Patient Access Representative Jobs in Omaha, NE

Responsible for leading all daily Patient Access operations. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Assists in preparation for both short- and long-range planning recommendations for all Registration Process areas including pre-service and point-of-service financial clearance activities and Patient Access functions. Actively practice budget/cost management. Develop and implement action plans as identified. Manages all operational metrics to ensure the department meets client and Conifer goals including, but not limited to Service Level Agreements and budgetary guidelines. Consistently manages staffing activities in areas of responsibility. This includes documentation and identification of needs, selection of staff, wage/salary activities, orientation and training. Grow/Mentor supervisors and ensure staff engagement and commitment to strategy, mission and goals. Communicate proactively and positively with direct supervisor to ensure personal growth in knowledge and skill set. Enforces departmental policies, practices, procedures, and work rules in accordance with approved hospital policies and assists in the development of new policies according to hospital and corporate guidelines. Consistently communicates appropriate information to staff and provides feedback to Director and CFO. Communicates deficits and problems to supervisor with recommended solutions for improvements. SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Direct Reports (titles) Supervisor, PA Indirect Reports (titles) Rep, PA I-IV Reports to (titles) Director I or II or Market Director not on site Leadership: Can be standalone leader at a hospital facility; Cannot be MGR, PA II if PAD is on-site KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent interpersonal and organizational skills Demonstrated leadership and management abilities Thorough knowledge of computer systems in Health Care Information System Clear understanding of Revenue Cycle Management and Regulatory Agencies required Ability to receive and express detailed information through oral and written communications. Strong knowledge and ability to drive operational metrics. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience required to perform the job. High School Diploma or equivalent. College degree preferred. 3-5 years of Health Care Supervisory experience preferred. Extensive knowledge of relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work in sitting position WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital Work Environment OTHER Must be available to work hours and days as needed based on departmental/system demands Must be “on-call” as needed As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Schedule: Monday and Wednesday 6p-12a, with 12a-6a on call At Children's, the region's only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team-and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities. A Brief Overview Responsible for greeting and checking in all families and other customers in a professional manner, providing exceptional customer service expectations. Must be able to multi-task. Monitors, maintains, and verifies all required patient information with consistency and accuracy. Works with clinical team to ensure a team-based approach to care. Ensures accurate and consistent point of service collections. Ensures a positive interaction in each patient and family encounter. May be expected to work in either the clinic location and/or in the Centralized Scheduling Center. Essential Functions Registers new patients with complete and accurate demographics according to procedure. Checks patients in and out. Verifies all patient/family demographic information and enters accurately in the computer at each visit. May need to electronically verify address. Provides, collects and accurately documents all required patient paperwork according to procedure. Schedules patients accurately using the automated appointment system following office protocols. Maintains the daily physician appointment templates at the direction and approval of the office manager and lead receptionist. Contacts patients/families with future appointments to confirm appointments and verify demographic and insurance information. Verifies patient's insurance eligibility and benefits using established automated process at each visit. Initiates the Children's Connect sign up process for all new or inactive patients at the beginning of each visit. Responds to Children's Connect appointment messaging within defined timeframes. Pulls patient's charts as needed, releases information as needed in accordance with organizational protocols. Scans documents into the electronic medical record as directed. Appends the document to the appropriate section of the record following organizational protocol. Collects co-pays and balances on past due accounts following organizational protocol. Posts payments collected directly into the computer. Completes end-of-day balancing and accurately prepares bank deposit. Answers patient/family questions about owed balances and/or refers to Primary Care Physician Billing as appropriate. Completes work queues daily to compile missing demographic and insurance information for billing purposes. Supports patient care quality initiatives as directed. Completes miscellaneous reports and letters as needed. Opens and distributes mail in a timely manner. Assembles patient packets as directed. Pulls and processes all fax transmittals as directed, scans patient reports as directed. Prepares and sends hospital charges as directed. Performs opening and closing duties as assigned by the office manager or designee. Assists in the orientation and training of new employees as requested. Facilitates handling of pharmaceutical representatives and vendors in accordance with office policy. Monitors hourly and maintains clean, organized clutter-free lobby and clean patient restrooms Education Qualifications High School Diploma or GED equivalent Preferred Experience Qualifications Minimum one year customer service experience Preferred and One year experience working in a health care or insurance setting Preferred Skills and Abilities Excellent skills in communication, listening, customer service, organization. Basic computer skills and knowledge of Microsoft operating environment Ability to read, write and perform arithmetic calculations Ability to operate basic office equipment: personal computer, automated telephone systems, scanning technology, e-signature, 10 key adding machine, copier, shredder and facsimile. Knowledge of billing and insurance programs. Knowledge of patient appointment scheduling systems in a medical office. Licenses and Certifications BCLS - Basic Life Support through the American Heart Association is Preferred and Based on position, medical interpretation certificate may be Required Bilingual (English-Spanish) required for some personnel and Travel to other Children's Physician clinics, based on staffing needs Required and Rehab: Requires coverage 24 hours a day / 7 days a week. Must be able to work during assigned shift(s) (day, evening, night, weekend and/or holidays). Casual positions will be required to be on call. Staff may be asked to take on call for areas that are open 24/7 Required Children's is the very best for kids and the very best for your career! At Children's, we put YOU first so together, we can improve the life of every child!

