Patient access representative jobs in Port Saint Lucie, FL

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you will be responsible for executing the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members and staff. This role provides optimal patient-centered services supporting the imaging center front office, medical records, technologists with patients through a rotation through front desk, medical records and technologist assistant roles. This is a full-time position working 40 hours per week; shifts are Monday-Friday, 10:00am - 6:30pm. Essential Duties and Responsibilities: (60%) Front Desk Serve as initial point of contact for patients and visitors, creating and providing positive legendary Patient Service Experience(s) Timely registration of patient(s) arrival by validating accurate demographic information and professional collection of out-of-pocket payments prior to services being rendered. Inform patients about delays and wait times; when necessary, follow up with patients to ensure their inquiry or complaint has been satisfactorily resolved. Answering, investigating, and/or directing patient inquiries or complaints to the supervisor or manager. Obtaining and validating photo identifications and insurance cards, scanning relevant documents into patients' chart electronically and categorizing appropriately. Provides Consent, Financial, and HIPAA compliance related documents, must be able to thoroughly explained to the patient(s) if necessary. Proficient utilization and application of EHR software, hardware, and programs. Scrutinizing prescriptions and referrals for accuracy to ensure patients are receiving the appropriate and necessary exams. Effectively coordinate with interdepartmental professionals to ensure patient satisfaction as it relates to appointment scheduling and admission/encounter. Verifying and dispensing oral contrast and preparation instructions to patients who are scheduled for upcoming appointments. Participates in medical office emergency routine when required. Summons ambulance or EMS and/or assists other staff members as needed. Managing outgoing and incoming faxes through both electronic and manual fax machines. Maintaining appropriate levels of administrative office supplies, (i.e., RAYUS brochures, cards, sign-in sheets). Contacting referring Physician offices to verify information and/or request information that is still pending and necessary for the patient's exam. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Proper use of phone and written etiquette when handling correspondence. Maintaining reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. (20%) Medical Records Ensure quality assurance health records by verifying their completeness, accuracy and proper entry into computer systems. Serves as point of contact on Medical Records for patients and visitors, creating and providing positive legendary Patient Services Experiences. Retrieval and release of health information data/medical records in adherence and compliance with HIPAA and company policies and procedures. Interacts and works cooperatively with patients and team members of different diversities and ensures inclusion. Work as a liaison between the healthcare providers and offices in a timely manner. Proficient utilization and application of EHR software, hardware, and programs. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Taking appropriate action when deemed with sound judgment. Clear and friendly patient education of diagnostic examinations and delivering instructions in adherence to company policy and procedures. Professionally holds Stat/Urgent cases pending communication from referring healthcare provider instructions after services have been rendered for patient. Proper use of phone and written etiquette when handling correspondence. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. Maintain and reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and refreshment supply. (15%) Technologist Support Monitors all modality schedules. Greets and escorts patients to changing room; briefly explains procedure. Prep/changing room turnaround performing proper sanitizing techniques. Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table. Ensures that all patient areas are stocked and organized in a neat and tidy manner. Cleans and stocks patient prep room and patient restroom. Stocks linen and empties laundry at the end of the shift. Checks with technologists, center supervisor, or center manager for additional duties as needed. (5%) Other Duties as Assigned

Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of patient registration task and front desk operations. Ability to orally communicate effectively with others, with or without the use of an interpreter. Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services. Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature. Clear understanding that FoundCare, provides information on educating individuals on safer sex practices which would include but not be limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities as part of the agency's mission in the prevention and transmission of HIV disease. Knowledge of community/insurance programs. PC proficiency. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. Full range of body motion required. Position requires reaching, bending, and handling objects with hands and/or fingers, talking and/or hearing, and sight. Ability to lift and carry objects weighing 25 pounds or less. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: High school diploma or GED. Possess 1-2 years of office/clerical skills. Outstanding customer service skills and the ability to interact and work with diverse populations. Capable of high-volume data entry. Experience in medical records and electronic billing systems. Health Insurance experience. Previous cash posting and accounts receivable experience. Salary Description $17-$19 per hour

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

Nemours is seeking a Patient Access Specialist I (PART-TIME), to join our Nemours Children's Health team in Port St. Lucie, Florida. Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. This position is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances. Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies. Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned. Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties. Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy. Ability to cross cover registration functions to support the Patient Financial Services department as needed. Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner. Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime. Cross training with the Emergency Room. All other duties as assigned by supervisor or manager. Job Requirements High School Diploma required. Healthcare experience and customer service experience preferred. Medical Office/Call Center. Travel to other locations required. Nemours Children's Health offers a comprehensive and competitive benefit package which includes: Competitive base compensation in the top quartile of the market Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement Comprehensive benefits: health, life, dental, vision Mortgage assistance, relocation packages and 403B with employer match Licensure, CME and dues allowance Not-for-profit status; eligibility for Public Service Loan Forgiveness For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. #LI-MW1 About Us Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children's and how we go well beyond medicine, visit us at *************** .

