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Patient access representative jobs in Salem, OR - 408 jobs

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  • Customer Service Representative

    Andvaris, Inc.

    Patient access representative job in Albany, OR

    Opportunity Details {dcrs_type} Customer Service Representative Albany, Oregon We are looking for a Customer Service Professional who will serve as the voice of our organization and our clients. Y ou are highly valued as our customers' primary point of contact, and we are very much invested in your success in this role. Providing excellent customer service is a top priority for us! Provide front-line, direct contact with customers when filing claims over the phone. Inform customers of the organization's products and services. Schedule and Shift: Paid Training Training: Monday to Friday - For four weeks Schedules will be determined during training Must be available to work Monday through Friday, between 6:00 am and 6:00 pm PST Full-Time On-site Primary Job Responsibilities: Files claims by collecting pertinent information from customers. Answers routine questions, resolves fundamental problems, and refers more difficult items to higher-level team members for guidance. Follows standard screens/scripts to perform most tasks, can navigate a computer-based system, and maintains and updates company records as needed. Processes and determines coverage by reviewing forms and other applicable records. Maintains professionalism and effectively interacts with all contacts, both internal and external. Maintains department quality standards and performs job duties as directed by the supervisor. Qualification: Minimum high school diploma or GED A minimum of 6 months of experience in a call center Excellent Customer Service skills Excellent verbal and written communication skills Basic problem-solving skills Experience with Microsoft-based programs and computer products An acute attention to detail/accuracy and practical note-taking/documenting skills Must be able to handle/process high call volumes, at times, while adhering to scheduled breaks/lunches by business needs. Experience in similar customer service functions or call center experience. Demonstrates professionalism when dealing with customers. Demonstrates an understanding of complex technical or functional information, products, and services. Adjusts actions in response to shifting priorities and rapid change. Benefits: Health, Dental, and Vision 401k
    $30k-39k yearly est. 8d ago
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  • Customer Service Representative

    Adecco Us, Inc. 4.3company rating

    Patient access representative job in Albany, OR

    Adecco is assisting a well-established company in their search for a **Customer Service Representative** in **Albany, OR** position. **Pay: $** **16.15/hr** **(+ hiring bonus)** Shift: Must be able to work between Mon - Fri, _6:00am-6:00pm PST_ Training: Mon - Fri 8am - 5pm PST Responsibilities for this **Customer Service Representative** position include but are not limited to: · Follows standard screens/ scripts to perform tasks · Resolves many questions and problems, refers more difficult items to higher levels for guidance · Knowledgeable of company products & services · Applies and develops basic skills to procedures for the position · Problem solving skills · Manipulates / Navigates computer system · Completes customer registrations The Ideal Candidate Will Have: + 0- 2 years of customer service or general office experience + Strong communication skills + Active listener + Strong computer skills + Excellent decision-making skills + Ability to meet deadlines and requirements As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Customer Service Representative in Albany, OR APPLY NOW** for instant consideration! **Pay Details:** $16.15 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $16.2 hourly 8d ago
  • Customer Service Representative

    Assurant, Inc. 4.7company rating

    Patient access representative job in Albany, OR

    The role of a Customer Service Representative is a key position within Assurant because you are the voice of our organization and our clients. You are highly valued as our customers primary point of contact, and Assurant is very much invested in yo Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Insurance
    $32k-36k yearly est. 8d ago
  • Customer Service Rep

    Puget Collision 4.6company rating

    Patient access representative job in Salem, OR

    The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Follow-up on all Missed Opportunities Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all scheduled in repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Confirm customer information is accurate and complete for all communication needed. Ensure file is ready, vehicle is complete and CSR Quality Control Checked before customer is called for vehicle delivery. Daily audit of all Parts invoices posted in CCC Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95%, Kept Informed, Net Promoter Score Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: Collision University Training required in first 6 months of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the companys non-disclosure and confidentiality policies concerning customer information. Compensation details: 18-25 Hourly Wage PI4f47093c4efb-31181-39512250
    $28k-37k yearly est. 8d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient access representative job in Portland, OR

    RAYUS now offers DailyPay! Work today, get paid today! is $18.28-$24.78 based on direct and relevant experience. RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $33k-38k yearly est. 1d ago
  • Patient Access Representative

    Legacy Health 4.6company rating

    Patient access representative job in Tualatin, OR

    You are the first face patients see - setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our mission of making life better for others, we need compassionate and capable individuals to guide patients through every step of their healthcare journey. As a Patient Access Representative, you'll use your strong communication and interpersonal skills to collect insurance and other essential information, assist patients and families in understanding their financial responsibilities, collect co-payments, and ensure required legal documentation is obtained for state and federal compliance. Your attention to detail in creating accurate medical and financial records will make a meaningful difference for both patients and our medical teams. Responsibilities The Patient Access Representative serves as the primary non-clinical contact for all hospital-based patient visits. Responsibilities include: Greeting, registering, checking in, and admitting patients according to scope and service line. Collecting patient demographics, identifying medical providers involved in care, and documenting medical decision-makers. Verifying insurance coverage and benefits, and determining patient financial responsibilities. Assisting patients and families in understanding active insurance coverage and providing guidance on accessing financial and insurance resources. Offering self-pay information and applicable discounts. Collecting copayments, coinsurances, deposits, and payments as appropriate. Collaborating with Revenue Cycle departments and hospital units to ensure accurate medical and financial records. Collecting and submitting required legal documentation to meet State and Federal compliance regulations. Qualifications Education: High School diploma or equivalent required. Two years college education including satisfactory completion of college level Health Records coursework preferred. Experience: A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third-party payor experience preferred. An understanding of health plan and benefit structures preferred. Skills: Effective written and verbal communication skills. Critical thinking and problem-solving skills required. Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines. Demonstrated effective interpersonal skills which promote cooperation and teamwork. Ability to withstand varying job pressures and organize/prioritize related job tasks. Ability to perform multiple tasks at the same time. Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner. Ability to deal with people in emergent and/or stressful situations. Ability to identify alternative means of communication as needed. Ability to adapt to change. Keyboard skills and ability to navigate electronic systems applicable to job functions. Ability to maneuver through several applications including electronic medical records, Microsoft Office applications, different software, website, and databases. Demonstrated understanding of complex collection issues. Demonstrated knowledge of multi-payor systems, and understanding and applying e-coverage results preferred. Demonstrated knowledge of billing/collection, past balances, deposits and knowing State and Federal rules and regulations preferred. Ability to understand and adhere to EMTALA (Emergency Medical Treatment and Labor Act) guidelines. Able to communicate patient financial communication, offer financial aid services, educating patients on eligibility and in and out of network status. Ability to enroll patients into Presumptive Medicaid services - which entails a detailed questionnaire with the patient to determine eligibility Knowledge of medical terminology. Pay Range USD $21.88 - USD $31.27 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $21.9-31.3 hourly Auto-Apply 7d ago
  • Patient Access Representative- Hospital