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries , we blend local knowledge with global insight to tackle challenges of any scale. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. Job Description Turner & Townsend is seeking a Construction Scheduler to work with our team in Omaha, Nebraska, and partner with a key technology client to support Scheduling on large-scale data center construction projects. The Scheduler should have experience working with cross-functional teams and stakeholders to plan, develop and execute construction schedules for mission critical facilities. This includes new-builds and retrofits to existing /operating facilities. The ideal candidate should have an excellent understanding of scheduling best practices, resource & cost loaded scheduling, overall construction project controls as well as the interpersonal skills to be able to work closely with the internal stakeholders of the project team on a daily basis. The Scheduler will take responsibility for end to end service delivery and to act as key, day to day client interface, ensuring that client objectives are met through the delivery of a value added service. To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role. Responsibilities: Regular travel to the construction site is expected. Effectively work with Stakeholders, Clients, Contractors and Subcontractors on a daily basis. Develop and maintain a detailed construction program schedule using Primavera P6 and Tableau for multi-project environments. Ensure that schedule related data from vendors, suppliers, engineering and construction contractors of actual projects is provided as feedback into the planning and scheduling systems. Implement Project Planning & Scheduling strategy, plans and procedures, reflecting both Company and contractor roles, responsibilities and expectations. Actively working with project managers, construction firms and subcontractor firms as necessary to maintain schedule integrity. Provide interface and quality assurance to Project functional groups and contractors regarding the tracking and reporting of schedule performance. Ability to coordinate & organize multiple sources of schedule inputs/performance data into a master schedule platform and deliver project/program status reports as required. Prepare and update progress reports as required by the client, including the Integrated Planning / Scheduling contribution to the monthly project report and specific reports / presentations. Produce high level and 1, 3, 6 months look ahead from P6 for reporting. Perform probabilistic analysis on integrated schedules and contractor schedules. Actively monitor and communicate any possible project issues that could delay the schedule. Conduct the required project schedule analysis, critical path analysis and schedule risk analysis for the project. Analyze deviations from the baseline in the Project Master schedule highlighting bottlenecks / delays and propose corrective actions and highlight the overall schedule impact of any variance / change order. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience working in mission critical environments is preferred including commissioning activities. Construction experience- i.e. “boots on the ground.” This is site-level construction experience who knows the construction process. Understanding of best practice relating to the delivery of a construction program is required. Extensive experience creating and managing large-scale construction schedules in Primavera P6. A background in Project Controls is beneficial. Familiarity with construction drawings, specifications and construction sequencing is required. Being able to work independently is crucial. Capable of producing detailed concept level schedules from limited project information. Identifying major phases through that timeline and be able to determine and discuss dependencies. Working closely with various disciplines in project teams to ensure the accuracy and completeness of the schedules produced without compromising your independence as a scheduler so you are in a position to advise project management on issues requiring judgment. Knowledge of system start-up sequences and major dependencies. Able to convert data into Tableau reports and graphics. Excellent collaboration and communication skills are required. BS Degree in Engineering or Business or related field; or demonstrated equivalent and related experience. PSP certification by AACE in planning/scheduling is beneficial. EIT certification Preferred. Additional Information *On-site presence and requirements may change depending on our client's needs* Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. #LI-MC1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Access Specialist REPORTS TO: Access Specialist Coordinator WORKSITE: Omaha, NE ORGANIZATIONAL DESCRIPTION: In 2022, Immigrant Legal Center and Refugee Empowerment Center merged, and the combined nonprofit organization is now the Center for Immigrant and Refugee Advancement (CIRA). CIRA's mission is to empower immigrants and refugees to live confidently through high-quality legal representation, resettlement, and social work and to create welcoming communities through education and advocacy. POSITION DESCRIPTION: An Access Specialist is an integral part of CIRA's legal team. The core functions of this position are (1) client intake and referral, and (2) client outreach and education. The ideal candidate for this position has exceptional interpersonal and customer service phone skills, is passionate about serving the immigrant and refugee community with compassion and is fluent in Spanish and other languages in addition to English (written and orally). CORE FUNCTIONS OF THE POSITION: Client Intake and Case Management Screen participants through intake calls to determine eligibility for legal immigration services. Conduct conflict of interest checks and collaborate with an CIRA attorney to select individuals for consultations and specialty clinics. Obtain and summarize eligibility and case information from prospective clients for legal representatives. Document all actions in CIRA's case management system and maintain the waitlist for legal services. Schedule consultations with CIRA representatives as assigned from the waitlist. Relay eligibility, legal facts, and advice provided by attorneys to clients, and follow up with written materials if applicable. Adapt to changing procedures and processes. Client & Community Outreach: Engage in community outreach and maintain communication with service providers across the state about service needs and case referrals. Collect information on unmet needs within the immigrant community and identify ways to enhance access to CIRA's services. Track and report on client outreach activities. Educate clients and the public about CIRA programs, resources, and services. Develop and nurture positive relationships with social service organizations, including nonprofits, schools, and state agencies that serve immigrants. QUALIFICATIONS: Fluency in Spanish is required. Minimum 1 - 3 years of call center, customer service, client communication, nonprofit, social work, or equivalent combination of experience sufficient to successfully perform the essential duties of the job is required. Minimum 1 - 3 years of experience and demonstrated ability to professionally interpret in the Spanish language (written, and orally) and follow procedures is required. Dedication to CIRA's Mission and Values in serving immigrants/refugees/newcomers. Ability to work sensitively with numerous staff, volunteers, and clients having diverse personalities, lifestyles, cultures, political orientations, and faiths. Fluency in using Office 365 applications (ex. Outlook, Word, Excel, SharePoint, etc.) and a strong ability to learn new software is required. Exceptional interpersonal communications and customer service skills. Exceptional multi-tasking skills and ability to think critically and problem solve during client calls while ensuring data is input into the data management systems accurately. Exhibits responsibility through good attendance, effective time management, dependability, self-discipline, flexibility, and working independently. Openly supports departmental and organizational changes and demonstrates comfort working in a rapidly growing and evolving organization. Ability to pass all required background checks. Must be authorized to work in the United States. WORKING CONDITIONS This job consists of regularly sitting at a desk and using a computer and phone. Workdays pertain to a Monday - Thursday schedule, 8:00 AM - 6:00 PM. COMPENSATION Hourly rate starting at $23.00, commensurate with experience. Excellent benefits including: Unlimited paid time off; 9 paid holidays with year-end holiday break Medical, dental, vision, life, and AD&D insurance; employee assistance program; 403b retirement plan with an automatic 5% contribution; and FMLA Yearly stipends for employee development opportunities Relocation assistance; travel and expense reimbursement TO APPLY Please upload a cover letter, resume, and three professional references all in PDF format to the job application link.

