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  • Quality Insurance Specialist

    Naval Foundry and Propeller Center

    Patient access representative job in Philadelphia, PA

    Starting Pay*:$55,052- $81,474 (GS-07/09/11/12) Resume alignment to Job Description will determine initial salary grade. Promotion to the full performance level or any intermediate level is contingent upon meeting time-in-grade, experience requirements, successful completion of training requirements, and demonstration of acquisition of the knowledge, skills, and abilities needed at the higher level. Type Full Time, 1st shift. This is a non-supervisory position. Location Naval Foundry and Propeller Center, Philadelphia Naval Business Center, Philadelphia, PA About NFPC The Naval Foundry and Propeller Center (NFPC) is a modern manufacturing facility that occupies a 17-acre site at the Philadelphia Navy Yard with more than 750,000 square feet of industrial and administrative floor space. NFPC employs a highly skilled and versatile workforce of engineers, trades people and support personnel who specialize in advanced engineering, castings, and precision machining. NFPC is a low volume, large size, sand-cast foundry that primarily pours non-ferrous alloys from induction furnaces. NFPC completes all machining operations in house and ships completed products to our internal Navy customers. See more about NFPC at our website: Job" rel="noopener noreferrer nofollow"> Description The Quality Assurance (QA) Specialist in NFPC's C1430.1 Quality Assurance Program Administration Branch of its Quality Division will provide quality system oversight in a modern manufacturing facility to ensure process and/or product requirements are being satisfied while proactively identifying areas in need of potential continuous improvement. The incumbent utilizes various systems to monitor the health of various programs and utilizes multiple quality tools in identifying the root causes of unplanned events and identified deficiencies. You will serve as the designated quality assurance supporting a versatile workforce of engineers, trades people, and support personnel. Tasks may include conducting audits, inspecting work, identifying deficiencies, and supporting the implementation of corrective actions. Responsibilities and duties include but are not limited to: · Reviewing production processes and capabilities for compliance to established quality requirements. · Reviewing established quality or inspection procedures for adequacy and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans. · Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality system. · Identifying inadequacies of processes and requesting corrective action for continuous improvement initiatives · Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods. · Investigating customer complaints and deficiency reports and providing identification of causes to appropriate authorities. · Reading, interpreting, and applying technical data such as schematics, engineering drawings, product specifications, or technical manuals. · Reviewing and evaluating systemic operations and procedures through periodic audits and surveillance inspections · Possesses in-depth knowledge of process analysis and improvement initiatives · Complying with all NFPC policies and procedures related to occupational safety, health, and environmental compliance Qualifications required for the position: Work experience related to Quality Management Systems in a manufacturing environment and/or Process/Systems Engineering Development, implementation and maintenance of a manufacturing centric quality management system conforming to standards (ISO 9001 / AS9100) Application development and utilization in SharePoint and/or MS Teams environment Collaboration between multiple trades and engineering disciplines Excellent communication skills through various medium with attention to detail Security Clearance / Background Check required. Your candidacy is subject to approval and acceptance. Conditions of Employment Must be a US Citizen. Must be determined suitable for federal employment. Must participate in the direct deposit pay program. New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met. Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326. Males born after 12-31-59 must be registered for Selective Service. You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. Job Type: Full-time Pay: $55,052.00 - $97,653.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Professional development assistance Retirement plan Tuition reimbursement Vision insurance Work Location: In person
    $32k-42k yearly est. 7d ago
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  • Customer Service Representative - Malvern, PA

