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Patient access representative jobs in Pflugerville, TX

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  • Patient Service Representative

    Prokatchers LLC

    Patient access representative job in Temple, TX

    Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred
    $28k-35k yearly est. 2d ago
  • Patient Services Account Coordinator - Onsite

    Compugroup Medical 4.0company rating

    Patient access representative job in Austin, TX

    Create the future of e-health together with us by becoming a Patient Services Account Coordinator - Onsite At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Customer and Patient Support (Bilingual - English/Spanish) Directly engage with patients and customers in English and Spanish, providing outstanding service and support both in person and by phone. Clearly and courteously communicate to address and resolve patient and customer requests, including handling complex or stressful situations with empathy and professionalism. Promote a positive and collaborative work environment by maintaining a proactive, solutions-oriented attitude and collaborating effectively with team members and leadership. Efficiently manage multiple tasks and projects while adapting to the demands of a fast-paced, high-volume healthcare setting. Actively pursue opportunities to acquire new skills and improve processes to enhance the quality of patient service and support. Your Qualification: Must be fluent in both English and Spanish, with strong verbal and written communication skills in both languages. Minimum of one year's experience in healthcare settings and working with Practice Management systems. Must be available between the hours of 7AM - 5PM EST. Experience in customer-facing communication skills, with the ability to provide courteous and professional service to patients and clients in a fast-paced environment. Proven capacity to manage multiple tasks and prioritize effectively within a high-volume, dynamic organizational setting. Solid working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint). What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $35k-47k yearly est. Auto-Apply 24d ago
  • Patient Service Representative

    Allergy Partners 4.1company rating

    Patient access representative job in Austin, TX

    Job Details 112-00-Austin - Austin, TX $19.00 - $22.00 HourlyDescription Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Responsibilities include, but are not limited to, the following: Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. Closes the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Other Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Supervisory Responsibilities This job has no supervisory responsibilities. Typical Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and be exposed to bodily fluids on a regular basis. Typical Working Condition Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Qualifications EDUCATIONAL REQUIREMENTS: High school diploma required. QUALIFICATIONS AND EXPERIENCE: Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required
    $28k-33k yearly est. 60d+ ago
  • Patient Access Coordinator

    CCRM Fertility

    Patient access representative job in Austin, TX

    Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: 5301 Southwest Parkway, Building II suite 350, Austin, TX 78735 Department: Front Desk Work Schedule: Monday - Friday (7:30am - 4:00pm) What We Offer Our Team Members: Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Generous Paid time-off (PTO) and paid holidays Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential Potential for Over-time Pay (Time and a half) How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency. What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere. Scan insurance cards, picture identification, and prior medical records. Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered. Schedule or reschedule patient appointments, identify no shows, manage our waitlist appointments and promptly communicate schedule changes. Monitor the correspondence dashboard in Athena (Return mail). Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status. Protect confidential information and patient medical records. Answer phone calls, take messages, and forward based on urgency. Contact patients missing “New Patient” paperwork, two-five days prior to their appointment. Assign patient information and education materials electronically. Monitor faxes electronically and distribute to appropriate staff/departments. Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening. Ensure the building is locked and secured at close of business. Other duties as assigned. What You Bring: High School Diploma or GED required. 1+ year administrative experience required. Previous experience in reproductive medicine or Women's health is preferred. Prior experience with Athena preferred. Ability to work weekends, evenings, and holidays, on a rotating basis. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner). CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $27k-35k yearly est. 9d ago
  • RCM Patient Account Advocate

