Patient access representative jobs in Saint Petersburg, FL - 1,103 jobs
All
Patient Access Representative
Patient Service Coordinator
Scheduling Specialist
Patient Service Representative
Patient Representative
Customer Service Representative
Patient Access Associate
Patient Coordinator
Medical Office Administrator
Referral Coordinator
Medical Staff Coordinator
Dietary Patient Service Representative
Adventhealth 4.7
Patient access representative job in Tampa, FL
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
3100 E FLETCHER AVE
City:
TAMPA
State:
Florida
Postal Code:
33613
Job Description:
Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.
Knowledge, Skills, and Abilities:
* Able to communicate in English [Required]
* Basic computer skills [Required]
Education:
* N/A
Field of Study:
* N/A
Work Experience:
1+ food service experience required in hospitality industry [Preferred]
Healthcare foodservice experience preferred [Preferred]
Previous customer service experience required [Required]
Previous experience with CBORD or another nutrition software program preferred [Required]
Additional Information:
* N/A
Licenses and Certifications:
* N/A
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - ****************************
Pay Range:
$15.31 - $24.49
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$15.3-24.5 hourly 4d ago
Looking for a job?
Let Zippia find it for you.
Bilingual Medicaid Customer Service Representative
Leeds Professional Resources 4.3
Patient access representative job in Tampa, FL
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
$20k-29k yearly est. 5d ago
Patient Coordinator - Per Diem
Akumin 3.0
Patient access representative job in Tampa, FL
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-service patient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
$26k-30k yearly est. 2d ago
Patient Registration Rep
Central Florida Health Care 3.9
Patient access representative job in Lakeland, FL
Title: Patient Registration Representative Reports to: Health Center Administrator FLSA Status: Non-Exempt Personnel Supervised: None The Patient Registration Rep is responsible for providing indirect patient care in the clinic under the direction and supervision of the Health Center Administrator. The Patient Registration Rep is expected to work well with every member of the team in order to ensure optimal outcomes for patients' health. This position requires strong teamwork and communication skills. The Patient Registration Rep has the important role of "first contact" for greeting patients, gathering patient demographics, occupational, educational and financial information. Responsible for data entry, registration, insurance eligibility, collection, and balancing end of day activities.
MINIMAL QUALIFICATIONS:
* Education: High School graduate or GED
* Graduate of an accredited Medical Assistant Program or relevant experience
* Experience: 1 year in a health care setting in data entry/medical records/receptionist preferred.
* Computer literacy
* Bilingual: Fluent in English - (Spanish or Creole) - preferred
SKILLS:
* Passion for customer service
* Self-starter
* Good interpersonal skills
* Organized
* Ability to work effectively with people of varied cultures
* Ability to use all office equipment
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
* Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model.
* Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes.
* Create new patient accounts and retrieve established patient accounts from all EMR systems.
* Establish proficiency in all scheduling, registration and billing applications
* Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other).
* Knowledge of verification of insurance coverage, check eligibility, obtains authorizations as needed.
* Review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc.
* Schedule new and follow-up appointments, as needed.
* Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report)
* Complete reports as requested by management.
* Participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community.
* Report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability.
* Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting).
* Demonstrate ability to work cooperatively with other members of the patient care team. Be supportive of coworkers.
* Always maintain a neat and professional appearance.
* Collect appropriate money for visit per sliding fee scale and Co-Payments
* Ability to work effectively in all areas of medical and dental services.
* Follow all protocols associated with CFHC being a patient centered medical home. i.e. Web enabling patients into the patient portal and identifying which patients are having a transition in their care.
* Other duties as assigned.
PHYSICAL REQUIREMENTS:
* Requires 80% or more time spent sitting/standing/walking.
* Independently mobile.
* Ability to lift weight equivalents that would be required with occasionally assisting and positioning patients, repositioning equipment, and lifting supplies.
* Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
$26k-31k yearly est. 10d ago
Patient Services Coordinator-LPN, Home Health
Centerwell
Patient access representative job in Clearwater, FL
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$48.9k-66.2k yearly 24d ago
Cardiac Scheduling Specialist
Rom Technologies
Patient access representative job in Clearwater, FL
This is a unique opportunity to be part of the first-of-its-kind, home-based virtual Cardiac Rehab program that uses telemedicine and connected medical devices to support patients from the comfort of their homes. This is a critical role which ensures a seamless patient journey, from scheduling appointments to coordinating with our Cardiac Rehab Specialists (CRSs) for optimal patient care. This position requires excellent organizational and communication skills, a patient-centric approach, and the ability to work collaboratively in a fast-paced environment.
This is an onsite (Clearwater, FL), full-time opportunity.
Responsibilities:
Handle patient communication, adjust patient schedules by scheduling and/or rescheduling appointments.
Ensure optimal patient coverage is provided for when CRS staff are on leave.
Coordinate with clinical and support teams, including CRSs, Clinical Leads, and Registered Dieticians, to manage staffing levels and promptly address any coverage gaps.
Facilitate patient onboarding and ensure smooth transitions throughout their rehab journey, educating patients on the program's details and requirements.
Communicate effectively with CRSs, Clinical Leads, Program Liaisons, Registered Dieticians, Cardiologists, Nurse Practitioners, etc., in a fast-paced environment, quickly and efficiently. Must have the ability to work with a diverse group of patients.
Onboard patients prior to their initial session by indicating the correct placement of an EKG, pulse oximetry, and blood pressure cuff. Provide instructions to patients during their initial and assist in completing intake surveys.
Implement process improvements to streamline scheduling and session management.
Collaborate with IT support to resolve technical issues affecting virtual session delivery, acting as the first responder during patient sessions. Promptly troubleshoot and address patient IT problems using a variety of systems and resources.
Develop and implement contingency plans to address unexpected challenges such as technical failures or staffing shortages.
Utilize comprehensive medical record systems proficiently to accurately document and track patient needs throughout their rehabilitation journey.
Assist in program improvement projects, contributing ideas and strategies for enhancing the effectiveness and efficiency of the cardiac rehab program.
Additional duties as assigned.
Qualifications
Requirements:
2+ years' experience in relevant duties such as scheduling and coordination of team schedules.
5+ years' experience as a Medical Assistant or equivalent.
Experience working in a cardiologist office or cardiac setting, preferred.
Must have the ability to work onsite.
Experience in Electronic Medical Record platforms.
Strong interpersonal and communication skills.
Strong analytical and problem-solving skills.
Sound organizational skills.
Exceptional customer service skills.
Ability to sit at a computer terminal for an extended period.
Moderate noise (i.e., phone calls, online meetings, computer audio).
Specific vision abilities required by this job include close vision requirements due to computer work.
Regular, predictable attendance is required.
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation requests must be made in writing by emailing ******************.
$32k-49k yearly est. 20d ago
Patient Access Representative - Float
Community Health Centers of Pinellas 3.5
Patient access representative job in Clearwater, FL
Join Evara Health-Driven by Purpose, Powered by People.
Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams.
Build a career that goes beyond a job-it changes lives.
About This Role:
Patient Registration & Insurance: Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.
Customer Service: Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.
Financial Counseling & Payment Collection: Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.
Appointment Coordination: Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.
Team Collaboration & Service Culture: Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health's purpose-driven service culture.
Traveling Requirement: Float between our Highpoint, Pinellas Park and Gold location as needed
Why You'll Love Working Here:
Impact: Every day, you'll make a significant impact on our patients' lives, leading efforts that go beyond healthcare to ensure community wellbeing.
Growth: We support your professional development through continuous learning and opportunities to grow within Evara Health.
Recognition: As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction.
