Patient access representative jobs in New York - 3,182 jobs

Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened in 2022 and has quickly built a strong foundation with three full-time team members who work together in a supportive, team-oriented environment. Team members enjoy several great perks, including paid time off, a Simple IRA, and reimbursement for licensing costs. The office also keeps things fun and motivating with Friday lunch promos for meeting goals and end-of-year celebrations. We also have a room where team members can relax and recharge during breaks. Our office culture is down-to-earth and friendly, where everyone values teamwork, communication, and genuine engagement with both customers and colleagues. The agent fosters an approachable, easygoing atmosphere where people are encouraged to contribute ideas, build relationships, and grow within the agency. If you're personable, motivated, and enjoy being part of a collaborative, high-energy team, this agency offers the perfect place to grow your career while enjoying a welcoming work environment. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Alex Sette - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.

Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. About the Role At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience. Prime Offers Medical, Dental, Vision insurance Flexible schedule On-the-job training Pad time off Referral program 401(k) matching Monthly performance-based, incentive programs Key Responsibilities Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience. Communicate clearly and professionally to ensure every guest feels valued and understood Embody company values by providing friendly, efficient support and contributing to a positive team culture Collaborate with team members and share insights to continuously improve our service offerings Respond promptly to every inbound call, treating each customer with equal importance and urgency Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience Offer knowledgeable assistance regarding services, policies, and procedures Troubleshoot and resolve customer issues, escalating complex cases as needed Maintain accurate records of customer interactions and follow-up actions Qualifications A genuine passion for hospitality and customer care Strong attention to detail with the ability to meet expectations and deadlines Ability to manage multiple tasks effectively Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests. Capability to handle sensitive and confidential information with discretion Proficiency in Microsoft Office applications and web-based tools Excellent written and verbal communication skills Comfort working both independently and as part of a team Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement A desire to grow within the company, taking pride in serving our guests Bilingual Preferred We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance. Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences. Pay Range: $20.00 per hour + Commission Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

We're seeking a passionate and empathetic Customer Service Representative to join our Corporate Customer Service Center in Batavia, NY. In this role, you'll be the heart of our customer experience, resolving concerns, managing warranty inquiries, and coordinating solutions across multiple states. With the potential to transition to a work-from-home position after 90 days, this is your chance to shine in a fast-paced, supportive environment where your problem-solving skills and positive attitude will make a real impact. What You'll Do As a Customer Service Representative, you'll be the heart of our customer experience, turning challenges into solutions and ensuring every guest feels heard and valued. Your key responsibilities include: Master the Warranty: Become an expert on our warranty offerings, guiding customers through coverage details and limitations with clarity and confidence. Champion Customer Advocacy: Be the voice for our guests, managing concerns across platforms, including social media, to maintain our stellar reputation. Resolve with Excellence: Coordinate with internal teams and external partners to tackle customer issues in a multi-state environment, ensuring seamless resolutions. Document with Precision: Execute flawless documentation and procedures, acting with integrity to keep accounts accurate and organized. Exercise Smart Judgment: Escalate serious issues through the right channels while bringing creative solutions to improve daily operations. Embrace Flexibility: Thrive in a fast-paced office with a touch of chaos, adapting to unique accounts and using your judgment to get things done. Who We're Looking For This role is ideal for someone who: Loves Problem-Solving: You enjoy smoothing out bumps in the road for customers and coworkers alike, turning challenges into opportunities. Thrives on Interaction: You're energized by connecting with people, educating customers, and finding solutions even when things go wrong. Stays Positive: Your glass is always half full, and you bring an upbeat, can-do attitude to every situation. Brings Ideas: You're not afraid to suggest improvements or point out where we can do better, always with a focus on solutions. Handles Fast-Paced Chaos: You're comfortable in a dynamic office environment where no two days are the same, and you use your judgment to stay on top of it all. Why You'll Love Working With Us Competitive Pay: Start at $17.00 per hour with opportunities to grow. Flexible Schedule: Tuesday - Saturday 9AM - 5PM Supportive Team Culture: Join a passionate, collaborative team that values your ideas and celebrates success together. Growth Opportunities: With 20 stores across three states, we're a growing company with paths for career advancement. Flexible Work Options: Potential to work from home after 90 days, giving you the balance you need. Make an Impact: Your work directly contributes to our 5-star reputation and customer satisfaction. Ready to Join Us? If you're ready to bring your positivity, problem-solving skills, and customer-first mindset to The Wellsville Group, we want to hear from you! Apply today and let's create exceptional experiences together. Compensation details: 17 Yearly Salary PI4b097d900c71-37***********7