    U.S. Oral Surgery Management

    Patient access representative job in Round Rock, TX

    Job Details TX01 Donley Austin - Round Rock, TX FT1 $21.00 - $24.00 HourlyDescription Join our dynamic team as an RCM Patient Account Coordinator, where you'll play a crucial role in managing the revenue cycle for our clinic in partnership with the RCM team. Under the direct and indirect supervision of the Practice Manager, you'll ensure the smooth handling of medical and dental claims, payments, and accounts receivable, supporting both patients and our practice to achieve optimal outcomes and care. PRINCIPAL RESPONSIBILITIES AND DUTIES Tech-Savvy Professional: Utilize your excellent computer skills to efficiently navigate and manage our practice software systems. Autonomous Decision-Maker: Exercise discretion and independent judgment to resolve billing disputes and coverage issues with minimal supervision. Accuracy Enthusiast: Review and send out daily claims ensuring precision and correctness. Payment Processor: Handle daily insurance payments, ensuring timely collections from patients and insurers. Account Auditor: Conduct thorough reviews of patient accounts receivables, audit accounts, and send out statements. Collection Specialist: Make collection calls and manage patient payments effectively. Insurance Liaison: Contact insurance carriers to follow up on outstanding claims promptly and efficiently. Report Guru: Perform daily credit and balance reports for the office, ensuring financial accuracy. Medicaid Expert: Stay informed about Medicaid regulations and guidelines to ensure compliance. Portal Pro: Utilize insurance portals accurately to check claim status and enter claims. Deadline Achiever: Run and complete required reports and tasks within the given deadlines. MINIMUM QUALIFICATIONS Confidentiality Champion: Always maintain the highest level of confidentiality adhering to HIPAA standards. Safety Adherent: Follow strict safety guidelines and procedures according to OSHA and office standards. Policy Follower: Adhere to all office policies diligently. Interpersonal Dynamo: Maintain a positive rapport with patients and team members through excellent interpersonal skills. Clear Communicator: Effectively communicate verbally with patients and staff in a clear and professional manner. Detail-Oriented: Work efficiently with a keen eye for detail. Flexible Worker: Adapt to changing job duties and work schedules as needed. Mathematical Aptitude: Understand basic math and accurately read patient ledgers. Active Listener: Demonstrate active listening by fully engaging in conversations, understanding points being made, asking relevant questions, and avoiding inappropriate interruptions. Comprehension Expert: Exhibit good reading comprehension by understanding written sentences and paragraphs. Previous Experience/Education: Insurance Verification: 1 year (Preferred) Dental Billing: 2 years (Preferred) Medical Billing: 1 year (Preferred) ABOUT US ORAL SURGERY MANAGEMENT By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth. Passion for Patient Care Outstanding Results Winning Attitude Embracing Continuous Improvement Respect for Self and Others Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $28k-35k yearly est. 29d ago
  • PT - In-Patient

    Round Rock Medical Center

    Patient access representative job in Round Rock, TX

    Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance
    $28k-35k yearly est. 59d ago
  • Patient Services Specialist Float

    American Oncology Network

    Patient access representative job in Georgetown, TX

    Pay Range: $15.83 - $26.38Join Lone Star Oncology! This position will float to both locations in Georgetown and Kyle The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA
    $15.8-26.4 hourly Auto-Apply 8d ago
  • Patient Services Specialist Float

    Waycrosshealth

    Patient access representative job in Georgetown, TX

    Pay Range: $15.83 - $26.38Join Lone Star Oncology! This position will float to both locations in Georgetown and Kyle The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA
    $15.8-26.4 hourly Auto-Apply 9d ago
  • Registrar

    Manor Independent School District (Tx

    Patient access representative job in Manor, TX

    Primary Purpose: Register new students and maintain student records. Education/Certification: High School diploma or GED Special Knowledge/Skills: * Ability to work well with parents, students, and the general public * Ability to use personal computer and software to develop spreadsheets, databases, and do word processing * Proficient typing, keyboarding, and file maintenance skills * Effective organizational, communication, and interpersonal skills Minimum Experience: One to three years of secretarial experience, preferably in public education environment Essential Job Functions: * Register incoming students. * Schedule students in classes. * Change student's schedule when necessary. * Adjust class enrollment levels as needed. * Prepare and send out failure letters during the summer. * Record student information including test scores and final grades on permanent records. * Coordinate grade reporting process, including verification and correction of grades. Prepare and distribute report cards and progress reports. * Complete record requests. * Compile, maintain, and file all reports, records and other documentation. * Prepare and distribute gold cards, student identification cards, bus passes. * Maintain confidentiality * Report to work in a timely manner according to assigned schedule. * Perform other duties as assigned by the supervisor or other administrator that are consistent with the general requirements and qualifications for the position. Professional Conduct: * Maintain professional interactions with staff, parents, community and visitors. * Demonstrate the ability to remain calm and withstand pressures. * Demonstrate flexibility to change in routine and adapt quickly to changing situations. * Demonstrates respect, courteous to peers and visitors and assists fellow workers willingly. * Demonstrates principles of the Manor ISD People Experience. Supervisory Responsibility: None Equipment used: Personal computer and peripherals; standard instructional equipment Working Conditions The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Mental Demands: Maintain emotional control under stress Work with frequent interruptions Physical Demands: Lifting (15-44 pounds) Carrying (15-44 pounds) Sitting Standing Bending/Stooping Kneeling Pushing/Pulling Repetitive hand motions Keyboarding/mouse Speaking clearly Hearing Environmental Factors: Work inside/outside Exposure to noise Work prolonged or irregular hours
    $29k-41k yearly est. 8d ago
  • Registration Clerk I

