Patient access representative jobs in Saint Louis, MO

Ready to make your next career move? VieMed Healthcare Staffing is a premier staffing agency that specializes in connecting skilled professionals with healthcare facilities, ensuring seamless continuity of care and unparalleled service delivery. We are committed to quality, reliability, and integrity for both our candidates and clients. Join us in our mission to elevate healthcare staffing to new heights. We take care of you, so you can take care of others. VHS is looking for a qualified Physical Therapy Assistant - Rehabilitation. City: Saint Charles State: MO Start Date: 2025-12-22 End Date: 2026-03-23 Duration: 13 Weeks Shift: 8 Hours Day shift Skills: N/A W2 Pay Rate: $40.20 *Travel and Local Rates available Certification Requirements: CPR At VieMed, Live Your Life isn't just a company tagline. It's a passionate commitment to improving the lives of every patient and employee. Benefits Include: Competitive Pay Packages Weekly Pay Schedule via Direct Deposit Comprehensive Medical Benefits (W-2) Dental and Vision Supplemental Benefits (W-2) 401(k) with match (W-2) Robust Referral Bonus Program 24/7 Dedicated team committed to your success throughout your time with VHS Paid sick time in accordance with all applicable state, federal and local laws Licensure, certification, travel and other reimbursements when applicable **VHS is an Equal Opportunity Employer (“EEO”)/Protected Veterans/Individuals with Disabilities/E-Verify Employer and welcomes all to apply** #LiveYourLife

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week. Shifts are from 9:00am-5:30pm. Onsite training is required for up to 6 months. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

The University Registrar is responsible for directing all areas of operations for the Registrar's office including student registration and records, processing of student grades, producing academic transcripts, collecting, maintaining, archiving, and releasing student records, class schedules, instructional space assignments, graduation clearance, and other related matters. The University Registrar plans and develops strategies for maintenance and upgrading of the academic information infrastructure. The University Registrar compiles data, surveys, and reports on enrollment and educational activities for administration, government, and other external agencies. Provides support and direction for all university campuses (US and International) and reports to the Sr. Vice President for Strategic Enrollment. Essential Duties and Responsibilities* Supervision/Oversight/Leadership - 15% * Responsible for leading, supervising and mentoring full-time and part-time staff including all hiring, performance evaluations, disciplinary actions, professional development, and training * Coordinates provides leadership for all functions and services of the University's Registrar's Office, including the student information system, registration, grading, degree and enrollment verification, academic records managements, transcripts, compliance, articulation, graduation auditing, and awarding of degrees. * Promotes and maintains effective relationship with faculty, staff, and academic partners across campuses (US and International) and other institutions, collaborating on issues relating to curriculum, university policies, and other areas of registrar responsibilities. * Supervises, trains, manages, evaluates, and develops staff within the office. * Establishes and implements short and long range department goals, objectives, policies and operating procedures; monitors and evaluates program effectiveness; evaluates registrar activities as it relates to impact on enrollment. * Administer departmental budgets, manage revenue and expenses, and ensure the financial viability of programs. Records and Information Management - 20% * Provides oversight for integrity and accuracy of student academic record-keeping and transcript production and integrity in compliance with the university's academic policies and standards. * Monitors and verifies student enrollment data essential for official internal and external reporting related to academic and student records, including the National Student Clearinghouse, auditors, and accreditors, as needed. * Provide oversight for evaluating and allocating transfer credits and handle the process of authorizing and receiving transcripts from other institutions. Registration/Scheduling/Technology - 20% * Oversees the implementation and effective use of systems for student information, degree audit, and other systems. * Provides leadership as the key liaison to Information Technology for issues about all services offered by the Registrar's Office, including the development and maintenance of computerized records and registration systems. * Provides strategic input and develops recommendations for the implementation of related technology applications in support of enhanced services for students, faculty, and staff. * Develops and publishes major University information documents including, but not limited to, University Catalogs and class schedules. * Assist Academic Affairs and Enrollment Management with developing the academic calendar. Graduation and Credentials - 10% * Supervises the maintenance of the degree audit system and provide oversight of the monitoring of student's progress toward degree completion. * Provide oversight for final conferral of degrees. Policy and Compliance - 35% * Oversees the management of policies, processes, and operations of the Registrar's Office and provide leadership, innovation, vision, and accountability for the management of all records, registration policies, and service that support student success. * Ensure compliance with federal and state regulations (e.g., FERPA) and provide reports to support institutional decision-making. * Recommends and participates in the development and implementation of university policies and procedures regarding student registration, records, class schedules, instructional space scheduling, residency requirements, and graduation requirements. May serve or university planning and policy-making committees or taskforces. * Oversees training, development, and maintenance of procedure manuals, regulations, and systems with the Registrar's office for the university community. Secondary Duties and Responsibilities* * Participate in taskforces and committees both internal to Webster and via associations. * Represent Enrollment Management leadership as needed * Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed. Days 8:30a-4:30p with occasional evening and weekend hours. Position is primarily based at the Webster Groves campus with the option for on-site flexible. * Master's Degree; Bachelor's Degree plus experience can substitute * Seven years of experience in Registrar, Enrollment Management and/or student services/advising with at least 4 years of progressively responsible management, leadership, administrative, supervisory, professional experience. Functional/Technical Skills* * Experience in understanding, interpreting, and implementing FERPA regulations and experience on issues on the protection of confidential student records. * Extensive knowledge of registrar functions, technology, and systems. * Demonstrated knowledge of the rules, regulations, and laws regarding student records * Demonstrated strong analytic and problem-solving skills with creative mindset to enhance models and processes. * Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. * Ability to supervise and manage team members and operations * Attention to detail and ability to deliver high quality work. * Ability to handle multiple assignments of various durations * Ability to work as an effective team member, and partner with others for effective solutions. * Excellent organizational skills in identifying and prioritizing work activities

