Patient access representative jobs in Rhode Island - 265 jobs
Customer Service Representative
Medicare Joe
Patient access representative job in Lincoln, RI
Rate: $21 per hour to $23 per hour upon completion of training (60 days)
Schedule: 8:30AM-5PM
Who We're Looking For
We are looking for dependable, detail-oriented individuals who want to be part of a growing, mission-driven team. As a member of our Customer Service Team, you'll work in a supportive, positive culture surrounded by people who care about doing great work and helping others.
We are interested in candidates who demonstrate motivation, ownership, and a willingness to grow in their role-not someone just looking to clock in and out. If you're ready to contribute to a company that values performance, learning, and team collaboration, this may be the opportunity for you.
Position Summary
As a Customer Service Representative at Medicare Joe , you'll be the first point of contact for our clients-providing high-quality service and support as they navigate their Medicare coverage. You'll begin as a Customer Service Trainee, mastering the basics of Medicare support, tools, and communication. Upon successful completion of your training, you'll advance into the Advisor role where you'll handle more complex service needs and provide internal support to our sales team.
This is a full-time, onsite role that plays a vital part in client satisfaction, internal coordination, and our day-to-day operations.
About Medicare Joe
We are Medicare Joe , one of the fastest-growing insurance agencies in the country. We provide expert Medicare education and guidance to seniors, helping them select the health plan that best fits their needs. We are growing by the day, and our mission is to simplify the Medicare process and serve every client with clarity, compassion, and integrity.
We are resourceful and results-driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, team-oriented, and act with integrity.
We Provide:
Hands-on training and development for the Medicare space
Clear promotion track from Trainee to Advisor within 60-90 days
Structured support from managers and senior team members
Opportunities for long-term growth in operations, licensing, or leadership
A professional yet fun and collaborative work environment
Performance Objectives
Learn and apply basic Medicare knowledge
Complete our 60-day onboarding and training curriculum
Handle 20-40 calls and texts/day with professionalism
Complete 20-30 daily client service tasks and follow-ups
Answer Medicare-related questions with confidence and clarity
Support agents by prepping clients for transfers and resolving escalated issues
Handle claim and carrier concerns with efficiency and ownership
Use internal systems (CRM, GHL) to manage all client documentation
Take full ownership of your customer interactions and tasks by end of day
Collaborate with leadership to resolve client issues
Participate in feedback sessions and ongoing coaching
Key Competencies
Professional, friendly communication-both written and verbal
Organized and efficient with daily task management
Comfortable using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel, Outlook) for communication and documentation
Strong problem-solving skills and ability to take initiative
Willingness to learn and grow through coaching
Ability to manage high volume and multitask under pressure
Detail-oriented and accurate with documentation
Team player with a positive attitude
Committed to delivering a high standard of service
Education & Experience
Bachelor's degree (preferred)
1+ year in customer service, admin, or healthcare support roles
Experience with CRM tools or inbound call handling is a plus
Must be comfortable working in a fast-paced, collaborative office
Physical Requirements
Prolonged periods sitting at a desk, using a computer and phone
Must be able to communicate clearly over the phone and in person
Onsite presence required in our Lincoln, RI office (this is not a remote role)
Benefits
401(k) with company match
Paid vacation time (2 weeks after 3 months of employment)
Paid holidays
Paid professional training & development
Paid continuing education for compliance and licensing
Company and individual performance incentives
$21-23 hourly 4d ago
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Patient Accts Rep Amb ED
RIH Rhode Island Hospital
Patient access representative job in Rhode Island
SUMMARY: General supervision but according to established credit policies and procedures, interviews and registers patients for Emergency/Trauma Center or Ambulatory treatment by obtaining demographic, third-party insurance and related financial information, entering same to on-line computer system. Completes third-party documentation, discusses any existing balances for previous Hospital services rendered and makes preliminary determination on welfare eligibility. Request cash deposit approximating charge for scheduled services or co-insurance if applicable, and/or the co-payment required by third party coverage for clinic visits and outpatient ancillary service. Arranges payment terms. Contacts Patients Accounts Advocate, when applicable. Determines eligibility for free service when necessary. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Competes Hill-Burton application when patient lacks evidence of adequate health insurance coverage, according to established criteria for provision of uncompensated hospital services. Requires patient to sign statement of financial responsibility. Assists patient to apply for welfare coverage, if no coverage is obtained or if can not pay. Determines eligibility for Rhode Island Hospital free service for clinic visit only, using sliding scale and based on established guidelines for same.Advises Senior Patient Advocate of patients lacking health insurance coverage and/or sources of income sufficient to reimburse Hospital for services rendered.Completes documentation required to initiate commercial insurance, Workers' Compensation and/or CHAMPUS claims.Verifies third-party insurance plan numbers and benefit level. Documents all information obtained in PMAS accounting notes. Contacts insurance carrier when necessary to obtain treatment authorization and co-payment information.Obtains authorization for treatment from health maintenance organizations, verifying coverage as needed.Discusses existing Hospital account balances and arranges payment schedule for same. Requests evidence of coverage or requested payment ranging from partial to full cost for clinic visit or entire treatment series. Requires completion of Financial information to make payment arrangements when patient unable to pay entire amount. Upon determination that a liability claim exists, completes lien form and notes in PMAS accounting file.Collects cash/credit card payment for Outpatient/Emergency/Trauma services when possible.Posts payments to specific general ledger account.Prepares bank deposit for pickup by cashier twice daily.Determines priority of health insurance coverage.Registers all patients on-line by entering appropriate data to computer system via terminal. Embosses identification card in order to initiate or update patient Hospital record. In ambulatory registration, registers all patients for PAC Operating Room, clinics and ancillary areas. Takes APC Operating Room bookings and initiates all charge vouchers for out-patient procedures In Emergency Department registration, notifies appropriate security agency of emergency treatments resulting from assaults, gunshot wounds, animal bites, accidents and the like, according to Rhode Island State Department of Health regulations.Follows up on third-party documentation from Private Physician' offices and other hospital off-hour ancillary areas. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:A level of knowledge generally obtained through completion of High School with additional math and computer courses.Well developed interpersonal and communication skills in order to obtain patient information and deal effectively with the public at point of contact.Persuasive collection techniques. Ability to tactfully set payment arrangement terms and collect money.Full knowledge of third party health insurance claims processing, coverage and documentation requirements.Math skills and the ability to operate on-line computer terminal.Acquired knowledge of Accounting Department patient billing systems.EXPERIENCEix to twelve months of previous clerical support experience is required, preferably in a setting that demonstrates ability to function effectively in high-volume clinics.Previous experience with on-line data entryccess system required.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Working conditions are generally good, little discomfort due to noise, heat, and dust.SUPERVISORY RESPONSIBILITY: None.
Pay Range:
$21.26-$21.81
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
Work Type:
8-Hour Shift: 4:00pm-12:30am, rotating weekends and holidays. Wk1- M/T/S Wk2- S/M/F
Work Shift:
Evening
Driving Required:
No
Union:
International Brotherhood Teamsters
$21.3-21.8 hourly Auto-Apply 11d ago
Patient Accts Rep Amb ED
EPBH Emma Pendleton Bradley Hospital
Patient access representative job in Rhode Island
SUMMARY: General supervision but according to established credit policies and procedures, interviews and registers patients for Emergency/Trauma Center or Ambulatory treatment by obtaining demographic, third-party insurance and related financial information, entering same to on-line computer system. Completes third-party documentation, discusses any existing balances for previous Hospital services rendered and makes preliminary determination on welfare eligibility. Request cash deposit approximating charge for scheduled services or co-insurance if applicable, and/or the co-payment required by third party coverage for clinic visits and outpatient ancillary service. Arranges payment terms. Contacts Patients Accounts Advocate, when applicable. Determines eligibility for free service when necessary. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Competes Hill-Burton application when patient lacks evidence of adequate health insurance coverage, according to established criteria for provision of uncompensated hospital services. Requires patient to sign statement of financial responsibility. Assists patient to apply for welfare coverage, if no coverage is obtained or if can not pay. Determines eligibility for Rhode Island Hospital free service for clinic visit only, using sliding scale and based on established guidelines for same.Advises Senior Patient Advocate of patients lacking health insurance coverage and/or sources of income sufficient to reimburse Hospital for services rendered.Completes documentation required to initiate commercial insurance, Workers' Compensation and/or CHAMPUS claims.Verifies third-party insurance plan numbers and benefit level. Documents all information obtained in PMAS accounting notes. Contacts insurance carrier when necessary to obtain treatment authorization and co-payment information.Obtains authorization for treatment from health maintenance organizations, verifying coverage as needed.Discusses existing Hospital account balances and arranges payment schedule for same. Requests evidence of coverage or requested payment ranging from partial to full cost for clinic visit or entire treatment series. Requires completion of Financial information to make payment arrangements when patient unable to pay entire amount. Upon determination that a liability claim exists, completes lien form and notes in PMAS accounting file.Collects cash/credit card payment for Outpatient/Emergency/Trauma services when possible.Posts payments to specific general ledger account.Prepares bank deposit for pickup by cashier twice daily.Determines priority of health insurance coverage.Registers all patients on-line by entering appropriate data to computer system via terminal. Embosses identification card in order to initiate or update patient Hospital record. In ambulatory registration, registers all patients for PAC Operating Room, clinics and ancillary areas. Takes APC Operating Room bookings and initiates all charge vouchers for out-patient procedures In Emergency Department registration, notifies appropriate security agency of emergency treatments resulting from assaults, gunshot wounds, animal bites, accidents and the like, according to Rhode Island State Department of Health regulations.Follows up on third-party documentation from Private Physician' offices and other hospital off-hour ancillary areas. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:A level of knowledge generally obtained through completion of High School with additional math and computer courses.Well developed interpersonal and communication skills in order to obtain patient information and deal effectively with the public at point of contact.Persuasive collection techniques. Ability to tactfully set payment arrangement terms and collect money.Full knowledge of third party health insurance claims processing, coverage and documentation requirements.Math skills and the ability to operate on-line computer terminal.Acquired knowledge of Accounting Department patient billing systems.EXPERIENCEix to twelve months of previous clerical support experience is required, preferably in a setting that demonstrates ability to function effectively in high-volume clinics.Previous experience with on-line data entryccess system required.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Working conditions are generally good, little discomfort due to noise, heat, and dust.SUPERVISORY RESPONSIBILITY: None.
