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Patient access representative jobs in Palm Desert, CA
- 173 jobsAll
Patient Access Representative
Front Desk Coordinator
Patient Service Representative
Patient Coordinator
Registration Coordinator
Registrar
Patient Care Coordinator
Medical Billing, Receptionist
Patient Liaison
Patient Care Coordinator
Arrowhead Orthopaedics
Patient access representative job in Hemet, CA
Full-time Description Patient Care Coordinator It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients' needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following for this position. The position requires that the employee be available forty hours per week, and that also the employee be flexible in his/her schedule to provide efficient service for the group. The employee however, will be expected to work no more than five days per week. Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice. The hours, pay scale, and benefits will be defined as agreed upon. RESPONSIBILITIES: Work is primarily performed in the Clinic located in Arrowhead Orthopaedics offices. The quality of duties performed is needed to be at a high level. The employee will come into contact on a daily basis with confidential patient files. The Patient Care Coordinator must be able to handle this information with the highest degree of privacy, discretion, and professionalism. The Patient Care Coordinator is responsible for accomplishing the duties set forth below: Confirm that insurance policies are active and registered correctly for the scheduled DOS. Update patient insurance information, including copayments and financial obligations due at time of service. Communicate with patients regarding high deductibles and cash rate amounts due. Notify patients of any issues with insurance verification or policy termination and provide options such as updating insurance or discussing cash rates. Add pop-up alerts for the Front Office when additional insurance information is needed or when patients are unreachable. Request and obtain follow-up visit authorizations via insurance carriers, online portals, or primary care providers. Secure authorizations for new patient visits via insurance carriers, online portals, or primary care providers. Create and manage referral modules based on authorizations and link them to the upcoming appointments. Follow established workflow Obtain pre-certifications/authorizations for recommended treatments via insurance carriers, primary care providers, or online portals. Use Healow Messenger to notify patients when treatment requests are submitted and when approvals are received. Follow up on submitted requests within 7-14 days. Route approved authorizations to he patient's chart for processing. Coordinate care by faxing approvals and treatment orders to appropriate facilities and informing patients of the next steps. Notify medical assistants, providers, and patients of any treatment denials and schedule necessary follow-up appointments. Follow established workflow for Workers' Compensation treatment request and delays. Resolve treatment orders within 14 days; no orders should remain open past 30 days. Will be responsible for scheduling or rescheduling appointments based on treatment coordination, insurance eligibility, or authorization issues. Follow established workflows when booking appointments. RELATIONSHIPS: The Patient Care Coordinator should observe and conduct the following relationships: The employee shall be responsible directly to the Patient Care Coordinator Manager. The employee shall report to the Patient Care Coordinator Manager and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Patient Care Coordinator Manager or his/her assignee. The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics. The employee shall interact with patients, medical groups, adjustors, nurse case managers, hospitals, and Primary Care Physicians and their offices. Such communication should always reflect the total commitment of the office to quality care and customer satisfaction. All communication should be professional and any unresolved conflicts are to be reported to the Patient Care Coordinator Manager This in no way states or implies that these are the only duties to be performed by this employee. The Patient Care Coordinator will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. Arrowhead Orthopaedics reserves the right to update, revise or change this job description and related duties at any time. Requirements Skill Requirements: Education: High school diploma or equivalence. The ability to type 40 words per minute. Skill in operating a computer and scanner, as well as software programs including Microsoft Outlook and preferably Practice Partner. Telephone etiquette, superior customer service, and professional communication skills are required. Must be flexible and able to multitask in a stressful setting. Bilingual English/Spanish Typical Physical Demands: Requires sitting and walking, with daily occasional stooping, reaching, and bending. Occasional lifting up to thirty pounds. Hearing must be in the normal range for telephone and personal communication. Requires manual dexterity sufficient to operate keyboards and other office equipment.` Salary Description $21+$36k-53k yearly est. 60d+ agoPatient Service Representative