    Gateway Community Health Center 4.2company rating

    Patient access representative job in Leander, TX

    JOB DESCRIPTION: Greets, screens, and directs clients to appropriate service. Performs complex clerical duties following established policy and procedures, while maintaining confidentiality of all clients' protected health information. Performs light bookkeeping and accounting work. Uses adding machine and deals with automated client data base and related systems. Conducts themselves in a professional courteous manner at all times. SUPERVISION: Supervised by Registration & Eligibility Managers. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting. May require moving up to 25 pounds. Requires the use of office equipment, such as computer terminals, telephone, copiers, and scanners. FUNCTIONS AND RESPONSIBILITIES: Greets clients at the window and directs them accordingly. Answers the telephone according to policy and transfers calls appropriately. Utilize department software as needed (i.e. PMS, EHR, Dentrix, Phreesia, Liberty, etc.). Utilize fast-track registration option for new clients. Schedules appointments for Registration and/or with PCP when necessary for new and established clients. Identify client using three identifiers (i.e. name, DOB and address). Check-in client using practice management system after correctly identified and include in Patient Sign-in sheet. Verify/update client demographic information before each visit and scan proper documentation (i.e. New Address Verification Form). Verify registration period (i.e. sliding fee) is current and request 30-day extension if needed. Verify client has current Consent to Treatment, Patient Centered Rights and Responsibilities and Privacy forms. If not, update and scan into the practice management system. Ask client for insurance information and ensure information is correct in the practice management system. If information is incorrect and/or missing, properly enter and scan information into practice management system. Verify insurance eligibility one day prior to appointment and/or on date of service. Request and track prior authorizations, if necessary. Inform client of any outstanding balance and collect. Provide Payment Plan and explanation, if necessary. Scans clients' documents into Practice Management System and/or Electronic Health Record (EHR) accordingly. Responsible for client fee collection. Provide receipt for client when payment is received. Check-out client in the practice management system. Posts charges in the Center's practice management system after services have been rendered. Responsible for the accurate completion of all encounters, including reconciliation of all daily open encounters. View clinical information to perform certain responsibilities. Reconciles daily financial transaction reports and submits deposit with Journal Cash Analysis report to the fiscal office. Responsible for the security of all money within the work area. Follow-up on Payment Plans. Follow-up on returned mail. Keeps working area clean and organized. Attends and participates in staff development trainings. Assist in the training of other employees as needed. Keeps supervisor informed of departmental issues. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Graduate from an accredited high school or GED graduate. Front office/healthcare experience is preferred. Bilingual in English and Spanish is preferred. SKILLS AND ABILITITES: Ability to effectively communicate verbally and in writing. Ability to work effectively with others and to deal tactfully with professional personnel and Knowledge of customer service concepts and Ability to handle the public sector under stressful and difficult Ability to maintain confidentiality of Ability to operate computer terminal, 12-key calculator and other office machinery (i.e. printer, fax, scanner, etc.). Ability to perform clerical duties (i . filing, data entry, filing out applications). Ability to manage time effectively and efficiently Ability to work flexible hours and ability to travel between locations
    $26k-31k yearly est. 13d ago
  • Patient Service Coordinator - Part Time

    Blue Cloud Pediatric Surgery Centers

    Patient access representative job in Austin, TX

    NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. * Bilingual (English/Spanish) Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $31k-42k yearly est. 6d ago
  • Patient Services Coordinator

