Patient access representative jobs in Norman, OK

Patient Access Representative Department: Arthritis & Clinical Immuno Location: Oklahoma City, OK START YOUR APPLICATION Overview and Responsibilities The OMRF Multiple Sclerosis Center of Excellence is seeking a compassionate Patient Access Representative who thrives in a fast-paced environment. This is an excellent opportunity for someone looking to gain experience during a gap year before starting a clinical graduate program. Responsibilities included within the role: CUSTOMER SERVICE Answer and correctly route all incoming calls and respond appropriately to inquiries and requests for information. Maintain clinic schedule including setting patient appointments, confirming appointments with reminder calls, and amending provider schedules according to availability. ADMINISTRATIVE SUPPORT Greet patients and other individuals with clinic business. Direct patients and/or visitors to various clinic areas. Prepare and send general correspondence and patient letters as directed by providers and/or clinic manager. Receive and distribute mail. Monitor office supplies in work area to ensure adequate inventory level and advise supervisor of malfunctioning office equipment. PATIENT ACCESS & RECORDS Enter patient information on all new patients as well as periodic updating of established patient accounts. Consistently obtain and copy/scan insurance cards and IDs. Maintain patient charts and medical records. Ensure completion of and obtain signatures on all necessary forms and documents required by clinic and by law. Schedule referrals as directed by the providers to other physicians and/or ancillary services. INSURANCE & BILLING Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Contact insurance companies for pre-authorizations and pre-certifications as required prior to patient receiving services. Review insurance verification and advise patient of third-party benefits. Explain third party and self-pay portion of bills to patients and/or guarantor. Collect copayment. Communicate in a professional manner to patients regarding all outstanding balances. Evaluate financial status of patients accounts, initiate and make payment arrangements, and maintain a continuous follow up process on all accounts to minimize loss in revenue. Log cash collected, generate receipts, and maintain balanced cash at all times. Gather and route billing information appropriately and manage billing work queues and inquiries. CLINIC OPERATIONS Open and close the clinic. Assure cleanliness and organization of waiting room. Perform other related duties as assigned that correspond to the overall function of this position. Minimum Qualifications High school diploma or GED, or equivalent experience. Must demonstrate good written and verbal communication and customer service skills. Proficiency in using computer systems and software, including Microsoft Office Suite. High attention to detail, dependability, and willingness to learn. The ability to prioritize, meet deadlines, work independently, and demonstrate professionalism with diverse personalities and cultures are essential. Preferred Qualifications Two years or more of previous office experience in a physician's office or other health care setting preferred. Proficiency in EMR scheduling and registration, particularly EPIC, preferred. Bilingual in Spanish and English. Work Hours Typically, Monday through Friday from 8:00AM to 5:00PM, however, hours may vary slightly depending on workload and patient/participant scheduling. OMRF Overview Founded in 1946, the Oklahoma Medical Research Foundation (OMRF) is among the nations oldest, most respected independent, nonprofit biomedical research institutes. OMRF is dedicated to understanding and developing more effective treatments for human diseases, focusing on critical research areas such as Alzheimers disease, cancer, lupus, multiple sclerosis, and cardiovascular disease. OMRF follows an innovative cross-disciplinary approach to medical research and ranks among the nations leaders in patents per scientist. Located in Oklahoma City, a city that offers a dynamic and flourishing downtown area, with low cost of living, short commute times and a diversified economy, OMRF has been voted one of the Top Workplaces since the inception of the award. This achievement has been accomplished thanks to OMRF individuals who share a unified understanding that our excellence can only be fully realized with a collective commitment to our mission, . . . so that more may live longer, healthier lives. Successful candidates will demonstrate commitment to this mission. OMRF Benefits: We offer competitive salaries and comprehensive benefits to full-time employees including medical, dental, and vision insurance, minimum 8% company retirement contribution, vacation and sick leave, and paid holidays. All employees have access to our onsite café, free onsite fitness center with access to personal trainer, free parking and much more! Relocation assistance available for those located 50 miles outside of Oklahoma City metro. Learn more about our benefits here. OMRF is an Equal Opportunity Employer. START YOUR APPLICATION