Don't even think of applying for this job if you are not the absolute best at selling and closing sales What If you are NOT in the top 5% of possible applicants... save yourself the time and do not apply. We are not kidding Huh? Yup, move on. Why bother if you are not passionate about selling, you know who you are if you like to sell. No really this is not your typical medical office receptionist job. Look, you may or may not have experience working in the medical industry, but there is a bad psychology with Medical Care... people think it should be free Well, we don't believe that care of any sort that is extremely valuable and differentiated should be free. Do you? If so, please move on, you will not fit this role. This is not a simple smile clock in and take some phones during the day and do you take my insurance kind of calls. If you are still reading this and still not turned off then read the next line because the potential to make serious money is there Do you want to make up to $70,000 while having a positive impact on people's lives? Sound good? We are a passionate group that goes against conventional medicine. A maverick group doing things others can't and so we charge for our special care We believe in helping people avoid surgeries and we also go out of our way to consult them and solve their problems. Oh, and we infuse wellness into our core by transforming people's lives into amazing healthy lifestyles... Do you like that purpose? If we do not move on, we only want someone highly purpose driven who wants and believes in our deeply rooted purpose. Are you someone who values your own health? People buy services from people they trust and like! People aspire to progress and stay young and youthful and we literally transform people's lives with the solutions we provide. Are you excited by the possibilities? HERE BELOW IS WHAT WE EXPECT FROM YOU DAILY Schedule Control manages schedule control and manages expectations before they arrive, so there are no surprises. Book future appointments and fill up the schedule for us relentlessly despite people's excuses for parking issues, time limits, and other weak excuses Pick up phones with gusto communicating the value of our services and speak with such clarity communicating the value vividly explaining why our prices are worth it every single time Hold lengthy conversations of at least 8 to 10 minutes patiently to ensure patients are bought into our unique service. Provide an exceptional waiting room environment for clients so they will look forward to coming back in Ensure all new patients show up for their scheduled exams and follow up with your team of therapists and admins to get every single lead rescheduled Communicate with patients in real time live while double tasking and taking a credit card payment and maybe pushing a text reminder out occasionally you will have octopus' hands many times and you won't mind. Collaborate with the marketing team on new campaigns and offers and be hyper aware of the cost of all services Collect and manage cashflow to ensure we are not letting people skip their owed payments on packages that you sell Ensure we are constantly getting those five stars google review stories Build relationships with people, staff, clients, family members and get in-house referrals to go up, up, up! Have difficult conversations with underperforming Physical Therapists who refuse to sign off on plans of care and build team collaboration from them so you can get a team win. Ensure commitment to care. Without patients returning we have no practice it's your job to get people locked in to their care plan alongside the Physical Therapist team You believe in efficiency and are super detail oriented to manage papers, doctors' prescriptions, e-faxes, and checks from insurance companies. You are very systematic and follow a process and inbound collaboration with billers' coders and insurance companies collecting critical data so we can bill efficiently You are a critical thinker and can arrange staff schedules to keep our office humming and growing and never needing micro management Ideally you have skills of understanding insurance rules and codes and that's a plus but we can teach you that Job Musts: You live in Brooklyn and can get to work daily to open the doors no later than 8:15am to get the day started and you can work until 5 PM minimum You are flexible and want this as a career move not a job because we want you to grow within this company You are not going back to school and are a mature person who wants a serious occupation working alongside the principal of the company. You see yourself helping our company thrive and expand and we all grow Here below is how we expect you to show up daily ... Attitudes for this job "Front desk bartender" you hang out with people and make them feel excited to come back, "The client relations representative", the " brand storyteller on the phone" "host with the most" You will build relationships and be an influencer in real-time! You will hate this job unless you can really sell... You will be required to use your persuasive skills, deep listening skills, rapport building and getting money from people who don't want to part with their money this is so true They may have a copay and you must collect it daily! They may have a thousand-dollar bill and you must collect it with a straight face! They may refuse to sign that check but you are so commanding and persuasive that you will close them and if you don't you will follow up over and over until they see that this is the best logical solution to their problem You are relentless, driven, precise, confrontational (in a diplomatic way always asking how will you like to pay for that card or cash) You are a natural closer and you care deeply about what the marketing offer was because you aim to please. Selling is a wonderful thing if you believe in solving problems for people with known issues that people cannot solve with insurance-based care ... Only you know if you have the elephant skin to handle rejections, objections like "let me talk to my spouse", or " that's a lot of money" or "why doesn't my plan pay for that?" Only you know that instead of sympathizing with a grandma who is about to get her knee replacement you empathize with her and explain that we have solutions that are non-surgical that can help her avoid that dangerous procedure Thats exactly the conversations you need to patiently navigate day in day out and stay focused on helping those folks overcome their mindset that all Medical Care should be free -- Why? When you go to your lawyer don't they tell you the huge price tag and you say, ok sure. When you go to your eyeglass store and tell you those new glasses cost hundreds of dollars you pull out your card When you call your accountant, they charge you a retainer to "consult you on the taxes Well, we are providing a solution to problems no different than those other consultants yet people have this belief that healthcare is always free or they are reluctant to want to part with their money... HERES HOW we choose the BEST candidate.... You Must have an AMAZING friendly can-do attitude bringing your own motivation to excel (the ability to handle long shifts dealing with people in pain. You will be Immersed in so much Knowledge you may also be needed Here's how you apply... Because we only have 1 spot for this sales career opening, and we are interviewing now to fill the spot immediately, please email your resume cover letter and follow the emails we will be sending back Thanks!

