Patient access representative jobs in Pocatello, ID - 36 jobs
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Spanish Bilingual Limited Service Customer Service Representative
Maximus 4.3
Patient access representative job in Idaho Falls, ID
Description & Requirements Maximus is seeking Spanish Bilingual Limited Service Customer Service Representative for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representative to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
This is a remote role. The start date for this position is February 18, 2026.
Why Maximus?
•Starting pay: $18.00/hour
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
•Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
•Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
-High volume Call Center experience highly preferred.
-Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
-Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
-Ability to work independently in a remote environment required.
-Strong communication skills, both verbal and written required.
-High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
-Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to start work on February 18th, 2026.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
-Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
18.46
Maximum Salary
$
18.46
$18 hourly Easy Apply 5d ago
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Customer Service Rep (7364)
Domino's Franchise
Patient access representative job in Idaho Falls, ID
Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product?
Job Description
Ready to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our company, turning frowns upside down and making our customers' days brighter. Get ready for an adventure where no two days are the same, and your quick wit and charm can save the day!
Be the ultimate customer whisperer, decoding inquiries and dishing out info faster than you can say "How may I help you?"
Transform grumpy grumblers into happy campers with your Jedi-like complaint-resolution skills
Master the art of order juggling - process, return, exchange, repeat!
Play matchmaker between departments, ensuring customer needs find their perfect problem-solving match
Become a walking, talking product encyclopedia - impress customers with your vast knowledge of our offerings
Channel your inner detective to document customer interactions in our top-secret (okay, not really) CRM system
Be the Sherlock Holmes of customer service, identifying tricky issues and knowing when to call in the big guns (aka management)
Join our customer service Avengers for team pow-wows and training sessions to level up your superpowers
Help craft the ultimate customer service playbook by contributing your genius ideas
Smash those performance goals like a boss and keep our quality standards flying high
Qualifications
Jedi-level communication skills, both in speaking and writing - you can explain things clearer than a crystal ball!
People skills that would make even Ryan Reynolds jealous - you can charm customers from all walks of life
Problem-solving abilities that would impress Einstein- you're always one step ahead of customer concerns
Tech-savvy enough to make Iron Man proud - you can navigate computer systems like a pro
CRM software experience that would make you the Yoda of customer data management
Multitasking skills that would put an octopus to shame - you thrive in our fast-paced, whirlwind environment
Math skills sharp enough to calculate the odds of successfully navigating an asteroid field (we promise, our transactions are easier!)
Zen master-level calm under pressure - you can turn conflicts into group hugs (metaphorically speaking, of course)
Eagle-eye attention to detail - you can spot a typo from a mile away
Team player vibes mixed with lone wolf independence - you're the Swiss Army knife of customer service
Flexibility that would make a yoga instructor envious - you bend and adapt to changing priorities like a champ
High school diploma or equivalent (bonus points if you graduated from Hogwarts or Xavier's School for Gifted Youngsters)
Previous customer service experience is great, but if you've got the potential of a superhero-in-training, we want to hear from you!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-34k yearly est. 1d ago
Customer Service Representative - Idaho Falls, ID
Kedia Corporation
Patient access representative job in Idaho Falls, ID
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$26k-34k yearly est. 60d+ ago
Patient Services Rep/ PSR
Ardent Health Services 4.8
Patient access representative job in Pocatello, ID
Join our team as a day shift, part-time, Sports and Spine Patient Service Representative (PSR) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better * Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
* People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
* Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
* Portneuf Medical Center (PMC) is a nationally recognized healthcare leader with 205 beds, serving as the region's Level II Trauma Center and tertiary referral hospital and is home to the Portneuf Heart and Vascular Institute, Portneuf Cancer Center, Portneuf Medical Group and Portneuf Air Rescue. PMC has a Level III neonatal intensive care unit, an adult intensive care unit, nationally recognized orthopedic services, a full suite of cardiac care, Center of Excellence recognized surgeons, imaging, primary and specialty care.