    Corps Team 4.0company rating

    Patient access representative job in Malvern, PA

    Our client, a water technology provider, is seeking a Customer Service Representative for a 4+ month contract opportunity located in Malvern, PA. This role is hybrid. Potential to convert to full-time, direct employment. Role Overview: Provide order processing and sales-related support to internal and external customers Deliver high-quality customer service with prompt, thorough responses to inquiries Coordinate all aspects of order management from quoting through delivery and invoicing Order Management: Process orders for products and services submitted by sales staff or customers Manage orders ranging from quick-ship items to complex, long-cycle orders Proactively follow up on order backlog to ensure accuracy and completeness Communicate order status updates and changes to relevant stakeholders in a timely manner Coordinate with internal departments regarding order status, shipping dates, pricing, product availability, and backorders Maintain virtual customer files, including sales contracts and supporting documentation Customer Billing Resolution Investigate and resolve customer billing disputes in coordination with the Accounts Receivable collections team Sales Support: Provide pricing and availability information Prepare formal quotations for standard and select specialty products and services Support pre- and post-order sales activities as needed Perform additional duties based on organizational needs Qualifications: 0-2+ years of experience with a college degree or equivalent work experience Conceptual understanding of fundamental theories, principles, and practices Strong technical aptitude Ability to work effectively with a diverse workforce and customer base in a matrixed organization Proficiency in Microsoft Office applications Preferred experience with Salesforce CRM, AS400, and Select Configure Price Quote (SCPQ) tools Pay Rate $25.00 per hour
    $25 hourly 4d ago
  • Customer Service Representative

    LHH 4.3company rating

    Patient access representative job in Bensalem, PA

    Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $22 hourly 1d ago
  • Patient Centered Representative

    Greater Philadelphia Health Action 4.1company rating

    Patient access representative job in Philadelphia, PA

    Job Description Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia. GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match! PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
    $30k-35k yearly est. 19d ago
  • Bilingual Patient Access Specialist

    Comhar 4.2company rating

    Patient access representative job in Philadelphia, PA

    Full-time Description Looking for a career where you can make a meaningful impact every day? If you're passionate about helping individuals access the care they need, COMHAR invites you to join our team as a Patient Access Specialist. In this vital role, you'll support individuals and families seeking services, ensuring they experience a smooth, compassionate, and welcoming start to their care journey. Full-Time | Available In the Philadelphia, PA 19133 Area| Must Be Bilingual (Spanish Speaking) Rate: $17.00 Scheduled: Monday-Friday 11:30AM - 8:00PM Job Summary The Patient Access Specialist plays a critical role in ensuring that individuals and families seeking services at COMHAR receive a welcoming, efficient, and supportive entry into care. This position is responsible for completing patient registration, verifying insurance, scheduling appointments, and providing clear communication about services and processes. As the first point of contact, the Patient Access Specialist helps individuals accessing services navigate the system with compassion and professionalism. By ensuring accuracy, timeliness, and superior customer service, this role directly supports COMHAR's mission to provide high-quality, person-centered care to the communities we serve. Key Responsibilities Greet and assist patients in person, by phone, or online with professionalism and empathy. Complete patient registration, scheduling, and check-in/out processes accurately. Verify insurance coverage and obtain prior authorizations as needed. Collect co-pays, deductibles, and outstanding balances following organizational guidelines. Maintain accurate patient records in the electronic medical record (EMR) system. Collaborate with clinical staff, billing teams, and other departments to support seamless patient flow. Ensure compliance with HIPAA and all organizational policies and procedures. Answer general inquiries and provide clear communication about appointments, insurance, and financial responsibilities. Resolve registration or scheduling issues efficiently and escalate complex matters when appropriate. Employees are eligible for generous benefit options including but not limited to: Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance. Requirements Patient Access Specialist Job Requirements: High school diploma or GED required. Associate's degree preferred. 2-4 years of administrative. medical office, behavioral health, or office support experience required. Previous experience as an Office Manager, Administrative Assistant, or Executive Assistant strongly preferred. Bilingual proficiency in English and Spanish, with strong reading and writing skills, is preferred not required About COMHAR: COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: “To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.” Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR's team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse. COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law. Salary Description $17.00/HR
    $17 hourly 6d ago
  • Bilingual Medical Receptionist

