Customer Service Representative
Patient access representative job in Maryland Heights, MO
Waterway is hiring Customer Service Associates at our Westport location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average $19/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Westport - 11988 Westline Ind. Dr. Maryland Heights, MO 63146. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications:
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyCustomer Service Representative
Patient access representative job in Kirkwood, MO
Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average $18/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications:
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyTemp - PTA - Rehab (Days) St. Charles, MO
Patient access representative job in Saint Charles, MO
Ready to make your next career move? VieMed Healthcare Staffing is a premier staffing agency that specializes in connecting skilled professionals with healthcare facilities, ensuring seamless continuity of care and unparalleled service delivery. We are committed to quality, reliability, and integrity for both our candidates and clients. Join us in our mission to elevate healthcare staffing to new heights. We take care of you, so you can take care of others.
VHS is looking for a qualified Physical Therapy Assistant - Rehabilitation.
City: Saint Charles
State: MO
Start Date: 2025-12-22
End Date: 2026-03-23
Duration: 13 Weeks
Shift: 8 Hours Day shift
Skills: N/A
W2 Pay Rate: $40.20 *Travel and Local Rates available
Certification Requirements: CPR
At VieMed, Live Your Life isn't just a company tagline. It's a passionate commitment to improving the lives of every patient and employee.
Benefits Include:
Competitive Pay Packages
Weekly Pay Schedule via Direct Deposit
Comprehensive Medical Benefits (W-2)
Dental and Vision Supplemental Benefits (W-2)
401(k) with match (W-2)
Robust Referral Bonus Program
24/7 Dedicated team committed to your success throughout your time with VHS
Paid sick time in accordance with all applicable state, federal and local laws
Licensure, certification, travel and other reimbursements when applicable
**VHS is an Equal Opportunity Employer (“EEO”)/Protected Veterans/Individuals with Disabilities/E-Verify Employer and welcomes all to apply**
#LiveYourLife
Scheduling Specialist
Patient access representative job in Chesterfield, MO
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working 40 hours per week. Shifts are from 9:00am-5:30pm. Onsite training is required for up to 6 months.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Integrated Program Scheduling Specialist (Mid-Level or Senior)
Patient access representative job in Saint Charles, MO
Company:
The Boeing Company
Boeing Defense, Space and Security (BDS) has an exciting opportunity for a Mid-Level or Senior Integrated Program Scheduling Specialist (Level 3 or Level 4) to join the Direct Attack Weapons Program Scheduling team in Saint Charles, MO!
Strong communication and organizational skills are critical to success in this position, along with the ability to build strong relationships, collaborate in a cross-functional environment, and utilize problem-solving skills to proactively identify and manage risks and opportunities.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements in accordance with project management industry standards.
Performs studies, analysis (trend, variance, impact), risk assessments to determine impacts, and constraints involving product development, production rates, process improvement, program initiatives.
Creates schedule, reports, metrics, change activity, communicates and updates plan regularly throughout lifecycle of program or project.
Works to improve project management processes, business systems, and implement best practices that support project decision makers.
Directs all phases of projects or subsystems of major projects from inception through completion.
Acts as primary project contact to establish key stakeholder requirements and project objectives.
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Basic Qualifications (Required Skills/Experience):
3+ years' experience in program planning, project management, integrated scheduling, Industrial Engineering, Business Operations, and/or related disciplines
3+ years' experience working with and partnering with cross-functional teams on projects and initiatives
3+ years' experience using Integrated Scheduling tools such as Microsoft Project, Open Plan Professional, Primavera, etc.
3+ years' experience working with Microsoft Office Applications
Preferred Qualifications (Desired Skills/Experience):
Bachelor's Degree or higher
Active U.S. Secret Security Clearance
5+ years' experience in program planning, project management, integrated scheduling, Industrial Engineering, Business Operations, and/or related disciplines
5+ years' experience working with and partnering with cross-functional teams on projects and initiatives
5+ years' experience using Integrated Scheduling tools such as Microsoft Project, Open Plan Professional, Primavera, etc.
5+ years' experience working with Microsoft Office Applications
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Travel: May require occasional travel.