Education and Experience
High School Diploma or equivalent
Minimum 1 year of experience as Front Office in a healthcare setting, preferred
Minimum 1 year of experience in customer service, preferred
Culture and Benefits:
What sets Evara Health apart is our amazing culture and team spirit. We've set record engagement scores this year, creating an environment where our staff thrives and feels truly valued. We are able to do this through our team-based approach to work, but also in our unique benefit offerings such as:
Generous Time Off: 15 days of paid time off with an option to cash out unused day
Holidays: 10 paid holidays and an additional day off for your birthday.
Wellness Perks: Enjoy a free gym membership to support your health and fitness goals.
Retirement Planning: 403(b) with 2% employer contribution up to 4% match
Continuing Education: Tuition reimbursement eligibility which includes $1,500 per year.
Comprehensive Insurance Plans: Medical, Dental, Vision, Life, Short & Long-Term Disability + extra coverage options.
Employee Assistance Program (EAP): Confidential counseling, legal & financial advice through EAP
At Evara Health, your career goes beyond a job. Thrive, grow, and help deliver life-changing care to the people who need it most.
$24k-30k yearly est. Auto-Apply 56d ago
Patient Service Center Site Coordinator/Lead Phlebotomist-Sun City
Labcorp 4.5
Patient access representative job in Sun City Center, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
**Work Schedule:** Monday-Friday 630am-3pm, Saturday rotation once a month.
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (************************************************************** .
_PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics._
**Job Responsibilities:**
+ Observe and report any performance, compliance or staffing related issues to supervisors
+ Manage and monitor patient flow, wait times, inventory levels and information logs
+ Monitor monthly productivity reports and report any deviations as necessary
+ Address any customer service related issues in a prompt and respectful manner
+ Promote team work, cohesiveness and effective communication among coworkers
+ Perform blood collections by venipuncture and capillary techniques for all age groups
+ Collect specimens for drug screens, paternity tests, alcohol tests etc.
+ Perform data entry of patient information in an accurate and timely manner
+ Process billing information and collect payments when required
+ Prepare all collected specimens for testing and analysis
+ Administrative and clerical duties as necessary
+ Travel to additional sites when needed
**Job Requirements:**
+ High school diploma or equivalent
+ Minimum 1 year of experience as a phlebotomist
+ Prior experience is a leadership position is a plus
+ Phlebotomy certification from an accredited agency is preferred
+ In depth knowledge of phlebotomy duties, responsibilities and techniques
+ Proven track record in providing exceptional customer service
+ Strong communication skills; both written and verbal
+ Ability to work independently or in a team environment
+ Comfortable working under minimal supervision
+ Reliable transportation and clean driving record if applicable
+ Flexibility to work overtime as needed
+ Able to pass a standardized color blindness test
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
$29k-36k yearly est. 10d ago
Radiology Scheduling Specialist
Radiology & Imaging Specialists of Lakeland
Patient access representative job in Lakeland, FL
Job DescriptionJob Title: Scheduling Specialist
Reports To: Scheduling Manager
Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction.
JOB RESPONSIBILITIES:
1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner.
2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner.
3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information.
4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis.
5. Identifies the correct CPT codes and fees for self-pay exams.
6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines.
7. Reports equipment problems and/or irregularities in a timely manner.
8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account.
9. Performs related work as required.
10. Customer Service.
WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS:
2 or more years in the Medical Field preferred.
Medical Assistant Certification preferred.
High school diploma or GED.
SKILLS/PHYSICAL REQUIREMENTS:
Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently.
This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.
$32k-49k yearly est. 6d ago
Patient Services Coordinator
Oak Dental Partners
Patient access representative job in Brandon, FL
Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you!
Job Summary:
The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations.
Responsibilities:
* Answer phone calls and emails, scheduling patient appointments.
* Verify insurance information and process billing and payments.
* Greet patients and ensure they are checked in properly.
* Manage patient records and ensure that all forms are completed.
* Coordinate patient follow-up and reminders for appointments.
* Handle office correspondence, including scheduling, rescheduling, and cancellations.
* Maintain and update office calendars.