    The Women's Centers 3.9company rating

    Patient access representative job in Philadelphia, PA

    BILINGUAL Medical Receptionist - FULL TIME - TUES thru SAT Join a valuable and inspiring field by providing direct service abortion care and related services. Full-Time Hours available Tues-Saturday at Philadelphia Women's Center, a state licensed ambulatory surgical center located in Center City Philadelphia. PWC has delivered excellence in abortion and reproductive healthcare since 1972. In this fast-paced medical environment team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care. Responsibilities include (Experience in one or more preferred): Performing patient check-in, chart preparation Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Our team welcomes committed, experienced individuals with a strong work ethic, sense of humor and a desire to be a part of a team. The right candidates want to work with a diverse patient population, can multi-task and appreciate being challenged by a fast-paced work environment. The right candidates also have a strong commitment to the full range of reproductive health care, the desire to advocate for all our patients in a friendly, professional and compassionate manner and to provide accurate information in an empathetic, non-judgmental manner. The ideal candidate has: Effective verbal and written communication skills Strong computer skills (Electronic Health Record experience a plus!) Previous cash-handling / bookkeeping / medical office billing experience Ability to multitask, strong attention to detail and excellent time management skills Bilingual Spanish/English candidates sought , other languages considered. Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. New graduates are welcome to apply, some patient care / customer service experience is required PWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. PWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and PA Department of Health. This is an incredible opportunity to be a part of an amazing team who love their work and seek to exceed patient expectations every day. Full-Time hours Tuesday through Saturday - no nights - no holidays - no call Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match. For more information on PWC please visit: ******************************************************
    $29k-33k yearly est. Auto-Apply 9d ago
  • PATIENT SERVICES REP PRN

    Dev 4.2company rating

    Patient access representative job in Camden, NJ

    Jobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Cooper University Health Care Job Description About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required Special Requirements Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.
    $32k-38k yearly est. 2d ago
  • Patient Service Representative

    Patient First 4.3company rating

    Patient access representative job in East Norriton, PA

    The responsibilities of this job include, but are not limited to, the following: Helping patients who require assistance while using the kiosk. Taking patients in need of emergency assistance directly to the treatment area to be registered and evaluated by a Physician or Extender; Respectfully handling Physician and Nurse requests in a timely manner; Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness; Verifying all patient demographic, health, pharmacy, and insurance information; Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed; Thoroughly answering questions the patient may have concerning his or her bill and insurance coverage.; Referring billing questions to the appropriate parties as needed; Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system; Discharging the patient and completing his or her visit by processing incurred charges; Completing all cash management duties to include counting and accounting for money collected at the end of the shift; Obtaining change for the front office, supplies, or other materials as directed by the Patient Service Coordinator (PSC), Direct of Medical Support (DMS), or Charge Nurse; Printing itemized statements as requested; Receiving, sending, and distributing correspondence as directed; Filing and scanning medical documents and office forms as directed; Completing assigned checklists and Policy Manager tasks within the assigned shift; Answering all incoming calls and distributing messages to proper personnel; Assisting with other assignments delegated by the PSC; Demonstrating an efficient understanding of the electronic medical record system; Receiving, moving, and stocking ordered supplies; Cleaning work area and other maintenance assignments as directed; Verifying daily reports are run at the end of the day; Attending staff meetings as scheduled by the PSC or DMS; Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations); Operating, using, and maintaining medical and office equipment as trained; Participating in maintenance assignments when necessary and as directed; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Adhering to all established policies and procedures; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Basic typing skills; High school graduate or equivalent; Minimum one year of clerical experience preferred; Ability to hear pages, bells, and the phone system; Ability to sit, stand, and walk for up to 7 hours at a time; Ability to lift up to 25 pounds; Excellent visual, verbal, written, and typed communication skills; Ability to prioritize and deal with numerous tasks simultaneously; Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $29k-32k yearly est. Auto-Apply 29d ago
  • Registrar