Job Details Summit Medical Center Outpatient Surgery - Oklahoma City, OK Full Time High School Day Admin - ClericalAdmitting Clerk- Description Summit Medical Center is seeking an Admitting Clerk to join our Quality Care Team at our Oklahoma City location. This position is scheduled from 6:00 a.m. to 2:30 p.m., Monday through Friday. Summit Medical Center has established an outstanding reputation for quality services. Credit for this goes to every one of our employees. We are committed to doing our part to ensure each employee has a satisfying work experience and can take pride in working at Summit Medical Center. Admits patients, which includes interviewing, preparing admission forms, and assigning rooms. The staffing of Summit Medical Center is based on a teamwork concept. Employees may be cross-trained in other administrative areas and may be expected to perform duties beyond their normal responsibilities as staffing and patient needs change. Responsibilities: 1. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. 2. Admits patients to the facility, checks all demographics for accuracy, and inputs all demographic information into the computer. 3. Reviews all patient verified insurance benefits to determine if insurance coverage meets the standards of admission as stated in hospital policy. 4. Explains financial requirements to the patient or responsible party and collects deposits or deductibles as required. 5. Answers phone for incoming call as necessary. 6. Notifies supervisor concerning admissions that do not meet the hospital's financial policy criteria. 7. Schedules and coordinates appointments for elective surgery. 8. Compiles and distributes information regarding patients' personal, insurance, and financial status. Provides appropriate forms to billing and other departments. 9. Maintains department records, reports, and files as required. 10. Maintains and cares for department equipment and supplies. 11. Participates in educational programs and in-service meetings. 12. Scans Medical Records into the operating system. 13. Performs other duties as assigned or requested. 14. Maintains established center/departmental policies and procedures. 15. Maintains confidentiality of patient and center-related business. 16. Develops and maintains an effective working relationship with patients, families, visitors, and other center employees. 17. Documents concisely, precisely, and accurately on all records or documents as indicated by policy. 18. Participates in Quality Assessment activities as directed for the continuous improvement of patient care and center business. SMC offers a competitive benefits program to both full-time and part-time employees and their families. SMC pays most of the benefit, while a low premium cost is deducted from the employee's paycheck on a pretax basis. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Bonus opportunities Work Location: In person Qualifications Qualifications: 1. High School diploma or equivalent. 2. On-the-job training or equivalent training in admitting procedures. 3. Possess good verbal and written communication skills. 4. Must be alert, honest, and of good character. Special Skills and Knowledge: 1. Basic office, computer skills and data entry experience. 2. Familiar with medical terminology. 3. Strong understanding of medical insurance. 4. Excellent customer service skills. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Compliance with the attendance policy. 2. Compliance with continuing and mandatory education programs. 3. Ability to respond quickly, physically, and mentally when priorities and /or the patient's condition change. Physical/Mental Requirements for Position: 1. Ability to read and write (legibly). 2. Ability to communicate appropriately and effectively. 3. Ability to understand and resolve simple problems. 4. Ability to understand simple to complex instructions. 5. Ability to respond quickly, physically, and mentally as the need arises. 6. Ability to frequently utilize the full range of motion, including crouching, stooping, reaching, bending, and twisting. 7. Ability to lift up to 10 pounds. 8. Ability to see, hear, and distinguish color. 9. Ability to prioritize and handle multiple tasks. 10. Ability to function independently without constant supervision. 11. Ability to constantly utilize manual dexterity. 12. Ability to prioritize and handle multiple tasks. Bloodborne Pathogen Classification: Category 3- No occupational exposure

About Us HIGHLIGHTS SHIFT: DAYS (7a-7p) JOB TYPE: PRN FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) PERKS: Night/Weekend shift differentials, Paid Referrals We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.