* Greet and assist all patients initially as they enter the clinic. * Check in patients, copy IDs and insurance cards, provide patient lists for the doctors and assign students. * Direct patient flow through the rest of the clinic. * Check out all clinic patients and close out the exam procedures. * Ensure all information is accurate for posting. (Ex. Check that the chart is completely filled in.) * Post super bills for all patients handled. * Reconcile all monies with the super bills. * Review super bills for accuracy. * Help guide students and patients to dispensary and prepare them to be seen. Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Shift 8:00AM - 5:00PM / Monday-Friday Minimum Qualifications High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Certifications as required by regulatory agencies is necessary Preferred Qualifications * 3-5 years patient/customer service experience. * Knowledge of Microsoft Office, especially Microsoft Word * Knowledge of Microsoft Outlook and Excel * Experience in a health/patient care environment * Experience working with insurances and insurance companies * Familiarity with medical terminology, particularly Optometry and Ophthalmology Anticipated Hiring Range Salary Range: $17.00-$19.00 hourly Grade: GGS-006 University Title: Clinical Technician II Internal applicants can determine their University title by accessing the Talent Profile tile in my HR. Application Materials * Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. * Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: **************************************************** * Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email **************************. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Explore Jobs * Sign In * New User

SUMMARY: Primary responsibilities include portray or simulate a patient as part of a case. Standardized patient learn all aspects of a case portrayal including the patients appearance, demeanor, chief complaint, symptoms, past medical history, family history, and physical findings. Standardized Patients are taught to simulate a variety of abnormal physical findings depending on the case needs. PRINCIPLE DUTIES AND RESPONSIBILITIES: Work in a professional manner when interacting with learners, faculty, and fellow. Portray all aspects of the case as trained including history of current problem, with appropriate affect/behavior and physical findings. Demonstrate improvisational skills when appropriate in case portrayals. Teach knowledge, skills, and behaviors accurately and consistently in a learner centered approach. Complete checklists accurately and consistently. Monitor other standardized patient for quality assurance and communicate with the standardized patient Educator or staff about portrayal inconsistencies. Inform the faculty any of changes in contact information such as name, telephone, home address, and email address. Receive ongoing feedback and modify behaviors accordingly. Provide appropriate feedback to learners and colleagues as needed by the project. Sign up for trainings and portrayals. If encountering issues that hinder ability to request shifts. During teaching or assessment activities, standardized patient should expect that the learner might do one or more of the following: conduct an interview, provide patient counseling, and/or perform physical examinations