    Pa Institute of Technology 4.2company rating

    Patient access representative job in Media, PA

    Status: Full-Time | FLSA: Exempt Reports To: Vice President for Data and Technology Salary Range: $80,000 Work Modality: Hybrid (2-3 days per week on campus - determined by need) The Pennsylvania Institute of Technology (P.I.T.) seeks a dynamic and experienced Registrar to lead the Office of the Registrar. The Registrar is responsible for maintaining the integrity and security of student academic records, overseeing registration, enrollment verification, and course scheduling, and ensuring compliance with institutional, state, and federal regulations. The Registrar plays a vital role in student success, retention, and graduation, while also supporting accreditation, assessment, and institutional planning. The position requires strong leadership, organizational, and customer service skills, along with the ability to manage staff, office processes, technology systems and complex regulatory requirements. Key Responsibilities Provide leadership and daily management of the Office of the Registrar. Ensure accuracy, confidentiality, and compliance in student records and transcripts. Collaborate with faculty staff and administrators to oversee processes related to registration, grading, course scheduling, and degree auditing. Certify student eligibility for graduation and issue official credentials. Prepare and submit reports to accrediting bodies, state and federal agencies (e.g., IPEDS, NSLDS). Collaborate with faculty, staff, and administrators to support student retention and success. Supervise and develop Registrar's Office staff. Partner with IT to improve data processes and system functionality. Qualifications Master's degree in higher education administration, student affairs, or related field (Bachelor's with significant experience considered). At least 2 years of experience as a Registrar At least 5 years of progressive responsibility in registrar's or student records office Strong knowledge of FERPA, accreditation standards, and student information systems. Proven leadership skills. Excellent communication, organizational, and problem-solving abilities. Experience with Anthology Student Information System - similar SIS experience considered. Preferred: Familiarity with Middle States accreditation higher education regulations. Demonstrated success in process improvement. Pennsylvania Institute of Technology shall, in its discretion, modify or adjust the position to meet the school's changing needs. This job description is not a contract and may be adjusted as deemed appropriate at the employer's sole discretion. Pennsylvania Institute of Technology (P.I.T.) has a policy regarding post-offer background screening for all appropriate faculty, staff, and volunteers of the College. This policy includes but is not limited to verifying credentials, criminal history, credit status, and other information related to employment decisions. The College requires all new employees to have successfully completed background clearances. New employees must complete the background clearances prior to hire and, for those employees having direct contact with minors other than those described above, prior to the time they will begin having direct contact with minors and every 60 months thereafter. The College also reserves the right to require any employee to have a background check in its discretion during employment. Clearances required include a PA Statewide Criminal Record search, PA Child Abuse History, and FBI Criminal History record fingerprint search. A criminal record may be considered justification not to hire or for employment termination, depending upon the circumstances and record. Pennsylvania Institute of Technology complies with all applicable anti-discrimination laws. PIT's policy is to employ individuals who best meet the qualifications established for a position without regard to age, race, gender, political belief, sexual orientation or non-job-related disability. Equal opportunity is given in all areas of employment practice, including hiring, working conditions, employee treatment, promotion, and other terms and conditions of employment.
    $80k yearly Auto-Apply 60d+ ago
  • Lead Patient Access Rep - FT, Evenings (3P-11:30P) - Methodist ED