Responsibilities
To assist in the delivery of primary health care and patient care management to the employees, patients, and clients of the Medical Practice Program. Responsible for providing general clerical and basic clinical assistance to all members of the Medical Practice team to ensure the efficient and professional operation of the department.
Qualifications
Job Requirements:
* High school diploma or GED.
* General filing, billing, and business office organization experience.
Preferred Job Requirements:
* Previous hospital and/or clinic experience and knowledge of medical terminology.
* BLS certification.
$28k-32k yearly est. 4d ago
Relief CSR Driver
Vestis 4.0
Patient access representative job in Pocatello, ID
Watch this video! ************************************************************
The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful “RSSs” must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
• Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
• Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
• Experience:
• Travel Requirements:
• Education:
High school degree or equivalent
• License Requirements/ Certifications:
$27k-34k yearly est. 48d ago
Relief CSR Driver
Vestis Services
Patient access representative job in Pocatello, ID
Watch this video! ************************************************************* The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "RSSs" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
- Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
- Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
- Experience:
- Travel Requirements:
- Education:
High school degree or equivalent
- License Requirements/ Certifications:
**Qualifications**
**Education**
**Required**
+ High School or better
**Licenses & Certifications**
**Required**
+ Drivers License (Not CDL)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$26k-34k yearly est. 49d ago
MEDICAL RECEPTIONIST (Community Family Clinic) Blackfoot, Idaho Falls, Rigby
Community Council of Idaho 3.9
Patient access representative job in Idaho Falls, ID
MEDICAL RECEPTIONIST
Regular Full Time Status: Non-Exempt / Hourly Reports to: Lead Medical Receptionist
Medical, Dental, Vision, 401K, Vacation, Paid Holidays
Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)
Schedule patient appointments
Check in patients in a positive and friendly manner.
Ensure that patients do not wait more than 10 to 15 minutes past the scheduled time of appointment.
Collect insurance information, co-pays, payments toward balances, and payments toward deductibles.
Write payment receipts for patients.
Assist counselors, doctors, and physician assistants as needed (making phone calls, pulling charts, checking healthy connections statuses of patients)
After business hours: log off computers, lock doors, and turn off radio and lights.
Work as part of a team and exhibit competent and effective communication skills.
Demonstrate awareness and sensitivity to cultural issues and community practices of children and families of CC Idaho's client base.
Ability to multi-task, manage time, meet deadlines, and remain calm and professional under pressure.
Maintain standards of confidentiality of CC Idaho clients and records
Maintain strict confidentiality and compliance with HIPAA standards and other grant requirements.
Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations.
Qualifications
Qualifications
Required
High School Diploma or GED
Ability to read, speak, and write in both English/Spanish in a business setting.
One-year clerical experience
Current driver's license and proof of auto insurance
Must pass a background check.
Ability to operate standard office equipment and be proficient in Microsoft Office applications.
Evidence of no communicable disease
Preferred
Three years' clerical experience
Current First Aid and CPR certification
Experience with Electronic Medical Records (EMR) AND Practice Management Systems
Required Physical Demands
Is frequently required to stand, walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms.
Must be able to lift and/or move up to 20 pounds.
Work Environment
Work in an office setting; the work may be stressful; the noise level is moderate; may be exposed to electrical shock and fumes or airborne particles.
BENIFITS
“CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."