A health services network in Westchester County is actively seeking a new Inpatient Hospital Biller for a great opportunity. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Analyze reimbursement and ensure adherence to payer contracts Audit and reconcile plan payments, identify variances, and escalate issues Prepare reports on contractual discrepancies and assist with payer negotiations Maintain contract software, fee schedules, and provider escalation files Conduct revenue cycle analysis, trending, and month-end reporting Collaborate with managed care and revenue cycle teams to resolve discrepancies Perform other duties, as needed Qualifications: 2+ years of experience in Hospital Patient Accounting (Patient Financial Services, Patient Accounts) Bachelor's Degree in Business and/or Health Administration Strong understanding of Account Review, Denials, Variances, and Payer Contracts Advanced skills in Excel (Pivot Tables, Formulas, Filters, etc.) Strong communication and problem-solving skills Ability to work independently with minimal training

Key Responsibilities Handle inbound calls from Eye Care Professionals (ECPs) regarding: Lens orders Order status and tracking Remakes General customer service inquiries Make outbound follow-up calls to ECPs on pending jobs Maintain an average of 8 calls per hour Deliver high-quality, professional customer support across multiple channels Resolve issues using available tools, resources, and sound business judgment Escalate unresolved issues appropriately Maintain productivity, quality, and customer satisfaction standards Work collaboratively in a team-oriented environment Communicate clearly, professionally, and courteously at all times General Function The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience. Ideal Candidate Profile Optical experience preferred (opticians, optical front desk, or similar roles) ABO Certification preferred Opportunity to pursue ABO certification post-hire for a pay increase Lab experience is a plus Strong customer service mindset with problem-solving abilities Training Combination of online optical courses and in-person 1:1 training with a team lead Training duration: 2-3 weeks before handling independent calls Basic Qualifications High School Diploma or equivalent preferred but not required Strong written and verbal communication skills in English Ability to perform basic math Customer-focused attitude Intermediate PC skills Proficient with Windows OS, Microsoft Office, internet, and web browsers Commitment to first-call resolution Ability to work effectively in a team environment

Customer Service Coordinator I Corning, NY, Hybrid 11+ Months Contract This is currently a hybrid role with 3 days in the office and 2 days working remotely. Pay Rate - $19.15/hr Details Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM Job Summary The Internal Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events. Key Responsibilities Customer Support: Provide exceptional service to internal customers via phone/email/Teams Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries. Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software. Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion. Event Coordination: Assist department groups in planning and executing customer events. Recordkeeping: Maintain accurate records of requests, orders, and communications. Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards. Qualifications: Education: Required: 2-year degree (preferably in business-related fields). Skills: Strong written and verbal communication skills for building positive relationships across all organizational levels. Exceptional organizational and multitasking abilities, with attention to detail. Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly. Experience: Preferred: Previous experience in a call center, customer service, or administrative support role. Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities.