Full-time Description Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered. Company Overview: Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered. As a Patient Access Representative at TAUC you play a key role in shaping each patient's experience from start to finish. Responsibilities include: First Impression: Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start Efficient Check-In: Guide patients through the initial intake process with clarity and patience Last Impression: Thank patients, leaving them with a sense of confidence and satisfaction Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care Perks of becoming a TAUC Team Member: Competitive Pay: Starting at $17-$18/hour, based on experience Flexible Schedule: Full-time, 3 days per week (8 AM-8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc. Local Locations: Work most shifts at the closest 10 TAUC locations to you Clear growth path with performance-based raises and promotions Benefits Health Insurance: Medical, dental, vision, life, and short-term 401(k) Retirement Plan: With employer match Paid Time Off (PTO) Free Urgent Care: For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance) Employee Assistance Program (EAP): Includes free counseling, legal, and financial resources Discounts: Amazon Prime reimbursement or Sam's, Costco, or BJs base membership Online ticket deals and more A Day in the Role: No two days are exactly the same, but here's what you can expect: Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting Input patient information accurately into our electronic medical records (EMR) system Verify patient insurance coverage using online tools and EMR systems Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way Collect co-pays and explain visit costs with professionalism Handling sensitive or difficult conversations with tact and professionalism Answer incoming calls and assist with patient questions or follow-up Collaborate closely with clinical staff to ensure smooth patient flow Create a warm, helpful, and efficient front desk experience for every visitor What You'll Gain: Valuable clinical exposure: Learn medical terminology, EMR systems, and insurance processes Skill-building: Develop customer service, problem-solving, and multitasking abilities Team culture: Work alongside a supportive team that celebrates success and values your contribution Requirements High school diploma or equivalent Must be at least 18 years old Valid driver's license and reliable transportation (you may “rove” between locations during a shift) Available to work 12-hour shifts (no overnights), with alternating weekends and holidays Comfortable working in a fast-paced, team-driven environment Strong communication and problem-solving skills, and customer service skills Commitment to our core values: Kindness, Impact, Teamwork, Efficiency, and Integrity We're proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients. Join the best team in healthcare. Apply today. Salary Description $17-18/hour

Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Integrated Planning and Scheduling Specialist (IP&S) - (Associate or Mid-Level) (Level 2 or Level 3) to support the Air Dominance Proprietary Program in Hazelwood, MO reporting to the AD Proprietary Program Sr. IP&S Manager. We are committed to providing our team equal opportunity for growth in a stable work environment. We encourage every teammate to feel empowered to bring their best through creativity, innovation, and diversity, as this drives a positive culture through transparency, safety, quality, and respect. Above all, employees will be provided the opportunity to seek, speak, and listen within the organization. Position Responsibilities: Supports preparation, development, and coordination of an integrated plan and schedule to meet program and/or project requirements Assists with the development of program plans, and schedules and coordinates with affected organizations, documents work statements, and resulting schedules Supports the integration of program plans and schedules, horizontally and vertically, across company functions, product groups, suppliers, and partners of moderate complexity Identifies and reports performance variances Develops the Integrated Master Production Plan, and schedules and supports change incorporation plans related to Integrated Scheduling products Participates in the review of proposed changes to the baseline This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Basic Qualifications (Required Skills/Experience): 1+ years' experience in program planning, project management, integrated scheduling, Industrial Engineering, Business Operations, and/or related disciplines. 1+ years' experience working with and partnering with cross-functional teams on projects and initiatives. 1+ years' experience working with Microsoft Office Applications. Preferred Qualifications (Desired Skills/Experience): Bachelor's Degree or higher 1+ years' experience using Integrated Scheduling tools such as Microsoft Project, Open Plan Professional, Primavera, etc. Level 2: 1 or more years' related work experience or an equivalent combination of education and experience Level 3: 3 or more years' related work experience or an equivalent combination of education and experience Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense. Shift: 1st Shift Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 2 - $76,500 - $103,500 Level 3 - $94,350- $127,650 Applications for this position will be accepted until January 16, 2026 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Imagine working at the forefront of innovation in health insurance and joining a team of passionate visionaries working to fix healthcare in our communities. Simpara is a high-growth, award-winning benefit consulting firm based in St. Louis, MO. We are transforming the health insurance model and delivering unrivaled outcomes in driving value-based care and reducing health spend. Our evidence-based strategies are helping employers reduce their healthcare spend by as much as 50% while improving the care and the benefits for their people. We're looking a driven individual to join our patient advocate team to drive our mission to make our communities stronger and healthier. What You'll Do Organize, facilitate, and evaluate care options to best meet the individual's mental, physical, and emotional health Support patients throughout the healthcare process, from detection to treatment and beyond Provide resources for patients seeking reliable information Strive to achieve holistic client well-being by advocating for their needs, identifying in-network provider solutions, and ensuring solutions are cost-effective Help patients to overcome barriers such as financing or transport Refer patients to Counselors, as needed Manage timely appointment scheduling for tests and procedures Coordinating care with a patient's care team Provide emotional support and empowerment to patients and their loved ones Acting as primary advocate for employees navigating their healthcare choices and benefits Delivering and communicating ROI for our clients Requirements Ideally 1+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or other client-facing role Strong leadership skills Impressive executive presence and communication abilities Ability to create structure in ambiguous situations and design effective processes Bias for action Natural problem solver Passion for being a part of a fast-growing company making a difference in our communities Excellent verbal and written communication skills Openness towards different cultures, beliefs, and traditions Sensitivity, discretion, and respect Benefits $40,000-$45,000 salary range with bonus opportunity 100% company-paid health, dental, life, long-term disability, & short-term disability 401(k) with company match Generous PTO immediately upon hire Paid holidays