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast-paced environment Ability to receive and express detailed information through oral and written communications Understanding of Third-Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required. 0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time. Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking. Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Sr Patient Access Associate - Part Time - Emergency Department Nebraska Medicine is seeking a Sr Patient Access Associate to join our Access Team in the Emergency Department on a part-time basis. In this fast-paced, high-demand environment, you will be responsible for greeting patients in a professional and efficient manner, accurately creating accounts, verifying insurance, and processing payments. Additionally, you will assist with pre-registration, registration, patient wayfinding, and escorting, all while ensuring compliance with state and federal regulations. This position provides essential support within the emergency department setting. Location: Nebraska Medical Center | Nebraska Medicine Omaha, NE Schedule: Part-Time, 20 hours per week Friday - Saturday: 6:00 AM - 2:30 PM Monday: 2:00 PM - 6:00 PM ***Mandatory Training for the first 2 weeks: Mon - Fri, 7:00 AM - 3:30 PM*** Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Be part of something extraordinary at Nebraska Medicine! Duties: Sr Patient Access Associate - Part Time - Emergency Department Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required. Required Qualifications: Sr Patient Access Associate - Part Time - Emergency Department • Minimum of two years customer service experience required. • High school education or equivalent required. • Ability to work in a proactive self-directed manner required. • Multi-tasking and problem solving abilities required. • Strong written and verbal communication skills required. • Strong communication and organizational skills with aptitude for detail-oriented work required. • Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required. • Ability to type 35 wpm with 95% accuracy rating required. •Basic Life Support (BLS) certification within six months of hire or transfer date required required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later). Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department). Preferred Qualifications: Sr Patient Access Associate - Part Time - Emergency Department • Experience in health care, collections, registration, or revenue cycle preferred. • Associate's degree in business, healthcare or related field preferred. • Experience in health care revenue cycle functions including insurance or registration preferred. • Experience with Microsoft Office products, specifically Word and Excel preferred. • Depending on the position available, fluency in Spanish preferred. Learn More: We are Together. Extraordinary. Recruiter Contact Sarah Placzek ************************ Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

1. Communicates professionally and courteously with all patients/customers and members of the work team while completing tasks in an effective, efficient manner to promote the highest quality of customer service, patient safety and support the facilitation of patient care. Performs account creation and registration tasks via face to face, over the telephone or at the bedside patient interview in accordance with established policies to obtain complete and accurate demographic and insurance information. Actively listens to understand what information is being conveyed. Conveys genuine warmth, care and concern to patients, customers and peers through appropriate tone of voice and demeanor. Shows willingness to assist all patients, customers, and peers by seeing needs and following through. Identifies, documents and reports to Manager any exceptions, account creation errors, unresolved complaints/concerns, and critical issues in a timely manner. Mentors new staff members as assigned. Collaborates with an inter-disciplinary team approach, acting as an advocate on behalf of patients and families to ensure patient safety and support the facilitation of patient care, satisfaction and quality of services is carried out in a timely manner. Gathers all data defined in an accurate, efficient and timely manner utilizing appropriate departmental databases. Properly re-identifies patient upon completion of account creation/verification and places armband. 2. Maintains and demonstrates working knowledge to carry out policy and procedure to effectively comply with departmental, organizational, regulatory, and agency needs. Utilizes knowledge and critical thinking to equitably apply policy and procedure to all patients and customers. Promotes secure environment for the procurement of patient's protected health information (PHI). Complies with regulatory requirement such as OSHA, JCAHO, and HIPAA. Understands the concept of the Iowa Trauma System Community Level and Emergency Care Facility Categorization Criteria. Participates in accordance with the Trauma Team Activation Policy/Protocol. Fulfills the roles and responsibilities of a trauma team member. May be asked to perform job duties above and beyond the description (but within of practice/knowledge) in the event of an emergency. 3. Provides exceptional customer service support. Ensures outstanding public relations. Ensures that contacts with the registration area are positively enhanced by serving as a resource for patients, families of patients and hospital management and staff. Provides accurate information to all customers by phone or other communication media. Answers telephone calls and related questions in a professional manner and with patience and maturity. Assists with administrative duties. Communicates effectively with department contacts, patients and management to thoroughly investigate and resolve patient account issues. 4. Performs other duties as assigned.

Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic or surgical procedures, conducting physician office/patient interviews, and explains hospital procedure guidelines and policies. Provides full patient financial counseling, education & referrals, employs and completes all patient liability collection escalations through proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of software/system/equipment/PCs. Knowledge of function and relationships within a hospital environment preferred Advance Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Advanced Understanding of Third Party Payor requirements preferred Advanced Understanding of Compliance standards preferred Advanced Patient Liability Collection performance and high achievement in productivity. Must be able to perform essential job duties in at least three Patient Access service areas including ED Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required 2-4 years experience in medical facility, health insurance, or related area. 2+ years in Patient Access preferred. Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Serves as a patient advocate and resource through the scheduling, pre-registration, registration, admitting/discharge and authorization process. Greets, screens and checks in patients, families vendors and visitors in a professional manner while working to exceed customer service expectations. Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay.SCHEDULE: Same Day Pediatrics (140th & Pacific)- Sunday 12p-5p,Thursday 5p-9p, Friday 5-10p.MAJOR RESPONSIBILITIES & DUTIES: Provides excellent customer service to any individuals presenting for clinic care, surgery, admissions or in need of direction by being able to assist any who present to their Access location with their admitting, registration/check-in, collections or other needs as identified. Maintains excellent communication and positive rapport with all points of contact which include internal and external entities, documenting pertinent discussions and details of correspondence in all applicable systems to provide tracking and point of reference. Responsible for obtaining and communicating accurate benefit information and eligibility, pre-determination/pre-authorization as well as detailed benefit and patient liabilities per insurance company requirements and established time frames, i.e. online vs. telephone to ensure credible coverage and benefits are in place. Follows established protocols and procedures for verification and collection of pertinent demographics. Communicates with Medical Unit Manager or Director to determine bed assignment and resource availability at time of admission if not performed in advance of patient presentation. Communicates arrival of surgical patients following registration or admission providing transport assistance as needed to pertinent care unit. Monitors patient care waiting areas, being situationally aware of setting to ensure a clean, safe and comfortable environment for anyone presenting to BTNRH. Processes incoming calls both internal and externally to aid in services which may include but are not limited to: scheduling, pre-registration, processing nurse call information, pharmacy refills and referral requests, physician and/or staff paging needs, financial counseling queries, admission/discharge notifications as well as vetting special requests and questions as needed. Assists in coordinating and scheduling interpretive services as identified needed. Responsible for opening and closing of clinic/admission locations ensuring security systems are utilized as directed. Works to collect co-payment and payment on account at time of service and is responsible for preparing daily bank deposits at appropriate intervals, carefully following payment and cash controls as directed. Communicates in a positive and professional manner with the patient / guarantor on any scheduling, registration, authorization or financial issues, including assisting with Financial Assistance application or referrals, Confirms legal guardianship status when applicable, obtaining legal guardianship documentation and consents. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to apply knowledge of electronic medical records, charts and medical terminology. Knowledge of insurance terms, reimbursement procedures, rates and policies related to medical terminology. Ability to maintain petty cash funds, make change and process credit cards. Ability to give attention to detail and follow established standards and procedures. Knowledge of Explanation of Benefits (EOB), CPT, HCPC and Diagnosis Codes. Must have excellent verbal/ written communication skills to communicate effectively with physicians, clinicians, patients and families. Knowledge of telephone etiquette required. Ability to handle multiple tasks at a time. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. Basic Life Support (BLS) certification within 120 days of transfer or hire required. PREFERRED QUALIFICATIONS: Minimum of 3 years' experience working in a clinic and/or hospital setting preferred. Knowledge of Explanation of Benefits (EOB) preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Diversity is more than a commitment at Boys Town-it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results . About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.

Casual Shift: Days FTE/Hours: As Needed/ Fluctuates Week to Week Schedule: Hours vary based on business needs, flexibility is a must.Shifts will vary Monday - Friday during the day and some Saturdays. This position is defined as Casual/PRN within our Surgery Access team and is a great way to pick up extra hours! This position will help with staffing volumes Monday-Friday ranging from 5a-830p, and weekends 9a-530p. Job Responsibilities: Provide exceptional customer service through face to face and phone interactions Accurately and efficiently register patients and verify insurance eligibility in a timely manner Verify authorization requirements and obtain approvals based on insurance guidelines Complete all required billing information in the electronic health record Collect time of service and account balance payments from patients in a professional manner Direct patients and guests to appropriate setting Aid with internal and external incoming calls, and transfer to the appropriate departments Utilize interpersonal skills with both internal and external customers in the daily performance of duties Regularly attend and actively participate in meetings Maintain confidentiality and demonstrate respect for patient rights Qualifications: Associate degree or equivalent education/experience/credentials preferred. Customer service and computer experience. Prior experience in a healthcare environment preferred. Understanding of the revenue cycle including insurance payers, billing, and collections is beneficial. Ability to adapt to rapidly changing environments while meeting our customer's demands and deadlines. Participation by all members to support the team environment.

Opportunity to work from home (remote) after 90 days in the office. **Local Candidates only** CHI Health strives to care for you the way you care for your patients. We understand you have personal responsibilities outside of your profession and also care about your well-being. With you in mind, we offer the following benefits to support your work/life balance: Health/Dental/Vision Insurance Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7) Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care Voluntary Protection: Group Accident, Critical Illness, and Identity Theft Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Adoption Assistance Wellness Programs Flexible spending accounts From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours. Responsibilities Essential Key Job Responsibilities Communicates results, enters medication requests, documents in the Electronic Health Records within the scope of the MA role and per CHI Health and department protocols. Answers, screens, and processes a high volume of incoming calls in a professional manner. Directs patient access to the practice by scheduling and canceling patient appointments for multiple providers. Utilizes and adheres to a phone script, clinical decision trees and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or route the call to the appropriate resource. Update patients of the status of their referral or authorizations. Communicates to patients and internal and external ordering physicians' offices, complex exam preparations instructions including, but not limited to, pre-procedure laboratory test requirements and other necessary preparations instructions. Sends out accurate and complete communication to physicians or other healthcare providers. Determine the reason for the call and assist the caller with their questions, concerns or problems with the focus on first call resolution. Facilitate patient issue-resolution by referring the matter to an issue/content expert. Escalate the matter to a supervisor, request the appropriate information or take appropriate action so that the issue expert is able to effectively resolve the matter. Consistently and positively communicates and collaborates with colleagues, supervisor, and customers (internal and external). Communicates collaboratively in situations involving conflict so the conflict de-escalates and is resolved. Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy. Follows department workflows and uses tools appropriately to ensure efficiency and accuracy. Qualifications Required Education and Experience High School Diploma or equivalent. Experience with computer systems required, including web based applications. Minimum of two (2) years experience in a patient-focused healthcare environment OR high volume multichannel contact center. Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Medical Assistant program (as determined by CHI Health). Required Licensure and Certifications None Required Minimum Knowledge, Skills, Abilities and Training Must pass the contact center assessment and pass typing proficiency assessment. Must pass Medical Assistant assessment. Must pass the contact center final exam after completing the contact center training course. Demonstrated skills in customer service excellence including active listening, problem solving, and the ability to remain calm in emotional or stressful situations. Attention to detail, customer service and keyboarding skills. Must possess excellent communication skills (oral and written) and be able to communicate effectively with patients over the phone, in email, and other communications. Computer skills, customer service skills and behavior, and data entry will be assessed via Call Center Assessment.

Serves as a patient advocate and resource through the scheduling, pre-registration, registration, admitting/discharge and authorization process. Greets, screens and checks in patients, families vendors and visitors in a professional manner while working to exceed customer service expectations. Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay. Availabile Shifts: * Medical Office Building II: 14080 Boys Town Hospital Road. Monday- Friday 8a-5p MAJOR RESPONSIBILITIES & DUTIES: * Provides excellent customer service to any individuals presenting for clinic care, surgery, admissions or in need of direction by being able to assist any who present to their Access location with their admitting, registration/check-in, collections or other needs as identified. * Maintains excellent communication and positive rapport with all points of contact which include internal and external entities, documenting pertinent discussions and details of correspondence in all applicable systems to provide tracking and point of reference. * Responsible for obtaining and communicating accurate benefit information and eligibility, pre-determination/pre-authorization as well as detailed benefit and patient liabilities per insurance company requirements and established time frames, i.e. online vs. telephone to ensure credible coverage and benefits are in place. * Follows established protocols and procedures for verification and collection of pertinent demographics. * Communicates with Medical Unit Manager or Director to determine bed assignment and resource availability at time of admission if not performed in advance of patient presentation. * Communicates arrival of surgical patients following registration or admission providing transport assistance as needed to pertinent care unit. * Monitors patient care waiting areas, being situationally aware of setting to ensure a clean, safe and comfortable environment for anyone presenting to BTNRH. * Processes incoming calls both internal and externally to aid in services which may include but are not limited to: scheduling, pre-registration, processing nurse call information, pharmacy refills and referral requests, physician and/or staff paging needs, financial counseling queries, admission/discharge notifications as well as vetting special requests and questions as needed. * Assists in coordinating and scheduling interpretive services as identified needed. * Responsible for opening and closing of clinic/admission locations ensuring security systems are utilized as directed. * Works to collect co-payment and payment on account at time of service and is responsible for preparing daily bank deposits at appropriate intervals, carefully following payment and cash controls as directed. * Communicates in a positive and professional manner with the patient / guarantor on any scheduling, registration, authorization or financial issues, including assisting with Financial Assistance application or referrals, * Confirms legal guardianship status when applicable, obtaining legal guardianship documentation and consents. KNOWLEDGE, SKILLS, AND ABILITIES: * Ability to apply knowledge of electronic medical records, charts and medical terminology. * Knowledge of insurance terms, reimbursement procedures, rates and policies related to medical terminology. * Ability to maintain petty cash funds, make change and process credit cards. * Ability to give attention to detail and follow established standards and procedures. * Knowledge of Explanation of Benefits (EOB), CPT, HCPC and Diagnosis Codes. * Must have excellent verbal/ written communication skills to communicate effectively with physicians, clinicians, patients and families. * Knowledge of telephone etiquette required. * Ability to handle multiple tasks at a time. REQUIRED QUALIFICATIONS: * High school diploma or equivalent required. * Basic Life Support (BLS) certification within 120 days of transfer or hire required. PREFERRED QUALIFICATIONS: * Minimum of 3 years' experience working in a clinic and/or hospital setting preferred. * Knowledge of Explanation of Benefits (EOB) preferred. * Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. * Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: * Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Diversity is more than a commitment at Boys Town-it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: Weekend Shift (United States of America) Sr Patient Access Associate - Weekend Shift Nebraska Medicine is seeking a Sr Patient Access Associate. This role serves as the first point of contact for patients, visitors, and staff, ensuring a professional, welcoming, and efficient experience. Responsibilities include patient registration, appointment verification, visitor screening, and assisting with various administrative tasks while maintaining confidentiality and safety. The role requires excellent customer service skills, computer literacy, and a proactive, team-oriented attitude. While prior healthcare experience and EPIC software knowledge are preferred, we are happy to train those who are enthusiastic and eager to learn! Location: Clarkson Tower at Nebraska Medical Center | Nebraska Medicine Omaha, NE Shift Details: * Part-Time, 20hrs/week * Saturday 8:00am-4:30pm * Sunday 8:00am-8:30pm * *Mandatory Training for the first 2 weeks. Mon-Fri 7:00am-3:30pm* Why Work at Nebraska Medicine? * Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. * Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care. * Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve. * Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Be part of something extraordinary at Nebraska Medicine! Sr Patient Access Associate - Weekend Shift Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required. Required Qualifications: Sr Patient Access Associate - Weekend Shift * Minimum of two years customer service experience required. * High school education or equivalent required. * Ability to work in a proactive self-directed manner required. * Multi-tasking and problem solving abilities required. * Strong written and verbal communication skills required. * Strong communication and organizational skills with aptitude for detail-oriented work required. * Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required. * Ability to type 35 wpm with 95% accuracy rating required. * Basic Life Support (BLS) certification within six months of hire or transfer date required required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later). Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department). Preferred Qualifications: Sr Patient Access Associate - Weekend Shift * Experience in health care, collections, registration, or revenue cycle preferred. * Associate's degree in business, healthcare or related field preferred. * Experience in health care revenue cycle functions including insurance or registration preferred. * Experience with Microsoft Office products, specifically Word and Excel preferred. * Depending on the position available, fluency in Spanish preferred. Learn More: We are Together. Extraordinary. Recruiter Contact Sarah Placzek ************************ Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

at Summit Dental Health Front Office Coordinator Summit Dental Health Job Type: Full-time Schedule: Mon: 8:00 am - 5:00 pm Tue: 8:00 am - 5:00 pm Wed: 8:00 am - 5:00 pm Thu: 8:00 am - 5:00 pm Fri: 8:00 am - 5:00 pm Sat: 8:00 am - 12:00 pm 1x per month Sun: Off Our growing team of professionals at Summit Dental Health is always searching for honest, caring, and hardworking individuals! Our four core values - caring for everyone, sharing abundantly, expressing gratitude, and building relationships - guide us in creating a workplace that is integral to the communities we serve. Benefits of being part of the Summit Team Benefits available after 60 days of employment Medical, dental, and vision insurance with company contribution Life Insurance Flexible spending (health and dependent care) account Paid Time Off & 6 paid holidays off Employee Stock Ownership Plan 401K Daily Pay Professional development assistance FREE continuing education opportunities Employee assistance program Responsibilities Answer the telephone in a timely and professional manner. Make sure that supplies are used cost-effectively, and post patient charges accurately. All insurance should be verified and communicated to clinical staff and patients. Communicate and note all financial obligations to the patient for each procedure. Receive payment and credit all accounts properly. Follow scheduling guidelines to ensure manageable and profitable schedules are made for dentists and hygienists. Communicate with coworkers in a positive and caring manner to foster a team-first attitude. Make sure goals are achieved through active participation in a recall program. Qualifications High school diploma Have strong communication skills Have an eagerness to learn and grow Must pass background and drug background check Any offer of employment is contingent upon the Company's determination that the candidate has successfully passed a background check, including a drug screen. We are an equal opportunity employer and consider all qualified candidates equally. Mortenson Dental Partners is recommended 9 out of 10 on Glassdoor!

Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. Job Summary: Location: Methodist Hospital Address: 8303 Dodge St. - Omaha, NE Work Schedule: 24 hour/week; 11:00am to 11:00pm on a rotating schedule; every third weekend with one winter and one summer holiday Registers and dismisses patients in a courteous and timely manner. Creates accurate patient records during the registration process through verification of patient demographics, financial, and visit information. Electronically verifies payer source/eligibility, patient financial responsibility, and performs point of service collections, as appropriate. Makes referrals to financial counselor, as appropriate. Ensures a high level of customer service accordance to the mission and vision of the organization. The Patient Access Professional follows EMTALA guidelines when registering patients in the Emergency Department. Responsibilities: Essential Functions Greets patients professionally and utilizes triage guidelines to alert clinical team members of urgent situations. Follows EMTALA guidelines when registering in the Emergency Department. Follows Code Triage Process as defined by the clinical staff. Effectively deals with anxious and agitated people in a calm, professional manner. Verbally de-escalates patients and/or family/friends upset with situation/services/requests. Performs registration and insurance verification accurately and in a timely manner, ensuring all demographic and payer information is correct in accordance with policies and procedures. Follows EMTALA guidelines when registering in the Emergency Department. Collects patient identification information to create a “quick registration”. Notifies triage clinical team member of patient arrival and chief complaint. Following EMTALA guidelines, collaborates with the clinical team to identify the appropriate time when the patient condition has stabilized to proceed to the patient bedside to complete the registration process. Collects and updates patient demographic information and photo IDs in the electronic registration record. Goes to the patient bedside if needed to complete the registration process. Verifies insurance eligibility using electronic work queues and updates the electronic registration record and scans insurance cards into registration record. Completes Medicare Secondary Payer questionnaire and other payer specific documents as required. Reviews and signs admission paperwork with patient/patient representative. Utilizes the translation services, as needed, to ensure accurate data collection. Gives patients/representatives copies of all signed documents as appropriate. Advises patient of financial responsibility in a respectful and courteous manner and performs point of service collections according to policy. Communicates patient financial responsibility. Reviews patient financial estimates and liability waivers, as appropriate and adds completed documents to the patient registration record. Gives patient/representative a copy of the financial liability document(s). Attempts collection of co-pays or other patient financial responsibilities on all encounters as appropriate. Documents collection attempts and reason collection attempt failed. Meets or exceeds POS Collection goals. Processes and manages payments/collections appropriately and securely in accordance with policy. Notifies supervisor of any cash discrepancies in a timely manner. Refers patients to the Patient Financial Counselors, as appropriate and upon request. Schedule: 24 hour/week; 11:00am to 11:00pm on a rotating schedule; every third weekend with one winter and one summer holiday Job Description: Job Requirements Education High school diploma, General Educational Development (G.E.D.) or equivalent preferred. Experience Previous health care registration, customer service, insurance or billing experience required. Medical terminology preferred. License/Certifications Requires the ability to provide transportation to other campus locations within a reasonable timeframe. American Heart Associate or American Red Cross Basic Life Support (BLS) preferred. Skills/Knowledge/Abilities Requires the knowledge of phone etiquette, and understanding of some medical terminology. Strong computer skills required. Ability to open and navigate Outlook, attachments in Word and Excel, and utilize a scanner and copier. Requires the skills in basic mathematics to support collections of payments: including addition, subtraction, multiplication and division. Requires the ability to work independently, and to collect data from patients that is required for entry into the system. Requires the ability to multitask, with strong attention to details of registration process. Requires the ability to relate to patients in a kind, courteous and helpful manner. Requires the ability to relate to fellow workers, in all departments of hospital, and deal with people in a crisis situation. Ability to transport/escort patients, and guests/family members to appropriate locations via stairs, elevators or ramps. Ability to communicate with others through a glass barrier. Physical Requirements Weight Demands Medium Work - Exerting up to 50 pounds of force. Physical Activity Not necessary for the position (0%): Climbing Crawling Kneeling Occasionally Performed (1%-33%): Balancing Carrying Crouching Distinguish colors Grasping Lifting Pulling/Pushing Standing Stooping/bending Twisting Walking Frequently Performed (34%-66%): Fingering/Touching Keyboarding/typing Reaching Repetitive Motions Sitting Speaking/talking Constantly Performed (67%-100%): Hearing Seeing/Visual Job Hazards Not Related: Chemical agents (Toxic, Corrosive, Flammable, Latex) Equipment/Machinery/Tools Explosives (pressurized gas) Electrical Shock/Static Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) Mechanical moving parts/vibrations Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc) Occasionally (34%-66%): Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF) Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment) About Methodist: Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission. Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

