Patient access representative jobs in Paradise, NV

Bilingual Patient Care Coordinator is on site (7301 Peak Dr. Las Vegas, NV 89128) Pay: $17.00-$18.00/hour Shift: 8:15-5:45PM The Patient Care Coordinator works in a call center environment, promptly answering calls using positive, clear communication to provide patient-focused service and a positive impression of the organization. Assists callers with appointment scheduling, obtain patient demographics, insurance and financial information. Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients. Coordinate and respond to patients and referring providers concerns in a timely manner and ensure patient satisfaction. Execute outbound calls or electronic task to assist with providing outpatient radiology related services. Spanish bilingual calls are required to effectively support our diver patient population. MINIMUM SKILLS, ABILITY AND REQUIREMENTS: · High School graduate or equivalent with 6-month experience as a medical receptionist or related experience. Medical or business office education or training preferred. · One (1) or more years' experience working in a call center required with healthcare call center experience preferred · Must be able to take Spanish-speaking calls and assist Spanish-speaking patients as part of regular responsibilities. Bilingual (English/Spanish) proficiency required. · Knowledge of medical terminology, ICD10, CPT coding and procedures · Knowledge of basic insurance guidelines within the last two years · Working knowledge of computers, internet access and the ability to navigate within an automated systems and a variety of software packages and type a preferred 45 WPM · Experience with customer service and multi-line phones. · Answers a minimum but not limited to 60 calls per day resolving moderate to complex issues · Handle all calls and referrals, in accordance with organization-identified metrics for productivity and desired service levels · Ability to triage patient, accurately schedule them based on defined appointment booking protocols or navigate patient to the correct area of care for handling · Receive and process expedite, stat referral status · Takes ownership of all scheduled appointments and prioritize responsibilities · Skill to pay attention to details and accuracy in completing tasks · Process and resolve expedited patient complaints. Escalate immediately as needed · Staff members may be monitored at any time during business calls without notification. SDMI management may listen in on conversations for training, monitoring and other legitimate business purposes · Proactive response to inquiries from patients, referring provider and internal medical personnel · Effectively process calls in a systematic and organized manner following the scripts, policies and procedures · Promptly answers and screens incoming calls, with appropriate escalation as needed · Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers · Ability to work later shift and weekends as necessary to support the operations of the Call Center · Superior ability to effectively communicate at all levels of the patient/customer interaction to include both verbally and in writing to provide a concierge level of service · Must be highly organized, able to managed multiple responsibilities and work on various assignments simultaneously · Must be able to recognize and respond appropriately to urgent / emergent situations per protocols. · Effectively cope with typical job stress. · Must be able to act calmly and effectively in a busy or stressful situation. · Responds positively to changes in assignments and priorities · Knows and follows all SDMI safety and evacuation guidelines, policies and procedures. · Willingly participates in cross-training activities within the department in for own professional growth in order to contribute to the overall function of SDMI. · Assumes responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices. · Any employee who discovers, is directly involved in or is responding to an event/occurrence/risk is required to complete or direct the completion of an occurrence report within 24 hours of event/occurrence/risk. · My job performance, including current competencies will be reviewed by my supervisor on a periodic basis. If my job performance/ current competencies are not (or continue to not be) at required level this could result in additional training and/or disciplinary action. · Demonstrates punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy. · Takes full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift. · Other duties as assigned.

Job Details 111-48-Nevada - Henderson, NV 111-00-Las Vegas - Las Vegas, NVDescription Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Responsibilities include, but are not limited to, the following: Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. Closes the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Other Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Supervisory Responsibilities This job has no supervisory responsibilities. Typical Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and be exposed to bodily fluids on a regular basis. Typical Working Condition Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Qualifications EDUCATIONAL REQUIREMENTS: High school diploma required. QUALIFICATIONS AND EXPERIENCE: Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required