    Santiam Hospital & Clinics 4.0company rating

    Patient access representative job in Stayton, OR

    Patient Access Representative -Hospital At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you'll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community. With 12 clinics offering 8 specialties, you'll be part of a diverse and dynamic healthcare community. We're proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women's Clinic, reflecting our unwavering commitment to providing exceptional care for our patients. Job Status: Full-Time, Part-Time, Float, evenings & weekends options Department Description: The Admissions Department consists of staff that are responsible to three locations: Front Desk Admissions - admits for radiology, lab, outpatient services and inpatient services; Surgical Admissions - admits for surgery and dietician services as well as assisting with scheduling and other duties; Emergency Services Admissions - admits for the emergency room, handles physician call services and coordinates with multiple departments. The admissions department is open 24/7, 365 days a year in support of our other departments. The Admissions department is part of our Revenue Cycle Team - consisting of Admissions, Hospital Billing, Clinic Billing, Hospital Coding, Clinic Coding and Medical Records. This department interacts at a high level to offer customer service to our patients as well as other departments. Responsibilities: Admitting patients into the Emergency Room, Lab and Imaging. Completing registration of patients for inpatient and out-patient services. Answering multi-line telephones. Receiving and distribution of physician calls. Maintaining quality customer service and patient confidentiality at all times. Performing other related duties incidental to the work described herein. Qualifications Responsibilities: Admitting patients into the Emergency Room, Lab and Imaging. Completing registration of patients for inpatient and out-patient services. Answering multi-line telephones. Receiving and distribution of physician calls. Maintaining quality customer service and patient confidentiality at all times. Performing other related duties incidental to the work described herein. Benefits for eligible positions: Medical, Vision and Dental Insurance PTO and holiday pay Employee Referral Program 401(k) Retirement Life Insurance Long Term Disability Employee Discounts Bilingual Pay Differential for eligible positions Public Service Loan Forgiveness for eligible positions Tuition Assistance for eligible positions Santiam Hospital is an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer
    $34k-40k yearly est. 17d ago
  • Intake and Scheduling Specialist

    Careoregon 4.5company rating

    Patient access representative job in Portland, OR

    --------------------------------------------------------------- This position is responsible for scheduling Primary Care patient visits (in home, virtual, and telephone) for new and existing patients. Primary responsibilities include receiving and processing new patient referrals, scheduling patient appointments, and patient or caregiver communication. Other duties include maintaining patient and internal documentation, providing information to potential patients, and starting patient charts. NOTE: This position is mostly remote with the need to go into the office on occasion. Estimated Hiring Range: $22.82 - $27.89 Bonus Target: Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. --------------------------------------------------------------- Essential Responsibilities Patient Referrals Receive and process incoming referrals including: Ensure intake forms are complete Confirm service address is within Housecall Providers area Check insurance contracts with Housecall Providers (in collaboration with billing department if required) Determine patient appropriateness for services (in collaboration with clinician/supervisor if required) Request and ensure arrival of medical records Mail or fax intake forms, as requested. Assign patients to appropriate wait list and manage wait list and encounter list including: Communicating with patients and families and/or referral source to support excellent customer service and update requests Identify people to be present at initial visit Notify all required parties of pending admission Patient Charts Create and enter information in the electronic medical record, assuring accuracy, completeness and compliance with policies and procedures. Maintain and assist with documenting all patients' interactions and support activities. Appointment Scheduling Work collaboratively with providers, patients and caregivers, and other Housecall Providers staff to schedule patients based on clinical need and provider availability. Maintain an accurate record of planned appointments. Arrange family and/or caregiver attendance at appointments and interpreters, as required. Communication Receive and respond to in-coming calls regarding questions for potential new patients. Work collaboratively with internal and external teams to ensure excellent communication and continuity of care. Direct information including complaints and clinical information to other staff members as relevant. Maintain and assist with documenting all patients' interactions and support activities. Essential Department and Organizational Functions Maintain patient/family and staff confidentiality in compliance with HIPAA laws. Practice within the scope of license, certification or registration, where applicable, and as required by law and regulation. Develop and maintain professional boundaries with all patients/family/caregivers. Maintain agreed upon work schedule and meet deadlines for completion of work. Serve as an ambassador for CareOregon and Housecall Providers at all times. Demonstrates cooperation and teamwork and maintains collaborative relationships with all levels of staff and community partners. Participate in orientation of new employees, volunteers or students seeking experience, as requested. Attend staff and mandatory in-services meetings, as required. Participate in ongoing education and assume responsibility for updating professional skills Familiar and comfortable with a person-centered approach to communication, education and care planning. Maintain patient and personal safety regarding occupational health and safety and participates in safety program, as requested. Participates in performance improvement efforts to continually assess and improve quality of care, as requested. Provide back up for other intake and scheduling specialists, as required. Perform other duties, as assigned. Experience and/or Education Required Minimum 3 years' experience in some aspect of the medical field, including experience with medical records system Preferred Experience in a primary care clinic, home health, or hospice setting Minimum 1 year' experience in customer service Knowledge, Skills and Abilities Required Knowledge Knowledge of medical terminology Detailed understanding of electronic medical record systems and the ability to integrate updates to those workflows on a regular basis Knowledge of HIPAA privacy rules and regulations Skills and Abilities Strong computer skills, including working knowledge of Microsoft Office system Excellent customer service skills, including the ability to interact professionally, patiently, and courteously with staff, patients, families and vendors over the phone and in person Excellent interpersonal skills Ability to work both independently and collaboratively Ability to take initiative and utilize innovative techniques and ingenuity Ability to interact with various departments throughout the organization Ability to prioritize tasks, manage telephone calls with a professional demeanor, problem solve, to stay focused and be organized, and work well to meet deadlines Ability to use good judgment, personal initiative and discretion to perform job responsibilities Ability to adhere to organizational standards, policies and procedures Ability to work flexible hours, if needed Ability to work effectively with diverse individuals and groups Ability to learn, focus, understand, and evaluate information and determine appropriate actions Ability to accept direction and feedback, as well as tolerate and manage stress Ability to sit, see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day Ability to lift, carry, stand, walk, bend, and/or pinch small objects for at least 3 hours/day Working Conditions Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure Member/Patient Facing: ☐ No ☒ Telephonic ☐ In Person Hazards: May include, but not limited to, physical and ergonomic hazards. Equipment: General office equipment Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used. Work Location: Work from home Schedule: Ability to work flexible hours, if needed We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. Housecall Providers offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer Housecall Providers is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.
    $22.8-27.9 hourly Auto-Apply 11d ago
  • PAS Registration Coordinator, 8 Hours Evening, EOW/EOH

    Brigham and Women's Hospital 4.6company rating

    Patient access representative job in Salem, OR

    Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities Qualifications Ability to read, write and speak English required (additional languages a plus). Effective interpersonal skills. Analytical ability for numbers and situations. Ability to type 40 wpm. Familiarity with medical billing; managed care and other medical insurance. Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting. Previous experience or training in customer service required. Associate Degree in business or related field preferred Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 81 Highland Avenue Scheduled Weekly Hours 8 Employee Type Regular Work Shift Evening (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.4-27.7 hourly Auto-Apply 29d ago
  • Patient Access Representative I (ON-CALL)

    Christian City Inc.