For detail Benefit plan please visit: ************************************************
Health Benefits
Medical benefits
Dental benefits
Vision benefits
Financial Well-Being
Basic Life Insurance with Accidental death & dismemberment
Supplemental Voluntary Life
Long- and Short-Term Disability
Flexible Spending Accounts (Medical & Dependent Care)
401K
Voluntary Benefit Options
Accident Insurance
Critical Illness
Legal Ease
Norton Life Lock
Work/Life Balance (Regular Full Time)
Generous Paid Time Off Policy (PTO)
First year of service - 20 days
After five years of service - 25 days
After ten years of service - 30 days
After twenty years of service - 35 days
After thirty years of service - 40 days
Twelve Paid Holidays
Employee Assistance Program (EAP)
10 free sessions per each topic/situation
Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
Educational leave
Up to 5 hours per week to utilize towards education, upon approval and eligibility
$27k-34k yearly est. 9d ago
Customer service Representative (Loan Consultant II)
Lendmark Financial Services 4.3
Patient access representative job in Pocatello, ID
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
GENERAL SUMMARY:
The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
MAJOR DUTIES/RESPONSIBILITIES:
Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.
Process payments, distributions, and make recommendations regarding loan approvals.
Approve loans up to established lending limits and complete loan closings.
Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
Actively market all branch products and services to individuals.
Perform all other duties as assigned by management.
BASIC REQUIREMENTS:
High School Diploma or GED from accredited institution
2-4 plus years consumer finance or related experience
Cash handling; computer skills; customer service skills
Ability to work with minimum supervision
Excellent communication skills
Proficient working knowledge of Microsoft Windows, Excel and Word Applications
PREFERRED/DESIRED QUALIFICATIONS:
Associates or Bachelor's Degree
Bilingual, Spanish/English
COMPENSATION:
The salary range for this position is $20.00 - $24.00 per hour, based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate.
This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
WORK ENVIRONMENT:
Office Environment
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
$20-24 hourly Auto-Apply 26d ago
Customer Service Representative - State Farm Agent Team Member
Mark Hancock-State Farm Agent
Patient access representative job in Blackfoot, ID
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mark Hancock - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 3d ago
Personal Financial Counselor, PFC - Assignment Ready Counselor- Idaho
Magellan Health 4.8
Patient access representative job in Idaho Falls, ID
This position will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.
Provides personal financial counseling and management services directly to service members and their families.
Assists service members in establishing a spending plan for extended absences.
Develops and makes available informational financial materials to service members and families.
Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.
Responds to requests for age-appropriate classes or seminars.
Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office.
Manages duty to warn situations according to Department of Defense (DoD) protocol.
Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.
Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.
All other duties as assigned.
The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.
Other Job Requirements
Responsibilities
Bachelor's degree required.
May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.
May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree.
3+ years of financial counseling experience.
Must be a U.S. citizen and speak fluent English.
If required by the contract, must be bilingual in English and Spanish.
Be able to obtain a favorably adjudicated Tier 2 investigation.
Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process.
Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).
General Job Information
Title
Personal Financial Counselor, PFC - Assignment Ready Counselor- Idaho
Grade
23
Work Experience - Required
Financial Counseling
Work Experience - Preferred
Education - Required
A Combination of Education and Work Experience May Be Considered., Bachelor's
Education - Preferred
License and Certifications - Required
AFC - Accredited Financial Counselor - EnterpriseEnterprise, CFP - Certified Financial Planner - EnterpriseEnterprise, ChFC - Chartered Financial Consultant - EnterpriseEnterprise, DL - Driver License, Valid In State - OtherOther
License and Certifications - Preferred
Salary Range
Salary Minimum:
$53,125
Salary Maximum:
$84,995
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
$53.1k-85k yearly Auto-Apply 41d ago
Front Desk Coordinator
Lone Peak Dental Group
Patient access representative job in Idaho Falls, ID
Join Our Team as a Front Desk Coordinator!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Kid's Dental in Ammon!
At Kids Dental, we create smiles that last a lifetime by making every visit a Kidsperience! We re on the lookout for a reliable, energetic, and compassionate Front Desk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes:
Medical, Dental & Vision Insurance
401K
Paid Time Off & Holiday Pay
Bonus Opportunities
Company-Paid Continuing Education
Referral Bonus Program
Who We re Looking For:
Someone who loves working with kids and creating a positive experience.
A dependable team player with a strong work ethic.