Nemours is seeking a Patient Access Specialist I (PART-TIME), to join our Nemours Children's Health team in Port St. Lucie, Florida. Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. This position is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service * Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances. * Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies. * Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned. * Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties. * Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy. * Ability to cross cover registration functions to support the Patient Financial Services department as needed. * Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. * Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner. * Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime. * Cross training with the Emergency Room. * All other duties as assigned by supervisor or manager. Job Requirements * High School Diploma required. * Healthcare experience and customer service experience preferred. * Medical Office/Call Center. * Travel to other locations required. Nemours Children's Health offers a comprehensive and competitive benefit package which includes: * Competitive base compensation in the top quartile of the market * Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement * Comprehensive benefits: health, life, dental, vision * Mortgage assistance, relocation packages and 403B with employer match * Licensure, CME and dues allowance * Not-for-profit status; eligibility for Public Service Loan Forgiveness * For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. #LI-MW1

Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The Patient Advocate is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful. Patient Advocates are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities * Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered. * Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately. * Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies. * Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a "Customer first" acuity. * Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards. * Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for "everything cannabis". * Performs other duties as assigned by the Manager and/or Store Lead. * Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications * Must stay current and adhere to all policies and regulations of the state cannabis agency. * Must meet age requirement as outlined by state cannabis agency. * Able to pass all background checks as required by state cannabis agency. * Able to accommodate scheduling that may include varied shifts, weekends and holidays. * Maintain regular and punctual attendance. Education High school diploma/GED required Experience * 1-3 years' experience working in a cannabis retail setting preferred * Prior customer service experience in a hospitality, pharmacy, customer services or retail environment. Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports No direct reports Working conditions * Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures. * Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors. Physical requirements * The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings. * Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines. * The person in this position must be able to remain in a stationary position when checking in customers or when operating the register. * Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary. * Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Job Description Medical Office Check-In/Check-Out As experts in their fields, our specialists and orthopaedic doctors at Vero Orthopaedics apply their dedication and expertise to provide customized treatment plans focused on your needs and goals. We treat a broad range of orthopaedic and neurologic injuries and conditions and are proud to offer rehabilitative, diagnostic, and other services to keep you moving. Since 1976, our doctors and specialized staff have been the region's experts in orthopaedic, neurologic, and rehabilitative care. With our commitment to serve the needs of each patient, we proudly offer both innovative and conservative treatments for compassionate, individualized care to members of our communities in Vero Beach, Sebastian, and the surrounding areas. At Vero Orthopaedics, we know that our employees are our best assets when it comes to providing exceptional orthopaedic care to our patients. It is for this reason that we are dedicated to hiring the most qualified staff to uphold our standards of care. We have an exciting opportunity available on our team for an experienced Insurance Accounts Receivable Collector. The Insurance A/R Collector on our team is responsible for maintaining medical and billing records, ensuring coding and operations compliance. The Insurance Accounts Receivable Collector is responsible for collecting patient and payer balances. The duties include but are not limited to the follow-up of accounts, verifying, and updating information and assisting in completing special projects as needed. Position Overview: The Orthopaedic Medical Office Check-In/Check-Out position plays a vital role in providing exceptional patient experiences and efficient administrative support in an orthopedic medical office. This position is responsible for managing patient check-in and check-out processes and ensuring a smooth flow of patients throughout their visit. The ideal candidate will have excellent interpersonal skills, strong attention to detail, and a passion for delivering high-quality patient care. Key Responsibilities: Patient Check-In: Greet patients in a friendly and professional manner as they arrive at the orthopaedic office. Verify patient information, including personal details, insurance details, and medical history, to ensure accurate records. Assist new patients with filling out necessary forms and provide guidance on required documentation. Ensure patient privacy and compliance with HIPAA regulations during the check-in process. Appointment Scheduling: Coordinate patient appointments efficiently, considering the availability of orthopedic specialists and other medical staff. Utilize the office's electronic health record (EHR) system to manage schedules, update patient information, and track appointment statuses. Reschedule appointments when necessary and inform patients of any changes in their appointment times. Insurance Verification: Verify patients' insurance coverage and eligibility before their appointments. Communicate with patients regarding insurance-related matters and potential out-of-pocket expenses. Patient Check-Out: Process patient check-out after their appointments, ensuring all required documentation is completed accurately. Collect co-pays, deductibles, and outstanding balances as necessary. Provide patients with information on follow-up appointments, prescriptions, and any additional instructions. Office Coordination: Collaborate with medical assistants, nurses, and physicians to ensure the smooth flow of patient care. Maintain a clean and organized front desk area, keeping it stocked with necessary supplies and patient education materials. Assist with general administrative tasks, such as answering phone calls, managing emails, and handling medical record requests. Customer Service: Provide exceptional customer service to patients, addressing their inquiries and concerns promptly and professionally. Respond to patient feedback and complaints in a compassionate and understanding manner. Strive to create a positive and welcoming environment for all patients and visitors. Compliance and Confidentiality: Adhere to all relevant healthcare regulations, including HIPAA, to protect patient privacy and maintain confidentiality. Stay informed about changes in insurance policies, coding, and billing practices to ensure compliance with industry standards. Qualifications and Requirements: High school diploma or equivalent. Previous experience in an orthopedic medical office setting or a related field preferred. Knowledge of medical terminology, insurance procedures, and electronic health records (EHR) systems. Proficiency in using computer software and basic office equipment. Strong communication and interpersonal skills, with the ability to interact effectively with patients, staff, and physicians. Detail-oriented and capable of multitasking in a fast-paced environment. Empathetic and compassionate attitude towards patients and their healthcare needs. Ability to handle confidential information with utmost discretion. Willingness to learn and adapt to changes in the healthcare industry. Position Relationships: This position does not supervise any other employees and receives supervision from the office manager on administrative and other matters. Administrative Support: Duties and responsibilities may be added, deleted, or changed at any time at the discretion of the Administrator or the Board, formally or informally, either verbally or in writing. Physical Requirements: Requires sitting for extended periods with frequent standing, walking, and bending. Must be able to view and enter data into a computer for extended periods. Must be able to communicate via telephone. Must have dependable transportation. Job Type: Full-time, On-Site Benefits: We offer competitive pay, medical, vision, dental, life, disability, 401(k), and paid time off. Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m. Hours can vary if you are assigned to open or close with possibility of a Saturday rotation Additional Requirements: Must pass a background check and drug screen. M-F 8:00 AM to 5:00 PM Hours can vary if you are assigned to open or close Possibility of Saturday rotation