    Patient access representative job in Hillsboro, OR

    Patient Access Representative I (ON-CALL) Job Number: 1320825 Posting Date: Dec 4, 2024, 10:14:06 PM Description Job Summary: The Patient Access Representative I is a unique role within the Kaiser Permanente Health System environment. The Patient Access Representative I welcomes the patient into the care delivery setting and initiates the administrative systems that will lay the groundwork for the patients clinical care as well as the financial documentation. The Patient Access Representative I is responsible for ensuring a complete and accurate Patient admission/registration. Responsibilities include but are not limited to: collecting pertinent registration data, performing functions such as limited insurance eligibility and benefits verification, point of service cash collection, based on established manual or technological protocols, and completion of documentation necessary for the expedient registration/ admission of Patients according to organizational policy and procedures and federal/state/regulatory requirements. Obtaining inpatient bed assignments and processes inpatient admission, including direct admit, to include following patient identification protocols and completion of necessary documentation. Refers patients to Financial Counselors for Medical Financial Assistance. Answers and/or refers questions received from patients, visitors, staff as appropriate. Performs various related cash handling procedures per SOX control regulations. This position acts as an ambassador to ensure a patient friendly experience. The Patient Access Representative I has knowledge of state and federal regulations governing patient healthcare encounters and assures compliance. The Patient Access Representative I facilitates the patient and family care experience and aids them in understanding the Kaiser Permanente Healthcare System facilities and routines. The Patient Access Representative I works closely with both the financial team (Patient Business Services and the payor(s)) and the clinical team (nursing, physicians, hospital supervisors, etc) to ensure the optimum patient experience, accurate registration, maximum cash flow and reimbursements for the system. This position is an intermediate level position that requires a professional service-oriented individual with strong organizational skills working under limited supervision. The work environment at times can be stressful, pressured, or hostile. This position works on the front line with constant patient interaction in high volume registration areas and the Emergency Departments. Work situations are varied and require an individual with the ability to respond to patients and families with compassion, respect, and understanding. This position requires strong organization skills, prioritization, good judgment, diplomacy, and independent thinking. Internal contacts include physicians, staff and management throughout the organization, including, but not limited to, Patient Business Services, Patient Access Representative II and III, Utilization Management, Patient Flow Coordinators/HAS, and Health Information Management. External contacts include patients, families, community physicians, and outside organizations such as representatives from government agencies and allied hospitals. Independent decision-making is required in daily routine functions. Major decisions are subject to review and approval. Staff members in this position may perform all, or a combination of the duties described depending upon their assigned work area and the specific needs of the department.Essential Responsibilities: Registration: Greets and registers patients for various medical services in the hospital setting potentially in a 24 hour, 7 day a week environment and in a highly active fast paced setting such as the Emergency department. Pre-registers patients where applicable. Completes comprehensive bedside or telephone interviews with Patient, relative, or their representative to obtain pertinent demographic information, insurance data and/or third party liability information. Performs minimal eligibility verification and resolves discrepancies as able or defers to appropriate resource, identifies need for financial assistance recommendation and application, referring to the Financial Counselor where necessary. Verifies the patient demographic and insurance information with the patient consistent with CMS regulations, the National Registration Standards and regional policies. Verifies members eligibility and benefits from identified insurance plan(s) prior to or upon admission to the hospital, using computer based verification programs, as available. Uses problem-solving skills to verify patient identification through patient name, spouse names, SSN, DOB and address in order to identify and minimize duplicate medical records. Interview patient to obtain/determine appropriate insurance carrier and identifies, verifies, and inputs Other Coverage Information (OCI), primary, secondary, and tertiary payers for services provided. Performs registration function for all patient class and clinical services.Revenue Collection: Determines and collects cost-shares, and partial payments for services to be received. Enter/verify payments in the computer, close cash drawers, count currency, checks, and credit card payments at the end of each shift, and create deposits per cash handling policies. Provides patient liability information and collects the point of service cash from patients based on guidelines and/or systems provided by the department, including but not limited to: co-payments, deductibles, co-insurance, deposits, outstanding balances. Communicate to the patient the Northwests policy on payment of services or prepayment when significant patient liabilities are identified. Refers, as appropriate, to financial counselors. Interacts with Patient Business Services/Membership Services personnel regarding status of accounts as necessary to respond to questions/concerns related to registration requirements. Documents all activity pertaining to patients account in the system.Appointing: May schedule and/or cancel right type of appointment based on members needs and regional protocol. If applicable, makes return appointments.Regulatory/Organizational Compliance: Completes regulatory or policy required forms, to include payor requirements such as Medicare, L & I requirements and some commercial payors, and obtains all necessary signatures via mail, pre-admit, pre-op visit or upon admission/ registration. Makes copies of patient identification, insurance information and other related forms and documents, electronically scan capture where appropriate. Understands and adheres to the rules and regulations of Medicare, Medicaid, Managed Care and Commercial payers regarding referrals, preauthorization and pre-certification requirements. Is knowledgeable and maintains compliance with CMS by accurately completing Medicare Secondary Payer screening information to determine primary payor. Receives physician orders and, if applicable, performs medical necessity check using automated system. Interprets basic healthcare systems regulations and policies for patients and patient families consistent with the defined scope of work. Knowledge of MOAB training requirements for managing aggressive behavior. Maintains an understanding of HIPAA privacy and security regulations with respect to Patient confidentiality and regulations that govern system use for patient registration requirements. Understands and adheres to EMTALA regulations and the relevance for patient registration and patient liability collection in the Emergency Department.General Services: Stocks appropriate forms and supplies; takes out used supplies. Demonstrating responsibility in handling supplies and equipment in a cost-effective manner and according to standards such as policies, procedures, and infection control guidelines. Assist patients by providing specialty phone numbers, facility directions and office layouts; directing to other departments and administrative services for further information, for example (but not limited to) Membership Services, Dental and Pharmacy. Escorting patients to area of service. Initiates safekeeping and return of Patients valuables in accordance to hospital policy when required. Provides information assistance to Patients, visitors, and the public regarding general hospital policies and procedures. Interacts with patients physician regarding status of hospital account/registration issues and refers as needed. Provides patients demographic information/insurance plan updates to physician offices or other medical services, such as EMT services where appropriate. Responsible for maintaining records during system downtime and performs recovery processes. Maintains accurate statistical records of departmental activities as needed, for data gathering within the UBT work teams. Performs all other duties as assigned consistent with . Qualifications Basic Qualifications: Experience Minimum one (1) year of healthcare financial AND minimum one (1) year of office environment customer service OR Minimum two (2) years of post high school related education OR combination of education and experience.Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma or General Education Development (GED) required. License, Certification, Registration Basic Life Support Medical Terminology Certification Additional Requirements: Must obtain training and Medical Terminology certificate within 180 days if existing Patient Access Employee or has proof of completed Medical Terminology course, outside applicant must have upon hire.Obtains training and becomes CPR Certification within 30 days if existing Patient Access Employee or has proof of current CPR Certification, outside applicant must have upon hire. Excellent communication skills with all types of individuals.Excellent organizational and written skills, flexibility and ability to switch tasks frequently.Ability to type minimum 35 wpm with above average accuracy.Previous experience with cash handling required.Ability to operate CRT, IBM compatible PC, Windows, such as MS Word/Excel, copier, fax, phone, and headset.Job requires continuous reading skills and the ability to handle a heavy volume of work.Working knowledge of basic medical terminology, diagnostic related groupings, diagnosis and common procedure terminology to determine benefits and estimate service cost.Knowledge of Medicaid, Medicare, and other government and insurance/payor requirements.Knowledge of basic State and Federal regulations governing healthcare encounters, such as HIPAA, State workers compensation, third party liability for accidents, EMTALA and etc.Knowledge of and skill in the use of automated Patient care systems for admissions, registration, and basic medical records functions (registration systems).Knowledge of basic state and federal regulations regarding funding resources.Knowledge of organizations and/or facility based billing systems.Knowledge of department procedures and established confidentiality policies. Knowledge of communication techniques with ability to listen actively and respond to fellow employees/customers in a timely, competent manner both verbally and non-verbally. Preferred Qualifications: Obtains training to become a Certified Healthcare Access Associate by the National Association of Healthcare Access Management within 180 days of employment preferred.Previous experience with EPIC applications preferred.Previous hospital or ambulatory clinic registration experience.Certification by HFMA or NAHAM preferred.One (1) year of higher education preferred.Primary Location: Oregon-Hillsboro-Westside Hospital Regular Scheduled Hours: 1 Shift: Variable Working Days: Mon, Tue, Wed, Thu, Fri, Sat, Sun, Variable Start Time: 12:01 AM End Time: 11:59 AM Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Job Level: Entry Level Job Category: Customer Services Public Department Name: Westside Specialty MOB - Admitting - 1008 Travel: No Employee Group: W06|SEIU|Local 49 Posting Salary Low : 27.42 Posting Salary High: 33.29 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Patient Access Specialist