Shift: 1st Shift
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 3 (Mid-Level): $90,950 - $123,050
Level 4 (Senior): $113,050 - $152,950
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
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Right to Work Statement
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Right to Work (Spanish)
Auto-ApplyUniversity Registrar
Patient access representative job in Saint Louis, MO
The University Registrar is responsible for directing all areas of operations for the Registrar's office including student registration and records, processing of student grades, producing academic transcripts, collecting, maintaining, archiving, and releasing student records, class schedules, instructional space assignments, graduation clearance, and other related matters. The University Registrar plans and develops strategies for maintenance and upgrading of the academic information infrastructure. The University Registrar compiles data, surveys, and reports on enrollment and educational activities for administration, government, and other external agencies. Provides support and direction for all university campuses (US and International) and reports to the Sr. Vice President for Strategic Enrollment.
Essential Duties and Responsibilities*
Supervision/Oversight/Leadership - 15%
* Responsible for leading, supervising and mentoring full-time and part-time staff including all hiring, performance evaluations, disciplinary actions, professional development, and training
* Coordinates provides leadership for all functions and services of the University's Registrar's Office, including the student information system, registration, grading, degree and enrollment verification, academic records managements, transcripts, compliance, articulation, graduation auditing, and awarding of degrees.
* Promotes and maintains effective relationship with faculty, staff, and academic partners across campuses (US and International) and other institutions, collaborating on issues relating to curriculum, university policies, and other areas of registrar responsibilities.
* Supervises, trains, manages, evaluates, and develops staff within the office.
* Establishes and implements short and long range department goals, objectives, policies and operating procedures; monitors and evaluates program effectiveness; evaluates registrar activities as it relates to impact on enrollment.
* Administer departmental budgets, manage revenue and expenses, and ensure the financial viability of programs.
Records and Information Management - 20%
* Provides oversight for integrity and accuracy of student academic record-keeping and transcript production and integrity in compliance with the university's academic policies and standards.
* Monitors and verifies student enrollment data essential for official internal and external reporting related to academic and student records, including the National Student Clearinghouse, auditors, and accreditors, as needed.
* Provide oversight for evaluating and allocating transfer credits and handle the process of authorizing and receiving transcripts from other institutions.
Registration/Scheduling/Technology - 20%
* Oversees the implementation and effective use of systems for student information, degree audit, and other systems.
* Provides leadership as the key liaison to Information Technology for issues about all services offered by the Registrar's Office, including the development and maintenance of computerized records and registration systems.
* Provides strategic input and develops recommendations for the implementation of related technology applications in support of enhanced services for students, faculty, and staff.
* Develops and publishes major University information documents including, but not limited to, University Catalogs and class schedules.
* Assist Academic Affairs and Enrollment Management with developing the academic calendar.
Graduation and Credentials - 10%
* Supervises the maintenance of the degree audit system and provide oversight of the monitoring of student's progress toward degree completion.
* Provide oversight for final conferral of degrees.
Policy and Compliance - 35%
* Oversees the management of policies, processes, and operations of the Registrar's Office and provide leadership, innovation, vision, and accountability for the management of all records, registration policies, and service that support student success.
* Ensure compliance with federal and state regulations (e.g., FERPA) and provide reports to support institutional decision-making.
* Recommends and participates in the development and implementation of university policies and procedures regarding student registration, records, class schedules, instructional space scheduling, residency requirements, and graduation requirements. May serve or university planning and policy-making committees or taskforces.
* Oversees training, development, and maintenance of procedure manuals, regulations, and systems with the Registrar's office for the university community.
Secondary Duties and Responsibilities*
* Participate in taskforces and committees both internal to Webster and via associations.
* Represent Enrollment Management leadership as needed
* Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed.
Days 8:30a-4:30p with occasional evening and weekend hours. Position is primarily based at the Webster Groves campus with the option for on-site flexible.
* Master's Degree; Bachelor's Degree plus experience can substitute
* Seven years of experience in Registrar, Enrollment Management and/or student services/advising with at least 4 years of progressively responsible management, leadership, administrative, supervisory, professional experience.
