer.
Bilingual abilities are a plus.
Bachelor's degree or equivalent professional experience.
$30k-40k yearly est. 2d ago
SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK
Hess Spine and Orthopedics LLC 4.9
Patient access representative job in Princeton Junction, NJ
Job DescriptionOverview Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK MUST speak fluent English and Spanish.
Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
Provide education and support to patients and their families regarding the provider's treatment recommendations.
Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
Document all interactions and updates in the patient's medical records accurately.
Skills
Strong knowledge of clinic operations and medical practices.
Solid understanding of human anatomy to effectively assess patient needs.
Excellent communication skills for interacting with patients, families, and healthcare teams.
Ability to manage multiple cases simultaneously while maintaining attention to detail.
Knowledge of orthopedic practices is a plus.
Speak fluent Spanish and English
This role requires a compassionate individual who is dedicated to patient care and satisfaction.
$36k-55k yearly est. 20d ago
Registrar
Wildwood City School District
Patient access representative job in New Jersey
Secretarial/Clerical/Secretary - 12-Months
REQUIREMENTS:
Candidate must demonstrate competency in the following areas: independent worker, team player, analytical thinker, multi-tasker, follow through, interpersonal skills, Microsoft Office Suite, Google Suite and modern office practices. Candidate must have the ability to communicate well in writing and verbally (in-person and on telephone) and to work with students, staff, colleagues, and parents. Previous experience working with a diverse student population preferred. Bilingual Spanish a plus.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Process registrations and withdraws and ensure that required forms and documents are complete; Disseminate registration information to various departments within the District; Maintain the student database for efficiently and accurately fulfilling the district's reporting requirements for federal, state and county reports; Maintain the confidentiality of pupil records, and district data; Maintain a working knowledge of the laws and procedures pertaining to residency, guardianships, and state registers; Provide input for improving systems, procedures and communication and hold an interest in continual growth in data management; Act as the primary contact for families and staff regarding enrollment, records, and portal issues; Assist McKinney-Vento Liaison.
COMPENSATION/BENEFITS:
Salary Range: $41,841-56,577 per year
Benefit Package: Medical / Dental / Vision, Personal and Sick Time
Posting shall remain open for a minimum of 10 days from the date of this posting or until a suitable candidate is found.
AA/EOE
$41.8k-56.6k yearly 4d ago
Patient Access Representative - FT, Days (7A-3:30P) - Stratford ED
Kennedy Medical Group, Practice, PC
Patient access representative job in Camden, NJ
Job Details
7A-3:30P Week 1: Mon, Tues, Weds, Fri, Sat Week 2: Sun, Mon, Weds, Thurs, Fri Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
Job Description
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned
Requests photo ID and insurance cards, scanning copies
Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients.
Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients' insurance coverage and benefits including patient's out of pocket liability. Ensures proper referral and authorizations are on file as needed.
Completes all activities with adherence to departmental and institutional protocols
Assures regulatory and compliance requirements are met
Achieves individual and team performance metrics
Communicates and collects out-of-pocket liability from patients at the time of service
Rotates assignment to all points of service areas within PatientAccess (Outpatient Registration and Emergency Department)
Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner
Knowledge of medical terminology and/or third-party insurance coverage including managed care plans
Strong verbal and written communication and customer service skills
Meticulous attention to detail
Minimum Education and Experience Requirements
Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
AND
Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless AccessRepresentatives with a minimum of 1 year of experience will be considered as meeting the experience requirement.
Salary Range
$17.00 to $21.89 Hourly
The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Kennedy University Hospitals, Inc
Primary Location Address
18 East Laurel Road, Stratford, New Jersey, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here
$17-21.9 hourly Auto-Apply 16d ago
Patient Access Representative
U.S. Urology New Jersey Practice
Patient access representative job in East Brunswick, NJ
About the Role The PatientAccessRepresentative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The PatientAccessRepresentative is to be cross-trained in all aspects of reception to supply sufficient coverage. Certain duties may vary based on office location and department structure. What You'll Be Doing • Greets patients and visitors in a prompt, courteous, and helpful manner. • Effectively handles the patient check-in/checkout process. • Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position. • Reviews patient's chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient. • Performs scanning and sorting within EMR system • Verifies and updates current insurance information with the Patient • Collects Patient payments • Performs all other duties as assigned. What We Expect from You • High School Diploma • Interact professionally and positively with all patients, colleagues, managers and executive team • Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. • One year of experience working in a medical practice or in a health insurance organization • Excellent verbal and written communication skills • Prior use of EMR systems preferred • Travel to other clinics as needed Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
$34k-43k yearly est. Auto-Apply 12d ago
Bilingual Patient Advocate, Educator
The Women's Centers 3.9
Patient access representative job in Cherry Hill, NJ
Bilingual Patient Advocate, Educator - Full-Time
Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care
Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care.