    Metropolitan Pediatrics 4.0company rating

    Patient access representative job in Beaverton, OR

    Want to giggle while you work? We love to work with kids and their families, providing important care, which is both fun and purposeful. As an Equal Opportunity Employer our team of experienced, talented professionals honors the company values of compassion, stewardship, excellence, integrity, flexibility, service, and inclusivity in everything we do - it is an integral part of who we are and what we seek in future employees. Metro Pediatrics is your best choice for a career in pediatric medicine. If you enjoy a fast-paced, upbeat, and supportive work environment taking care of kids, we invite you to apply and become part of our outstanding team! Start your pediatric medical career today. We encourage applicants to read more about our company and what we do at ************************************************ This position is eligible for our $1000 sign on bonus. The Patient Access Specialist is responsible for answering all incoming telephone calls and distributing to the correct destination. Greet and check-in patients, verify insurance information, and collect copayments and any outstanding account balances. Schedule patient appointments according to clinic protocol. Essential Functions Answer the telephone in a professional and courteous manner, scheduling patient appointments following procedures for proper timing and routing. Follow established guidelines to route complex messages to medical staff. Verify demographics for all patients, create new accounts, and verify eligibility for insurance coverage. Greet and check-in patients at front desk in preparation for their appointments with the provider. Notify clinical staff of patients arrival. Collect and record copayments and outstanding balances, and balance cash drawer daily. Participate in patient outreach to achieve ongoing quality measures and maintain scheduling guidelines. Sustain excellent patient interactions using clear communication and problem-solving skills. Maintain confidentiality of sensitive patient information at all times. Successfully work in a fast-paced, changing environment with effective time management and ability to multi-task and prioritize workload. Display high standards of office conduct. Ensure reception area and waiting room are clean and neat. Regularly sanitize counters and surfaces. Participate in site-specific and clinic-wide initiatives on an ongoing basis. Attend and actively participates in huddles and team meetings. Punctual, regular, timely, and dependable attendance. Metropolitan Pediatrics participates in E-Verify to confirm employees' eligibility to work in the U.S. Qualifications Education & Experience High school education or equivalent required. Experienced handling a high volume of telephone calls. Minimum of 1-2 years of experience in customer service, computers, general office procedures, and multitasking preferred. Vocational training in medical office procedures preferred. General understanding of medical terms and experience with EMR preferred.
    $32k-38k yearly est. 13d ago
  • Standardized/Simulated Patient (SP) (E)

    OHSU

    Patient access representative job in Portland, OR

    We have an ongoing review of applicants and onboarding a few times each year, based on the needs of programs. We do not have a regular cycle of hiring. The next hiring phase is planned for March/April of 2026. This position works primarily in the Mark Richardson Interprofessional Simulation Center (MRISC) in the Robertson Life Sciences Building (RLSB), which is a 20,000 square foot facility. This position partners with the following including the undergraduate Medical Education programs; administers MMI's, OSCE's, CSAs, CPX, Physical Exam's, IPE training and all other standardized clinical teaching and simulation experiences within the four-year medical school curriculum. The SP depicts patients and provides feedback to our learners. In our inter-professional facility this position is also instrumental in the integration of Advanced Practice Nursing and other programs that are integrating SPs, simulation and our AV "SimCapture" technologies. This position will work in collaboration with other simulation partners across the university and hospital departments including Medicine, Physician's Assistant, Nursing, Dentistry, and the College of Pharmacy. Function/Duties of Position This position is under the direct supervision of the OHSU Senior SP Trainer and in partnership with the MRISC Operations Director. The duties include: portrayal of various clinical roles for educational purposes; help set up and put away the supplies for OHSU Simulation activities for faculty and student use; participate in simulation scenarios and OSCEs as an actor or in assisting to check students off of competencies. Help with other projects that facilitate learning activities for OHSU Simulation. Required Qualifications * The primary skills required for this position are an organizational skills, flexibility, and willingness to get the job done. * Experience in an academic environment. * 2 years of actor or standardized patient work. * A qualified candidate will be flexible, organized and willing to get the job done. * Must be able to perform the essential functions of the position with or without accommodation. Preferred Qualifications * Knowledge of healthcare terminology and skills equipment, computer and educational software. * Experience in an academic/teaching hospital. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Standardized/Simulated Patient (SP) (E)