Pay Range:
$21.26-$21.81
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
Work Type:
40 Hour 4:00p-12:30a rotating every other weekend and holiday. WK1 Mon, Tues, Wed, Thu, Sat WK2 Sun, Tues, Wed, Thu, Fri
Work Shift:
Evening
Driving Required:
No
Union:
International Brotherhood Teamsters
$21.3-21.8 hourly Auto-Apply 7d ago
Medical Secretary
City Personnel 3.7
Patient access representative job in East Greenwich, RI
Job DescriptionElevate your career with a premier healthcare provider in East Greenwich, RI as a Medical Secretary! We are seeking a detail-oriented and empathetic administrative professional to be the heartbeat of a well known medical practice. If you are passionate about providing top-tier patient care and thrive in a fast-paced clinical setting, apply today. This role offers a perfect platform for those looking to deepen their impact in the healthcare industry.
Compensation & Benefits:
Pay: $23 - $25 per hour
Professional Growth: Structured opportunities to transition into leadership or specialized healthcare roles.
Team Culture: Work alongside a supportive, high-energy team in a modern, patient-centered facility.
Retention Reward: Eligibility for performance-based bonuses to recognize your commitment and excellence.
Core Duties of the Medical Secretary:
Serve as the first point of contact, ensuring every patient and guest receives a warm, professional, and efficient welcome.
Manage a high volume of calls and digital inquiries, ensuring all administrative requests and paperwork are handled with precision.
Coordinate the daily flow of the office to maximize provider schedules and minimize patient wait times.
Navigate the full patient lifecycle, including streamlined check-ins, departures, and the expert coordination of follow-up care or referrals.
Accurately process patient payments and perform daily financial reconciliations within our practice management software.
Conduct diligent chart reviews to verify insurance coverage and secure necessary prior authorizations before appointments.
Utilize EMR systems and advanced scheduling tools daily to maintain organized and accessiblepatient data.
Qualifications for the Medical Secretary:
Education: High School Diploma or GED required; an Associate's degree in Healthcare Management or a related field is a plus.
Experience: 2+ years of hands-on experience within a medical practice or clinical environment.
Technical Proficiency: Strong familiarity with Electronic Health Records (EHR) and a solid grasp of medical billing fundamentals.
Interpersonal Skills: Outstanding verbal and written communication skills paired with a professional and approachable attitude.
Execution: Proven ability to stay composed and productive in a high-volume, multitasking environment.
Meticulousness: A sharp eye for detail in record-keeping, data entry, and administrative workflows.
Digital Literacy: High comfort level with modern technology, including dual-monitor setups and paperless office systems.
Dependability: A reliable work ethic and the ability to keep the clinic running smoothly and on schedule.
Schedule Flexibility: Ability to adjust shifts occasionally to accommodate patient needs or peak volume times.
Physical Stamina: Comfort with a desk-based role requiring extended focus and computer usage.
Submit your resume today for immediate consideration!
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Please Note:
City Personnel offers extended interview hours from 7 am-7 pm upon request
Join a Top Workplace in Rhode Island!
Recognized as one of
The Providence Journal's Top Workplaces
, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.
At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy:
Dedicated Career Coaching to help you with resumes, interviews, and career planning.
Referral Program that rewards you for helping others find great opportunities.
Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, Weekly Pay
City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way.
Ready to take the next step in your career?Apply today and experience why we've been voted a Top Workplace in Rhode Island!Contact us today at (401) 331-2311 to find your perfect job match!
IND123
$23-25 hourly 3d ago
Third Party Biller
Care New England 4.4
Patient access representative job in Rhode Island
Under the direction of the A/R Supervisor the Third Party Biller facilitates all activity in regards to electronic and paper claims submissions to various third party payers. Maintenance and management of the claims edits within the claim scrubber to ensure that claims are generated accurately, and submitted in a timely fashion. The Third Party Biller functions as a billing liaison and initiates communications with supervisors and other hospital personnel to ensure appropriate processing of claims.
