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Patient access representative jobs in Redding, CA

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Patient Access Representative
Customer Service Representative
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Office Representative
Insurance Specialist
Patient Registrar
Patient Care Coordinator
Authorization Specialist
  • Patient Care Coordinator

    Sonrava

    Patient access representative job in Redding, CA

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $33k-52k yearly est. Auto-Apply 3d ago
  • Authorization Specialist/ UM Trainer

    Partnership Healthplan of California 4.3company rating

    Patient access representative job in Redding, CA

    To process TARs for selected services using specific procedures and protocol and to provide administrative assistance to UM Coordinators and Leadership staff as assigned. Serves as Systems Trainer for all new hires and provides ongoing education for all HS/UM staff. Responsibilities Prepares and maintains up-to-date training and educational materials for new and existing staff. Provides hands-on training during new hire orientation. Collaborates in the on-going trainings for staff education of latest department changes and updates, which includes but is not limited to NCQA standards, Whole Child Model and Essette. As well as, develop and distribute supporting material Works closely with UM leadership to produce staff enhancement trainings, which includes development of the agenda, preparing materials and handouts, presenting the training in conjunction with leadership presenters. Provides training not only to the designated department HS/UM but also HS/CC and internal Partnership's departments that require support and knowledge of UM's program and TAR process. Monitors and has full proprietorship of the UM Departments Help Desk, which includes assessing inquires, and either resolving or escalating to appropriate staff as needed Supports the successful implementation of the UM Department's software systems and online services, proceeding the participation of a testing environment. Processes Treatment Authorization Requests (TARs) pertaining to wheelchairs, diabetic shoes, nebulizers, dialysis, and Hospice services, etc. Assists in determining appropriateness, quality and medical necessity for all specialty related medical equipment for pediatrics open to Whole Child Model, and necessity of DME for children enrolled with a County MTU Clinic. Works with appropriate consultants to facilitate the need for an in-home assessment to determine the medical necessity of DME equipment. Assists network providers and other departments with issues concerning TARs. Acts as a resource regarding UM department computer programs and special projects upon request. Verifies member's eligibility and designated program benefits. Elicits medical information from provider, consulting with HS/UM clinical staff as appropriate. Monitors consultant's turnaround time and initiates follow-up as necessary. Prepares Medical Director work sheet for review by Chief Medical Officer (CMO) or physician designee as appropriate. If not approved by consultant, reassigns TAR to UM Clinical Coordinator for processing. Provides overflow support to both Data Coordinators and Nurse Coordinators. Participates in special projects and assignments as required. Assists in the refinement/improvement of the UM Department by participating in continuous process improvement endeavors. Other duties as assigned. Qualifications Education and Experience Certified Medical Assistant or minimum one (1) year experience in the medical/clerical field; or equivalent combination of education and experience. General knowledge of managed care with emphasis in UM preferred. Special Skills, Licenses and Certifications Ability to work within an interdisciplinary team structure and function in a fast-paced environment while managing multiple priorities and meeting deadlines. Strong organizational skills required. Effective telephone and computer data entry skills required. Ability to access data and information using automated systems. Valid California driver's license and proof of current automobile insurance compliant with Partnership policy are required to operate a vehicle and travel for company business. Performance Based Competencies Excellent written and verbal communication skills. Ability to follow established procedures and protocol. Ability to communicate effectively with coworkers, physicians, and health care providers. Work Environment And Physical Demands Daily use of telephone and computer for most of the day. Cubicle work station. Ability to use a computer keyboard. Must be able to lift, move, or carry objects of varying size, weighing up to 10 lbs. All HealthPlan employees are expected to: Provide the highest possible level of service to clients; Promote teamwork and cooperative effort among employees; Maintain safe practices; and Abide by the HealthPlan's policies and procedures, as they may from time to time be updated. HIRING RANGE: $34.79 - $43.48 IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.
    $34.8-43.5 hourly Auto-Apply 6d ago
  • Patient Account Registrar