    Bicultural Qualified Mental Health Associate (Qmhp

    Patient access representative job in Portland, OR

    We have an ongoing review of applicants and onboarding a few times each year, based on the needs of programs. We do not have a regular cycle of hiring. The next hiring phase is planned for March/April of 2026. This position works primarily in the Mark Richardson Interprofessional Simulation Center (MRISC) in the Robertson Life Sciences Building (RLSB), which is a 20,000 square foot facility. This position partners with the following including the undergraduate Medical Education programs; administers MMI's, OSCE's, CSAs, CPX, Physical Exam's, IPE training and all other standardized clinical teaching and simulation experiences within the four-year medical school curriculum. The SP depicts patients and provides feedback to our learners. In our inter-professional facility this position is also instrumental in the integration of Advanced Practice Nursing and other programs that are integrating SPs, simulation and our AV “SimCapture” technologies. This position will work in collaboration with other simulation partners across the university and hospital departments including Medicine, Physician's Assistant, Nursing, Dentistry, and the College of Pharmacy. Function/Duties of Position This position is under the direct supervision of the OHSU Senior SP Trainer and in partnership with the MRISC Operations Director. The duties include: portrayal of various clinical roles for educational purposes; help set up and put away the supplies for OHSU Simulation activities for faculty and student use; participate in simulation scenarios and OSCEs as an actor or in assisting to check students off of competencies. Help with other projects that facilitate learning activities for OHSU Simulation. Required Qualifications The primary skills required for this position are an organizational skills, flexibility, and willingness to get the job done. Experience in an academic environment. 2 years of actor or standardized patient work. A qualified candidate will be flexible, organized and willing to get the job done. Must be able to perform the essential functions of the position with or without accommodation. Preferred Qualifications Knowledge of healthcare terminology and skills equipment, computer and educational software. Experience in an academic/teaching hospital. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Receptionist/ Registration Coordinator

    United Surgical Partners International

    Patient access representative job in Portland, OR

    Northwest ASC has a full time opening for a Receptionist/Registration Coordinator. Northwest Ambulatory Surgery Center (ASC) is a multi-specialty, ambulatory surgical center located in the northwest section of Portland, OR.We believe health and care are inseparable. We focus on offering a high quality, service-oriented environment for your surgical procedure. Our facility is accredited by Accreditation Association for Ambulatory Health Care. What You Will Do (Job Summary): The Receptionist / Registration Coordinator interfaces with patients and families, physicians and staff. Duties include: Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure; Process payments; Answer incoming phone calls in a professional and friendly manner; Manage all patient medical records; Receive, sort and distribute mail; maintain a clean and safe front desk and lobby area. Work hours are Monday - Friday, 8:30am-5pm What We Offer(based on status) * Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year. * 401k retirement plan * Paid holidays * Health savings accounts, healthcare & dependent flexible spending accounts * Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. Required Skills: * High School Diploma or GED * Experience working in a medical office * Must have the skills necessary to operate office equipment that are required to fulfill job duties. * Forty-five (45) wpm typing skills required. * Medical terminology and computer experience beneficial. * Good communication skills. * Ability to multitask. * Ability to recognize, evaluate, solve problems, and correct errors. * Skill in establishing and maintaining effective working relationships with other employees, patients and physicians. Who We Are We are part of a much larger team with United Surgical Partners International (USPI).At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
    $39k-58k yearly est. 15d ago
  • Denali Patient Coord (20836)

    Eye Health Northwest 4.2company rating

    Patient access representative job in Hillsboro, OR

    Hiring for our brand new, state of the art surgery center! Act as first point of contact for patients at the Surgery Center. Greet and admit patients. Assist and direct patients to appropriate areas and respond to questions from the patient and/or patient's family. Confirm, prepare, and process patient information for surgery. Process payment for services, and check patients out. Perform work with a focus on effective communication with the patient, coworkers, and the physician. Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and "customer service," representing EHN in a professional manner at all times. Supervisory Responsibilities This position does not have supervisory responsibility but will assist with orientation and training of new and/or less experienced employees. Primary Duties and Responsibilities * Receive and relay incoming calls. * Greet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive, and responsive; present a professional and respectful demeanor at all times. * Follow established procedures for checking patients into and out of the surgery center. * Assist patient with forms and ensure all patient information is accurate and updated in the electronic medical records system, including personal information, insurance coverage and carrier. * Answer patient questions regarding appointments, fees, copayments, and services provided; escalate questions as appropriate. * Collect co-payments, deductibles and other charges as needed. * Verify referrals and authorizations. * Perform cashier duties by following established procedures for processing and recording payments, per EHN Cash Handling Policy. * Prep charts for upcoming surgeries; ensure patient information is updated in EHR; act as custodian of paper charts. * Coordinate surgery appointments with surgery coordinators; communicate with surgery coordinator regarding appointment changes. * Provide clerical support to the ASC; prepare correspondence and reports under the direction of the ASC Director. * Attend in-service programs as required. * Participate in medical records audit. * Maintain a neat, clean, and orderly reception and waiting room area. * Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. * Effectively communicate with patients, coworkers, and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone. * Protect confidential patient information and use good judgment in sharing patient information in a manner that is consistent with patient care and current laws and regulations, including HIPAA. * Adhere to all safety standards as established by company policy and OSHA requirements. * Perform work in compliance with company policy, department procedures and regulatory requirements, including State and Federal laws and regulations. Secondary Functions * Schedules or reschedules appointments. * Request, receive and transfer medical records to and from other EHN locations as necessary to ensure accurate and timely medical information is provided to ophthalmologists, optometrists, and technician. * Assist with patient discharge. * Perform various clerical functions as requested by ASC Director or Administrator and surgery center staff. * Other duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall.
    $41k-45k yearly est. 15d ago
  • Small Animal Surgery Patient Care Coordinator