We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

is responsible for patient outreach and coordination of care. This job description may be edited at any time per the company's needs, with relevant notice to the employee. Shift: Tuesday - Saturday, 9:30am - 6:30pm Essential Duties and Responsibilities: Use company software to track patients in the system and ensure proper outreach to beneficiaries. Contact and schedule patients for appropriate appointments for company participants. Assist practices to increase performance of annual wellness visits (Medicare patients) and annual physicals (commercial patients) as well as follow ups and any other medically necessary visits. Develop rapport with patients, caregivers, physicians, and providers and deliver superior customer service. Utilize strategies / toolsets for more accurate, efficient, and engaging communication with patients, office staff and company teams as requested. Patient Engagement Systems: Maintain patient engagement processes and systems. Fostering a team approach by working collaboratively with the family, primary care provider and other members of the healthcare team to ensure coordination of services. Provide summaries to relevant stakeholders to improve patient outcomes. Must abide by all HIPAA, Confidentiality and Privacy laws. Other duties may be assigned by your Supervisor and Managers. Communications as needed with physicians and other health care professionals. Education / Experience: AA or Bachelor's degree an advantage but not required. 1-2 years' experience with patient engagement / interaction preferred. 1-2 years' experience in a contact center environment. 1-2 years' experience working with major EMR software. (eClinical, Athena, PracticeFusion, etc.) Bilingual preferred Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Working knowledge of health delivery systems /general practices. Experience with intranet or web-based communication vehicles. Excellent written and verbal communication skills and customer service Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions, escalates issues to management as needed Safety and Security - Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time. Knowledge of HIPAA: Legal and ethical consideration related to employee information. Must be computer literate in EMR and Microsoft office products. Unrestricted driver's license. Physical Demands: While performing the duties of this Job, the employee will have a combination of standing, sitting, bending, and reaching. May work at a computer monitors for prolonged periods. The employee may lift and/or move up to 10 pounds.