Community Hospital is hiring a Full Time Patient Access Rep with a $500 Sign On Bonus! We're offering an exciting opportunity to work alongside a dedicated, compassionate team - where you are valued just as much as the patients we serve. At Community Hospital, we are guided by our C.A.R.E.S. values where Compassion is required, Attitude is valued, Respect is demanded, Excellence is expected and Service is commended. Come be a part of a place where your hard work is recognized, your goals are supported, and your impact matters. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: * Medical, dental, vision, and prescription coverage * Life and AD&D coverage * Availability of short- and long-term disability * Flexible financial benefits including FSAs, HSAs, and Daycare FSA. * 401(k) and access to retirement planning * Employee Assistance Program (EAP) * Paid holidays and vacation The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at the facility. Responsible for accurately gathering and entering patient information into the computer as received from the patient and/or the physician's office, verifying benefits for non pre-registered patients, and obtaining signatures on required forms. Responsible for collecting co-payments, deductibles, and co-insurance from patients at the time of service. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the facility. Essential Functions: * Communicate with clinical departments or Scheduling Representative to obtain scheduled appointments and/or orders prior to the service date. * Pre-register 98% of all scheduled patients a minimum of three (3) business days in advance of their arrival. * Obtain, validate and accurately enter in the computer system, the patient's demographic and insurance information while maintaining an acceptable accuracy rate (95% plus) as evidenced by routine quality review. Information may be obtained from the physician's office or the patient via direct contact, telephone or fax. * Thoroughly review the MPI so that duplicate medical records numbers are avoided. * Obtain signatures on all necessary forms and documents required by hospital and by law. * Ensure MSP Questionnaire is completed for every Medicare registration. * Work closely and cooperatively with the physician office staff, schedulers and other hospital departments to schedule and prepare required information before the patient's arrival. * Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Assist by contacting to the insurance company for pre-authorizations and pre-certifications as required prior to patient receiving service when asked by Director. * Effectively communicate with physician office staff to resolve authorization issues and coordinate registrations as required. * Collect co-payment, deductible or co-insurance previously identified by the Insurance Verification Specialist or as indicated on the insurance card or online eligibility system, when the patient arrives for service. * If working in Emergency registration, ensures compliance with the EMTALA regulation for all patients. * Log cash collected, generate receipts, and maintain balanced cash at all times. * Meet monthly cash collection goals as determined collaboratively by Department Director/Manager and CBO. * Consistently obtain and copy/scan insurance cards and driver licenses. * Responsible for knowing the functions of the phone system in order to professionally handle incoming calls, appropriately transfer calls, and assist with any internal calls when asked to do so by Department Director or Team Lead. * Perform the reception/greeter function at the front desk entrance as needed. * Verify medical licensure and check Medicare Sanctions websites for non-credentialed physicians ordering outpatient diagnostic tests (Community Hospital Only). * Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible. * Meet established quality and productivity standards for self and for the team. * Anticipate and adapt to change (e.g., hospital policy changes, operational/procedures, insurance changes) in a positive manner. * Foster and reinforce team-based results. * Adhere to time and attendance standards as outlined in the Human Resource Policy manual. Provide proper notification of absence or tardiness within established departmental time frames. * Ensure patient confidentiality adhering to HIPAA guidelines. * Demonstrate the knowledge, skills and abilities (competencies) to perform the duties outlined above annually in the form of a test or as evidenced by daily quality review and direct observation of the Team Lead and the Department Director/Manager. * Track and monitor productivity as requested. * Keep Department Director or Team Lead apprised of any delays in the registration process. * Remain current on scheduling, registration, insurance verification, and other patient registration processes in order to cover in the absence of other team members. * Perform other duties as assigned. Qualifications: * High School graduate or equivalent required; 2 years college preferred. * Experience in patient registration, verification and authorization in a medical center or comparable institution demonstrating the skill, knowledge and ability to perform registration duties preferred. * Working knowledge of governmental regulations and other reimbursement criteria preferred. * Ability to accurately type 40 WPM, complete forms, simple correspondence, handle payment transactions and enter data. * Excellent verbal and written communication as well as interpersonal skills required. * Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely and accurate manner. * Exceptional ability to interact and communicate effectively, tactfully, and diplomatically with patients, families, medical staff, co-workers, employers and insurance company representatives. * Must have a pleasant disposition, positive attitude and possess the ability to maintain a cordial and professional approach during periods of stress. * Skill in using office equipment: basic computer skills, photocopier, telephone, fax machine, and calculator. * Demonstrated ability to think and act decisively in a timely manner. * Ability to maintain operational knowledge of all insurance requirements necessary to achieve optimal reimbursement.