    Oregon State University 4.4company rating

    Patient access representative job in Corvallis, OR

    Details Information Department Vet Teaching Hospital (VTH) Position Title Supervisor-Vet Patient Srvcs Job Title Small Animal Surgery Patient Care Coordinator Appointment Type Professional Faculty Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary The Lois Bates Acheson Veterinary Teaching Hospital in the Carlson College of Veterinary Medicine is seeking a Small Animal Surgery Patient Care Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position. The Carlson College of Veterinary Medicine provides veterinary professional and graduate programs leading to the DVM and MS degrees, and operates the Veterinary Teaching Hospital and Veterinary Diagnostic Laboratory. The College budget (from all sources) approximates $31 million annually, which supports educational programs, veterinary medical and diagnostic public services, and research programs with broad impacts related to animal and human health. The College employs approximately 270 faculty and staff, plus student employees. The Veterinary Teaching Hospital provides primary and referral health care for animals in Oregon and the region, participates in the education of veterinary students through clinical training, develops novel diagnostic and therapeutic techniques for veterinary care, and provides consultation service to practitioners and clients. The Small Animal Patient Services Coordinator (PSC) is responsible for service coordination, supervision of patient care staff (including certified veterinary technicians, veterinary assistants, and student workers), and oversight of patient care within the Small Animal Soft Tissue Surgery and Orthopedic Surgery departments. Reporting to the Small Animal Patient Care Manager, this position works collaboratively with other Small Animal Patient Services Coordinators to coordinate the daily receiving of patients for emergencies as well as scheduled consultations and procedures. The role is primarily floor-based, providing hands-on patient care for the Small Animal Surgery service while simultaneously supervising staff and ensuring smooth coordination of care throughout the hospital. The incumbent is expected to attend and lead daily huddles, develop and manage staff schedules, and provide training to ensure all departmental activities are appropriately staffed and executed according to hospital standards. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS: * Top 1.4% university in the world * More research funding than all public universities in Oregon combined * 1 of 3 land, sea, space and sun grant universities in the U.S. * 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties * 7 cultural resource centers that offer education, celebration and belonging for everyone * 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates * 35k+ students including more than 2.3k international students and 10k students of color * 217k+ alumni worldwide * For more interesting facts about OSU visit: ***************************** Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: * Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. * Free confidential mental health and emotional support services, and counseling resources. * Retirement savings paid by the university. * A generous paid leave package, including holidays, vacation and sick leave. * Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. * Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. * Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive. 2025 Best Place for Working Parents Designation! Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU. Key Responsibilities 80% PATIENT CARE & SERVICE COORDINATION * Coordinates client/patient in-hospital and out- patient admissions and discharges with Hospital reception; collaborates with Hospital reception, diagnostic imaging, anesthesia, internal and specialty medicine, and any responsible service in areas of appointment scheduling. Obtains client/patient histories, assigns students to cases, ensures proper case management, financial accounting, and record- keeping; creates client estimates; educates client in patient postoperative care; assists in phone call- backs to obtain progress reports, answer client questions, schedule rechecks, communicate with referring veterinarians, outside pharmacies, etc.; and counsels clients in pet losses. * Responsible for following clinician-directed medical orders, ie: performing treatments and diagnostics, administering medications and nutrition, and monitoring patient status, including sedation. Initiates and/or assists with implementation of emergency procedures during critical periods to sustain life of animal. Under direction of clinician, monitors animal recovery and provides nursing care to critical care patients. . Initiates and/or assists with obtaining laboratory values using instruments in the technician station. Uses hospital electronic medical record (EzyVet) to document patient vitals and procedures, charge for services and request diagnostics. * Coordinates pre-surgery set-up of operating rooms according to surgical schedule and sets up instruments and equipment for surgeries. Prepares patients for surgery (clipping, rough and sterile scrubbing, positioning, etc.). Assists during surgery by providing the appropriate instruments and equipment required for a specific surgical procedure; provides technical support to veterinarians during medical and surgical diagnostic procedures (e.g., bandaging, intravenous catheterization, scrubbing in as needed ); assists with tabling and restraining animals, providing nursing to critical-care patients and monitoring response to medications. Coordinates cleaning of surgery suites post-op and proper storage of equipment. * Cleans, assesses workability, performs minor maintenance, and identifies needed repairs of surgical equipment, (e.g. endoscope, arthroscopy equipment, cryosurgical unit, nitrogen and electric drills, electrocautery and suction equipment) and/or rooms, ensures surgical supply room is well equipped with surgical packs, drapes, instruments, gowns, gloves, suture materials, and pharmaceutical supplies and maintains adequate level of supplies for surgery. Works closely with Central Sterile & Pharmacy to ensure appropriate supply and preparation of surgical equipment, instruments, and pharmaceutical supplies. Maintains service-specific supplies and equipment. * Assists in other areas of the hospital as needed. 20% SUPERVISION * Ensures that all patients in the Small Animal Soft Tissue and Orthopedic services receive high quality care by managing, recruiting, hiring and evaluating all direct reports (CVTs, Vet Assistants and Student Workers). * Encourages professional development for staff by identifying and implementing training opportunities within the unit. * Develops schedules for staff and student workers to meet business needs, authorizes vacation schedules and employee leave requests, and authorizes overtime. * Coordinates with Patient Care Manager and other PSCs to ensure appropriate hospital-wide coverage and cross training for staff. * Assesses performance through completion of written evaluations; disciplines, or effectively recommend discipline, up to and including dismissal. * Ensures compliance with university policy, state and federal regulations including maintaining and updating records and systems for safety and quality standards, protocols and best practices. * Assists the Small Animal Surgery Faculty and collaborates with the VTH management team in overseeing the operations of the Veterinary Teaching Hospital as needed. * Works collaboratively with the Director of Operations on any procurement activities or equipment repairs within the surgery service. What You Will Need * Current certification as a Veterinary Technician and ability to obtain and maintain Oregon Certification within six months of hire date. * 3 years experience in small animal surgery as a CVT. * Effective written/verbal communication skills with the ability to build trusting relationships within a team with individuals from a variety of backgrounds. * Demonstrated ability to effectively instruct others in veterinary techniques. * Ability to work independently and practice good judgement to ensure high quality care. * Ability to work effectively as a member of a team and be an active participant in problem-solving and team advancement. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. What We Would Like You to Have * VTS in Surgery * Two (2) years of experience in a supervisory role * EzyVet/Vet Radar experience Working Conditions / Work Schedule This position is located in an extremely busy Veterinary Teaching Hospital. Individual has possible exposure to noxious odors, infectious diseases, chemicals, gas anesthetics, radiation, loud noises, wet and slippery floors, and machinery. This position has access to controlled substances. This position may be required to list and/or carry up to 50 pounds and may be required to push, and/or pull objects weighing up to 200 pounds. Working with and around small and large animals has certain inherent risks; animal handling and restraint can lead to injury. To minimize risk to employee, Oregon State University offers a rabies vaccination at the employe's expense (acceptance/declination at the discretion of the appointee) The work schedule will be normally 8am to 5pm, though the work schedule may shift as needed to provide technician coverage on weekends, evenings, and holidays; overtime may be required. This position is considered essential and may be required to work during inclement weather. Pay Method Hourly Pay Period 1st through the last day of the month Pay Date Last working day of the month Recommended Full-Time Salary Range $38.00- $46.00 Link to Position Description ********************************************************* Posting Detail Information Posting Number P09680UF Number of Vacancies 1 Anticipated Appointment Begin Date 03/01/2026 Anticipated Appointment End Date Posting Date 01/16/2026 Full Consideration Date 01/30/2026 Closing Date 02/13/2026 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants To ensure full consideration, applications must be received by January 30, 2026. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants. When applying you will be required to attach the following electronic documents: 1) A resume; and 2) A cover letter indicating how your qualifications and experience have prepared you for this position. 3) Licenses/Certifications: Please attach any relevant licenses or certifications necessary. Starting salary within the salary range will be commensurate with skills, education, and experience. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information please contact: Robyn Panico **************************** We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at **********************************. Supplemental Questions
    $38-46 hourly Easy Apply 7d ago
  • Patient Services Tech Specialist---Floater

    OLSA Resources

    Patient access representative job in Portland, OR

    We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in Earth City, MO. . Job Description Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Normally requires a Valid Driver's License, along with a clean driving record--willing to travel around the St. Louis area and surrounding cities Legal Authorization to Work in the US Additional Information Pay Rate: DOE 3+/- Month Contract Shift: Monday-Friday, dependant on location worked. Can be called as early as 4AM or 5AM about location to be worked that day. Hours could start as early as 7AM with end time as late as 9PM + every other Saturday. **Must be flexible
    $32k-38k yearly est. 60d+ ago
  • Patient Access Representative - Hospital