Duties and Responsibilities:
Reviews diagnosis codes, procedure codes, provider information, insurance policy and group numbers for accuracy and completeness and corrects in system as required.
Reviews bill for accuracy of charges, and makes appropriate adjustments/changes to bill form and system as required in accordance to payer policies, contracts and/or department procedures.
Follows appropriate procedure regarding rebilling functions for late charges and adjustments.
Research and correct missing information on bill form, in order to address with other hospital personnel as necessary.
Report trends, edits and scrubber errors to supervisor to provide a means of communicating with hospital personnel.
Ensure timely review of bill holds and errors to prevent timely filing denials.
Attends and participates in staff meetings, workshops, and in-service training programs.
Responds to changing conditions and reprioritizes tasks as required.
Accurately documents account history in appropriate computer systems within defined time frames in accordance with departmental policies and procedures.
Respond to email, telephone calls and other correspondence on a daily basis in accordance with department policy and procedures.
Preserves and protects patient's rights to confidentiality.
Performs other related duties as requested.
Requirements:
High school graduate required.
Post graduate business courses and/or third party billing experience preferred.
Must have excellent analytical skills, an aptitude for figures, and experience with various computer applications.
Excellent communication and interpersonal skills as well as demonstrated appropriate decision making/judgment skills when addressing edits and rejections.
Care New England Health System (CNE)
and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$35k-44k yearly est. 60d+ ago
Patient Representative
Miravistarehab
Patient access representative job in Coventry, RI
State of Location:
Rhode Island Our PatientRepresentatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
PatientRepresentative- Full-time
Coventry, RI
$18-22/hr
Elite Physical Therapy, part of the Ivy Rehab Network
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
IvyAdmin
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$18-22 hourly Auto-Apply 60d+ ago
Title and Registration Clerk
Grieco Automotive Group
Patient access representative job in Johnston, RI
Job Description
Seeking a team player for a busy multistore location. Must have vehicle title or RI registration experience. Preferred RI DMV experience with on line registration abilities.
Qualifications Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Benefits
401K
Medical/Aflac/Dental
Paid sick and vacation time as outlined in our handbook
$28k-38k yearly est. 28d ago
Title and Registration Clerk
Grieco Hyundai
Patient access representative job in Johnston, RI
Seeking a team player for a busy multistore location. Must have vehicle title or RI registration experience. Preferred RI DMV experience with on line registration abilities. Qualifications Other Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Benefits
401K
Medical/Aflac/Dental
Paid sick and vacation time as outlined in our handbook
$28k-38k yearly est. 12d ago
WtX Account Management
Kanadevia Inova
Patient access representative job in Burrillville, RI
Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas. KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. KVI's Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant.
The Account Manager is responsible for developing and maintaining strong relationships with customers while ensuring the timely and cost-effective sales & execution of service activities such as annual outages, shutdowns, spare parts, and overhauls. This role also includes driving sales of Categories 4 (mechanical retrofit projects), 5 (MRO services), 6 (Spare Parts), and 8 (Digital) service works, expanding business opportunities within these categories. Acting as the single point of contact for customers, the Account Manager coordinates with WtX Regional Management, subcontractors, and internal teams to deliver high-quality service execution. The role focuses on increasing share-of-wallet, driving long-term relationships, and ensuring commercial success.
Sales & Customer Relationship Management:
Drive sales of Category 4, 5, 6, and 8 service works, expanding business opportunities.
Identify and pursue new business opportunities to increase share-of-wallet with assigned customers.
Act as the primary point of contact for customers, building and maintaining strong relationships.
Conduct customer visits, i and sales presentations to assess needs and offer solutions.
Lead contract negotiations and manage service agreements to ensure long-term partnerships.
Stay informed about market trends, industry conditions, and competitor activities to drive sales strategy.
Service Execution & Project Coordination:
Oversee the planning and execution of service projects, including outages, shutdowns, and overhauls.
Ensure projects are completed on time, within budget, and meet quality and safety standards.
Coordinate personnel, tools, documentation, and time schedules to ensure seamless execution.
Work closely with Field Service and Technical Service, Warehouse & Procurement, Finance, etc. to support timely project delivery.
Monitor financial performance, track costs, and manage milestone-based invoicing.
Proactively identify risks and implement solutions to mitigate delays or cost overruns.
Compliance & Collaboration:
Ensure strict adherence to QHSE (Quality, Health, Safety, and Environment) standards, internal policies, and external regulations.
Document lessons learned from completed projects to refine and optimize future service execution.
Analyze project performance metrics and implement best practices for operational excellence.
Work closely with Field Service and Technical Service, other RSCs, BL WtX, BL Spare Parts, Pools, and Support Functions to ensure alignment and optimize service delivery.
Key Performance Indicators (KPIs):
Customer satisfaction and retention.
On-time and within budget project execution.
Increase in service contracts and overall revenue.
Efficiency in cost tracking, invoicing, and contract execution.
Achievement of Order Intake (OI), Contribution Margin (CM), and Net Sales targets.
Operational efficiency and risk management in outages and shutdowns
Qualifications
Qualifications & Experiences:
Bachelor Degree in Mechanical, Process, or Electro-Mechanical OR Business Degree with strong technical affinity.
5+ years in service-related positions such as project manager or services sales, preferably in Power Plants, or Waste-to-Energy Environment.
Proven coordination experience in project and service execution.
Strong knowledge of WtX (Waste-to-Energy) technology, local regulations, and service operations.
Expertise in contract management, negotiations, and financial planning.
Hands-on experience in budgeting, cost estimation, and revenue forecasting.
Strong communication and influencing skills, with an ability to lead cross-functional teams.
Experience with working in a matrix organization.
Proficient in ERP (preferably IFS), Microsoft Office, and project management tools.
Fluent in the local language and english, another language is a plus.
Personal Attributes:
Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices.
Customer-focused, proactive, and adaptable.
Excellent communication and interpersonal skills.
Self-motivated and organized with strong prioritization abilities.
Collaborative team player with creative problem-solving skills .
Willingness to travel within the designated region (20-40%).
This is indicative and not exhaustive. The Employee's duties and responsibilities may evolve according to the Company's needs, in line with his skills and qualifications
Additional Information
We Offer:
Responsible challenge with diversified field of activity
Team-oriented working atmosphere in an international Company
Personal development opportunities through own Inova Academy
Opportunity to gain an insight into various technical disciplines
Excellent employment conditions
Attractive working place (central, good transport links)
Modern infrastructure
Physical Demands:
Frequently required to talk or hear, sit, use hands to finger, handle or feel, reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Working Conditions:
Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The noise level in the work environment is usually moderate.
Statement regarding individuals with disabilities:
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate the physical and mental limitations of an employee or an applicant. However, no accommodations will be made which may pose serious health safety or environmental risks to the employee or others or which impose undue hardships on the organization.
Statement regarding Equal Employment Opportunity
Equal Opportunity Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance.
Note: This job description is not intended to fully and completely describe all duties of the position. Other duties not specifically described herein may be required from time-to-time or as required.
For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.
$47k-86k yearly est. 60d ago
Care Coordinator (Medical Receptionist/PSR)
Confluent Health
Patient access representative job in Woonsocket, RI
Pappas OPT Physical and Hand Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! * Salary: ~$18-$18.50/HR How Pappas Supports You:
* Competitive salary Employee-centric work culture from the top, down!
* Medical, dental, vision, STD, LTD insurances
* Generous PTO
* 401(k) Employer Matching
* Free Life Insurance
* Parental Perks!
* And more!
Responsibilities
You'll Achieve Success By:
* Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
* Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patientaccess to care.
* Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
* Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
Requirements:
* High School Diploma/GED required
* Basic office and customer service skills
* Previous experience in a similar role desired but not required
$18-18.5 hourly Auto-Apply 18d ago
Guidewire Policy Center/Billing Center
Sonsoft 3.7
Patient access representative job in Warwick, RI
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation, and deployment.
At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers.
Analytical and Communication skills.
The project, talent management, and thought leadership.
Experience and desire to work in a consulting environment that requires regular travel.
At least 7 years of IT experience in Insurance Domain with Guidewire expertise.
Perform as a technical subject matter expert for Guidewire product.
Analytical and Communication skills.
Experience with project management.
Experience and desire to work in a management consulting environment that requires regular travel.
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 7 years of experience with Information Technology
Additional Information
Connect with me @ ************************************* for direct clients requirements
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time
Note:-
1.This is a Full-Time & Permanent job opportunity for you
2.Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply
3.No OPT-EAD, H1B & TN candidates pleas
4.Please mention your Visa Status in your email or resume
$36k-45k yearly est. 60d+ ago
Patient Care Coordinator, Coventry Eye Care & Associates
Essilorluxottica
Patient access representative job in Johnston, RI
Requisition ID: 913519 Store #: JZ0001 TeamVision Zone 1 Position:Full-TimeTotal Rewards: Benefits/Incentive Information Coventry Eye Care & Associates has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
Pay Range: -
This posting is for an existing vacancy within our business. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Job Segment:
Patient Care, Nursing, Medical, Ophthalmic, Optometry, Healthcare
$17k-41k yearly est. 13d ago
Patient Service Representative Dental
Thundermist Health 3.1
Patient access representative job in South Kingstown, RI
Job Title: Patient Service Representative Reports to: Dental Practice Manager Department: Dental FLSA Status: Non-Exempt Job Grade: 4 General Responsibilities: The Dental Patient Service Representative is responsible for welcoming and assisting patients with; scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, taking complete and accurate messages, and documenting appropriately. Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit.
Qualifications:
Required Qualifications:
Accurate data entry skills
Excellent communication skills
Minimum High School diploma or associate degree
Preferred Qualifications:
Medical terminology, diagnosis coding and billing procedure knowledge
Experience with dental insurance and payment collections.
Candidates who do not meet all of the preferred qualifications are encouraged to apply.
Significant Job Functions:
Prepares patient records for dental visits,
Verifies dental insurance and Patient copays due at the dental visit.
Responsible for complete and accurate data entry of all information which includes patient registration, encounter billing information and changes in insurance information.
Correctly identifies appropriateness of appointment scheduling.
Confirmation calls
Responsible for assisting in answering all incoming calls, taking accurate messages.
Collects payments, obtains referrals to specialist and schedules upcoming appointments when necessary.
Provides reports of daily productivity, daily collection to the Practice Manager
Physical Effort/ Environment:
General office environment. Must be able to operate PC, answer multiple incoming.
telephone lines, take accurate written messages, verify all insurance coverages and files.
Moderate physical activity, walking, standing, sitting, bending, and stretching.
Duties are performed on site.
Work Schedule Demands:
Part Time 20 Hours
As determined with department hiring needs.
Must be available for overtime, including nights and weekends when necessary.
Communication Skills:
Must have exemplary customer service skills, including professional telephone manners in conjunction with excellent oral communication ability for all levels of client interaction.
Confidentiality of Information:
Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. The incumbent must apply strict confidentiality.
ADA & EEOC Statement:
Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$30k-33k yearly est. 8d ago
Patient Accts Rep Amb ED
RIH Rhode Island Hospital
Patient access representative job in Rhode Island
SUMMARY: General supervision but according to established credit policies and procedures, interviews and registers patients for Emergency/Trauma Center or Ambulatory treatment by obtaining demographic, third-party insurance and related financial information, entering same to on-line computer system. Completes third-party documentation, discusses any existing balances for previous Hospital services rendered and makes preliminary determination on welfare eligibility. Request cash deposit approximating charge for scheduled services or co-insurance if applicable, and/or the co-payment required by third party coverage for clinic visits and outpatient ancillary service. Arranges payment terms. Contacts Patients Accounts Advocate, when applicable. Determines eligibility for free service when necessary. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Competes Hill-Burton application when patient lacks evidence of adequate health insurance coverage, according to established criteria for provision of uncompensated hospital services. Requires patient to sign statement of financial responsibility. Assists patient to apply for welfare coverage, if no coverage is obtained or if can not pay. Determines eligibility for Rhode Island Hospital free service for clinic visit only, using sliding scale and based on established guidelines for same.Advises Senior Patient Advocate of patients lacking health insurance coverage and/or sources of income sufficient to reimburse Hospital for services rendered.Completes documentation required to initiate commercial insurance, Workers' Compensation and/or CHAMPUS claims.Verifies third-party insurance plan numbers and benefit level. Documents all information obtained in PMAS accounting notes. Contacts insurance carrier when necessary to obtain treatment authorization and co-payment information.Obtains authorization for treatment from health maintenance organizations, verifying coverage as needed.Discusses existing Hospital account balances and arranges payment schedule for same. Requests evidence of coverage or requested payment ranging from partial to full cost for clinic visit or entire treatment series. Requires completion of Financial information to make payment arrangements when patient unable to pay entire amount. Upon determination that a liability claim exists, completes lien form and notes in PMAS accounting file.Collects cash/credit card payment for Outpatient/Emergency/Trauma services when possible.Posts payments to specific general ledger account.Prepares bank deposit for pickup by cashier twice daily.Determines priority of health insurance coverage.Registers all patients on-line by entering appropriate data to computer system via terminal. Embosses identification card in order to initiate or update patient Hospital record. In ambulatory registration, registers all patients for PAC Operating Room, clinics and ancillary areas. Takes APC Operating Room bookings and initiates all charge vouchers for out-patient procedures In Emergency Department registration, notifies appropriate security agency of emergency treatments resulting from assaults, gunshot wounds, animal bites, accidents and the like, according to Rhode Island State Department of Health regulations.Follows up on third-party documentation from Private Physician' offices and other hospital off-hour ancillary areas. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:A level of knowledge generally obtained through completion of High School with additional math and computer courses.Well developed interpersonal and communication skills in order to obtain patient information and deal effectively with the public at point of contact.Persuasive collection techniques. Ability to tactfully set payment arrangement terms and collect money.Full knowledge of third party health insurance claims processing, coverage and documentation requirements.Math skills and the ability to operate on-line computer terminal.Acquired knowledge of Accounting Department patient billing systems.EXPERIENCEix to twelve months of previous clerical support experience is required, preferably in a setting that demonstrates ability to function effectively in high-volume clinics.Previous experience with on-line data entryccess system required.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Working conditions are generally good, little discomfort due to noise, heat, and dust.SUPERVISORY RESPONSIBILITY: None.