Job Posting Title Gross Production Business Registration Specialist Agency 695 OKLAHOMA TAX COMMISSION Supervisory Organization Gross Production Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Gross Production Business Registration Specialist- Business Tax Services Salary-$43,000.00 Why you'll love it here! TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you! There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees: * Generous state-paid benefit allowance to help cover insurance premiums. * A wide choice of insurance plans with no pre-existing condition exclusions or limitations. * Flexible spending accounts for health care expenses and/or dependent care. * A Retirement Savings Plan with a generous match. * 15 days of paid vacation and 15 days of sick leave for full-time employees the first year. * 11 paid holidays a year. * Paid Maternity leave for eligible employees. * Employee discounts with a variety of companies and venders. * A Longevity Bonus for years of service. JOB SUMMARY The Specialist supports the Business Tax Services Division by researching, reviewing, registering, and processing, gross production registrations, business registrations and sales tax exemption applications and renewals submitted electronically, by paper applications, and written requests. Specialist will be in contact with taxpayers during the registration process. The Specialist is also involved coordinating with other divisions of the Oklahoma Tax Commission for business compliance, issuance of permits and licenses as well as bonding reviews and requests for information and other business requests and research. DUTIES AND RESPONSIBILITIES The functions performed by employees in this job family will vary by level, but may include the following: * Researches, reviews, registers, and processes, business registration and gross production applications and renewals submitted electronically and through other means. * Reviews for bonding requirements, as well as documentation needed from other state agencies. * Prepares business permits, cab cards, and other appropriate taxpayer notifications for business registration submissions * Those registered, held, or denied. * Prepares sales tax exemption permits and appropriate taxpayer notifications for exemption registration submissions. * Prepares memos and taxpayer correspondence in a manner sufficient to convey procedures, laws and regulations. * Assists taxpayers, legal representatives, internal and external personnel in a professional manner by email, telephone, and in person. * Completes assigned work items in order to meet section production and accuracy standards. * Resolves complex and non-complex business tax issues * Uses proper resources to find solutions and responds in a timely manner. * Reviews financial records and other business records; identifies deficiencies; provides advice on requirements for compliance with existing laws, policies and standards * Performs special investigations as assigned. * Other duties as assigned COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: * Generally accepted accounting principles and practices * Analytical principles * Modern office methods and procedures, including computer technology related to accounting systems. Skills in: * Attention to detail * Interpersonal skills * Written & verbal communication * Active listening * Exceptional attention to detail Ability to: * Review and analyze accounting records and business practices * Prepare reports and recommendations * Establish and maintain effective working relationships with others * Communicate effectively MINIMUM QUALIFICATIONS Education and Experience requirements at this level consist of * A bachelor's degree in accounting, finance, business or public administration, or closely related field * Each year of relevant experience may be substituted for each year of required education. PREFERRED QUALIFICATIONS Preference may be given to candidates who have completed a CPA certification or have a background in business taxes. PHYSICAL DEMANDS Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level. SPECIAL REQUIREMENTS No travel is required. Oklahoma Tax Commission's normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency. Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Reports To: Center Manager Shift Schedule: Days, 7am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! What we offer: Paid time off (PTO) & 8 company paid holidays Tuition reimbursement 401k with employer matching Competitive health, vision and dental benefits Employer paid long term disability benefits Pet Wellness coverage, legal assistance and identity protection Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Tickets at Work- savings on favorite brands, travel, tickets, dining and more! What you will do: Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements We require the following: High school diploma or general education degree (GED) equivalent. Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. Experience with Electronic Medical Records (EMR) systems, required. Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

SSM Health Dermatology's mission is to strive as a team for excellence by providing the most comprehensive, patient-centered care every day. We are looking for a Patient Scheduling Representative to contribute in their own unique way to our Company's exceptional services and performance for our patients. Classification: This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA) Objective: Under the direct supervision of leadership, the Patient Scheduling Representative II is responsible for scheduling appointments for all SSM Health Dermatology locations as well as sending messages to clinical staff and provide support for patient check-in as needed. Qualifications: 2-5 years of medical office experience. Valid driver's license and auto insurance. Job Duties: Interview patients and/or families to ensure collection of all registration information, including the proper screening of uninsured patients. Updates and records patient insurance information. Respond and send clinical messages via Epic. Clarify appointment details with patient. Correct errors in registration error WQ. Maintain individual Epic in-basket. Cash management, process insurance updates and conduct patient check in/out. Collect self-pay balances, post professional charges, reconcile charges and batches at end of clinic, balance cash collections, and reconcile cash discrepancies. Assist patients with any registration-related questions or processes. Assist patients needing additional assistance and utilization of handicapped access, identify patients needing wheel-chair assistance and coordinate with Medical Assistants. Report any patient-involved incidents or near-misses for quality care improvement. Drive to satellite clinics as assigned. Other duties as assigned. Education: Minimum High School Diploma or GED. Associate's Degree Preferred. Physical Demands Sitting Typing Lifting up to 25 pounds

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: * Comprehensive Benefits: * Medical, Dental, and Vision coverage * 401(k) plan with employer match * Long-term and short-term disability * Employee Assistance Programs (EAP) * Paid Time Off (PTO) * Extended Medical Benefits (EMB) * Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team! Responsibilities The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital. Qualifications Education: High school graduate or equivalent required. Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred. Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred. As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Oklahoma City, OK, with a Friday - Tuesday schedule from 10:00am-7:00pm. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123