Schedule: Monday and Wednesday 6p-12a, with 12a-6a on call At Children's, the region's only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team-and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities. A Brief Overview Responsible for greeting and checking in all families and other customers in a professional manner, providing exceptional customer service expectations. Must be able to multi-task. Monitors, maintains, and verifies all required patient information with consistency and accuracy. Works with clinical team to ensure a team-based approach to care. Ensures accurate and consistent point of service collections. Ensures a positive interaction in each patient and family encounter. May be expected to work in either the clinic location and/or in the Centralized Scheduling Center. Essential Functions Registers new patients with complete and accurate demographics according to procedure. Checks patients in and out. Verifies all patient/family demographic information and enters accurately in the computer at each visit. May need to electronically verify address. Provides, collects and accurately documents all required patient paperwork according to procedure. Schedules patients accurately using the automated appointment system following office protocols. Maintains the daily physician appointment templates at the direction and approval of the office manager and lead receptionist. Contacts patients/families with future appointments to confirm appointments and verify demographic and insurance information. Verifies patient's insurance eligibility and benefits using established automated process at each visit. Initiates the Children's Connect sign up process for all new or inactive patients at the beginning of each visit. Responds to Children's Connect appointment messaging within defined timeframes. Pulls patient's charts as needed, releases information as needed in accordance with organizational protocols. Scans documents into the electronic medical record as directed. Appends the document to the appropriate section of the record following organizational protocol. Collects co-pays and balances on past due accounts following organizational protocol. Posts payments collected directly into the computer. Completes end-of-day balancing and accurately prepares bank deposit. Answers patient/family questions about owed balances and/or refers to Primary Care Physician Billing as appropriate. Completes work queues daily to compile missing demographic and insurance information for billing purposes. Supports patient care quality initiatives as directed. Completes miscellaneous reports and letters as needed. Opens and distributes mail in a timely manner. Assembles patient packets as directed. Pulls and processes all fax transmittals as directed, scans patient reports as directed. Prepares and sends hospital charges as directed. Performs opening and closing duties as assigned by the office manager or designee. Assists in the orientation and training of new employees as requested. Facilitates handling of pharmaceutical representatives and vendors in accordance with office policy. Monitors hourly and maintains clean, organized clutter-free lobby and clean patient restrooms Education Qualifications High School Diploma or GED equivalent Preferred Experience Qualifications Minimum one year customer service experience Preferred and One year experience working in a health care or insurance setting Preferred Skills and Abilities Excellent skills in communication, listening, customer service, organization. Basic computer skills and knowledge of Microsoft operating environment Ability to read, write and perform arithmetic calculations Ability to operate basic office equipment: personal computer, automated telephone systems, scanning technology, e-signature, 10 key adding machine, copier, shredder and facsimile. Knowledge of billing and insurance programs. Knowledge of patient appointment scheduling systems in a medical office. Licenses and Certifications BCLS - Basic Life Support through the American Heart Association is Preferred and Based on position, medical interpretation certificate may be Required Bilingual (English-Spanish) required for some personnel and Travel to other Children's Physician clinics, based on staffing needs Required and Rehab: Requires coverage 24 hours a day / 7 days a week. Must be able to work during assigned shift(s) (day, evening, night, weekend and/or holidays). Casual positions will be required to be on call. Staff may be asked to take on call for areas that are open 24/7 Required Children's is the very best for kids and the very best for your career! At Children's, we put YOU first so together, we can improve the life of every child!

ABOUT US All Care Health Center's mission is to provide affordable, comprehensive, high quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community relationships, to enhance the future of our community's well-being. We offer a comprehensive benefits package, including: * Medical, Dental and Vision Insurance; * Generous time off including: * Employer paid Life Insurance and Long-Term Disability; * 401(k) match up to 4%, and more! * Additional pay for bilingual (Spanish) * Public Service Loan Forgiveness Program Eligibility POSITION OVERVIEW The Patient Access Representatives is the first contact with patients both by telephone as well as in person and provide exceptional customer service through scheduling, registration, insurance verification, collection of payments and investigation of patient billing discrepancies. SCHEDULE AND PAY This is a full-time (40 hour) position. Clinic Open: Monday - Thursday 8AM - 7PM, Friday 8AM - 5PM, and Saturday 8AM - 12PM. Scheduling needs will be discussed during interview. The pay depends on experience and starts at $16.50/hour. DUTIES * Provides exceptional customer service through face to face or phone interactions with all patients and members of the work team to effectively gather accurate information to complete tasks and facilitate patient flow and care. * Accurately and efficiently register patients and verify insurance eligibility * Collect nominal fees, insurance copays and account balance payments from patients * Aids with internal & external incoming calls, and transfer to the appropriate departments. * Appointment scheduling: schedule, cancel, and reschedule appointments. * Monitor the waiting room area to be sure patients and visitors are assisted in timely manner. * Responsible to complete appointment reminder/confirmation calls per clinic specifications for future appointments. * Assist with updating and obtaining sliding fee information according to ACHC guidelines. * Audit accuracy of account type and update as appropriate based on daily input. * Collaborates with nursing team and providers to coordinate appointments to meet patient's needs. QUALIFICATIONS * High School diploma * At least one year customer service experience; healthcare setting strongly preferred * Basic knowledge of computer systems and data entry skills At All Care Health Center, we are committed to providing an environment of equal employment opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under applicable law. This employer participates in E-Verify, a federal program that confirms employment eligibility for all new hires. Upon accepting a job offer, you will be required to complete a Form I-9 to verify your identity and employment authorization to work in the United States. If you need assistance or an accommodation in applying for this or other job postings, please contact the HR department at **************. Equal Opportunity Employer, including disabled and veterans. View Company Information To see other positions, click here.

We are looking for a Patient Access Representative for our Malvern Medical Clinic-Downtown. Duties included but not limited to: registering and scheduling patients, ability to judge when patients are in need of immediate nursing attention, obtains necessary patient information and signatures, answers and screens incoming calls, and the ability to handle a multitude of duties. Must be able to interact with the public in a knowledgeable, pleasant and efficient manner. This is a full time, 40 hours a week position, working four, 10 hour days. Hours will be Monday, Tuesday, Thursday, Friday and a shared Saturday morning rotation At Montgomery County Memorial Hospital, we pride ourselves in small-town values and advanced medical care. We are the largest employer in Montgomery County and have been serving our communities since 1907. MCMH is committed to providing quality, innovative healthcare for our patients and their families. We value creating a positive work environment with opportunities for growth. MCMH offers competitive pay, IPERS and an attractive benefits package that includes: Health, Dental and Vision Insurance, Paid Time Off, Life Insurance, Short Term Disability, Discounts on Healthcare Services, FSA, 457 Deferred Savings Plan, Tuition Assistance, Cafeteria Discount, Wellness Program, Free Access to On-Site Gym, and more! This institution is an equal opportunity provider and employer.

Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. Job Summary: Location: Methodist Estabrook Cancer Center Address: 8303 Dodge Street, Omaha, NE Work Schedule: Monday-Friday; This is a casual position. Casual employees work on an ‘as needed' basis to meet the needs of the business. Work days/hours will often vary from week to week. Embraces organizational expectations for customer service. Creates accurate and thorough records during the patient registration process including: verification of patient demographics, reason for visit and financial information. Electronically verifies patient eligibility and financial responsibility and performs point of service collections, as appropriate. Makes referral to financial counselors, as appropriate. Coordinates admission reservation with clinical team. Responsibilities: Essential Job Functions 1. Accurately registers and dismisses patients in a courteous and timely manner. Registers patients in the electronic registration system to Methodist Jennie Edmundson Hospital in a courteous and timely manner. Reviews and explains all registration forms prior to obtaining signatures from the patient or patient representative. Performs bedside visits, as needed to complete the registration process and point of service collections. Scans patient identification documents into the registration encounter. 2. Verifies and enters insurance/payer information. Obtains compete and accurate payer information and scans identification and payer documents and enters the information into the electronic registration system. Verifies eligibility of coverage according to department guidelines. Completes Medicare Secondary Payer questionnaire and other payer specific documents (including Advance Beneficiarty Notice of Noncoverage (ABN) as required. 3. Advises patients of their copayment requirement in a respectful and courteous manner. Documents and secures all payments according to policy. Accurately collects and posts payments according to policy as measured by observation, feedback and monthly audits. Accurately performs all reconciliation procedures pertaining to the collection of copayments. Safeguards cash and receipts by following established department criteria. Notifies supervisor of any discrepancies in a timely manner. Refers patients to Patient Financial Counselors, as appropriate, and documents referrals. Documents all attempts for collections and reason collection attempt failed. 4. Performs order entry functions for lab patients registered in Admitting, as required.5. Consistently adheres to Safety and Infection Control guidelines, to assure a safe work environment, according to hospital policy. Immediately reports any unsafe conditions or accidents. 6. Completes tasks and work responsibilities associated with a shift, to maintain a productive department, as outlined in training plan. Provides all necessary written or verbal communications regarding tasks, incomplete work, problems, and issues to the supervisor in a timely manner. 7. Displays adaptability to assure department staffing needs are met. Works additional shifts and accepts additional tasks, projects and assignments dictated by volume, absences or administrative direction. 8. Maintains teamwork spirit, positive mentoring. Willingly assists with training and/or cross training of new employees. Positively and actively assists with the implementation of new procedures, schedules and job tasks necessary, to ensure success and advocation of same. Contributes to department training and orientation. Assists co-workers as needed. 9. Shows respect for patients and co-workers. Maintains confidentiality standards, to assure the highest level of customer service, as outlined in hospital policies and training. 10. Performs periodic, situational and other duties as required. Operates and assists in the maintenance of all office equipment, to assure efficient performance, as outlined in the training program. 11. Provides appropriate care specific to the age of the patient, to ensure understanding and comfort level of treatment, as outlined in the Age Specific Criteria. Schedule: Monday-Friday; This is a casual position. Casual employees work on an ‘as needed' basis to meet the needs of the business. Work days/hours will often vary from week to week. Job Description: Job Requirements Education High School Diploma or General Educational Development (G.E.D) required Experience Previous health care registration, customer service, insurance or billing experience required. Medical terminology preferred. License/Certifications Requires the ability to provide transportation to other campus locations within a reasonable timeframe. Skills/Knowledge/Abilities Requires the knowledge of phone etiquette and some medical terminology. Strong computer skills required: Ability to open and navigate Outlook, attachments in Word and Excel and utilize a scanner and copier. Requires the skills in basic mathematics to support collections of payments: including addition, subtraction, multiplication and division. Requires the ability to work independently and to collect data from patients that is required for entry into the system. Requires the ability to multitask with strong attention to details of registration process. Requires the ability to relate to patients in a kind, courteous and helpful manner. Requires the ability to relate to fellow workers, in all departments of hospital, and deal with people in a crisis situation. Ability to transport/escort patients and guests/family members to appropriate locations via stairs, elevators or ramps. Ability to communicate with others through a glass barrier. Physical Requirements Weight Demands Medium Work - Exerting up to 50 pounds of force. Physical Activity Not necessary for the position (0%): Climbing Crawling Kneeling Occasionally Performed (1%-33%): Balancing Carrying Crouching Distinguish colors Grasping Lifting Pulling/Pushing Standing Stooping/bending Twisting Walking Frequently Performed (34%-66%): Fingering/Touching Keyboarding/typing Reaching Repetitive Motions Sitting Speaking/talking Constantly Performed (67%-100%): Hearing Seeing/Visual Job Hazards Not Related: Chemical agents (Toxic, Corrosive, Flammable, Latex) Equipment/Machinery/Tools Explosives (pressurized gas) Electrical Shock/Static Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc) Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) Mechanical moving parts/vibrations Occasionally (34%-66%): Biological agents (primary airborne and blood born viruses) (Jobs with Patient contact) (BBF) Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment) About Methodist: Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission. Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.