Pay Range:
$21.26-$21.81
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
Work Type:
24-hour 4:00p-12:30a rotating e/o weekend and holiday Wk1- M/W/S Wk2- S/Th/F
Work Shift:
Evening
Driving Required:
No
Union:
International Brotherhood Teamsters
$21.3-21.8 hourly Auto-Apply 11d ago
Patient Information Representative
EPBH Emma Pendleton Bradley Hospital
Patient access representative job in Rhode Island
SUMMARY: Under the general supervision and according to established procedures, welcomes visitors, provides accurate directions, responds to telephone inquires, and accesses computer for patient information. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Greets patients, guests, visitors, and provides accurate directions to all areas of the hospital complex. Responds to telephone requests for patient information. Preserves confidentiality of patient information. Performs a variety of routine clerical duties maintaining department records indicating patients' and visitors' status, location and phone extension. Maintains limited number of operational statistics. Operates computer terminal in order to access computer records. Issues courtesy coupons to clergy. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: High School Graduate. Excellent interpersonal skills. Computer competency. Some medical terminology helpful. Excellent telephone and customer service skills. EXPERIENCE: Two years job related experience. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Exposed to normal patient care environment with frequent standing, walking, and sitting. SUPERVISORY RESPONSIBILITY: None.
Pay Range:
-
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
Work Type:
Sunday through Saturdays every other weekend and g=holiday as needed. 12 hour shift 3 days per week 7Am until 7:30 PM
Work Shift:
Day
Driving Required:
No
Union:
International Brotherhood Teamsters
$29k-36k yearly est. Auto-Apply 53d ago
Title and Registration Clerk
Grieco Automotive Group
Patient access representative job in Johnston, RI
Seeking a team player for a busy multistore location. Must have vehicle title or RI registration experience. Preferred RI DMV experience with on line registration abilities.
Qualifications Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Benefits
401K
Medical/Aflac/Dental
Paid sick and vacation time as outlined in our handbook
$28k-38k yearly est. Auto-Apply 60d+ ago
Guidewire Policy Center/Billing Center
Sonsoft 3.7
Patient access representative job in Warwick, RI
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description:-
At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation and deployment
At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers
Analytical and Communication skills
Project, talent management and thought leadership
Experience and desire to work in a consulting environment that requires regular travel
At least 7 years of IT experience in Insurance Domain with Guidewire expertise.
Perform as a technical subject matter expert for Guidewire product.
Analytical and Communication skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel
Qualifications
Basic Qualifications :-
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of experience with Information Technology.
Additional Information
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
This is a FULL TIME job oppurtunity.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply.
No OPT-EAD & H1-B for this position.
Please mention your Visa Status in your email or resume.
$36k-45k yearly est. 60d+ ago
Professional Biller II
Care New England 4.4
Patient access representative job in Warwick, RI
Under the direction of the Care New England Supervisor, Professional Revenue Cycle, the Professional Biller II will service incoming telephone calls from patients who may question, challenge, or inquire about their account with CNE.
Duties and Responsibilities:
The Professional Biller II, provides support to the management of CNE accounts receivable and functions as billing liaison to intermediaries, insurance carriers, patients and guarantors.
The Biller II will be responsible for the processing of payments, denials, refunds, secondary claims, filing and balancing monthly spreadsheets and functions as liaison between the Professional Billing Office and the Finance Departments of each operating unit.
The Biller II will address edits/rejections and facilitates all activity in regards to electronic and paper claims submission.
Maintains and manages the claims edits and scrubber system.
Functions under CNE PBO established departmental policies and procedures.
Maintains compassion with patients serviced, while following compliance and privacy guidelines.
Requirements:
High school graduate or equivalent required with three to five years experience in third party medical billing.
Working knowledge of medical accounts receivable software programs and PC skills necessary.
Competence in math and knowledge of GAAP accounting principles as well as CPT and ICD-10 requirements.
Must have excellent communication and interpersonal skills as well as demonstrated ability to use initiative and independent judgment.
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
$35k-44k yearly est. 60d+ ago
Patient Service Representative FT - West Warwick - Dental
Thundermist Health 3.1
Patient access representative job in West Warwick, RI
Job Title: Patient Service Representative Reports to: Dental Practice Manager Department: Dental FLSA Status: Non-Exempt Job Grade: 4 General Responsibilities: The Dental Patient Service Representative is responsible for welcoming and assisting patients with; scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, taking complete and accurate messages, and documenting appropriately. Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit.
Qualifications:
Required Qualifications:
Accurate data entry skills
Excellent communication skills
Minimum High School diploma or associate degree
Preferred Qualifications:
Medical terminology, diagnosis coding and billing procedure knowledge
Experience with dental insurance and payment collections.
Candidates who do not meet all of the preferred qualifications are encouraged to apply.