    Santiam Hospital & Clinics 4.0company rating

    Patient access representative job in Stayton, OR

    Patient Access Representative - At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you'll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community. With 12 clinics offering 8 specialties, you'll be part of a diverse and dynamic healthcare community. We're proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women's Clinic, reflecting our unwavering commitment to providing exceptional care for our patients. Job Status: Temporary Full-Time, Float, evenings & weekends Department Description: The Admissions Department consists of staff that are responsible to three locations: Front Desk Admissions - admits for radiology, lab, outpatient services and inpatient services; Surgical Admissions - admits for surgery and dietician services as well as assisting with scheduling and other duties; Emergency Services Admissions - admits for the emergency room, handles physician call services and coordinates with multiple departments. The admissions department is open 24/7, 365 days a year in support of our other departments. The Admissions department is part of our Revenue Cycle Team - consisting of Admissions, Hospital Billing, Clinic Billing, Hospital Coding, Clinic Coding and Medical Records. This department interacts at a high level to offer customer service to our patients as well as other departments. There may be potential for permanent positions. Responsibilities: Admitting patients into the Emergency Room, Lab and Imaging. Completing registration of patients for inpatient and out-patient services. Answering multi-line telephones. Receiving and distribution of physician calls. Maintaining quality customer service and patient confidentiality at all times. Performing other related duties incidental to the work described herein. Qualifications Requirements: High School Diploma or GED One year of experience working in patient accounting One year of insurance billing experience Knowledge of medical terminology Good communication with insurance companies and co-workers Must be skilled in written and verbal communications Commitment to customer service and teamwork Ability to multi-task Maintains a positive work atmosphere Benefits for eligible positions: Medical, Vision and Dental Insurance PTO and holiday pay Employee Referral Program 401(k) Retirement Life Insurance Long Term Disability Employee Discounts Bilingual Pay Differential for eligible positions Public Service Loan Forgiveness for eligible positions Tuition Assistance for eligible positions Santiam Hospital is an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer
    $34k-40k yearly est. 17d ago
  • Denali Patient Coord (20836)

    Eyehealth Northwest 4.2company rating

    Patient access representative job in Hillsboro, OR

    Hiring for our brand new, state of the art surgery center! Act as first point of contact for patients at the Surgery Center. Greet and admit patients. Assist and direct patients to appropriate areas and respond to questions from the patient and/or patient's family. Confirm, prepare, and process patient information for surgery. Process payment for services, and check patients out. Perform work with a focus on effective communication with the patient, coworkers, and the physician. Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and “customer service,” representing EHN in a professional manner at all times. Supervisory Responsibilities This position does not have supervisory responsibility but will assist with orientation and training of new and/or less experienced employees. Primary Duties and Responsibilities Receive and relay incoming calls. Greet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive, and responsive; present a professional and respectful demeanor at all times. Follow established procedures for checking patients into and out of the surgery center. Assist patient with forms and ensure all patient information is accurate and updated in the electronic medical records system, including personal information, insurance coverage and carrier. Answer patient questions regarding appointments, fees, copayments, and services provided; escalate questions as appropriate. Collect co-payments, deductibles and other charges as needed. Verify referrals and authorizations. Perform cashier duties by following established procedures for processing and recording payments, per EHN Cash Handling Policy. Prep charts for upcoming surgeries; ensure patient information is updated in EHR; act as custodian of paper charts. Coordinate surgery appointments with surgery coordinators; communicate with surgery coordinator regarding appointment changes. Provide clerical support to the ASC; prepare correspondence and reports under the direction of the ASC Director. Attend in-service programs as required. Participate in medical records audit. Maintain a neat, clean, and orderly reception and waiting room area. Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. Effectively communicate with patients, coworkers, and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone. Protect confidential patient information and use good judgment in sharing patient information in a manner that is consistent with patient care and current laws and regulations, including HIPAA. Adhere to all safety standards as established by company policy and OSHA requirements. Perform work in compliance with company policy, department procedures and regulatory requirements, including State and Federal laws and regulations. Secondary Functions Schedules or reschedules appointments. Request, receive and transfer medical records to and from other EHN locations as necessary to ensure accurate and timely medical information is provided to ophthalmologists, optometrists, and technician. Assist with patient discharge. Perform various clerical functions as requested by ASC Director or Administrator and surgery center staff. Other duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall. Qualifications Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements) High school diploma or equivalent. Minimum of one year experience preferred. An equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties. Necessary Knowledge, Skills and Abilities Must be computer literate with proficiency in Windows based programs. Ability to complete basic mathematic equations. Knowledge and understanding of medical terminology and procedures. Must be highly organized with the ability to effectively prioritize duties. Ability to establish and maintain cooperative working relationships with all persons contacted in the course of performing duties. Strong interpersonal skills with a genuine desire to help people. Ability to address patient complaints and effectively resolve problems. Skill in handling difficult patients successfully and respectfully. Ability to communicate clearly and concisely, both orally and in writing. Must be detail oriented. Ability to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed. Physical Demands / Work Environment Majority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated, and moderately paced environment. This position requires manual/finger dexterity as necessary to perform daily job duties. Occasionally required to stand and/or walk for extended periods of time. Occasionally required to sit for extended periods of time. Occasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds. Reasonable Accommodations To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EHN believes that each employee makes a significant contribution to our overall success. That contribution should not be limited by assigned responsibilities. This job description is designed to outline primary functions, qualifications and job scope, but is not intended to limit the employee or EHN to only those job functions identified. EHN expects each employee to offer his or her services wherever and whenever necessary to ensure superior customer service, quality patient care, and the success of our business.
    $41k-45k yearly est. 13d ago
  • Small Animal Surgery Patient Care Coordinator

