Patient Access Representative
Patient access representative job in White Plains, NY
Schedule: Full-time
Pay Rate: $25/hr
Openings: 3-5
Background Requirements: Must pass BRC + drug screen
Systems: Epic preferred
We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.
Responsibilities:
Greet, register, and assist patients during check-in and check-out.
Verify insurance eligibility, demographics, and benefits.
Enter and update patient information accurately in Epic.
Assist with scheduling appointments, referrals, and procedure orders.
Provide exceptional customer service to patients, families, and clinicians.
Answer phones, respond to inquiries, and ensure timely patient flow.
Follow hospital policies, HIPAA regulations, and departmental workflows.
Qualifications:
1-2 years of Patient Access, front desk, medical office, or hospital experience.
Experience with Epic strongly preferred.
Strong customer service background required.
Ability to multitask and remain professional during high-volume periods.
Excellent communication and data-entry accuracy.
Must be willing to work onsite in White Plains
Must pass a background check and drug screen.
Patient Registration Representative
Patient access representative job in New York, NY
Please find below the :
Job Title : Patient Registrar
Duration : 6+ months (Possibility for extension)
Pay Rate : $23/Hr.
Schedule Notes: 9:00 am - 5:00 pm
Job Description:
M-F 9a-5p. 24 wk assignment covering FTE LOA. HS diploma/GED (R). Some college (P). Proficiency in EHR (strongly P). 3 yrs clerical exp (R) [3-5 yrs preferred of cardiology exp in medical or secretarial setting]. Data entry skills of 4500 keystrokes (R).Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (P). Customer service, telephone, keyboard, computer, effective communication skills (R). Customer service exp (P).
Benefits:
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Customer Service Representative
Patient access representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
Customer Service Representative
Patient access representative job in Farmingdale, NY
Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless environment. Your primary role will be to enter claims, address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.
COMPANY DESCRIPTION:
Network Adjusters, Inc. has been serving the insurance industry for almost seven decades and provides third-party claims administration and independent adjusting services to its clients. We offer flexible, cost-effective products tailored to the specific needs of our clients. Our services focus on achieving early claims resolution while maximizing savings on expenses and loss pay out. The company is located in Farmingdale, NY.
RESPONIBILITIES:
Communicate with clients, insureds, claimants and providers via phone and email
Provide knowledgeable answers to questions about claims status and processes
Work with internal departments to meet clients needs
Data entry in various platforms, including claims intake, claims processing, preparing files for audits
Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB
Perform DMV, Locate, Asset and Police Report searches
Faxing and copying, as needed
QUALIFICATIONS:
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Working knowledge of Microsoft Office Suite and other office equipment
Associate's degree or equivalent experience preferred
Ability to learn new systems and adapt
Clerical skills including data entry, record keeping, and confidentiality
Highly organized, detail-oriented, able to multitask effectively, and work independently
Experience working in an insurance or related business would be beneficial but is not required.
PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position as this role requires in-office presence. (This role is located in Farmingdale, NY)
BENEFITS:
• Training/Development and Growth opportunities
• 401(k) with company match
• Comprehensive health plans
• Strong work/family and employee assistance programs
• Flexible work hours
• Comprehensive health plans including dental and vision coverage
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off / company holidays
• Referral program
Starting pay for this position: $25.00 per hour
Customer Service Representative
Patient access representative job in Newark, NJ
Customer Service Representative I
Responsibilities:
Responds to telephone inquiries using standard scripts and procedures.
Defines or resolves inquiries received either through written or telephone correspondence.
Gathers information, researches/resolves inquiries and logs customer calls.
Communicates appropriate options for resolution in a timely manner.
Performs customer needs analysis and informs customers of services and resources available to them.
Maintains adherence (attendance, punctuality, use of AUX time).
All other duties as assigned
Must have experience working in a call center.
Education/Skills/Experience Requirements:
High School diploma or GED.
Excellent communication skills.
Candidates must go through the interview process with the client.
Customer Service Representative I *Bilingual
Responsibilities:
Responds to telephone inquiries using standard scripts and procedures.
Defines or resolves inquiries received either through written or telephone correspondence.
Gathers information, researches/resolves inquiries and logs customer calls.