Patient Care Coordinator (Sales Focused) About the Role As a Patient Care Coordinator, you'll play a pivotal role in helping patients make one of the most life-changing decisions they'll ever make - achieving clear, natural vision. This is a high-energy consultative sales position, ideal for driven professionals who love connecting with people, understanding their goals, and guiding them confidently toward a solution that fits their needs. You don't need ophthalmology experience - what we're looking for is sales excellence, emotional intelligence, and the ability to inspire trust and action. Key Responsibilities Convert consultations into scheduled procedures through genuine connection, education, and professional sales communication. Present procedure options, pricing, and financing in a confident, transparent, and empathetic way. Guide patients through their journey from first consultation to procedure day, ensuring they feel informed, cared for, and excited. Build trust and urgency through expert communication and deep understanding of each patient's motivations and hesitations. Collaborate with doctors, clinical staff, and patient services to ensure a seamless, remarkable patient experience. Track performance metrics and manage CRM follow-ups to maintain a healthy pipeline of scheduled procedures. Maintain professionalism while balancing compassion, precision, and sales-driven energy in every interaction. What You'll Bring - Proven success in sales, consultative selling, or high-touch customer service (retail, hospitality, automotive, luxury goods, medical, or similar industries). Exceptional communication and persuasion skills - you make complex decisions feel simple and natural. High emotional intelligence - able to balance professionalism with genuine care. Goal-oriented mindset with a strong drive to exceed sales targets. Comfort working in a fast-paced, performance-driven environment. Proficiency with CRM systems and digital communication tools. Ability to maintain composure, empathy, and precision in every interaction. Adhere to the company's core values and serve a culture of service. Delegate or prioritize tasks effectively to meet workflow needs. Commit to participating in strategic initiatives and special projects as needed. Preferred Qualifications 2+ years in sales, consulting, or service roles where relationship-building and conversion were key metrics. Education: High school diploma or equivalent ; associate or bachelor's degree preferred. Confidence in presenting pricing and payment options. Collaborative spirit - you love being part of a high-performing team with shared goals. Strong computer and organizational skills including intermediate knowledge of Word, Excel, PowerPoint and Google Drive or similar cloud-based file management systems. Ability to multitask and to provide efficient and accurate data entry. Confident, friendly, and reliable. Values Alignment: Demonstrated commitment to core values - Be Precise, Honor Each Person, Reach for Remarkable, and Stay Humble. Details Compensation: Competitive base + commission (uncapped earning potential) Schedule: Full-time, Monday-Friday (occasional weekend or evening events) Reports to: Center Director Location: ClearSight LASIK & Lens, 7101 NW Expressway, Suite 335, Oklahoma City, OK 73132 Core Values We live by these every day: Be Precise. Honor Each Person. Reach for Remarkable. Stay Humble.

Our spa is seeking a dedicated and passionate Sales Manager to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills.

Job Description Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hard working Care Coordinator who enjoys helping patients through a life changing procedure. What Nuvia Offers: Pay: $20-$39 per hour $20-$24 per hour base Up to $2,000 monthly bonuses averaging out to roughly $12 per hour Up to $2,000 Quarterly bonuses averaging out to roughly $4 per hour What's in it for you? Patient focused: Nuvia Care Coordinators are patient focused which provides the rewarding experience of being a part of patients receiving life changing smiles every day Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia. Compensation: Nuvia offers competitive base pay. In addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and quarterly bonuses, which when combined give our Care Coordinators the ability to earn an additional 32K/year beyond their base pay. Benefits Package: Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program. Role Overview: The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office. Care Coordinator responsibilities involve greeting patients, managing appointments, handling various administrative tasks, and actively gathering patient feedback through reviews. Responsibilities: Live company core values Greet and welcome patients Cultivate a positive and welcoming environment Communicate well with other team members to provide seamless patient care Manage appointments and scheduling Handle billing and payment processing Provide general administrative support Actively gather patient reviews Build strong patient relationships Attend daily huddles Collaborate with the team to achieve shared goals Qualifications: BLS certification Strong interpersonal skills Warm and empathetic Team oriented Sales-oriented Results-Focused Adaptable A Day in the Life: Morning Routine: Prepare the office for the day, ensuring everything is clean, organized, and stocked. Attend the morning huddle to discuss the day's schedule, priorities, and any urgent matters. Review the Schedule: Check the day's appointments and prepare for any special requests or concerns. Patient Interactions: Greet each patient with a warm smile and a friendly demeanor, setting the tone for a positive experience. Efficiently schedule and reschedule appointments, ensuring optimal patient flow. Handling Billing and Payments: Process payments, answer billing questions, and address any concerns. Provide Administrative Support: Assist with various administrative tasks, such as filing, scanning, and data entry. Patient Engagement: Proactively seek patient feedback and encourage them to share their experiences online. Connect with patients on a personal level, addressing their needs and concerns. Provide clear and concise information about treatment plans, procedures, and financing options. Team Collaboration: Participate in daily huddles to discuss team goals, challenges, and successes. Work closely with other team members, such as doctors, dental assistants, and sales consultants. End-of-Day Tasks: Reflect on the day's activities and identify any areas for improvement. Review the schedule for the following day and ensure all necessary preparations are made. Make sure the office is ready for patients the next day, turn off lights and equipment and secure the office.