    Kennedy Medical Group, Practice, PC

    Patient access representative job in Philadelphia, PA

    Job Details Evenings 3P-11:30P & EOW (one day off per week) Provides day-to-day support to Patient Access Representatives. Acts as a subject matter and technical expert. Ensures that staff offer a positive patient experience to patients and families. Demonstrates effective communication and customer service skills when interacting with staff, patients, families, and leadership. Trains and educates staff to enter complete and accurate orders, demographic and insurance information including authorizations, referrals, medical necessity. Ensures staff's compliance with departmental and institutional protocols including communicating and collecting out of pocket liability from patients. Job Description Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. (Do not delete, move or over-write this statement) Ensures timely, efficient, and accurate registration processes are followed by staff. Excels in all functions performed by staff. Keeps current on insurance tip sheets and workflow update Ensures regulatory and compliance requirements are met; complies with departmental and institutional protocols Distributes work assignments, daily QA's a sample of registrations to ensure overall accuracy, provides feedback on deficiencies. Coaches and tracks for performance improvement, daily Backfills for staff during meal breaks. Covers scheduled PTO /ETO or unscheduled absences, as needed Demonstrates a professional demeanor with patients, families, coworkers, clinical and leadership by consistently fostering a positive interaction in the department Trains all new hires to accurately record orders, demographic and insurance information including authorizations, referrals, medical necessity. Provides real-time coaching and feedback to staff on any workflow changes or quality errors. Achieves individual and team performance metrics Interacts with a diverse patient base while ensuring door to doctor time is maintained according to departmental standard wait times Rotates assignment to all points of service within Patient Access (Outpatient Registration and Emergency Department. Knowledge of patient registration, third-party insurance coverage including manage care plans, benefits, authorizations/referrals and coverage requirements Proficient with Computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner Demonstrates the ability to provide feedback and coaching Strong verbal and written communication and customer service skills Minimum Education and Experience Requirements: Required High School Diploma or GED AND 3 years of patient registration experience Previous experience working in a physician's office or hospital registration setting strongly preferred HFMA Certifications preferred Work Shift Workday Evening (United States of America) Worker Sub Type Regular Primary Location Address 2301 South Broad Street,, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Assistant Registrar - Part-time, Temporary

    Chestnut Hill College 4.4company rating

    Patient access representative job in Philadelphia, PA

    Assistant Registrar Department: Office of the Registrar Reports to: Registrar Purpose: The Assistant Registrar serves as the primary point of contact for students, faculty, staff, alumni, and parents seeking information or services from the Office of the Registrar. The position is responsible for delivering high-quality customer service while maintaining the confidentiality and integrity of student academic records in accordance with FERPA and College policies. This is a temporary, part-time position (30 hours per week). About Chestnut Hill College Founded by the Sisters of Saint Joseph in 1924, Chestnut Hill College is an independent, Catholic institution rooted in a strong liberal arts tradition that fosters equality through holistic education. Distinguished by its strong mission, collegial environment, and dedication to personalized instruction through a small faculty-to-student ratio, the College promotes the spiritual, academic, social, ethical, and moral development of the whole person. Located in the charming Chestnut Hill neighborhood of Northwest Philadelphia, it serves a culturally diverse student body Requirements: Bachelor's degree from an accredited college or university Strong customer service and interpersonal skills, with the ability to engage a diverse student population in a welcoming and supportive manner Excellent oral and written communication Ability to interpret and apply FERPA regulations accurately Strong computer skills, including proficiency with Microsoft Office Experience with student information systems; Jenzabar EX preferred Ability to manage frequent phone calls and walk-ins in a fast-paced environment while effectively prioritizing tasks during slower periods Commitment to supporting Chestnut Hill College's mission, vision, and goals Duties and Responsibilities: Serve as the first point of contact for the Office of the Registrar Provide customer service for all in-person, phone, email, and fax inquiries Process and prepare official transcripts Process degree and enrollment verifications, including requests submitted through the National Student Clearinghouse Manage room reservation requests and maintain the room reservation calendar Assist students and faculty with registration Update FERPA waivers and student information in Jenzabar Process changes of major/minor Assist with the production of diplomas, certificates, and other academic documents Support the registration and enrollment of non-matriculated students Ensure compliance with FERPA and all applicable policies governing student records Sort and distribute incoming mail Serve as backup to the Associate Registrar Perform other duties as assigned Interested candidates should submit application materials via ADP Workforce Now HERE . No phone calls, please. Chestnut Hill College is committed to a culture of diversity, equity, and inclusion as a core value. To foster an inclusive community and support our diverse student body, we embrace equal access. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups historically underrepresented in higher education. We are committed to increasing the diversity of the college community and the curriculum.
    $33k-38k yearly est. Auto-Apply 54d ago
  • Life Insurance Clerk