Desert Retina Consultants
Patient access representative job in Palm Desert, CA
Unifeye Vision Partners is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at UVP is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments. Unifeye Vision Partners is currently hiring for a Patient Service Representative. SUMMARY This position is responsible for patient check-in, patient check-out, as well as treating all patients in a professional and courteous manner. Review patient chart to verify necessary information and obtain appropriate signatures. Enter new patient information or update existing patient information into computer. Welcome all patients when they enter the office. Essential Responsibilities Responsible for patient check-in, greeting every patient in a pleasant and professional manner Mark arrival time of patients in office and make sure patients have been checked in and roomed. Evaluate chart data to verify all information has been received, completed, and signatures obtained. Verify and scan patient's current insurance card. Verify address, e-mail and phone number. Communicate with patients if there will be a delay. Offer to reschedule if patient unable to stay. Check-out all patients. Schedule follow-up appointments as directed by the physician. Schedule patients for transfer of care and order any required diagnostic testing. Explain all fees and patient financial responsibility. Secure all necessary patient signatures; obtain proper informed consent, and insurance authorization. · Collect fee for services and any past-due balances as required. Ensure patient satisfaction Ensure that proper authorization or referral is collected for the patient. Obtain authorization or referrals that have not been received by the practice. Prepare charts appropriately. Place telephone calls to no-show appointments and reschedule as needed. Provide support on telephones. Scan charts and testing into EMA in a timely manner. Assist other front office personnel, as needed. Perform other duties as required including training new staff. Maintain refreshments in lobby area. Keep lobby area maintained in clean and orderly status. Remove waste when needed. Order supplies as needed. Prepare coffee for the patients in the morning, turn on TV to correct channel, keep magazines organized and neat. Close lobby in the evening, removing coffee, turning off the TV, removing any erroneous trash. Qualifications High school diploma or equivalent Minimum of 1 year of experience working in a medical practice front office setting Bilingual (Spanish) Preferred NextGen experience preferred Data Entry Skills Friendly and compassionate disposition Excellent organizational and time management skills Strong interpersonal communication skills Pay Range $21.00 - $23.00 Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.$21-23 hourly 9d agoPatient Access Specialist
Rancho Health MSO, Inc.
Patient access representative job in Temecula, CA
This job description is to summarize the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Patient Access Specialist is responsible for booking patients' visits. This process includes greeting, identifying the needs of the patient, and scheduling an appropriate visit. Patient Access Specialist should help ensure the booking of an appointment is as pleasant an experience as possible. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet patients with a warm salutation and conversation with congenial closing. Consistently and accurately collect the patient's personal and insurance information, including any necessary updates. Run patient insurance eligibility. Review provider schedules to ensure correct placement of appointments. Follow triage protocol as needed. Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration. Route calls to appropriate departments when applicable utilizing a warm handoff. Attempt to answer questions prior to forwarding the patient's question/concern via message. Send appropriate inbox messages for med refills, form status, lab results, patient questions when applicable. Include all relevant information in the message. Communicate patient results when they are available and have been reviewed by the provider. Reschedule patients as needed due to scheduling conflicts. Encourage and help patients with MyChart set up. Comply with all company policies and procedures found in the employee handbook. Perform other duties and tasks as assigned by leadership. Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Education required: High school graduate or equivalent preferred. Minimum Experience Required: Customer Service Experience: A minimum of 1-2 years of experience in customer service, preferably in a healthcare or call center environment. Healthcare Knowledge: Previous experience in a medical office, clinic, or healthcare-related call center is preferred but not required. Multitasking Skills: Demonstrated ability to handle high call volumes while maintaining accuracy and a positive attitude. Communication Skills: Strong verbal and written communication skills, with the ability to manage sensitive and confidential information professionally. Minimum Knowledge and Skills Required: Bilingual Spanish is preferred. Ability to communicate effectively and congenially with patients and staff members in person and over the phone. Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. Basic office skills such as typing, transferring calls, etc. Organizational and problem-solving skills. Ability to work on the computer for long stretches of time. Ability to navigate and accurately input within the EMR system. Ability to accept supervision and feedback. Benefits at a Glance: We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses, and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being. Travel Percentage: 1-5% Work Authorization: Must be authorized to work in the United States. Must be available Mon - Fri (8 am - 5 pm)$33k-42k yearly est. 8d agoPatient Service Representative