Job DescriptionDescription: Primary Job Duties: PRN rotating weekends. Greet, register, instruct, discharge, and provide general assistance to patients. Obtain demographic and financial information and enter into computer system/electronic medical record. Verify insurance eligibility and relevant information on payment policies and billing/collection processes. Verify and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility when applicable. Maintain and balance cash drawer. Maintain electronic medical record, scan and title documents appropriately. Confirm electronic medical record chart is complete, patient understands physician instructions and financial responsibility is settled before prior to patient leaving the center. Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request. Answer the telephone, take messages and forward them to the appropriate staff/provider. Help maintain patient flow within the center. Maintain a clean, orderly waiting room including reading material. Assist with the release of medical records. Demonstrate ongoing competency and proficiency in job requirements. Attending staff meetings. Assist with the orientation of new employees. Perform clerical tasks as required. Maintain strictest confidentiality. Other duties as assigned. Requirements: Education: High school diploma or equivalent. Graduate of an accredited medical receptionist program preferred. Experience: Customer Service/Training preferred. Knowledge: Computer systems and applications including Word, Excel and email. Knowledge of medical terminology and basic office procedures. Ability to type 30 words per minute with 95% accuracy. Skills: Ability to work independently and with the public in a high-pressure environment. Detail oriented with excellent interpersonal communication skills. Ability to multi-task and prioritize workload.

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country. At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success. What we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority. Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to: * Obtain personal and insurance data from the patient and inputs information into EMR system. * Monitors the flow of patients, including placing patients into rooms as needed. * Completes all necessary insurance forms for registration to ensure proper reimbursement from payors. * Prepares daily deposit, reconciliation, and daily statistical information. * Ensures an adequate stock of front office supplies and proper functioning of equipment. * Answers telephone utilizing quality customer service skills. * Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare. * Manages patient appointments scheduled via the NextCare website * Notifies back office immediately of any urgent medical concerns a patient may be experiencing * Educates patients on services offered by NextCare for their current or next visit * Promptly notifies the Clinic Manager of any patient or employee safety concerns. How you will make an impact The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum. Essential Education, Experience and Skills: Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired Benefits: NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