    External Brand

    Patient access representative job in Austin, TX

    ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit ********************************************* PURPOSE Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance. Greets patients and arrives them on computer system. Verifies insurance eligibility by using online resources, Medifax, etc. Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable. Collects payments from patients, posts amounts, and balances drawer for end of day deposit. Prints face sheets, receipts, and other documents as needed. Notifies appropriate personnel of emergencies, messages, patient arrivals, etc. Confirms in advance patient appointments. Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current. Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs follow-up. Assists patients with setting up payment plans. Issues receipts for payment. Books follow-up appointments. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. OTHER DUTIES AND RESPONSIBILITIES May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts. Creates master deposit as directed. Responsible for handling the sort/distribute of Rightfax documents. Processing onsite release of information requests. Priority on-sight sorting, scanning, numbering loose papers Runs wait list report and distributes as directed. Performs other duties as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or GED. Experience using a PC in a Windows environment. Preferred: Experience working in a medical setting. Knowledge, Skills and Abilities Knowledge of medical insurance. Excellent customer service skills. Excellent computer, 10-key and keyboarding skills, including familiarity with Windows. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Ability to manage competing priorities. Ability to engage others, listen and adapt response to meet others' needs. Ability to align own actions with those of other team members committed to common goals. Excellent verbal and written communication skills. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday - Friday 8AM - 5PM
    $31k-42k yearly est. 24d ago
  • Registrar

    Basis.Ed

    Patient access representative job in Cedar Park, TX

    BASIS Cedar Park Campus is seeking a Registrar to join our bright, passionate team! WE ARE NATIONALLY RANKED BASIS Curriculum Schools have been consistently ranked among the best schools in the United States. It is a reflection of the quality of the BASIS Curriculum, dedication of our expert educators, and hard work of incredible students. Our schools offer students an education that prepares them according to the highest, most rigorous international standards. This role will provide support services to the school's faculty and staff in order to meet the mission of BASIS Schools. In this role, the Registrar is primarily responsible for managing all systems related to student enrollment and records. Required Qualifications: * Bachelor's degree or minimum of 3 years administrative experience * Ability to obtain a valid fingerprint clearance card * Proficiency in Microsoft Office Preferred Qualifications: * Experience with children * Experience with Texas School registration is a HUGE plus! * Strong communication and interpersonal skills * Thrive in a fast-paced, achievement-oriented learning environment Benefits and Salary: * Pay for this position is competitive and dependent on education and experience * BASIS offers a comprehensive benefits package Primary Job Responsibilities: * Organizing and managing registration of new and returning students * Managing records of current students and reporting to department of Education * Manages all family communication around enrollment reconciliation. * Works with student enrollment team to coordinate and implement office technology and communication systems. * Managing student information system (PowerSchool) * Manage student registration software (School Mint) * Coordinating student enrollment and withdrawal process * Manage, report, and ensure compliance with student health records and testing/screening. Coordinate with registrar assistant on attendance and responsibilities of registrar office. About BASIS Ed The BASIS academic program is consistently ranked among the top 10 programs nationally and is competitive on an international scale. The mission of BASIS Schools is to provide an academically excellent and rigorous liberal arts college preparatory education to all Lower and Upper School students. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. * As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.
    $29k-41k yearly est. 22d ago
  • RISE Patient Advocate NIGHT SHIFT

    Family Hospital Management Company

    Patient access representative job in Cedar Park, TX

    Job Details Cedar Park, TX Round Rock, TX; Austin, TXDescription Summary: Rise Patient Advocates will be responsible for interviewing patients, identifying care problems, making referrals to appropriate healthcare services, directing patient inquiries and complaints, facilitating satisfactory resolutions. Essential Functions: A: Job Specific Creating long term relationships with patients to ensure their success Supporting patients through the treatment process Communicating with clients and families to ensure they are following through with treatment plans Following up with patients post discharge and documenting all encounters to track their recovery Maintaining client records and treatment reports Resolving any complaints by listening to patients and their families Collaborate with the onsite treatment team to ensure that they are receiving the resources that they need Facilitates weekly alumni recovery meeting Organizes alumni events within the community Being active in the recovery community and meeting with alumni on a regular basis based on treatment plan Help monitor all incoming calls and emails for the admissions workflow and look for ways to improve productivity and conversion rates Capable of advising callers on the treatment process and position potential clients past their barriers to treatment Help provide phone coverage and conduct pre-assessments over the phone Verify insurance benefits of potential clients Schedule intakes and assist clients with understanding their insurance benefits. Collaborate with other members of the team to ensure potential referrals and calls are proactively responded to, triaged and assessed for admission Upon initial contact, provide information to clients and families in order to help them decide about treatment, prepare for admission, and what they can expect to encounter Maintain knowledge of Rise service offerings. Responsible for preparing and serving patient meals and supplemental nourishments to patient. Qualifications Qualifications: Education: High School diploma or equivalent Licenses/Certification: BLS; Food Handler Certification Experience: Experience and direct contact with clients with behavioral or substance abuse disorders. Strong working knowledge of behavioral theory and applied behavior analysis. Understanding of the characteristics and behaviors associated with disorders. Good communication skills, both verbal and written. Ability to handle intense emotional situations. Ability to apply behavioral and treatment principles. Strong interpersonal skills. Excellent stress management skills.
    $28k-35k yearly est. 60d+ ago
  • Patient Services Coordinator Home Health - Full-time