CV Palm Springs Indian Canyon
Patient access representative job in Palm Springs, CA
Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.$32k-39k yearly est. 19d agoPatient Liaison Supervisor
Lifekind Health
Patient access representative job in San Jacinto, CA
Job Description Patient Liaison Supervisor Department: Patient Liaisons Reports To: Director of Behavioral Health Type: Full-Time Schedule: Monday - Friday (8:00am - 5:00pm) Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Our Story Our mission is to bring care that's whole, human, and healing. Blending medical, behavioral, and lifestyle support into a single plan because restoring life takes more than a prescription. At Lifekind Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Learn more about us at *********************** Overview We're looking for an experienced Patient Liaison Supervisor (PLS) to lead our team of Patient Liaisons in a dynamic, transdisciplinary chronic care pain management clinic. This is a hands-on leadership role focused on improving patient experience, reducing disenrollment rates, and ensuring our clinics remain leaders in patient-centered chronic pain care. Key Responsibilities Team Leadership: Oversee, mentor, and support a team of Patient Liaisons. Set expectations for performance, provide regular feedback, and foster a collaborative, supportive environment. Patient Experience: Work closely with Liaisons to identify pain points in the patient journey and implement improvements. Champion initiatives that make the clinic experience seamless and welcoming for every patient. Disenrollment Reduction: Analyze reasons for patient disenrollment and develop targeted strategies with Liaisons and clinic leadership to address root causes. Regularly track and report on disenrollment metrics. Data-Driven Management: Supervise the collection, analysis, and reporting of patient experience and satisfaction data. Translate findings into actionable plans for the team on a monthly cadence. Collaboration: Serve as a bridge between Liaisons, clinicians, administrative staff, flow coordinators, and leadership. Ensure open communication across the clinic to support holistic, coordinated care. Continuous Improvement: Stay current on best practices in chronic care and patient engagement. Lead ongoing training and professional development for the Liaison team. Advocacy: Be a visible, accessible advocate for patients-ensuring their voices are heard and needs met throughout their care. Process Standardization and SOP Creation: SOP Creation - Develop and implement standardized processes (SOPs) for scheduling, surveys, and patient follow-up to ensure consistency across sites. Qualifications Bachelor's degree required; Master's degree in healthcare administration, social work, nursing, or related field strongly preferred. 3+ years' experience in patient advocacy, case management, or healthcare operations, with at least 1 year in a supervisory or leadership role. Experience working in chronic care, pain management, or a transdisciplinary clinical setting is highly desirable. Strong data literacy; able to interpret, present, and act on patient experience metrics. Excellent communication and interpersonal skills. Comfortable working with diverse populations and multidisciplinary teams. Demonstrated ability to drive operational change and improve patient satisfaction. Compassionate, proactive, and solutions-oriented.$36k-47k yearly est. 24d agoPatient Service Rep
City of Loma Linda
Patient access representative job in Murrieta, CA
Department: UHC: BHI - Shared Staffing Job Summary: The Patient Service Rep manages patient flow for electronic check-in, check-out, and appointment procedures. The job requires exceptional communication and interpersonal skills and efficiency. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed. Education and Experience: High School Diploma or GED required. Minimum six months required of customer service, general office or Receptionist vocational training, medical field preferred. Knowledge and Skills: Knowledge of medical terminology preferred. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: Valid driver's license required.$36k-42k yearly est. Auto-Apply 1d agoRegistrar
Legacy Education, LLC
Patient access representative job in Temecula, CA