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Patient Services Specialist Stuart, FL Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person's cancer journey. Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do-whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of 'care' that is patient focused and performance driven. Role Summary: As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams. Your key responsibilities: As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs. Customer Service * Monitoring and reacting to patient feedback * Monitoring the flow of patients and directing as appropriate * Answering and attending to all telephone calls in a timely manner * Responding to queries in accordance with the privacy policy * Having a breadth of service knowledge to respond to patient queries * Providing support to Physicians and other internal customers, as required * Assist with patient questions regarding billing and insurance payments * Maintenance and improvement of the patients' waiting room * Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization * Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols Maintaining the Integrity of Patient Records * Scheduling Physician appointments with regard to availability & appropriate timeframes * Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit * Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments * Registering new patients in a timely manner and ensuring the accuracy of personal and billing details * Ensuring all documentation and correspondence required for the consultations appointment is registered * Creating referring doctor records as required * Following up on referrals * Document management Qualifications * High School Diploma or equivalent * Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred. * Handle and resolve urgent matters and time critical medical appointments * Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders. * Proven experience to work effectively both independently and in a team environment. * Knowledge of patient billing systems and related funding mechanisms. * Ability to use clinical administration systems, as well as Microsoft Office software * Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values. * Flexible approach to work * Travel as required to other centers About GenesisCare: An integrated oncology and multispecialty network in Florida and North Carolina providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit ***************************** GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications Must possess a high school diploma or equivalent. Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred Previous experience in home health, hospice, or pediatrics is preferred. Requirements* must be an LPN Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Nemours is seeking a Patient Services Specialist II (Primary Care - Vero Beach), FULL-TIME, to join our Primary Care team in Vero Beach, Florida. Nemours primary care practices provide a kid-friendly, family-centered pediatric primary care experience for families in Central Florida. With 20 primary care and 3 urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness. This position is responsible for: To perform as a customer service representative for assigned divisions accurately obtaining and entering all essential information needed to complete registration and scheduling processes following standard business practices. Provide service to internal and external customers as a member of the clinic team. Customer service: answer phone lines in a prompt and courteous manner, triage call and handle appropriately. Registration: collect, maintain and ensure accuracy of information through the use of standard business practices. Coordinate all necessary paperwork for registration, scheduling, and appointment. Financial: collect, verify and maintain patient insurance information, including authorizations and referrals. Collect co- pays, deductible, co-insurance and balances on accounts. End of day balancing. Scheduling: understanding visit types, templates and fundamentals of how to efficiently schedule an office visit. Manage no-show and cancelation process. Confirm appointments with patient/guardian. Prepare charts with the appropriate paperwork for the physician visit. Communication: triage and manage electronic communication daily. Scan all new paperwork into EMR or place in patient chart. Scan incoming mailed and faxed patient results into EMR and task the physician responsible for reviewing OR place information with patient chart and for provider to review. Check in and checkout patients in office. Coordinates the release of information and medical record process. Process all incoming and outgoing medical record requests. Ensures coding information is complete on billing documents. All other duties as assigned by supervisor. Job Requirements High School Diploma required. Specialized (1 year of training beyond high school). Minimum of one (1) to three (3) years' experience preferred. Customer Service and Healthcare experience preferred. Medical Office/Call Center experience preferred. Travel to other primary care locations as needed for coverage is required. What We Offer Competitive base compensation in the top quartile of the market Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement Comprehensive benefits: health, life, dental, vision Mortgage assistance, relocation packages and 403B with employer match, 457 retirement savings plans Licensure, CME and dues allowance Not-for-profit status; eligibility for Public Service Loan Forgiveness For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. #LI-MW1

Job Details Palm Beach Gardens, FL Boca Raton, FL Full Time $18.00 - $22.00 HourlyDescription Patient Care Coordinator At New Radiance Cosmetic Centers, we believe in creating meaningful relationships with our patients and providing a supportive, growth-focused environment for our team. Our commitment to care, professionalism, and innovation has made us a leading name in the medical aesthetics space across South Florida. We're currently seeking a Patient Care Coordinator to join our Palm Beach Gardens and Boca Raton teams. In this role, you'll be a vital part of the patient journey from start to finish, supporting daily operations and building lasting connections with patients through ongoing outreach and follow-up. This position offers a long-term career path within a growing practice focused on excellence and team collaboration. Key Responsibilities Greet and serve as the first point of contact for all patients Support providers by ensuring chart documentation is complete and patient flow is smooth Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries Schedule appointments, answer calls, and conduct patient outreach Educate patients on services, promotions, rewards, and financing options Build strong patient relationships that promote loyalty and repeat visits Contribute to re-engagement and retention strategies If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you.