Job Description Imagine working at the forefront of innovation in health insurance and joining a team of passionate visionaries working to fix healthcare in our communities. Simpara is a high-growth, award-winning benefit consulting firm based in St. Louis, MO. We are transforming the health insurance model and delivering unrivaled outcomes in driving value-based care and reducing health spend. Our evidence-based strategies are helping employers reduce their healthcare spend by as much as 50% while improving the care and the benefits for their people. We're looking a driven individual to join our patient advocate team to drive our mission to make our communities stronger and healthier. What You'll Do Organize, facilitate, and evaluate care options to best meet the individual's mental, physical, and emotional health Support patients throughout the healthcare process, from detection to treatment and beyond Provide resources for patients seeking reliable information Strive to achieve holistic client well-being by advocating for their needs, identifying in-network provider solutions, and ensuring solutions are cost-effective Help patients to overcome barriers such as financing or transport Refer patients to Counselors, as needed Manage timely appointment scheduling for tests and procedures Coordinating care with a patient's care team Provide emotional support and empowerment to patients and their loved ones Acting as primary advocate for employees navigating their healthcare choices and benefits Delivering and communicating ROI for our clients Requirements Ideally 1+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or other client-facing role Strong leadership skills Impressive executive presence and communication abilities Ability to create structure in ambiguous situations and design effective processes Bias for action Natural problem solver Passion for being a part of a fast-growing company making a difference in our communities Excellent verbal and written communication skills Openness towards different cultures, beliefs, and traditions Sensitivity, discretion, and respect Benefits $40,000-$45,000 salary range with bonus opportunity 100% company-paid health, dental, life, long-term disability, & short-term disability 401(k) with company match Generous PTO immediately upon hire Paid holidays