Functional/Technical Skills*
* Experience in understanding, interpreting, and implementing FERPA regulations and experience on issues on the protection of confidential student records.
* Extensive knowledge of registrar functions, technology, and systems.
* Demonstrated knowledge of the rules, regulations, and laws regarding student records
* Demonstrated strong analytic and problem-solving skills with creative mindset to enhance models and processes.
* Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
* Ability to supervise and manage team members and operations
* Attention to detail and ability to deliver high quality work.
* Ability to handle multiple assignments of various durations
* Ability to work as an effective team member, and partner with others for effective solutions.
* Excellent organizational skills in identifying and prioritizing work activities
Standardized Patient
Patient access representative job in Chesterfield, MO
SUMMARY: Primary responsibilities include portray or simulate a patient as part of a case. Standardized patient learn all aspects of a case portrayal including the patients appearance, demeanor, chief complaint, symptoms, past medical history, family history, and physical findings. Standardized Patients are taught to simulate a variety of abnormal physical findings depending on the case needs.
PRINCIPLE DUTIES AND RESPONSIBILITIES: Work in a professional manner when interacting with learners, faculty, and fellow. Portray all aspects of the case as trained including history of current problem, with appropriate affect/behavior and physical findings. Demonstrate improvisational skills when appropriate in case portrayals. Teach knowledge, skills, and behaviors accurately and consistently in a learner centered approach. Complete checklists accurately and consistently. Monitor other standardized patient for quality assurance and communicate with the standardized patient Educator or staff about portrayal inconsistencies.
Inform the faculty any of changes in contact information such as name, telephone, home address, and email address. Receive ongoing feedback and modify behaviors accordingly. Provide appropriate feedback to learners and colleagues as needed by the project. Sign up for trainings and portrayals. If encountering issues that hinder ability to request shifts. During teaching or assessment activities, standardized patient should expect that the learner might do one or more of the following: conduct an interview, provide patient counseling, and/or perform physical examinations
Patient Access Representative - Florissant, MO
Patient access representative job in Florissant, MO
Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered.
Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered.
As a Patient Access Representative at TAUC you play a key role in shaping each patient's experience from start to finish. Responsibilities include:
First Impression: Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start
Efficient Check-In: Guide patients through the initial intake process with clarity and patience
Last Impression: Thank patients, leaving them with a sense of confidence and satisfaction
Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care
Perks of becoming a TAUC Team Member:
Competitive Pay: Starting at $17-$18/hour, based on experience
Flexible Schedule: Full-time, 3 days per week (8 AM-8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc.
Local Locations: Work most shifts at the closest 10 TAUC locations to you
Clear growth path with performance-based raises and promotions
Benefits
Health Insurance: Medical, dental, vision, life, and short-term
401(k) Retirement Plan: With employer match
Paid Time Off (PTO)
Free Urgent Care: For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance)
Employee Assistance Program (EAP): Includes free counseling, legal, and financial resources
Discounts:
Amazon Prime reimbursement or Sam's, Costco, or BJs base membership
Online ticket deals and more
A Day in the Role:
No two days are exactly the same, but here's what you can expect:
Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting
Input patient information accurately into our electronic medical records (EMR) system
Verify patient insurance coverage using online tools and EMR systems
Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way
Collect co-pays and explain visit costs with professionalism
Handling sensitive or difficult conversations with tact and professionalism
Answer incoming calls and assist with patient questions or follow-up
Collaborate closely with clinical staff to ensure smooth patient flow
Create a warm, helpful, and efficient front desk experience for every visitor
What You'll Gain:
Valuable clinical exposure: Learn medical terminology, EMR systems, and insurance processes
Skill-building: Develop customer service, problem-solving, and multitasking abilities
Team culture: Work alongside a supportive team that celebrates success and values your contribution
Requirements
High school diploma or equivalent
Must be at least 18 years old
Valid driver's license and reliable transportation (you may “rove” between locations during a shift)
Available to work 12-hour shifts (no overnights), with alternating weekends and holidays
Comfortable working in a fast-paced, team-driven environment
Strong communication and problem-solving skills, and customer service skills
Commitment to our core values: Kindness, Impact, Teamwork, Efficiency, and Integrity
We're proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
Join the best team in healthcare. Apply today.