Hourly Range $20.00- $25.00 Based on experience ? Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs. At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer. Trustbridge benefits include: Competitive salary Health, Dental, Vision, Life and Disability insurance 401K with employer contribution Tuition reimbursement Employee Assistance Program Flexible Spending Account Generous PTO package Responsibilities JOB SUMMARY The Billing & Collections Specialist is primarily responsible for patient billing, collections and accounts receivable activity for all payor sources, in accordance with established policies and procedures. The Billing & Collections Specialist is responsible for account follow-up, resolving billing problems and answering patient inquiries. Sets up financial arrangements as needed. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments. Has training and experience in Medicare, Medicaid and commercial insurance billing and experience in various software systems, including Electronic Medical Records. Qualifications DUTIES AND RESPONSIBILITIES A. Education/Regulatory Requirements: o High school diploma or equivalent preferred. B. Skills: o 3 years' experience in healthcare billing and collections. o Specific working knowledge of various billing software, Microsoft products, experienced with electronic claims and transmissions, and working knowledge of regulatory requirements for Medicare, Medicaid and Commercial insurances. o Knowledge of medical terminology as well as knowledge of CPT and ICD-9 & ICD-10 CM codes. C. Professional Requirements: o Proven problem solving skills. o Demonstrates effective verbal and written communication skills.

Job Description Do you have a passion for making a difference in the lives of others? Do you want to join a team with that same passion? Would you like to be part of a dynamic, patient care organization that is dedicated to the health and wellness of individuals of all ages? At Gold Coast Physical Therapy, we are committed to providing the highest quality care and are looking for team members who share our passion. Gold Coast Physical Therapy, formerly FYZICAL Palm Beach, is hiring a Full-time Entry Level Physical Therapy Biller for our GROWING Physical Therapy practice. Candidates should know all aspects of medical accounts receivable/billing in an EMR system, including electronic filing, denials, EOB, navigation of insurance websites, aging of accounts, printing patient statements, and posting payments from insurance companies via paper and electronic methods. Candidates must project a warm, enthusiastic, and friendly demeanor in client and team member interactions. Physical therapy billing experience is a plus but not required. Departmental hours: Monday through Friday, 8 am to 4:30 pm Gold Coast Physical Therapy is Palm Beach County's leading provider of physical therapy & rehabilitation services. We have centers in Jupiter and Boca Raton and continue to grow. We strive to be excellent in everything we do and seek team members who do the same. To learn more about Gold Coast Physical Therapy, formerly FYZICAL Palm Beach, go to ******************* Apply now and take the first step towards an exciting and rewarding career at Gold Coast Physical Therapy!

The Ed Napleton Automotive Group is looking for our next Automotive Biller. This is an exciting opportunity in a growing, fast-paced industry. Located at Northlake Chrysler Dodge Jeep RAM, the Automotive Biller ensures the correct flow of documents from the Finance Department. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer: Potential pay ranges of $22.00-$25.00 per hour. Based on Experience Family Owned and Operated - 90+ years in business! Medical, Dental, Vision Insurance, 401k Paid Vacation and Sick Time Paid Training No cost, No debt college degree from Strayer University Discounts on products, services, and vehicles Fantastic Growth Opportunities Job Responsibilities: Ensures proper billing of all vehicles sold from calculating profits, set up receivables/liabilities and calculates sales commissions. Reconcile Dealer Reserve statements and product submissions. Process payments to floor plan institutions. Research and resolve any discrepancies or problems with the billing process. Job Requirements: Automotive Billing experience required. High school diploma or equivalent required Experience with CDK preferred but not required. Willingness to undergo a background check in accordance with local law/regulations 18+ years of age or older to comply with the company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