Communicates appropriate options for resolution in a timely manner.
Performs customer needs analysis and informs customers of services and resources available to them.
Maintains adherence (attendance, punctuality, use of AUX time).
All other duties as assigned
Must have experience working in a call center.
Education/Skills/Experience Requirements:
High School diploma or GED.
Excellent communication skills.
Language: Spanish
Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks
After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule.
Work Schedule: Will be discussed during interview
Medical Receptionist-Dermatology
Patient access representative job in New York, NY
Hours:
Full Time
2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
Monday: 9:00 AM-5:00 PM
Tuesday, Wednesday: 11:00 AM- 7:00 PM
Thursday: 10:00 AM - 6:00 PM
Premium Health is looking for outstanding candidates for the Front Desk Receptionist position.
Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent.
Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include:
Greeting patients upon arrival
Assisting patients with paperwork
Answering phone calls
Scheduling appointments
Verifying medical insurances
Creating referrals
Responding to patient medical questions
Time Commitment:
2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
Monday: 9:00 AM-5:00 PM
Tuesday, Wednesday: 11:00 AM- 7:00 PM
Thursday: 10:00 AM - 6:00 PM
Compensation:
Commensurate with Experience, $21-$24 per hour
Benefits:
Public Service Loan Forgiveness (PSLF)
Paid Time Off, Medical, Dental and Vision plans, Retirement plans
Customer Service Representative
Patient access representative job in New York, NY
Job Title : Customer Service Representative
Duration : 2+ months contract (Possible extension )
Education : High school degree
Shift Details : M-F schedule 9A-5P
Job Description:
• Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
• Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
• They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support.
• The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
Customer Service Representative
Patient access representative job in Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Customer Service Representative- ERISA Fidelity Department
Patient access representative job in Woodcliff Lake, NJ
Who are we?
Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial.
Position Overview
We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed!
Key Responsibilities
Customer Service & Sales Support:
Engage with clients via phone and email, providing top-notch service and assistance.
Educate potential customers on ERISA Fidelity products and services, helping them navigate their options.
Proactively follow up on leads and in-progress applications to drive sales conversions.
Maintain accurate customer records and interactions in the CRM system.
Collaborate with internal teams to streamline processes and improve customer experience.
Administrative Responsibilities:
Process and track applications, renewals, and policy updates.
Ensure accurate data entry and maintain organized client records.
Assist in preparing reports, documentation, and client communications.
Support the team with invoicing, follow-ups, and other administrative tasks.
Qualifications & Skills
Experience:
1-3 years in customer service, sales support, or administrative roles.
Prior experience working in a CRM system is highly preferred.
Skills & Competencies:
Strong verbal and written communication skills - comfortable with a high-volume phone role.
Driven, self-motivated, and eager to grow in a sales-oriented environment.
Detail-oriented with strong organizational and problem-solving skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task, prioritize, and meet deadlines efficiently.
Education & Certifications:
BA Degree in Business in related field.
Why Join Us?
📞 Heavy phone presence & sales growth opportunities
💼 $45,000 base salary
🏆 Career advancement in a fast-growing company
📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch
🌟 Supportive team environment & professional development
If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!
Commercial Lines Customer Service Representative
Patient access representative job in Nutley, NJ
About Us
For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients.
Commercial Lines Customer Service Representative
Responsibilities:
Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more.
Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy.
Task Management: Track, follow up and close out service tasks.
Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance.
Customer Servicing: Assist the Account Managers with incoming calls when needed.
Qualifications:
Valid New Jersey Property and Casualty License required
Minimum of 2 years of commercial lines insurance experience
Knowledge of insurance products
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Effective verbal and written communication skills
Excellent organizational skills
Strong multitasking skills, attention to detail, and follow-through discipline
Hours: Monday-Friday, 9:00am-5:00pm
Office Location: 492 Franklin Avenue, Nutley, NJ 07110
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Customer Service Representative
Patient access representative job in New York, NY
Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance.
The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment.
This role is in person - 5 days on site - in Brooklyn, New York.
Senior Medical Biller
Patient access representative job in New York, NY
About Us
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role.
Primary Responsibilities
· Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays.