Salary Description $17-18/hour
Patient Access Specialist - Carlinville
Patient access representative job in Carlinville, IL
The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.
Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic.
Job Relationships
Reports to the Operations Manager.
Principal Responsibilities
Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required.
Assist guests with the check-in process, verify demographic and insurance information, and update as needed.
Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality.
Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal.
Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards.
Refers guests with questions regarding financial liability to appropriate resource(s).
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization.
Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact.
Document guest requests to the Care Team through EHR.
Work appropriate system reports for assigned provider/provider group.
Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group.
Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience.
Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure.
Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer.
Adhere to patient service standards.
Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere.
Complete front desk and/or call center duties with a welcoming spirit and efficiency.
Adhere to appropriate workflow processes.
Collaborate with team members to deliver an exceptional guest experience.
Demonstrate an attention to detail.
Cultivate a learning/teaching environment with team members.
Support other departments as needed.
Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives.
Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic.
This is voluntary growth opportunity.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
License/Certificates
Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic.
The is a voluntary growth opportunity.
Education/Experience
High School graduate or GED preferred.
Comfortable with technology.
Preferred: Administrative or technical background acquired through completion of 2-3 years of college.
Preferred: Minimum one (1) year medical office experience
Knowledge, Skills and Abilities
Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families.
Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team.
Demonstrate a positive and professional attitude and dress at all times.
Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues.
Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members.
Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities.
Ability to effectively multitask under pressure with accuracy in a fast-paced environment.
Excellent attendance.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Treat every interaction as an opportunity to make an impact and deliver excellence.
Working Environment
Office type environment requiring frequent fluctuations between sitting and standing.
PHI/Privacy Level
HIPAA1
Auto-ApplyProject Scheduling Specialist
Patient access representative job in Hazelwood, MO
Leads, develops, coordinates, integrates, analyzes, and maintains integrated plans and schedules for complex projects, programs and change driven activities in accordance with project management industry. Leads studies/analysis (trend, variance, impact), reports, risk assessments and planning efforts to determine impacts, constraints involving product development, production rates, process improvement, program initiatives. Identifies risk and opportunity potential, develops mitigation planning and refines the business case. Develops and establishes lead time requirements. Facilitates and ensures integration of project/program plan, schedules, change and baseline management, processes, techniques considered to be best practice across the industry. Acts as primary project contact to establish key stakeholder requirements and project objectives. Directs all phases of projects or subsystems of major projects from inception through completion. Coordinates commitments with internal and external stakeholders to fulfill strategies.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
- 3-5 years of experience with project management scheduling
- Bachelor's degree - Aviation industry background
Patient Access Coordinator
Patient access representative job in Saint Louis, MO
As a Patient Access Coordinator, you will be responsible for basic clerical tasks such greeting patients and visitors, and scheduling appointments in a professional and timely manner. Our ideal candidate will exhibits and promotes ARCA's mission, vision, and values in every interaction. The successful candidate will have strong communication skills, cultural sensitivity, and a commitment to serving vulnerable populations.
Primary Duties and Responsibilities
Completes basic elgibility paperwork
Schedules first appointment for clinical services
In-clinic coordination
Coordinates with ARCA's medical providers and behavioral staff to facilitate patient access to care
Answers phone calls from prospective patients or partner organizations who are referring individuals to the clinic
Documents through electronic records software any interaction with patients and when services are provided (Carelogic)
Corresponds with multi-disciplinary team through electronic communications through multiple platforms
Patient Registration Clerk
Patient access representative job in Granite City, IL
VISION,
MISSION
&
VALUES:
Auto-ApplyPatient Registration Clerk
Patient access representative job in Granite City, IL
VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an "Enriched health and life in a just society" through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities
CUSTOMER SERVICE COMPLIANCE STATEMENT:
Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve.
POSITION DESCRIPTION:
As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Provide superior service to all customers.
2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents.