The award-winning Las Vegas-Clark County Library District is seeking two Scheduling Specialists to join our Programming and Venues Services Department. One position will be based at and assigned to the Windmill Library, while the other will be based at the Windmill Service Center and serve as a District-wide floater, supporting programming needs across all branches. The District-wide position will require travel throughout the District, while the Windmill Library-based position may require occasional travel as needed. GENERAL SUMMARY Under the general supervision of the Regional Programming Supervisor or Performing Arts Center Coordinator, this position is primarily responsible for performing clerical work in the scheduling and coordination of assigned venues and conducting oversight to successfully execute routine programs, special events, and exhibits. Description of hours and wages: The pay range for this position is $26.73 to $35.83 per hour. Pay typically begins at the minimum of the pay range, and employees are eligible for annual merit and COLA increases per District policy. This is a part-time (24 hours per week), FLSA non-exempt position. Application Deadline: The application deadline for this position is 11:59 p.m. on Wednesday, October 22, 2025. To be considered for this position, applications must be submitted prior to this deadline. We anticipate interviewing for this position on or around November 5, 2025. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Supports the overall mission of the Library District by providing exceptional internal and external customer service to promote a positive library experience. 2. Reviews Programming Partnership Applications. Suggests approval/denial to Library District administration 3. Coordinates and schedules the public use of meeting rooms, conference rooms, and special event locations. 4. Interprets and discusses Library District policies with potential and current customers, Library District staff, and Library District management. 5. Assists the public as needed to use library venues and services. Addresses customer inquiries both on- and off-site by conducting meetings and tour facilities. 6. Approves online customer facility use requests of meeting rooms. 7. Prepares monthly reports, venue occupancy studies, facility usage schedule, and quarterly calendar information. 8. Prepares, and completes a variety of forms, documents, and other paper work. 9. Maintains venue and department record keeping, filing systems, and a variety of statistical records. 10. Interacts extensively, in person, over the telephone, and via e-mail with customer groups, District-wide staff and management, outside agencies, vendors, and the general public. 11. Works cooperatively with other approved Library District staff to open and close facilities and maintains security of building access codes and keys. 12. Provides orientation to customers and explains the proper use of facility and equipment. 13. Troubleshoots minor audio-visual, lighting, and audio equipment issues. 14. Generates correspondence, memos, contracts, and other materials appropriate to the Programming and Venues Department. 15. Creates and sets up displays that enhance library programs, events and other offerings. 16. Cleans up after programs when necessary. 17. Attends or conducts department and other miscellaneous meetings at sites throughout the Library District. 18. Promotes cultural awareness and encourages greater patronage of the Library District and Library District venues. 19. Maintains a safe environment for both customers and staff. 20. Updates content on the Library District website for upcoming Programming and Venues Services programs. 21. Plans, prepares, and executes community events to promote the Library District. 22. Builds and sustains relationships with Library District community partners. 23. Participates and contributes as an active member of a working team to increase the efficiency and effectiveness of the Programming and Venues Services department. 24. Perform any other related duties and responsibilities as assigned. Qualifications Education and Experience: High School diploma or GED equivalency required. License, Certificate, or Requirements: Possess, or have the ability to obtain, a valid Nevada Driver's License at the time of hire. Physical Requirements: Essential and marginal functions may require regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces; frequent bending, stooping, working in confined spaces; lifting or carrying moderately heavy (20-50 lbs.) items and occasionally very heavy (50 lbs. and over) items; minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment; utilizing a keyboard, and sitting, or standing for extended periods of time. Tasks require sound, color, depth and visual perception and the ability to communicate orally and in written form. Tasks are performed in an office setting with occasional local travel. *PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview. Pay Range USD $26.73 - USD $35.83 /Hr. Position Type Part-Time Category Programming and Venues Services (PVS) Job Location Windmill Library Location : Address 7060 W. Windmill Lane