* Assist with patient referrals and coordination of care with specialists.
Qualifications:
* High school diploma or equivalent.
* Previous experience in a dental office or customer service role is preferred.
* Excellent communication and organizational skills.
* Knowledge of dental office management software.
Work Environment:
* Mostly desk-based with some patient interaction in the reception area.
* Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills.
What We Offer:
* Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life)
* Company Provided Life Insurance
* Paid Holidays
* Paid Time Off (PTO)
* Flexible Spending Account (FSA)
* 401(k) Plan
* Learning Management System (LMS) to keep your skills sharp
* Opportunities for professional growth and development
* A great collaborative team environment!
$27k-39k yearly est. 1d ago
Patient Outreach Representative
Palm Medical Centers
Patient access representative job in Bartow, FL
Job Description
At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of.
With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve.
Everyday, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients.
Overview
The Patient Relations Outreach Representative will focus on enrolling new members with Medicare onto the practice by creating engagements in the community, guiding patients on health care coverage options, and developing strategic partnerships.
Duties & Responsibilities:
Administer marketing tactics through several platforms to develop Medicare patient lead list and enrollment. Marketing methods can be completed face-to-face, telemarketing, patient referrals, community partnerships, etc.
Enroll Medicare patients onto Palm Medical Centers as the primary care physician assigned to their HMO health plan.
Meet or exceed monthly enrollment target in efforts to contribute to Palm Medical Centers' membership growth.
Collaborate with Marketing Department to attend community events, store table-tops and center activations to generate contact lists and work prospective leads.
Screen potential members about their healthcare needs. Work with partnered insurance agents and brokers to guide patients on the best health plan selection.
Educate the potential members about center services, how to access the services and programs and overall member eligibility.
Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour.
Work with the Case Management Team for appropriate enrollment strategies.
Provide customer service throughout entire length of membership for patient center retention.
Represent the Palm Medical Centers brand well. Have full knowledge of the company's services and patient resources.
Position Preference:
Education: High school or equivalent
Experience: Healthcare and/or Marketing Sales
Language: English and Spanish preferred. Additional languages a plus. Bilingual not required.
Job Type: Full-time
Salary: $40,000.00 - $100,000.00 per year
Work Remotely
No
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekends as needed
Supplemental pay types:
Bonus opportunities
Commission pay
Work Location: Multiple locations
Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Powered by JazzHR
PC0p8mShSS
$23k-30k yearly est. 19d ago
Dietary Patient Service Representative
Adventhealth 4.7
Patient access representative job in Tampa, FL
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
3100 E FLETCHER AVE
**City:**
TAMPA
**State:**
Florida
**Postal Code:**
33613
**Job Description:**
+ Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
+ Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
+ Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
+ Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
+ Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.
**Knowledge, Skills, and Abilities:**
- Able to communicate in English [Required]
- Basic computer skills [Required]
**Education:**
- N/A
**Field of Study:**
- N/A
**Work Experience:**
- 1+ food service experience required in hospitality industry [Preferred]
- Healthcare foodservice experience preferred [Preferred]
- Previous customer service experience required [Required]
- Previous experience with CBORD or another nutrition software program preferred [Required]
**Additional Information:**
- N/A
**Licenses and Certifications:**
- N/A
**Physical Requirements:** _(Please click the link below to view work requirements)_
Physical Requirements - ****************************
**Pay Range:**
$15.31 - $24.49
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Nutritional Services
**Organization:** AdventHealth Tampa
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150714312
$15.3-24.5 hourly 4d ago
Patient Registration Rep
Central Florida Health Care 3.9
Patient access representative job in Lakeland, FL
Title: Patient Registration Representative Reports to: Health Center Administrator FLSA Status: Non-Exempt Personnel Supervised: None The Patient Registration Rep is responsible for providing indirect patient care in the clinic under the direction and supervision of the Health Center Administrator. The Patient Registration Rep is expected to work well with every member of the team in order to ensure optimal outcomes for patients' health. This position requires strong teamwork and communication skills. The Patient Registration Rep has the important role of “first contact” for greeting patients, gathering patient demographics, occupational, educational and financial information. Responsible for data entry, registration, insurance eligibility, collection, and balancing end of day activities.