Patient Advocate, Education and Lab Responsibilities include:
Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans
Serving as an advocate to patients, their partners and families, providing referrals when necessary
Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience
Cross training on Front Desk Receptionist and Financial Intake includes:
Performing patient check-in
Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients
Reconciling deposits and completing all required tracking paperwork
Participation in training of interns
Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks.
Ideal candidates possess:
Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience.
Effective communication skills
Strong computer skills (Electronic Health Record experience a plus!)
Ability to multitask, strong attention to detail and excellent time management skills
General knowledge of reproductive systems
CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences.
Full-Time hours Tuesday through Saturday - no nights - no holidays
Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.
$33k-38k yearly est. Auto-Apply 12d ago
Patient Access Representative
Jag Physical Therapy 4.2
Patient access representative job in Jersey City, NJ
As a PatientAccessRepresentative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.
Who We Are:
JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers.
What You'll Love About Us:
Competitive pay
Support for ongoing education and training
Opportunities for advanced growth including team leader, regional manager, and director
Provided uniforms
Health, Dental, & Vision Benefits
HSA Options including dependent care, medical, and commuter benefits
$10,000.00 Term Life Insurance benefit at NO cost to employees
up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and their families
TicketsAtWork and LifeMart company perks
Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
What You'll Need:
High school diploma or equivalent.
Completion of a medical assistant certificate program preferred.
1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
Excellent organizational and time management skills
Strong interpersonal communication skills
Ability to work independently or as part of a team
Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
What You'll Do:
Greeting patients and other visitors in the medical office.
Answer patient questions and provide assistance and directions when necessary.
Field all phone calls that arrive using our general office number.
Utilize medical office software to schedule new and follow-up appointments for patients.
Register new patients and update necessary records.
Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
Daily collection of patient financial responsibility
Maintain confidentiality of all patient records.
Completing and tracking insurance verifications, authorizations, and referrals.
Knowledge of Workers' Compensation and Auto claim submissions.
Perform other diverse duties as requested or required.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.
$33k-41k yearly est. Auto-Apply 60d+ ago
Patient Access Coordinator
CCRM Fertility
Patient access representative job in Wall, NJ
Job Description
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit ***************
Location Address: CCRM 3350 Highway 138, Wall Township, NJ
Department:
Work Schedule: Weekdays Monday-Friday (6:30AM -2:30 PM)
We Offer Our Team Members:
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
How You Will Make an Impact: The PatientAccess Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.
What You Will Do: The PatientAccess Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The PatientAccessRepresentative is the first person to greet patients and will answer questions or provide general information. This position reports to the PatientAccess Manager.
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.
Scan insurance cards, picture identification, and prior medical records.
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.
Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.
Monitor the correspondence dashboard in Athena (Return mail).
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.
Protect confidential information and patient medical records.
Answer phone calls, take messages, and forward based on urgency.
Contact patients missing “New Patient” paperwork, two days prior to their appointment.
Mail patient information and education materials.
Monitor faxes and distribute to appropriate staff/departments.
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
Ensure the building is locked and secured at close of business.
Other duties as assigned.
What You Bring:
High School Diploma or GED required.
1+ year administrative experience required.
Previous experience in reproductive medicine or Women's health is preferred.
Prior experience with Athena preferred.
Ability to work weekends, evenings, and holidays, on a rotating basis.
Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).
CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$34k-43k yearly est. 8d ago
Patient Access Representative In Patient Access Per-Diem 23595
Bergen New Bridge Medical Center 4.7
Patient access representative job in Paramus, NJ
Join Our Team at New Bridge Medical Center!**
We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you're passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a PatientAccessRepresentative.
Job Duties
Accepts reservations for hospital admission, clinic visits, SDS, ED and behavioral health services.
Inputs information in Paragon and completes appropriate forms.
Receives and records accurate demographic, financial and insurance information for all patients registered. Verifies all information and updates the patient's information in the computer as necessary.
Verifies the accuracy of demographics and insurance information at the time of patient's Admission;Scans each required items (if available) such as ID/Insurance Cards/Consents and eligibility into ILE.
Contacts insurance companies on behalf of the ED clinical staff in notification of a patient's admissions to the behavioral health units.
Refers patients that are self pay to the appropriate ARMDS representative to see if the individual qualifies either for Medicaid and/or Charity Care.
Financial clearance and approval must be obtained for any patient that is seeking ambulatory and/or outpatient psychiatric services; all Self Pay patients should receive a clearance slip from Credit and Collections with the appropriate payment plan noted.
Admits, discharges and transfers patients to and from units such as Emergency Room, Skilled Nursing Facility, Psychiatric Services, SDS, etc.
Coordinates with nursing the assignment of acute care beds based on sex, diagnosis, acuity and age. Behavioral Health beds are assigned by the Access Center as well as the ED nursing staff.