3. Able to create a patient case, utilize and document as requested.
4. Notify new patient of doctor's prescription preferences, if applicable.
5. Schedule, confirm patient appointments and interpreter services, if applicable.
6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested.
7. Process patient payments, co-pay and balanced owed including smart pay, if applicable.
8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information.
9. Ensure each patient's insurance is verified prior to being seen.
10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable.
11. Perform end-of-day batching and counting.
12. Scan paper documents into electronic chart.
13. Adhere to petty cash policy, if applicable.
14. Complete ticklers/appointments to schedule within Athena workflow dashboard.
15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete.
16. Able to create a Lab Corp indigent form/scan and distribute as needed.
17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner.
18. Coordinate with navigator to ensure patients are connected to health insurance.
19. Perform other duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES:
1. Basic keyboard/data entry skills, note taking, computer and telephone skills.
2. Must possess knowledge of basic computer screens, fields and procedures.
3. Must possess knowledge of basic medical terminology.
4. Must possess knowledge of basic telephone and paging systems, and routing calls.
5. Must possess knowledge of basic forms, applications and logs in the health care centers.
6. Ability to effectively communicate with staff members and general public in a clear,
concise, and courteous manner.
7. Ability to assess skills necessary for patient referral, if applicable.
8. Ability to assess non-scheduled patients and communicate to nursing/provider staff.
9. Ability to assess patient records, forms and charts for completeness and accuracy.
10. Ability to accept responsibility for own actions and receive supervision and direction.
11. Ability to maintain confidentiality of all patient records, communications and needs.
12. Ability to follow lines of authority when dealing with problems and issues.
13. Must maintain neat, clean, professional appearance.
14. Ability to multi-task.
EDUCATION AND EXPERIENCE:
High School diploma or equivalent is desired. Training in Medical Terminology is desired.
PHYSICAL DEMANDS:
Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds.
WORK SCHEDULE:
Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff.
COMPLIANCE STATEMENT:
Abide by the requirements of all applicable State and Federal laws.
MEDICAL HOME STATEMENT:
Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum.
COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME:
* Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents.
* Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses.
* Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits.
* Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options.
* Disability Insurance: Employer-paid disability insurance for eligible positions.
* 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting.
* Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday.
* Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child.
* Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.
Patient Access Representative
Patient access representative job in East Saint Louis, IL
Job Description
To perform all registration responsibilities at Touchette Regional Hospital for patients seeking admission, emergency treatment, and/or outpatient services. This includes but is not limited to: order entry tasks, checking for Medical Necessity, and verifying insurance eligibility. This position also requires verifying charity eligibility, collecting insurance copayments, deductibles, and all other responsibilities associated with processing a patient visit.
Functions and Duties:
Exhibits excellent customer service skills during any function of the registration process, including understanding when an interpreter is needed, providing patients with additional information regarding Medicare responsibilities, or more information regarding medical directives.
Assist in the flow of data between physicians, physician office staff, nursing floors, ancillary departments, emergency department, patient business services, insurance companies and patients while insuring patient confidentiality is not breached.
Assists patients with verification and pre-certification of insurances and acts a financial advocate for self-pay patients.
Treat patients and coworkers with courtesy and discretion. Greets and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system.
Enters confidential personal health information and financial information into computerized system with a high rate of accuracy.
Collects payment from patients, applies payments and adjustments to patient accounts in the computer system, and reconciles daily cash reports.
Verify that all tests pass Medicare Medical Necessity. In the event a test fails, ensures that the Advanced Beneficiary Notice (ABN) is created and presented to the patient along with an information sheet describing to the patient their options.
Ensure that the Medicare Secondary Payer Questionnaire is accurately completed with the responses provided by the patient and adjust Medicare payment sequence when necessary.
Verify insurance eligibility for each patient using system program, and update the record to reflect any updated information or changes necessary.
Document any and all discrepancies in the patient record that affects insurance.
Confirm charity eligibility for all self-pay patients that meet hospital criteria and discuss the outcome with the patients.
Performs all other duties as assigned.
Minimum Qualifications:
Education
High school diploma or GED equivalent required.