Summary: Responsible for the accuracy, security, maintenance, confidentiality, and integrity of physical and electronic student records. The Registrar will frequently interact with staff, students, and external parties regarding student records content. In addition, the Registrar is responsible for observing and monitoring school and proper adhere to all reporting guidelines. Essential Duties and Responsibilities: Create and maintain student files in accordance with California laws and regulations Track receipt of student records and follow up with prior schools to obtain any missing documents Receive incoming student records and add to student files Receive requests for records for withdrawn students and prepare and send student files Upon receipt of records enter any needed student information into the Student Information System (SIS) Act as point of contact for all requests for student information from schools and county agencies, and collaborate with administrative team to prepare any information needed to respond to such requests Ensure completion of withdraw forms and process of student withdraws daily in the school Student Information System (SIS) Track new enrollment approvals and inform school stakeholders of student start dates Establish and maintain a positive rapport with, students, parents, staff, school administration, and other stakeholders Maintain confidentiality concerning all student information and any professional matters Utilize effective time management Assist when needed with the SLE's. Checking the transcript and the student enrollment documents to determine that: Each student has an official transcript for grades transferred in Transcripts have appropriate progression plans, signatures, and seals All grades and courses are posted and up to date Complying with procedures for the requesting and retrieval of grades for transfer students, the recording of these grades, and the distribution of grades to all appropriate school personnel involved in the data flow process Communicate with parents as needed, which includes but is not limited to: Calling students and parents Emailing and texting students and parents Meeting students and parents in virtual setting Returning all communication ASAP but no longer than 24 hours later Communicate with teachers and administration as needed, which includes but is not limited to: Calling and/or emailing teachers as needed Returning phone calls/e-mails ASAP but no longer than 24 hours later Attending all in-person meetings as scheduled Attending all staff meetings; attending and participating in all school trainings and meetings. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have experience in data entry into student database, knowledge of Family Educational Rights & Privacy Act Regulations, Knowledge of National, and State Regulations as well as Accreditation Policies and Procedures and general office procedures. This position requires the ability to communicate effectively at all levels of the organization. Effective interaction across departmental boundaries must be maintained. Education and/or Experience: Ability to work comfortably with people. Self-starter. Able to work on their own with little director. High School Diploma or equivalent required; one-year experience with operations in a registrar's office; or equivalent combination of education and experience. Equipment Used: Computers, phone, fax machine, xerox machine. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance Work Location: In person$36k-52k yearly est. 23d agoPatient Services Representative Floater
DAP Health
Patient access representative job in Cathedral City, CA
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Patient Services Representative Floater plays a key role in providing exceptional customer service to patients and ensuring they have a positive experience during their visit. In addition, this position also requires traveling between sites and other locations as needed. The Patient Services Representative Floater will fill in and support other clinics on an as needed basis to cover time off, training, or as directed. Supervisory Responsibilities: None Essential Duties/Responsibilities Greet and assist everyone who walks in the door with eye contact and a smile, ensuring everyone feels welcome and cared for Register new patients and patients who have fallen out of care either in person or over the phone Gather all documents required for new patient registration, ensuring accurate patient demographics and guarantor information at every patient visit Identify patients who require program assistance and schedule patients with Care Coordinator Specialist for assessment and program enrollment Answer incoming calls within 3-4 rings and make patient calls in a courteous and professional manner Return voicemails by the end of the next business day Schedule patient follow-up appointments, confirm upcoming appointments, and reschedule as indicated Ensure that appropriate insurance is selected for services rendered for the date of the scheduled visit Check patients in and out for scheduled or walk-in appointments Ensure patients are empaneled according to provider of record and keep up to date with the provider's panel management Assist and encourage patients with signing up for MyChart Answer MyChart patient messages related to registration and/or appointment scheduling Assist patients using tablets or other devices to obtain demographic