    Mission Regional Medical Center 4.8company rating

    Patient access representative job in Redding, CA

    Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Shasta Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Shasta Regional Medical Center is a 226-bed acute care facility serving Northern California. The hospital offers a comprehensive range of services. Shasta Regional Medical Center is one of the nation's 50 Top Cardiovascular Hospitals recognized by Watson Health and holds an 'A' Grade from Leapfrog Group, the nation's premier advocate of transparency in health care. The hospital is Joint Commission Certified for Stroke, Hip/Knee and Diabetes. They are a Five Star recipient for treatment of heart failure, respiratory failure and is named among the top 5% in the nation for patient safety. Shasta Regional Medical Center delivers patient-centered healthcare with compassion, dignity and respect for every patient and their family. For more information, visit *********************** Responsibilities The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe. Qualifications Education and Work Experience Previous hospital experience as an admissions representative preferred. Knowledge of medical terminology preferred. Effective written and verbal communication skills. Ability to multi-task, prioritize needs to meet required timelines. Analytical and problem-solving skills. Customer Services experience required. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires) Pay Transparency Shasta Regional Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. The current compensation range for this role is $21.00 to $26.96. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. Employment Status Full Time Shift Variable Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ******************************************************************************************** Privacy Notice Privacy Notice for California Applicants: ************************************************************************************************************************************
    $21-27 hourly Auto-Apply 4d ago
  • Virtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home

    Meron Financial Agency

    Patient access representative job in Redding, CA

    Why Choose Meron Financial Agency? Are you a top performer but not being paid like one? Or maybe you are paid well but sacrificing time with your loved ones? At Meron Financial Agency, we believe you shouldn't have to choose between financial success and personal freedom. We're a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a client-centric approach, cutting-edge technology, and a supportive team environment, we offer the tools and opportunities you need to thrive. We are looking for passionate, driven individuals who want to make a meaningful impact on people's lives as financial consultants. Whether you're starting your career or looking for a new challenge, we provide the platform for you to succeed while enjoying work-life balance. If you're ready to step into a rewarding career, we'd love to have a conversation about how your skills can contribute to our team. Qualifications: Must reside in the US Must be a US citizen or legal/permanent resident Compensation Structure: Commission-Only with no ceiling to your earning potential Average agents earn $800 - $1,200 per policy starting out Part-time agents can earn $50,000+ in the first year Full-time agents have the potential to make $80,000 - $300,000+ in their first year Agency Owners can generate system-driven income of $200K - $500K+ annually Plus, with our streamlined lead generation system, there's NO COLD CALLING. You'll only be contacting individuals who have already requested information. What Makes Us Different: No Cold Calling - We Provide the Leads Agency Ownership Program Leadership Development Fully-Expense Paid Trips Work-Life Balance One-on-One Mentorship Cutting-Edge Technology Partnerships with 60+ A+ Rated Insurance Companies (Foresters, Mutual of Omaha, Transamerica, Americo, and more) Bonuses (Producer Bonus, Capital Bonus, and more) Passive Income Opportunities Relationships Matter - People Come First Ready for your next career move?
    $32k-41k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Schumacher-State Farm Agent

    Patient access representative job in Redding, CA

    Job DescriptionROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Schumacher - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Valuable career-building experience
    $32k-41k yearly est. 16d ago
  • Customer Service Representative - State Farm Agent Team Member

    Travis Foster-State Farm Agent

    Patient access representative job in Redding, CA

    Job DescriptionBenefits: 401(k) 401(k) matching Opportunity for advancement Paid time off Wellness resources Parental leave ROLE DESCRIPTION: As a front office team member with Travis Foster State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Health benefits membership 401K with employer guaranteed contribution monthly Valuable career-building experience
    $32k-41k yearly est. 5d ago
  • OP - CA - Customer Service Representative

    Hassan & Sons Inc.

