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Patient access representative jobs in Rock Hill, SC - 1,196 jobs

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  • Security Access Associate

    Carowinds 4.2company rating

    Patient access representative job in Charlotte, NC

    $15 / Hour At Carowinds, work is FUN! As an essential part of our Security Access team, you will be responsible for maintaining the safety and security of our park for guests and associates. You'll also: Greet guests cheerfully when they are entering the park. Monitor walk-through metal detectors. Monitor and screen guests and associates entering and exiting the park. Monitor, enforce and correctly report violations of park rules and applicable state laws. Enforce all park policies, rules and regulations. Some of our amazing perks and benefits: FREE admission to Carowinds and other Six Flags Entertainment parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for any college student, retiree, and everyone in between! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 18 and older. Responsibilities: We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
    $15 hourly Auto-Apply 5d ago
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  • Patient Access Supervisor

    Wheeler Staffing Partners 4.4company rating

    Patient access representative job in Rock Hill, SC

    Employment Type: Direct Hire Salary Range: $42K - $64K Monthly Bonus: Up to $250 based on performance metrics Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required On-Call: Rotational weekend on-call duties (every 5th weekend) Location: Rock Hill, SC 29732 (100% onsite) Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies. Key Responsibilities Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff. Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department. Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues. Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines. Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency. Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations. Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments. Supervisory Responsibilities Oversee a team of 25 direct reports in the ER registration department. Work alongside leadership to maintain a collaborative, "all hands on deck" culture. Qualifications Education: High School Diploma or equivalent (Required) Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred) Experience: 4+ years of experience in a medical facility, health insurance, or related field (Required) 5+ years in Patient Access (Preferred) 2+ years in a supervisory or lead role (Preferred) Experience working in a hospital environment and managing a 24/7 team (Required) Skills & Competencies: Strong leadership and organizational skills Ability to multitask in a fast-paced healthcare setting Knowledge of Revenue Cycle Management and regulatory compliance Proficiency in healthcare information systems and patient registration software Excellent communication and problem-solving skills Apply Today! This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!
    $42k-64k yearly 3d ago
  • Customer Service Representative (Banking)

    Russell Tobin 4.1company rating

    Patient access representative job in Charlotte, NC

    Customer Service Representative Duration: 6-12-month contract Pay: $19-$20/hour Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment? This is your chance to join a leading investment banking firm and gain hands-on experience in financial services. Who We're Looking For: • Recent grads or professionals with 6 months to 2 years of experience (internships count!) • Strong communication, problem-solving, and organizational skills • Background in banking, financial services, or customer support is a plus Preferred qualifications: • Bachelor's degree • Previous call center or customer-facing experience What You'll Do: • Handle inbound calls related to accounts • Deliver high-quality, accurate, and efficient customer service • Troubleshoot and resolve client issues professionally • Maintain detailed records of customer interactions 🌟 Why Join Us? • Get your foot in the door at a top-tier financial institution • Build skills in client service, financial operations, and problem resolution • Work in a collaborative, growth-oriented environment • Potential to convert to a full-time role
    $19-20 hourly 4d ago
  • B2B Customer Service Representative

    LHH 4.3company rating

    Patient access representative job in Matthews, NC

    LHH is looking for a detail-oriented and proactive professional for a contract-to-hire B2B Customer Service Representative role in Matthews, NC! The ideal candidate will have a background in manufacturing environments and a strong understanding of global trade operations. This position is fully in office Monday - Friday. Responsibilities Serve as the primary point of contact for business clients, distributors, and internal teams regarding order status and logistics. Accurately enter and validate customer purchase orders in the internal system. Coordinate with production, sales, and logistics teams to ensure timely fulfillment and delivery. Manage freight arrangements, including booking carriers, scheduling pickups, and tracking shipments. Prepare and review shipping documentation such as commercial invoices, customs declarations, and regulatory paperwork. Troubleshoot and resolve any issues related to shipments, documentation, or customer inquiries. Maintain compliance with internal procedures, international trade regulations, and customer-specific requirements. Provide regular updates to the sales team on order and delivery status. Support general administrative tasks and contribute to continuous process improvements. Qualifications 2+ years of business to business customer service experience within a manufacturing or distribution setting. Familiarity with import/export processes and documentation is preferred Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal, with a professional demeanor. Ability to collaborate across departments including engineering, finance, and production. Experience with ERP or order management systems.
    $29k-35k yearly est. 5d ago
  • Crew Scheduler

    Addition

    Patient access representative job in Charlotte, NC

    We are looking for a Crew Scheduler. This is an excellent opportunity to join a Global Company who operate at the focal point of sports, music, entertainment and culture, serving talent, brands and properties across the world! What You Can Expect Location - Charlotte, North Carolina, USA Salary - $65,000 Work type - Fixed Term Contract until 31/07/2026 Main Responsibilities as a Crew Scheduler Crew Scheduling & Allocation Create and manage crew schedules for all event phases, ensuring full coverage while adhering to labor laws and union guidelines. Assign duties based on crew skills, experience, and event requirements, including shift rotations and special requests. Communication & Coordination Clearly communicate scheduling details and updates to crew, managers, and stakeholders. Handle last-minute changes or emergency shifts to address gaps or unforeseen challenges. Attendance & Availability Tracking Monitor crew availability, attendance, and punctuality, ensuring compliance with event guidelines. Maintain attendance records and oversee crew check-ins/check-outs. Logistics & Operational Support Collaborate with logistics teams to ensure crew have equipment, credentials, and access. Coordinate transportation and brief crews on safety procedures and operational protocols. Problem-Solving & Adaptability Resolve scheduling conflicts and personnel issues promptly to avoid event disruptions. Offer flexible solutions for last-minute adjustments and proactively anticipate crew needs. Post-Event Analysis & Compliance Provide reports on crew performance, attendance, and scheduling efficiency, recommending improvements. Ensure adherence to health, safety, and labor compliance while supporting crew well-being. Skills, Qualifications, and Experience Proven experience in crew scheduling for events or entertainment industries. Proficiency in scheduling tools (e.g., Excel, Crew Scheduling Systems). Strong communication, organizational, and problem-solving skills. Knowledge of health and safety standards for large-scale events. Flexible to work evenings, weekends, and holidays as needed. What's In It For You? Amazing company to work for! Competitive benefits. For further information on this Crew Scheduler role apply below We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition mailing list regarding future suitable positions and marketing efforts. You can opt out of this at any time simply by contacting one of our consultants.
    $65k yearly 15h ago
  • Director of Pt121 Crew Scheduling

    In-Flight Crew Connections

    Patient access representative job in Charlotte, NC

    Director of Crew Scheduling Category - Executive Leadership Position Type - Full-Time - Supervisory On behalf of our client, In-Flight Crew Connections is hiring for a Director of Crew Scheduling with a leading U.S. airline operator. Our client offers exceptional opportunities for professional growth and long-term career development within a collaborative, inclusive, and safety-focused environment. Teamwork, diversity, and respect are core to their culture, and they are committed to fostering a workplace where employees feel valued, supported, and empowered to succeed. Employees enjoy a comprehensive benefits package, including industry-leading travel privileges that allow team members and their families to explore destinations worldwide while creating meaningful experiences beyond the workplace. Position Summary The Director of Crew Scheduling provides leadership and oversees the performance of the Crew Scheduling department to ensure the company achieves goals and objectives associated with safety, reliability, productivity, and operational efficiency. This role is responsible for the daily operation of crew member's schedules to ensure federal regulatory compliance, Collective Bargaining Agreement requirements, and company policies. As a people leader, this role establishes strategic goals and tactical direction for the team using data driven decisions focused on continuous improvement and flawless execution of best practices ensuring operational performance goals. Job Responsibilities Oversee the daily scheduling requirements of all crew members and responsible for maintaining compliance with applicable FAA regulations, Collective Bargaining Agreements, flight crew qualifications, and policies and standards established by The Airlines. Establish strategic goals and direction for the Crew Scheduling team. Identify and anticipate operational disruptions and solve them in an active manner. Monitor developing situations and communicate constraints to appropriate workgroups and escalate when needed. Partner with Director of Integrated Operations Center (IOC) during irregular operations (IROP) to develop and execute a recovery plan to mitigate further schedule impact and coordinate with all necessary departments, including third party vendors. Establish monthly staffing grids to provide the best crew staffing possible. Establish and maintain strong and effective working relationships with ALPA and AFA union leadership to discuss requested improvements, concerns or gain clarity on agreements to provide short and long-term solutions to problems. Participate as a Company designee of the ALPA/AFA Grievance Review Committee. Assist with contract negotiations and provide analysis of proposed contractual changes. Drive improvements in the daily operation with working relationships through cross-functional problem solving and collaboration with Flight Operations, Inflight, training and all other operational departments. Direct the development and revision of the Crew Scheduling Policies and Procedures Manuals. Ensure that all hotel rooms are confirmed monthly, including any anticipated additional daily rooms blocks. Provide direction for development and continuous improvement of systems, programs and applications used by the Crew Scheduling team. Provide leadership, coaching, direction, motivation, and supervision of direct reports. Appraise performance, provide feedback, take corrective action, and oversee training and development of the team. Promote quality customer service with all crew members. Responsible for the quality of the Scheduling/Reporting System and to assess the impact of changes made to the controls in Scheduling/Reporting System. Has the authority to establish and modify policies, procedures, instructions, and information for the Scheduling/Reporting System. Collaborate with Crew Pay and other departments to develop and improve procedures in the crew managing system regarding pay. Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs. Performs other duties as assigned. Qualifications Required High school diploma or equivalent. Previous experience in crew scheduling or crew planning is required as well as previous experience in managing a crew scheduling or related department. Must have excellent oral and written communication skills. Experience in a crew management system and Microsoft Office software. Ability to speak/read/write in English. If hired, must be able to demonstrate that you are authorized to work in the US. Preferred Bachelor's degree. Benefits All eligible team members enjoy a comprehensive benefits package, including: Travel privileges with a leading US Airline's global network A generous vacation plan designed to let you enjoy your travel perks 401(k) with company match Profit-sharing and bonus opportunities A choice of three health plan options, all with nationwide coverage Premium dental coverage Vision plan options Access to 24-hour virtual urgent care services Family planning and fertility treatment LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children Flexible Spending Accounts for both Health Care and Dependent Care services Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional Additional Information Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms. AAP/EEO Statement: Equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity and Affirmative Action employer
    $33k-52k yearly est. 1d ago
  • Director of Crew Scheduling

    Aero Crew Solutions

    Patient access representative job in Charlotte, NC

    A well established regional airline is seeking an experienced Director of Crew Scheduling to lead a critical operational function. This role offers the opportunity to influence safety reliability and operational performance while leading a high impact team. What You Will Do • Lead daily crew scheduling operations ensuring compliance with FAA regulations labor agreements and company policies • Set strategic direction and drive continuous improvement through data driven decision making • Anticipate and manage operational disruptions including irregular operations recovery • Partner closely with the Integrated Operations Center and cross functional operational teams • Develop staffing strategies to support reliable and efficient crew coverage • Build and maintain strong working relationships with pilot and flight attendant union leadership • Oversee scheduling policies systems and tools to support operational excellence • Lead coach and develop a high performing crew scheduling team • Support Safety Management System activities and risk management initiatives What We Are Looking For • Previous experience in crew scheduling or crew planning with leadership responsibility • Strong understanding of FAA regulations labor agreements and airline operations • Proven ability to lead teams in a fast paced operational environment • Strong communication collaboration and problem solving skills • Experience with crew management systems and Microsoft Office • Authorization to work in the United States Preferred Qualifications • Bachelor's degree This position offers industry leading compensation, comprehensive benefits, and growth potential within a stable operation. Interested candidates are encouraged to apply or message for a confidential discussion.
    $33k-52k yearly est. 1d ago
  • Nuclear Outage Scheduler

    Dominion Energy 4.9company rating

    Patient access representative job in Jenkinsville, SC

    • Associate degree or completion of technical program in craft discipline (mechanical, electrical, instrument and controls, etc.) or nuclear operations desired. • Prior work experience demonstrating working knowledge of craft specialty/nuclear operations; related work experience preparing maintenance (PM/CM/Outage) schedules required. • Considerable knowledge and work experience in project planning and work management. Knowledge of company software and systems used for scheduling outages. • Proficiency in Critical Path Method (CPM) schedule analysis, with considerable experience in the use of a computer, spreadsheet applications, and on-line scheduling software. • Proven ability to prepare and present technical information and data in a variety of formats. • Previous experience working with LAN-based project scheduling tools. • Excellent organizational skills, ability to prioritize work of self and others, work in a fast-paced environment. • Excellent communication skills and demonstrated experience through effective interaction with various levels of employees and management. • Demonstrates strong analytical and abstract thinking skills, good problem-solving skills, skill in determining the impact of changing variables on plant operations. • Ability to process information and make decisions quickly in a fast-paced environment. • Must be detailed oriented. Ideal Experience: • Nuclear Operations • Outage experience Education: • Associate's degree
    $25k-44k yearly est. 1d ago
  • Standardized Patient, Part-Time, Temporary

    Gardner-Webb University 4.0company rating

    Patient access representative job in Boiling Springs, NC

    The Gardner-Webb University College of Health Sciences seeks Standardized Patients (SPs) to work with our students during Objective Structured Clinical Examinations (OSCEs) and/or simulated clinical experiences. This is a part-time, temporary position in which we are building a pool of applicants to use as needed throughout the year. The College of Health Sciences includes students from the Department of Exercise Science, Department of Physician Assistant Studies, Hunt School of Nursing, and School of Psychological Science and Counselor Education. Each health science program is designed to be practice-oriented while developing in students an aptitude for knowledgeable and nurturing patient care. The mission of the College of Health Sciences is to prepare graduates for employment in various healthcare fields by providing a rigorous, evidence-based education in a Christ-centered, interprofessional, and collaborative environment. Graduates of the College of Health Sciences will be prepared to provide service-oriented leadership within diverse healthcare settings. The standardized patient will play the role of acting as a patient while the health science student interviews, performs a physical exam, assesses, and/or develops a plan for the patient's presenting complaint. For each OSCE or simulated clinical experience, the SPs are provided a written script describing the patient's symptoms to prepare for their role. Applicants should feel comfortable in an acting role with the expectation of memorizing scripts.
    $31k-34k yearly est. 41d ago
  • Patient Registrar - Public Health

    Mecklenburg County, Nc 4.2company rating

    Patient access representative job in Charlotte, NC

    "Follow Your Calling, Find Your Career" Salary Range: $20.71 - $27.18/hour Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job. This role is on-site 5 days a week. Schedule is Monday, Tuesday, Thursday, Friday from 8:00 AM to 5:00 PM. Wednesday is from 10:00 AM to 7:00 PM. This is a patient facing role, not a back office role About Us At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all. As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that "Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease". Come be a part of Mecklenburg County's Public Health department's vision to "assure the health and safety of our diverse and changing community today and for future generations." Position Summary This position will serve as a patient representative by scheduling appointments, registering clients and verifying insurance. Point of service collections including cash and insurance information duties. General office duties to include the ability to answer multi-line phone system and must be computer literate for various computer applications. The incumbent needs to be flexible to work in multiple sites. The successful candidate will have exceptional customer service skills, be a team player and have the drive to quickly learn all aspects of the position. Essential Functions * Performs confidential data entry such as payroll. * Develop or assist in preparation of reports. * Gather data, conduct research and compile information that is requested or necessary to assist department or for other County functions. * Prepares technical material requiring specialized knowledge of the operations of a particular department. * May maintain petty cash fund. * May be responsible for maintaining supply levels and ordering stock. * Creates, files, and maintains records. * Transcribes meeting minutes. * Prepares memos, letters and forms. * Provides support to management staff and may be assigned to the administrative support team. * Communicates with customers and County staff by email, phone or in person. * Responds to inquiries and resolves minor concerns/issues or logistics. * Assists in preparing office procedure documents, manuals or interview documents Minimum Qualifications Experience: Minimum of four years of administrative experience in area of assignment. Education: High School Diploma or equivalent Combination of relevant education and relevant experience accepted?: Yes Licenses and Certifications * May require a valid North Carolina or South Carolina Driver's License * May require an Annual Motor Vehicle Record (MVR) check Preferred Qualifications * Ability to read, write and speak Spanish fluently * knowledge of multiple web-based applications such as NCIR, Crossroads, NCTracks, Avatar, Cerner system, Credit Care machine and have cash handling experience * Knowledge of medical terminology * Knowledge of benefits verification * Experience with using computerized systems to schedule medical appointments & verify medical insurance * Medical Office experience Knowledge, Skills and Abilities Knowledge of * Administrative and clerical procedures and systems using various computer operations, managing files and records * Principles and processes for providing customer and employee services * Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Skills * Customer service * Coordination and organization * Judgement and decision making * Time management Abilities * Adaptability: Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures * Building Trust: Interacting with others in a way that gives them confidence in one's intentions and those of the organization * Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided * Customer Focus: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty * Initiating Action: Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive. * Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently * Stress tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization Computer Skills * Data entry * Efficient typing skills with a minimum of 45 wpm * Intermediate use in various computer applications. * Proficient in various computer applications including Microsoft Office Suite Compensation & Benefits In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge, and pet insurance; dependent care, healthcare, and commuter flexible spending accounts; health savings account; paid holiday, vacation, and sick days; near-site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
    $20.7-27.2 hourly 4d ago
  • Patient Care Representative

    Carolina Digestive Health Associates Pa 3.3company rating

    Patient access representative job in Charlotte, NC

    Full-time Description Do you have a passion for helping others and providing peace of mind? Join the team at CDHA as a Full Time Patient Care Representative and make a real difference in patients' lives. Whether you're answering questions or resolving concerns with empathy, you'll play a key role in creating an exceptional customer experience. We'll provide comprehensive training so you can become a subject matter expert and confidently deliver the highest level of service. What we value most is your caring nature and ability to support patients during challenging times. In return, you'll enjoy a collaborative, family-friendly environment and opportunities to grow your career. What You'll Do Provide full lifecycle customer service, including inbound and outbound calls. Respond to patient inquiries with compassion and active listening. Route calls and manage patient accounts accurately. Schedule appointments and assist with non-clinical information verification. Collaborate with internal teams to ensure timely and accurate processing. Escalate issues appropriately when needed. What We're Looking For Excellent communication, customer service, and problem-solving skills. Ability to interact with diverse patient populations and all levels of management. Strong organizational skills with the ability to prioritize tasks effectively. Commitment to our values: accountability, consistency, engagement, empowerment, respect, and outstanding service. Ready to make a difference? Apply today and help us deliver care and compassion when it matters most. Requirements Qualifications High School Diploma or equivalent Minimum of one year of medical terminology or medical services experience required. Minimum of two years of call center, quality improvement, or healthcare operations required. Knowledge of Microsoft Office Suite. Strong written and oral communication skills are required. Proficient and comfortable in a computer-based environment. Experience in a call center environment preferred. Integrity to follow HIPAA guidelines on maintaining patient privacy.
    $31k-40k yearly est. 60d+ ago
  • Patient Services Coordinator-LPN

    Centerwell

    Patient access representative job in Rock Hill, SC

    **Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $48.9k-66.2k yearly 60d+ ago
  • Patient Representative I - Fort Mill

    Charlotte Radiology 4.2company rating

    Patient access representative job in Fort Mill, SC

    What you'll be doing: •Assist with checking in patients, registering, checking that authorization is in place, scheduling on site patients as needed, collecting payments, and communicating with clinical staff and patients to help maintain office flow and efficiency • Provide day to day support to the Outpatient Breast and CIS sites in the business office • Schedules and reschedules appointments for walk in patients • Schedules breast biopsies for patients that need follow up care • Responsible for obtaining diagnostic referrals from referring providers as needed • Patient reminder calls • Data entry of patient information • Answer/Screen/Forward incoming calls • Various duties as they arise Shift: Monday-Friday 8a-5p What we need: • Less than 1 year of Medical Office experience • Ability to read and interpret medical reports • Basic knowledge of coding and charging • Computer savvy • Excellent communication and customer service skills • Professional demeanor • Ability to work independently and with a team • Strong time management and organization skills • Self-motivator • CPR certification preferred • Familiarity with mammography office setting, preferred • Ability to withstand long periods of walking and standing
    $27k-32k yearly est. 5d ago
  • Patient Care Coordinator

    Specialty1 Partners

    Patient access representative job in Charlotte, NC

    Our office, Ballantyne Endodontics, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team, and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Insurance verification Scheduling patients Discuss financials and insurance with patients Communicate with referring offices Support the patient care coordinators Check, sort and forward emails Keep updates records and files Answering all incoming calls and redirecting them or keeping messages Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Schedule Monday-Friday 8:00am-1:30pm Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$17-$25 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
    $17-25 hourly Auto-Apply 6d ago
  • Sales and Customer Service Representative

    Fastsigns 4.1company rating

    Patient access representative job in Charlotte, NC

    A Successful FASTSIGNS Customer Service Representative Will: * Be the initial point of contact for both current and prospective customers in our FASTSIGNS Center. * Learn to prepare estimates, create work orders, and ensure timely delivery of finished projects. * Participate in daily team meetings, support execution of business and marketing plans, and contribute directly to the success of the FASTSIGNS Center. * Work with customers through multiple channels-email, phone, in person, and occasionally at their place of business. * Build long-lasting relationships by turning prospects into loyal, repeat clients. * Proactively follow up on inbound leads, online inquiries, and open estimates to convert opportunities into sales. * Make outbound follow-up calls to dormant accounts and past customers to generate new business. * Maintain an active sales pipeline inside the CRM by logging interactions, updating opportunities, and progressing deals. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail, counter sales, or inside sales experience preferred. * High school diploma or equivalent. * Outgoing, responsive, eager to learn, and able to build strong customer relationships. * Excellent listening, communication, and organizational skills. * Comfortable working in a fast-paced environment and managing multiple projects at once. * Ability to work under pressure while producing high-quality, accurate work. Are You the Right Fit? Do you enjoy working with people? Do you love helping customers solve problems and find the right solutions? Are you looking for a role that offers ongoing learning, skills growth, and a clear career path? If so, we want to meet you. Join the ever-growing sign and visual communications industry and become part of the FASTSIGNS Independence team. Apply today!
    $26k-33k yearly est. 44d ago
  • Part-time Standardized Patients

    NBEO

    Patient access representative job in Charlotte, NC

    The National Board of Examiners in Optometry (NBEO) is hiring part-time Standardized Patients to assist the organization. Founded in 1951, the National Board of Examiners in Optometry is an independent, non-governmental, non-profit organization whose examinations are universally accepted for optometric licensure in the United States and internationally. NBEO's mission is to protect the public by developing, administering, scoring, and reporting results of valid examinations that assess competence in optometry. NBEO has a full-time staff of 28 and utilizes over 100 optometrists as subject matter experts nationwide in support of its examination programs. NBEO is one of the few national boards in any profession with a repertoire of exams that include computer-based tests, an advanced competence exam, and clinical skills test using standardized patients at the National Center of Clinical Testing in Optometry (NCCTO). We work to maintain the best possible environment for our employees, where people can learn and grow with the organization. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. This role is a part-time, onsite position based in Charlotte, NC. Pay Starting at $17.00 per hour Highlights: Participate as a standardized patient in an optometric licensure examination. In this role you will be trained to sit for examinees by simulating a patient with symptoms or problems, as well as participating in clinical optometric procedures of an eye examination. The typical work week ranges from 12-24 hours, depending on scheduling needs. $500 retention bonus after 3 months of successful employment! See full job description below. Reporting to the NCCTO Site Manager, Standardized Patients are responsible for maintaining a highly standardized testing environment for candidates to high-stakes licensure examinations. Essential Duties and Responsibilities include the following: Participate in the clinical skills exam performed by Optometry candidates Anterior Segment procedures include: Biomicroscopy-an evaluation of the eyelids, eyelashes, lacrimal drainage, conjunctiva, sclera, cornea, anterior chamber, iris, crystalline lens and includes upper lid eversion Goldmann Applanation Tonometry-a measurement of the intraocular pressure Gonioscopy-a procedure using a type of contact lens to assess the relative openness of the anterior chamber angle Posterior Segment procedures include: Binocular Indirect Ophthalmoscopy-an assessment of the peripheral retina Dilated Biomicroscopy and Non-Contact Fundus Lens Evaluation-includes evaluation of the lens, vitreous, and retina including the optic nerve and macula Portray real-life patients to simulate symptoms or problems Serve as a proctor for the Injections Skill Exam, the Laser and Surgical Procedures Exam and Posterior Segment Skills of the Part III PEPS exam when requested. Properly complete a checklist before and after testing as part of standard operating procedures Clean optometric equipment following specific protocols Assess candidate performance based on scoring criteria set for this position Maintain strict confidentiality of all secure exam materials and information and candidate information Report any testing abnormalities or candidate issues promptly Consistently adhere to training and standardization requirements Qualifications: High School Diploma or GED Additional General Skills Required: Demonstrate reliability and punctuality; Pay great attention to detail before, during, and after testing administrations; Exhibit excellent communication and listening skills; Provide appropriate feedback regarding a candidate's performance; Follow appropriate protocols for the video and audio recording of exam performances for scoring and education purposes; Contribute as a team player based on organizational needs
    $17 hourly 60d+ ago
  • Patient Service Representative

    Oncology Specialists of Charlotte

    Patient access representative job in Charlotte, NC

    Oncology Specialists of Charlotte (OSC) is an independent medical oncology practice treating cancer and blood disorders with two offices in Charlotte. Since 2000, OSC has provided leading-edge, compassionate care with a model of quality-innovative treatments for survivorship in cancer and management of blood disorders. The physicians and staff take part in multi-disciplinary care, clinical trials, and peer boards at the hospital, as well as collaborating care with Duke and MD Anderson for the highest level of clinical cancer therapy trials. The OSC team understands the profound impact of cancer on the lives of patients, families, and caregivers and produces the best outcome in delivery and management of healthcare while containing cost factors without excessive healthcare spending and waste. Work for nominated Charlotte Top Doctors in Oncology! We offer a friendly work environment that includes free lunches, PTO, 401k, company-sponsored insurance and health savings account. Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve. Job Description:
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Patient Representative

    Carolina Neurosurgy & Spine Associates

    Patient access representative job in Charlotte, NC

    Full-time Description Carolina Center for Specialty Surgery (CCSS) is seeking a Full Time, Patient Representative located in our mid town Charlotte center. CCSS is affiliated with Carolina Neurosurgery and Spine Associates which has been established as a private medical practice for over 75 years and currently has been recognized as one of Charlotte and North Carolina‘s Top Workplaces. The ideal candidate has at least 1 year of healthcare front desk experience. Candidates without front desk experience should have some medical office education and knowledge of medical terminology and insurance. Prior experience in a busy medical practice is highly favored. Must have the ability to multi-task in fast paced environment while ensuring excellent patient care. Checks in patients; collects payments; verifies and/or updates insurance. Obtains proper insurance documentation and demographic information following HIPAA standards. Processes new patient paperwork and/or updated paperwork. for surgeries Follows established procedures to prepare for upcoming surgeries Explains insurance authorization to patients as necessary Other duties as assigned by changing needs, patient flow, or physician request. This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of this position.CNSA retains the discretion to add to or change the job responsibilities of any position at any time with or without notice. Hours: Four days a week at 10 hours per day. Flexible on the days, but must be available beginning at 6:00am until 4:00pm Company Culture Expectations: Reflects CNSA Core Values in all job responsibilities and interactions Compassion: Treats others with compassion and empathy Teamwork: Collaborates with all team members Communication: Communicates effectively and with positivity Integrity: Acts with integrity and accountability Innovation: Remains open-minded to new ideas and continual improvement Community: Treats every patient and team member as a part of the CNSA community Participates in department or system wide improvement plans Performs high quality work that is neat, accurate, complete, and on time Offers assistance to all patients by promptly responding to requests and needs Asks questions to gain full understanding of assignments Adapts to changing assignments and responsibilities Requirements Knowledge: Customer Service Medical and insurance terminology Payer guidelines Legal and ethical considerations related to patient information HIPAA guidelines and policies Basic understanding of Microsoft Office Suite and Electronic Medical Record (EMR) systems Skills: Time management, problem solving, multitasking, and prioritizing Effective written and/or oral communication Detail orientation Abilities: Establishes and maintains effective working relationships across departments and diverse patient populations Analyzes situations and responds appropriately Organizes and prioritizes information and assignments Emotional intelligence Works under general supervision with little discretion. Working Environment: Direct in-person contact with patients in a non-clinical role Mental/Physical Requirements: Sitting and standing associated with a typical office environment. Speaking and hearing, both in-person and on the phone. Bending, stooping, crawling in confined spaces.
    $28k-34k yearly est. 2d ago
  • Patient Services Coordinator