    Collabera 4.5company rating

    Patient access representative job in Feasterville, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Description: • End result/objective which the project exists to achieve • Provide policy benefits to our Insured's/Beneficiaries in compliance with policy language. • Make accurate and compliant decisions related to life claims adjudication. • Analyzing claims to determine eligible benefits through validation of policy status and policy language. • Determining need for additional documentation to clarify discrepancies or incomplete information. • Evaluating information received and adjudicating claim, within authority level, in accordance with the policy language. • Consult with technical audit to insure proper claims determination. • Maintain quality and production goals on a consistent basis. • Complete daily reports (e.g. daily work records) to provide data to assess productivity and quality. Qualifications Minimum Knowledge necessary: • High school diploma required/Bachelor's Degree preferred. • 2-5 years experience in life insurance claims processing. • Sound judgement and decision making. • Highly organized, dependable and flexible. • Strong analytical skills and detail oriented. • Excellent interpersonal skills. • Ability to work independently as well as within a team. • Proficient PC skills (MS Office, Internet). • Ability to multi-task. Additional Information Thanks Regards, Ujjwal Mane **************************** Phone: ************
    $32k-40k yearly est. Easy Apply 2d ago
  • Patient Advocate - Philadelphia, PA

    Patient Funding Alternatives

    Patient access representative job in Philadelphia, PA

    Job Description Patient Advocate CHOP - Children's Hospital of Philadelphia ChasmTeam is partnering with a growing national company, to build a team that provides real benefits to patients! We are seeking hard working, self starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the onsite contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three-Five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more.
    $32k-41k yearly est. 15d ago
  • Patient Access Rep (Fox Chase)

    Temple University Health System 4.2company rating

    Patient access representative job in Philadelphia, PA

    Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations. Education High School Diploma or Equivalent Required Experience 3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required Licenses '394816
    $27k-31k yearly est. 7d ago
  • Patient Access Coordinator 1

    U. S. Digestive Health

    Patient access representative job in Broomall, PA

    Full-time Description Summary/Objective The Patient Access Coordinator I is responsible for providing front desk support by greeting patients, managing check-in/check-out procedures, and entering information into the EMR. The Patient Access Coordinator I also handles payments, acts as a patient advocate and company representative while consistently demonstrating flexibility, cooperation, and support for the office staff. Essential Functions Greeting patients at Check In and Check Out, enters demographic information and scan information into EMR Obtains patient copays and other payments to post as needed Maintaining efficiently and accurately the multi-communications made in the office Assumes the role of patient advocate and company representative Making every effort to remain a flexible, cooperative, and supportive member of the office staff Competencies Medical Terminology EMR experience Strong organizational and communication skills Customer service oriented Supervisory Responsibility None Work Environment This job operates in a professional medical office environment, utilizing standard office equipment. Physical Demands The physical demands include frequent mobility and/or sitting required for extended periods of time. Some bending, lifting, and stooping required. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Normal color perception and corrected visual activity. Manual dexterity to operate keyboard, calculator, and photocopier. Involvement with coworkers, management, physicians, staff, hospital personnel, and patients. Occasional high stress work may require dealing with angry, demanding patients and/or personnel. Position Type/Expected Hours of Work This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required. Travel None Work Authorization/Security Clearance Must be authorized to work in the US for any employer AAP/EEO Statement US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities vary dependent on job location. Requirements High School Diploma or GED Equivalent Minimum of 2-3 years of experience in a medical or office setting. Experience with EMR systems is preferred.
    $29k-38k yearly est. 2d ago
  • Oncology Scheduler - Alliance Cancer Specialists