A difference-maker who is eager to learn and grow.
Requirements:
1 year experience is preferred, but we will train the right person!
Experience with Denticon software is a plus.
Full-time role (30+ hours per week).
A Typical Day as a Front Desk Coordinator:
Welcoming kiddos and making them feel comfortable.
Assisting caregivers and doctors in providing top-notch care.
Creating a fun and engaging experience for each patient.
Ensuring smooth patient flow and maintaining a kid-friendly environment.
Schedule:
8-hour shifts
Daytime hours No nights!
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, Creating healthy habits that last a lifetime, is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you re ready to bring smiles and make a lasting impact, we can t wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
$25k-32k yearly est. 10d ago
Office and Patient Coordinator OPC
Psychiatric Medical Care 4.1
Patient access representative job in Blackfoot, ID
Patient Population: Older adults ages 65 and up
$15 per hour
Who we are:
Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Behavioral Health Management companies. Why work with PMC? Because PMC works for you. At PMC, we strive to maintain a culture of kindness and accountability. We embrace diversity, and inclusion, and provide team member support. We encourage everyone at PMC to have a healthy work-life balance and bring their authentic selves to work every day.
Work-Life Balance:
Monday-Friday
No Weekends
No On-Call
7 Paid Holidays Off Per Year
Competitive Benefits:
Low-Cost Medical, Dental and Vision
PTO Accrual
Matching 401k
Furthering Education Assistance
Unmatched Clinical Support:
The PMC Clinical Team is ready to support you every step of the way.
We have online resources at your fingertips 24/7, including a group curriculum toolkit.
We connect you with our top therapists/social workers for peer-to-peer training and support.
As an Office and Patient Coordinator, your daily focus will be on the 3Cs; Care, Community and Compliance.
Care: Work with a small, interdisciplinary team including a psychiatric physician, RN Program Director, and a social worker to provide high-quality care to our Older Adult patients as ordered by a doctor.
Community: Work with program team to create a culture of kindness and accountability; striving for exceptional care, compliance, and community goals.
Compliance: Work with the program team to ensure the program operates within all regulations, including clinical, billing, and operational compliance.
Skills best suited for an Office & Patient Coordinator (OPC)
Administrative skills
Organizational skills
Interpersonal skills
Time management skills
Team player; able to work within a small interdisciplinary team
Requirements
CNA, LPN, MA
preferred
Ability to operate a motor vehicle, patient transport required
Medical office experience
preferred
Passion for working with Older Adults
preferred
Front desk/administrative
preferred
$15 hourly 43d ago
Customer Service Representative
Domino's Pizza 4.3
Patient access representative job in Pocatello, ID
Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team!
Job type: Full time and Part time, Permanent
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
As part of our crew, your responsibilities will include:
Operating all equipment.
Stocking ingredients from delivery area to storage, work area, walk-in cooler.
Preparing products
Receiving and processing telephone orders.
Taking inventory and completing associated paperwork.
Cleaning equipment and facility approximately daily.
Benefits of working at Domino's Pizza:
Flexible schedules
Competitive wages for all Team Members
Free uniforms
Store discounts
Fun working environment
Domino's is an equal opportunity employer.
$20k-27k yearly est. 60d+ ago
Credentialing Specialist
Grand Peaks 4.1
Patient access representative job in Idaho Falls, ID
Full-time Description
Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. Status: Full-time
IS IN-PERSON, NOT REMOTE!
Join Our Growing Team at Grand Peaks! Grand Peaks is growing and expanding our services to better serve our community. We are seeking a dedicated Credentialing Specialist to join our administrative team. At Grand Peaks, we take pride in providing exceptional, compassionate care and that starts with having an outstanding team behind the scenes.
Position Summary
The Credentialing Specialist is responsible for managing all aspects of credentialing, privileging and re-credentialing for providers and clinical staff. This position plays a key role in ensuring that all credentials and certifications are accurate, up to date, and compliant with federal, state, and payer requirements.