    Patient access representative job in Redding, CA

    Job Description BASIC PURPOSE: Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company's day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options. ESSENTIAL FUNCTIONS: Customer Service Duties · Welcome and make eye contact with all customers when they enter the store (Ex. “Welcome to Chevron”) · Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers. · Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction. · Offer current promotional items to all customers. · Offer credit card application and information to all customers. Visual Communications · Stock and maintain all displays and coolers to ensure they are visually appealing to customers. · Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness. · Ensure that all prices are displayed correctly for each product. · Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager. · Keep the food and beverage area clean, neat, and well stocked with all necessary items. Food and Beverage Handling · Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature. · Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages. Cash Handling · Accurately conduct all cash, debit, credit transactions on cash register (POS). · Preform simple math calculations. · Make sure all money is dropped in the safe according to company policy and procedures. Maintenance/Cleanliness Duties · Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser). · Removes and disposes of trash and debris outside/inside. · Sweep and Mop floors. · Clean station restrooms. Miscellaneous · Follows Shift Duties schedule for correlating shift. · Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol). · Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.) · Performs all other duties assigned. · Open availability and a willingness to work nights and weekends is a must. JOB QUALIFICATION REQUIREMENTS: The incumbent must be able to work any shift, Sunday - Saturday to support the company's business needs. He/she must be able to effectively communicate. The incumbent should demonstrate effective verbal communication skills and have excellent follow through. Knowledge/Experience: High school diploma or equivalent preferred. Basic aptitude and understanding of POS preferred. Some customer service experience is preferred. Excellent communication and interpersonal skills are required. Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role. Computer proficiency is also required. Software, Tools and Equipment: You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job: Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning. Other Requirements: As a team member you will represent Hassan & Sons. While you are on the job, Hassan & Sons expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required, you are expected to wear it. Refer to Hassan & Sons, Inc. Appearance & Image Guide for additional information. PHYSICAL AND VISUAL ACTIVITIES: Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather. The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: Gas station with food mart.
    $32k-41k yearly est. 13d ago
  • Medical Office Rep

    Common Spirit

    Patient access representative job in Redding, CA

    Job Summary and Responsibilities The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, hospital staff, patient family members, and vendors by offering customer service, communication, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. May be required to occasionally work at other locations within the Greater Sacramento Area as needed. This position may have access to third-party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. Job Requirements * Six (6) months experience in an outpatient setting as a Medical Office Representative preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation, preferred. * High School Diploma/GED * Excellent interpersonal, organizational, and customer service skills are essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Good Medical terminology is essential. Where You'll Work Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service. Dignity Health Medical Group - North State a service of Dignity Health Medical Foundation is a multi-specialty clinic with eleven locations in Redding and Red Bluff. Along with our local affiliated Dignity Health hospitals (Mercy Medical Center - Mt. Shasta Mercy Medical Center - Redding and St. Elizabeth Community Hospital) we offer an integrated care delivery system that provides high quality compassionate care in family medicine, internal medicine, OB/GYN, cardiology, neuro-interventional, general surgery, endovascular surgery, endocrinology, ENT, colorectal surgery, thoracic surgery and orthopedic surgery including general total joints and spine. One Community. One Mission. One California
    $31k-47k yearly est. 9d ago
  • Customer Service Representative

    Community Choice Financial Family of Brands 4.4company rating

    Patient access representative job in Redding, CA

    Your Opportunity Customer Service Representative Check Into Cash Redding, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $20.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Connect with customers to cultivate lasting relationships that drive repeat business. Review, validate, and process customer transactions with accuracy. Maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. Build new business by completing daily call campaigns. Assist in customer account management and collections by accepting payments and managing customer appointments. Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and stay current on product and process changes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $20 hourly Auto-Apply 30d ago
  • Customer Service Representative