Overview and Responsibilities The OMRF Multiple Sclerosis Center of Excellence is seeking a compassionate Patient Access Representative who thrives in a fast-paced environment. This is an excellent opportunity for someone looking to gain experience during a gap year before starting a clinical graduate program. Responsibilities included within the role: CUSTOMER SERVICE Answer and correctly route all incoming calls and respond appropriately to inquiries and requests for information. Maintain clinic schedule including setting patient appointments, confirming appointments with reminder calls, and amending provider schedules according to availability. ADMINISTRATIVE SUPPORT Greet patients and other individuals with clinic business. Direct patients and/or visitors to various clinic areas. Prepare and send general correspondence and patient letters as directed by providers and/or clinic manager. Receive and distribute mail. Monitor office supplies in work area to ensure adequate inventory level and advise supervisor of malfunctioning office equipment. PATIENT ACCESS & RECORDS Enter patient information on all new patients as well as periodic updating of established patient accounts. Consistently obtain and copy/scan insurance cards and IDs. Maintain patient charts and medical records. Ensure completion of and obtain signatures on all necessary forms and documents required by clinic and by law. Schedule referrals as directed by the providers to other physicians and/or ancillary services. INSURANCE & BILLING Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Contact insurance companies for pre-authorizations and pre-certifications as required prior to patient receiving services. Review insurance verification and advise patient of third-party benefits. Explain third party and self-pay portion of bills to patients and/or guarantor. Collect copayment. Communicate in a professional manner to patients regarding all outstanding balances. Evaluate financial status of patient s accounts, initiate and make payment arrangements, and maintain a continuous follow up process on all accounts to minimize loss in revenue. Log cash collected, generate receipts, and maintain balanced cash at all times. Gather and route billing information appropriately and manage billing work queues and inquiries. CLINIC OPERATIONS Open and close the clinic. Assure cleanliness and organization of waiting room. Perform other related duties as assigned that correspond to the overall function of this position. Minimum Qualifications High school diploma or GED, or equivalent experience. Must demonstrate good written and verbal communication and customer service skills. Proficiency in using computer systems and software, including Microsoft Office Suite. High attention to detail, dependability, and willingness to learn. The ability to prioritize, meet deadlines, work independently, and demonstrate professionalism with diverse personalities and cultures are essential. Preferred Qualifications Two years or more of previous office experience in a physician's office or other health care setting preferred. Proficiency in EMR scheduling and registration, particularly EPIC, preferred. Bilingual in Spanish and English. Work Hours Typically, Monday through Friday from 8:00AM to 5:00PM, however, hours may vary slightly depending on workload and patient/participant scheduling. OMRF Overview Founded in 1946, the Oklahoma Medical Research Foundation (OMRF) is among the nation s oldest, most respected independent, nonprofit biomedical research institutes. OMRF is dedicated to understanding and developing more effective treatments for human diseases, focusing on critical research areas such as Alzheimer s disease, cancer, lupus, multiple sclerosis, and cardiovascular disease. OMRF follows an innovative cross-disciplinary approach to medical research and ranks among the nation s leaders in patents per scientist. Located in Oklahoma City, a city that offers a dynamic and flourishing downtown area, with low cost of living, short commute times and a diversified economy, OMRF has been voted one of the Top Workplaces since the inception of the award. This achievement has been accomplished thanks to OMRF individuals who share a unified understanding that our excellence can only be fully realized with a collective commitment to our mission, . . . so that more may live longer, healthier lives. Successful candidates will demonstrate commitment to this mission. OMRF Benefits: We offer competitive salaries and comprehensive benefits to full-time employees including medical, dental, and vision insurance, minimum 8% company retirement contribution, vacation and sick leave, and paid holidays. All employees have access to our onsite caf , free onsite fitness center with access to personal trainer, free parking and much more! Relocation assistance available for those located 50 miles outside of Oklahoma City metro. Learn more about our benefits here. OMRF is an Equal Opportunity Employer.

About Us HIGHLIGHTS SHIFT: NIGHTS (7p-7a) JOB TYPE: PRN FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE!), Paid Referrals! We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.