Our Story: Join us at Shared Practices Group, where we're revolutionizing dental care and enhancing lives through our innovative implant solutions, particularly the life-changing All-on-4 dental implants. These revolutionary procedures not only improve health but also boost confidence and self-esteem by providing a stable, natural-looking set of teeth. They improve speech, eating comfort, and overall quality of life, promising a transformative experience for our patients?. Your Role in Our Mission: As a Patient Care Coordinator, you're not just answering phones and supporting patients in their journey; you're providing a pathway to confidence and improved quality of life. With your expertise in patient care, particularly in healthcare, you'll be the first connection to patients when they are embarking on their journey with us. You'll be part of a solution that significantly impacts their daily lives and long-term health. Your role will involve engaging directly with patients, understanding their needs, and ensuring their journey is as seamless as possible. Your Impact: You'll be the comforting voice on the other line, connecting with each patient at a time. With your 3-5 years of consultative Patient Care experience, you'll drive growth, foster patient relationships, and navigate the journey from consultation to life-changing treatment. What You'll Do: Answer the incoming calls to the practice and be the first point of contact for each new lead, ensuring the call is robust and connective so the patient feels confident booking with us. Additionally, you'll take incoming calls for existing patients, ensuring their journey is meticulous in completion as they make each step in their treatment. Follow through with patients who do not accept the same day as their consult. You'll complete reporting and patient tracking for the office to show practice performance and follow through for each opportunity that comes through our door. Develop and nurture lasting relationships, guiding patients from initial inquiry to post-treatment care. You'll be the back up for Consults if the office is double-booked, ensuring timeliness and efficiency in the office. Assist the Smile Consultant with his/her practice management responsibilities, including bill pay, email management, managing patient records and forms, and anything else that helps the office to run smoothly. What We Offer: You'll have the opportunity to make a meaningful impact in patients' lives every day. In addition to a rewarding career, we provide a comprehensive benefits package that includes: Medical, dental, and vision insurance Company-paid life insurance 401(k) retirement plan Short-term disability and additional optional benefits Paid vacation and sick Paid holidays Opportunities for ongoing professional development and growth Schedule: Monday - Friday Compensation: $20-$22/hr SPG is a great place to not only work but to begin a rewarding career. If you've ever imagined being a part of a team that helps change lives by giving patient's their confidence back through a new smile, this is the career for you! If you feel you would be an ideal fit for our team and have a passion for changing people's lives then we encourage you to apply today! Join Us: If you're driven by the prospect of making a tangible difference in people's lives and are ready to take your career to new heights, we invite you to apply and help us continue our journey of empowering better lives. Salary Description $20-$22/hr

Job Description To perform all registration responsibilities at Touchette Regional Hospital for patients seeking admission, emergency treatment, and/or outpatient services. This includes but is not limited to: order entry tasks, checking for Medical Necessity, and verifying insurance eligibility. This position also requires verifying charity eligibility, collecting insurance copayments, deductibles, and all other responsibilities associated with processing a patient visit. Functions and Duties: Exhibits excellent customer service skills during any function of the registration process, including understanding when an interpreter is needed, providing patients with additional information regarding Medicare responsibilities, or more information regarding medical directives. Assist in the flow of data between physicians, physician office staff, nursing floors, ancillary departments, emergency department, patient business services, insurance companies and patients while insuring patient confidentiality is not breached. Assists patients with verification and pre-certification of insurances and acts a financial advocate for self-pay patients. Treat patients and coworkers with courtesy and discretion. Greets and directs patients, salespeople, and visitors. Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system. Enters confidential personal health information and financial information into computerized system with a high rate of accuracy. Collects payment from patients, applies payments and adjustments to patient accounts in the computer system, and reconciles daily cash reports. Verify that all tests pass Medicare Medical Necessity. In the event a test fails, ensures that the Advanced Beneficiary Notice (ABN) is created and presented to the patient along with an information sheet describing to the patient their options. Ensure that the Medicare Secondary Payer Questionnaire is accurately completed with the responses provided by the patient and adjust Medicare payment sequence when necessary. Verify insurance eligibility for each patient using system program, and update the record to reflect any updated information or changes necessary. Document any and all discrepancies in the patient record that affects insurance. Confirm charity eligibility for all self-pay patients that meet hospital criteria and discuss the outcome with the patients. Performs all other duties as assigned. Minimum Qualifications: Education High school diploma or GED equivalent required. Experience Minimum of 6 months in an office/clerical role preferred. Patient access experience in a healthcare setting is preferred. Certifications, Licenses, and Registrations Certified Healthcare Access Associate (CHAA) is preferred. Skills and Abilities The ability to type a minimum of 40 wpm. Knowledge of health insurance and medical terminology required. Must have excellent interpersonal communication skills, and the ability to work with patients, their family and the general public. Physical Demands: Must be able to sit and/or stand for prolonged periods of time. Must be able to wear personal protective equipment (PPE) (mask, gown, gloves) when required. Must be able to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must occasionally lift and/or move up to 25 pounds. May be required with assistance to push someone in a wheelchair. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Monday-Friday 8am - 4:30pm and off on weekends and holidays

VISION, MISSION & VALUES:

VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an "Enriched health and life in a just society" through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities CUSTOMER SERVICE COMPLIANCE STATEMENT: Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve. POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide superior service to all customers. 2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents. 3. Able to create a patient case, utilize and document as requested. 4. Notify new patient of doctor's prescription preferences, if applicable. 5. Schedule, confirm patient appointments and interpreter services, if applicable. 6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested. 7. Process patient payments, co-pay and balanced owed including smart pay, if applicable. 8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information. 9. Ensure each patient's insurance is verified prior to being seen. 10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable. 11. Perform end-of-day batching and counting. 12. Scan paper documents into electronic chart. 13. Adhere to petty cash policy, if applicable. 14. Complete ticklers/appointments to schedule within Athena workflow dashboard. 15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete. 16. Able to create a Lab Corp indigent form/scan and distribute as needed. 17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner. 18. Coordinate with navigator to ensure patients are connected to health insurance. 19. Perform other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES: 1. Basic keyboard/data entry skills, note taking, computer and telephone skills. 2. Must possess knowledge of basic computer screens, fields and procedures. 3. Must possess knowledge of basic medical terminology. 4. Must possess knowledge of basic telephone and paging systems, and routing calls. 5. Must possess knowledge of basic forms, applications and logs in the health care centers. 6. Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. 7. Ability to assess skills necessary for patient referral, if applicable. 8. Ability to assess non-scheduled patients and communicate to nursing/provider staff. 9. Ability to assess patient records, forms and charts for completeness and accuracy. 10. Ability to accept responsibility for own actions and receive supervision and direction. 11. Ability to maintain confidentiality of all patient records, communications and needs. 12. Ability to follow lines of authority when dealing with problems and issues. 13. Must maintain neat, clean, professional appearance. 14. Ability to multi-task. EDUCATION AND EXPERIENCE: High School diploma or equivalent is desired. Training in Medical Terminology is desired. PHYSICAL DEMANDS: Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds. WORK SCHEDULE: Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff. COMPLIANCE STATEMENT: Abide by the requirements of all applicable State and Federal laws. MEDICAL HOME STATEMENT: Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum. COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME: * Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents. * Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses. * Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits. * Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options. * Disability Insurance: Employer-paid disability insurance for eligible positions. * 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting. * Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday. * Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child. * Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in St. Louis, MO, with a Tuesday-Saturday; 10:30am-7pm. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

Job Description Patient Advocate Mercy Health - St. Louis, MO ChasmTeam is partnering with a growing national company, to build a team that provides real benefits to patients! We are seeking hard working, self starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the onsite contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three-Five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more.

The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic. Job Relationships Reports to the Operations Manager. Principal Responsibilities Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required. Assist guests with the check-in process, verify demographic and insurance information, and update as needed. Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality. Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal. Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards. Refers guests with questions regarding financial liability to appropriate resource(s). Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization. Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact. Document guest requests to the Care Team through EHR. Work appropriate system reports for assigned provider/provider group. Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group. Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience. Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure. Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer. Adhere to patient service standards. Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere. Complete front desk and/or call center duties with a welcoming spirit and efficiency. Adhere to appropriate workflow processes. Collaborate with team members to deliver an exceptional guest experience. Demonstrate an attention to detail. Cultivate a learning/teaching environment with team members. Support other departments as needed. Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives. Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic. This is voluntary growth opportunity. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. License/Certificates Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic. The is a voluntary growth opportunity. Education/Experience High School graduate or GED preferred. Comfortable with technology. Preferred: Administrative or technical background acquired through completion of 2-3 years of college. Preferred: Minimum one (1) year medical office experience Knowledge, Skills and Abilities Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families. Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team. Demonstrate a positive and professional attitude and dress at all times. Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues. Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members. Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities. Ability to effectively multitask under pressure with accuracy in a fast-paced environment. Excellent attendance. Demonstrates intermediate computer skills and knowledge of computer software programs. Treat every interaction as an opportunity to make an impact and deliver excellence. Working Environment Office type environment requiring frequent fluctuations between sitting and standing. PHI/Privacy Level HIPAA1