    City of Redding (Ca 4.1company rating

    Patient access representative job in Redding, CA

    * Assign and bill new accounts. * Respond to intense daily contact with internal and external customers in person, over the telephone, and via e-mail and facsimile with regard to utility billing. * Respond to customers' calls regarding service failures. * Interpret and explain charges, policies, procedures, special programs, and rates. * Conduct special billing investigations involving difficult problems; make determinations and resolve disputes. * Keep/review records, maintain files and assign items to their proper place, locate and explain numerical data, and compare names and numbers accurately and rapidly. * Handle difficult credit and collection issues, all according to departmental policies and procedures, requiring use of individual judgement. * Monitor customer account balances for utilities services and initiate credit and collection procedures. * Process and balance utility bill payments received in person, by telephone, or through the mail. Click here for the complete job description * Knowledge of automated computer systems and procedures for bill collection and follow up * Knowledge of office equipment, including computer, 10-key adding machine, and copy and fax machines * Knowledge of methods, practices, and terminology used in financial and statistical record keeping, interpersonal communication skills, and mathematical calculations * Ability to post and make mathematical computations rapidly and accurately, which includes handling payment transactions * Ability to operate office machines such as a calculator, typewriter, adding machine, and data entry terminal * Ability to compose and type business letters * Ability to interpret utility rate schedules and customer billing records, understand and interpret city ordinances, contracts, and legal documents, compare names and numbers accurately and rapidly * Ability to type at least 30 wpm, net (see Typing Requirement below). Education, Experience and Special Requirements: * Any combination of training and experience that provides the required knowledge, skills, and abilities to perform the various job functions is qualifying. * Typical education would include a high school diploma, or equivalent. * Typical experience would include two years of general clerical experience, preferably including some financial record keeping and one (1) year of customer service in a call center, utility service, fee collection environment, retail environment or other related industry. Click Here for the full list of Qualifications. You will receive notifications pertaining to this recruitment at the e-mail address and text message number provided on your application. Email correspondence may go to your spam or junk mail folder. Examination Process: A written examination will be administered. This recruitment will add to an eligibility list to fill the current vacancy, as well as subsequent vacancies (City-wide) that occur during the life of the list. City of Redding Employees- If you took and passed the Customer Service Representative Exam examination since April 2022, you are not required to retest and may retain your prior score, OR, if you prefer, you may retest to receive a new score. You will not have the option of retesting and keeping the better of the two scores. Your name may remain on the eligibility list for a period of five years before you will be required to test again, unless significant changes are made to the examination. Either way, you must submit an online application and select the appropriate box on the supplemental question that asks to either "Retest" or "Retain" your previous score. The typing requirement for this position is 30 NET words per minute. Candidates must attach a valid typing certificate, as outlined on How to Obtain a Typing Certificate. Please note that online typing certificates are not considered valid. by the closing date and time. Selection Process: Final appointment is contingent upon: * Positive past employment references * Passing a city paid fingerprint criminal check (applicants 18 and older) Veteran's Credit: Applicants who attach a copy of the DD-214 to their application indicating "Honorable Discharge" from military service and receive a passing score on the examination process will have two (2) additional points added to their final examination score. The City of Redding adheres to to Cal/OSHA COVID-19 requirements. AN EQUAL OPPORTUNITY/FEDERAL AFFIRMATIVE ACTION EMPLOYER
    $27k-35k yearly est. 1d ago
  • Medical Office Rep

    Dignity Health 4.6company rating

    Patient access representative job in Redding, CA

    **Job Summary and Responsibilities** The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, hospital staff, patient family members, and vendors by offering customer service, communication, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. May be required to occasionally work at other locations within the Greater Sacramento Area as needed. This position may have access to third-party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. **Job Requirements** + Six (6) months experience in an outpatient setting as a Medical Office Representative preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation, preferred. + High School Diploma/GED + Excellent interpersonal, organizational, and customer service skills are essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Good Medical terminology is essential. **Where You'll Work** Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service. Dignity Health Medical Group - North State a service of Dignity Health Medical Foundation is a multi-specialty clinic with eleven locations in Redding and Red Bluff. Along with our local affiliated Dignity Health hospitals (Mercy Medical Center - Mt. Shasta Mercy Medical Center - Redding and St. Elizabeth Community Hospital) we offer an integrated care delivery system that provides high quality compassionate care in family medicine, internal medicine, OB/GYN, cardiology, neuro-interventional, general surgery, endovascular surgery, endocrinology, ENT, colorectal surgery, thoracic surgery and orthopedic surgery including general total joints and spine. One Community. One Mission. One California (********************************** QgPZ6ZWZM60TPV) **Pay Range** $24.00 - $29.20 /hour We are an equal opportunity/affirmative action employer.
    $24-29.2 hourly 32d ago
  • Customer Service Representative

    VCA Animal Hospitals 4.2company rating

    Patient access representative job in Redding, CA

    Client Service Representative VCA Companion Animal Hospital is seeking an experienced Client Service Representative to join our team. At VCA Companion Animal Hospital, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: BUT NOT LIMITED TOO: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. • Scheduling and confirming appointments. • Placing outbound calls for follow-ups and reaching out to prospective clients. • Presenting and explaining fees, including processing payments. • Recommending, selecting, and obtaining products and services, including prescriptions. • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). • Managing medical records, charts, reports and correspondence. • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. . Lifting 40 labs with out assistance. . Being flexible with hours and days to meet the needs of our hospital. . Working closely with management and team to bring success and growth to our hospital. We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! Benefits include and more: 401K Medical, Dental and Vision Paid PTO/Sick days once occurred Generous Pet Benefits Leadership Opportunities Pay based on Experience: $17-23.25 If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
    $17-23.3 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    TMX Finance Family of Companies 4.8company rating