Responsibilities Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as “The Entertainment Capital of the World” and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system. Website: *********************************** Position Summary: Responsible for scheduling referrals for patients, providers, pre-authorizing & pre-certifying tests/procedures. Scheduling of other tests with facilities at the request of providers and/or staff. Directly communicates with the clinics, referred to clinics, and patients. Reviews clinical data to report medical necessity to insurance companies. The lead is expected to problem solve and make decisions and take escalated calls to triage and manage as appropriate. Coordinates work schedules and absences of team members. Serves as a resource to other members of the team for technical or work challenges. Demonstrates and coaches exceptional patient interaction and following standard process for referral specialist. Assists the Practice Administrator in day-to-day operations to deliver the highest quality care to patients in an efficient manner. Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve. Benefit Highlights A Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match Career development opportunities within UHS and its 300+ Subsidiaries! About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** Qualifications Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable): Education: High School Diploma or equivalent required Work experience: Minimum of three-five years' experience in a healthcare or clinical setting. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or *************** Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Job Description Job Title: Medical Receptionist Employment Type: Full-Time About Us: The High Risk Pregnancy Center is one of the largest maternal-fetal medicine private practices in the U.S., leading the way in compassion, technology, and patient care. We are currently seeking a Medical Receptionist to join our Las Vegas team. Position Summary: The Medical Receptionist serves as the first point of contact for patients, providing exceptional service and ensuring an efficient, welcoming front office experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment. Duties and Responsibilities: Greet patients and process check-in/check-out. Enter and update patient demographics and insurance information in the electronic health record (EHR). Answer phones, schedule appointments, and manage messages. Collect co-pays. Perform other various front office duties as assigned. Requirements: 1-2 years of medical office experience required. Experience with Electronic Health Records (EHR) systems - AthenaOne preferred. Knowledge of medical terminology. Excellent communication and customer service skills. Ability to multitask and work well under pressure. Bilingual (English/Spanish) preferred. Benefits: Medical, dental, and vision insurance 401(k) with employer matching after 1 year of service Paid time off (PTO) and holidays Life, disability, and employee assistance benefits Supportive, collaborative team environment Powered by JazzHR XkmaIBoxzV

Hours: Monday - Friday 9:00am- 5:30pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Job Description Join Our Team as a Front Desk Coordinator! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Cosmic Kids in Henderson! At Cosmic Kids, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Front Desk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. Why Join Us? Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits. Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do. Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes: Medical, Dental & Vision Insurance 401K Paid Time Off & Holiday Pay Bonus Opportunities Company-Paid Continuing Education Referral Bonus Program Who We're Looking For: Someone who loves working with kids and creating a positive experience. A dependable team player with a strong work ethic. A difference-maker who is eager to learn and grow. Requirements: 2 years' experience, and we will train the right person! Experience with Denticon software is a plus. Full-time role (30+ hours per week). A Typical Day as a Front Desk Coordinator: Welcoming kiddos and making them feel comfortable. Assisting caregivers and doctors in providing top-notch care. Creating a fun and engaging experience for each patient. Ensuring smooth patient flow and maintaining a kid-friendly environment. Schedule: 8-hour shifts Daytime hours - No nights! Be Part of Something Bigger! Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do. YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you! Apply today and become a Difference Maker! Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.

Registrar I- Mack MS - (250005TJ) Description ************* net/employees/resources/pdf/desc/support-staff/0145. pdf11 months/8 hours Please ensure that you complete the entire three (3) year work history in the "Experience and Credentials" section of your application including periods of unemployment, schooling and volunteer work. Please ensure that you have read the job description for the position. Required documents for the job which you are applying must be attached at the time of application in order to be considered. Primary Location: LAS VEGASWork Locations: MACK, JEROME MS 4250 KAREN AVENUE LAS VEGAS 89121Job: Adminstrative/Clerical SecretaryOrganization: Region Two Day JobJob Posting: Nov 10, 2025, 8:00:00 AMUnposting Date: Nov 16, 2025, 7:59:00 AM

**Job Title: Med Spa Scheduling Specialist** Our reputable and luxurious medical spa is seeking a detail-oriented and customer-focused Med Spa Scheduling Specialist to join our dynamic team. As a Scheduling Specialist, you will be pivotal in ensuring the smooth operation of daily activities by coordinating appointments and providing outstanding customer service to our clients. The ideal candidate will exhibit excellent communication skills, a keen eye for detail, and a passion for enhancing the client experience in a medical spa environment. **Key Responsibilities:** - Manage and coordinate client appointments, ensuring optimal scheduling of spa services and treatments. - Act as the primary point of contact for client inquiries, providing prompt and courteous responses via phone, email, and in-person interactions. - Collaborate with the spa team to ensure seamless communication of client needs and preferences. - Maintain and update client records accurately, ensuring compliance with privacy regulations and spa policies. - Utilize scheduling software to track availability and efficiently allocate appointments based on client and therapist/staff availability. - Proactively address and resolve scheduling conflicts or other customer service issues, escalating to management as necessary. - Provide detailed information about the spa's services, packages, and promotions to clients, helping guide them through the selection process. - Assist with general administrative duties such as responding to voicemails, managing correspondence, and supporting reception duties as needed. - Contribute to a welcoming and serene spa environment that aligns with the brand's standards and enhances client satisfaction. **Qualifications:** - Previous experience in scheduling, customer service, or a related field, preferably within a spa or healthcare setting. - Proficiency in scheduling software and Microsoft Office Suite. - Strong organizational and multitasking abilities with an exceptional attention to detail. - Excellent interpersonal skills and the ability to build rapport with clients and team members. - Professional demeanor and appearance, with a client-centric focus. - Ability to work flexible hours, including evenings and weekends, to meet the spa's scheduling needs. **Why Join Us?** - Become part of a fast-growing and reputable med spa known for its professional and client-focused services. - Opportunity to work in a serene and aesthetically pleasing environment. - Competitive compensation and benefits package. - Opportunity for professional growth and development within the spa industry. If you are a proactive and dedicated professional who enjoys facilitating exceptional customer experiences, we invite you to apply for the Med Spa Scheduling Specialist position today. We look forward to welcoming you to our team and helping our clients achieve their wellness and beauty goals. JOB CODE: 1000052

Full-time Description is onsite in The Colony, TX or Las Vegas, NV The Patient Advocate will be a member of the Prescription Optimization Program. They will be responsible for assisting the members with obtaining critical medications that they may have normally had trouble obtaining. They will act as the members personal advocate and will guide them through the complex world of prescriptions to help them obtain your medications in a cost-effective manner. They will be exploring the possibility of obtaining patient assistance and be the critical link between the members, the doctors, and the pharmaceutical companies. Role and Responsibilities Support the Prescription Optimization Program Work with clients and members to allow them to utilize all the benefits of the Prescription Optimization Program. Provide appropriate triage and care coordination to clients, members, providers, and pharmacies Collaboration with all internal and external teams to support the POP program Take inbound and make outbound calls to members, providers, and pharmacies Manage and process incoming and outgoing forms, information, and data to provide patient assistance to the members. Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our members. Have a patient centric mindset and a high sense of urgency Impeccable documentation and follow up skills. Requirements Qualifications and Education Requirements Self-starter with a strong attention to detail. Solid time management and follow through. Ability to work effectively in a team environment Intermediate skills in MS Word, Excel, Salesforce? Ability to communicate clearly, present complex information to members, clients, pharmacies, and providers Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and work through them. Demonstrate problem-solving skills, information gathering, research, alternatives analysis, applying creative solutions to unique and/or immediate issues. Preferences Experience 1+ years in Healthcare or pharmaceutical industry experience. Experience in member support role. Experience 1+ years of customer service experience and solving customer problems Experience in call center-handling inbound calls and making outbound calls. LucyRx is an independent, next-generation pharmacy benefit manager (PBM) redefining prescription care. Fueled by innovation and decades of leadership experience, LucyRx delivers better outcomes through its integrated specialty network, formulary marketplace, and next-day home delivery solutions. Powered by its proprietary AI platform, LucyIQ™, the company provides real-time insights that support evidence-based clinical decisions, clear pricing, and exceptional service from U.S.-based pharmacy technicians. Partnering with more than 60,000 pharmacies, LucyRx serves over 1,200 clients nationwide. We offer competitive pay and benefits, and are open to discussing compensation that reflects the value you bring to our team. This position is onsite in The Colony, TX or Las Vegas, NV Salary Description $20.00-$21.00