Maintains accurate bed census and statistics. Performs a Census Reconciliation in the am with each unit. Reconciliation is done patient by patient and bed by bed to obtain the accurate count.
Routes admission forms to appropriate departments.
Ensures that each discharge order received has a discharge disposition and that upon a patient status transfer the service code and plan code have been selected correctly.
Collects payments for deposits to meet deductibles and co-insurance.
Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations
Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. Assesses gaps in policies and procedures, and create necessary policies and procedures to fulfill these gaps.
Understands and adheres to the Medical Center's Code of Conduct.
Familiar with the Medical Center's Mission, Vision, and Values Statements.
Other Duties
Notifies supervisor concerning admissions that do not meet the hospital financial policy.
Maintains accurate logs (ie Census, Outpatient Ambulatory).
Participates in educational programs and in-service meetings.
Cross Training to occur in as many divisions within PatientAccess (exception: Central Scheduling).
Answers telephone calls utilizing the proper standards of Telephone Etiquette.
Performs other duties as assigned to support the overall objectives of the department and organization.
Position Qualifications
One to three years Customer Service Experience.
Prior Registration Knowledge required
Typing: 50+ WPM.
Must pass alphanumeric skills test.
Good oral and written communication skills
Prior Medical Terminology is required
Good interpersonal skills.
Speaks, reads and writes English to the extent required by the position; Bilingual Preferred
Education
High School Graduation and some college preferred.
Job Setting/Physical Demands
All areas of PatientAccess - contact with patients and hospital staff.
Occasionally lifts positions, pushes and/or transfers patients.
Occasionally lifts and carries baggage or equipment belonging to patients.
Salary commensurate with experience within posted range.
$18.58/ Hour
We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.
$18.6 hourly 41d ago
Medicaid/CharityCare Eligibility Representative
Panacea Healthcare Solutions
Patient access representative job in East Windsor, NJ
The KA Consulting Services division of Panacea has been assisting hospitals and healthcare systems with the intricacies of reimbursement since 1978. Throughout our history, we have focused on helping our clients navigate the complexity of both governmental and commercial-payment models with the dual goals of optimizing revenue and achieving compliance. Our extensive knowledge base and years of industry experience provide a blueprint for clinical decision making, data analysis, and documentation - the backbone for a successful hospital or health system.
Panacea Healthcare Solutions is looking for a Medicaid/CharityCare Eligibility Representative to work at our client facilities with patients applying for financial assistance.
Requirements
Essential Job Functions and Primary Duties:
Assisting patients in applying for financial assistance through Medicaid or Charity Care on behalf of our client facility.
Interviewing patients or authorized representatives via phone or in person to gather information to determine eligibility for medical benefits.
Obtaining, verifying, and calculating income and resources to determine client financial eligibility.
Documenting case records using automated systems to form a record for each client.
Following up with applicants to obtain accurate and complete information within strict timeframes.
Completing/following up on all forms related to Medicaid and Charity Care eligibility.
Performing any additional tasks related to the position assigned by the Manager.
Minimum Qualifications:
High school diploma/GED, Bachelor's degree is preferred.
Must be ambitious and self-directed in a fast-paced environment and can perform in a high volume, multitasking setting.
Must be trustworthy, professional, detail and goal oriented.
Must have exceptional customer service and excellent verbal/written communication skills.
Must be able to learn and work with Medicaid eligibility regulations.
Preferred Qualifications:
Knowledge of Medicaid and Charity Care program.
Experience working in a hospital setting.
Ability to speak and read Spanish.
$31k-40k yearly est. 60d+ ago
Registrar
Rider University 4.1
Patient access representative job in Lawrenceville, NJ
Rider University invites applications for the Registrar. Reporting to the Provost and Sr. Vice President of Academic Affairs, this individual will provide strategic leadership and administrative oversight for all functions related to academic records, registration, scheduling, degree certification, and compliance. As the official steward of student records, the Registrar ensures compliance with federal and state regulations, accreditation standards, NCAA eligibility requirements, and U.S. Department of Veterans Affairs (VA) reporting. The Registrar collaborates closely with academic and administrative leaders to manage enrollment services, optimize processes, and deliver exceptional service to students, faculty, staff, alumni, and external stakeholders.
* Bachelor's degree required
* 7-10 years of progressively responsible experience in a registrar's office, enrollment services, or related area
* 3-5 years of supervisory or leadership experience
* Expertise in student records management and FERPA compliance
* Excellent communication, problem solving, and interpersonal skills
* Ability to manage multiple priorities in a fast-paced environment
* Satisfactory background and/or DMV checks required.
* Master's degree in higher education, student affairs, business administration, or related field preferred
* Experience with NCAA and/or VA compliance preferred
* Bilingual preferred
$34k-45k yearly est. 3d ago
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