Title-Patient Registrar Shift 8 to 4 pm Monday to Friday Pay- $19 /hr to $23/hr 6 months of Contract with possible extensions Duties & Responsibilities / Requirements High School Diploma or GED (required); some college coursework (preferred) Minimum 1 year of clerical experience (required); 5 years preferred EMR experience with the ability to multitask Bilingual Spanish speaking (preferred) Data entry speed of 4,500 keystrokes per hour (required) Knowledge of health insurance benefits and requirements (preferred) Familiarity with ICD-9 and CPT-4 coding (preferred) COVID vaccination copy required Strong customer service, communication, telephone, computer, and keyboard skills (required) Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. If Interested, you can reach me on my number ************** or email me at *******************************

Type: Temp to Permanent (Full-Time) Shift: Days Hours: 8:30 AM - 4:30 PM or 9am-5pm The Medical Affairs Credentialing Specialist processes credentialing and re-credentialing applications of physician and allied health practitioners. The Specialist reviews applications, conducts primary source verifications, prepares appointment letters, and maintains Midas database. The Credentialing Specialist contacts internal and external medical office staff, licensing agencies, and insurance carriers to complete credentialing applications. The Credentialing Specialist should have a good working knowledge of commonly used concepts, practices, and procedures relative to NCQA and Joint Commission standards. Responsibilities: Process initial and recredentialing applications for physicians and allied health professional. On a monthly basis, track expiring licensure and send reminder notices to practitioners. Collect and verify background information for practitioners using primary and secondary sources by querying various websites. Enter and maintain practitioner information in Credentialing database, as appropriate Maintain confidential credentials files and electronic medical staff databases. Assist with preparation of agenda for Credentialing Committee meetings and distribution of minutes to Committee members. Provide support during Managed Care, Joint Commission and DOH audits Additional tasks, as applicable Requirements: 3-5 years' experience in Medical staff Services and/or Credentialing CPCS Certification preferred High School diploma or Equivalency required B.S. Preferred Excellent written and verbal communication skills Excellent technical skills Excellent interpersonal skills

Hours: Full Time 10:00 AM - 6:00 PM: Sunday 11:30 AM-7:30 PM: Monday-Thursday Premium Health is looking for outstanding candidates for the Patient Care Coordinator position for our Internal Medicine Department. Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes. Conveniently located midway between Flatbush and Boro Park, our Foster Avenue location is home to our adult internal medicine, adult behavioral health, and podiatry departments. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent. Ideal candidates will have prior experience working in a medical office and have familiarity in medical terminology. Time Commitment: 10:00 AM - 6:00 PM: Sunday 11:30 AM-7:30 PM: Monday-Thursday Responsibilities: Daily responsibilities include: · Document results reviewed with provider and convey them to the patient · Reply to patient medical questions as instructed by the provider · Refill medications · Complete medical forms · Assist providers with tasks as needed · Perform tasks as assigned by supervisor Compensation: $23-$25 an hour Benefits: Public Service Loan Forgiveness (PSLF) Paid Time Off, Medical, Dental and Vision plans, Retirement plans

Answer incoming calls and electronic requests from patients, family members, and external parties in a professional and courteous manner. Register new patients and schedule healthcare appointments while ensuring timely, accurate, and compliant data entry. Verify insurance coverage or determine patient self-pay responsibilities and provide cost estimates. Handle clerical and clinical messages from patients, family members, and healthcare professionals. Identify urgent patient situations and coordinate immediate triage. Remain composed with upset callers, escalating priority issues when needed.

Title: Customer Service Representative Duration: 4 month contract The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families. Key Responsibilities: * Contact newly accepted students and their families to welcome them to the program. * Provide detailed information about the onboarding process, including required documentation, important dates, and next steps. * Answer any questions students and families may have about the program and the school. * Assist with the completion and submission of necessary forms and paperwork. * Coordinate with other departments to ensure a smooth onboarding experience. * Maintain accurate records of all communications and interactions with students and families. * Follow up with students and families to ensure all onboarding requirements are met. * Address any concerns or issues that arise during the onboarding process in a timely and professional manner. Required Skills & Experience * High school diploma or equivalent; associate's or bachelor's degree preferred. * Previous experience in customer service, preferably in an educational setting. * Excellent verbal and written communication skills. * Strong organizational and time management skills. * Ability to work independently and as part of a team. * Proficiency in Microsoft Office Suite and other relevant software. * Bilingual skills are a plus.