MINIMAL QUALIFICATIONS:
Education: High School graduate or GED
Graduate of an accredited Medical Assistant Program or relevant experience
Experience: 1 year in a health care setting in data entry/medical records/receptionist preferred.
Computer literacy
Bilingual: Fluent in English - (Spanish or Creole) - preferred
SKILLS:
Passion for customer service
Self-starter
Good interpersonal skills
Organized
Ability to work effectively with people of varied cultures
Ability to use all office equipment
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model.
Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes.
Create new patient accounts and retrieve established patient accounts from all EMR systems.
Establish proficiency in all scheduling, registration and billing applications
Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other).
Knowledge of verification of insurance coverage, check eligibility, obtains authorizations as needed.
Review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc.
Schedule new and follow-up appointments, as needed.
Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report)
Complete reports as requested by management.
Participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community.
Report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability.
Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting).
Demonstrate ability to work cooperatively with other members of the patient care team. Be supportive of coworkers.
Always maintain a neat and professional appearance.
Collect appropriate money for visit per sliding fee scale and Co-Payments
Ability to work effectively in all areas of medical and dental services.
Follow all protocols associated with CFHC being a patient centered medical home. i.e. Web enabling patients into the patient portal and identifying which patients are having a transition in their care.
Other duties as assigned.
PHYSICAL REQUIREMENTS:
Requires 80% or more time spent sitting/standing/walking.
Independently mobile.
Ability to lift weight equivalents that would be required with occasionally assisting and positioning patients, repositioning equipment, and lifting supplies.
Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
$26k-31k yearly est. 6d ago
Patient Services Coordinator LPN Home Health
Centerwell
Patient access representative job in Bradenton, FL
**Become a part of our caring community and help us put health first** The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$48.9k-66.2k yearly 60d+ ago
Patient Service Center Site Coordinator/Lead Phlebotomist-Sun City
Labcorp 4.5
Patient access representative job in Sun City Center, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: Monday-Friday 630am-3pm, Saturday rotation once a month.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$29k-36k yearly est. Auto-Apply 9d ago
Radiology Scheduling Specialist
Radiology & Imaging Specialists of Lakeland
Patient access representative job in Lakeland, FL
Job Title: Scheduling Specialist
Reports To: Scheduling Manager
Type of Shift: Full Time
JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction.
JOB RESPONSIBILITIES:
1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner.
2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner.
3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information.
4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis.
5. Identifies the correct CPT codes and fees for self-pay exams.
6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines.
7. Reports equipment problems and/or irregularities in a timely manner.
8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account.
9. Performs related work as required.
10. Customer Service.
WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS:
2 or more years in the Medical Field preferred.
Medical Assistant Certification preferred.
High school diploma or GED.
SKILLS/PHYSICAL REQUIREMENTS:
Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently.
This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.
$32k-49k yearly est. Auto-Apply 60d+ ago
Patient Services Coordinator
Oak Dental Partners
Patient access representative job in Lakeland, FL
Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you!
Job Summary:
The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations.
Responsibilities:
* Answer phone calls and emails, scheduling patient appointments.
* Verify insurance information and process billing and payments.
* Greet patients and ensure they are checked in properly.
* Manage patient records and ensure that all forms are completed.
* Coordinate patient follow-up and reminders for appointments.
* Handle office correspondence, including scheduling, rescheduling, and cancellations.
* Maintain and update office calendars.
* Assist with patient referrals and coordination of care with specialists.
Qualifications:
* High school diploma or equivalent.
* Previous experience in a dental office or customer service role is preferred.
* Excellent communication and organizational skills.
* Knowledge of dental office management software.
* Bilingual Spanish but not a requirement.