Responsibilities
Coordinate and complete credentialing, privileging and re-credentialing applications for all providers and clinical staff
Verify and maintain current provider credentials, licenses, and certifications
Track renewals and ensure ongoing compliance with regulatory and payer standards
Communicate with providers, clinical staff, insurance payers, local hospital privileging offices and regulatory agencies regarding credentialing status
Maintain and update credentialing databases and documentation
Update EMR with license expiration dates
Clinic credentialing / payer & clearinghouse enrollment
Utilize credentialing software to manage and track credentialing processes
Assist with all clinical staff onboarding and support the HR and administrative teams as needed
Requirements
Qualifications
High school diploma or equivalent required; associate's or bachelor's degree preferred
Previous experience in credentialing, provider privileging, payer enrollment, billing or healthcare administration preferred
Experience using credentialing software preferred
Knowledge of credentialing standards preferred
Knowledge of insurance payer requirements
Strong organizational skills with exceptional attention to detail
Excellent communication and follow-up skills
Proficiency with integrated computer software and cloud based systems
Why You'll Love Working at Grand Peaks
Grand Peaks is a growing organization that values teamwork, quality, and community. We offer excellent benefits for full-time employees, including competitive pay, health insurance, paid time off, and retirement options. Our team enjoys a supportive and collaborative work environment, along with the opportunity to make a real difference in the lives of patients and providers. Please submit a resume with references.
$28k-36k yearly est. 60d+ ago
Bilingual Mandarin or Cantonese Customer Service Representative (Remote - New York, NY)
Maximus 4.3
Patient access representative job in Idaho Falls, ID
Description & Requirements Maximus is currently hiring for Bilingual Mandarin or Bilingual Cantonese Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY.
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages.
- Must be able to speak, read and translate in Mandarin or Cantonese and English fluently.
- Residency within 100 miles of New York, NY is required.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #NYSOHcsr #CSRLinkedInNYSOH #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
21.50
Maximum Salary
$
21.50
$27k-33k yearly est. Easy Apply 4d ago
Patient Services Rep / PSR
Ardent Health Services 4.8
Patient access representative job in Pocatello, ID
Join our team as a day shift, full-time, Gastroenterology Patient Services Representative (PSR) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better * Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
* People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
* Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
* Portneuf Medical Center is a nationally recognized healthcare leader with 205 beds, serving as the region's tertiary care and Level II Trauma Center, housing the Portneuf Heart and Vascular Institute, Portneuf Cancer Center, Portneuf Medical Group, and Portneuf Air Rescue.
Responsibilities
To assist in the delivery of primary health care and patient care management to the employees, patients, and clients of the Medical Practice Program. Responsible for providing general clerical and basic clinical assistance to all members of the Medical Practice team to ensure the efficient and professional operation of the department.
Qualifications
Job Requirements:
* High school diploma or GED.
* General filing, billing, and business office organization experience.
Preferred Job Requirements:
* Previous hospital and/or clinic experience and knowledge of medical terminology.
* BLS certification.
$28k-32k yearly est. 12d ago
Customer Service Representative - Pocatello, ID
Kedia Corporation
Patient access representative job in Pocatello, ID
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$26k-34k yearly est. 1d ago
Customer Service Rep (07397)
Domino's Franchise
Patient access representative job in Blackfoot, ID
Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product?
Job Description
Ready to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our company, turning frowns upside down and making our customers' days brighter. Get ready for an adventure where no two days are the same, and your quick wit and charm can save the day!
Be the ultimate customer whisperer, decoding inquiries and dishing out info faster than you can say "How may I help you?"
Transform grumpy grumblers into happy campers with your Jedi-like complaint-resolution skills
Master the art of order juggling - process, return, exchange, repeat!