    Enhabit Home Health & Hospice

    Patient access representative job in Temple, TX

    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications Must possess a high school diploma or equivalent. Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred Previous experience in home health, hospice, or pediatrics is preferred. Requirements* Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $31k-42k yearly est. Auto-Apply 57d ago
  • Patient Services Account Coordinator - Onsite

    Emds, Inc. 4.3company rating

    Patient access representative job in Austin, TX

    Create the future of e-health together with us by becoming a Patient Services Account Coordinator - Onsite At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Customer and Patient Support (Bilingual - English/Spanish) Directly engage with patients and customers in English and Spanish, providing outstanding service and support both in person and by phone. Clearly and courteously communicate to address and resolve patient and customer requests, including handling complex or stressful situations with empathy and professionalism. Promote a positive and collaborative work environment by maintaining a proactive, solutions-oriented attitude and collaborating effectively with team members and leadership. Efficiently manage multiple tasks and projects while adapting to the demands of a fast-paced, high-volume healthcare setting. Actively pursue opportunities to acquire new skills and improve processes to enhance the quality of patient service and support. Your Qualification: Must be fluent in both English and Spanish, with strong verbal and written communication skills in both languages. Minimum of one year's experience in healthcare settings and working with Practice Management systems. Must be available between the hours of 7AM - 5PM EST. Experience in customer-facing communication skills, with the ability to provide courteous and professional service to patients and clients in a fast-paced environment. Proven capacity to manage multiple tasks and prioritize effectively within a high-volume, dynamic organizational setting. Solid working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint). What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $32k-39k yearly est. Auto-Apply 25d ago
  • Residential Appointment Scheduling Specialist - Roofing Services

    Flagstone Roofing and Exteriors

    Patient access representative job in Sunset Valley, TX

    Job Description Are you hungry to make big commissions and help homeowners protect their property? Join our team today! We'll train you to succeed and provide the tools you need to close deals fast. Responsibilities: Knock on doors, connect with homeowners, and build trust. Schedule roof inspections and explain our process clearly. Assist customers through their insurance claims. Communicate effectively with both clients and team members. Requirements: Must be at least 18 years old. Owns a vehicle and a ladder (or willing to buy one). Comfortable working on roofs and lifting up to 70 lbs. Confident and motivated to canvass in local neighborhoods. Send your application today! Join our 30-minute discovery call to see if this is the right fit. APPLY NOW! Disclaimer: This advertisement displays potential earnings examples. Actual income will vary based on factors like experience, skills, and individual effort. Requirements Must be 18 years of age or older Must have a valid driver's license Benefits Weekly Pay Uncapped Commission Flexible Schedule
    $28k-41k yearly est. 2d ago
  • Certinia PSA and Billing

    Tata Consulting Services 4.3company rating

    Patient access representative job in Austin, TX

    Must Have Technical/Functional Skills: * Advanced proficiency in Certinia PSA and Certinia Billing Module providing experience in configuration, customization, Integration and User Support * Strong understanding of Salesforce data model, security, and sharing rules. * Proficient in creating technical documentation and user guides. * Experience with Certinia application, different modules/functional areas and its API integration capabilities is good to have. Knowledge of web technologies such as HTML, CSS and REST/SOAP APIs Roles & Responsibilities: * Act as primary SPOC for supporting Certinia PSA and Billing Module * Utilize best practices for code development, testing and deployment to ensure high-quality deliverables. * Conduct code reviews and ensure adherence to coding standards and best practices. * Troubleshoot and resolve integration issues, ensuring data integrity and consistency. * Collaborate with business stakeholders to gather and analyze requirements, translating them into technical solutions. Salary Range: $38,000-$140,000 a year LI-NS4
    $44k-54k yearly est. 39d ago
  • Medical Collector