Work Environment:
* Mostly desk-based with some patient interaction in the reception area.
* Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills.
What We Offer:
* Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life)
* Company Provided Life Insurance
* Paid Holidays
* Paid Time Off (PTO)
* Flexible Spending Account (FSA)
* 401(k) Plan
* Learning Management System (LMS) to keep your skills sharp
* Opportunities for professional growth and development
* A great collaborative team environment!
$27k-38k yearly est. 17d ago
Patient Outreach Representative
Palm Medical Centers
Patient access representative job in Bartow, FL
At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of.
With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve.
Everyday, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients.
Overview
The Patient Relations Outreach Representative will focus on enrolling new members with Medicare onto the practice by creating engagements in the community, guiding patients on health care coverage options, and developing strategic partnerships.
Duties & Responsibilities:
Administer marketing tactics through several platforms to develop Medicare patient lead list and enrollment. Marketing methods can be completed face-to-face, telemarketing, patient referrals, community partnerships, etc.
Enroll Medicare patients onto Palm Medical Centers as the primary care physician assigned to their HMO health plan.
Meet or exceed monthly enrollment target in efforts to contribute to Palm Medical Centers' membership growth.
Collaborate with Marketing Department to attend community events, store table-tops and center activations to generate contact lists and work prospective leads.
Screen potential members about their healthcare needs. Work with partnered insurance agents and brokers to guide patients on the best health plan selection.
Educate the potential members about center services, how to access the services and programs and overall member eligibility.
Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour.
Work with the Case Management Team for appropriate enrollment strategies.
Provide customer service throughout entire length of membership for patient center retention.
Represent the Palm Medical Centers brand well. Have full knowledge of the company's services and patient resources.
Position Preference:
Education: High school or equivalent
Experience: Healthcare and/or Marketing Sales
Language: English and Spanish preferred. Additional languages a plus. Bilingual not required.
Job Type: Full-time
Salary: $40,000.00 - $100,000.00 per year
Work Remotely
No
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekends as needed
Supplemental pay types:
Bonus opportunities
Commission pay
Work Location: Multiple locations
Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.
$23k-30k yearly est. Auto-Apply 60d+ ago
Patient Dining Associate Part-Time Dade City
Adventhealth 4.7
Patient access representative job in Dade City, FL
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Part time
**Shift:**
Day (United States of America)
**Address:**
13100 FORT KING RD
**City:**
DADE CITY
**State:**
Florida
**Postal Code:**
33525
**Job Description:**
+ Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
+ Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
+ Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
+ Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
+ Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.
+ Other duties as assigned.
**Knowledge, Skills, and Abilities:**
- General knowledge of modified diets and proper food handling and preparation [Required]
**Education:**
- High School Grad or Equiv [Preferred]
**Field of Study:**
- or Equivalent
**Work Experience:**
- Customer service experience [Preferred]
**Additional Information:**
- N/A
**Licenses and Certifications:**
- N/A
**Physical Requirements:** _(Please click the link below to view work requirements)_
Physical Requirements - ****************************
**Pay Range:**
$15.46 - $24.73
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Nutritional Services
**Organization:** AdventHealth Dade City
**Schedule:** Part time
**Shift:** Day
**Req ID:** 150741940
$15.5-24.7 hourly 4d ago
Patient Service Center Site Coordinator/Lead Phlebotomist-Sarasota
Labcorp 4.5
Patient access representative job in Sarasota, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: Monday-Friday 7:00am-3:30pm closed for lunch 12:30pm-1:00pm
Work Location: 5800 Bee Ridge RD. Sarasota, FL
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$29k-36k yearly est. Auto-Apply 26d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Saint Petersburg, FL?
The average patient access representative in Saint Petersburg, FL earns between $22,000 and $37,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Saint Petersburg, FL
$28,000
What are the biggest employers of Patient Access Representatives in Saint Petersburg, FL?
The biggest employers of Patient Access Representatives in Saint Petersburg, FL are: