Patient access representative jobs in Pensacola, FL - 364 jobs
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Patient Access Representative
Customer Service Representative
Front Desk Coordinator
Patient Advocate
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Patient Service Representative
Scheduler
Patient Service Coordinator
Patient Care Coordinator
Patient Representative
Patient Relations Representative
Authorization Specialist
Front Office Specialist
Finance Counselor
Scheduling Coordinator
Patient Relations Representative
Gastro Health 4.5
Patient access representative job in Pensacola, FL
Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
Schedule, confirm, and cancel office appointments as patients call in.
Work on referrals and import demographics from patient portal.
Pick up voicemail messages on a daily basis.
Verify patients health plan benefits & obtain authorization, if needed.
Assist patients with questions and/or concerns regarding procedures
Request medical records from doctors and hospitals
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Other duties as assigned
Minimum Requirements:
A high school degree or GED is required for this position.
One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus.
Dependability and Punctuality is Required
Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm
Medical terminology knowledge Preferred
Bilingual (English/Spanish) preferred
Sitting - 100%
Computer (input patient info)
Telephone usage (speaking with patient or referral Physician)
We offer a comprehensive benefits package to our eligible employees.
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$32k-39k yearly est. Auto-Apply 5d ago
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Scheduler - TYNDALL AFB
Accura Engineering & Consulting Services 3.7
Patient access representative job in Pensacola, FL
Job Title: Scheduler ***Work Location: Panama City, FL (Tyndall AFB)*** Salary: Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US Citizen and must pass a federal background review and drug screen
Duties/Responsibilities
:
Perform as-built schedule analysis for contractor requests for equitable adjustment and claims to determine impact on construction schedule in support of construction management activities related to federal government projects
Create and implement Critical Path Method (CPM) Baseline Schedule with latest version of Primavera P6
Update monthly construction schedule with narratives and progress analysis
Ensure contractor's schedules logically plan the work, clearly identify activity sequence and contract milestones, predict completion dates
Provide an accurate as-built record of the project's progress from NTP to final acceptance; assessing the reasonableness of the proposed schedule durations, cost loading, activity coding and work breakdown structure
Participate in all monthly schedule review meetings with the client and contractor to review/analyze progress; scheduling filtering, sorting, producing and analyzing project schedule reports utilizing Primavera
Perform schedule impact analysis for modifications; producing schedule impact analysis for modifications
Produce schedule fragnets for inclusion in change order documentation
Perform analysis on current and future workload in the latest version of Primavera P6
Provide manpower resourcing reports
Analyzes contractor schedules and advises client on acceptability of schedule revisions
Education/Experience:
Bachelor's Degree
A minimum of 7 years of scheduling experience with large federal government construction projects
Experience with latest version of Primavera P6 software which includes 01 32 01.00 10 (Project Schedule)
Experience using RMS 3.0
CMAA Certified Construction Manager (CCM) or
AACE
Planning
and
Scheduling Professional
(PSP) Certifications, preferred
Benefits:
Competitive salary based on experience.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development and career advancement opportunities.
A supportive and collaborative work environment.
Equal Opportunity Employer (U.S.) all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Accura uses E-Verify in its hiring practices to achieve a lawful workplace. *******************
$40k-66k yearly est. 60d+ ago
Home Health Patient Services Coordinator-LPN
Centerwell
Patient access representative job in Pensacola, FL
Become a part of our caring community and help us put health first
The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
· Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
· Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
· Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
· Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
· Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
· Completes requested schedules for all add-ons and applicable orders:
o Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
o Schedules TIF OASIS collection visits and deletes remaining schedule.
o Reschedules declined or missed (if appropriate) visits.
o Processes reassigned and rescheduled visits.
o Ensures supervisory visits are scheduled.
· Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
· Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
· Verifies visit paper notes in scheduling console as needed.
· Assists with internal transfer of patients between branch offices.
· If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
· If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
· Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
· Have at least 1 year of home health experience.
· Prior packet review / QI experience preferred.
· Coding certification is preferred.
· Must possess a valid state driver's license and automobile liability insurance.
· Must be currently licensed in the State of employment if applicable.
· Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$48.9k-66.2k yearly Auto-Apply 7d ago
Customer Service Representative - State Farm Agent Team Member
Jessica Scallan State Farm
Patient access representative job in Pensacola, FL
Job Description
Customer Service Representative - State Farm Agent Team Member
Full time
At our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work-life balance, and long-term career growth.
Performance-based commission structure
401(k) retirement plan with employer match
Medical insurance + Vision & Dental
Disability insurance
Paid Time Off (vacation, sick, and personal days)
Paid company holidays
Clear career advancement paths to support long-term growth
ROLE DESCRIPTION:
As a Customer Service Representative with Jessica Scallan State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Compensation - $40,000 - $60,000
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
$40k-60k yearly 9d ago
Supervisor Patient Access
R1 Revenue Cycle Management
Patient access representative job in Pensacola, FL
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
The PatientAccess Supervisor will be responsible for managing business office functions, accuracy, and efficiency while maintaining a customer and patient focus. This role plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying workflow issues and providing solutions. With sharp attention to detail, one would discern client problems, communicate them, and escalate root cause issues to appropriate parties.
This role will be responsible for reporting and analyzing daily, weekly and monthly reporting and KPI metrics providing subject matter expertise to help solve problems and provide solutions.
Locations: Ascension Sacred Heart Pensacola, FL.
Schedule: Monday - Friday 7:00pm - 3:30am, including weekends and holidays.
Responsibilities:
Overseeing the staff for 24-hours operations.
Assist in establishing and implementing departmental initiatives.
Develop and coach team members in skills and processes to promote quality.
Expert knowledge in accounts receivable follow up/team processes and procedures.
Measure and monitor KPI metrics related to AR performance with an emphasis on aging categories.
Manage and monitor the transaction of all uncompensated care performance indicators including, but not limited to: Charity, Bad Debt, Paro, and Uninsured discounts.
Prepare, analyze, and provide daily, weekly, and monthly metrics reports on key AR metrics as assigned.
Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve issues with client concerns with a sense of urgency.
Establish working relationship with on and offshore counterparts; serve as a liaison between hourly and management staff for training, quality and general questions.
Train and educate staff on new process changes.
Fill in production gaps when needed.
Other duties as assigned.
Required Qualifications:
Associates degree or equivalent experience
Intermediate skill level of Microsoft Word, Excel, PowerPoint and Outlook
Expert knowledge in Billing Processes Excellent written and verbal communication skills
Ability to work well independently and in teams
Good project management skills
Ability to prioritize, multi-task and work in a fast-paced, high-volume environment
Demonstrates strong leadership qualities and good decision-making abilities
Positive attitude
Must meet performance standards
Desired Qualifications:
Hospital ER experience
Bachelor's degree or equivalent experience
For this US-based position, the base pay range is $46,586.59 - $66,107.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 5.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$46.6k-66.1k yearly Auto-Apply 5d ago
Authorization and Accreditation (A&A) Specialist
Foxhole Technology, Inc. 4.0
Patient access representative job in Pensacola, FL
**Job Title:** **Authorization and Accreditation (A&A) Specialist** **Position Type: Full-time** **Clearance Level: Secret** Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise - across the organization and around the world **.**
The Assessment and Authorization Specialist will support DISA's sensing capabilities through the full Risk Management Framework process. This includes supporting system accreditation, maintaining Authority to Operate status, performing compliance scans, sustaining accredited baselines, and ensuring all systems remain fully compliant with DoD cybersecurity policies. The role provides both remote support and required onsite support at DISA's Pensacola site for classified A&A packages.
**Job Description**
+ Develop, update, and maintain RMF documentation including System Security Plans, Security Assessment Reports, and Plans of Action and Milestones.
+ Support achieving and maintaining Authority to Operate (ATO) status for the life of the contract.
+ Review Government findings monthly, identify mitigations, and submit remediation reports.
+ Ensure compliance with all applicable STIGs, SRGs, and IAVA requirements for hardware, firmware, and software.
+ Conduct weekly and monthly system compliance scans using approved tools and upload results to DISA reporting systems.
+ Remediate STIG and IAVA findings and apply patches, updates, and workarounds in accordance with published IAVA notices and directives.
+ Maintain DISA CIO accredited baseline configurations for sensing systems in lab and production environments.
+ Ensure deployed systems remain consistent with the authorized baseline unless deviation approval is obtained.
+ Update baseline systems monthly with required patches, fixes, and configuration updates.
+ Ensure all hardware is labeled with classification level, inventory control number, hardware identification, and that cables are labeled for identification.
+ Follow standard rack elevations, wiring diagrams, and configuration guidance as directed by the sensing Program Manager.
+ Support continuity of operations, configuration management, operational sustainment, and system evolution activities.
+ Maintain documentation related to configuration control, security compliance, inventory, and assessments.
+ Provide required onsite support at DISA HQ for classified A&A packages and coordination with Government stakeholders.
**Minimum Requirements**
+ Active DoD Secret clearance required.
+ Minimum three (3) years of experience supporting RMF, cybersecurity compliance, information assurance, or A&A activities.
+ Experience developing RMF artifacts including System Security Plans, Security Assessment Reports, and POA&Ms.
+ Experience working with DISA STIGs, IAVA processes, ACAS, Nessus, SCC, and DISA security compliance systems.
+ Experience managing system baseline configurations and maintaining accredited configurations.
+ Knowledge of DoD cybersecurity policies including DoDD 8500.1 and DoDI 8510.01.
+ DoD 8570 IAT II or IAM I certification required (Security+, CySA+, CISM, CASP, CISSP or equivalent).
+ Strong understanding of vulnerability management principles and security control implementation.
+ Ability to work both independently and collaboratively in a fast paced, mission focused environment.
+ Strong written and verbal communication skills with experience supporting cross functional team.
+ Proven ability to lead technical efforts and communicate complex concepts to both technical and non-technical audiences.
**Desired Experience/Certifications**
+ Bachelor's degree in a related field (or equivalent experience).
+ Experience supporting DISA, DoD cyber programs, or large scale operational sensor platforms is highly desired.
**More Information**
\#MON
Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise.
Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class.
**Need help finding the right job?**
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**Job Locations** _US-FL-Pensacola_
**Job ID** _2025-2037_
**Category** _Information Technology_
**Type** _Regular Full-Time_
**Clearance Required** _Secret_
$55k-72k yearly est. 28d ago
Customer Service Representative
AB Marketing LLC
Patient access representative job in Pensacola, FL
Job Description
Are you motivated by success and high earnings? Join a growing team where your role is more about customer care than traditional sales. You'll be helping households save money on essential home services-many of which are free through government programs and subsidies. Most of our agents earn $1,000+ in their first week with uncapped earning potential.
This is not a 9-5 job; it's a career path with weekly pay, growth opportunities, and leadership training. We are seeking driven, goal-oriented individuals who want to control their income and career advancement. Prior sales experience is helpful, but not required-we provide comprehensive training and mentorship.
Responsibilities
Engage face-to-face with potential customers in assigned territories
Generate leads, qualify prospects, and close new business
Educate customers on available services and cost-savings benefits
Follow up with past customers to maintain relationships and loyalty
If you're ready to build a rewarding career with unlimited potential, apply today.
Requirements
Strong communication and interpersonal skills
Self-motivated and ambitious with a positive attitude
Ability to work independently and within a team environment
Benefits
1099 independent contractor role
Uncapped commission with bonus opportunities
Weekly pay
Flexible scheduling to fit your lifestyle
Mileage reimbursement for travel
Full training and ongoing support provided
Career growth into management and leadership roles
$1k weekly 22d ago
Patient Service Representative
Pensacola Lung Group
Patient access representative job in Pensacola, FL
Job DescriptionSalary:
A non-exempt, clerical position that is responsible for executing the day-to-day activities of the front office. Receives incoming telephone calls in a prompt, courteous, and professional manner and greets/assists patients/clients/visitors in the same manner. Patient Service Representatives are responsible for ensuring patient satisfaction and accurate demographic and insurance information. This position is responsible for various shifts and may be subject to over 40 hours per week and callback as required.
$27k-33k yearly est. 8d ago
Patient Advocate Team Lead Part-Time (Medical Cannabis)
Ayr Wellness 3.4
Patient access representative job in Pensacola, FL
at Ayr Wellness
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.
At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next.
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.
For more information, please visit ********************
Job Summary
The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations.
Duties and Responsibilities
Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health.
Provide excellent customer service to all patients while also coaching other team members
Respect all team members and report all findings to the appropriate manager.
Administer routine inspections to maintain the accurate inventory of all cannabis products.
Manage and supervise the activities of patient advocate staff
Ensure that all Procedures are updated in store to provide the best practice for staff and patients
Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel.
Ensure Key performance Indicators are captured
Manage daily financial reporting requirements and oversee all cash handling procedures.
Develop and maintain a schedule of all patient advocate staff
Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team.
Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.
Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc.
Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development.
Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices.
Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary.
Ensure traceability of product is maintained from reception to final sale
Receive, check and enter inventory into NAV when shipments arrive
Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office
Close attention to detail
Excellent time management skills
High energy, customer focused, and proactive
Strong customer service skills
Ability to work efficiently with employees, customers, government agencies, and the public
Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.
Qualifications
Must be 21 Years of Age
Must be able to pass a Level 2 Background Check (FBI)
Education
High school diploma/GED required
Experience - select one, remove remainder
1-3 years
Knowledge, Skills, and Abilities
Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.
Direct reports
Patient Advocates
Working conditions
Able to accommodate scheduling that may include varied shifts, weekends, and some holidays
Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits
Physical requirements
The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings
Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine
The person in this position must be able to remain in a stationary position when checking in patients or when operating the register
The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry
Frequently communicates with other staff via Walkie Talkie or Headset
Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags
Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
$30k-37k yearly est. Auto-Apply 19d ago
Care Coordinator - C1
CDAC Behavioral Healthcare, Inc.
Patient access representative job in Pensacola, FL
CDAC is seeking one Care Coordinator to provide care coordination services to women and families with substance use concerns in Circuit 1. The position requires clinical skills and experience with substance use and mental health disorders, parenting and family issues, and community resources.
Candidate should have a working knowledge on the impact to families with substance exposed newborns (SEN) and Neonatal Abstinence Syndrome (NAS). As part of the SEN Team, the Care Coordinators will coordinate and assist in addressing all the needs of the families to include substance use, mental health, medical, financial stability, and overall wellness.
The Care Coordinator will work closely with community providers and with child welfare providers to advocate and assist in meeting these families' needs. The candidate must demonstrate an understanding of ROSC (recovery-oriented systems of care) principles, case management and care coordination principles, and have experience working with people with substance use and mental health concerns.
This position will serve all counties (Escambia, Santa Rosa, Okaloosa, and Walton) of Circuit 1.
Bachelor's degree in social services field with at least two (2) years of relevant experience required. Master's degree preferred.
This position includes a competitive comprehensive benefit package including, but not limited to: health, dental, vision, life and long-term disability insurance, as well as a 401(k) plan with match.
CDAC employment qualifies for the Public Service Loan Forgiveness Program.
CDAC is an Equal Opportunity Employer.
CDAC maintains a drug-free workplace in accordance with federal regulations and safety standards.
As marijuana remains illegal under federal law, we do not accommodate medical marijuana use-even if legally prescribed under Florida state law. All employment offers are contingent upon passing a drug screening.
$26k-41k yearly est. 16d ago
Medical Receptionist
American Family Care 3.8
Patient access representative job in Pensacola, FL
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, youll receive:
Medical, Dental & Vision Insurance (available after 30 days)
Mental Health & Prescription Coverage
Health Savings Account (HSA) with employer contributions
Short & Long-Term Disability + Life Insurance
401(k) with Employer Match
Paid Time Off starting at 152 hours/year
Employee Assistance Program (free counseling sessions)
Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to workevery shift, every patient.
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Full-time with flexible shifts (some evenings/weekends)
Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$18.00 to $22.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
$18-22 hourly 6d ago
Customer Service Representative with Marketing
Ace Handyman Services Pensacola & Perdido Key
Patient access representative job in Pensacola, FL
Benefits:
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
Training & development
The Inside Sales Representative is the “ringmaster” of all day-to-day activities in the office. Always ready to jump in and assist with what needs to be done for the day. They are someone who enjoys working closely with customers to not only help them define their needs, but also to exceed their expectations in the remedy to their problems. Helpful for this position would be social media/marketing background for assisting our team grow customer awareness.
Who we are:
Ace Handyman Services Pensacola is a family-owned franchise and has become a leader in the home repair services industry in just over nine years. At Ace Handyman Services, our values of honesty, quality, integrity, and family are of utmost importance to us.
Who you are:
The Inside Sales Representative is sharp when it comes to using and implementing technology tools to manage all tasks. They also are able to juggle multiple, conflicting schedules to get the job done. As Inside Sales Representative you will be the center of our work family ensuring all parts of our team are functioning at full speed.
What we offer:
- Competitive pay ranging from $18.00 - $20.00 per hour
- Paid vacation after 1 year
- Performance bonuses
- Company credit card
Build a fun and rewarding career with an industry leader!
Apply now!
Compensation: $18.00 - $20.00 per hour
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
$18-20 hourly Auto-Apply 60d+ ago
Representative, Customer Service
LCI Brand 4.8
Patient access representative job in Pensacola, FL
ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:
EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
The Customer Service Representative is to provide customer service with customer recognition to everyone.
LOCATION AND SCHEDULE
Pensacola, FL - On-Site
Monday-Friday 7:30 AM - 4:00 PM (can vary based on store)
KEY RESPONSIBILITIES
Responsible for all customer service functions with customer recognition and interface the most critical element.
Accurate computerized checkout
Requires excellent communication skills
Requesting and identifying material from the warehouse and shelf stocking.
Store cleanliness both in and outside.
Other duties as requested by Manager and/or Assistant Manager
QUALIFICATIONS
High school graduate with one year relevant work experience.
Basic retail knowledge. Accuracy with computerized checkout systems.
Requires excellent communication skills.
Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why LCI?
Purpose-driven company driven by principles, not profit
Reach your highest potential: upward mobility, rewarded through hard work
Competitive salary and compensation
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)
$24k-32k yearly est. 49d ago
Radiology Patient Services Representative
Medical Center Clinic 4.2
Patient access representative job in Pensacola, FL
Requirements
EDUCATION/EXPERIENCE REQUIREMENTS
Minimum education requirement is high school diploma, or equivalent.
Coding and/or health insurance certification preferred and highly beneficial, but not required.
Minimum of 2 years' experience in healthcare insurance and/or Radiology required.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledgeable of current insurance carrier requirements regarding pre-authorization of services
Ability to prioritize and manage multiple tasks.
Accurately follows written and verbal instructions.
Displays customer services skills, strong interpersonal skills, close attention to detail, excellent verbal and written communication skills, and basic math skills. Good organizational skills and ability to adapt to frequent changes.
Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
Displays computer proficiency (i.e. PC Windows, MS Office) and ability to quickly learn new applications.
Proficient in use of English language both in written and verbal communication.
Communicates in a professional manner with staff in medical offices and co-workers.
Maintains a positive & cooperative working relationship with internal and external customers.
Must be able to communicate with individuals of varying socio-economic backgrounds.
Good understanding of complete charge cycle, including charge entry, all aspects of insurance billing and collections and the self-pay process.
Must be committed to the protection of confidential information, records and/or reports.
Possess strong critical thinking and analytical skills.
Proficient in use of the following computer / software applications: Allscripts, various carrier web-based portals, Practice Partner, Microsoft Excel and Word.
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Standing/Walking: Occasionally; activity exists up to 1/3 of the time
Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
Ability to look at a computer screen for extended periods.
Ability to perform constant repetitive hands and finger motions.
Ability to maintain focus while working in close proximity to others.
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
Must exhibit stable work behaviors daily.
Must possess adequate individual coping skills.
Ability to remain calm and professional regardless of workload or time constraints.
Must be able to work under stress and remain calm and professional.
WORK ENVIRONMENT
Office environment
Exposed to frequent and constant interruptions in daily functions/schedule.
May be required to work extended hours to meet department needs.
$29k-32k yearly est. 43d ago
Medical Receptionist
Boland Neurology LLC 4.3
Patient access representative job in Pensacola, FL
Job DescriptionBenefits:
401(k)
Bonus based on performance
Health insurance
We are looking for a knowledgeable, friendly and welcoming receptionist to join our team! As the receptionist for our private medical practice, you will be the first point of contact for our patients. You will greet patients as they arrive, check them in and out, book appointments, answer phone calls, verify insurances and assist in entering demographics and chart information. The ideal candidate has medical and insurance knowledge, a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet patients as they arrive at the office.
Check patients in and verify demographics and assist patients in completing necessary paperwork
Verify insurance eligibility.
manager providers calendar, scheduling patients, confirming patient appointments and rescheduling when needed.
Answer phone calls, respond to patient inquiries, and take messages to send to clinical staff.
Maintain and update patient records in Eclinicalworks (EHR) and ensuring compliance with HIPPA regulations regarding patients.
Collect copayments and deductibles, process payments and provide receipts.
Assist with maintaining a clean and inviting environment.
Provide general customer service and attend to the needs of customers throughout their services.
Perform clerical tasks such as filing, data entry, managing office supplies, ensuring the reception area is organized and welcoming.
Answering and uploading all faxes, emails and documents, assigning clinical documents to back-office staff when needed.
Work with clinical staff to submit prior authorizations for procedures and medications when needed.
Qualifications
Two or more years of medical receptionist experience is preferred
Knowledge of medical terminology
Knowledge of medical insurance, coding and billing
Previous experience as a receptionist is preferred
Strong work ethic and positive attitude
Familiar with computers and electronic medical record systems
Excellent multi-tasking skills
$25k-31k yearly est. 7d ago
Customer Service (Security)- 2026 Job Fair
Flora-Bama
Patient access representative job in Pensacola, FL
Thank you for your interest in working with Flora-Bama. While this posting is part of our job fair outreach, we would love the opportunity to meet you in person. Please join us at our upcoming Job Fair on February 13th and 14th from 10:00 AM-4:00 PM, held under the tent at the main Flora-Bama location. Our team will be onsite to discuss opportunities across our businesses and answer any questions you may have.
Job Summary:
A Customer Service Representative plays a vital role in providing a positive experience for our guests through
maintaining awareness of their situational surroundings at all times. Below are the components that each Customer Service Representative must successfully perform on a daily basis to ensure the goals of the Customer Service department are met and exceeded.
Essential Job Functions:
● Engage in genuine interaction with guests
● Maintain constant visibility of your dedicated zone and be aware of all guests' well being and take
appropriate steps to avoid potential threats or problems
● Provide and maintain a clean environment at each bar, stairs, hallways, bathrooms, and other areas
throughout the Flora-Bama. This also includes trash pick-up throughout the grounds and in the parking lots
of the Flora-Bama and other entities
● Use a de-escalation method during a stressful event and have the ability to approach a situation with a
nonaggressive and calm attitude to prevent the issue from intensifying
● Alliance to the Flora-Bama Customer Service and the Management team to always support each other and
understand that the guest's safety is our number one goal
● Maintain Flora-Bama's reputation and tradition with professionalism and legal compliance
Essential Qualifications and Experience:
● Ability to effectively communicate with guests, peers, and management
● Ability to multitask, and take ownership of the different tasks that are assigned
● Ability to work as part of a team and take initiative independent of direct supervision
● Must be able to work in a fast-paced environment
● Enthusiastic, friendly, and energetic when talking to guests and coworkers
● Constant moving, talking, hearing, reaching, grabbing, and standing up to 8 consecutive hours and occasional
stooping, kneeling, crouching, and climbing ladders
● Must be able to lift 50+ pounds
● High School Diploma or equivalent
● Military/Law Enforcement/ First Responder experience is a plus
● Willingness to work peak hours including nights, weekends and holidays
● Ability to work in a warm/hot environment
$25k-33k yearly est. Auto-Apply 20d ago
Customer Service Representative - State Farm Agent Team Member
Will Rentschler-State Farm Agent
Patient access representative job in Pensacola, FL
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Will Rentschler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-33k yearly est. 12d ago
Front Desk CSR
Foley 4.1
Patient access representative job in Foley, AL
Work at the front desk and around the gym. Duties include answering the telephone, handling info calls, providing gym tours, explaining membership options and enrolling customers for membership, cleaning, cash register operation and retail sales. JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$23k-31k yearly est. Auto-Apply 60d+ ago
Medical Receptionist Intake and Triage
Pensanet
Patient access representative job in Pensacola, FL
Affordable Medical Clinics in Milton and Pensacola, FL have positions open for a medical reception, intake and triage, and telemedical presenter. Positions are available for a Medical Receptionist in our Pensacola and Milton, FL offices. Applicants must display a positive attitude, possess excellent communication skills, have the ability to multi-task and work independently.
The applicant will be directly responsible for the overall administration, coordination, and completion of the patient registration, check-in, check-out and insurance verification process.
Applicant must be able to inform patients of costs for care being provided and guide them to appropriate resources for further information.
Responsibilities include but are not limited to :
-Greet patients, answer phones, take detailed messages & distribute, schedule patients.
-Check in/out patients efficiently-Verify insurances, Collect deductibles and co-pays accurately.
-Data entry through EHR and scan documentation and records.
-Assist patients with the electronic automated intake system.
-Operate all office equipment.
Job Requirements:
* Professional presentation along with strong attention to detail & proofreading
* Self-starter; comfortable with responsibility, and capable of handling confidential information
* Positive attitude, professional demeanor, and quick learner
* Experience with customer service positions, phone, in person, and email
* Strong ability to multi-task and meet deadlines
* Must have good computer and typing skills like Microsoft Excel/Word
* Demonstrate proficiency with electronic medical records EMR software.
$26k-33k yearly est. 60d+ ago
Wound Care Coordinator (RN)
Santa Rosa Center for Rehabilitation and Healing
Patient access representative job in Milton, FL
Santa Rosa Center for Rehabilitation and Healing is now hiring a Part Time Wound Care Nurse (RN or LPN) #2025 At Santa Rosa Center for Rehabilitation and Healing, we provide long-term care and rehabilitation services to residents throughout the greater Pensacola area. If you share our commitment to evaluating, identifying, and addressing the needs of the community, we encourage you to apply now. Come make a meaningful difference with us!
Location:
Santa Rosa Center
5386 Broad Street, Milton, FL 32570
Why Work For Us? Because We Offer Our Employees:
Daily Pay - Work today, get paid today!
Health Insurance - through Blue Cross Blue Shield
Dental & Vision Insurance
Paid Time Off & Holiday Pay
401(k) Retirement Plan
Flexible Scheduling
Direct Deposit
Opportunities for Overtime
Doctegrity - 24/7 telemedicine access for employees and families
Wonderschool - Support for child care and early education options
Panda Perks & Benefits - Financial wellness tools, employee discounts, and more
Comfortable Staffing Ratios
A Supportive Team Environment - where everyone is treated with respect, dignity, and compassion
Proud Partner of the Tampa Bay Buccaneers - join the spirited
KARE KREWE
of Santa Rosa!
Job Summary:
The purpose of the Wound Care Nurse position is to support the nursing department and facility wide directives through specialized focus on Wound Care Specialist (WCS) This job description is not an all- inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of this position
Major Duties and Critical Tasks:
Facilitates the operation of the facility Infection Prevention/Control Program and supports continuous quality improvement.
Supports the facility and medical staff, departments and teams including guidance, training, technical support, celebrating successes and continued learning related to infection prevention.
Chairs the infection Prevention/Control Committee and as a member of other committees as assigned.
Compiles and submits data related to Infection Prevention.
Supports facility Quality Improvement activities with data support, analysis, and internal consulting.
Monitors and maintains current knowledge of key facility accrediting and regulatory agencies indicators/standards.
Develops policies and procedures that support infection prevention and control.
Consults with CNO and LTC DON and non-clinical managers to ensure infection prevention and control measures are followed.
Identifies, investigates, and reports health care associated infections among patients and personnel through ongoing surveillance.
Maintains logs with infection surveillance data.
Maintains current knowledge of CDC guidelines and recommendations for infection prevention/control and definitions of health care associated infections.
Calculates infection rates using the CDC's recommended denominator data, prepares, and presents reports to Infection Control Committee.
Responsible for providing Infection Prevention orientation and other in-service programs related to infection prevention and control for the facility.
Collaborates with HR and provides direction regarding employee health issues such as exposures, vaccines, or vaccine preventable diseases, communicable diseases and other infection. prevention/control related issues involving facility employees.
Makes recommendations regarding real or potential problems/improvement opportunities, including desirable approaches for resolution.
Collaborates and reports to appropriate agencies/regulatory organizations
Follows the standards set by the Association for Professionals in Infection Control and Epidemiology (APIC).
Wound Care Specialist
The Wound Care Nurse coordinates treatment to provide comprehensive wound assessments and plan of care including goals, implementation of treatment, evaluation, and outcomes for patients throughout the facility. Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selections and other therapies. Acts as the resource person for physicians and clinical staff for wound management. Additionally, is able to perform general nursing duties in all departments with adequate supervision. Participates in quality improvement plan for the facility.
Essential Responsibilities
Ability to perform wound assessment, reassessment, and management for all patients and per policy.
Knowledge of the anatomy, physiology, and disorders of the gastrointestinal, genitourinary, and dermal systems.
Utilizes current wound management theory when providing care to patients with acute and chronic wound. Follows the standards of the Organization of Wound Care Nurses (OWCN).
Demonstrates thorough knowledge of staging system of wounds.
Develops skin care programs to prevent skin breakdown.
Knowledge and skill to develop and implement policies and procedures to manage patients with draining wounds, fistulae and/or tubes; wound prevention, wound care, ostomy care, and incontinence.
Ability to revise plan of care as indicated by the patient's response to treatment and evaluate overall plan for effectiveness.
Demonstrates ability to perform treatments and provide services with nursing scope of practice.
Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning to include patient, family, and employees as appropriate.
Knowledgeable of medications and their correct administration based on the patient and clinical condition.
Acts as a resource person to physicians, nursing, and other facility staff. Provides in-services on wound prevention, wound care, ostomy care, and incontinence.
Documentation meets current standards and practices.
Integrates research findings to clinical practice.
Participates in professional societies. Stays current with changes, new advances/treatment in wound care.34
Serves as a liaison between physicians, patients, and manufacturers of clinical products.
Knowledgeable of clinical products currently available on the market.
Operates all equipment correctly and safely.
Coordinates and supervises patient care as necessary.
WOUND CARE NURSE QUALIFICATIONS:
Current Registered Nurse (RN) License by the State
Wound Care Certification Desired
Skilled Nursing Experience Preferred
Must have good assessment skills, self motivated with good customer service skills. Able to work well with wound care consultant and organization is important.
$26k-41k yearly est. 5d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Pensacola, FL?
The average patient access representative in Pensacola, FL earns between $22,000 and $37,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Pensacola, FL