Experience
Minimum of 6 months in an office/clerical role preferred.
Patient access experience in a healthcare setting is preferred.
Certifications, Licenses, and Registrations
Certified Healthcare Access Associate (CHAA) is preferred.
Skills and Abilities
The ability to type a minimum of 40 wpm.
Knowledge of health insurance and medical terminology required.
Must have excellent interpersonal communication skills, and the ability to work with patients, their family and the general public.
Physical Demands:
Must be able to sit and/or stand for prolonged periods of time.
Must be able to wear personal protective equipment (PPE) (mask, gown, gloves) when required.
Must be able to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Must occasionally lift and/or move up to 25 pounds. May be required with assistance to push someone in a wheelchair.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Monday-Friday 8am - 4:30pm and off on weekends and holidays
Patient Access Specialist
Patient access representative job in Chesterfield, MO
We are dedicated to providing exceptional care to every patient, every time.
St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke's Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.
Position Summary:
Acts a patient liaison upon arrival to initiate patient flow and operations necessary to comply with managed care contracts and CMS regulations. Conducts face to face interview with patient to achieve successful clinical outcome and maintain charge integrity in clinically driven revenue cycle. Processes patient accounts in accordance with the departmental and institutional policies and procedures. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke's mission and values. .
Education, Experience, & Licensing Requirements:
Education: Associate Degree or equivalent work experience
Benefits for a Better You:
Day one benefits package
Pension Plan & 401K
Competitive compensation
FSA & HSA options
PTO programs available
Education Assistance
Why You Belong Here:
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke's family to be a part of making life better for our patients, their families, and one another.
Auto-ApplyPatient Service Coordinator - Full Time
Patient access representative job in Bridgeton, MO
NOW HIRING PATIENT SERVICE COORDINATOR - Full Time ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Patient Services Coordinator
Patient access representative job in Saint Louis, MO
Job Title: Patient Services Coordinator Department: Primary Care Employment Type: Full-time
Are you a passionate and dedicated individual looking to make a positive impact in the lives of patients and visitors? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at PFH Clarity Health as a Patient Service Coordinator at the front desk.
You'll greet, instruct, direct, and schedule patients and visitors. You'll also retrieve insurance and patient information, enter new and established patient information into the computer system, and perform patient care activities within the scope of data entry/processing and patient account functions. You will also be trained on and perform medical assistant duties.
The Secretary position offers…
• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Paid Time Off - 29 days per year including vacation & holiday pay
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
• Opportunities for growth and development within the organization
Essential Job Functions:
Greets, instructs, directs and schedules patients and visitors.
Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed.
Enters new and established patient information into the computer.
Answers incoming calls, schedules appointments for patients, dispatches messages and/or calls appropriately.
Performs patient care activities within the scope of data entry/processing and patient account functions.
Collection of payments, answers questions regarding insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals.
In communicating with patients, families, visitors and associates, a caring, friendly, personal and professional approach is expected.
Performs related duties as assigned.
Education and/or Experience Qualifications:
High school diploma with courses in secretarial or business practices; AND
At least three (3) years experience in a secretarial or receptionist position; OR
Graduate from an accredited school with specialization in typing and office procedures.
Additional Qualifications:
• Strong skills in Microsoft Office applications (Excel, Word, PowerPoint)
• Proficiency in using office equipment (fax, copier, printer, scanner)
• Ability to communicate effectively with a diverse workforce
• Highly detail-oriented and skilled in multitasking
Keywords: Secretary, Administrative, Clerical, Office Support, Microsoft Office, Data Entry, Customer Service, Organization
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.
Auto-ApplyCustomer Service Representative
Patient access representative job in Richmond Heights, MO
Waterway is hiring Customer Service Associates at our Richmond Heights location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $18 per hour ($16/hr base + sales bonus).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Richmond Heights - 1200 S. Brentwood Blvd, Richmond Heights MO, 63117. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications:
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyMid-Level Integrated Planning & Scheduling Specialist
Patient access representative job in Berkeley, MO
Company:
The Boeing Company
Boeing Defense, Space and Security (BDS) Integrated Planning & Scheduling (IP&S) has an exciting opportunity for a Mid-Level Integrated Planning & Scheduling Specialist (Level 3) to support various F-15 programs in Berkeley, Missouri, reporting to the F-15 IP&S manager.