Play matchmaker between departments, ensuring customer needs find their perfect problem-solving match
Become a walking, talking product encyclopedia - impress customers with your vast knowledge of our offerings
Channel your inner detective to document customer interactions in our top-secret (okay, not really) CRM system
Be the Sherlock Holmes of customer service, identifying tricky issues and knowing when to call in the big guns (aka management)
Join our customer service Avengers for team pow-wows and training sessions to level up your superpowers
Help craft the ultimate customer service playbook by contributing your genius ideas
Smash those performance goals like a boss and keep our quality standards flying high
Qualifications
Jedi-level communication skills, both in speaking and writing - you can explain things clearer than a crystal ball!
People skills that would make even Ryan Reynolds jealous - you can charm customers from all walks of life
Problem-solving abilities that would impress Einstein- you're always one step ahead of customer concerns
Tech-savvy enough to make Iron Man proud - you can navigate computer systems like a pro
CRM software experience that would make you the Yoda of customer data management
Multitasking skills that would put an octopus to shame - you thrive in our fast-paced, whirlwind environment
Math skills sharp enough to calculate the odds of successfully navigating an asteroid field (we promise, our transactions are easier!)
Zen master-level calm under pressure - you can turn conflicts into group hugs (metaphorically speaking, of course)
Eagle-eye attention to detail - you can spot a typo from a mile away
Team player vibes mixed with lone wolf independence - you're the Swiss Army knife of customer service
Flexibility that would make a yoga instructor envious - you bend and adapt to changing priorities like a champ
High school diploma or equivalent (bonus points if you graduated from Hogwarts or Xavier's School for Gifted Youngsters)
Previous customer service experience is great, but if you've got the potential of a superhero-in-training, we want to hear from you!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-34k yearly est. 2d ago
MEDICAL RECEPTIONIST (Community Family Clinic) Blackfoot, Idaho Falls, Rigby
Community Counsil of Idaho
Patient access representative job in Blackfoot, ID
MEDICAL RECEPTIONIST Regular Full Time Status: Non-Exempt / Hourly Reports to: Lead Medical Receptionist Medical, Dental, Vision, 401K, Vacation, Paid Holidays Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)
* Schedule patient appointments
* Check in patients in a positive and friendly manner.
* Ensure that patients do not wait more than 10 to 15 minutes past the scheduled time of appointment.
* Collect insurance information, co-pays, payments toward balances, and payments toward deductibles.
* Write payment receipts for patients.
* Assist counselors, doctors, and physician assistants as needed (making phone calls, pulling charts, checking healthy connections statuses of patients)
* After business hours: log off computers, lock doors, and turn off radio and lights.
* Work as part of a team and exhibit competent and effective communication skills.
* Demonstrate awareness and sensitivity to cultural issues and community practices of children and families of CC Idaho's client base.
* Ability to multi-task, manage time, meet deadlines, and remain calm and professional under pressure.
* Maintain standards of confidentiality of CC Idaho clients and records
* Maintain strict confidentiality and compliance with HIPAA standards and other grant requirements.
* Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations.
$27k-34k yearly est. 40d ago
Customer Service Representative
Domino's Pizza 4.3
Patient access representative job in Chubbuck, ID
Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team!
Job type: Full time and Part time, Permanent
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
As part of our crew, your responsibilities will include:
Operating all equipment.
Stocking ingredients from delivery area to storage, work area, walk-in cooler.
Preparing products
Receiving and processing telephone orders.
Taking inventory and completing associated paperwork.
Cleaning equipment and facility approximately daily.
Benefits of working at Domino's Pizza:
Flexible schedules
Competitive wages for all Team Members
Free uniforms
Store discounts
Fun working environment
Domino's is an equal opportunity employer.
$20k-27k yearly est. 60d+ ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Pocatello, ID?
The average patient access representative in Pocatello, ID earns between $26,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Pocatello, ID
$33,000
What are the biggest employers of Patient Access Representatives in Pocatello, ID?
The biggest employers of Patient Access Representatives in Pocatello, ID are: