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  • MEDICAID BILLER

    Lifebridge Health 4.5company rating

    Patient access representative job in Owings Mills, MD

    MEDICAID BILLER Owings Mills, MD SINAI CORPORATE Full-time - Day shift - 8:00am-4:30pm Professional 92200 $19.75-$30.09 Experience based Posted: October 21, 2025 Apply Now // Setting the Saved Jobs link function setsavedjobs(externalidlist) { if(typeof externalidlist !== 'undefined') { var saved_jobs_query = '/jobs/search?'+externalidlist.replace(/\-\-/g,'&external_id[]=')+'&saved_jobs=1'; var saved_jobs_query_sub = saved_jobs_query.replace('/jobs/search?','').replace('&saved_jobs=1',''); if (saved_jobs_query_sub != '') { $('.saved_jobs_link').attr('href',saved_jobs_query); } else { $('.saved_jobs_link').attr('href','/pages/saved-jobs'); } } } var is_job_saved = 'false'; var job_saved_message; function savejob(jobid) { var job_item; if (is_job_saved == 'true') { is_job_saved = 'false'; job_item = ''; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been removed.'); } else { is_job_saved = 'true'; job_item = ''+'--'+jobid; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been saved!'); } document.cookie = "c_jobs="+job_item+';expires=;path=/'; $('.button-saved, .button-save').toggle Class('d-none'); $('.button-saved').append(' '); $('.saved-jobs-alert-wrapper').fade In(); set Timeout(function() { $('.button-saved').html('Saved'); $('.saved-jobs-alert-wrapper').fade Out(); }, 2000); // Setting the Saved Jobs link - function call setsavedjobs(job_item); } Save Job Saved Summary Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. About the Role: Edits all healthcare claims for accurate submission according to local and federal regulations. Meets individual quality and quantity performance goals and expectations. Assists the department in meeting performance goals. Imports, edits, corrects and transmits claims to third party payers on a daily basis. Prepares daily claims submission tracking and error reports. Assists in implementing billing system upgrades. Information and claim resolution and correction. Key Responsibilities: Edits all healthcare claims Investigates and/or refers to management systemic issues that cause delays in reimbursement. Manages billing compliance. Requirements: Education: HS Diploma/GED preferred Experience: 1 to 3 years of experience of account follow up experience in multi-payer hospital setting. Prefer inpatient medicaid experience. Prefer experience with Telligen and 3808 process. Once training is successfully completed, opportunity to work remotely 3 days per week!! KEY WORDS: Medicaid Biller Additional Information What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapbnsta"; var cslocations = $cs.parse JSON('[{\"id\":\"2093718\",\"title\":\"MEDICAID BILLER\",\"permalink\":\"medicaid-biller\",\"geography\":{\"lat\":\"39.4011979\",\"lng\":\"-76.7788563\"},\"location_string\":\"10090 Red Run Blvd, Owings Mills, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
    $37k-44k yearly est. 1d ago
  • Earned Value Management Scheduler

    Gridiron It

    Patient access representative job in Chantilly, VA

    The Earned Value Management (EVM) scheduler is a critical role responsible for developing, maintaining, and analyzing the Integrated Master Schedule (IMS) to ensure the project is on track with its objectives, milestones, and baseline requirements. The scheduler works closely with program manager, control account mangers (CAMs), and cost analysts, ensuring that the project schedule is realistic, and compliant with industry standards, such as EIA-748. The ideal candidate will possess a strong blend of technical, analytical, and leadership skills, with a proven ability to support the planning, execution, and monitoring of complex programs. Responsibilities Develop, maintain, and analyze the Integrated Master Schedule (IMS) in compliance with EIA-748 Earned Value Management System (EVMS) guidelines. Collaborate with CAMs and other team members to define detailed work packages, logic, and resource requirements. Perform comprehensive schedule analysis, including critical path analysis, to identify and mitigate schedule risks. Conduct Schedule Risk Assessments (SRAs) to ensure the IMS is realistic and achievable. Execute DCMA 14-Point Health Checks and EV Compliance Metrics to ensure schedule quality. Support all program review meetings, including Integrated Baseline Reviews (IBRs), as the scheduling subject matter expert. Generate and present schedule metrics and status reports, including Schedule Performance Index (SPI), Schedule Variance (SV), and Estimate at Completion (EAC). Support the monthly EVM business rhythm by collecting and incorporating schedule updates and forecasts. Prepare and deliver schedule data for contract deliverables, such as the Integrated Program Management Data and Analysis Report (IPMDAR). Qualifications Bachelor's degree in business, or business-related field Active TS/SCI clearance; willingness to obtain a polygraph Experience with Agile methodology and tools such as JIRA. 5+ years of experience with industry-standard scheduling software Microsoft Project or Primavera. 5+ years of experience in project planning and scheduling programs with EIA-748 EVMS requirements. Experience with government or defense contracts requiring EVMS reporting. Experience performing detailed schedule analysis, variance reporting, and critical path analysis. Additional Qualifications Project Management Professional (PMP), PMI Scheduling Professional (PMI-SP), or an EVM Certification Experience with EVM software tools (e.g., Deltek Cobra) Ability to work independently and collaboratively in a fast-paced, complex environment. Possession of strong analytical, problem-solving, and communication skills. Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required. Compensation and Benefits Salary Range: $110,000 - $240,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.) Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs. Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.
    $42k-81k yearly est. 3d ago
  • Manufacturing Customer Service Representative

    ESI Total Fuel Management

    Patient access representative job in Ashburn, VA

    ABOUT OUR COMPANY ESI Total Fuel Management is a highly regarded engineering, manufacturing, and services company that provides resiliency for the global data center sector. Our mission is to support and serve mission critical businesses with expertise and leadership by providing innovative solutions, ensuring generator uptime, and guaranteeing environmental compliance against fuel-related risks. As a leader in the field, we are committed to exemplary character, competency, and dedication, and we thrive on our ability to deliver exceptional results. With principles centered on Biblical values, we emphasize a servant attitude toward our team internally and our customers externally. ABOUT THE INDUSTRY The data center industry is thriving with a compound annual growth rate of 10.9% through 2030 and is being driven by the continued growth of data demand for social, mobile, analytics, and cloud services worldwide, including AI, gaming, driverless cars, and augmented reality. As pioneers in fuel management and resiliency for emergency generators in data centers and critical facilities, ESI is experiencing rapidly scaling growth. POSITION SUMMARY We are seeking a full-time, experienced Manufacturing Customer Service Representative to join our high-performance team and be a part of our journey to shape the future of the US data center community by delivering resilient and sustainable solutions that make a difference. This individual will play a key role in coordinating internal processes, maintaining CRM data, and ensuring timely and accurate communication across departments. The ideal candidate will have a strong background in sales support, preferably within the manufacturing, HVAC, or MEP sectors. KEY RESPONSIBILITIES SALES PROCESS COORDINATION - Traffic sales opportunities for products and services (excluding fuel) through the ESI process by engaging and coordinating with various departments. CRM & BACKLOG MANAGEMENT - Maintain and update the sales backlog within Acumatica's CRM module/dashboard, ensuring accuracy and timeliness of data entry. REPORTING & ANALYSES - Generate and present KPI reports on sales trends, opportunity sources, and pipeline health to support strategic decision-making. KEY TEAM JOB TASKS Serve as the point of contact for internal departments regarding active sales opportunities. Escalate issues or delays to the Chief Operating Officer and Business Development Director as needed. Assist with customer inquiries related to quotes, proposals, and delivery timelines. Ensure professional and timely communication with external stakeholders. Collect and analyze data on sales trends and lead sources. Monitor pipeline stages and flag delays or missing information. KEY COMPETENCIES Team player who communicates well across departments. Well organized with systematic approach to tracking historical information. Emotionally intelligent with focus on relationship building with stakeholders. Problem solving mindset with the ability to quickly adapt plans to meet emerging challenges. Detailed oriented. EDUCATION AND EXPERIENCE REQUIRED 5+ years of experience supporting or managing sales processes, ideally in manufacturing, HVAC, or MEP sectors. Strong organizational and communication skills. Experience with CRM platforms (Acumatica preferred). Detail-oriented with a proactive problem-solving mindset. ATTRIBUTES DESIRED Positive and personable high-performance team member. Servant leader who demonstrates integrity, reliability, and stability. Focused and driven, seeking to grow and increase knowledge. Exemplary character and integrity. Ability to work effectively in a fast-paced, cross-functional environment. WE OFFER Profit sharing, eligible after one year of employment. Flexibility to direct to company 401(k) or for personal discretion e.g., student loan repayment, housing costs, family expenses etc. 401(k) Retirement Plan: The retirement program allows you to set aside money for your retirement upon hire. You will also receive an employer contribution of 3%, regardless of your participation in the 401(k) plan, of your eligible compensation, defined as salary, overtime, bonus, commission and shift differential, upon hire and will become 100% vested in your employer contribution after meeting eligibility requirements of 1,000 hours per year with a 2-year cliff vesting schedule. Health Insurance: Eligible for group medical, dental, and vision insurance effective on the first day of employment. Employer Sponsored Life AD&D, Long-term, and Short-term Disability: The plan is available to eligible employees effective on the first day of employment. Flexible Spending Account for medical and dependent care expenses: The plan is available to eligible employees after 90 days of employment and allows employees to set aside a specific pretax dollar amount for dependent care expenses and specified medical care. Employee Wellness Program: Our wellness program provides employees with a comprehensive health assessment and customizable plan as well as tools and resources for ongoing education and optimization. The plan is available to eligible employees effectively on the first day of employment. Employee Assistance Program (EAP): The EAP program is a work/life benefit available to employees and their dependents at hire. The program provides confidential and free access to legal, financial, wellness and work/life resources. The program is available at hire. Vacation: Eligible for 2 weeks' paid vacation annually. Eligible to use vacation days after 90 days of employment. Holiday: Eligible for paid holidays per ESI Holiday schedule plus your birthday off, if date occurs during a weekday Sick Policy: Eligible for paid sick days. This policy is subject to change if abuse occurs. Eligible after 90 days of employment. Employee Discount Program: Our discount program provides employees with discounted products and services ranging from sporting events, amusement parks, hotels and shopping. The program is available at hire. At ESI Total Fuel Management, we're not just looking for a Customer Service Representative. We're seeking a dedicated team player who can help us drive industry growth and innovation. If you're ready to take on these responsibilities and help us fuel mission-critical facilities with reliability and expertise, we want to hear from you. ESI is an Equal Employment Opportunity Employer.
    $26k-34k yearly est. 2d ago
  • Scheduling Coordinator

    Omaha Oral Surgery

    Patient access representative job in Washington, DC

    This is an in-person, Monday-Friday position. we are looking for 2 individuals, 1 at each location listed below: West Dodge: 8340 West Dodge Rd, Suite 101, Omaha, NE 68114 NEW Maple location: 3585 N 168th Court, Omaha, NE 68116 We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Role and ResponsibilitiesThe Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.Greets patients and visitors immediately upon arrival with a friendly demeanor.Answers the phone promptly with a smile.Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.Prepares a daily schedule for each provider.Prepares patient charts.Manages patient flow to reduce patient wait time.Assists patients as necessary.Maintains reception area in a neat and orderly condition.Maintains professional relationship with referring offices.Maintains confidentiality of all information in accordance with HIPAA.Performs other related duties as assigned. Education and Experience High school diploma or equivalent required.One year of customer service experience required. Skills and Abilities Understanding of dental terminology.Friendly, inviting, and professional personality and presence.Basic office skills such as typing and filing.Good organizational skills.Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans PI62a4af262f80-30***********1
    $44k-69k yearly est. 2d ago
  • Front Desk Coordinator

    ROCS Grad Staffing

    Patient access representative job in Arlington, VA

    A rapidly growing organization is searching for a Front Desk Administrator. This team is looking for an energetic and organized person to assist at the front desk with scheduling operations and promoting a warm and inviting environment. Duties: Answering a multi-line phone system Scheduling appointments Greeting visitors Checking patients in and out for appointments Calendar management Requirements: Completed Bachelor's Degree Strong attention-to-detail and organizational skills Tech-savvy and proficient in MS Office, and social media platforms Confident interactive with patients over the phone Friendly, energetic warm, and welcoming demeanor Strong verbal and written communication skills Proactive, creative, and able to think outside the box
    $27k-35k yearly est. 2d ago
  • Construction Management Representative

    Project Solutions 4.6company rating

    Patient access representative job in Washington, DC

    Salary Range: $80,000-$95,000 DOE Period of Performance: 9 months; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project to support fire suppression and alarm system installation at the USPP Aviation Building in Anacostia Park, Washington, DC. The work includes sprinkler systems for two aircraft hangars, new water distribution line tied to the local main, installation of an oil/water separator, and a new fire alarm system meeting NPS and NFPA standards. Scope also addresses facility-wide fire code compliance updates. Project will be completed in one phase. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Understand and document inspections with pictures and reports during and post construction as well as mock-up inspections. Monitor Construction Contractor compliance with Accident Prevention Plans (APP), Asbestos hazard Abatement Plan (AHAP), and applicable safety requirements. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field preferred . Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management. Direct experience with fire protection, alarm systems, or other mechanical/electrical upgrades in operational or occupied facilities preferred . Familiarity with water distribution, piping systems, and oil/water separator installation preferred . Proven knowledge of applicable NFPA, NPS, and building code standards. Strong communication and reporting skills, with a track record of timely c oordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives preferred Experience working on federally funded projects or within historic and environmentally sensitive sites strongly preferred Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit. Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions. Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms. Ability to interpret construction schedules and accurately assess and document project progress. Capable of reviewing and evaluating payment requests against completed work and contractual milestones. Relevant experience on projects involving similar scope of work. OSHA 30 construction safety training preferred . Written and verbal communication, problem-solving, and conflict resolution skills Strong computer and technology literacy to utilize PCs and mobile devices. Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized. Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects. Ability to walk or climb on a daily basis to observe contract performance. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets
    $80k-95k yearly Auto-Apply 37d ago
  • Registrar (Immediate Opening)

    Dc Scholars Public Charter School 4.1company rating

    Patient access representative job in Washington, DC

    About DC Scholars: DC Scholars Public Charter School was founded in 2012 and serves approximately 500 students in Preschool - 8th grade. DC Scholars develops life-long scholars who have the academic knowledge and skills, individual passions, and community-mindedness necessary to succeed in and contribute to an ever changing world. We have cultivated a mission-oriented and collaborative team. Our staff is enthusiastic about constantly setting and reaching a high bar for students. Position Summary The Registrar is the data and student information and recruitment expert at the school. As such, you will be responsible for recruiting families to DC Scholars, maintaining impeccable student information data and record-keeping, assisting with seamless school operations, and supporting excellent teaching and learning by providing data to inform decisions. In this role you will work closely with the school operations team to ensure the school's student information is accurate, compliant, and actionable. Additionally, you will be responsible for managing the student recruitment and registration process and maintaining complete student records. The Registrar will be a part of the Operations Team and will report to the Associate Director of Operations. Key Responsibilities Student Recruitment Design and execute the annual student recruitment and enrollment plan to achieve 100% enrollment by Day 1. Coordinate participation in citywide events (MySchoolDC fair, EdFest, community events) and host school-based recruitment events. Create and distribute family-facing communications, including letters, flyers, website updates, and social media posts. Manage accepted/waitlists, enrollment packets, and online registration processes. Design and implement family enrollment incentives to maximize yield. Plans for and executes school events for current and prospective families For events, prepare marketing materials for recruitment; coordinate staff, volunteers, and materials Lottery & Enrollment Plans and oversees execution of the annual scholar and family enrollment plan Manages the collection of student interest forms and tracking of initial enrollment and re-enrollment data Manages accepted and waiting lists Manages the distribution and collection of enrollment packets and/or online enrollment procedures for families of admitted students Support with student enrollment oversight, including updating student records, to ensure 100% on the OSSE Enrollment Audit Prepares withdrawal forms for transferring students and processes student withdrawals Manages and creates all enrollment and new student family communications (e.g. bulletins for newly enrolled students with calendar and uniform information, Dean's Lists reminders to current families, etc.) Student Information & Data Maintain accurate student records in PowerSchool and MySchoolDC portals. Manage parent portal access and support families with registration. Maintains student cumulative records in accordance with federal and school-based policies, as well as audit guidelines Ensures confidentiality and security of office space, files, and all information pertaining to students, parents, staff, and community Ensure all records comply with federal, OSSE, and PCSB audit requirements. Student Data Integrity & Reporting Conduct regular self-audits to ensure data accuracy, achieving zero audit findings. Prepare all required demographic, enrollment, and compliance reporting for OSSE, PCSB, and internal stakeholders. Support data requests for grant reporting, research, and school planning. Complete annual reporting of student demographic and enrollment data Participate in audits to ensure 100% accuracy of student data Support with student information-specific data requests relating to compliance and reporting requirements internal stakeholders, grant reports, research requests, etc. Office Operations Welcome and assist all visitors and members of the DC Scholars community who call or come to the front desk for support Set the tone for the school's warm and professional culture Coordinate and communicate with families, scholars, staff, partners (i.e. school nurse, contractors, security, etc.), and visitors as needed Supports with organizing, securing, and maintaining a pristine office space and environment Ongoing front desk duties as needed Background and Experience Bachelor's degree preferred At least two years of work experience in a similar, school-based role Experience developing strong project plans with acute attention to the smallest details to ensure smooth, predictable, and effective outcomes Demonstrated ability to plan and monitor school data Fiercely organized and execution-oriented; comfortable managing many moving parts and consistently delivering on time Exemplary communication skills (written and oral) and the ability to communicate with a wide range of clients and constituents, including scholars, parents, vendors, staff, board members, and donors Ability to maintain professionalism, confidentiality, and discretion on a variety of sensitive topics Must be highly collaborative and believe strongly in the important role of synergistic relationships in solving complex problems Ability to relentlessly pursue goals, and work through obstacles. A high degree of initiative in resolving problems and implementing solutions in a fast-paced environment Mindset Passion for educational equity and a commitment to the mission and vision of DC Scholars Strong alignment with DC Scholars' Core Values: High Bar, Passion & Persistence, Hope, Humility & Growth, and Trust Collaborative leadership style High standards of excellence for self and for others Evidence of well-developed emotional intelligence and empathy The Rewards Opportunity to work in an exciting and enjoyable environment that fosters strong family relationships and community partnerships Targeted professional development focused on bolstering leadership capabilities Supportive and Caring Community Competitive salaries Highly Competitive Benefits Packages including: 403B Retirement Plan with matching contributions Medical/Dental/Vision Insurance EAP Employee Discount through Life Mart Salary Details The salary range for this role is $69,000 to $79,000 annually in alignment with the DC Scholars salary band and our compensation philosophy. Starting salaries for new hires will be determined based on a combination of the new hire's relevant experience and market demands.
    $69k-79k yearly Auto-Apply 60d+ ago
  • Patient Service Coordinator

    Patient First 4.3company rating

    Patient access representative job in Annapolis, MD

    The responsibilities of this job include, but are not limited to, the following: Supervising all Front Office employees; Registering and discharging patients accurately; Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames; Collecting patient payments accurately; Answering incoming calls in a warm and friendly manner; Submitting monthly staffing schedule for all Front Office employees; Reviewing all Front Office reports; Implementing established procedures and policies; Assisting with training new Front Office employees; Ensuring daily deposits are completed correctly; Evaluating and completing employee performance evaluations as directed; Organizing and conducting Front Office staff meetings; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Employee must be at least 18 years of age; High school graduate or equivalent; Keyboarding experience required; Excellent verbal and written communication skills; One year of clerical experience preferred; One year of supervisory experience preferred Salary Range: $25.00 - $30.00, depending on experience. Benefits and Other Compensation: • Health, Dental and Vision insurance for employees and dependents • Disability, Life and Long Term care insurance • Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match) • Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank • Overtime Pay, Holiday Pay, Double time compensation for all holidays worked • Discounted medical treatment at any Patient First location for employees and immediate family • Bonuses include: - Recruitment bonus - Patient Care Performance bonus (center employees only) - Weekend bonus (center employees only)
    $25-30 hourly Auto-Apply 10d ago
  • Patient Access Specialist

    Artech Information System 4.8company rating

    Patient access representative job in Gaithersburg, MD

    Company: Artech Information Systems LLC Patient Access Specialist Duration: 1 Years Contract All cases including complex reimbursement issues, Providing education and information relating to the utilization of available resources to support appropriate patient access to therapies. Working patient cases that come through the Access 360 program. This role will focus on identification of access issues and excellent and responsive support providing information and resources to address reimbursement access barriers and maintaining strong internal and external communications. Key Roles/ Responsibilities: Manage day to day activities of health care provider support request and deliverables Perform intake of cases and capture all relevant information in the Access 360 Case Management system Ensure all support requested is captured within the Case Management system Ensure timely processing and resolution of cases Escalate cases appropriately to the Patient Access Associate team Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions with Access 360 PAA staff Serve as a single point of contact for Health Care Providers and patients and use regional reimbursement, distribution and payer policy expertise to provide solutions for complex patient access situations, working closely with the PAA team to appropriately escalate/resolve issues Educate offices on Access 360 programs and referral process to ensure timely case processing Qualifications/ Requirements Minimum Requirements: Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 2 years of healthcare/healthcare reimbursement experience ; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules Coordination of patient access experience Expert knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals Experience with HIPAA policy, patient access data and analytics Business travel, by air or car, is required for regular internal and external business meetings Ability to work specific shift hours Preferred: Bachelor's degree, RN, BSN, or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 3 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private public payer reimbursement policies and procedures, regulatory and administrative rules Relevant biologics healthcare/ insurance experience Billing/ Coding background in buy and bill and Specialty Pharmacy markets Expected Competencies: Ability to drive projects and cases to completion, be self ‐ directed, have excellent verbal and written communication skills Analytical thinking, problem solving and decision making Excellent customer service Effective organizational management Proficient competency using Word, Excel and PowerPoint Ability to multitask and manage multiple parallel projects Business acumen; knowledgeable in current and possible future policies, practices, trends, technology and information affecting Access Services programs Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-37k yearly est. 14h ago
  • Scheduling Specialist / Scheduling clerk job - Washington DC

    Furniture Assembly Experts

    Patient access representative job in Washington, DC

    Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.
    $46k-78k yearly est. 14h ago
  • Patient Registration Clerk

    Unity Health Care 4.5company rating

    Patient access representative job in Washington, DC

    JOB TITLE: Patient Registration Clerk FLSA : Non-Exempt REPORTS TO: Health Center Director INTRODUCTION Under the supervision of the Health Center Director, the Patient Registration Clerk performs patient registration, schedules appointments, instructs and assists clients with regard to completing paperwork and clinic procedures, answers and directs all phone calls, maintains a professional and confidential working environment. The Patient Registration Clerk assists trained staff where needed and use of initiative, sound judgment and communication skills to enable efficient and effective use of the clinic and its resources. MAJOR DUTIES/ESSENTIAL FUNCTIONS Controls the flow of patients in and out of the clinic. Performs necessary registration functions to include insurance verifications, updating demographic information, and emergency contact information. Serves as both a receptionist and liaison between patients, teammates, and staff. Reviews all client related forms for accuracy and completeness of information, assisting the client where necessary. Maintains a clean, organized, and safe working environment. Maintains files and/or client database. Schedules appointments, records information, and effectively communicates appointment schedule to client. Measures key metrics important for advanced access. Performs other duties as assigned. MINIMUM QUALIFICATIONS High school diploma or equivalent. One year of experience in an office setting, preferably a medical office setting. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong customer service background. Knowledge of medical terminology and insurances. Basic knowledge of health insurance plans such as Medicare and Medicaid preferred. Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred. Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs. Basic working knowledge of computers. Typing 40 WPM preferred. PHYSICAL EFFORT AND WORK ENVIRONMENT Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another. Must have visual acuity and the ability to sustain long periods of computer usage. May sit for prolonged periods of time at a desk, or may use the telephone for long periods of time. The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time. Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated. Must be able to effectively manage difficult situations, staff, and customers. Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable. DISTINGUISHING CHARACTERISTICS Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.
    $31k-35k yearly est. Auto-Apply 21d ago
  • UAT Patient Access Assoc 1 - Ex Emp

    Inova Health System 4.5company rating

    Patient access representative job in Alexandria, VA

    The Patient Access Associate 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer authorizations and referral requirements as required. Job Responsibilities Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions. Selects an appropriate method of communication for audiences and adjusts communication style when needed. Explains insurance benefits and patient liability by using appropriate communication methods/styles. Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis. Coordinates with other departments to assist or transport patients/visitors requiring special attention/support; Interviews patients to secure and document required medical, financial, demographic and insurance information. Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants. Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary. Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. May perform additional duties as required. Additional Requirements Certification - N/ALicensure - N/AExperience - 1 year of customer service or 1 year of experience in a medical setting. Or Associates degree in lieu of experience.Education - High School diploma or equivalent.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Bilingual Patient Representative

    Excelsia Injury Care

    Patient access representative job in Silver Spring, MD

    About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program What You'll Do Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Who You Are High school diploma or GED equivalent. 6 months+ of medical experience in an administrative physician office setting. Must have reliable transportation Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities. Basic telephone and computer skills. Tact and skill in patient management. Excellent communication and organizational skills. Basic understanding of medical office procedures. Ability to effectively interact with doctors, patients and co-workers. Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration). Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Compensation: $18 per hour Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
    $18 hourly 30d ago
  • Radiology Scheduling/Registration Clerk

    VHC Health 4.4company rating

    Patient access representative job in Alexandria, VA

    Job Description Qualifications Purpose & Scope: Working as a member of a call center team, employee schedules, pre-registers, reschedules, and cancels patients for Outpatient Radiology procedures. Will also act as a liaison in communicating with Insurance Verification and Front Desk departments to ensure patient financial security. Education: High school diploma or equivalent is preferred. Experience: Under a year of experience in the healthcare field is preferred. Certification/Licensure: None.
    $25k-33k yearly est. 8d ago
  • In Home Care Scheduling Specialist

    Right at Home 3.8company rating

    Patient access representative job in Ellicott City, MD

    Job Description Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth. With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful. What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection. What you need to be successful To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting. Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position. Knowledge and skills required for the position are: Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas. 2 years high volume scheduling experience Taking / Making 50+ calls and emails per day, great at multi-tasking customer services strategic thinking solution driven team player adaptable organized detail oriented fast paced environment leader empathetic communication Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
    $55k yearly 11d ago
  • Patient Representative

    Miravistarehab

    Patient access representative job in Arlington, VA

    State of Location: Virginia Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Representative: 30 hours/week Monday-Thursday PM/evening hours needed! Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com
    $26k-33k yearly est. Auto-Apply 8d ago
  • Admissions Registrar, Baltimore/Washington Campus - Elkridge, MD (Per Diem/As Needed)

    Sheppard Pratt Careers 4.7company rating

    Patient access representative job in Elkridge, MD

    Sheppard Pratt's Baltimore/Washington Campus, located in the heart of Maryland, makes it easier than ever to access the help and hope that you deserve. With psychiatric urgent care, five inpatient units, and four day hospitals, our new campus offers complete care. What to expect Under general supervision, performs various clerical duties to ensure accurate patient registration. Interviews patient/representative to obtain data, complete forms, and enter information into patient registration, billing and EMR systems. Additional responsibilities include: Answers phones in a timely and professional manner. Serves as one of the first points of contact to patients, their families/representatives, outside agencies, and referrers, delivers a high level of customer service. Collaborates with other Sheppard Pratt departments in a collegial manner that promotes coordination. What you'll get from us At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. What we need from you High School Diploma. One to two years of experience. Work requires substantial interpersonal skills to communicate effectively with patients, families, staff, and referral sources, sometimes under stressful circumstances. Work requires analytical ability sufficient to gather data, maintain records and files, and handle routine, noncomplex administrative details. Work requires collecting data, managing priorities, and entering patient data in computer. Must be able to operate photocopier and computer. Generally sedentary work, but requires standing and walking in order to photocopy, file, and run errands within and between buildings on grounds. WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life's challenges. Join us and be a part of a mission that changes lives! #LI-JR1
    $35k-41k yearly est. 33d ago
  • Patient Access Specialist

    Artech Information System 4.8company rating

    Patient access representative job in Gaithersburg, MD

    Company: Artech Information Systems LLC Patient Access Specialist Duration: 1 Years Contract All cases including complex reimbursement issues, Providing education and information relating to the utilization of available resources to support appropriate patient access to therapies. Working patient cases that come through the Access 360 program. This role will focus on identification of access issues and excellent and responsive support providing information and resources to address reimbursement access barriers and maintaining strong internal and external communications. Key Roles/ Responsibilities: Manage day to day activities of health care provider support request and deliverables Perform intake of cases and capture all relevant information in the Access 360 Case Management system Ensure all support requested is captured within the Case Management system Ensure timely processing and resolution of cases Escalate cases appropriately to the Patient Access Associate team Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions with Access 360 PAA staff Serve as a single point of contact for Health Care Providers and patients and use regional reimbursement, distribution and payer policy expertise to provide solutions for complex patient access situations, working closely with the PAA team to appropriately escalate/resolve issues Educate offices on Access 360 programs and referral process to ensure timely case processing Qualifications/ Requirements Minimum Requirements: Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 2 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules Coordination of patient access experience Expert knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals Experience with HIPAA policy, patient access data and analytics Business travel, by air or car, is required for regular internal and external business meetings Ability to work specific shift hours Preferred: Bachelor's degree, RN, BSN, or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 3 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private public payer reimbursement policies and procedures, regulatory and administrative rules Relevant biologics healthcare/ insurance experience Billing/ Coding background in buy and bill and Specialty Pharmacy markets Expected Competencies: Ability to drive projects and cases to completion, be self‐directed, have excellent verbal and written communication skills Analytical thinking, problem solving and decision making Excellent customer service Effective organizational management Proficient competency using Word, Excel and PowerPoint Ability to multitask and manage multiple parallel projects Business acumen; knowledgeable in current and possible future policies, practices, trends, technology and information affecting Access Services programs Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-37k yearly est. 60d+ ago
  • Scheduling Specialist / Scheduling clerk job - Washington DC

    Furniture Assembly Experts

    Patient access representative job in Washington, DC

    Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.
    $46k-78k yearly est. 60d+ ago
  • Patient Representative

    Excelsia Injury Care

    Patient access representative job in Baltimore, MD

    About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program What You'll Do Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Who You Are High school diploma or GED equivalent. 6 months+ of medical experience in an administrative physician office setting. Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities. Basic telephone and computer skills. Tact and skill in patient management. Excellent communication and organizational skills. Basic understanding of medical office procedures. Ability to effectively interact with doctors, patients and co-workers. Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration). Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
    $32k-39k yearly est. 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Rockville, MD?

The average patient access representative in Rockville, MD earns between $27,000 and $44,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Rockville, MD

$34,000

What are the biggest employers of Patient Access Representatives in Rockville, MD?

The biggest employers of Patient Access Representatives in Rockville, MD are:
  1. Trinity Health
  2. Google via Artech Information Systems
  3. Partnered Staffing
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