information required to establish electronic record as needed Run, review, and demonstrate understanding of insurance eligibility Scan all information pertaining to registration into EHR Monitor and respond to website inquiries requesting new patient information Collect and turn in Release of Information (ROI) to HIM department Collect applicable co-pays and outstanding balances at time of check in Keep track of daily incoming documentation for providers Follow up on no-shows and send out no-show letter as stated on no-show workflows Advise Case Manager or EIS Worker when patients indicate need for linkage to internal/external resources (when applicable) Keep supervisor informed of office equipment upkeep/maintenance Complete appointment confirmation calls for unconfirmed patients 24 hours prior Perform other duties as assigned Required Skills/Abilities * Ability to maintain recognized medical industry standards of high quality, client-centered services that are HIPAA compliant * Proficiency in MS Office applications * Computer expertise in database input * Effective communication skills, both written and oral * Excellent customer service skills * Bilingual in Spanish/English, preferred Education and Experience * At least 1 year of experience in medical front office operations preferred - including but not limited to registration process, use of medical terminology, medical insurance, and referral authorizations * Previous experience working with Electronic Health Records preferred * Current BLS certification obtained through the American Heart Association or American Red Cross Working Conditions/Physical Requirements * This position has a home base at a DAP Health clinic location * Ability to lift 24 pounds * Operates in an office setting at times and requires frequent times of sitting, standing, repetitive motion and frequent phone calls/conversations * Ability to travel to sites around Central East and Central West DAP Health locations, as needed. Mileage reimbursement provided per company policy. * Requires current and valid driver's license and current personal auto insurance as well reliable transportation and a clean driving record$31k-36k yearly est. 23d agoMedical Biller
United Medical Doctors Master
Patient access representative job in Murrieta, CA
Job Details 35100 Makena Ave Ste 201 - Murrieta, CADescription The medical billing representative performs a variety of billing and administrative tasks including claim submission, claim correction, insurance follow up and appeals, insurance verification, answering patient calls regarding billing, returning patient calls, setting up payment plans, patient demographic review/ updates, insurance verification, and follow up on past due accounts. Job Qualifications: Education: High school diploma with at least 2 years experience in a medical office setting. Skills: Understanding of revenue cycle process, including billing and collections Ability to read ERA/ EOB Athena EMR experience a plus Experience with denial/ appeals process Strong written and verbal communication. Ability to problem-solve in a timely, professional manner. Ability to withstand varying job pressures, organize/prioritize related jobs tasks, and excellent attention to detail. Proficiency in medical software, Microsoft Windows, and keyboard. 1) Customer service incoming calls and limited face to face consultation with patients. 2) Set up payment plans, maintain and monitor accounts. 3) Patient accounts receivable 4) Processing of mail/correspondence. 5) Verification of insurance coverage and benefits Additional Job Requirements Hearing, vision and sensory skills adequate for obtaining accurate information. Ability to maintain patient confidentiality at all times, both on and off the job. Attend work regularly as scheduled. Benefit Conditions: Waiting period may apply Only full-time employees eligible Work Remotely No Job Type: Full-time Pay: $19.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Medical Billing: 2 years (Required) Work Location: In person$19-25 hourly 60d+ agoFront Desk Coordinator - Moreno Valley, CA
The Joint
Patient access representative job in Moreno Valley, CA
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! * Pay Range $15 - $18 depending on experience * Driven to climb the company ladder! * Possess a winning attitude! * 'Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! (This position is NOT management and does not supervisor other employees) * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics. The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California$15-18 hourly 25d agoPart Time Patient Coordinator (Redhawk Vision)
Vsp Ventures
Patient access representative job in Temecula, CA
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.$35k-46k yearly est. Auto-Apply 5d agoPart Time Patient Coordinator (Redhawk Vision)
Vsp Ventures Optometric Solutions LLC
Patient access representative job in Temecula, CA
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.$35k-46k yearly est. Auto-Apply 5d agoFront Desk
Eisenhower Imaging
Patient access representative job in Rancho Mirage, CA