Significant Job Functions:
Prepares patient records for dental visits,
Verifies dental insurance and Patient copays due at the dental visit.
Responsible for complete and accurate data entry of all information which includes patient registration, encounter billing information and changes in insurance information.
Correctly identifies appropriateness of appointment scheduling.
Confirmation calls
Responsible for assisting in answering all incoming calls, taking accurate messages.
Collects payments, obtains referrals to specialist and schedules upcoming appointments when necessary.
Provides reports of daily productivity, daily collection to the Practice Manager
Physical Effort/ Environment:
General office environment. Must be able to operate PC, answer multiple incoming.
telephone lines, take accurate written messages, verify all insurance coverages and files.
Moderate physical activity, walking, standing, sitting, bending, and stretching.
Duties are performed on site.
Work Schedule Demands:
Part Time 20 Hours
As determined with department hiring needs.
Must be available for overtime, including nights and weekends when necessary.
Communication Skills:
Must have exemplary customer service skills, including professional telephone manners in conjunction with excellent oral communication ability for all levels of client interaction.
Confidentiality of Information:
Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. The incumbent must apply strict confidentiality.
ADA & EEOC Statement:
Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$30k-33k yearly est. 8d ago
Patient Accts Rep Amb_IBT
RIH Rhode Island Hospital
Patient access representative job in Rhode Island
SUMMARY: General supervision but according to established credit policies and procedures, interviews and registers patients for Emergency/Trauma Center or Ambulatory treatment by obtaining demographic, third-party insurance and related financial information, entering same to on-line computer system. Completes third-party documentation, discusses any existing balances for previous Hospital services rendered and makes preliminary determination on welfare eligibility. Request cash deposit approximating charge for scheduled services or co-insurance if applicable, and/or the co-payment required by third party coverage for clinic visits and outpatient ancillary service. Arranges payment terms. Contacts Patients Accounts Advocate, when applicable. Determines eligibility for free service when necessary. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Competes Hill-Burton application when patient lacks evidence of adequate health insurance coverage, according to established criteria for provision of uncompensated hospital services. Requires patient to sign statement of financial responsibility. Assists patient to apply for welfare coverage, if no coverage is obtained or if can not pay. Determines eligibility for Rhode Island Hospital free service for clinic visit only, using sliding scale and based on established guidelines for same.Advises Senior Patient Advocate of patients lacking health insurance coverage and/or sources of income sufficient to reimburse Hospital for services rendered.Completes documentation required to initiate commercial insurance, Workers' Compensation and/or CHAMPUS claims.Verifies third-party insurance plan numbers and benefit level. Documents all information obtained in PMAS accounting notes. Contacts insurance carrier when necessary to obtain tr5eatment authorization and co-payment information.Obtains authorization for treatment from health maintenance organizations, verifying coverage as needed.Discusses existing Hospital account balances and arranges payment schedule for same. Requests evidence of coverage or requested payment ranging from partial to full cost for clinic visit or entire treatment series. Requires completion of Financial information to make payment arrangements when patient unable to pay entire amount. Upon determination that a liability claim exists, completes lien form and notes in PMAS accounting file.Collects cash/credit card payment for Outpatient/Emergency/Trauma services when possible.Posts payments to specific general ledger account.Prepares bank deposit for pickup by cashier twice daily.Determines priority of health insurance coverage.Registers all patients on-line by entering appropriate data to computer system via terminal. Embosses identification card in order to initiate or update patient Hospital record. In ambulatory registration, registers all patients for PAC Operating Room, clinics and ancillary areas. Takes APC Operating Room bookings and initiates all charge vouchers for out-patient procedures in Emergency Department registration, notifies appropriate security agency of emergency treatments resulting from assaults, gunshot wounds, animal bites, accidents and the like, according to Rhode Island State Department of Health regulations.Follows up on third-party documentation from Private Physician' offices and other hospital off-hour ancillary areas. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:A level of knowledge generally obtained through completion of High School with additional math and computer courses.Well developed interpersonal and communication skills in order to obtain patient information and deal effectively with the public at point of contact.Persuasive collection techniques. Ability to tactfully set payment arrangement terms and collect money.Full knowledge of third party health insurance claims processing, coverage and documentation requirements.Math skills and the ability to operate on-line computer terminal.Acquired knowledge of Accounting Department patient billing systems.EXPERIENCEix to twelve months of previous clerical support experience is required, preferably in a setting that demonstrates ability to function effectively in high-volume clinics.Previous experience with on-line data entryccess system required.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Working conditions are generally good, little discomfort due to noise, heat, and dust.SUPERVISORY RESPONSIBILITY: None.
Pay Range:
$21.26-$21.81
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
Work Type:
Wed, Thurs, Fri 8:30am-5:00pm
Work Shift:
Day
Driving Required:
No
Union:
International Brotherhood Teamsters
$21.3-21.8 hourly Auto-Apply 2d ago
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