PRIMARY PURPOSE: Patient Access Representatives (PAR) must have a high level of professionalism, accuracy, and timeliness. Under direction of the Practice Manager, the PAR will not only be helpful to patients but other staff members. The PAR must ensure patient's registration is completed accurately and thoroughly. Once patients have completed the registration process, the PAR will alert the medical assistant and/or phlebotomist that the patient is ready for clinical triaging. ESSENTIAL JOB FUNCTIONS: * The PAR instructs patients to complete medical forms, review patient's account status, and update information including address, phone number, and financial classification. * The PAR will collect payment information, gather, review, and enter patient's insurance, scan all documents to complete registration, and collect/enter co-pay deductibles. * The PAR will also manage prescription refills faxed from other facilities and place in the appropriate medical provider's mailbox. * After registration is completed, the PAR will highlight electronically that the patient is ready for clinical triaging and instruct the patient where to proceed next. * The PAR will have the ability to promote a positive and cooperative work environment by communicating problems and workflow issues with supervisor and/or Medical Director, and handle conflict in an appropriate manner. * This position also entails being able to float to assist the front desk staff if needed by answering phones, scheduling appointments, checking patient into the computer system. * Must also be able to respect the culture, values and opinions of others. * Other duties as assigned. Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of patient registration task and front desk operations. * Ability to orally communicate effectively with others, with or without the use of an interpreter. * Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services. * Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature. * Clear understanding that FoundCare, provides information on educating individuals on safer sex practices which would include but not be limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities as part of the agency's mission in the prevention and transmission of HIV disease. * Knowledge of community/insurance programs. * PC proficiency. PHYSICAL REQUIREMENTS: * Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. * Full range of body motion required. Position requires reaching, bending, and handling objects with hands and/or fingers, talking and/or hearing, and sight. * Ability to lift and carry objects weighing 25 pounds or less. * Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. * Ability to travel to other FoundCare locations and perform job duties. * Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: * High school diploma or GED. * Possess 1-2 years of office/clerical skills. * Outstanding customer service skills and the ability to interact and work with diverse populations. * Capable of high-volume data entry. * Experience in medical records and electronic billing systems. * Health Insurance experience. * Previous cash posting and accounts receivable experience. Salary Description $17-$19 per hour

at Ayr Wellness Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations. Duties and Responsibilities Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health. Provide excellent customer service to all patients while also coaching other team members Respect all team members and report all findings to the appropriate manager. Administer routine inspections to maintain the accurate inventory of all cannabis products. Manage and supervise the activities of patient advocate staff Ensure that all Procedures are updated in store to provide the best practice for staff and patients Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel. Ensure Key performance Indicators are captured Manage daily financial reporting requirements and oversee all cash handling procedures. Develop and maintain a schedule of all patient advocate staff Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team. Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information. Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc. Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development. Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices. Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary. Ensure traceability of product is maintained from reception to final sale Receive, check and enter inventory into NAV when shipments arrive Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office Close attention to detail Excellent time management skills High energy, customer focused, and proactive Strong customer service skills Ability to work efficiently with employees, customers, government agencies, and the public Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications Must be 21 Years of Age Must be able to pass a Level 2 Background Check (FBI) Education High school diploma/GED required Experience - select one, remove remainder 1-3 years Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports Patient Advocates Working conditions Able to accommodate scheduling that may include varied shifts, weekends, and some holidays Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits Physical requirements The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine The person in this position must be able to remain in a stationary position when checking in patients or when operating the register The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry Frequently communicates with other staff via Walkie Talkie or Headset Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Patient Services Specialist West Palm Beach, FL Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person's cancer journey. Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do-whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of 'care' that is patient focused and performance driven. Role Summary: As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams. Your key responsibilities: As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs. Customer Service * Monitoring and reacting to patient feedback * Monitoring the flow of patients and directing as appropriate * Answering and attending to all telephone calls in a timely manner * Responding to queries in accordance with the privacy policy * Having a breadth of service knowledge to respond to patient queries * Providing support to Physicians and other internal customers, as required * Assist with patient questions regarding billing and insurance payments * Maintenance and improvement of the patients' waiting room * Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization * Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols Maintaining the Integrity of Patient Records * Scheduling Physician appointments with regard to availability & appropriate timeframes * Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit * Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments * Registering new patients in a timely manner and ensuring the accuracy of personal and billing details * Ensuring all documentation and correspondence required for the consultations appointment is registered * Creating referring doctor records as required * Following up on referrals * Document management Qualifications * High School Diploma or equivalent * Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred. * Handle and resolve urgent matters and time critical medical appointments * Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders. * Proven experience to work effectively both independently and in a team environment. * Knowledge of patient billing systems and related funding mechanisms. * Ability to use clinical administration systems, as well as Microsoft Office software * Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values. * Flexible approach to work * Travel as required to other centers About GenesisCare: An integrated oncology and multispecialty network in Florida and North Carolina providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit ***************************** GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.