    Mindpath Care Centers

    Patient access representative job in Charlotte, NC

    The Patient Services Coordinator (PSC) serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embody our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities are outlined below. Administrative Responsibilities: • Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals within 1 business day • Learn, become proficient and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) • Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean • Adhere to the Missed Visit Report SOP responsibilities as outlined • Adhere to the Medical Records Policies and Procedures responsibilities as outlined • Coordinate lunches with pharmaceutical representatives and Center Directors on center calendar • Order center and clinical supplies • Maintain current stock of clinician appointment cards • Check email and respond to received emails and Teams messages • Attend all meetings and trainings as assigned Responsibilities to Clinicians: • Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format • Forward all important patient or referring clinician correspondence to clinician in timely manner • Task MST messages that need their attention (medication related questions) • Process and send out pharmacogenetic testing • Process and send out drug screens • Administer computerized testing for patients and upload results (CNS-VS and Qb) • Confirm that Center calendar is current with team member time off requests Patient Responsibilities: • Greet patients professionally and respectfully upon entering by adhering to the MPCC Service Excellence Standards • Check- in patients and ensure clinician is notified of patient's arrival • Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> • Confirm each patient's demographic information at each visit (insurance, address, phone number, email) • Collect the patient's payment for DOS, existing balance and any other payment required. • Upload patient notes, information, etc. into the patient's charts in AMD • Notify Prior Authorization department of any requests and follow up as needed • Prepare, scan, transmit letters and/or documentation as needed • Manage wait list for patients requesting a sooner appointment • Schedule and reschedule appointments as necessary Requirements for Position: • Travel to different locations and act as additional coverage as needed (primarily float position) • Excellent communication skills, both verbal and written • Organized with an ability to multi-task • Ability to maintain calm and professional demeanor in potentially stressful situations. • Ability to problem solve • At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, lift, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds. Work Environment: While performing the essential functions of the job, the team member comes in contact with patients in a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.
    $28k-39k yearly est. Auto-Apply 60d+ ago
  • Patient Experience Liaison (RN or LPN)

    MUSC (Med. Univ of South Carolina

    Patient access representative job in Lancaster, SC

    Be the Voice. Be the Advocate. Be the Difference. Are you a compassionate RN or LPN with acute care experience and a passion for exceptional customer service? Do you thrive at the intersection of clinical care, communication, and advocacy? If you're driven to elevate the patient and family experience while collaborating across hospital teams, we want to hear from you. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC001517 LAN - Nursing Administration (LMC) Pay Rate Type Hourly Pay Grade Health-25 Scheduled Weekly Hours 40 Work Shift Day (United States of America) As a Patient Experience Liaison, you will serve as a trusted advocate for patients and their families throughout their hospital journey. You'll work collaboratively with clinical teams, hospital departments, and leadership to address concerns, remove barriers, and ensure every patient feels heard, respected, and supported. You'll also play a key role in driving organizational improvement by analyzing feedback, monitoring HCAHPS results, and co-chairing the Patient Experience / Engagement Committee. Duties include but not limited to: * Conduct targeted patient rounding to support care planning, patient flow, and reduced length of stay * Build meaningful rapport with patients and families to understand what matters most to them * Investigate and resolve patient and family concerns with empathy, clarity, and professionalism * Act as a liaison between patients/families, hospital departments, and administration * Communicate delays, coordinate services, and help remove obstacles to care * Educate staff on humanizing the patient experience using real-time feedback and trends * Monitor, analyze, and distribute HCAHPS results to drive service excellence * Identify trends in complaints and collaborate on action plans for improvement * Triage concerns to appropriate teams such as billing or risk management * Support emergency response protocols and regulatory compliance * Champion patient self-determination, dignity, and respect in every interaction Knowledge/Skills/Ability * Exceptional communication and customer service skills * Ability to clearly articulate ideas and adapt communication to diverse needs * High emotional itelligence, empathy, and professionalism * Strong problem-solving and prioritization skills in fast - paced environments * Ability to manage multiple tasks while maintaining composure under stress * Enthusiastic, collaborative, andn accountable team member You won't just respond to concerns-you'll help shape a culture of compassion, trust, and excellence. Your work will directly influence patient satisfaction, outcomes, and the overall hospital experience. Additional Job Description Experience * Minimum 5 years experience in a patient advocacy role in the acute care setting. * Minimum 2 years experience in patient-centered care, acute environment preferred. * Current Certification in Basic Cardiac Life Support with the American Heart Association is required Education * RN or LPN Licensure in South Carolina If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $23k-32k yearly est. 6d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Rock Hill, SC?

The average patient access representative in Rock Hill, SC earns between $22,000 and $36,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Rock Hill, SC

$28,000

What are the biggest employers of Patient Access Representatives in Rock Hill, SC?

The biggest employers of Patient Access Representatives in Rock Hill, SC are:
  1. Tenet Healthcare
  2. Conifer Health Solutions
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