Shawnee Health - Patient Intake Registration I- Float Join Southern Illinois' leading healthcare organization, with over 350 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life. Shawnee Health is seeking a Patient Intake Registration I - Float for our Shawnee Health Carterville and Marion Medical offices. This position reports directly to the Patient Intake Registration Supervisor. Responsibilities * This is a float position. You will not have a primary work location and will be required to work at various facilities as assigned. * Responsible for scheduling and documenting all patient interactions in the appropriate location within the practice management/EHR systems. * Promptly and professionally answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality policies. * Accurately and efficiently checks patients in, checking insurance/Medicaid eligibility, collecting co-pays, updating all information into practice management system. * Collects and enters patient intake information into the appropriate area of the practice manage system with accurate information. * Effectively schedules return appointments according to established protocols. * Ability to complete SFA applications proficiently and pass testing for SFA Application processing as indicated on an annual basis. * Refers patients to the appropriate staff, according to patient request per established protocols. i.e. triage, medical records, patient care coordinators, case management and ACA staff. * Utilizes practice management system to schedule appointments according to established protocols. * Ability to balance money drawers/bank deposits daily in accordance with SH policies. * Ability to access/monitor patient recall plans, notifying patients, scheduling follow up visits. * Participates in internal education opportunities relevant to the front desk operations and customer service environment. * Attends/completes all assigned training through Paycor Learning and other resources as required. * Meets Shawnee Health and department benchmarks and or quality indicators as monitored through audits and or recordings. * Supports organizational changes, demonstrates flexibility in providing coverage as needed during times of high volume or staff shortages. * Required to work a flexible schedule, including some evenings, weekends, and early morning hours. * Reliable transportation on the job is mandatory * Must have an excellent understanding of all Shawnee Health policies and procedures. Requirements Must meet Customer Service principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) Must be capable of high level of discretion in handling confidential information. Must be capable of independent problem solving with moderate supervision. Must be competent in the use of computers. Must have excellent communication skills, both written and verbal in addition to interpersonal and organizational skills. Must have the ability to maintain patient and employee confidentiality. Starting salary - $16.00 Full-time employee benefits include: * 12 vacation days earned in the first year * 11 paid personal days/holidays per calendar year * 6 sick days earned per year * Retirement plan with 3% company contribution after becoming eligible in the plan (a matching contribution by the employee is not required to receive this benefit). Additional profit-sharing contributions to the retirement plan are possible. Employee deferrals to the 401(k) and Roth plan available * Health and dental insurance with employer contribution * $50,000 in life insurance at no cost to the employee * Company provided long-term disability insurance at no cost to the employee * Other supplemental insurance policies available for purchase by the employee **************************************************************

Job Description About the Role: This is a full-time on-site role for a Patient Care Coordinator located in St Louis, MO. The Patient Care Coordinator will be responsible for scheduling appointments, managing phone communications, coordinating care plans, understanding and using medical terminology, and providing emergency direct patient care. The role involves working closely with caregivers, healthcare professionals, and patients to ensure seamless care delivery and exceptional patient experiences. Minimum Qualifications: Bachelor's degree in Social Work, Healthcare administration, or a related field. Experience in patient care coordination or social work within a healthcare setting. Must have experience Microsoft and Google suite. Must have excellent organizational , customer service, interpersonal, time management, and communication skills. Must be able to work with ADP Payroll software. Must have knowledge of HIPAA and the ability to handle confidential information Preferred Qualifications: Bachelor's degree in Social Work or a related field. Experience with electronic health records (EHR) systems. Bilingual proficiency in English and another language. Responsibilities: Assess patients' needs and develop individualized care plans in collaboration with healthcare teams. Provide emotional support and counseling to patients and their families, addressing any concerns or challenges they may face. Maintain accurate and confidential patient records, documenting interactions and progress. Skills: The required skills for this role include strong communication and interpersonal abilities, which are essential for building rapport with patients and their families. Organizational skills are vital for managing multiple cases and ensuring that all aspects of patient care are coordinated effectively. Problem-solving skills are utilized daily to address challenges that arise in patient care and to find solutions that meet individual needs. Preferred skills, such as proficiency in EHR systems, enhance the efficiency of documentation and information sharing among healthcare providers. Additionally, cultural competency is important for understanding and respecting diverse patient backgrounds, which contributes to more effective care delivery.