· Ensure clients provide accurate and complete data for timely and compliant claims
· submission.
· Collaborate with the coding team to resolve claims on hold due to incomplete or
· missing information.
· Accurately review and process patient encounters in compliance with coding and
· billing regulations.
· Demonstrate understanding of various surgical specialties and their specific billing
· requirements.
· Identify gaps or deficiencies in clinical documentation, work with physicians to
· clarify and improve records.
· Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations.
· Participate in internal billing audits and implement process improvements based on
· audit findings.
· Work proficiently within Electronic Medical Records (EMR) systems.
· Perform additional billing-related tasks and responsibilities as assigned.
Qualifications
· Proficient in CPT and ICD-10 coding.
· In-depth knowledge of CMS, LCD, and NDC billing requirements.
· Familiar with both CMS-1500 and UB-04 billing formats.
· Proven ability to independently identify and resolve billing and coding issues.
· Strong attention to detail with excellent analytical and organizational skills.
· Experience with commercial insurance payers.
· Prior experience with surgical billing required.
· Familiarity with Epic EMR system is preferred.
· 3-5 years experience in a billing position or related position
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $70,000 to $95,000 annually, commensurate with experience.
Medical Biller
Patient access representative job in Paramus, NJ
Russell Tobin's client is hiring a Medical Claims Coordinator in Paramus, NJ
Employment Type: Contract
Schedule: Monday-Friday, 9am-5pm EST
Pay rate: $20-$21/hr
Description:
We are seeking a detail-oriented Claims Coordinator (Medical Biller) to support the medical billing operations for one or more doctor practices. In this role, you will manage insurance claim submissions, review adjudications, correct denials, and ensure accurate and timely payment posting. This position requires strong organizational skills, the ability to troubleshoot claim issues, and familiarity with practice EHR systems.
Responsibilities:
Review and submit medical claims using the practice EHR system and clearinghouse.
Monitor rejected claim reports and adjust claims for resubmission.
Download and process insurance Explanation of Payments (EOPs) to post payments and denials.
Evaluate denied claims for correction and resubmission.
Review aging reports, research open balances, and ensure timely follow-up within payer filing limits.
Utilize insurance carrier portals and communicate with carriers to resolve denials and clarify claim status.
Coordinate with the clearinghouse to distribute patient statements and post portal payments in the EHR.
Process patient overpayment refunds and insurance repayments as needed.
Serve as the primary contact for all medical and vision claim inquiries for the practice.
Assist the corporate manager in maximizing claim collection rates.
Requirements:
High school diploma.
3+ years of medical billing experience (medical claims & coding required).
Strong organizational and multitasking skills.
Knowledge of multiple insurance carriers and their claim requirements.
Ability to prioritize issues effectively.
Excellent written and verbal communication skills.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Front Office Receptionist
Patient access representative job in New York, NY
Front Office Receptionist. Multi tasker. Professional appearance. Courteous. Well spoken. Bilingual in English and Spanish. Hospitality experience is a plus. Full time and part time positions available.
Medical Front Desk- Dermatology
Patient access representative job in New York, NY
Front Desk Representative - Dermatology (Professional Experience Required)
Location: New York, NY | On-Site | Full-Time
Seeking a highly professional, polished, and experienced Dermatology Front Desk Representative. To be considered, candidates must have prior dermatology front desk experience and demonstrate a professional appearance, excellent communication skills, and the ability to manage a fast-paced, high-profile patient environment.
This is an on-site, full-time position. Start date is ASAP and this role is a high priority for the practice.
About the Role
This is a full front desk administrative role supporting a high-profile dermatology practice. You will check patients in and out, verify insurance, process authorizations and referrals, collect co-pays, and handle high-dollar payments. Professionalism, accuracy, and discretion are essential, especially when interacting with high-profile patients.
You will primarily work at the 317 East 34th Street location and may cover other areas or floors within the same building when a physician is out.