    Patient access representative job in Redding, CA

    Your Opportunity Customer Service RepresentativeCheck Into CashRedding, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $20.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* * Paid on-the-job training and a comprehensive new hire program. * Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. * Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. * Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. * Performance-based career advancement. * Educational Reimbursement Program. * Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). * Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. * Company-Sponsored Life and AD&D Insurance. * Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. * Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. * Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. * Paid time off that grows with you, starting with 12 days in your first year. * Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills * A high school diploma or equivalent. * Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. * Meticulous attention to detail and ability to accurately enter data. * Proficiency in using phones, POS system, Microsoft Office, and other computer systems. * Must be at least 18 years of age (19 in Alabama). * Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. * The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills * Experience in check cashing, document verification, and/or money order processing. * Prior cash handling, cash drawer/vault management experience. * Bilingual (English/Spanish) is a plus and may be required for certain locations. * Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities * Connect with customers to cultivate lasting relationships that drive repeat business. * Review, validate, and process customer transactions with accuracy. * Maximize customer success by offering personalized financial services that fit their lifestyle. * Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. * Build new business by completing daily call campaigns. * Assist in customer account management and collections by accepting payments and managing customer appointments. * Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. * Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. * Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. * Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. * Engage in ongoing training and stay current on product and process changes. * Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. * Conduct additional tasks as directed by leadership. * Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the "Company") uses artificial intelligence ("AI") tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $20 hourly Auto-Apply 60d ago
  • Life Insurance Specialist

    Aaa Ncnu

    Patient access representative job in Redding, CA

    Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period Benefits - Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. Collaborative Environment - AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Essential Functions Maximizes life insurance market penetration with current members and property/casualty insureds and stays vigilant for new sales opportunities. Maintains high quality production and persistency standards to assure profitable growth. Identifies and develops sales opportunities within the community. Follows company approved sales process in the completion of required financial, activity and sales reporting. Provides life sales support and training on lead development and identification for the frontline employees, Insurance Sales Agents (P/C) and other staff who come in contact with members/ insureds. Establishes and maintains strong working relationships with front line employees, Sales Agents and the branch management team. Notifies Agents in a timely manner of result with referred lead. Provides leads from life insureds and other calls to Sales Agents for other products/services, i.e., membership, auto/homeowners and travel insurance. Stays well-informed of changes and developments in policy and/or external practices. Attends meetings to obtain information, provide input, keep lines of communication open, stay updated and offer sales ideas when appropriate. Keeps current in industry; maintains continuing education for licensure. Develops annual business plan with input and involvement from the Life Sales Manager to meet goals and determine responsibilities, including new business life sales, quality standards, as well as building outstanding customer relationships. Reviews plan objectives and reassesses strategies to align performance relative to annual sales goals. Ensures compliance with NCNU and AAA Life and regulations, as well as external regulations Knowledge/Skills/Abilities Strong interpersonal, presentation and communication skills needed to interact with staff, members and insureds effectively Ability to cultivate relationships with peers and staff; educates staff to make referrals to Life Insurance Agents Computer skills in basic software applications, and navigating business applications specific to life insurance Demonstrated skills in selling life insurance and annuities; Skills to develop, track and effectively follow up on leads (preferred) Strong knowledge in sales techniques, life product line illustrations, features and benefits (preferred) Demonstrated skills in prospecting and lead generation abilities (preferred) Bilingual communication skills (preferred) Education & Experience/Licenses & Certification High School Diploma or GED Valid Automobile Operator's License Active State Resident Life Insurance License Bachelor's degree in related area or an equivalent combination of education and experience (preferred) 1+ years experience in Life Insurance and/or Annuity Sales (preferred) CLU, ChFC and/or LUTCF Designations (preferred) Work Environment/Physical Requirements Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer. #LIFE -
    $34k-44k yearly est. Auto-Apply 5d ago
  • Customer Service Representative

    Copart 4.8company rating

    Patient access representative job in Anderson, CA

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. Compensation: $18.00 - $20.29 hourly At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $18-20.3 hourly Auto-Apply 60d+ ago
  • Clinic Receptionist-Red Bluff

    Colusa Medical Center

    Patient access representative job in Red Bluff, CA

    Job DescriptionSalary: 21.00 - 21.50 Colusa Medical Center, provides bothinpatient and outpatient services, including emergency services,to the surrounding community bringing exceptional healthcare and service to our community. JOB SUMMARY: Responsible for greeting patients/customers at the Rural Health Clinics. Ensures that all patients are checked in quickly, accurately and in accordance with hospital policy and procedures. Responsible for answering telephones, making appointments, maintaining patient charts and organizing all clerical duties. QUALIFICATIONS: Six months to one year of related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and write English. Bi-lingual (Spanish preferred). Ability to speak effectively before groups of customers or employees of organization. ESSENTIAL DUTIES AND RESPONSIBILITIES: Position-Specific Standards: Greets patients and assists them with registration forms and health information forms. Handles all incoming telephone calls and exercises judgment as to the urgency or other nature of the calls and directs them to appropriate personnel. Makes future appointments and answers all inquiries. Completes various agency forms and records. Types and maintains all patient medical files. Inventories and orders all office supplies regularly. Performs clerical duties, i.e., photocopying, A-Z filing, as well as other duties assigned. Review patient chart for accuracy of billing information and ensure medical/legal compliance with Consent for Treatment and third-party requirements, such as pre-admission authorizations and second surgical opinions. Assure timely distribution of all paperwork to all involved areas, such as Business Office billing and physicians offices. Ensure enforcement of hospital collection and insurance verification policies. Translate for patients and/or staff. Register patients into the HMS system. Obtain prior authorizations. Call and confirm patients for appointments. Enroll patients into CHDP gateway, CDP and HAP programs. Collect money from patients and distribute receipts. Assist with referrals. Must be able to demonstrate the knowledge and skill necessary to provide care and/or services appropriate to the age of the patients served in his/her assigned area. The skills and knowledge needed to provide such care may be gained through education, training or experience. General Standards: Provides an environment that demonstrates competence, caring, and commitment to external and internal customer satisfaction. Immediately greets/acknowledges guests presence in a courteous and caring manner. Demonstrates the ability to prioritize and deal with immediate guest needs first, and paperwork processing second. Demonstrates appropriate customer relations communications skills, actively listening, maintaining eye contact, using guest names, anticipating customer needs, and proactively offering assistance. Demonstrates good rapport and cooperative working relationship with all hospital staff. Answers the telephone professionally, identifying self and department. Handles telephone information requests with courtesy, accuracy, and respect for confidentiality. Returns telephone voice mail and messages appropriately. Maintains the confidentiality of patient and facility records and information. Does not abuse or take advantage of sick time or personal days off. Provides proper notification for absence or tardiness. Reports to work as scheduled; is consistently ready to work at start of the assigned shift. Reports off duty as scheduled; does not abuse overtime policy. Makes best use of time during assigned shift. Coordinates activities to achieve maximum productivity and efficiency during assigned shift. Attends to personal affairs on own time to avoid disrupting the work schedule. Performs duties in an independent manner with minimum supervision. Adjusts personal schedule to complete workload when requested. Completes time sheet accurately and on a daily basis. Utilizes company supplies efficiently. Conducts himself/herself in a professional manner at all times. Observes the Hospital/department dress code and wears ID badge. Attends all required education/in-service meetings. Complies with hospital safety and disaster policy and procedures. Demonstrates knowledge of and adheres to hospital and departmental safety regulations, disaster plans, infection control policies, and fire safety regulations, hazardous materials protocol. Demonstrates a working knowledge and understanding of National Patient Safety goals. Provides safe transportation of patients to and from the patient care units, registration area, and emergency treatment area. Identifies and reports unsafe practice and/or procedures as related to patient care. Identifies and reports unsafe conditions noted hospital wide that could contribute to potential falls or injuries by staff, patients, or visitors. Responds to and uses disaster codes appropriately. Demonstrates ability to coordinate activities with other departments to promote effective workflow. Ensures that Hospital confidentiality of patient information policies and guidelines are observed. Performs other related duties as assigned or requested.
    $34k-42k yearly est. 12d ago
  • Life Insurance Specialist

    AAA Northern California, Nevada and Utah Insurance Exchange 4.1company rating

    Patient access representative job in Redding, CA

    Why Work For Us? * Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position * 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period * Benefits - Medical, Dental, Vision, wellness program and more! * Paid Holidays * Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. * Collaborative Environment - AAA will value your contribution to providing exceptional service to our members * Free AAA Classic Membership * AAA Product Discounts * Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Essential Functions * Maximizes life insurance market penetration with current members and property/casualty insureds and stays vigilant for new sales opportunities. Maintains high quality production and persistency standards to assure profitable growth. Identifies and develops sales opportunities within the community. Follows company approved sales process in the completion of required financial, activity and sales reporting. * Provides life sales support and training on lead development and identification for the frontline employees, Insurance Sales Agents (P/C) and other staff who come in contact with members/ insureds. Establishes and maintains strong working relationships with front line employees, Sales Agents and the branch management team. Notifies Agents in a timely manner of result with referred lead. Provides leads from life insureds and other calls to Sales Agents for other products/services, i.e., membership, auto/homeowners and travel insurance. * Stays well-informed of changes and developments in policy and/or external practices. Attends meetings to obtain information, provide input, keep lines of communication open, stay updated and offer sales ideas when appropriate. Keeps current in industry; maintains continuing education for licensure. * Develops annual business plan with input and involvement from the Life Sales Manager to meet goals and determine responsibilities, including new business life sales, quality standards, as well as building outstanding customer relationships. Reviews plan objectives and reassesses strategies to align performance relative to annual sales goals. * Ensures compliance with NCNU and AAA Life and regulations, as well as external regulations Knowledge/Skills/Abilities * Strong interpersonal, presentation and communication skills needed to interact with staff, members and insureds effectively * Ability to cultivate relationships with peers and staff; educates staff to make referrals to Life Insurance * Agents * Computer skills in basic software applications, and navigating business applications specific to life insurance * Demonstrated skills in selling life insurance and annuities; Skills to develop, track and effectively follow up on leads (preferred) * Strong knowledge in sales techniques, life product line illustrations, features and benefits (preferred) * Demonstrated skills in prospecting and lead generation abilities (preferred) * Bilingual communication skills (preferred) Education & Experience/Licenses & Certification * High School Diploma or GED * Valid Automobile Operator's License * Active State Resident Life Insurance License * Bachelor's degree in related area or an equivalent combination of education and experience * (preferred) * 1+ years experience in Life Insurance and/or Annuity Sales (preferred) * CLU, ChFC and/or LUTCF Designations (preferred) Work Environment/Physical Requirements Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer. #LIFE *
    $37k-43k yearly est. Auto-Apply 4d ago
  • Customer Service Representative

    U-Haul 4.4company rating

    Patient access representative job in Red Bluff, CA

    Compensation Range: $16.50 to $25.00 Hourly Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $16.5-25 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Hassan & Sons Inc.

    Patient access representative job in Anderson, CA

    Job Description BASIC PURPOSE: Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company's day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options. ESSENTIAL FUNCTIONS: Customer Service Duties · Welcome and make eye contact with all customers when they enter the store (Ex. “Welcome to Chevron”) · Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers. · Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction. · Offer current promotional items to all customers. · Offer credit card application and information to all customers. Visual Communications · Stock and maintain all displays and coolers to ensure they are visually appealing to customers. · Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness. · Ensure that all prices are displayed correctly for each product. · Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager. · Keep the food and beverage area clean, neat, and well stocked with all necessary items. Food and Beverage Handling · Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature. · Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages. Cash Handling · Accurately conduct all cash, debit, credit transactions on cash register (POS). · Preform simple math calculations. · Make sure all money is dropped in the safe according to company policy and procedures. Maintenance/Cleanliness Duties · Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser). · Removes and disposes of trash and debris outside/inside. · Sweep and Mop floors. · Clean station restrooms. Miscellaneous · Follows Shift Duties schedule for correlating shift. · Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol). · Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.) · Performs all other duties assigned. JOB QUALIFICATION REQUIREMENTS: The incumbent must be able to work any shift, Sunday - Saturday to support the company's business needs. He/she must be able to effectively communicate. The incumbent should demonstrate effective verbal communication skills and have excellent follow through. Knowledge/Experience: High school diploma or equivalent preferred. Basic aptitude and understanding of POS preferred. Some customer service experience is preferred. Excellent communication and interpersonal skills are required. Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role. Computer proficiency is also required. Software, Tools and Equipment: You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job: Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning. Other Requirements: As a team member you will represent Hassan & Sons. While you are on the job, Hassan & Sons expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required, you are expected to wear it. Refer to Hassan & Sons, Inc. Appearance & Image Guide for additional information. PHYSICAL AND VISUAL ACTIVITIES: Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather. The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: Gas station with food mart. CSR (Part-time) Hours available: 20-30 per week Shift Hours: Nights and Weekend's Store Hours: Monday to Saturday 5:00 AM - 10:30 PM Sunday 12:00 AM - 10:30 PM
    $32k-41k yearly est. 25d ago
  • Clinic Receptionist-Red Bluff

    Colusa Medical Center

    Patient access representative job in Red Bluff, CA

    Colusa Medical Center, provides both inpatient and outpatient services, including emergency services, to the surrounding community bringing exceptional healthcare and service to our community. Responsible for greeting patients/customers at the Rural Health Clinics. Ensures that all patients are checked in quickly, accurately and in accordance with hospital policy and procedures. Responsible for answering telephones, making appointments, maintaining patient charts and organizing all clerical duties. QUALIFICATIONS: Six months to one year of related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and write English. Bi-lingual (Spanish preferred). Ability to speak effectively before groups of customers or employees of organization. ESSENTIAL DUTIES AND RESPONSIBILITIES: Position-Specific Standards: Greets patients and assists them with registration forms and health information forms. Handles all incoming telephone calls and exercises judgment as to the urgency or other nature of the calls and directs them to appropriate personnel. Makes future appointments and answers all inquiries. Completes various agency forms and records. Types and maintains all patient medical files. Inventories and orders all office supplies regularly. Performs clerical duties, i.e., photocopying, A-Z filing, as well as other duties assigned. Review patient chart for accuracy of billing information and ensure medical/legal compliance with Consent for Treatment and third-party requirements, such as pre-admission authorizations and second surgical opinions. Assure timely distribution of all paperwork to all involved areas, such as Business Office billing and physician's offices. Ensure enforcement of hospital collection and insurance verification policies. Translate for patients and/or staff. Register patients into the HMS system. Obtain prior authorizations. Call and confirm patients for appointments. Enroll patients into CHDP gateway, CDP and HAP programs. Collect money from patients and distribute receipts. Assist with referrals. Must be able to demonstrate the knowledge and skill necessary to provide care and/or services appropriate to the age of the patients served in his/her assigned area. The skills and knowledge needed to provide such care may be gained through education, training or experience. General Standards: Provides an environment that demonstrates competence, caring, and commitment to external and internal customer satisfaction. Immediately greets/acknowledges guests' presence in a courteous and caring manner. Demonstrates the ability to prioritize and deal with immediate guest needs first, and paperwork processing second. Demonstrates appropriate customer relations communications skills, actively listening, maintaining eye contact, using guest names, anticipating customer needs, and proactively offering assistance. Demonstrates good rapport and cooperative working relationship with all hospital staff. Answers the telephone professionally, identifying self and department. Handles telephone information requests with courtesy, accuracy, and respect for confidentiality. Returns telephone voice mail and messages appropriately. Maintains the confidentiality of patient and facility records and information. Does not abuse or take advantage of sick time or personal days off. Provides proper notification for absence or tardiness. Reports to work as scheduled; is consistently ready to work at start of the assigned shift. Reports off duty as scheduled; does not abuse overtime policy. Makes best use of time during assigned shift. Coordinates activities to achieve maximum productivity and efficiency during assigned shift. Attends to personal affairs on own time to avoid disrupting the work schedule. Performs duties in an independent manner with minimum supervision. Adjusts personal schedule to complete workload when requested. Completes time sheet accurately and on a daily basis. Utilizes company supplies efficiently. Conducts himself/herself in a professional manner at all times. Observes the Hospital/department dress code and wears ID badge. Attends all required education/in-service meetings. Complies with hospital safety and disaster policy and procedures. Demonstrates knowledge of and adheres to hospital and departmental safety regulations, disaster plans, infection control policies, and fire safety regulations, hazardous materials protocol. Demonstrates a working knowledge and understanding of National Patient Safety goals. Provides safe transportation of patients to and from the patient care units, registration area, and emergency treatment area. Identifies and reports unsafe practice and/or procedures as related to patient care. Identifies and reports unsafe conditions noted hospital wide that could contribute to potential falls or injuries by staff, patients, or visitors. Responds to and uses disaster codes appropriately. Demonstrates ability to coordinate activities with other departments to promote effective workflow. Ensures that Hospital confidentiality of patient information policies and guidelines are observed. Performs other related duties as assigned or requested.
    $34k-42k yearly est. 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Redding, CA?

The average patient access representative in Redding, CA earns between $31,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Redding, CA

$38,000
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