Experienced Medical Receptionist - Front Desk, Mineola, Long Island. For Premier Private Ophthalmology Office in Mineola, Long Island (11501), adjacent to Long Island Railroad, Mineola Station and NYU Winthrop University Hospital with affiliated practice in the NYC, East Village (close to Stuyvesant Town / Union Square/ less than 1 block to L train), Both offices are beautiful, newly renovated with a positive vibe and teaching environment. This is a great opportunity to join a well-established, growing ophthalmology practice. Experience with insurance eligibility, understanding of billing and credentialing a must. Ophthalmology and Eye Care experience preferred. Competitive starting salary and benefits package come with this part-time (possible future full-time) opportunity. If you are interested, please forward your resume to: ************************ and ***************************. Applicant must be friendly, energetic, highly organized, and dependable with excellent customer service, computer and administrative skills. The ability to effectively and professionally communicate with patients, co-workers, managers and physicians is critical. Candidates must be able to maintain a professional image in appearance as well as over the phone. Providing courteous and friendly service to all patients while contributing to building a positive work environment is key! ***Ideal candidate is someone who can work (2-4 days/wk) in both offices (Long Island and NYC). Days and times needed include Mon., Tues., Wed., and Fridays with Fridays a priority. Typical shift would be 8:00/9:00AM to 4:00/6:00PM Job Responsibilities include: • Greet patients, patient registration, telephone coverage and appointment scheduling *Multi-task • Ensure patient information is accurate including billing information • Check patient eligibility and be familiar with in NY insurance carriers including commercial, governmental, Medicare, Medicaid, HMO, etc. • Answer insurance and collection calls from patients, call insurance companies to verify coverage or receipt of claims, call insurance companies to pre-certify procedures • Inform patients of medical office procedures and policies • Maintain and manage patient records • Move patients through appointments as scheduled • Collect co-pays and payments • Obtain external medical reports as required by medical professionals • Complete other clerical duties as assigned • Ensure reception area is well maintained, neat, clean, and well stocked. • Safeguard patient privacy and confidentiality • Experience in the medical field and understanding of terminology is desirable. • Ability to work well in a team environment a must. • Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion. • Proficiency with reading, writing, and communicating in English. • Proficiency Problem-solving skills to research and resolve discrepancies. • Knowledge of medical terminology likely to be encountered in medical claim • Special projects when needed. • Great hospitality skills with patients is paramount

Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.

Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Orlando Health is seeking an experienced Neurosurgeon to join our team in Lakeland, Florida. This is an exceptional opportunity to be a founding physician in a brand-new program launching in 2026 at our anticipated Level 1 Trauma Center. About This Opportunity This position offers the unique opportunity to establish and shape a neurosurgery program from the ground up. Our team is actively developing a comprehensive support staff infrastructure to ensure optimal clinical operations and patient outcomes. You will play a pivotal role in building a world‑class neurosurgical service line at our state‑of‑the‑art facility. Qualifications: Education: M.D., D.O. Completion of an ACGME‑accredited Neurosurgery Residency Board Certified or Board Eligible in Neurological Surgery Unrestricted FL Medical License (on the ability to obtain one) and DEA Financial Package: Comprehensive benefits package includes health, vision, and dental insurance, malpractice coverage, disability coverage, deferred compensation, and matching retirement savings options starting from day one. Generous starting bonus. Annual CME stipend. Eligible employer under the Public Student Loan Forgiveness Program. As an integrated healthcare system, Orlando Health has joined forces with the nationally respected, physician‑led practice of Watson Clinic to bring exceptional healthcare to the communities of Polk County and the surrounding region. The combined strengths of this collaboration will be showcased with the summer 2026 opening of the Orlando Health Watson Clinic Lakeland Highlands Hospital. Areas throughout the new hospital will reflect the collaborative spirit between the two organizations. Experts from both Orlando Health and Watson Clinic have been heavily involved in the overall planning of the project, including design of the facility, selection of next‑generation technologies, and development of a comprehensive scope of specialized programs and services, with key programs to include cardiology, neurology, gastroenterology, obstetrics, surgery and surgical oncology. This state‑of‑the‑art facility will feature more than 300 inpatient beds, 69 emergency and observation beds, 11 operating rooms, four cardiac and interventional suites, and 18 beds in an intensive care unit that will grow to 36 at full build‑out. The hospital will support a wide offering of surgical and procedural services across multiple specialties. A robust cardiovascular program will offer diagnostic cardiology services upon opening, with the addition of PCI care soon after and further progressing to include structural heart disease and advanced electrophysiology (EP) programs. With a strong neurology focus on stroke and spine care, the hospital is expected to advance to a primary stroke center soon after opening with comprehensive stroke center to follow. A full obstetrical unit also will be highlighted on opening day with eight labor and delivery rooms, two designated C‑section operating rooms and more than 25 postpartum rooms. A 12‑bed neonatal intensive care unit debut shortly after the hospital opens. The Orlando Health system of care includes award‑winning hospitals and EDs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that stretch from Floridas east to west coasts and into Central Alabama and Puerto Rico. Collectively, our physicians and team members honor our 115‑year legacy by providing professional and compassionate care to the many patients, families and communities we serve. Along with numerous excellence awards earned by our individual hospitals and institutes, Orlando Health is recognized for an exceptional workplace culture that focuses on personal and professional growth programs that support our physicians and team members throughout their careers. Joy in Medicine designation by the American Medical Association Great Hospitals in America 2024, Becker's Hospital Review Great Place to Work Certification 150+ Top Places to Work in Healthcare 2025, Beckers Healthcare Top Workplaces Award 2025, USA Today Americas Greatest Workplaces 2025, Newsweek Glassdoors Best Places to Work 2025 #J-18808-Ljbffr

About Us M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. Job Description We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role. Primary Responsibilities · Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays. · Ensure clients provide accurate and complete data for timely and compliant claims · submission. · Collaborate with the coding team to resolve claims on hold due to incomplete or · missing information. · Accurately review and process patient encounters in compliance with coding and · billing regulations. · Demonstrate understanding of various surgical specialties and their specific billing · requirements. · Identify gaps or deficiencies in clinical documentation, work with physicians to · clarify and improve records. · Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations. · Participate in internal billing audits and implement process improvements based on · audit findings. · Work proficiently within Electronic Medical Records (EMR) systems. · Perform additional billing-related tasks and responsibilities as assigned. Qualifications · Proficient in CPT and ICD-10 coding. · In-depth knowledge of CMS, LCD, and NDC billing requirements. · Familiar with both CMS-1500 and UB-04 billing formats. · Proven ability to independently identify and resolve billing and coding issues. · Strong attention to detail with excellent analytical and organizational skills. · Experience with commercial insurance payers. · Prior experience with surgical billing required. · Familiarity with Epic EMR system is preferred. · 3-5 years experience in a billing position or related position Benefits M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary This position offers a salary range of $70,000 to $95,000 annually, commensurate with experience.

Title: Customer Service Representative Department: Government About Us For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees. Position Summary Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results. Key Responsibilities Address customers' requirements from phone, fax, mail, or EDI communications Prepare & submit quotations to customers Prepare cost and pricing data, Negotiate price Review and negotiate Contract terms and conditions Review & process customers' orders ensuring accuracy for data entry Expedite critical orders Source stock for critical requirements Review & action customer open orders Interchange parts Obtain certifications or test reports when necessary Initiate customer return process Assist accounting with customer payment issues when required Advise customers of order progress, deliveries, discrepancies, quality Completes all other assignments that may be required by the company Qualifications & Experience Legal resident of USA 2-year college or technical school degree, 4 year preferred (or equivalent experience) Proficient in English, other languages a plus Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word High school math or better Excellent vision, corrected and or uncorrected Preferred AS400 proficient-Bosanova (preferred) Core Competencies Communication-written, oral, phone, computer, internet Computer literate Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations E-Mail etiquette Ability to read and understand multivariable charts and technical drawings Understand product application Analytical and acute problem-solving capabilities Ability to work in a team environment as well as independently Excellent sense of customer service Respect and empathy for other people Ability to listen and reason Ability to focus on tasks and be effective in pressure situations Goal oriented Negotiation Organized and detail oriented What We Offer Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans Life insurance with the option to buy additional insurance for the employee, spouse, and children 401K retirement plan with a company match and a company funded pension plan Paid time off Paid company holidays Tuition reimbursement Commitment to Diversity, Equity & Inclusion At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know. How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.