Key Responsibilities
Full front desk administration, including check-in and check-out
Insurance verification, authorizations, referrals, and financial collections
Handling high-dollar cosmetic and surgical payments with accuracy and discretion
Scheduling across medical, cosmetic, Mohs, and vein procedures
Managing high-volume phone lines with professionalism
Maintaining accurate patient records using the EMMA ModMed system
Assisting across front desk areas as needed
Communicating clearly with physicians, practice leadership, and patients
Providing exceptional customer service at all times
Maintaining a polished, professional appearance at all times
Ensuring confidentiality, accuracy, and adherence to all practice standards
Patient volume:
Monday-Wednesday: 30-40 patients per day
Thursday-Friday: 15-20 patients per day
Required Qualifications
Dermatology front desk experience required
Experience in a medical office with check-in, check-out, insurance, and authorizations
Professional, articulate, well-spoken, and reliable
Ability to multitask and remain composed in a fast-paced environment
Strong attention to detail and discretion when handling high-profile patients
Tech-savvy with experience using EMR systems (ModMed preferred)
Positive attitude and strong commitment to patient service
Ideal Candidate
The practice is seeking someone similar to their top-performing team members:
Well-spoken, polished, articulate
Professional appearance and demeanor
Reliable, not rushed or disorganized
Focused, accurate, and dedicated
Someone who shows up, works hard, and represents the practice well
Schedule
Monday-Friday
Start time varies between 8:00-9:00 AM, ending at 4:35 PM.
Every other Monday the schedule shifts due to a late-starting provider.
Why This Role Stands Out
Opportunity to work directly with high-profile patients
Stable, prestigious dermatology practice
Professional, fast-paced environment
Clear expectations and supportive leadership
Functional SME - Front Office / Middle Office (Capital Markets)
Patient access representative job in Jersey City, NJ
HCLTech is looking for a highly talented and self-motivated Functional SME - Front Office / Middle Office (Capital Markets - CMS) to join it in advancing the technological world through innovation and creativity.
Job Title: Functional SME - Front Office / Middle Office (Capital Markets - CMS)
Position Type: Full-time
Job ID: 1641832BR
Location: Jersey City, NJ
Detailed Job Description:
The Functional SME - FO/MO provides domain expertise across trade capture, execution, risk monitoring, P&L, position management, and trade validation. The SME ensures smooth trade flow from Front Office order management/execution platforms into Middle Office risk and confirmation systems, and provides functional guidance for transformation, automation, and control improvement initiatives.
The role also acts as a bridge between Trading Desks, Risk, Back Office, and IT teams for system implementations, process redesigns, and operational optimization.
Key Responsibilities:
1. Functional Expertise:
Act as domain authority for Front Office (trading/execution) and Middle Office (trade validation, P&L, risk, and position management).
Monitor trade lifecycle from order capture to confirmation, ensuring timely trade enrichment, validation, and exception handling.
Support intraday P&L, risk, and exposure reporting for equities, fixed income, FX, and derivatives.
Oversee trade allocation, confirmation, and limit checks, working closely with FO and BO teams.
2. F2B Testing & Transformation Leadership
Build high-quality test scenarios: TLC in Investment Banks, Test Scope Definition, Test Case Review & Approval, Data Setup
Test Data Log Validation (End-to-End Traceability). Use test data logs to, Prove end-to-end data lineage, Support defect root-cause analysis, Detect silent integration failures, Support audit & regulatory readiness
Ensure logs are actively used during: 1. SIT, 2. UAT & 3. Go-Live & Hypercare
Lead SIT/UAT/NFT/Regression cycles.
Conduct daily defect triage & functional signoff.
Nearest Neighbour Testing (Data Accuracy Under Change)
Previous experience in large testing programs would be a plus.
3. Automation Governance & Ownership
Strategic oversight to improve testing efficiency and reduce cycle time
Drive automation for critical integration points such as, API-based data exchanges, Trade Lifecyle events, Reconciliation workflows & Batch/EOD validations
Reduce manual testing dependency, increase testing coverage and speed
Set Automation entry criteria & controls
Reporting and Governance
4. Process Optimization & Transformation:
Document As-Is and To-Be processes across FO/MO workflows.
Identify automation, STP improvement, and control optimization opportunities.
Define business and functional requirements, participate in system rollouts and enhancements (e.g., Murex upgrade, Bloomberg TOMS migration).
Conduct UAT/SIT, process validation, and post-implementation support.
5. Risk, Control & Compliance:
Ensure trade validation controls are implemented and monitored.
Validate limit breaches, margin requirements, and risk exceptions.
Support regulatory compliance (MiFID II, EMIR, SFTR, Dodd-Frank).
Partner with Risk and Compliance teams for intraday and EOD risk reporting.
6. Stakeholder Management:
Serve as SME liaison between trading desks, middle/back-office teams, risk, finance, and IT.
Provide domain guidance for system integrations (OMS, EMS, MO risk system & BO settlement).
Lead workshops, training sessions, and knowledge transfer for new processes or systems.
Prepare management reports, dashboards, and executive summaries.
Key Deliverables:
Process Maps (As-Is / To-Be)
Functional Specification / Business Requirement Documents
Risk & Control Matrices
Trade Validation and Reconciliation Reports
UAT/Test Case Documentation and Sign-Offs
Transformation / Automation Recommendations
Required Skills & Qualifications:
Education: Bachelor's degree in Finance, Economics, Commerce, or related field. MBA / CFA / FRM preferred.
Experience:
Previous experience in large testing programs would be a plus.
8-15 years in Capital Markets, with strong FO/MO operations exposure.
Hands-on experience with trade capture, execution, risk, P&L, and position management.
Multi-asset class exposure (Equities, Fixed Income, FX, Derivatives).
Experience in system implementation, migration, or transformation projects.
Functional Expertise Areas:
Domain Core Responsibilities
Front Office (FO) Trade capture, order routing, execution, allocations, limit checks, P&L tracking
Middle Office (MO) Trade validation, confirmation, intraday P&L & risk reporting, exception management
Risk & Compliance Limit monitoring, margin & collateral checks, regulatory compliance
Process & Automation As-Is/To-Be documentation, STP optimization, automation, control enhancements.
Applications / Tools Expertise:
1. Front Office / Order Management Systems (OMS/EMS):
Trade Capture & Routing Ullink UL Bridge / OMS, Fidessa JTP, Bloomberg TOMS, FlexTrade, ION Trading, Charles River IMS, Aladdin OMS
Execution & Connectivity Refinitiv FXall, Tradeweb, MarketAxess, SimCorp Dimension
2. Middle Office / Trade Validation & Risk Platforms:
Trade Validation & Risk Murex MX.3, Calypso / Adenza, Summit, Sophis, Front Arena, Misys FusionInvest
Confirmation & Matching Omgeo CTM, MarkitSERV, Traiana Harmony, ICE Link, DTCC DerivSERV
Collateral & Margin Ops TriOptima, AcadiaSoft, CloudMargin, Algo Collateral
3. Reporting, Analytics & Automation:
Reporting & MI Power BI, Tableau, QlikView, Excel VBA, SQL, Python (basic)
Automation UiPath, Alteryx, Blue Prism, Automation Anywhere
Workflow & Documentation MS Visio, ARIS, Signavio, JIRA, Confluence, ServiceNow
4. Regulatory & Compliance Tools:
Tools for limit monitoring, risk reporting, collateral management, and regulatory reporting (e.g., EMIR Reporting Tool, SFTR reporting systems, MiFID II Trade Reporting Platforms).
Soft Skills:
Strong analytical and problem-solving skills.
Excellent communication and stakeholder engagement abilities.
Ability to work with cross-functional and global teams.
Experience leading workshops and providing functional guidance to technical teams.
Strong control and governance mindset.
Preferred Requirement:
Consulting or advisory experience in transformation projects, FO/MO due diligence, or platform migration.
Participation in system migration / OMS upgrades (Fidessa → Bloomberg TOMS, Murex/Calypso).
Exposure to STP optimization, API integration, and workflow automation.
Familiarity with cross-asset derivatives, FX, and multi-asset P&L attribution processes.
Regulatory Awareness MiFID II, EMIR, SFTR, Dodd-Frank
Preferred Background Investment Banks, Prime Brokers, or Advisory Firms
Pay and Benefits
Pay Range Minimum: $74000 /Annual
Pay Range Maximum: $151800 / Annual
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the followi14520ng benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Medical Biller (Paralegal)
Patient access representative job in Fair Lawn, NJ
Gottlieb and Greenspan is a boutique law firm based in Fair Lawn, New Jersey with a strong focus on arbitration under the Federal No Surprises Act. Our collaborative team is growing, and we're seeking a detail-oriented and motivated Medical Biller to join us.
About the Role
As a Medical Biller Paralegal on our team, you'll be part of a close-knit group of 5-6 paralegal professionals led by a Senior Paralegal. You'll receive comprehensive training in all aspects of the arbitration process and play a key role in supporting our legal efforts to ensure fair reimbursement for healthcare providers.
Responsibilities:
Assist in preparing and filing arbitration documents
Review and analyze medical billing records and reimbursement claims
Maintain accurate case files and documentation
Support attorneys and senior paralegals in case strategy and execution
Educational Qualifications:
Bachelor's degree preferred, or associate's degree with relevant experience in medical billing or coding
Medical Billing Certification preferred
Required Skills:
The ability to read and decipher medical EOBs
Familiarity with CPT coding
Proficiency in the Microsoft Office Suite and Adobe
Strong attention to detail and a high level of accuracy
Excellent critical thinking and problem-solving skills
Effective written and verbal communication abilities
Professional customer service skills
Strong ability to uphold and promote the organization's core values
Flexibility to adapt to increased workloads and shifting deadlines
Positive, collaborative outlook, and strong interpersonal skills
Prior paralegal experience is a plus, not required. Training will be provided
Benefits:
401(k)
Safe Harbor
Profit Sharing
Cash Balance
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Work Location:
Onsite
Customer Service Representative
Patient access representative job in Norwalk, CT
Title: Customer Service Representative / Inside Sales
Pay Range: competitive salary, bonus opportunity
Benefits: Employee Health Benefits 100% Covered, 401K
Growth Opportunity: rapidly growing company that will have many opportunities for promotions
Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Perform data entry tasks to maintain up-to-date customer records and interactions.
• Conduct outbound calling to existing clients for follow up on customer feedback or promote new services.
• Collaborate with team members to resolve complex customer issues effectively.
• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.
Ideal Candidate Profile:
• Excellent verbal and written communication skills
• Strong client service orientation with the ability to empathize with customers' needs.
• Experience with order management systems and CRM software is a plus.
• Ability to communicate efficiently while engaging with customers on various platforms.
• Sales experience is beneficial for promoting products and services effectively.
• multilingual abilities are a plus
Front Desk Coordinator
Patient access representative job in New York, NY
About Us
RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels.
Job Description
We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations.
Responsibilities
Manage and maintain front desk operations
Greet all visitors with warmth and professionalism
Schedule guests and vendor visits with the building
Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness
Manage sample ordering, returns, and organization
Liaise with building management on administrative and operational requests
Assist with office-wide communication and internal team support as needed
Requirements
Some prior administrative, office, or customer service experience preferred
Excellent communication and organizational skills
Ability to multitask and stay proactive in a fast-paced environment
Friendly, professional demeanor and team-first attitude
Patient Registrar
Patient access representative job in New York, NY
Hello,
Greetings from Pride Health I hope this email finds you well.
This is Shubham, and I work here as a Senior healthcare Recruiter. I am reaching out to you to offer you a job of Patient Registrar to support our client's medical facility based in Brooklyn, NY 11215. I am sharing the job info below.
If you like the job, then kindly reply with your availability to speak with you further.
Job Details:
Job Title: Patient Registrar
Location: Brooklyn, NY 11215
Shift: 9:00 AM - 05:00 PM
Duration: 13 weeks
Pay Rate for locals: $20/hr - $23/hr (on W2)
Responsibilities:
Prepares pertinent paperwork for auths, physician reqs, diagnostics testing reqs & transport & reimbursements.
Verifies/document 3rd party eligibility, determine patient liability and obtain auths.
Data entry skills of 4500 keystrokes.
Requirement:
HS diploma/GED is required.
Minimum 1 yr clerical exp is required.
Knowledge of health insurance benefits/requirements.
Attention to detail & HIPAA knowledgeable.
Telephone, keyboard, computer, communication, customer services skills is required.
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Thanks & Regards,
Shubham Saini
Senior Associate, EST