    Oregon State University 4.4company rating

    Patient access representative job in Corvallis, OR

    Details Information Department Vet Teaching Hospital (VTH) Title Supervisor-Vet Patient Srvcs Job Title Small Animal Surgery Patient Care Coordinator Appointment Type Professional Faculty Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary The Lois Bates Acheson Veterinary Teaching Hospital in the Carlson College of Veterinary Medicine is seeking a Small Animal Surgery Patient Care Coordinator. This is a full-time (1.00 FTE ), 12-month, professional faculty position. The Carlson College of Veterinary Medicine provides veterinary professional and graduate programs leading to the DVM and MS degrees, and operates the Veterinary Teaching Hospital and Veterinary Diagnostic Laboratory. The College budget (from all sources) approximates $31 million annually, which supports educational programs, veterinary medical and diagnostic public services, and research programs with broad impacts related to animal and human health. The College employs approximately 270 faculty and staff, plus student employees. The Veterinary Teaching Hospital provides primary and referral health care for animals in Oregon and the region, participates in the education of veterinary students through clinical training, develops novel diagnostic and therapeutic techniques for veterinary care, and provides consultation service to practitioners and clients. The Small Animal Patient Services Coordinator ( PSC ) is responsible for service coordination, supervision of patient care staff (including certified veterinary technicians, veterinary assistants, and student workers), and oversight of patient care within the Small Animal Soft Tissue Surgery and Orthopedic Surgery departments. Reporting to the Small Animal Patient Care Manager, this position works collaboratively with other Small Animal Patient Services Coordinators to coordinate the daily receiving of patients for emergencies as well as scheduled consultations and procedures. The role is primarily floor-based, providing hands-on patient care for the Small Animal Surgery service while simultaneously supervising staff and ensuring smooth coordination of care throughout the hospital. The incumbent is expected to attend and lead daily huddles, develop and manage staff schedules, and provide training to ensure all departmental activities are appropriately staffed and executed according to hospital standards. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS : -Top 1.4% university in the world -More research funding than all public universities in Oregon combined -1 of 3 land, sea, space and sun grant universities in the U.S. -2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties -7cultural resource centers (********************************************************************** that offer education, celebration and belonging for everyone -100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates -35k+ students including more than 2.3k international students and 10k students of color -217k+ alumni worldwide -For more interesting facts about OSU visit:***************************** Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers acomprehensive benefits package (********************************************************* with benefits eligible positions that is designed to meet the needs of employees and their families including: -Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. -Free confidential mental health and emotional support services, and counseling resources. -Retirement savings paid by the university. -A generous paid leave package, including holidays, vacation and sick leave. -Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. -Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. -Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive. 2025 Best Place for Working Parents Designation! (*********************************************** Future and current OSU employees can use the Benefits Calculator (********************************************************************** to learn more about the full value of the benefits provided at OSU . Key Responsibilities 80% PATIENT CARE & SERVICE COORDINATION + Coordinates client/patient in-hospital and out- patient admissions and discharges with Hospital reception; collaborates with Hospital reception, diagnostic imaging, anesthesia, internal and specialty medicine, and any responsible service in areas of appointment scheduling. Obtains client/patient histories, assigns students to cases, ensures proper case management, financial accounting, and record- keeping; creates client estimates; educates client in patient postoperative care; assists in phone call- backs to obtain progress reports, answer client questions, schedule rechecks, communicate with referring veterinarians, outside pharmacies, etc.; and counsels clients in pet losses. + Responsible for following clinician-directed medical orders, ie: performing treatments and diagnostics, administering medications and nutrition, and monitoring patient status, including sedation. Initiates and/or assists with implementation of emergency procedures during critical periods to sustain life of animal. Under direction of clinician, monitors animal recovery and provides nursing care to critical care patients. . Initiates and/or assists with obtaining laboratory values using instruments in the technician station. Uses hospital electronic medical record (EzyVet) to document patient vitals and procedures, charge for services and request diagnostics. + Coordinates pre-surgery set-up of operating rooms according to surgical schedule and sets up instruments and equipment for surgeries. Prepares patients for surgery (clipping, rough and sterile scrubbing, positioning, etc.). Assists during surgery by providing the appropriate instruments and equipment required for a specific surgical procedure; provides technical support to veterinarians during medical and surgical diagnostic procedures (e.g., bandaging, intravenous catheterization, scrubbing in as needed ); assists with tabling and restraining animals, providing nursing to critical-care patients and monitoring response to medications. Coordinates cleaning of surgery suites post-op and proper storage of equipment. + Cleans, assesses workability, performs minor maintenance, and identifies needed repairs of surgical equipment, (e.g. endoscope, arthroscopy equipment, cryosurgical unit, nitrogen and electric drills, electrocautery and suction equipment) and/or rooms, ensures surgical supply room is well equipped with surgical packs, drapes, instruments, gowns, gloves, suture materials, and pharmaceutical supplies and maintains adequate level of supplies for surgery. Works closely with Central Sterile & Pharmacy to ensure appropriate supply and preparation of surgical equipment, instruments, and pharmaceutical supplies. Maintains service-specific supplies and equipment. + Assists in other areas of the hospital as needed. 20% SUPERVISION + Ensures that all patients in the Small Animal Soft Tissue and Orthopedic services receive high quality care by managing, recruiting, hiring and evaluating all direct reports (CVTs, Vet Assistants and Student Workers). + Encourages professional development for staff by identifying and implementing training opportunities within the unit. + Develops schedules for staff and student workers to meet business needs, authorizes vacation schedules and employee leave requests, and authorizes overtime. + Coordinates with Patient Care Manager and other PSCs to ensure appropriate hospital-wide coverage and cross training for staff. + Assesses performance through completion of written evaluations; disciplines, or effectively recommend discipline, up to and including dismissal. + Ensures compliance with university policy, state and federal regulations including maintaining and updating records and systems for safety and quality standards, protocols and best practices. + Assists the Small Animal Surgery Faculty and collaborates with the VTH management team in overseeing the operations of the Veterinary Teaching Hospital as needed. + Works collaboratively with the Director of Operations on any procurement activities or equipment repairs within the surgery service. What You Will Need + Current certification as a Veterinary Technician and ability to obtain and maintain Oregon Certification within six months of hire date. + 3 years experience in small animal surgery as a CVT . + Effective written/verbal communication skills with the ability to build trusting relationships within a team with individuals from a variety of backgrounds. + Demonstrated ability to effectively instruct others in veterinary techniques. + Ability to work independently and practice good judgement to ensure high quality care. + Ability to work effectively as a member of a team and be an active participant in problem-solving and team advancement. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. What We Would Like You to Have + VTS in Surgery + Two (2) years of experience in a supervisory role + EzyVet/Vet Radar experience Working Conditions / Work Schedule This position is located in an extremely busy Veterinary Teaching Hospital. Individual has possible exposure to noxious odors, infectious diseases, chemicals, gas anesthetics, radiation, loud noises, wet and slippery floors, and machinery. This position has access to controlled substances. This position may be required to list and/or carry up to 50 pounds and may be required to push, and/or pull objects weighing up to 200 pounds. Working with and around small and large animals has certain inherent risks; animal handling and restraint can lead to injury. To minimize risk to employee, Oregon State University offers a rabies vaccination at the employe's expense (acceptance/declination at the discretion of the appointee) The work schedule will be normally 8am to 5pm, though the work schedule may shift as needed to provide technician coverage on weekends, evenings, and holidays; overtime may be required. This position is considered essential and may be required to work during inclement weather. Pay Method Hourly Pay Period 1st through the last day of the month Pay Date Last working day of the month Recommended Full-Time Salary Range $38.00- $46.00 Link to Position Description ********************************************************** Posting Detail Information Posting Number P09680UF Number of Vacancies 1 Anticipated Appointment Begin Date 03/01/2026 Anticipated Appointment End Date Posting Date 01/16/2026 Full Consideration Date 01/30/2026 Closing Date 02/13/2026 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants To ensure full consideration, applications must be received by January 30, 2026.Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants. When applying you will be required to attach the following electronic documents: 1) A resume; and 2) A cover letter indicating how your qualifications and experience have prepared you for this position. 3) Licenses/Certifications: Please attach any relevant licenses or certifications necessary. Starting salary within the salary range will be commensurate with skills, education, and experience. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information please contact: Robyn Panico **************************** We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks (***************************************************** website including thefor candidates (********************************************** section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team ************************************. Supplemental Questions Read More at: ******************************************** OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
    $38-46 hourly Easy Apply 8d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Salem, OR?

The average patient access representative in Salem, OR earns between $30,000 and $46,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Salem, OR

$37,000
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