    Sourcedge Solutions

    Patient access representative job in Horsham, PA

    Note: Please send resume to ****************** Oncology Scheduler Required Education, Skills and/or High School Diploma or GED Minimum of six months of previous experience in scheduling Medical terminology or previous experience in healthcare setting Ability to communicate using both written and verbal skills Proficiency with organizational and interpersonal skills Analytical skills to maintain and modify the scheduling module Responsibilities: Under general supervision and according to established policies and procedures, schedules procedures for all appointments in Medical/Radiation Enters scheduling information into computer system, generates daily reports and distributes to appropriate departments Demonstrates the knowledge and skills necessary to provide care appropriate to the age of assigned patient population Schedules/reschedules procedures based on available time slots, patients' availability, physicians' orders Completes registration requirements including insurance authorizations Attempts to accommodate physicians by scheduling multiple procedures on single day if possible Works closely with all modalities to reschedule chemo/treatments on a timely basis Contacts other Hospital departments to schedule ordered procedures requiring coordination of multiple departments or personnel Enters and updates provider's schedules in the computer system ensuring accurate patient information, monthly billing visits, charges and the like Follows established schedule and updates providers templates when needed, communicates changes with patients Generates computer printout of schedules and delivers to applicable department Prepares patient EMR and is correctly registered and generates reports related to patient/procedure volumes on a monthly and ad hoc basis May perform related clerical duties including typing, photocopying, and filing as time permits or workload requires
    $33k-57k yearly est. Easy Apply 60d+ ago
  • Patient Services Technician Specialist/ Phlebotomist

    Mindlance 4.6company rating

    Patient access representative job in Hainesport, NJ

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,
    $32k-36k yearly est. 60d+ ago
  • Patient Services Specialist

    Revel Staffing

    Patient access representative job in Philadelphia, PA

    A growing corporate healthcare firm is conducting a confidential search for a Client Services Representative to provide patient and provider support for healthcare billing and account management. This entry -level role is perfect for a motivated professional who enjoys helping patients navigate their healthcare and insurance needs in a supportive, team -oriented environment. Key Responsibilities Handle inbound communications from patients, providers, and insurance companies. Provide troubleshooting and website support for account holders, including login and navigation assistance. Update patient account information and provide status updates during each interaction. Connect patients with in -network providers and explain billing or insurance details clearly. Contact healthcare providers and insurance carriers to resolve patient issues as needed. Ensure compliance with HIPAA and other healthcare privacy regulations. Perform various administrative and customer service tasks to support smooth operations. Required Qualifications Effective and professional verbal and written communication skills. Strong customer service orientation and professional demeanor. MediClear Certification (or equivalent healthcare compliance credential) required. Proficiency with Microsoft Office programs (Word, Excel, Outlook). Prior help desk, customer service, or healthcare internship experience strongly preferred. Excellent organizational skills with the ability to multitask in a fast -paced environment. Compensation & Benefits Competitive salary with 401(k) company match. Comprehensive health, dental, and vision insurance. Paid time off and company holidays. Flexible work schedule with no weekend requirements. Supportive and collaborative workplace with opportunities for growth and advancement.
    $34k-41k yearly est. 48d ago
  • District Registrar

    Haddonfield School District

    Patient access representative job in Haddonfield, NJ

    , go to the pdf file here *************************** org/wp-content/uploads/2023/03/Job-Description-District-Registrar-. pdf
    $34k-52k yearly est. 23d ago
  • Bilingual Patient Advocate, Educator

    Humedco Corp

    Patient access representative job in Cherry Hill, NJ

    Bilingual Patient Advocate, Educator - Full-Time Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care. Patient Advocate, Education and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans Serving as an advocate to patients, their partners and families, providing referrals when necessary Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience Cross training on Front Desk Receptionist and Financial Intake includes: Performing patient check-in Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Ideal candidates possess: Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences. Full-Time hours Tuesday through Saturday - no nights - no holidays Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.
    $33k-44k yearly est. Auto-Apply 5d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Philadelphia, PA?

The average patient access representative in Philadelphia, PA earns between $26,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Philadelphia, PA

$33,000

What are the biggest employers of Patient Access Representatives in Philadelphia, PA?

The biggest employers of Patient Access Representatives in Philadelphia, PA are:
  1. Temple Health
  2. Trinity Health
  3. comhar
  4. Cooper University Health Care
  5. Kennedy Medical Group, Practice, PC
  6. Rothman Orthopaedics
  7. Thomas Jefferson University
  8. Ensemble Health Partners
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