Radiology Clerical Specialist: Join us NOW as our Imaging Center is seeking an Radiology Clerical Specialist to join our team! We're recruiting for Front Desk, Scheduling and Insurance roles. Depending on role, this position will be responsible for verifying eligibility based on patient's plan, obtaining authorizations, scheduling Radiology procedures and/or front desk check in and reception duties. Manages multiple processes including inbound and outbound phone calls, fax and moderately complex computer systems. Located in the beautiful Palm Springs, CA area, this position is critical to the success of Eisenhower Imaging Center and requires the full understanding and active participation in fulfilling the Mission of Eisenhower Health. Essential Job Functions: Greets guests in a professional and courteous manner Orders, arrives and cancel procedures in Electronic Medical Record System according to EIC Protocol. Prints and distributes daily schedules. Reviews and/or collects demographic and insurance information for guests and assures all information is accurate and up to date. Greet and Registers guests Collects money, issues receipts and updates registration information for self-pay guests. Distributes oral contrast and gives preparation instructions Assist radiologist(s) at his/her request with telephone calls to referring physicians or guests. Completes film request forms when requested. Ensures timely registration of guests to avoid delays and maintain daily schedule Ensures Guest Lobby is clean and orderly Maintains supplies and other daily items for proper and efficient registration of guests Adheres to radiation safety guidelines under the direction of the technologists and/or radiologists. Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity. Performs all other duties as assigned and appropriate. Ability to manage high patient volumes. Requirements Qualifications Minimum two (2) years in healthcare environment. Radiology experience preferred. High School Diploma/GED required. College-level business courses are helpful. Experience with electronic health record systems. Excellent organization, interpersonal, communication and phone skills. Computer knowledge, proficiency with software applications - Word and Excel. Strong medical terminology background. Bi-lingual Spanish preferred. Knowledge / Skills / Abilities: Customer Service Oriented Ability to multi-task and prioritize. Good oral and written communication skills. Provide for patient care; comfort, safety and patient confidentiality. Good problem solving skills Good Interpersonal skills Ability to concentrate and pay close attention to detail while performing assigned duties.$32k-41k yearly est. 37d agoOphthalmology Front Office Phone & Scheduling Support
Desert Opthalmology
Patient access representative job in Palm Springs, CA
Job DescriptionBenefits: Bonus based on performance Paid time off Health insurance Front Office Phone Specialist Ophthalmology Practice Be the Friendly First Voice of Our Eye Care Team! Are you a people person with a calm, professional phone presence and a passion for helping others? Our busy and respected Ophthalmology practice is looking for a Front Office Phone Specialist to join our team! What Youll Do: Answer incoming calls with warmth and professionalism Schedule and confirm patient appointments Provide basic information about services and procedures Direct calls to the appropriate departments Support front desk operations as needed What Were Looking For: Experience in a medical office or ophthalmology setting is a plus Excellent communication and customer service skills Ability to multitask in a fast-paced environment Friendly, patient, and detail-oriented Comfortable with electronic health records (EHR) and phone systems Why Join Us? Supportive, team-oriented environment Opportunities to learn and grow in the field of eye care Make a real difference in patients lives every day If you love helping people and want to be part of a caring, professional team, wed love to hear from you!$32k-41k yearly est. 22d agoDental Front Desk Treatment Coordinator
Overland Dental Practice
Patient access representative job in Temecula, CA
Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule The Dental Receptionist will responsible for providing excellent customer service to patients and visitors as they enter the dental office. The role includes scheduling appointments, answering phone calls, updating patient records, collecting payments, and filing insurance claims. The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients. Dental Receptionist Duties and Responsibilities Greet patients and visitors in a friendly and professional manner Schedule appointments and confirm upcoming appointments Manage patient records, update information, and file paperwork Collect payments for services rendered and file insurance claims Answer calls and respond to patient inquiries and provide information as needed Dental Receptionist Requirements and Qualifications Dentrix knowledge, Ins verification, post treatment plans Must have Previous experience in a dental office setting Excellent customer service and communication skills Able to multitask and prioritize tasks in a fast-paced environment Prefer Bilingual Spanish Dentrix Proficiency Back floor /X-ray knowledge, cross trained preferred$32k-41k yearly est. 19d agoRegistration Coordinator
Rancho Health MSO, Inc.