The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at the facility. Responsible for accurately gathering and entering patient information into the computer as received from the patient and/or the physician's office, verifying benefits for non pre-registered patients, and obtaining signatures on required forms. Responsible for collecting co-payments, deductibles, and co-insurance from patients at the time of service. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the facility. Essential Functions: * Communicate with clinical departments or Scheduling Representative to obtain scheduled appointments and/or orders prior to the service date. * Pre-register 98% of all scheduled patients a minimum of three (3) business days in advance of their arrival. * Obtain, validate and accurately enter in the computer system, the patient's demographic and insurance information while maintaining an acceptable accuracy rate (95% plus) as evidenced by routine quality review. Information may be obtained from the physician's office or the patient via direct contact, telephone or fax. * Thoroughly review the MPI so that duplicate medical records numbers are avoided. * Obtain signatures on all necessary forms and documents required by hospital and by law. * Ensure MSP Questionnaire is completed for every Medicare registration. * Work closely and cooperatively with the physician office staff, schedulers and other hospital departments to schedule and prepare required information before the patient's arrival. * Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Assist by contacting to the insurance company for pre-authorizations and pre-certifications as required prior to patient receiving service when asked by Director. * Effectively communicate with physician office staff to resolve authorization issues and coordinate registrations as required. * Collect co-payment, deductible or co-insurance previously identified by the Insurance Verification Specialist or as indicated on the insurance card or online eligibility system, when the patient arrives for service. * If working in Emergency registration, ensures compliance with the EMTALA regulation for all patients. * Log cash collected, generate receipts, and maintain balanced cash at all times. * Meet monthly cash collection goals as determined collaboratively by Department Director/Manager and CBO. * Consistently obtain and copy/scan insurance cards and driver licenses. * Responsible for knowing the functions of the phone system in order to professionally handle incoming calls, appropriately transfer calls, and assist with any internal calls when asked to do so by Department Director or Team Lead. * Perform the reception/greeter function at the front desk entrance as needed. * Verify medical licensure and check Medicare Sanctions websites for non-credentialed physicians ordering outpatient diagnostic tests (Community Hospital Only). * Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible. * Meet established quality and productivity standards for self and for the team. * Anticipate and adapt to change (e.g., hospital policy changes, operational/procedures, insurance changes) in a positive manner. * Foster and reinforce team-based results. * Adhere to time and attendance standards as outlined in the Human Resource Policy manual. Provide proper notification of absence or tardiness within established departmental time frames. * Ensure patient confidentiality adhering to HIPAA guidelines. * Demonstrate the knowledge, skills and abilities (competencies) to perform the duties outlined above annually in the form of a test or as evidenced by daily quality review and direct observation of the Team Lead and the Department Director/Manager. * Track and monitor productivity as requested. * Keep Department Director or Team Lead apprised of any delays in the registration process. * Remain current on scheduling, registration, insurance verification, and other patient registration processes in order to cover in the absence of other team members. * Perform other duties as assigned. Accountability: * Reports to: Director or Manager, Team Leader, Patient Access * Supervises: None Qualifications: * High School graduate or equivalent required; 2 years college preferred. * Experience in patient registration, verification and authorization in a medical center or comparable institution demonstrating the skill, knowledge and ability to perform registration duties preferred. * Working knowledge of governmental regulations and other reimbursement criteria preferred. * Ability to accurately type 40 WPM, complete forms, simple correspondence, handle payment transactions and enter data. * Excellent verbal and written communication as well as interpersonal skills required. * Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely and accurate manner. * Exceptional ability to interact and communicate effectively, tactfully, and diplomatically with patients, families, medical staff, co-workers, employers and insurance company representatives. * Must have a pleasant disposition, positive attitude and possess the ability to maintain a cordial and professional approach during periods of stress. * Skill in using office equipment: basic computer skills, photocopier, telephone, fax machine, and calculator. * Demonstrated ability to think and act decisively in a timely manner. * Ability to maintain operational knowledge of all insurance requirements necessary to achieve optimal reimbursement. Required Physical Demands: * Strength (Lift, Carry, Push, Pull): Sedentary; exerting up to 10 pounds of force occasionally * Standing/Walking: Occasionally; activity exists up to 1/3 of the time * Keyboard/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time * Talking (Must be able to effectively communicate verbally): Yes * Seeing: Yes * Hearing: Yes * Color Acuity: No Environmental Conditions: High exposure to hazardous risks including potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment and chemicals, and must follow standard precautions. Heavy work volume and high degree of accuracy required. May be required to work weekends or flex schedules. May be required to travel, and during travel, may be exposed to inclement weather conditions.

Job Description SSM Health Dermatology's mission is to strive as a team for excellence by providing the most comprehensive, patient-centered care every day. We are looking for a Patient Scheduling Representative to contribute in their own unique way to our Company's exceptional services and performance for our patients. Classification: This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA) Objective: Under the direct supervision of leadership, the Patient Scheduling Representative II is responsible for scheduling appointments for all SSM Health Dermatology locations as well as sending messages to clinical staff and provide support for patient check-in as needed. Qualifications: 2-5 years of medical office experience. Valid driver's license and auto insurance. Job Duties: Interview patients and/or families to ensure collection of all registration information, including the proper screening of uninsured patients. Updates and records patient insurance information. Respond and send clinical messages via Epic. Clarify appointment details with patient. Correct errors in registration error WQ. Maintain individual Epic in-basket. Cash management, process insurance updates and conduct patient check in/out. Collect self-pay balances, post professional charges, reconcile charges and batches at end of clinic, balance cash collections, and reconcile cash discrepancies. Assist patients with any registration-related questions or processes. Assist patients needing additional assistance and utilization of handicapped access, identify patients needing wheel-chair assistance and coordinate with Medical Assistants. Report any patient-involved incidents or near-misses for quality care improvement. Drive to satellite clinics as assigned. Other duties as assigned. Education: Minimum High School Diploma or GED. Associate's Degree Preferred. Physical Demands Sitting Typing Lifting up to 25 pounds