Job Description Patient Advocate Specialist Las Vegas, NV ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Customer Service Representative (Spanish Bilingual | Temp-to-Hire) Location: On-site - Las Vegas, NV (89117) Pay Rate: $15.00/hr Schedule: Full-time, 40 hours/week. Mon.-Fri. Must be available for a variety of shifts: 8am-7pm Type: Temp-to-Hire Start Date: Thursday, 10/23 Openings: Multiple positions available Summary: We're hiring multiple bilingual (English/Spanish) Inbound Customer Care Representatives to support a new, high-impact contract in a contact center setting. This team will be providing thoughtful, accurate, and compassionate support to individuals navigating healthcare access and public benefit-related services. This is a temp-to-hire opportunity for individuals who take pride in being reliable, empathetic, and calm under pressure. You'll be part of a team that values professionalism, consistency, and doing right by the people on the other end of the line. If you're someone who leads with patience and care and wants to be part of something that truly helps others, this could be a great fit. Core Responsibilities: Patient Interactions-Make outbound calls and respond to to schedule, reschedule, or cancel appointments, ensuring a friendly and professional demeanor. Information Management- Accurately collect and maintain patient information, including demographics, insurance details, and medical history, in compliance with privacy regulations (e.g., HIPAA). Appointment Coordination-Coordinate schedules with healthcare providers to optimize appointment availability and minimize wait times for patients. Issue Resolution- Address and resolve patient inquiries, concerns, or complaints regarding appointments, services, or billing in a timely and effective manner Stay composed and professional in potentially emotional or high-stress conversations Escalate issues appropriately and ensure follow-through Navigate internal systems to review, update, and accurately document call details Uphold quality and compliance standards in all interactions Key Qualifications: Bilingual fluency in English and Spanish is required 1+ year of customer service experience (Call Center or Medical Office preferred) High school diploma or equivalent required Comfortable using multiple systems and switching between tools in real time Strong written and verbal communication skills Punctual, dependable, empathetic, and committed to providing excellent service Must be able to work on-site Must be able to pass a background check Flexible availability and variable shifts Conversion Benefits (upon hire): Pay increase eligibility Employer-paid medical, dental, and vision coverage PTO, mental health days, and sick leave Monthly performance bonuses

We have an exciting opportunity to join our team as a Billing Representative II. Under general direction submits claims. Follows-up on unpaid balances (insurance or patient), corrects errors, enters claim information, submits authorization/precertification requests with insurance companies, follows up on denied claims and/or authorizations, and submits appeals as necessary as a part of the revenue cycle team. Job Responsibilities: Cross cover other areas in the office as assigned by management including Accounts Receivable/Denials, Customer Service or Authorizations. Perform billing tasks assigned by management which may include data entry, claim review, charge review, accounts receivable follow-up, or other related responsibilities. Provide input on system edits, processes, policies, and billing procedures to ensure maximization of revenues. Perform daily tasks in assigned work queues and according to manager assignments. Identify payer, provider credentialing, and/or coding issues and address them with management. Follow workflows provided in training classes and request additional training as needed. Utilize CBO Pathways as guide for determining actions needed to resolve unpaid or incorrectly paid claims and/or for authorizing procedures in assigned workqueue(s) using payer websites, billing system information and training within expected timeframe. Review reports to identify revenue opportunities and unpaid claims. Adhere to general practices and FGP guidelines on compliance issues and patient confidentiality. Communicate with providers, patients, coders, or other responsible persons to ensure that claims are correctly processed by third party payers. Work following operational policies and procedures, and regulatory requirements. Participate in workgroups and meetings. Attend all required training classes. Escalate issues to management as needed. Maintain confidentiality. Read and apply policies and procedures to make appropriate decisions. Coordinate functions and work cooperatively with others. Explain processes and procedures to others; performs other related duties as assigned. Responsible for assisting the professional billing staff within the CBO with difficult and escalated issues. Assist department supervisor on special projects and staff training. Appeal complex denials through review of payer policies, coding, contracts, and medical records. Utilize subject matter experts as needed. Make appropriate corrections to system to satisfy/edit payer requirements and re-submit claims as needed. Patient Experience & Access •Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. •Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) •Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate •Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. •Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. •Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) •Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. •Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: To qualify you must have a High School Diploma or GED. Experience in medical billing, accounts receivable, insurance, or related duties; Knowledge of CPT and ICD10; medical billing software; English usage, grammar and spelling; basic math; 2 years' experience in a similar role. Light, accurate keyboarding skills required. Candidates must receive a score of 35 words per minute (wpm) or greater on the typing assessment that will be administered prior to onboarding. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Nevada provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Nevada is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal.

In this position, you will be responsible for a variety of tasks requiring data analysis, in-depth evaluation, and sound judgment. As our medical biller, your daily duties will include maintaining billing software, appealing denied claims, and recording late payments. Medical Biller Responsibilities: Preparing and submitting billing data and medical claims to insurance companies. Ensuring the patient's medical information is accurate and up to date. Preparing bills and invoices, and documenting amounts due for medical procedures and services. Collecting and reviewing referrals and pre-authorizations. Monitoring and recording late payments. Following up on missed payments and resolving financial discrepancies. Examining patient bills for accuracy and requesting any missing information. Investigating and appealing denied claims. Helping patients develop patient payment plans. Maintaining billing software by updating rate change, cash spreadsheets, and current collection reports. Medical Biller Requirements: Bachelor's degree in business, health care administration, accounting, or a relevant field. A minimum of 2 years of experience as a medical biller in a mental health office or similar role. Solid understanding of billing software and electronic medical records. Must have the ability to multitask and manage time effectively. Excellent written and verbal communication skills. Outstanding problem-solving and organizational abilities.

The Patient Service Coordinator is responsible for reviewing scheduled studies in advance of the patients visit. Scheduled studies are reviewed to ensure that the proper study was scheduled based on the referral, that all required paperwork / documentation is in the system, and that insurance verification, financial clearance and prior-authorization was completed. If the exam requires clinical documentation, lab results, medical form clearance, and medication cessation, the Patient Service Care verifies that these were completed. The Patient Service Coordinator coordinate with the technologists, MR/CT specialist and communicate with them any changes in appointment status, any special needs/limitations with the patients and scheduling of certain specialize exams. May also assist with appointment confirmations or other patient communications, contact referring physician's offices as needed, coordinate the scheduling of a VIP appointment and help with any overflow scheduling calls. May perform other job-related duties as necessary for the efficient operation of SDMI. Education and Experience High school diploma or equivalent with 6-month experience as a medical receptionist or related experience and or training or equivalent combination of education and experience along with a strong knowledge of coding. Knowledge, Skills and Abilities · Interact with patients', physicians and other staff to provide accurate, timely and responsive information. · Demonstrate courtesy, helpfulness, and optimal customer service toward patients and their families. · Must be able to recognize and respond appropriately to urgent / emergent situations per protocols. · Establish and maintain effective working relationships with physicians, staff and management. · Effectively cope with typical job stress. · Knowledge of Medical terminology, ICD-9 / CPT Coding. · Basic typing and keyboarding skills with minimum of 30 wpm · Strong organizational and interpersonal skills (excellent phone etiquette). · Experience with customer service and multi-line phones. · Familiarity with computers and other office equipment. · Ability to prioritize responsibilities. · Ability to multi-task efficiently and effectively. · Must be able to act calmly and effectively in a busy or stressful situation. · Ability to communicate effectively in the English language in person, by phone and in writing. · Knowledge of contracted insurance plans and procedures. • Staff members may be monitored at any time during business calls without notification. SDMI management may listen in on conversations for training, monitoring and other legitimate business purposes. Skill in organizing time to accommodate changes in workload and assignments in order to complete tasks in a timely manner. Skill to pay attention to details and accuracy in completing tasks. Responds positively to changes in assignments and priorities. Works as an effective team member with co-workers and other personnel. Communicates effectively when follow up is needed. Able to identify hazardous material in immediate work area. Knows and follows all SDMI safety and evacuation guidelines, policies and procedures. Willingly participates in cross-training activities within the department in for own professional growth in order to contribute to the overall function of SDMI. Assumes responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices. Demonstrates punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy. Takes full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift. Other duties as assigned.

Responsibilities Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as “The Entertainment Capital of the World” and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system. Website: *********************************** Medical Office Specialists are health care professionals that will work in the front desk or office area of a healthcare provider's clinic to manage communications with patients, insurers, and medical staff. Medical Office Specialists must have the ability to communicate and interact well with the patients, providers and co-workers. Our Medical Office Specialist are key members of the team that will ensure that delivery of high-quality and cost-effective health care is consistent with the mission, vision and values of Universal Health Services. Position Summary: Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate. Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve. Benefit Highlights A Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match Career development opportunities within UHS and its 300+ Subsidiaries! About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** Qualifications Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable): Requirements: High School Diploma or equivalent required Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred. Familiarity with medical terminology required Experience with patient check-in and check-out process (according to clinic protocol) General medical office procedures Understand end of day cash balancing and charge reconciliation process (according to clinic protocol) Proficiency in basic computer programs and operating systems, such as Microsoft Office Excellent communication, organizational and interpersonal skills EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or ***************. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Join Our Team as a Front Desk Coordinator! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Cosmic Kids in Henderson! At Cosmic Kids, we create smiles that last a lifetime by making every visit a Kidsperience! We re on the lookout for a reliable, energetic, and compassionate Front Desk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. Why Join Us? Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits. Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do. Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes: Medical, Dental & Vision Insurance 401K Paid Time Off & Holiday Pay Bonus Opportunities Company-Paid Continuing Education Referral Bonus Program Who We re Looking For: Someone who loves working with kids and creating a positive experience. A dependable team player with a strong work ethic. A difference-maker who is eager to learn and grow. Requirements: 2 years experience, and we will train the right person! Experience with Denticon software is a plus. Full-time role (30+ hours per week). A Typical Day as a Front Desk Coordinator: Welcoming kiddos and making them feel comfortable. Assisting caregivers and doctors in providing top-notch care. Creating a fun and engaging experience for each patient. Ensuring smooth patient flow and maintaining a kid-friendly environment. Schedule: 8-hour shifts Daytime hours No nights! Be Part of Something Bigger! Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, Creating healthy habits that last a lifetime, is at the heart of everything we do. YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you re ready to bring smiles and make a lasting impact, we can t wait to meet you! Apply today and become a Difference Maker! Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.

Registrar I - KNUDSON, K. O. ACADEMY OF ARTS - (250005V4) Description ************* net/employees/resources/pdf/desc/support-staff/0145. pdf11 months/8 hours Please ensure that you complete the entire three (3) year work history in the "Experience and Credentials" section of your application including periods of unemployment, schooling and volunteer work. Please ensure that you have read the job description for the position. Required documents for the job which you are applying must be attached at the time of application in order to be considered. Primary Location: LAS VEGASWork Locations: KNUDSON, K. O. ACADEMY OF ARTS 2400 ATLANTIC STREET LAS VEGAS 89104Job: Adminstrative/Clerical SecretaryOrganization: Region Two Day JobJob Posting: Nov 10, 2025, 8:00:00 AMUnposting Date: Nov 16, 2025, 7:59:00 AMLocation Title Tier Year : 0532-2025-2026-Title l MS -Tier l-Knudson, K. O. MS

Job DescriptionSalary: $15.00/hr Customer Service Representative (Spanish Bilingual | Temp-to-Hire) Location: On-site Las Vegas, NV (89117) Pay Rate: $15.00/hr Schedule: Full-time, 40 hours/week. Mon.-Fri. Must be available for a variety of shifts: 8am-7pm Type: Temp-to-Hire Start Date: Thursday, 10/23 Openings: Multiple positions available Summary: Were hiring multiple bilingual (English/Spanish) Inbound Customer Care Representatives to support a new, high-impact contract in a contact center setting. This team will be providing thoughtful, accurate, and compassionate support to individuals navigating healthcare access and public benefit-related services. This is a temp-to-hire opportunity for individuals who take pride in being reliable, empathetic, and calm under pressure. You'll be part of a team that values professionalism, consistency, and doing right by the people on the other end of the line. If youre someone who leads with patience and care and wants to be part of something that truly helps others, this could be a great fit. Core Responsibilities: Patient Interactions-Make outbound calls and respond to to schedule, reschedule, or cancel appointments, ensuring a friendly and professional demeanor. Information Management- Accurately collect and maintain patient information, including demographics, insurance details, and medical history, in compliance with privacy regulations (e.g., HIPAA). Appointment Coordination-Coordinate schedules with healthcare providers to optimize appointment availability and minimize wait times for patients. Issue Resolution- Address and resolve patient inquiries, concerns, or complaints regarding appointments, services, or billing in a timely and effective manner Stay composed and professional in potentially emotional or high-stress conversations Escalate issues appropriately and ensure follow-through Navigate internal systems to review, update, and accurately document call details Uphold quality and compliance standards in all interactions Key Qualifications: Bilingual fluency in English and Spanish is required 1+ year of customer service experience (Call Center or Medical Office preferred) High school diploma or equivalent required Comfortable using multiple systems and switching between tools in real time Strong written and verbal communication skills Punctual, dependable, empathetic, and committed to providing excellent service Must be able to work on-site Must be able to pass a background check Flexible availability and variable shifts Conversion Benefits (upon hire): Pay increase eligibility Employer-paid medical, dental, and vision coverage PTO, mental health days, and sick leave Monthly performance bonuses