Patient access representative job in Murrieta, CA
The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. The Registration Coordinator oversees the efficient progression of patients through a predetermined schedule of appointments. This involves greeting patients, verifying insurance, completing necessary paperwork, and addressing any inquiries. The primary goal of registration is to enhance the check-in/out experience for patients, making it as pleasant and streamlined as possible. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must warmly welcome patients and visitors to the office by greeting and acknowledging them upon entrance. Answer and direct multiple phone lines in a timely manner, including checking voicemails throughout the day. Processes patient payments correctly via either credit card or by cash and balance cash drawer daily. Schedule, reschedule and confirm patient appointments. Work within multiple websites to verify insurances for patient appointments. Assist with patients checking out after appointment with provider, scheduled follow-up appointments, hand out any paperwork that the patient needs such as labs, orders, etc. Manage assigned task lists. Work as a team with other co-workers to complete tasks. Updates and/or verifies all demographics and necessary paperwork before a patient is seen. Endeavors to keep patients on schedule and communicates with the back-office regarding delays. Assists ill or distraught patients as necessary. Troubleshoots problems or requests of patients. Maintains reception area and waiting room area in a neat and orderly condition. Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration. Any other duties or responsibilities the front office staff may be assigned. Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Education required: High school graduate or equivalent (GED). Minimum Experience Required: Successful completion of a medical front office program or on the job training with an emphasis on customer service. Minimum Knowledge and Skills Required: Bilingual Spanish is preferred. Ability to communicate effectively and congenially with patients and staff members in person and over the phone. Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. Basic office skills such as typing, transferring calls, faxing, etc. Organizational and problem-solving skills. Ability to work on the computer for long stretches of time. Ability to navigate and accurately input within the EMR system. Ability to accept supervision and feedback. Benefits at a Glance: We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses, and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being. Locations may vary depending on where the need is for coverage. Travel: Employees must be willing to float to various locations within their county, as needed for shift coverage or training purposes. Travel Percentage: 10-30% Work Authorization: Must be authorized to work in the United States. Must be available M-F (7am - 7pm)$41k-63k yearly est. 11d agoPatient Services Representative Floater
DAP Health
Patient access representative job in Coachella, CA
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Patient Services Representative Floater plays a key role in providing exceptional customer service to patients and ensuring they have a positive experience during their visit. In addition, this position also requires traveling between sites and other locations as needed. The Patient Services Representative Floater will fill in and support other clinics on an as needed basis to cover time off, training, or as directed. Supervisory Responsibilities: None Essential Duties/Responsibilities Greet and assist everyone who walks in the door with eye contact and a smile, ensuring everyone feels welcome and cared for Register new patients and patients who have fallen out of care either in person or over the phone Gather all documents required for new patient registration, ensuring accurate patient demographics and guarantor information at every patient visit Identify patients who require program assistance and schedule patients with Care Coordinator Specialist for assessment and program enrollment Answer incoming calls within 3-4 rings and make patient calls in a courteous and professional manner Return voicemails by the end of the next business day Schedule patient follow-up appointments, confirm upcoming appointments, and reschedule as indicated Ensure that appropriate insurance is selected for services rendered for the date of the scheduled visit Check patients in and out for scheduled or walk-in appointments Ensure patients are empaneled according to provider of record and keep up to date with the provider's panel management Assist and encourage patients with signing up for MyChart Answer MyChart patient messages related to registration and/or appointment scheduling Assist patients using tablets or other devices to obtain demographic information required to establish electronic record as needed Run, review, and demonstrate understanding of insurance eligibility Scan all information pertaining to registration into EHR Monitor and respond to website inquiries requesting new patient information Collect and turn in Release of Information (ROI) to HIM department Collect applicable co-pays and outstanding balances at time of check in Keep track of daily incoming documentation for providers Follow up on no-shows and send out no-show letter as stated on no-show workflows Advise Case Manager or EIS Worker when patients indicate need for linkage to internal/external resources (when applicable) Keep supervisor informed of office equipment upkeep/maintenance Complete appointment confirmation calls for unconfirmed patients 24 hours prior Perform other duties as assigned Required Skills/Abilities * Ability to maintain recognized medical industry standards of high quality, client-centered services that are HIPAA compliant * Proficiency in MS Office applications * Computer expertise in database input * Effective communication skills, both written and oral * Excellent customer service skills * Bilingual in Spanish/English, preferred Education and Experience * At least 1 year of experience in medical front office operations preferred - including but not limited to registration process, use of medical terminology, medical insurance, and referral authorizations * Previous experience working with Electronic Health Records preferred * Current BLS certification obtained through the American Heart Association or American Red Cross Working Conditions/Physical Requirements * This position has a home base at a DAP Health clinic location * Ability to lift 24 pounds * Operates in an office setting at times and requires frequent times of sitting, standing, repetitive motion and frequent phone calls/conversations * Ability to travel to sites around West and East DAP Health locations, as needed. Mileage reimbursement provided per company policy. * Requires current and valid driver's license and current personal auto insurance as well reliable transportation and a clean driving record$31k-36k yearly est. 23d agoPart Time Patient Coordinator (Redhawk Vision)