    Prokatchers LLC

    Patient access representative job in Temple, TX

    Job Title : Medical Collector Duration : 2-3 months Education : High School Diploma Shift Details : Contract till End of Jan 2026 (possible extension and conversion to Full time) General Description: Collections from insurance companies, medical collections knowledge. EPIC HB Resolute and Claims experience must. Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system.
    $32k-39k yearly est. 1d ago
  • Senior Patient Services Coordinator

    External Brand

    Patient access representative job in Austin, TX

    ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit ********************************************* PURPOSE Performs advanced Patient Service Coordinator functions and serves as a resource for other business office staff. May train entry level business office staff. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Performs all of the tasks of the Patient Service Coordinator as needed or assigned. Assists other Business Office staff with front desk duties, which include but are not limited to answering phones, booking appointments, greeting patients, check-in/check-out, end of day processing & documentation, including deposit, etc. Performs full patient registration functions which include collecting and entering all patient insurance and demographic information necessary to set up insurance coverage and patient accounts. Generates and processes referrals and authorizations. Responsible for opening front office and all duties associated with this function. Responsible for end of day processing and documentation, including deposit. Assists with the initiation of prior authorizations for medications. Verifies scheduling accuracy of MyChart appointments. Researches and resolves problems with patient accounts in work queues. Processes claim denial adjustments to patient accounts. Using reports, audits tickets in work queue for missed charges, completeness, accurate coding, etc. Performs charge entry functions. Communicates with providers regarding coding issues. Serves as a resource for other Business Office staff. Assists with training of entry level Business Office staff. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy Must be trained and provide backup coverage in one or more of the following duties: CBO Site Requests: Researches and resolves problems with patient accounts from site requests. Works with the providers to communicate coding issues and submit adjustment journals as needed. CRWQ: When working in the charge review work queue, responsible for following workflows consistent with the policies of the Compliance Plan. Surgery Scheduling: Schedules surgeries for physicians at local surgery centers and hospitals. Creates and maintains surgery schedules for physicians and notifies them of their schedules. Updates EPIC with physician schedules and opens up office time slots when applicable. Confirms all surgeries with patients and facilities. Works closely with physicians to help keep schedule flowing smoothly throughout the day. Obtains authorization with the insurance companies and verifies benefits for in office procedures. Performs patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts. Referrals and/or Prior Authorizations: Maintains current knowledge of insurance authorization and/or referral requirements Obtains authorizations from insurance carriers in a timely manner. Acts as a resource for patients and staff with authorization and/or referral related questions/problems requiring resolution. Communicates authorization and/or referral information to patients and specialist offices in a timely manner. Serves as a liaison between Primary Care and Specialty offices. Responsible for coordinating medical record information for transmission to specialist's office. Responsible for maintaining access to online resources. Ensures authorization and/or referral information is properly documented in Epic. If aware, informs physician of patient compliance with referral plan. Maintains authorizations and/or referrals to ensure that specialty visits are covered (Specialty Offices). Coordinates with Primary Care Offices as needed (Specialty Offices). Informs physicians and management of any issues causing a delay in authorization process. OTHER DUTIES AND RESPONSIBILITIES Responsible for coordinating surgery details and appointments if applicable. Obtains insurance eligibility and benefit details. Performs other duties as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or GED. Six or more months of experience working in the office of a healthcare related facility. Experience using a PC in a Windows environment. Proficient in at least one of the following areas: CBO Site Requests, CRWQ, Surgery Scheduling, Hospital Tickets or Referrals. Preferred: Experience working with ICD-10 and CPT coding. Certificate/License If work in the charge review work queue, then must attend and complete all work queue training and successfully pass all tests based on the guidelines listed in the Compliance Plan. Knowledge, Skills and Abilities Excellent verbal and written documentation and communication skills. Knowledge of medical terminology, Familiarity with procedural and diagnostic coding. Familiarity with ICD and CPT coding methodology. Knowledge of medical insurance, collections, and appointments. Keyboarding ability. Excellent customer service skills. Excellent computer and keyboarding skills, including familiarity with Windows. Excellent interpersonal and problem solve skills. Ability to work in a team environment. Ability to manage competing priorities. Ability to engage others, listen and adapt response to meet others' needs. Ability to perform job duties in a professional manner at all times. Ability to align own actions with those of other team members committed to common goals. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday-Friday 8:00am-5:00pm
    $31k-42k yearly est. 43d ago

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How much does a patient access representative earn in Pflugerville, TX?

The average patient access representative in Pflugerville, TX earns between $24,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Pflugerville, TX

$31,000
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