Strong communication and organizational skills are critical to success in this position, along with the ability to build strong relationships, collaborate in a cross-functional environment, and utilize problem-solving skills to proactively identify and manage risks and opportunities.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements in accordance with project management industry standard
Performs studies, analysis (trend, variance, impact), risk assessments to determine impacts, and constraints involving product development, production rates, process improvement, program initiatives
Creates schedule, reports, metrics, change activity, communicates and updates plan regularly throughout lifecycle of program or project
Works to improve project management processes, business systems, and implement best practices that support project decision maker
Directs all phases of projects or subsystems of major projects from inception through completion
Acts as primary project contact to establish key stakeholder requirements and project objectives
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
Experience in a finance, scheduling, industrial engineering, change management, strategy, program management, or project management role
3+ years' experience in change management, program planning, project management, integrated scheduling, Industrial Engineering, or Business Operations
3+ years' experience developing/maintaining team schedules, resource management, earned value management, risk management, and project management
Bachelors Degree or higher
Preferred Qualifications (Desired Skills/Experience):
Experience using Open Plan Professional
Experience using Microsoft Project
Experience using Milestone Professional
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Travel: This position may require travel up to 10% of the time.
Shift: 1st Shift
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Summary pay range: $90,950 - $123,050
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Auto-ApplyPatient Registration Clerk
Patient access representative job in Granite City, IL
Job Description
VISION, MISSION & VALUES:
Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an “Enriched health and life in a just society” through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities
CUSTOMER SERVICE COMPLIANCE STATEMENT:
Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve.
POSITION DESCRIPTION:
As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Provide superior service to all customers.
2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents.
3. Able to create a patient case, utilize and document as requested.
4. Notify new patient of doctor's prescription preferences, if applicable.
5. Schedule, confirm patient appointments and interpreter services, if applicable.
6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested.
7. Process patient payments, co-pay and balanced owed including smart pay, if applicable.
8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information.
9. Ensure each patient's insurance is verified prior to being seen.
10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable.
11. Perform end-of-day batching and counting.
12. Scan paper documents into electronic chart.
13. Adhere to petty cash policy, if applicable.
14. Complete ticklers/appointments to schedule within Athena workflow dashboard.
15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete.
16. Able to create a Lab Corp indigent form/scan and distribute as needed.
17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner.
18. Coordinate with navigator to ensure patients are connected to health insurance.
19. Perform other duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES:
1. Basic keyboard/data entry skills, note taking, computer and telephone skills.
2. Must possess knowledge of basic computer screens, fields and procedures.
3. Must possess knowledge of basic medical terminology.
4. Must possess knowledge of basic telephone and paging systems, and routing calls.
5. Must possess knowledge of basic forms, applications and logs in the health care centers.
6. Ability to effectively communicate with staff members and general public in a clear,
concise, and courteous manner.
7. Ability to assess skills necessary for patient referral, if applicable.
8. Ability to assess non-scheduled patients and communicate to nursing/provider staff.
9. Ability to assess patient records, forms and charts for completeness and accuracy.
10. Ability to accept responsibility for own actions and receive supervision and direction.
11. Ability to maintain confidentiality of all patient records, communications and needs.
12. Ability to follow lines of authority when dealing with problems and issues.
13. Must maintain neat, clean, professional appearance.
14. Ability to multi-task.
EDUCATION AND EXPERIENCE:
High School diploma or equivalent is desired. Training in Medical Terminology is desired.
PHYSICAL DEMANDS:
Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds.
WORK SCHEDULE:
Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff.
COMPLIANCE STATEMENT:
Abide by the requirements of all applicable State and Federal laws.
MEDICAL HOME STATEMENT:
Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum.
COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME:
Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents.
Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses.
Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits.
Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options.
Disability Insurance: Employer-paid disability insurance for eligible positions.
401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting.
Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday.
Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child.
Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.