VSP Ventures Optometric Solutions LLC
Patient access representative job in Temecula, CA
Job Description Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.$35k-46k yearly est. 5d agoFront Desk Coordinator - Menifee, CA
The Joint Chiropractic
Patient access representative job in Menifee, CA
At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care. The Opportunity: We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available. As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care. Pay Range: $18 - $18.50 per hour (depending on experience) Work Schedule: Availability to work Monday, Friday, & Sunday Key Responsibilities: Sales & Membership Conversion: Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors. Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages. Achieve individual sales goals by proactively engaging with patients and offering them personalized care options. Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive. Build rapport and establish lasting relationships with patients, making them feel at home at every visit. Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care. Clinic Operations & Organization: Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients. Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor. Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate. Administrative Support: Assist patients in completing necessary paperwork and ensure all forms are processed correctly. Manage incoming calls, answering questions, and scheduling appointments as needed. Maintain patient records with attention to detail, ensuring confidentiality and accuracy. Teamwork & Marketing: Participate in marketing and sales initiatives designed to attract new patients to the clinic. Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business. Qualifications: Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment. High school diploma or equivalent (Associate's degree or higher preferred). Positive, upbeat attitude with a passion for helping others and driving sales. Strong sales abilities, confident in presenting and closing memberships and service packages. Willingness to learn, grow, and contribute to a high-performing sales culture. Ability to work weekends and evenings as needed. Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office. Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. Ability to lift up to 50 pounds. Previous office management or marketing experience a plus. Why Join Us? Competitive pay with performance-based incentives. Work in a positive, team-oriented environment focused on wellness and customer satisfaction. Opportunities for career advancement and growth. Be part of a nationwide movement to make chiropractic care accessible and affordable to all. If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!$18-18.5 hourly Auto-Apply 60d+ agoRegistration Coordinator
Rancho Health MSO, Inc.
Patient access representative job in Menifee, CA
The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. The Registration Coordinator oversees the efficient progression of patients through a predetermined schedule of appointments. This involves greeting patients, verifying insurance, completing necessary paperwork, and addressing any inquiries. The primary goal of registration is to enhance the check-in/out experience for patients, making it as pleasant and streamlined as possible. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must warmly welcome patients and visitors to the office by greeting and acknowledging them upon entrance. Answer and direct multiple phone lines in a timely manner, including checking voicemails throughout the day. Processes patient payments correctly via either credit card or by cash and balance cash drawer daily. Schedule, reschedule and confirm patient appointments. Work within multiple websites to verify insurances for patient appointments. Assist with patients checking out after appointment with provider, scheduled follow-up appointments, hand out any paperwork that the patient needs such as labs, orders, etc. Manage assigned task lists. Work as a team with other co-workers to complete tasks. Updates and/or verifies all demographics and necessary paperwork before a patient is seen. Endeavors to keep patients on schedule and communicates with the back-office regarding delays. Assists ill or distraught patients as necessary. Troubleshoots problems or requests of patients. Maintains reception area and waiting room area in a neat and orderly condition. Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration. Any other duties or responsibilities the front office staff may be assigned. Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Education required: High school graduate or equivalent (GED). Minimum Experience Required: Successful completion of a medical front office program or on the job training with an emphasis on customer service. Minimum Knowledge and Skills Required: Bilingual Spanish is preferred. Ability to communicate effectively and congenially with patients and staff members in person and over the phone. Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. Basic office skills such as typing, transferring calls, faxing, etc. Organizational and problem-solving skills. Ability to work on the computer for long stretches of time. Ability to navigate and accurately input within the EMR system. Ability to accept supervision and feedback. Benefits at a Glance: We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses, and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being. Locations may vary depending on where the need is for coverage. Travel: Employees must be willing to float to various locations within their county, as needed for shift coverage or training purposes. Travel Percentage: 10-30% Work Authorization: Must be authorized to work in the United States. Must be available Mon - Fri; hours based on business needs.$41k-63k yearly est. 19d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Palm Desert, CA?
The average patient access representative in Palm Desert, CA earns between $29,000 and $46,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Palm Desert, CA
$37,000
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